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You searched for subject:(state government websites). Showing records 1 – 2 of 2 total matches.

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University of Georgia

1. Fleming, William Joseph. An examination of state insurance department Websites from a consumer perspective.

Degree: PhD, Housing and Consumer Economics, 2010, University of Georgia

One of the objectives of state insurance departments is to serve the insurance consumer online, since many consumers use the Internet to learn about products and services such as insurance. Research on how these Websites can best serve insurance consumers is limited. This dissertation describes two studies. The first reports the results of data collection that used content analysis to examine the consumer features of 51 insurance department websites (all U. S. states and Washington D. C.). The second describes the results of online focus groups in which insurance consumers were asked what features of insurance department Websites they find important. These two studies and their results are reported in Chapters 3 and 4, respectively. Chapter 5 is based on the two studies and includes best practices for those interested in building or revamping an effective state insurance department Website. Advisors/Committee Members: Brenda Cude.

Subjects/Keywords: Websites; Usability; Insurance; State Government; Content Analysis; Focus Groups

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Fleming, W. J. (2010). An examination of state insurance department Websites from a consumer perspective. (Doctoral Dissertation). University of Georgia. Retrieved from http://purl.galileo.usg.edu/uga_etd/fleming_william_j_201008_phd

Chicago Manual of Style (16th Edition):

Fleming, William Joseph. “An examination of state insurance department Websites from a consumer perspective.” 2010. Doctoral Dissertation, University of Georgia. Accessed January 17, 2020. http://purl.galileo.usg.edu/uga_etd/fleming_william_j_201008_phd.

MLA Handbook (7th Edition):

Fleming, William Joseph. “An examination of state insurance department Websites from a consumer perspective.” 2010. Web. 17 Jan 2020.

Vancouver:

Fleming WJ. An examination of state insurance department Websites from a consumer perspective. [Internet] [Doctoral dissertation]. University of Georgia; 2010. [cited 2020 Jan 17]. Available from: http://purl.galileo.usg.edu/uga_etd/fleming_william_j_201008_phd.

Council of Science Editors:

Fleming WJ. An examination of state insurance department Websites from a consumer perspective. [Doctoral Dissertation]. University of Georgia; 2010. Available from: http://purl.galileo.usg.edu/uga_etd/fleming_william_j_201008_phd


University of Illinois – Urbana-Champaign

2. Jackson, Larry S. Website Structure.

Degree: PhD, Library and Information Science, 2009, University of Illinois – Urbana-Champaign

This dissertation reports the results of an exploratory data analysis investigation of the relationship between the structures used for information organization and access and the associated storage structures within state government websites. Extending an earlier claim that hierarchical directory structures are both the preeminent information organization and file storage mechanism, three different classes of overall website structure were found to be identifiable by linear classifiers, when trained on features of the website hypertext graphs. Two more structural types, not analyzed with the classifiers, were suggested through an examination of misclassified websites. Further, the notion of website structure was found to be best modeled recursively, allowing variation on a sub-graph level, instead of deeming a structural class to apply to the entirety of a website. Linear discriminant analysis was used to construct a series of experimental classifiers, using subsets of ten features identified by either earlier classifiers or principal components analysis. Two groups of features, seemingly reflecting website size and graph density, were found to convey somewhat redundant information to the classifiers, in this application. A number of other practices in website implementation were uncovered that engender classifier errors, arguing for either the deliberate inclusion of websites having these properties in the training dataset, or the expansion of the feature set. Hierarchical cluster analysis and blockmodeling of whole-website graphs were also briefly investigated, and found to occasionally contribute file relatedness information of fundamentally distinct types, and information sometimes at variance with directory structure usage for file storage. Multiple literatures suggest a number of social factors that may influence the way websites and webpages are constructed within an organization, particularly the differing types of administrative control in bureaucracies, and the nature of help-seeking in technology work. While traces reminiscent of these suggestions were encountered, investigation of social causal factors behind website structural choices in the organizational types and workplace styles of the sponsoring agency remains a task for other researchers. Advisors/Committee Members: Dubin, David (advisor), Renear, Allen H. (Committee Chair), Dubin, David (committee member), Haythornthwaite, Caroline A. (committee member), Moen, William E. (committee member), La Barre, Kathryn A. (committee member).

Subjects/Keywords: website structure; hypertext graph; linear discriminant analysis; linear classifier; website archiving; state government websites; Illinois State Library

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jackson, L. S. (2009). Website Structure. (Doctoral Dissertation). University of Illinois – Urbana-Champaign. Retrieved from http://hdl.handle.net/2142/11969

Chicago Manual of Style (16th Edition):

Jackson, Larry S. “Website Structure.” 2009. Doctoral Dissertation, University of Illinois – Urbana-Champaign. Accessed January 17, 2020. http://hdl.handle.net/2142/11969.

MLA Handbook (7th Edition):

Jackson, Larry S. “Website Structure.” 2009. Web. 17 Jan 2020.

Vancouver:

Jackson LS. Website Structure. [Internet] [Doctoral dissertation]. University of Illinois – Urbana-Champaign; 2009. [cited 2020 Jan 17]. Available from: http://hdl.handle.net/2142/11969.

Council of Science Editors:

Jackson LS. Website Structure. [Doctoral Dissertation]. University of Illinois – Urbana-Champaign; 2009. Available from: http://hdl.handle.net/2142/11969

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