subject:(user centered design)

Delft University of Technology

1. Stroomer, B. CommunityNet: Mediating Care at the Local Community Level:.

Degree: 2010, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:36beae48-a156-470c-a65c-5ab81438635d

► The care potential at the local community has become increasingly important given growth of the elderly population and the escalating cost of public health care.… (more)

Subjects/Keywords: user-centered design; mediating care

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APA (6^th Edition):

Stroomer, B. (2010). CommunityNet: Mediating Care at the Local Community Level:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:36beae48-a156-470c-a65c-5ab81438635d

Chicago Manual of Style (16^th Edition):

Stroomer, B. “CommunityNet: Mediating Care at the Local Community Level:.” 2010. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:36beae48-a156-470c-a65c-5ab81438635d.

MLA Handbook (7^th Edition):

Stroomer, B. “CommunityNet: Mediating Care at the Local Community Level:.” 2010. Web. 15 Sep 2019.

Vancouver:

Stroomer B. CommunityNet: Mediating Care at the Local Community Level:. [Internet] [Masters thesis]. Delft University of Technology; 2010. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:36beae48-a156-470c-a65c-5ab81438635d.

Council of Science Editors:

Stroomer B. CommunityNet: Mediating Care at the Local Community Level:. [Masters Thesis]. Delft University of Technology; 2010. Available from: http://resolver.tudelft.nl/uuid:36beae48-a156-470c-a65c-5ab81438635d

Cape Peninsula University of Technology

2. Donnoli, Micah. Challenging participatory design in an urban environment structured by complex social divisions .

Degree: 2015, Cape Peninsula University of Technology

URL: http://etd.cput.ac.za/handle/20.500.11838/2406

► This research is based on how an understanding of place can facilitate designing Product Service Systems (PSS) in an urban environment structured by complex social… (more)

▼ This research is based on how an understanding of place can facilitate designing Product Service Systems (PSS) in an urban environment structured by complex social divisions. Predominantly grounded in Participatory Design (PD), the study investigates how certain methodologies within the field are appropriate, and to what level that they are effective when used in a majority-world context. PD has produced successful projects when used in minority-world contexts, however, if the basis of the field – that of co-designers and the synthesised work effort from all stakeholders – is brought into an environment that has extreme social divisions, there is a definitive abstraction of design-orientated social engagement. The project research began in Malmö, Sweden, with the first of three case studies. In this context, PSS and PD were used as a paradigm to engage businesses and people in a specific area in a project referred to as Linjen (‘The Line’). The main purpose of the project was to stimulate the public’s interest in the area and to investigate the potential for connecting local businesses in an effort to propagate constructive communication. This section serves as a baseline framework for minority-world PD projects. The second study of the project was conducted in Cape Town, South Africa, and from the resultant implications a revised approach emerged. This reappraised angle proved far more interesting and relevant: it now aimed to take the PD methodologies of a minority-world project and explore what challenges were encountered when PD approaches were implemented across a socially complex environment. The third and final case study involved prototyping a waste collection trolley as a participatory aid for engaging stakeholders as codesigners. The case studies are presented here to describe the dichotomy of PD practice between contexts or place. A recurring theme of this research area is that of ‘perceived’ distance and roles between co-designers, and specifically that of the researcher and the stakeholders. This thesis concludes by presenting a lens – an amalgamation of experiences, prototypes and research outcomes – through which designers could work when involved in PD projects. The conclusion includes the following research tools: planning casual encounters, valuebased interactions, design ownership and human proxy. These tools present useful and insightful ways in which designers can minimise the perceived distance between themselves and their co-designers, ultimately developing a reflective and mindful design practitioner and engaged participants.

Subjects/Keywords: User-centered system design; Industrial design

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APA (6^th Edition):

Donnoli, M. (2015). Challenging participatory design in an urban environment structured by complex social divisions . (Thesis). Cape Peninsula University of Technology. Retrieved from http://etd.cput.ac.za/handle/20.500.11838/2406

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Donnoli, Micah. “Challenging participatory design in an urban environment structured by complex social divisions .” 2015. Thesis, Cape Peninsula University of Technology. Accessed September 15, 2019. http://etd.cput.ac.za/handle/20.500.11838/2406.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Donnoli, Micah. “Challenging participatory design in an urban environment structured by complex social divisions .” 2015. Web. 15 Sep 2019.

Vancouver:

Donnoli M. Challenging participatory design in an urban environment structured by complex social divisions . [Internet] [Thesis]. Cape Peninsula University of Technology; 2015. [cited 2019 Sep 15]. Available from: http://etd.cput.ac.za/handle/20.500.11838/2406.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Donnoli M. Challenging participatory design in an urban environment structured by complex social divisions . [Thesis]. Cape Peninsula University of Technology; 2015. Available from: http://etd.cput.ac.za/handle/20.500.11838/2406

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Delft University of Technology

3. Alkaya, M.Ö. Developing a tailor-made empathic design tool:.

Degree: 2012, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:c40b30b9-c4d1-4ccc-b538-d83efad06a02

► Albert Heijn is the largest chain of supermarkets in the Netherlands. Since a few years they also have a non-food department that focuses on offering… (more)

▼ Albert Heijn is the largest chain of supermarkets in the Netherlands. Since a few years they also have a non-food department that focuses on offering non-food products to the customer, next to their large assortment of food products. The assignment is to help this department to design more surprising and innovative non-food products. While “innovative” as an adjective is used here to characterize the result of a process, innovation can best be described as an organizational process to implement new ideas. As is discussed in the introduction, ideas that are not implemented do not have an impact on the company or its environment, therefore cannot be characterized as “innovative”. Innovation as a process can be characterized by stages and gates as described by Cooper. The first stage in this process is an insightful moment that is based on new findings in the environment of the company. Companies actively search for this “lightbulb” moment by watching trends, doing (user) research, developing new technologies etc. The translation of these new insights to idea inputs for the innovation process is often described as a creative and “magic” moment, or isn’t described at all. So, while a constant stream of ideas to this funnel is very important, companies haven’t fully grasped this stage yet. Albert Heijn is no exception to this. More clarity could be given to this “fuzzy” stage by linking the new insights from the discovery stage to an ideation tool. User-centered design is one way to achieve this at Albert Heijn. User insights can be a good starting point for innovation by inspiring the design team and enhancing empathy for the end user. The question of the company was analyzed and divided into three partitions. The solution proposed in this graduation assignment focuses on two of the three partitions: 1) Communicating user data in a way that it inspires and enhances empathy & 2) utilizing that data in ideation. The third point is about organizational change and creating a culture of innovation in the company. A change in the organization will be required to give employees the time and space to use the proposed concept. However, this would make the assignment way too elaborate for a graduation assignment, so there was little emphasis on the third sub-problem. After an extensive internal analysis of the company, a framework to communicate user data to design teams is developed. It discusses the implications for the content, form and inherent qualities of data to facilitate empathy and the provide inspiration. It is based on literature research, interviews and questionnaires with experts (from academic field and practice). The framework is then combined with theory about creativity techniques to cover both the communication and utilization stages of user data to enhance innovation at Albert Heijn. A morphological chart is used to combine several ideas of each stage in one working prototype. In a series of iterations the prototype is used, treating real problems of the company. In a multidisciplinary setting the tool is… Advisors/Committee Members: Sleeswijk Visser, F., Tassoul, M..

Subjects/Keywords: design; retail; innovation; user-centered design

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APA (6^th Edition):

Alkaya, M. �. (2012). Developing a tailor-made empathic design tool:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:c40b30b9-c4d1-4ccc-b538-d83efad06a02

Chicago Manual of Style (16^th Edition):

Alkaya, M Ö. “Developing a tailor-made empathic design tool:.” 2012. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:c40b30b9-c4d1-4ccc-b538-d83efad06a02.

MLA Handbook (7^th Edition):

Alkaya, M Ö. “Developing a tailor-made empathic design tool:.” 2012. Web. 15 Sep 2019.

Vancouver:

Alkaya M�. Developing a tailor-made empathic design tool:. [Internet] [Masters thesis]. Delft University of Technology; 2012. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:c40b30b9-c4d1-4ccc-b538-d83efad06a02.

Council of Science Editors:

Alkaya M�. Developing a tailor-made empathic design tool:. [Masters Thesis]. Delft University of Technology; 2012. Available from: http://resolver.tudelft.nl/uuid:c40b30b9-c4d1-4ccc-b538-d83efad06a02

NSYSU

4. Hsuan, Yu. Action research of App development process.

Degree: Master, Information Management, 2013, NSYSU

URL: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430113-083722

► Since the rise of mobile applications lead to new types of market business model, how the explosion of mobile applications to retain users, has become… (more)

Subjects/Keywords: user-centered; user experience; mobile application; user interface design; development process

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APA (6^th Edition):

Hsuan, Y. (2013). Action research of App development process. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430113-083722

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Hsuan, Yu. “Action research of App development process.” 2013. Thesis, NSYSU. Accessed September 15, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430113-083722.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Hsuan, Yu. “Action research of App development process.” 2013. Web. 15 Sep 2019.

Vancouver:

Hsuan Y. Action research of App development process. [Internet] [Thesis]. NSYSU; 2013. [cited 2019 Sep 15]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430113-083722.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hsuan Y. Action research of App development process. [Thesis]. NSYSU; 2013. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430113-083722

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Delft University of Technology

5. Borgstein, P.A. Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :.

Degree: 2010, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:9ebc83c9-3d2d-4cc1-8153-568f4a13916e

► Innovation is a procedure by which the thought process is changed through the introduction of new ideas, useful applications or new discoveries. In product (or… (more)

▼ Innovation is a procedure by which the thought process is changed through the introduction of new ideas, useful applications or new discoveries. In product (or service) development this means devising a product or service concept that satisfies the customer’s unmet needs. The goal of this project was to show how understanding the user will help Alcatel-Lucent inspire innovation in the telecom sector. This project primarily undertook the task of understanding the needs of a defined target group within the enterprise market, by conducting user-centred research. Once the findings were analysed, these were translated into innovative concepts. Finding a suitable target group for the project was important. The enterprise market is too broad so it is imperative to focus on a representative group that may increase the probability of encountering rich data. Contact centre agents make part of the enterprise market, and share many of the most important features with other groups within this market. The unique conditions of constant interaction with telecommunication devices in contact centres, makes it an ideal user-group for this research. A Contact centre (also referred to as call centre, customer interaction centre, or e-contact centre) is a central office (or point) within an enterprise which is dedicated to the handling and managing of all costumer contacts; be it by telephone, fax, e-mail, newsletters, postal mail, website inquiries, or chats. In order to understand and empathize with the users, personas can be created. Realistic characters can be created by taking the most important features of the target group. Personas help not only the design process but also the communication process with the different parties involved in the development. The two most interesting personas for this research are the ‘friendly receptionist’ and the ‘knowledgeable helper’. Creating a suitable research challenge is imperative, as it will guide the rest of the research. The following challenge is the most appropriate for this research: ‘What is communication like for friendly receptionists and knowledgeable helpers? What do they need in order to facilitate this kind of communication?’ Context-mapping methods were used for this research. These methods improve the probability of uncovering emotional and contextual information that cannot be found with ordinary research methods. Six users that comply with the characteristics of the personas were selected. By dividing the research into 3 steps (observation, sensitizing and interview) the prospect of encountering rich data was amplified. Analysing the data helps to find recurring patterns in the research. By dividing the findings into different groups we can find the most suitable for the development of an interaction vision. Breaking Homogeneity, Understanding the context and Empathy, are the most important findings of this research. By analysing them an accurate interaction vision was created. The interaction vision represents (as its name implies) the way the user will interact with the… Advisors/Committee Members: De Ridder, H., Mulder, I..

Subjects/Keywords: telecommunications; telecom; innovation; inspiration; user centered design

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Borgstein, P. A. (2010). Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:9ebc83c9-3d2d-4cc1-8153-568f4a13916e

Chicago Manual of Style (16^th Edition):

Borgstein, P A. “Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :.” 2010. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:9ebc83c9-3d2d-4cc1-8153-568f4a13916e.

MLA Handbook (7^th Edition):

Borgstein, P A. “Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :.” 2010. Web. 15 Sep 2019.

Vancouver:

Borgstein PA. Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :. [Internet] [Masters thesis]. Delft University of Technology; 2010. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:9ebc83c9-3d2d-4cc1-8153-568f4a13916e.

Council of Science Editors:

Borgstein PA. Users Inspire Innovation: Understanding the user to inspire innovation in the telecom sector :. [Masters Thesis]. Delft University of Technology; 2010. Available from: http://resolver.tudelft.nl/uuid:9ebc83c9-3d2d-4cc1-8153-568f4a13916e

Delft University of Technology

6. Knook, G. Inspiring desirability at Atlantic Labs Startups:.

Degree: 2014, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:00aab9a3-df8c-4c60-908c-16ba16d8f99e

► This thesis considers three startups at Atlantic Labs (a Berlin based venture capital firm) that are each bringing an innovation to the market. Mimi aims… (more)

▼ This thesis considers three startups at Atlantic Labs (a Berlin based venture capital firm) that are each bringing an innovation to the market. Mimi aims to make the hearing aid market more accessible by bringing hearing technology to your smartphone, Medigo wants to globalize the healthcare market by providing you with the opportunity to book your abroad treatment online, and Vimcar strives to democratise the second-hand car market by introducing a quality seal for used cars. Atlantic Labs believes in user-centered products and the startups were eager to explore how design could work together with the lean startup (Ries, 2011) methodology to foster successfull innovations. To that effect an exploratory project was undertaken, in which the context of the three startups was explored first in order to understand their way of working. Simultaneously solutions in the form of interventions were iteratively tested during this process. This thesis describes the analysis of a year worth of innovation by the startups as well as an exploration of the application of design in this context. It was found that the evaluation of their companies is of critical importance to the startups, especially at an early stage. The main priority the startups have is therefore to increase their investment readiness level (Blank, 2014). Design can facilitate in achieving higher levels of investment readiness both quicker and more proficiently by facilitating the harmonising of desirability, feasibility and viability. Design is used to this end in two ways: (1) In the application of the user-centered process and (2) by taking cues from design as an approach. In this thesis a guide is suggested which Atlantic Labs can provide their startups. The lean design guide explicitly tackles the application of a user-centered process for the startups; which tools/methods are relevant for the startups and when they can best apply them to proficiently achieve higher levels of investment readiness. The guide consists of six workshops, nine core tools and 39 additional tools. The workshops have been specifically developed for the startups and help them apply the core tools. They are divided into two sets, working towards problem/solution-fit (level 3) and product/market-fit (level 5) respectively: * Set 1 (towards problem/solution-fit) * Business model canvas workshop * Interview workshop * Storyboard workshop * Set 2 (towards product/market-fit) * Ideate workshop * Prototype workshop * User test workshop By facilitating the workshops Atlantic Labs has the opportunity to inspire the implementation of a process which allows the startups to develop a product that harmonizes desirability, feasibility and viability. Using the experience from these workshops, and leveraging the online component of the guide the startup can successfully implement design as an approach; increasing the likelihood of successful innovation. Advisors/Committee Members: Kleinsmann, M.S., De Lille, C.S.H., Skribanowitz, P..

Subjects/Keywords: user-centered design; lean startups; innovation process

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Knook, G. (2014). Inspiring desirability at Atlantic Labs Startups:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:00aab9a3-df8c-4c60-908c-16ba16d8f99e

Chicago Manual of Style (16^th Edition):

Knook, G. “Inspiring desirability at Atlantic Labs Startups:.” 2014. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:00aab9a3-df8c-4c60-908c-16ba16d8f99e.

MLA Handbook (7^th Edition):

Knook, G. “Inspiring desirability at Atlantic Labs Startups:.” 2014. Web. 15 Sep 2019.

Vancouver:

Knook G. Inspiring desirability at Atlantic Labs Startups:. [Internet] [Masters thesis]. Delft University of Technology; 2014. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:00aab9a3-df8c-4c60-908c-16ba16d8f99e.

Council of Science Editors:

Knook G. Inspiring desirability at Atlantic Labs Startups:. [Masters Thesis]. Delft University of Technology; 2014. Available from: http://resolver.tudelft.nl/uuid:00aab9a3-df8c-4c60-908c-16ba16d8f99e

Delft University of Technology

7. Koeken, A.C.H. Equipment for Sitting Volleyball Players:.

Degree: 2011, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:d26af482-4234-40a2-969f-026d12576225

► In this graduation report, the graduation project ‘Equipment for Sitting Volleyball Players’ for NeVoBo (the Dutch volleyball organisation) is documented. The assignment for this project… (more)

▼ In this graduation report, the graduation project ‘Equipment for Sitting Volleyball Players’ for NeVoBo (the Dutch volleyball organisation) is documented. The assignment for this project is: ‘Design and test equipment for sitting volleyball players to improve their performance.’ The execution of the project is done with a user-centered design process. In this user-centered design process, methods like observation, context mapping, prototyping and user testing are used. In the analysis phase, a decision has been made about how the graduation project will evolve. The most important part of the equipment to improve first, are the pants and shoes with a focus to make it possible for the sitting volleyball player to slide better and the wish to make them more comfortable. This is combined in the interaction vision: ‘Enjoy a match as sliding a slide on a playground’ To realise this vision, there are boundaries set and a list of requirements is made. With this list of requirements and wishes, the generated ideas, and later on concepts, can be judged. During the concept phase, due to limitation of time, the focus will go to the pants for the new equipment, which will be worked out into complete prototypes. The development of new shoes will stay in an ideation phase and a rapid prototype of them will be used during the testing of the prototypes of new pants. In the synthesis phase, four design cycles were done. The first cycle was an orientation on what the sliding capabilities were of currently available pants and shoes. In the second cycle, more research was done to the sliding coefficient of the materials and a pair of climbing shoes was chosen to use during prototype tests, because of its good grip. With this information, in the third cycle, a pair of shorts, trousers and shorts with braces were made, which did not seem to have significant differences in speed. In the last and fourth cycle, the problem of sweat regulation and the problem of sharp orthesis were looked at. As final concept, a tight fitting design, made of Lycra, was chosen, with pieces of better absorbing stretch cotton in the pattern. This choice was based on sliding coefficient tests, the sliding speeds of the prototypes and the feedback of the players, after they tested a prototype during these design cycles. In the detailing phase, there is chosen for the ‘Bora’ Lycra of Wegal for the sliding zone and the Staco Medical fabric ST014, a sort of stretch cotton, for the absorbing pieces. With the pattern, where the players choose if they like to have shorts or trousers, prototypes are made with an individual tight fit. The fabric is sewed together with a lock stitch and a flatlock stitch, the top is finished with an elastic band with integrated cord and the end of the legs is hemmed with a double stitch. Protection garment is designed for the knee, a brace around the knee, a brace around the ankle and for a stump. This protection is filled with coldfoam of 12 or 17 millimetres thick and made of an outer layer of ‘Bora’ Lycra and an inner layer of the… Advisors/Committee Members: Molenbroek, J.F.M., De Voogd-Claessen, H., De Ruyter, M..

Subjects/Keywords: sport; disability; user-centered design; prototyping

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Koeken, A. C. H. (2011). Equipment for Sitting Volleyball Players:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:d26af482-4234-40a2-969f-026d12576225

Chicago Manual of Style (16^th Edition):

Koeken, A C H. “Equipment for Sitting Volleyball Players:.” 2011. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:d26af482-4234-40a2-969f-026d12576225.

MLA Handbook (7^th Edition):

Koeken, A C H. “Equipment for Sitting Volleyball Players:.” 2011. Web. 15 Sep 2019.

Vancouver:

Koeken ACH. Equipment for Sitting Volleyball Players:. [Internet] [Masters thesis]. Delft University of Technology; 2011. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:d26af482-4234-40a2-969f-026d12576225.

Council of Science Editors:

Koeken ACH. Equipment for Sitting Volleyball Players:. [Masters Thesis]. Delft University of Technology; 2011. Available from: http://resolver.tudelft.nl/uuid:d26af482-4234-40a2-969f-026d12576225

Delft University of Technology

8. Porras Hoogland, M. User Centered Design for Web Startups:.

Degree: 2013, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:f1ac65d9-9c8c-4b23-909d-d9fddeecdb9e

This thesis is the result of a graduation assignment that researched how user centered design can reduce the risk of web startups. Advisors/Committee Members: Hultink, H. J., Sleeswijk Visser, F., Lammertink, S..

Subjects/Keywords: startups; web; user centered design; ucd

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Porras Hoogland, M. (2013). User Centered Design for Web Startups:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:f1ac65d9-9c8c-4b23-909d-d9fddeecdb9e

Chicago Manual of Style (16^th Edition):

Porras Hoogland, M. “User Centered Design for Web Startups:.” 2013. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:f1ac65d9-9c8c-4b23-909d-d9fddeecdb9e.

MLA Handbook (7^th Edition):

Porras Hoogland, M. “User Centered Design for Web Startups:.” 2013. Web. 15 Sep 2019.

Vancouver:

Porras Hoogland M. User Centered Design for Web Startups:. [Internet] [Masters thesis]. Delft University of Technology; 2013. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:f1ac65d9-9c8c-4b23-909d-d9fddeecdb9e.

Council of Science Editors:

Porras Hoogland M. User Centered Design for Web Startups:. [Masters Thesis]. Delft University of Technology; 2013. Available from: http://resolver.tudelft.nl/uuid:f1ac65d9-9c8c-4b23-909d-d9fddeecdb9e

Vanderbilt University

9. Dufendach, Kevin Reid. Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation.

Degree: MS, Biomedical Informatics, 2016, Vanderbilt University

URL: http://etd.library.vanderbilt.edu/available/etd-07222016-124830/ ;

► Background Effective medical software is designed to fit the needs of the end users, translating their work into action. User-centered design seeks to involve users… (more)

Subjects/Keywords: user-centered design; human factors; neonatology; pediatrics

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Dufendach, K. R. (2016). Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation. (Masters Thesis). Vanderbilt University. Retrieved from http://etd.library.vanderbilt.edu/available/etd-07222016-124830/ ;

Chicago Manual of Style (16^th Edition):

Dufendach, Kevin Reid. “Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation.” 2016. Masters Thesis, Vanderbilt University. Accessed September 15, 2019. http://etd.library.vanderbilt.edu/available/etd-07222016-124830/ ;.

MLA Handbook (7^th Edition):

Dufendach, Kevin Reid. “Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation.” 2016. Web. 15 Sep 2019.

Vancouver:

Dufendach KR. Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation. [Internet] [Masters thesis]. Vanderbilt University; 2016. [cited 2019 Sep 15]. Available from: http://etd.library.vanderbilt.edu/available/etd-07222016-124830/ ;.

Council of Science Editors:

Dufendach KR. Design of an Interactive Crowdsourcing Platform to Facilitate User-Centered Information Needs Evaluation. [Masters Thesis]. Vanderbilt University; 2016. Available from: http://etd.library.vanderbilt.edu/available/etd-07222016-124830/ ;

Purdue University

10. Chen, Yang. EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY.

Degree: PhD, Computer Graphics Technology, 2015, Purdue University

URL: https://docs.lib.purdue.edu/open_access_dissertations/1103

► This study examined using the user-centered design (UCD) approach in gamification product development with the research question, "What opinions do experienced gamification designers have in… (more)

Subjects/Keywords: Delphi study; gamification; user centered design

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Chen, Y. (2015). EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY. (Doctoral Dissertation). Purdue University. Retrieved from https://docs.lib.purdue.edu/open_access_dissertations/1103

Chicago Manual of Style (16^th Edition):

Chen, Yang. “EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY.” 2015. Doctoral Dissertation, Purdue University. Accessed September 15, 2019. https://docs.lib.purdue.edu/open_access_dissertations/1103.

MLA Handbook (7^th Edition):

Chen, Yang. “EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY.” 2015. Web. 15 Sep 2019.

Vancouver:

Chen Y. EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY. [Internet] [Doctoral dissertation]. Purdue University; 2015. [cited 2019 Sep 15]. Available from: https://docs.lib.purdue.edu/open_access_dissertations/1103.

Council of Science Editors:

Chen Y. EXAMINING THE USE OF USER-CENTERED DESIGN IN GAMIFICATION: A DELPHI STUDY. [Doctoral Dissertation]. Purdue University; 2015. Available from: https://docs.lib.purdue.edu/open_access_dissertations/1103

Delft University of Technology

11. Weevers, T.J.T. Method Selection Tool for User Centred Product Development:.

Degree: 2011, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:36c91fac-c3ba-4a8c-acba-8876b6911ea1

► This thesis describes the development of a method selection tool to support product development teams in finding the most suitable method for their situation. The… (more)

Subjects/Keywords: usability; user centred design; user centered design; methods

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APA (6^th Edition):

Weevers, T. J. T. (2011). Method Selection Tool for User Centred Product Development:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:36c91fac-c3ba-4a8c-acba-8876b6911ea1

Chicago Manual of Style (16^th Edition):

Weevers, T J T. “Method Selection Tool for User Centred Product Development:.” 2011. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:36c91fac-c3ba-4a8c-acba-8876b6911ea1.

MLA Handbook (7^th Edition):

Weevers, T J T. “Method Selection Tool for User Centred Product Development:.” 2011. Web. 15 Sep 2019.

Vancouver:

Weevers TJT. Method Selection Tool for User Centred Product Development:. [Internet] [Masters thesis]. Delft University of Technology; 2011. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:36c91fac-c3ba-4a8c-acba-8876b6911ea1.

Council of Science Editors:

Weevers TJT. Method Selection Tool for User Centred Product Development:. [Masters Thesis]. Delft University of Technology; 2011. Available from: http://resolver.tudelft.nl/uuid:36c91fac-c3ba-4a8c-acba-8876b6911ea1

Technical University of Lisbon

12. Matos, Demétrio Ferreira. Contributo do design no processo de desenvolvimento de dispositivos médicos.

Degree: 2016, Technical University of Lisbon

URL: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/12583

Tese de Doutoramento em Design apresentada na Faculdade de Arquitetura da Universidade de Lisboa para obtenção do grau de Doutor. Advisors/Committee Members: Pinho, António Costa Marques.

Subjects/Keywords: Design industrial; Design centrado no utilizador; Industrial design; User centered design

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APA (6^th Edition):

Matos, D. F. (2016). Contributo do design no processo de desenvolvimento de dispositivos médicos. (Thesis). Technical University of Lisbon. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/12583

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Matos, Demétrio Ferreira. “Contributo do design no processo de desenvolvimento de dispositivos médicos.” 2016. Thesis, Technical University of Lisbon. Accessed September 15, 2019. https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/12583.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Matos, Demétrio Ferreira. “Contributo do design no processo de desenvolvimento de dispositivos médicos.” 2016. Web. 15 Sep 2019.

Vancouver:

Matos DF. Contributo do design no processo de desenvolvimento de dispositivos médicos. [Internet] [Thesis]. Technical University of Lisbon; 2016. [cited 2019 Sep 15]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/12583.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Matos DF. Contributo do design no processo de desenvolvimento de dispositivos médicos. [Thesis]. Technical University of Lisbon; 2016. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/12583

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of Oulu

13. Ronkainen, S. (Sami). Designing for ultra-mobile interaction:experiences and a method.

Degree: 2010, University of Oulu

URL: http://urn.fi/urn:isbn:9789514261794

► Abstract Usability methodology has matured into a well-defined, industrially relevant field with its own findings, theories, and tools, with roots in applying information technology to… (more)

▼ Abstract Usability methodology has matured into a well-defined, industrially relevant field with its own findings, theories, and tools, with roots in applying information technology to user interfaces ranging from control rooms to computers, and more recently to mobile communications devices. The purpose is regularly to find out the users’ goals and to test whether a design fulfils the usability criteria. Properly applied, usability methods provide reliable and repeatable results, and are excellent tools in fine-tuning existing solutions The challenges of usability methodologies are in finding new concepts and predicting their characteristics before testing, especially when it comes to the relatively young field of mobile user interfaces. Current usability methods concentrate on utilising available user-interface technologies. They do not provide means to clearly identify, e.g., the potential of auditory or haptic output, or gestural input. Consequently, these new interaction techniques are rarely used, and the long-envisioned useful multimodal user interfaces are yet to appear, despite their assumed and existing potential in mobile devices. Even the most advocated and well-known multimodal interaction concepts, such as combined manual pointing and natural language processing, have not materialised in applications. An apparent problem is the lack of a way to utilise a usage environment analysis in finding out user requirements that could be met with multimodal user interfaces. To harness the full potential of multimodality, tools to identify both little or unused and overloaded modalities in current usage contexts are needed. Such tools would also help in putting possibly existing novel interaction paradigms in context and pointing out possible deficiencies in them. In this thesis, a novel framework for analysing the usage environment from a user-centric perspective is presented. Based on the findings, a designer can decide between offering a set of multiple devices utilising various user-interface modalities, or a single device that offers relevant modalities, perhaps by adapting to the usage environment. Furthermore, new techniques for creating mobile user interfaces utilising various modalities are proposed. The framework has evolved from the experiences gathered from the designs of experimental and actual product-level uni- and multimodal user interface solutions for mobile devices. It has generated novel multimodal interaction and interface techniques that can be used as building blocks in system designs.

Subjects/Keywords: body user interface; mobile device; multimodal interaction; sound design; usability; user interface; user-centered design

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ronkainen, S. (. (2010). Designing for ultra-mobile interaction:experiences and a method. (Doctoral Dissertation). University of Oulu. Retrieved from http://urn.fi/urn:isbn:9789514261794

Chicago Manual of Style (16^th Edition):

Ronkainen, S (Sami). “Designing for ultra-mobile interaction:experiences and a method.” 2010. Doctoral Dissertation, University of Oulu. Accessed September 15, 2019. http://urn.fi/urn:isbn:9789514261794.

MLA Handbook (7^th Edition):

Ronkainen, S (Sami). “Designing for ultra-mobile interaction:experiences and a method.” 2010. Web. 15 Sep 2019.

Vancouver:

Ronkainen S(. Designing for ultra-mobile interaction:experiences and a method. [Internet] [Doctoral dissertation]. University of Oulu; 2010. [cited 2019 Sep 15]. Available from: http://urn.fi/urn:isbn:9789514261794.

Council of Science Editors:

Ronkainen S(. Designing for ultra-mobile interaction:experiences and a method. [Doctoral Dissertation]. University of Oulu; 2010. Available from: http://urn.fi/urn:isbn:9789514261794

Rochester Institute of Technology

14. Li, Jiaying. Applying the User-Centered Design Method to A Perinatal Depression Website Design.

Degree: MFA, School of Design (CIAS), 2015, Rochester Institute of Technology

URL: https://scholarworks.rit.edu/theses/8685

► The Internet has become the most useful channel for people to access information. Many websites have very useful or comprehensive content. However, some users… (more)

Subjects/Keywords: Gamification experience; Information design; Interaction design; Perinatal depression; User-centered design; User-experience design

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APA (6^th Edition):

Li, J. (2015). Applying the User-Centered Design Method to A Perinatal Depression Website Design. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/8685

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Li, Jiaying. “Applying the User-Centered Design Method to A Perinatal Depression Website Design.” 2015. Thesis, Rochester Institute of Technology. Accessed September 15, 2019. https://scholarworks.rit.edu/theses/8685.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Li, Jiaying. “Applying the User-Centered Design Method to A Perinatal Depression Website Design.” 2015. Web. 15 Sep 2019.

Vancouver:

Li J. Applying the User-Centered Design Method to A Perinatal Depression Website Design. [Internet] [Thesis]. Rochester Institute of Technology; 2015. [cited 2019 Sep 15]. Available from: https://scholarworks.rit.edu/theses/8685.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Li J. Applying the User-Centered Design Method to A Perinatal Depression Website Design. [Thesis]. Rochester Institute of Technology; 2015. Available from: https://scholarworks.rit.edu/theses/8685

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

15. Eronen, Leena. User Centered Design of New and Novel Products: Case Digital Television.

Degree: 2004, Helsinki University of Technology

URL: http://lib.tkk.fi/Diss/2004/isbn9512273225/

►

Product development of innovative new products and applications like digital television is challenging. For new and novel products in general, there is no defined product… (more)

▼

Product development of innovative new products and applications like digital television is challenging. For new and novel products in general, there is no defined product direction given to the design team at the beginning of the project and there is no clear understanding of user requirements which results in constantly evolving product features. Yet there is a need for new or not-yet-existing hardware and software technologies but no earlier product versions or comparable existing products to benchmark against. User centered design aims to actively involve the users in product development in all phases of the new product design. The limits of user centered design and user research are that the users cannot address any particular future needs without prior experience or knowledge of the subject. Research methods such as usability testing are concerned about existing devices or prototypes but they do not tell directly which new technologies could help meet the users' future needs. New design methods which welcome users' active participation in gathering and interpreting the user data help to shift the point of interest from usability testing in the late phases of usability engineering life cycle to the early phases of product development. Digital television and the new interactive applications enable a transition in the user behavior from straightforward channel surfing to active application usage. This thesis concentrates on user centered design during the early phases of interactive application design for digital television. The aim of research was to find techniques to meet users' future needs and to provide examples of future product concepts. Several techniques were used: a user study based on 'Cultural probes' method, interviews, focus groups, design sessions, usability testing, and storytelling. The work documented here originates from the pre-digital television era in Finland between the years 1998-2003. The author has published her results in seven publications.

Helsinki University of Technology publications in telecommunications software and multimedia. A, ISSN 1455-9722; 9

Advisors/Committee Members: Helsinki University of Technology, Department of Computer Science and Engineering, Telecommunications Software and Multimedia Laboratory.

Subjects/Keywords: user centered design; digital television; user research; television usability

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APA (6^th Edition):

Eronen, L. (2004). User Centered Design of New and Novel Products: Case Digital Television. (Thesis). Helsinki University of Technology. Retrieved from http://lib.tkk.fi/Diss/2004/isbn9512273225/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Eronen, Leena. “User Centered Design of New and Novel Products: Case Digital Television.” 2004. Thesis, Helsinki University of Technology. Accessed September 15, 2019. http://lib.tkk.fi/Diss/2004/isbn9512273225/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Eronen, Leena. “User Centered Design of New and Novel Products: Case Digital Television.” 2004. Web. 15 Sep 2019.

Vancouver:

Eronen L. User Centered Design of New and Novel Products: Case Digital Television. [Internet] [Thesis]. Helsinki University of Technology; 2004. [cited 2019 Sep 15]. Available from: http://lib.tkk.fi/Diss/2004/isbn9512273225/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Eronen L. User Centered Design of New and Novel Products: Case Digital Television. [Thesis]. Helsinki University of Technology; 2004. Available from: http://lib.tkk.fi/Diss/2004/isbn9512273225/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

16. Lundin, Mattias. Med sikte på uppgiften. Ett kombinationsfartygs dilemma.

Degree: Chalmers tekniska högskola / Institutionen för mekanik och maritima vetenskaper, 2019, Chalmers University of Technology

URL: http://hdl.handle.net/20.500.12380/300133

► Sjöfartsverkets isbrytarflotta börjar bli äldre och måste bytas ut. Sjöfartsverket vill ersätta den äldsta isbrytaren Ale med ett nytt kombinationsfartyg. Ett fartyg som både utför… (more)

Subjects/Keywords: Visual perception; Situation Awareness; user-centered design; end-user involvement.

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APA (6^th Edition):

Lundin, M. (2019). Med sikte på uppgiften. Ett kombinationsfartygs dilemma. (Thesis). Chalmers University of Technology. Retrieved from http://hdl.handle.net/20.500.12380/300133

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Lundin, Mattias. “Med sikte på uppgiften. Ett kombinationsfartygs dilemma. ” 2019. Thesis, Chalmers University of Technology. Accessed September 15, 2019. http://hdl.handle.net/20.500.12380/300133.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Lundin, Mattias. “Med sikte på uppgiften. Ett kombinationsfartygs dilemma. ” 2019. Web. 15 Sep 2019.

Vancouver:

Lundin M. Med sikte på uppgiften. Ett kombinationsfartygs dilemma. [Internet] [Thesis]. Chalmers University of Technology; 2019. [cited 2019 Sep 15]. Available from: http://hdl.handle.net/20.500.12380/300133.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lundin M. Med sikte på uppgiften. Ett kombinationsfartygs dilemma. [Thesis]. Chalmers University of Technology; 2019. Available from: http://hdl.handle.net/20.500.12380/300133

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Universiteit Utrecht

17. Wobben, G.H. Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process.

Degree: 2014, Universiteit Utrecht

URL: http://dspace.library.uu.nl:8080/handle/1874/292019

► Although the various drivers of innovation have been discussed extensively by innovation scholars, design has only recently been acknowledged as a possible driver of innovation.… (more)

Subjects/Keywords: Design Driven Innovation; User Centered Design; Design; Innovation; Network analysis

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APA (6^th Edition):

Wobben, G. H. (2014). Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process. (Masters Thesis). Universiteit Utrecht. Retrieved from http://dspace.library.uu.nl:8080/handle/1874/292019

Chicago Manual of Style (16^th Edition):

Wobben, G H. “Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process.” 2014. Masters Thesis, Universiteit Utrecht. Accessed September 15, 2019. http://dspace.library.uu.nl:8080/handle/1874/292019.

MLA Handbook (7^th Edition):

Wobben, G H. “Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process.” 2014. Web. 15 Sep 2019.

Vancouver:

Wobben GH. Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process. [Internet] [Masters thesis]. Universiteit Utrecht; 2014. [cited 2019 Sep 15]. Available from: http://dspace.library.uu.nl:8080/handle/1874/292019.

Council of Science Editors:

Wobben GH. Designing Innovation: Analyzing the Role of Design in a Design Driven Innovation Process. [Masters Thesis]. Universiteit Utrecht; 2014. Available from: http://dspace.library.uu.nl:8080/handle/1874/292019

Delft University of Technology

18. Keizer, M.E. Design of a safe, accessible and desirable shower system for the Korean market.:.

Degree: 2011, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:b024500d-7fa2-4a62-834d-aaa668661d43

► This master thesis concerns the user-centered design of a shower system for the Korean market. Starting from a Universal Design perspective, the aim was to… (more)

Subjects/Keywords: shower; Korea; universal design; user-centered design; inclusive design

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APA (6^th Edition):

Keizer, M. E. (2011). Design of a safe, accessible and desirable shower system for the Korean market.:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:b024500d-7fa2-4a62-834d-aaa668661d43

Chicago Manual of Style (16^th Edition):

Keizer, M E. “Design of a safe, accessible and desirable shower system for the Korean market.:.” 2011. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:b024500d-7fa2-4a62-834d-aaa668661d43.

MLA Handbook (7^th Edition):

Keizer, M E. “Design of a safe, accessible and desirable shower system for the Korean market.:.” 2011. Web. 15 Sep 2019.

Vancouver:

Keizer ME. Design of a safe, accessible and desirable shower system for the Korean market.:. [Internet] [Masters thesis]. Delft University of Technology; 2011. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:b024500d-7fa2-4a62-834d-aaa668661d43.

Council of Science Editors:

Keizer ME. Design of a safe, accessible and desirable shower system for the Korean market.:. [Masters Thesis]. Delft University of Technology; 2011. Available from: http://resolver.tudelft.nl/uuid:b024500d-7fa2-4a62-834d-aaa668661d43

Delft University of Technology

19. Miedema, J.J. MySeat: Development of a user focused aircraft seat:.

Degree: 2013, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:1a77e68d-54ab-4970-80f5-75fe5a51f408

► This master thesis shows the research and development of a user focused aircraft seat. The project is done in collaboration with Zodiac Seats US, an… (more)

Subjects/Keywords: aircraft interior; design for comfort; design; aircraft seat; user centered design

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APA (6^th Edition):

Miedema, J. J. (2013). MySeat: Development of a user focused aircraft seat:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:1a77e68d-54ab-4970-80f5-75fe5a51f408

Chicago Manual of Style (16^th Edition):

Miedema, J J. “MySeat: Development of a user focused aircraft seat:.” 2013. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:1a77e68d-54ab-4970-80f5-75fe5a51f408.

MLA Handbook (7^th Edition):

Miedema, J J. “MySeat: Development of a user focused aircraft seat:.” 2013. Web. 15 Sep 2019.

Vancouver:

Miedema JJ. MySeat: Development of a user focused aircraft seat:. [Internet] [Masters thesis]. Delft University of Technology; 2013. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:1a77e68d-54ab-4970-80f5-75fe5a51f408.

Council of Science Editors:

Miedema JJ. MySeat: Development of a user focused aircraft seat:. [Masters Thesis]. Delft University of Technology; 2013. Available from: http://resolver.tudelft.nl/uuid:1a77e68d-54ab-4970-80f5-75fe5a51f408

University of Helsinki

20. Leino, Iiro. User-centred environmentalism - Explorative user study for an environmental application.

Degree: Department of Social Research; Helsingfors universitet, Statsvetenskapliga fakulteten, Institutionen för socialvetenskaper, 2017, University of Helsinki

URL: http://hdl.handle.net/10138/229575

► To deal with climate change, we need high level transformations not only in global energy and business structures, but also in our daily lifestyles. One… (more)

▼ To deal with climate change, we need high level transformations not only in global energy and business structures, but also in our daily lifestyles. One of the ways of fostering this change might be to have an application designed to promote environmental behaviours. This master’s thesis is part of a multi-disciplinary project to look into building such a mobile, called the “Sustainability Tracker”. The project was a part of the Helsinki Challenge competition organised by the University of Helsinki. The team consisted of researchers and sustainability experts from multiple different organisations. While the project didn’t go through to the finals, this thesis is a user study for further development. The aim of this thesis is to answer two questions. The first is more general and theoretical, the other very practical: 1. Who would be the potential users of an application like Sustainability Tracker? 2. What kind of a service would these users find desirable or useful? To answer these questions, an online survey (N=27) was made after which 14 of those who answered were interviewed by using semi-structured qualitative interview methods. The materials were then analysed using a mixed methods approach that was inspired by the Reasoned Action Approach (RAA) and methods from design research. RAA is a framework from psychology which in this thesis was to assist in determining what kind of norms have the biggest influence in the lives of different groups of users. The end result of the thesis is two so-called user Personas that can be used as material for future development of the application These personas are fictional characters created to be sufficiently representative of the goals and behaviour of a hypothesized group of users. Modelling behaviour like this allows to emphasize and prioritise complex human phenomena while de-emphasizing less significant details. The first of these personas is someone for whom environmental behaviours are very much based on the science of the subject matter. They are often enthusiastic about environmental behaviours and know very much of the subject. For them environmental behaviours are a part of their identity. The second persona was more surprising, with a focus on a more spiritual side of environmental behaviour. For this persona, focus is more on the tangible aspects of environmental issues. Concerns of toxicity and un-natural food items take prevalence over concerns like the carbon footprint or global warming. They view their lifestyle as environmentally friendly but it actually is quite focused on things that feel environmental, yet do not have a big positive environmental impact – like organic produce. One of the findings of the thesis is that combining the RAA framework - based on the operationalization of clearly defined behaviours - with a scenario-based design method, while not unproblematic, does potentially have some use during the design process in keeping a focus on the insights gained from the interviews. Especially the issue of perceived control was helpful during…

Subjects/Keywords: environmental science; sustainability; user-centered design; service design; user research; design research; Yhteiskuntapolitiikka; Social and Public Policy; Samhällspolitik; environmental science; sustainability; user-centered design; service design; user research; design research

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Leino, I. (2017). User-centred environmentalism - Explorative user study for an environmental application. (Masters Thesis). University of Helsinki. Retrieved from http://hdl.handle.net/10138/229575

Chicago Manual of Style (16^th Edition):

Leino, Iiro. “User-centred environmentalism - Explorative user study for an environmental application.” 2017. Masters Thesis, University of Helsinki. Accessed September 15, 2019. http://hdl.handle.net/10138/229575.

MLA Handbook (7^th Edition):

Leino, Iiro. “User-centred environmentalism - Explorative user study for an environmental application.” 2017. Web. 15 Sep 2019.

Vancouver:

Leino I. User-centred environmentalism - Explorative user study for an environmental application. [Internet] [Masters thesis]. University of Helsinki; 2017. [cited 2019 Sep 15]. Available from: http://hdl.handle.net/10138/229575.

Council of Science Editors:

Leino I. User-centred environmentalism - Explorative user study for an environmental application. [Masters Thesis]. University of Helsinki; 2017. Available from: http://hdl.handle.net/10138/229575

The Ohio State University

21. Ganci, Aaron Michael. Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education.

Degree: MFA, Industrial, Interior Visual Communication Design, 2011, The Ohio State University

URL: http://rave.ohiolink.edu/etdc/view?acc_num=osu1321931720

► Our everyday experiences are quickly moving into digital platforms. Nowhere is this more true than in higher education. As technology advances and students evolve, the… (more)

▼ Our everyday experiences are quickly moving into digital platforms. Nowhere is this more true than in higher education. As technology advances and students evolve, the industries around education rush to provide new digital tools to augment the course experience. One example of these new tools is the digital textbook. In an attempt to meet the needs of digitally native students, publishers have made a concentrated effort to provide a digital equivalent to the traditional textbook. However, the current offerings lack a consideration for the real needs of student users, and therefore tend to detract, rather than enhance the course experience.This study aims to define a better solution for the digital college textbook. To do this, attention must is paid to all of the many aspects that contribute to the experience of using a textbook. Primarily, there are three areas that make up this experience: the historical context of the textbook, recent advancements of technology in the space, and the needs of real student users. After these aspects are better understood, insights from all three areas can be combined into a more useful solution for a textbook in the digital environment.This exploration will take the form of multi-faceted methodological approach. To start, a contextual analysis is conducted to better understand the historical implications of a textbook, the capabilities of cutting-edge digital tools, and the generational preferences of digitally native students. The insights gained from this secondary research will be leveraged later and combined with insights from a set of qualitative methods. Surveys, interviews, participatory methodologies and evaluative sessions are all be utilized to gain a deeper understanding of student user needs when using educational tools.The outcome of this study will be a set of required attributes for the digital textbook of the future. These attributes are a translation of user insights gained throughout the research process. Additionally, a tested design prototype will be proposed as a solution for the management, delivery, and use of digital college course materials. This study presents a novel approach to the gathering and implementation of user insights into new digital experiences. Insights gained in this study can be applied to other educational tools or any digital tool that aims to translate a physical experience in to a digital format. Advisors/Committee Members: Nini, Paul (Advisor).

Subjects/Keywords: Design; Educational Technology; Higher Education; Design; higher education; textbook; user experience; user-centered design

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APA (6^th Edition):

Ganci, A. M. (2011). Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education. (Masters Thesis). The Ohio State University. Retrieved from http://rave.ohiolink.edu/etdc/view?acc_num=osu1321931720

Chicago Manual of Style (16^th Edition):

Ganci, Aaron Michael. “Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education.” 2011. Masters Thesis, The Ohio State University. Accessed September 15, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=osu1321931720.

MLA Handbook (7^th Edition):

Ganci, Aaron Michael. “Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education.” 2011. Web. 15 Sep 2019.

Vancouver:

Ganci AM. Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education. [Internet] [Masters thesis]. The Ohio State University; 2011. [cited 2019 Sep 15]. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=osu1321931720.

Council of Science Editors:

Ganci AM. Redefining the Textbook: A user-centered approach to the creation, management and delivery of digital course content in higher education. [Masters Thesis]. The Ohio State University; 2011. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=osu1321931720

University of Waterloo

22. Parmar, Harjot Singh. Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design.

Degree: 2019, University of Waterloo

URL: http://hdl.handle.net/10012/14999

► The healthcare industry in recent years has seen a rise in the adoption of Electronic Medical Records (EMRs). These EMRs have replaced the traditional paper-based… (more)

▼ The healthcare industry in recent years has seen a rise in the adoption of Electronic Medical Records (EMRs). These EMRs have replaced the traditional paper-based records at hospitals, clinics, and nursing facilities. This transition has brought with it, numerous advantages of digitization such as improved patient care, timely reminders for checkups, and better health data tracking over time. But the EMR adoption has also come with its own set of challenges. The EMR systems are maintained by the medical coders/nurses at the hospitals. The coders are expected to gather information from different sources such as patient history logs, test results from different labs, etc. followed by entry into the EMR system. Due to the unstructured nature of the task, data entry in EMRs is susceptible to errors which lead to the poor data quality of patient records. Diagnostic decisions taken by the medical practitioners based on erroneous data can adversely affect the patient and at times, even prove to be fatal. To help address this issue of poor data quality of System X, an EMR, employs a unique data review process which allows reviewers (domain experts) to check patient records and communicate back the data entry errors to the coders for required changes to ensure high data quality. In this research, the user-centered design methodology was applied to improve the review process, with the aim of facilitating easier and quicker workflow. The usability issues faced by the reviewers were identified through heuristic evaluations, video walkthroughs, and user interviews methods. To address the issues identified, a new interface design was developed by employing low fidelity and high-fidelity prototyping techniques. Involvement of the reviewers throughout the research ensured that the design proposed was continually assessed and improved qualitatively until they were satisfied. Lastly, the Keystroke Level Model (KLM) was used to quantitatively assess the performance improvement gained from the new design. The final interface design was able to reduce the task-execution time of the patient record review process by 28.51%. This resulted in saving a significant amount of the reviewer’s time, thereby reducing their workload while improving data quality.

Subjects/Keywords: user research; user centered design; interface design; UCD; electronic medical record; design

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APA (6^th Edition):

Parmar, H. S. (2019). Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design. (Thesis). University of Waterloo. Retrieved from http://hdl.handle.net/10012/14999

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Parmar, Harjot Singh. “Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design.” 2019. Thesis, University of Waterloo. Accessed September 15, 2019. http://hdl.handle.net/10012/14999.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Parmar, Harjot Singh. “Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design.” 2019. Web. 15 Sep 2019.

Vancouver:

Parmar HS. Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design. [Internet] [Thesis]. University of Waterloo; 2019. [cited 2019 Sep 15]. Available from: http://hdl.handle.net/10012/14999.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Parmar HS. Interface Redesign of an Electronic Medical Record Review System Using User-Centered Design. [Thesis]. University of Waterloo; 2019. Available from: http://hdl.handle.net/10012/14999

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of California – Berkeley

23. JEONG, YOON JUNG. Design of Low Profile, Modular Lower Extremity Exoskeletons.

Degree: Mechanical Engineering, 2014, University of California – Berkeley

URL: http://www.escholarship.org/uc/item/2044t6hk

► Studies have shown that walking for as little as 30 minutes of a day can improve overall health. However, more than 250,000 people in the… (more)

▼ Studies have shown that walking for as little as 30 minutes of a day can improve overall health. However, more than 250,000 people in the United States are paralyzed due to spinal cord injuries (SCI), and can no longer walk without support. Most of the SCI patients rely on wheelchairs after their injuries, and suffer from secondary injuries caused by prolonged sitting. Moreover, the patients' reduced mobility often brings negative effects to their independence and social life. The primary research objective is to develop practical and effective exoskeleton technology that enables paralyzed individuals to achieve mobility and gain independence in their daily lives. In this dissertation, I discuss designs of low profile and modular exoskeletons, with an emphasis on different design attributes that increase device usability. A minimally-actuated medical exoskeleton was developed with powered hip joints and passive knee joints. The low profile actuation units used for this exoskeleton's hip actuation allowed the wearer to achieve propulsion and walk through narrow passageways. In fact, this exoskeleton became the first powered medical exoskeleton that weighs less than twenty pounds. This exoskeleton continued to evolve into a system with increased modularity that meets various user needs based on different physical conditions. The modular design allows easy customization via its versatile support level configurations for different individuals. As a part of this research, comprehensive user studies of these devices and the user interface were conducted to create a positive user experience and a comfortable link between the user and the exoskeleton. Paralyzed patients who participated in this study corroborated that the compact and lightweight design of the system enhances their mobility and maneuverability. The modularity in design opens assistive opportunities to various people, such as the elderly and other people with intact mobility. I expect that assistive exoskeleton technology will continue to advance and enhance the quality of life for a wide spectrum of communities in our aging society.

Subjects/Keywords: Mechanical engineering; Design; Exoskeleton; Human Centered Design; Mechatronics; Rehabilitation; User Interface

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APA (6^th Edition):

JEONG, Y. J. (2014). Design of Low Profile, Modular Lower Extremity Exoskeletons. (Thesis). University of California – Berkeley. Retrieved from http://www.escholarship.org/uc/item/2044t6hk

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

JEONG, YOON JUNG. “Design of Low Profile, Modular Lower Extremity Exoskeletons.” 2014. Thesis, University of California – Berkeley. Accessed September 15, 2019. http://www.escholarship.org/uc/item/2044t6hk.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

JEONG, YOON JUNG. “Design of Low Profile, Modular Lower Extremity Exoskeletons.” 2014. Web. 15 Sep 2019.

Vancouver:

JEONG YJ. Design of Low Profile, Modular Lower Extremity Exoskeletons. [Internet] [Thesis]. University of California – Berkeley; 2014. [cited 2019 Sep 15]. Available from: http://www.escholarship.org/uc/item/2044t6hk.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

JEONG YJ. Design of Low Profile, Modular Lower Extremity Exoskeletons. [Thesis]. University of California – Berkeley; 2014. Available from: http://www.escholarship.org/uc/item/2044t6hk

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

24. Robinson, Rachel. BabyTalk: An App for the NICU.

Degree: MFA, Art and Art History, 2015, Virginia Tech

URL: http://hdl.handle.net/10919/52907

► The purpose of this project is to improve parents experience in the NICU through design, technology, communication and storytelling. A series of shadowing appointments were… (more)

Subjects/Keywords: Human Centered Design; Interaction Design; User-Centric Research; Ethnographic Research

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APA (6^th Edition):

Robinson, R. (2015). BabyTalk: An App for the NICU. (Thesis). Virginia Tech. Retrieved from http://hdl.handle.net/10919/52907

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Robinson, Rachel. “BabyTalk: An App for the NICU.” 2015. Thesis, Virginia Tech. Accessed September 15, 2019. http://hdl.handle.net/10919/52907.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Robinson, Rachel. “BabyTalk: An App for the NICU.” 2015. Web. 15 Sep 2019.

Vancouver:

Robinson R. BabyTalk: An App for the NICU. [Internet] [Thesis]. Virginia Tech; 2015. [cited 2019 Sep 15]. Available from: http://hdl.handle.net/10919/52907.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Robinson R. BabyTalk: An App for the NICU. [Thesis]. Virginia Tech; 2015. Available from: http://hdl.handle.net/10919/52907

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Delft University of Technology

25. Voorneman, B.M.T. Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:.

Degree: 2011, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:b07619a4-91a3-46b0-a7d5-8ef066bc702d

► The design of environmental enrichment for pigs in the intensive farming industry. The barren circumstances of their environment causes boredom, which results in undesired behavior… (more)

Subjects/Keywords: pig; environmental enrichment; user centered design; emphatic design

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APA (6^th Edition):

Voorneman, B. M. T. (2011). Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:b07619a4-91a3-46b0-a7d5-8ef066bc702d

Chicago Manual of Style (16^th Edition):

Voorneman, B M T. “Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:.” 2011. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:b07619a4-91a3-46b0-a7d5-8ef066bc702d.

MLA Handbook (7^th Edition):

Voorneman, B M T. “Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:.” 2011. Web. 15 Sep 2019.

Vancouver:

Voorneman BMT. Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:. [Internet] [Masters thesis]. Delft University of Technology; 2011. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:b07619a4-91a3-46b0-a7d5-8ef066bc702d.

Council of Science Editors:

Voorneman BMT. Improving the welfare of pigs: The design of environmental enrichment for pigs in the intensive farming industry:. [Masters Thesis]. Delft University of Technology; 2011. Available from: http://resolver.tudelft.nl/uuid:b07619a4-91a3-46b0-a7d5-8ef066bc702d

Delft University of Technology

26. Brussen, Y. U-Filter: Bringing Experience Design to an IT consultancy firm:.

Degree: 2014, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:6153e75c-68cb-4a48-8ea8-2647fc11da41

► This report describes recommendations for a better implementation of Experience Design in an IT consultancy firm. The approach has been to design a tool called… (more)

Subjects/Keywords: Experience Design; Usability; IT; User-Centered Design; System Integrator; Evaluation tool

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APA (6^th Edition):

Brussen, Y. (2014). U-Filter: Bringing Experience Design to an IT consultancy firm:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:6153e75c-68cb-4a48-8ea8-2647fc11da41

Chicago Manual of Style (16^th Edition):

Brussen, Y. “U-Filter: Bringing Experience Design to an IT consultancy firm:.” 2014. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:6153e75c-68cb-4a48-8ea8-2647fc11da41.

MLA Handbook (7^th Edition):

Brussen, Y. “U-Filter: Bringing Experience Design to an IT consultancy firm:.” 2014. Web. 15 Sep 2019.

Vancouver:

Brussen Y. U-Filter: Bringing Experience Design to an IT consultancy firm:. [Internet] [Masters thesis]. Delft University of Technology; 2014. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:6153e75c-68cb-4a48-8ea8-2647fc11da41.

Council of Science Editors:

Brussen Y. U-Filter: Bringing Experience Design to an IT consultancy firm:. [Masters Thesis]. Delft University of Technology; 2014. Available from: http://resolver.tudelft.nl/uuid:6153e75c-68cb-4a48-8ea8-2647fc11da41

Delft University of Technology

27. Keizer, H.J.M. Entering the future of healthcare:.

Degree: 2015, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:5a861a03-4aa2-4372-b0da-eda53cae0e4f

► Project goal The healthcare sector is subject to change resulting in a more private character. Healthcare organizations are strategically reorganizing and rehousing their activities for… (more)

▼ Project goal The healthcare sector is subject to change resulting in a more private character. Healthcare organizations are strategically reorganizing and rehousing their activities for them to have a stronger position while aiming to be more patient centered. For the development of buildings healthcare organizations turn to building consultancies for guidance throughout the process that can take up many years. For this project is aimed to envision the future user experience of healthcare in support of the fuzzy front end of the building design process. Aimed is for healthcare organizations to address their user needs to a better extend and for building consultancies to anticipate on this future experience in the development of a new design. Project focus The focus of this project is on how medical specialistic healthcare for chronic conditions is provided, this accounts for a great part of the use. The interaction between users and healthcare mainly takes place within the building environment. The interaction however may change in the digital future, and eventually ask for a different environment. Users with chronic conditions have a long term relation with healthcare. In general the use involves regular check ups, occasional treatments and continuous limitations and adaptations within daily life. The understanding of this use was later used to form a healthcare user journey in a future context. User research To obtain knowledge on the user needs for healthcare, research activities were conducted. Observations in the entrance area of various hospitals where made order to identify the user behavior within the context of use. Interviews where conducted with several users of healthcare supported by generative tools to obtain deeper knowledge on the current user experience and their needs. The user needs for healthcare were then determined to be; comfort, convenience, certainty, trust, autonomy, ambition and acceptance, which were shown to be interrelated. Developments The historical development of hospital healthcare is looked into in order to understand the evolvement developments in the industry over time. Learned is how driving forces within the context influenced the way healthcare was organized, provided and experienced. Trends and developments that will influence the healthcare system of the future is looked into. The trends and developments led to the creation of the projects future context. This future context is developed in which the possible future user-healthcare interaction will be placed. This enables to stakeholders how the healthcare system can use a user-centered approach in envisioning the future. Future context The government will withdrawal further, citizens will take up more responsibility. Due to the increasing demand of healthcare, both because of the increasing users with chronic conditions and the improved medical innovations, healthcare organizations will increasingly continue to seek for efficiency. While doing so they aim to address their users that are increasingly independent.… Advisors/Committee Members: Stappers, P.J., Sukirman, E., Beekman, A.Q..

Subjects/Keywords: experience design; user centered design; future vision; healthcare; fuzzy front end

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Keizer, H. J. M. (2015). Entering the future of healthcare:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:5a861a03-4aa2-4372-b0da-eda53cae0e4f

Chicago Manual of Style (16^th Edition):

Keizer, H J M. “Entering the future of healthcare:.” 2015. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:5a861a03-4aa2-4372-b0da-eda53cae0e4f.

MLA Handbook (7^th Edition):

Keizer, H J M. “Entering the future of healthcare:.” 2015. Web. 15 Sep 2019.

Vancouver:

Keizer HJM. Entering the future of healthcare:. [Internet] [Masters thesis]. Delft University of Technology; 2015. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:5a861a03-4aa2-4372-b0da-eda53cae0e4f.

Council of Science Editors:

Keizer HJM. Entering the future of healthcare:. [Masters Thesis]. Delft University of Technology; 2015. Available from: http://resolver.tudelft.nl/uuid:5a861a03-4aa2-4372-b0da-eda53cae0e4f

Delft University of Technology

28. Van der Lee, I.C. Personalized InsuranceRight: To improve customer satisfaction:.

Degree: 2015, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:a7316e0e-6175-440f-8d1c-d36a9d6d2d28

► Introduction Virtual Affairs (VA) is a leading FinTech company that exists to (re-)establish the relationship between financials and their customers. VA believes that the only… (more)

▼ Introduction Virtual Affairs (VA) is a leading FinTech company that exists to (re-)establish the relationship between financials and their customers. VA believes that the only way to stay relevant in today’s society is to start and end with the needs of users, and strive to continuously innovate a company’s offering around their users needs and behaviours. One of VA’s products is InsuranceRight (IR), an insurance solution specifically targeted for direct-to-consumer insurance companies. IR is designed to facilitate users to find and buy the products that fit them best. Today, people are mostly offered a common interface, product and treatment. Research, on the other hand, has shown that equal treatment of different target groups has a disadvantageous effect on customer satisfaction and their final purchasing behaviour. So, users should be approached to and provided with their specific needs. This means a personalized process for different groups of audiences. Project definition The aim of this graduation project is to: • Research the IR future users and their current experience with insurances and online insurance product interactions. • Translate research results into a website design for IR, that serves users to their specific needs. For this project is chosen to focus on car insurances. User research To address the first aim of this graduation project, an online survey, literature research and contextmapping research, are conducted. These resulted in two essential sets of design fundamentals: • The IR user types • The user experience of the online insurance domain The IR user types Four different types of financial users are identified: the self-directed, the validator, the delegator and the avoider. This distinction of types is based on two criteria: the extent to which information is self-collected and the consumer confidence on the service of an adviser. All different characteristics and needs are included within the IR design. The user experience of the online insurance domain In general it can be stated that there is low trust in insurance companies, and their products (insurances). This distrust is a blockade when taking out an insurance. It is mainly influenced by the user’s experience of the insurers attitude. In addition, the general knowledge about insurances is also quite low. For many, the insurance domain is unknown. People do not know what they need to be insured for, what these insurances mean, which is their best choice, and in the end whether they purchased the right insurance. These issues are reflecting the online insurance platforms as well. Often is thought: “If a site looks unreliable or is difficult to understand, the insurance will probably continue to be so”. Several aspects have an influence on the online purchasing thoughts and behaviour of users, like: overview, structure, information, approach, guidance, and safety. The IR website design To address the second aim of this graduation project, all data is translated into solutions for the IR website design. Guidelines The… Advisors/Committee Members: Stappers, P.J., Tassoul, M., Oude Egberink, J..

Subjects/Keywords: Customer experience; InsuranceRight; User centered design; Website design; Insurances

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APA (6^th Edition):

Van der Lee, I. C. (2015). Personalized InsuranceRight: To improve customer satisfaction:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:a7316e0e-6175-440f-8d1c-d36a9d6d2d28

Chicago Manual of Style (16^th Edition):

Van der Lee, I C. “Personalized InsuranceRight: To improve customer satisfaction:.” 2015. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:a7316e0e-6175-440f-8d1c-d36a9d6d2d28.

MLA Handbook (7^th Edition):

Van der Lee, I C. “Personalized InsuranceRight: To improve customer satisfaction:.” 2015. Web. 15 Sep 2019.

Vancouver:

Van der Lee IC. Personalized InsuranceRight: To improve customer satisfaction:. [Internet] [Masters thesis]. Delft University of Technology; 2015. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:a7316e0e-6175-440f-8d1c-d36a9d6d2d28.

Council of Science Editors:

Van der Lee IC. Personalized InsuranceRight: To improve customer satisfaction:. [Masters Thesis]. Delft University of Technology; 2015. Available from: http://resolver.tudelft.nl/uuid:a7316e0e-6175-440f-8d1c-d36a9d6d2d28

Delft University of Technology

29. Van Rooijen, V. User-centered Design of a Heart Rate Camera for Athlete Swimmers:.

Degree: 2010, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:7dbc30c9-4fe4-4760-b899-42e8a79e6597

► Executive Summary This summary shows the “reason to believe in”, and the design process of the Vital Signs Camera (Visica) for athlete swimmers. This is… (more)

▼ Executive Summary This summary shows the “reason to believe in”, and the design process of the Vital Signs Camera (Visica) for athlete swimmers. This is a complete product development project for Philips Research and is my graduation project for the Msc program Integrated Product Design from the faculty Industrial Design at the Delft University of Technology. Camera based HR will improve swim training Camera based heart rate (HR) measuring by means of the Vital Signs Camera (Visica) will improve the trainings of Olympic swimmers. Marcel Wouda said: “I want to use HR to individually tailor the athlete’s training load. If Visica works, it will improve the trainings.” My literature research, observations and interviews with top athletes and coaches of the Dutch national swim team showed that swim coaches still rely on time based training in regular trainings. This might lead to under-training or over-reaching of individual athletes. Lactate and VO2 measurements have proven to be too invasive to use on a regular basis. In land sports, HR is used to monitor and control training intensity, but in elite swimming existing products are too inconvenient. Visica uses the changes in colour of the skin caused by differences in light absorption by the blood due to the heart pulse. The swimmer can now measure his HR during the natural pauses in interval training, without on body sensors. The coach gets direct feedback on the athlete’s HR on his laptop or PDA, enabling him to optimise the training load. Measured data can be stored in a database and on a personal athlete weblog for later analysis and to track individual training progress. Start block version is Dominant Design Feedback sessions using product sketches shown to the end users, made it clear that the new HR technology has a dominant product design preference in the form of a start block version. This version blends in with the swimmers environment, giving feedback on HR at a place where they rest during interval training. Sense & simplicity in User Interface design I designed a simple user interface that contains 3 basic elements: a camera view window to give the swimmer feedback on his position in front of the camera, a HR value and pace clock. This last feature is a counting clock currently situated on the wall of the swimming pool showing the swimmer when to swim again. By integrating it in the UI I created an extra motivation for the athlete to look at the product screen and in the camera. Enthusiastic users The Mock-up I designed was enthusiastically perceived during a user test. Swimmers kept using it even though the HR measurement software was not optimised yet. The test showed the practical use of the Visica during regular swim trainings. It helped to create the optimal screen and camera angle. Furthermore it showed that the end users appreciated the UI with HR, pace clock and camera view window. The success of the Mock-up test was underlined by the reaction of the swimmers: “This product can help to control training goals and is much more user friendly… Advisors/Committee Members: Lauche, K., De Voogd-Calessen, H., Bodlaender, M..

Subjects/Keywords: Design; User-centered Design; Medisign; Heart Rate Monitor; Swimming

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APA (6^th Edition):

Van Rooijen, V. (2010). User-centered Design of a Heart Rate Camera for Athlete Swimmers:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:7dbc30c9-4fe4-4760-b899-42e8a79e6597

Chicago Manual of Style (16^th Edition):

Van Rooijen, V. “User-centered Design of a Heart Rate Camera for Athlete Swimmers:.” 2010. Masters Thesis, Delft University of Technology. Accessed September 15, 2019. http://resolver.tudelft.nl/uuid:7dbc30c9-4fe4-4760-b899-42e8a79e6597.

MLA Handbook (7^th Edition):

Van Rooijen, V. “User-centered Design of a Heart Rate Camera for Athlete Swimmers:.” 2010. Web. 15 Sep 2019.

Vancouver:

Van Rooijen V. User-centered Design of a Heart Rate Camera for Athlete Swimmers:. [Internet] [Masters thesis]. Delft University of Technology; 2010. [cited 2019 Sep 15]. Available from: http://resolver.tudelft.nl/uuid:7dbc30c9-4fe4-4760-b899-42e8a79e6597.

Council of Science Editors:

Van Rooijen V. User-centered Design of a Heart Rate Camera for Athlete Swimmers:. [Masters Thesis]. Delft University of Technology; 2010. Available from: http://resolver.tudelft.nl/uuid:7dbc30c9-4fe4-4760-b899-42e8a79e6597

30. Young, Takeisha T. A usability analysis of video games : the development of assessment standards.

Degree: MA, 2011, Ball State University

URL: http://cardinalscholar.bsu.edu/handle/123456789/194773

► Video games, as the fastest growing media, need set usability design standards. In this context, this study was motivated by the following kinds of questions:… (more)

Subjects/Keywords: User-centered system design.; Video games – Evaluation.; Video games – Design.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Young, T. T. (2011). A usability analysis of video games : the development of assessment standards. (Masters Thesis). Ball State University. Retrieved from http://cardinalscholar.bsu.edu/handle/123456789/194773

Chicago Manual of Style (16^th Edition):

Young, Takeisha T. “A usability analysis of video games : the development of assessment standards.” 2011. Masters Thesis, Ball State University. Accessed September 15, 2019. http://cardinalscholar.bsu.edu/handle/123456789/194773.

MLA Handbook (7^th Edition):

Young, Takeisha T. “A usability analysis of video games : the development of assessment standards.” 2011. Web. 15 Sep 2019.

Vancouver:

Young TT. A usability analysis of video games : the development of assessment standards. [Internet] [Masters thesis]. Ball State University; 2011. [cited 2019 Sep 15]. Available from: http://cardinalscholar.bsu.edu/handle/123456789/194773.

Council of Science Editors:

Young TT. A usability analysis of video games : the development of assessment standards. [Masters Thesis]. Ball State University; 2011. Available from: http://cardinalscholar.bsu.edu/handle/123456789/194773

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