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NSYSU
1.
Wang, Yu-Wen.
A System for Service Blueprint Design.
Degree: Master, Information Management, 2012, NSYSU
URL: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0829112-104234
► The service industry has become a major industrial sector in Taiwan. Service industry has some unique characteristics such as intangibility, perishability, heterogeneity, inseparably. These characteristics…
(more)
▼ The
service industry has become a major industrial sector in Taiwan.
Service industry has some unique characteristics such as intangibility, perishability, heterogeneity, inseparably. These characteristics make it difficult for a
service to be mass-produced, have consistent quality control, or have patent protection. In response to this kind of competitive environment, enterprises need rapid
service innovation to enhance their value. Therefore,
service innovation and
service design are more and more important.
The
service blueprint is a tool for
service process design. It can specify how
service is provided, and support
service process analysis. However, there is no generally accepted practice and software for designing
service blueprints. This has hindered the enhancement of
service productivity. In this these, we define requirements for
service blueprints and develop a system prototype to show the feasibility of such as system. The
service blueprint system can help visualize
service process and identify potential fail points and innovation opportunities. It can be used by
service companies to communicate
service design with the staff, and find alternatives to eliminate
service gaps.
Advisors/Committee Members: Deng-Neng Chen (chair), Ting-Peng Liang (committee member), Shih-Chieh Hsu (chair).
Subjects/Keywords: service blueprint; service management; service innovation; service process; service design system
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APA (6th Edition):
Wang, Y. (2012). A System for Service Blueprint Design. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0829112-104234
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Wang, Yu-Wen. “A System for Service Blueprint Design.” 2012. Thesis, NSYSU. Accessed February 27, 2021.
http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0829112-104234.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Wang, Yu-Wen. “A System for Service Blueprint Design.” 2012. Web. 27 Feb 2021.
Vancouver:
Wang Y. A System for Service Blueprint Design. [Internet] [Thesis]. NSYSU; 2012. [cited 2021 Feb 27].
Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0829112-104234.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Wang Y. A System for Service Blueprint Design. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0829112-104234
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of Wollongong
2.
Gao, Hao.
A comprehensive approach to QoS-based single and composite service selection.
Degree: PhD, 2013, University of Wollongong
URL: 0806
INFORMATION
SYSTEMS
;
https://ro.uow.edu.au/theses/3986
► Web services are implementation of Service-Oriented Architecture (SOA) which has been recognized as the next generation framework for the alliance of distributed applications over…
(more)
▼ Web services are implementation of Service-Oriented Architecture (SOA) which has been recognized as the next generation framework for the alliance of distributed applications over the Internet. During the last a few years, Service-Oriented Computing (SOC) has emerged to be a significantly important research area that has attracted increasing attention from both the research and industry communities. With the ever-increasing number of services published on the Internet, how to discover and invoke a desired service effectively and efficiently has become a challenging issue. More specifically, the service consumers have become more sophisticated and concern about Quality of Service (QoS) in addition to the functionalities of the services. Therefore, selecting web service with high quality that best satisfies consumer's requirements within a large pool of functionally equivalent service providers is the key factor for web service selection. After the consumers present their requirements, system support is needed to assist the consumers in selecting the desired services automatically or semi-automatically. Furthermore, as individual services with complementary functionalities could be composed together to form a value-added new service, i.e., a composite service, it is a challenging issue to select individual services for the composite service based on the QoS requirements.
The first aspect of the work presented in this thesis is QoS based single service selection. For the success of QoS based single service selection, some critical issues need to be addressed, such as how to express and represent the consumer's QoS requirements more accurately, how to compare and measure the difference between the consumer's requirements and the service's published information, and how to find the best service which not only meets the functional requirements but also fulfils the QoS requirements of the service consumer. The fundamental idea of this work is to measure the similarity between the service consumer's QoS requirements and the service's published QoS information. The service provider with the highest similarity score will be selected and recommended to the consumer. In this thesis, the service request model is defined to represent the consumer's request in the nonfunctional aspect more accurately. A novel similarity computation approach that is based on the relative distance is proposed for calculating the similarity score. The categorical QoS values can be calculated in this approach, based on the set theory and semantic ontology. In addition, an attribute based service customization and selection model is proposed, which extends the attribute based access control policy language to express the additional effects beyond the accessibility. In this approach, different QoS values can be defined and applied to different user groups distinguished by their attributes.
The second aspect of the work presented in this thesis is QoS based composite service selection. In order to satisfy the consumer's requirements, how…
Subjects/Keywords: web service; service selection; QoS; service composition
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Gao, H. (2013). A comprehensive approach to QoS-based single and composite service selection. (Doctoral Dissertation). University of Wollongong. Retrieved from 0806 INFORMATION SYSTEMS ; https://ro.uow.edu.au/theses/3986
Chicago Manual of Style (16th Edition):
Gao, Hao. “A comprehensive approach to QoS-based single and composite service selection.” 2013. Doctoral Dissertation, University of Wollongong. Accessed February 27, 2021.
0806 INFORMATION SYSTEMS ; https://ro.uow.edu.au/theses/3986.
MLA Handbook (7th Edition):
Gao, Hao. “A comprehensive approach to QoS-based single and composite service selection.” 2013. Web. 27 Feb 2021.
Vancouver:
Gao H. A comprehensive approach to QoS-based single and composite service selection. [Internet] [Doctoral dissertation]. University of Wollongong; 2013. [cited 2021 Feb 27].
Available from: 0806 INFORMATION SYSTEMS ; https://ro.uow.edu.au/theses/3986.
Council of Science Editors:
Gao H. A comprehensive approach to QoS-based single and composite service selection. [Doctoral Dissertation]. University of Wollongong; 2013. Available from: 0806 INFORMATION SYSTEMS ; https://ro.uow.edu.au/theses/3986

Université de Bordeaux I
3.
Touzi, Wael.
Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm.
Degree: Docteur es, Productique, 2011, Université de Bordeaux I
URL: http://www.theses.fr/2011BOR14382
► Le secteur des services revêt une importance croissante dans toute économie. La croissance de la productivité et celle de l'emploi sont étroitement liées au succès…
(more)
▼ Le secteur des services revêt une importance croissante dans toute économie. La croissance de la productivité et celle de l'emploi sont étroitement liées au succès des industries de services, et les services sont depuis récemment, de puissants moteurs de croissance économique dans nombre d'économies. Mais malgré son importance économique, le secteur des services a reçu relativement peu d’attention jusqu’ici dans les travaux d’analyse et d’enquête. Ce manque d’intérêt est attribuable à une vision négative entretenue longtemps par la réflexionEconomique sur le rôle des services.La place grandissante des services et l’accroissement de la concurrence dans le secteur tertiaire soulèvent de nombreuses questions parmi lesquelles la gestion du processus de production des services, la mesure de la productivité et de la qualité des activités de service etL’évaluation de la valeur ajoutée par le client.Dans le cadre de cette thèse, nous essayerons de mettre en valeur la position axiale qu’occupent les services dans l’espace économique grâce notamment à leurs propriétés et caractéristiques intrinsèques ainsi qu’à l’évolution des approches économiques s’y rapportant. L’étude proposée passe aussi par la recherche des caractéristiques communes aux biens et aux services afin d’établir une typologie des systèmes de production puis par l’analyse des modèles de gestion propres aux biens et au service afin de réutiliser les éléments congruents de chacun pour la proposition de modèles de gestion de chacun des types identifiés. Une analyse sectorielle de terrain nous permettra par la suite d’étudier la concordance des approches théoriques avec la réalité du terrain, afin de confirmer ou d’infirmer nos hypothèses de départ, ce qui nous aidera à mettre en place notre modèle conceptuel des services. Deux secteurs en particulier retiendront notre attention: la Santé et l'enseignement supérieur.
Abstract
Advisors/Committee Members: Vallespir, Bruno (thesis director), Lecompte-Alix, Thècle (thesis director).
Subjects/Keywords: Service; Servuction; Modélisation de service; Caractéristiques de service; Service; Servuction; Service modeling; Service characteristics
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Touzi, W. (2011). Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm. (Doctoral Dissertation). Université de Bordeaux I. Retrieved from http://www.theses.fr/2011BOR14382
Chicago Manual of Style (16th Edition):
Touzi, Wael. “Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm.” 2011. Doctoral Dissertation, Université de Bordeaux I. Accessed February 27, 2021.
http://www.theses.fr/2011BOR14382.
MLA Handbook (7th Edition):
Touzi, Wael. “Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm.” 2011. Web. 27 Feb 2021.
Vancouver:
Touzi W. Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm. [Internet] [Doctoral dissertation]. Université de Bordeaux I; 2011. [cited 2021 Feb 27].
Available from: http://www.theses.fr/2011BOR14382.
Council of Science Editors:
Touzi W. Conceptualisation et modélisation de la production de service : application aux domaines de la santé et de l’enseignement : Study of degradation and failure analysis of spatially single mode laser diodes emitting at 980nm. [Doctoral Dissertation]. Université de Bordeaux I; 2011. Available from: http://www.theses.fr/2011BOR14382

University of Zambia
4.
Michelo, Jericho.
Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
.
Degree: 2012, University of Zambia
URL: http://hdl.handle.net/123456789/1512
► Many other countries including Zambia, have been trying to improve the delivery of service to its citizens. In the year 1993, Zambia implemented the Public…
(more)
▼ Many other countries including Zambia, have been trying to improve the delivery of service to its citizens. In the year 1993, Zambia implemented the Public Service Reform Programme. This was not the first Zambia had tried to reform the Public Service. Zambia had instituted a number of reform programmes, with the latest being the Public Service Reform Programme (PSRP). The PSRP aimed at transforming the public service into an efficient and effective organ for delivery of services to the people of Zambia.The research aimed at evaluating the effectiveness and efficiency in performance of the Ministry of Education following implementation of the PSRP. Changes in performance were measured using both qualitative and quantitative methods of data collection.The findings of the study were that service delivery did not improve significantly because efficiency and effectiveness in performance of the Ministry of Education had not improved despite the restructuring programme. This is shown from the fact that the respondents still spent long time their problems were solved. It was clear form the responses that the still had to make return journeys to the office irrespective of where they were coming form.
As regards the policy of decentralisation, the school/college education boards that were introduced under it were not autonomous in their operations. They continued to receive administrative instructions form the offices above making it difficult for them to make decisions that could improve the operations of the schools/colleges.The study found that salary structures in the Ministry of Education were not adequate to motivate or retain staff.
Subjects/Keywords: Civil service;
Public Service Commissions
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Michelo, J. (2012). Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
. (Thesis). University of Zambia. Retrieved from http://hdl.handle.net/123456789/1512
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Michelo, Jericho. “Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
.” 2012. Thesis, University of Zambia. Accessed February 27, 2021.
http://hdl.handle.net/123456789/1512.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Michelo, Jericho. “Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
.” 2012. Web. 27 Feb 2021.
Vancouver:
Michelo J. Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
. [Internet] [Thesis]. University of Zambia; 2012. [cited 2021 Feb 27].
Available from: http://hdl.handle.net/123456789/1512.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Michelo J. Public service reform programme as a mechanism for improving the performance of the public service : A case study of the Ministry of Education of Zambia
. [Thesis]. University of Zambia; 2012. Available from: http://hdl.handle.net/123456789/1512
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
5.
Zhang, Tuo.
Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement.
Degree: Docteur es, Sciences de l'Ingénieur mention Réseaux et Technologies de l'Information, 2014, Paris 13
URL: http://www.theses.fr/2014PA132042
► De nos jours, l’ouverture à la concurrence stimule les fournisseurs de services à être de plus en plus compétitifs et à attirer de plus en…
(more)
▼ De nos jours, l’ouverture à la concurrence stimule les fournisseurs de services à être de plus en plus compétitifs et à attirer de plus en plus d’abonnés afin de faire face aux fortes pressions du marché. L’approche user-centric, qui consiste à fournir le plus rapidement possible des services adaptés aux besoins de l’usager, attire de plus en plus d’attention suite à l’émergence de l’environnement ubiquitaire. L’interopérabilité, aussi bien celle entre utilisateur et service que celle entre les services, est favorisée par l’adoption de SOA (architecture orientée service) comme modèle de développement, ainsi que les services Web qui combinent les avantages de ce modèle avec les langages et technologies développés pour Internet.Notamment, la composition dynamique de service Web est considérée comme un atout majeur, qui permet de répondre à des requêtes complexes en combinant les fonctionnalités de plusieurs services au sein d’une session personnalisée. Les services sont divers et variés et des services similaires pourraient être fournis depuis des plateformes hétérogènes. Dans un environnement ubiquitaire, les utilisateurs sont mobiles, cette mobilité se manifeste aussi bien à travers les réseaux empruntés que les terminaux utilisés. Ceci entraine une possible mobilité de services (aussi bien en termes de serveur effectif qu’en termes de services équivalents). C’est dans ce contexte dynamique et ubiquitaire, qui est celui choisi par le projet ANR/UBIS (dont cette thèse est partiellement issue), que nous avons mené nos recherches sur le thème particulier de la médiation de composition dynamique de services web. Plus précisément, nous proposons une approche de médiation qui consiste à recenser puis organiser de divers services concrets (aussi bien SOAP que RESTFul) pour constituer une panoplie des services abstraits d’une part, puis, à partir desquels, à offrir aux usagers les possibilités de réaliser des services personnalisés selon leur besoins (logique métier) par composition dynamiquement de ces services abstraits et de leur association avec le service concret le plus approprié. Nous avons considéré les trois types de composition de services (SOAP/SOAP, SOAP/RESTful, RESTful/RESTful) dans notre médiation. Selon le souhait de l’usager, cette composition (Mashup du coté de médiateur) peut lui être retournée et que l’usager peut invoquer de manière autonome, ou bien le médiateur peut assurer la réalisation du service composé et fournir seulement le résultat final à l’usager. Dans ce dernier cas, les différentes mobilités peuvent être prises en compte par le médiateur, qui s’appuie sur les mécanismes de la communauté virtuelle préconisés par le projet UBIS pour activer les services concrets les plus appropriés correspondant à un service
Nowadays, high market pressure stimulates service providers to be more competitive in order to attract more subscribers. The user-centric approach, which aims to provide adapted services to user’s needs, is attracting a great attention thanks to the emergence of ubiquitous environment.…
Advisors/Committee Members: Chen, Ken (thesis director).
Subjects/Keywords: Service web; Web service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Zhang, T. (2014). Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement. (Doctoral Dissertation). Paris 13. Retrieved from http://www.theses.fr/2014PA132042
Chicago Manual of Style (16th Edition):
Zhang, Tuo. “Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement.” 2014. Doctoral Dissertation, Paris 13. Accessed February 27, 2021.
http://www.theses.fr/2014PA132042.
MLA Handbook (7th Edition):
Zhang, Tuo. “Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement.” 2014. Web. 27 Feb 2021.
Vancouver:
Zhang T. Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement. [Internet] [Doctoral dissertation]. Paris 13; 2014. [cited 2021 Feb 27].
Available from: http://www.theses.fr/2014PA132042.
Council of Science Editors:
Zhang T. Vers une médiation de composition dynamique de Services Web dans des environnements ubiquitaires. : Towards a mediation of dynamic composition of web services in ubiquitous environnement. [Doctoral Dissertation]. Paris 13; 2014. Available from: http://www.theses.fr/2014PA132042

University of Ghana
6.
Sarfo, A.
Service Guarantees in the Ghanaian Courier Industry
.
Degree: 2018, University of Ghana
URL: http://ugspace.ug.edu.gh/handle/123456789/32239
► This study investigated how courier industries in Ghana apply service guarantees to their operations in serving customers. It explores what internal mechanisms (processes), couriers have…
(more)
▼ This study investigated how courier industries in Ghana apply service guarantees to their operations in serving customers. It explores what internal mechanisms (processes), couriers have in place as service guarantee policies when there is service failure. The fact that service is performed and consumed in real time is intangible and has the consistent dyadic interaction between its representatives and customers, gives rise to its failure prone nature. This study adopts the qualitative research approach. Face-to-face interview with top management from six couriers were used to gain first-hand information on the internal procedures and perceptions towards service guarantee. The data were audiotaped, transcribed and analysed using various themes drawn from the interview. Four constructs were used as a guide to carrying out the investigation. These are; types of guarantee, theory, enabler and organisational effect. The study reveals that courier industry staff in Ghana are not able to fully handle service guarantee. This comes as a result of lack of trusted employees. The inability of frontline staff to start and finish the process from the point of the customer complaints to the point of taken their claims cast further doubts on the effectiveness of service guarantees in the courier industries in Ghana. Again, the study reveals that couriers in Ghana do not have any scientific approach to track the effectiveness of their service guarantee efforts, thus, rely on the feedback from their customers. Additionally, they concentrate on operational failures and neglect time and personal failure, which are the source of most reported service failures. The averseness of customers to complaint suggest that couriers should be proactive in their approach and promptly respond when they receive complaints. To improve their service guarantee efforts and ensure customer satisfaction after a service failure, couriers should embark on automatically invoke guarantee strategy and ensure that they monitor and address complaints of customers.
Subjects/Keywords: Service Guarantees;
Service Guarantees
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Sarfo, A. (2018). Service Guarantees in the Ghanaian Courier Industry
. (Masters Thesis). University of Ghana. Retrieved from http://ugspace.ug.edu.gh/handle/123456789/32239
Chicago Manual of Style (16th Edition):
Sarfo, A. “Service Guarantees in the Ghanaian Courier Industry
.” 2018. Masters Thesis, University of Ghana. Accessed February 27, 2021.
http://ugspace.ug.edu.gh/handle/123456789/32239.
MLA Handbook (7th Edition):
Sarfo, A. “Service Guarantees in the Ghanaian Courier Industry
.” 2018. Web. 27 Feb 2021.
Vancouver:
Sarfo A. Service Guarantees in the Ghanaian Courier Industry
. [Internet] [Masters thesis]. University of Ghana; 2018. [cited 2021 Feb 27].
Available from: http://ugspace.ug.edu.gh/handle/123456789/32239.
Council of Science Editors:
Sarfo A. Service Guarantees in the Ghanaian Courier Industry
. [Masters Thesis]. University of Ghana; 2018. Available from: http://ugspace.ug.edu.gh/handle/123456789/32239
7.
ODUJOBI, Oladayo.
Service Quality Relevance in Nigeria : Evidence from Zain Mobile.
Degree: 2011, , School of Management
URL: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3851
► Customer satisfaction is an increasing challenge for telecommunication companies. In the last few years, the mobile telecom market has witnessed a substantial growth and…
(more)
▼ Customer satisfaction is an increasing challenge for telecommunication companies. In the last few years, the mobile telecom market has witnessed a substantial growth and rapid changes globally, as well as domestically in Nigeria. Customer satisfaction is a critical issue in the success of any business system. The purpose of this research is to evaluate “whether” and “how” ZAIN customers are satisfied or dissatisfied with the customer service provided at ZAIN outlets in Port Harcourt region with the help of service quality by the customers of the outlets. The research would be based mainly on quantitative method; i.e. questionnaire method using service quality and satisfaction attributes, along with literature review and personal interview results to develop the questionnaire. The Service Quality Gap which aims at measuring the customer satisfaction, by comparing their expectation and perception of service after experiencing the service, serves as the theoretical framework for the research. Moreover, SERVQUAL dimensions covering Reliability, Assurance, Empathy, Responsiveness and Tangibles are used in the further development of theory and modelling of the questionnaire for this research.
Subjects/Keywords: Customer Service; SERVQUAL; service Quality
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
ODUJOBI, O. (2011). Service Quality Relevance in Nigeria : Evidence from Zain Mobile. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3851
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
ODUJOBI, Oladayo. “Service Quality Relevance in Nigeria : Evidence from Zain Mobile.” 2011. Thesis, , School of Management. Accessed February 27, 2021.
http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3851.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
ODUJOBI, Oladayo. “Service Quality Relevance in Nigeria : Evidence from Zain Mobile.” 2011. Web. 27 Feb 2021.
Vancouver:
ODUJOBI O. Service Quality Relevance in Nigeria : Evidence from Zain Mobile. [Internet] [Thesis]. , School of Management; 2011. [cited 2021 Feb 27].
Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3851.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
ODUJOBI O. Service Quality Relevance in Nigeria : Evidence from Zain Mobile. [Thesis]. , School of Management; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3851
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
8.
Brown, Sarah.
Community Engagement: Impacts of community perceptions on community service participation.
Degree: 2011, University of Nevada – Reno
URL: http://hdl.handle.net/11714/3834
► This study will identify the attitudes of high school seniors regarding their community and participation in community service activities to determine what relationship exists between…
(more)
▼ This study will identify the attitudes of high school seniors regarding their community and participation in community
service activities to determine what relationship exists between community attitudes and motivation to engage in the community. The study will address this relationship within the context of functional theory relating to motivations behind
service involvement. The study was conducted at a suburban area high school in the western United States that currently incorporates a mandatory community
service requirement into the American Government curriculum. A survey was administered to all senior government students who consented to participation in the study after they had completed the mandatory community
service requirement for the year. The data results were then analyzed and compared to determine if student perceptions of their community impact or correlate to perceptions of community
service and desire to participate in community
service activities.
Advisors/Committee Members: Ferrara, Margaret M. (advisor), Rebori, Marlene (committee member), Cannon, John (committee member).
Subjects/Keywords: Community; Engagement; Service; Service Learning
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Brown, S. (2011). Community Engagement: Impacts of community perceptions on community service participation. (Thesis). University of Nevada – Reno. Retrieved from http://hdl.handle.net/11714/3834
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Brown, Sarah. “Community Engagement: Impacts of community perceptions on community service participation.” 2011. Thesis, University of Nevada – Reno. Accessed February 27, 2021.
http://hdl.handle.net/11714/3834.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Brown, Sarah. “Community Engagement: Impacts of community perceptions on community service participation.” 2011. Web. 27 Feb 2021.
Vancouver:
Brown S. Community Engagement: Impacts of community perceptions on community service participation. [Internet] [Thesis]. University of Nevada – Reno; 2011. [cited 2021 Feb 27].
Available from: http://hdl.handle.net/11714/3834.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Brown S. Community Engagement: Impacts of community perceptions on community service participation. [Thesis]. University of Nevada – Reno; 2011. Available from: http://hdl.handle.net/11714/3834
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Stellenbosch University
9.
Blanckenberg, Natasha.
The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy.
Degree: Interdisciplinary Health Sciences, 2015, Stellenbosch University
URL: http://hdl.handle.net/10019.1/97219
► Objectives: To describe the establishment of a colposcopy service in a district hospital in a rural sub-district and to assess its impact on the uptake…
(more)
▼ Objectives: To describe the establishment of a colposcopy
service in a district hospital in a rural sub-district and to assess its impact on the uptake of colposcopy.
Design: A retrospective double group cohort study using a laboratory database of cervical cytology results, clinical records and colposcopy clinic registers.
Setting: The Overstrand sub-district in the Western Cape: 80 000 people served by 7 clinics and a district hospital in Hermanus, 120 km from its referral hospitals in Cape Town and Worcester. A colposcopy
service was established at Hermanus Hospital in 2008.
Subjects: All women in the Overstrand sub-district who required colposcopy on the basis of cervical smears done in 2007 and 2009.
Outcome measures: The number of women booked for colposcopy at distant referral hospitals in 2007 and at the district hospital is 2009, the proportion of those women who attended colposcopy, the time from cervical smear to colposcopy, comparison between the two years.
Results: The uptake of colposcopy booked for distant referral hospitals was 67% in 2007. The uptake improved by 18% to 79% for the local district hospital colposcopy
service in 2009 (p=0.06). When analysed excluding patients from an area with no transport to the district hospital, the improvement was more marked at 22% (p=0.02). The delay from cervical smear to colposcopy improved significantly from 170 to 141 days (p=0.02).
Conclusion: The establishment of a colposcopy
service in a rural sub-district increased the uptake of colposcopy and decreased the delay from cervical smear to colposcopy. This district hospital colposcopy
service removed 202 booked patients in one year from the colposcopy load of its referral hospitals.
Advisors/Committee Members: Conradie, Hoffie, Oettle, Charl, University of Stellenbosch. Faculty of Health Sciences. Dept. of Interdisciplinary Health Sciences.
Subjects/Keywords: colposcopy service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Blanckenberg, N. (2015). The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy. (Thesis). Stellenbosch University. Retrieved from http://hdl.handle.net/10019.1/97219
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Blanckenberg, Natasha. “The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy.” 2015. Thesis, Stellenbosch University. Accessed February 27, 2021.
http://hdl.handle.net/10019.1/97219.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Blanckenberg, Natasha. “The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy.” 2015. Web. 27 Feb 2021.
Vancouver:
Blanckenberg N. The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy. [Internet] [Thesis]. Stellenbosch University; 2015. [cited 2021 Feb 27].
Available from: http://hdl.handle.net/10019.1/97219.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Blanckenberg N. The impact of the introduction of a colposcopy service in a rural sub-district on the uptake of colposcopy. [Thesis]. Stellenbosch University; 2015. Available from: http://hdl.handle.net/10019.1/97219
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Texas A&M University
10.
Migacz, Steven Joseph.
CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY.
Degree: PhD, Recreation, Park, and Tourism Sciences, 2018, Texas A&M University
URL: http://hdl.handle.net/1969.1/174002
► The purpose of this study was to gain a deeper understanding of the determinants and outcomes of service recovery and the utility of Rawls’ (1971)…
(more)
▼ The purpose of this study was to gain a deeper understanding of the determinants and outcomes of
service recovery and the utility of Rawls’ (1971) justice theory with respect to
service recovery in a hospitality context. Specifically, the study examined the dimensionality of the
service recovery construct proposed by Tax, Brown and Chandrashekaran (1998) and identified measures of
service recovery satisfaction from a multidimensional perspective. In addition, the study incorporated the variables of “trust” and “commitment” in an attempt to better understand the impact of
service recovery on the
service provider – customer relationship. Finally, this study examined how respondents who identify as culinary travelers differ from non-culinary travelers in the context of
service recovery.
In order to test the proposed research hypotheses, a quasi-experimental design was employed by having participants respond to a simulated
service recovery, following a hypothetical
service error. The 2 * 4 factorial between-
subject design consisted of two independent variables:
service error severity and the perception of justice (distributive justice, interactional justice and procedural justice). Participants were randomly selected to one of eight scenarios involving a hypothetical
service error and subsequent recovery experience, and recruited via Amazon’s Mechanical Turk (MTurk) crowdsourcing platform. Data collection was held from March 28th through February 2nd 2018.
The results revealed several key findings. First, it was found that respondents’ recovery satisfaction is highest (with the exception of a “baseline” recovery) when presented with a
service recovery that prioritizes the perception of distributive justice, and to a lesser extent, the perception of procedural justice. Second, results suggest that while the severity of a
service failure can influence the impact of justice on recovery satisfaction, the impact of severity was not found to be as critical as was previously suggested. Third, while recovery satisfaction was found to have a significant impact on overall satisfaction (with the firm), overall satisfaction was found to be a better predictor for post-recovery customer evaluations. Fourth, results indicated that one-time
service failures had significant and negative impacts on both trust and commitment. These results provide both theoretical and practical implications for restaurant practitioners in terms of differential
service recovery strategies based on practitioner objectives.
Advisors/Committee Members: Petrick, James F (advisor), Sell, Jane (committee member), Kyle, Gerard (committee member), Mattarita, David (committee member).
Subjects/Keywords: service recovery
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Migacz, S. J. (2018). CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY. (Doctoral Dissertation). Texas A&M University. Retrieved from http://hdl.handle.net/1969.1/174002
Chicago Manual of Style (16th Edition):
Migacz, Steven Joseph. “CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY.” 2018. Doctoral Dissertation, Texas A&M University. Accessed February 27, 2021.
http://hdl.handle.net/1969.1/174002.
MLA Handbook (7th Edition):
Migacz, Steven Joseph. “CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY.” 2018. Web. 27 Feb 2021.
Vancouver:
Migacz SJ. CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY. [Internet] [Doctoral dissertation]. Texas A&M University; 2018. [cited 2021 Feb 27].
Available from: http://hdl.handle.net/1969.1/174002.
Council of Science Editors:
Migacz SJ. CUSTOMER SERVICE RECOVERY IN HOSPTALITY: TOWARD AN UNDERSTANDING OF THE ROLE OF THE SERVICE PROVIDER UTILIZING RAWL’S JUSTICE THEORY. [Doctoral Dissertation]. Texas A&M University; 2018. Available from: http://hdl.handle.net/1969.1/174002

California State Polytechnic University – Pomona
11.
Sikand, Heena.
Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels.
Degree: MS, The Collins College of Hospitality Management, 2020, California State Polytechnic University – Pomona
URL: http://hdl.handle.net/10211.3/216765
► Millennials have a high spending power toward travel and therefore, the boutique budget hotel sector has been rapidly developing to attract this target market. However,…
(more)
▼ Millennials have a high spending power toward travel and therefore, the boutique budget hotel sector has been rapidly developing to attract this target market. However, there is not much information on what Millennials find important in
service quality at these hotels. Due to which it is pertinent for hoteliers to research and understand their behavior to cater to them accordingly. Therefore, this research investigates which
service quality attributes Millennials find the most important in boutique budget hotels.
This exploratory study reviews past literature and issuing questionnaire surveys for Millennials. This study explores the
service quality dimensions within boutique budget hotels and how the dimensions further influences customer satisfaction and customer loyalty. The results obtained from the exploratory factor analysis revealed five dimensions of
service quality, namely, hotel experience, staff experience, device experience, visual appeal perception and wireless connection. Multiple regression analysis was also applied and showed that these five dimensions had a statistically significant positive influence on customer satisfaction and customer loyalty.
Advisors/Committee Members: Singh, Neha (advisor), Yoon, Sungsik (committee member).
Subjects/Keywords: service quality
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Sikand, H. (2020). Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels. (Masters Thesis). California State Polytechnic University – Pomona. Retrieved from http://hdl.handle.net/10211.3/216765
Chicago Manual of Style (16th Edition):
Sikand, Heena. “Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels.” 2020. Masters Thesis, California State Polytechnic University – Pomona. Accessed February 27, 2021.
http://hdl.handle.net/10211.3/216765.
MLA Handbook (7th Edition):
Sikand, Heena. “Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels.” 2020. Web. 27 Feb 2021.
Vancouver:
Sikand H. Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels. [Internet] [Masters thesis]. California State Polytechnic University – Pomona; 2020. [cited 2021 Feb 27].
Available from: http://hdl.handle.net/10211.3/216765.
Council of Science Editors:
Sikand H. Exploring The Importance Of Service Quality Attributes For Millennials At Boutique Budget Hotels. [Masters Thesis]. California State Polytechnic University – Pomona; 2020. Available from: http://hdl.handle.net/10211.3/216765

Queensland University of Technology
12.
Yap, Zhi Wei (David).
Revisiting the conceptualization and measurement of service quality.
Degree: 2009, Queensland University of Technology
URL: https://eprints.qut.edu.au/28608/
► Since the 1980s, industries and researchers have sought to better understand the quality of services due to the rise in their importance (Brogowicz, Delene and…
(more)
▼ Since the 1980s, industries and researchers have sought to better understand the quality of services due to the rise in their importance (Brogowicz, Delene and Lyth 1990). More recent developments with online services, coupled with growing recognition of service quality (SQ) as a key contributor to national economies and as an increasingly important competitive differentiator, amplify the need to revisit our understanding of SQ and its measurement. Although ‘SQ’ can be broadly defined as “a global overarching judgment or attitude relating to the overall excellence or superiority of a service” (Parasuraman, Berry and Zeithaml 1988), the term has many interpretations. There has been considerable progress on how to measure SQ perceptions, but little consensus has been achieved on what should be measured. There is agreement that SQ is multi-dimensional, but little agreement as to the nature or content of these dimensions (Brady and Cronin 2001). For example, within the banking sector, there exist multiple SQ models, each consisting of varying dimensions. The existence of multiple conceptions and the lack of a unifying theory bring the credibility of existing conceptions into question, and beg the question of whether it is possible at some higher level to define SQ broadly such that it spans all service types and industries. This research aims to explore the viability of a universal conception of SQ, primarily through a careful re-visitation of the services and SQ literature. The study analyses the strengths and weaknesses of the highly regarded and widely used global SQ model (SERVQUAL) which reflects a single-level approach to SQ measurement. The SERVQUAL model states that customers evaluate SQ (of each service encounter) based on five dimensions namely reliability, assurance, tangibles, empathy and responsibility. SERVQUAL, however, failed to address what needs to be reliable, assured, tangible, empathetic and responsible. This research also addresses a more recent global SQ model from Brady and Cronin (2001); the B&C (2001) model, that has potential to be the successor of SERVQUAL in that it encompasses other global SQ models and addresses the ‘what’ questions that SERVQUAL didn’t. The B&C (2001) model conceives SQ as being multidimensional and multi-level; this hierarchical approach to SQ measurement better reflecting human perceptions. In-line with the initial intention of SERVQUAL, which was developed to be generalizable across industries and service types, this research aims to develop a conceptual understanding of SQ, via literature and reflection, that encompasses the content/nature of factors related to SQ; and addresses the benefits and weaknesses of various SQ measurement approaches (i.e. disconfirmation versus perceptions-only). Such understanding of SQ seeks to transcend industries and service types with the intention of extending our knowledge of SQ and assisting practitioners in understanding and evaluating SQ. The candidate’s research has been conducted within, and seeks to contribute to, the ‘IS-Impact’…
Subjects/Keywords: service quality
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Yap, Z. W. (. (2009). Revisiting the conceptualization and measurement of service quality. (Thesis). Queensland University of Technology. Retrieved from https://eprints.qut.edu.au/28608/
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Yap, Zhi Wei (David). “Revisiting the conceptualization and measurement of service quality.” 2009. Thesis, Queensland University of Technology. Accessed February 27, 2021.
https://eprints.qut.edu.au/28608/.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Yap, Zhi Wei (David). “Revisiting the conceptualization and measurement of service quality.” 2009. Web. 27 Feb 2021.
Vancouver:
Yap ZW(. Revisiting the conceptualization and measurement of service quality. [Internet] [Thesis]. Queensland University of Technology; 2009. [cited 2021 Feb 27].
Available from: https://eprints.qut.edu.au/28608/.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Yap ZW(. Revisiting the conceptualization and measurement of service quality. [Thesis]. Queensland University of Technology; 2009. Available from: https://eprints.qut.edu.au/28608/
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Florida State University
13.
Archuleta, Adrian J.
A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0232
;
► Hispanics are one of the fastest growing ethnic minority populations in the United States with Mexicans and Mexican Americans representing the largest portion of this…
(more)
▼ Hispanics are one of the fastest growing ethnic minority populations in the United States with Mexicans and Mexican Americans representing the largest portion of this population. Concerns about cultural competence thrust acculturation and acculturative stress into the discussion of unique cultural experiences that may affect the functioning of Mexican and Mexican American families. However, the differences in family role expectations and the social capital of family members have not been discussed despite their potential relationship to acculturative stress. Prior to examining bivariate and multivariate relationships regarding these variables, the English version of the Personal Social Capital Scale was validated. The 9-item Personal Social Capital Scale (α=.85) and bonding (α=.83) and bridging subscales (α=.85) demonstrated acceptable levels of reliability. This version of the Personal Social Capital Scale also demonstrated appropriate model fit after allowing several error terms to correlate producing the following fit indices: χ2/df=2.18 (χ2=50.1, df=23), RMSEA=.06, CFI=.98, IFI=.98, RFI=.94, TLI=.97, and NFI=.96. The construct validity of the scale produced mixed results. The Pearson's correlation coefficient (r=-.441, pr=.17, pr=.20, p The bivariate relationships tested did not reveal any significant findings, as acculturation was not a significantly significant predictor of parental (β=-.02, p=.71) or marital reward value (β=-.03, p=.61) or parental (β=-.04, p=.48) and marital commitment (β=-.05, p=.35). Additionally, acculturation was not a statistically significant predictor of social capital for either the linear (β=-.03, p=.61) or the curvilinear model (β=-.03, p=.61), and all bivariate tests indicated that acculturation accounted for a minute portion of variance for all dependent variables. The final part of this study tested several multivariate relationships to identify predictors of acculturative stress. Acculturation, family role expectations, and social capital were entered into a six-step hierarchical regression model to identify predictors of acculturative stress. The final step of the hierarchical regression model accounted for 16% (R2=.16). An alternative step of the final model entering bonding and bridging social capital as separate variables increased the amount of variance explained (R2=.20). In the alternative model, the demographic variables age (β=.13, p=.04), lower income status (β=.20, pp=.03) were statistically significant predictors of acculturative stress with all demographic variables accounting for approximately 8% of the variable's variances. Of the primary variables of interest, only marital commitment (β=.13, p=.06), bonding social capital (β=-.22, pp=.23) met criteria for entry into the model, but only bonding social capital was a statistically significant predictor of acculturative stress. The creation and entry of the interaction term between acculturation and marital reward value (β=.84, pp=.02; marital reward value β=-.64, p=.02), which became statistically significant…
Advisors/Committee Members: Martell Teasley (professor directing dissertation), Joseph Hellweg (university representative), Neil Abell (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Archuleta, A. J. (2010). A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-0232 ;
Chicago Manual of Style (16th Edition):
Archuleta, Adrian J. “A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-0232 ;.
MLA Handbook (7th Edition):
Archuleta, Adrian J. “A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent.” 2010. Web. 27 Feb 2021.
Vancouver:
Archuleta AJ. A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0232 ;.
Council of Science Editors:
Archuleta AJ. A Model of Acculturative Stress: Examining Acculturation, Social Capital, and Family Role Expectations Among People of Mexican Descent. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0232 ;

Florida State University
14.
Donnelly, Elizabeth Anne.
Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0705
;
► This study explored the phenomenon of occupationally related stress exposures and stress reactions in the emergency medical services. While the emergency services are nearly ubiquitous…
(more)
▼ This study explored the phenomenon of occupationally related stress exposures and stress reactions in the emergency medical services. While the emergency services are nearly ubiquitous in the United States, very little exploration has been done into the prevalence and sequelae of occupationally related stresses to which emergency medical technicians (EMTs) are exposed as part of their work. This study, based on the Stress Process Model (Pearlin, 1989) explored the impact of both chronic and critical incident stress. Chronic stressors are defined as persistent difficulties (e.g., insufficient salary, conflict with colleagues or supervisors). Critical incident stress relates primarily to the provision of patient care in emergencies and the emotional reactions caused by the exposure to gruesome or tragic circumstances. Posttraumatic stress symptomatology and alcohol use are identified as potential sequelae of exposure to occupational stress. Six hypotheses are presented to elucidate the relationship between the variables and to guide the research process. The overall aim of this study was to improve upon previous research efforts by exploring how different types of occupational stress may relate to different possible stress reactions. By gaining a detailed view into how different types of stress exposures may influence stress reactions in EMTs, more insight was gained into what factors may influence pathological outcomes. In order to assess the relationship between occupationally related stress exposures and stress reactions, this study used a combination of previously validated measures (PTSD, alcohol use) and stress measures adapted for this research effort. Following the tailored design method (Dillman, 2009), data were collected from a probability sample (N=1633) of nationally registered EMTs and paramedics utilizing an internet-based survey methodology. Data were examined using both bivariate and multivariate analytic approaches. The findings revealed that in this population, a lower rate of posttraumatic stress symptomatology in this sample than in previous research or in population-based samples. Rates of risky and hazardous alcohol use in this sample were comparable with previous research for the general population. Multivariate findings indicated that chronic stress, critical incident stress, and alcohol use contribute to posttraumatic stress symptomatology. Interactions between chronic stress and alcohol use as well as chronic stress and critical incident stress further improved the explanatory power of the model. Regression of alcohol use on the predictor variables illustrated a relationship between alcohol use and chronic stress as well as alcohol use and posttraumatic stress symptomatology. Critical incident stress did not retain a significant relationship with alcohol use when controlling for posttraumatic stress symptomatology. The findings advanced knowledge regarding the relationship between occupational stress exposure and stress reactions in EMTs in several ways. This study placed the phenomenon of…
Advisors/Committee Members: Jim Hinterlong (professor directing dissertation), R. Jay Turner (university representative), Nick Mazza (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Donnelly, E. A. (2010). Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-0705 ;
Chicago Manual of Style (16th Edition):
Donnelly, Elizabeth Anne. “Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-0705 ;.
MLA Handbook (7th Edition):
Donnelly, Elizabeth Anne. “Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services.” 2010. Web. 27 Feb 2021.
Vancouver:
Donnelly EA. Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0705 ;.
Council of Science Editors:
Donnelly EA. Occupationally Related Stress Exposures and Stress Reactions in the Emergency Medical
Services. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-0705 ;

Florida State University
15.
Stephens, Sara Groff.
Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students.
Degree: PhD, College of Social Work, 2016, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_2016SU_Stephens_fsu_0071E_13200
;
► Sexual violence is a major issue among students in college. In the past 20 years, researchers have made great strides contributing to the knowledge base…
(more)
▼ Sexual violence is a major issue among students in college. In the past 20 years, researchers have made great strides contributing to the knowledge base of sexual violence and have begun discussing the myriad of outcomes and associations seen in victims/survivors of sexual violence. The present study, guided by stress and coping theory (Lazarus & Folkman, 1984), adds to the growing body of research attempting to understand the scope of sexual violence in higher education by looking at sexual violence broadly and in a more nuanced way. Further, the present study examined the relationships among specific high-risk behaviors (heavy drinking, purging, suicide attempts, and deliberate self-injury) in a large, national sample of U.S. college men and women who have experienced different types of sexual violence (sexually touched without consent, attempted sexual penetration without consent, and sexual penetration without consent) in the last 12 months. Additionally, the study explored whether sexual violence has a differential impact on male and female college students. Further, acknowledging the history of rape in the U.S. as intertwined with the oppression of black individuals, this study explored the role of race in the associations between sexual violence and high-risk behaviors. A secondary analysis of National College Health Assessment data collected annually from 2011 to 2014, resulted in sample of 96,977 male and female college students. Four research questions (resulting in 32 hypotheses) were examined. A series of analyses (independent samples t-test, ANOVAs, and logistical regression) were conducted to test the hypotheses. The results suggested that students in this sample who reported experiencing broad sexual violence were more likely to engage in high-risk behaviors (i.e., heavy drinking, purging, attempted suicide, and deliberate self-injury) when compared to those who did not report experiencing sexual violence, supporting all related hypotheses. Further, as the degree of sexual violence increased, so did the odds of engaging in three of the four high-risk behaviors (purging, attempted suicide, and deliberate self-injury). The effect of gender was examined to determine whether men and women who experienced sexual violence had similar behavioral associations. It was hypothesized that being male would moderate the relationship between sexual violence and each high-risk behavior. These hypotheses were largely unsupported; however, there were a few instances where the more nuanced definition of sexual violence provided insight into male and female differences. Men who experienced sexual violence were more likely to engage in purging behaviors, and men who experienced severe sexual violence were more likely to engage in suicide attempts. Finally, the effect of race was examined to determine whether black individuals who experienced sexual violence were more likely to engage in high-risk behaviors than white individuals and other racial minorities. It was hypothesized that identifying as black would moderate the…
Advisors/Committee Members: Tomi Gomory (professor directing dissertation), Pamela K. Keel (university representative), Dina J. Wilke (committee member), Stephen J. Tripodi (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Stephens, S. G. (2016). Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_2016SU_Stephens_fsu_0071E_13200 ;
Chicago Manual of Style (16th Edition):
Stephens, Sara Groff. “Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students.” 2016. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_2016SU_Stephens_fsu_0071E_13200 ;.
MLA Handbook (7th Edition):
Stephens, Sara Groff. “Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students.” 2016. Web. 27 Feb 2021.
Vancouver:
Stephens SG. Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students. [Internet] [Doctoral dissertation]. Florida State University; 2016. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_2016SU_Stephens_fsu_0071E_13200 ;.
Council of Science Editors:
Stephens SG. Relationship of Sexual Violence and High-Risk Behaviors Among Male and Female U.S. College Students. [Doctoral Dissertation]. Florida State University; 2016. Available from: http://purl.flvc.org/fsu/fd/FSU_2016SU_Stephens_fsu_0071E_13200 ;

Florida State University
16.
Hartzog, Jessica Erin.
Beyond the Bedroom: The Effects of Virginity on Dating Relationships.
Degree: MS, Family and Child Sciences, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4221
;
► Framed in social exchange theory, the purpose of this study was to investigate differences in relationship factors between virgins and non-virgins who are currently in…
(more)
▼ Framed in social exchange theory, the purpose of this study was to investigate differences in relationship factors between virgins and non-virgins who are currently in romantic relationships. Data from 134 participants, 67 virgins matched with 67 non-virgins, were analyzed to determine differences in couple conflict level and management, communication, and relationship satisfaction. Results from a series of analyses of variance indicated that virgins and non-virgins differed only on 3 of 13 relationship constructs: psychological aggression, argumentativeness, and constructive communication. Specifically, non-virgins reported higher levels of psychological aggression and more arguments than did virgins, whereas virgins reported using more constructive communication than did non-virgins. In general, correlations between indicators of conflict and communication with relationship satisfaction were in the expected direction, with higher levels of communication and lower levels of conflict being associated with higher levels of relationship satisfaction. Testing the differences between correlations among conflict, communication, and satisfaction revealed four differences—a stronger correlation between physical assault and both relationship fulfillment and happiness, negativity and relationship contentment, and constructive communication and relationship contentment for the virgins compared with non-virgins. Limitations and implications are discussed, focusing on the need for continued research that explores the effect of virginity status on relationship factors.
A Thesis submitted to the Department of Family and Child Sciences in partial fulfillment of the requirements for the degree of Master of Science.
Spring Semester, 2010.
April 5, 2010.
Relationship Factors, Romantic Relationships, Sexual Abstinence, Virginity
Kay Pasley, Professor Directing Thesis; Ming Cui, Committee Member; Karen Randolph, Committee Member.
Advisors/Committee Members: Kay Pasley (professor directing thesis), Ming Cui (committee member), Karen Randolph (committee member).
Subjects/Keywords: Social service
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MLA ·
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CSE |
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APA (6th Edition):
Hartzog, J. E. (2010). Beyond the Bedroom: The Effects of Virginity on Dating Relationships. (Masters Thesis). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-4221 ;
Chicago Manual of Style (16th Edition):
Hartzog, Jessica Erin. “Beyond the Bedroom: The Effects of Virginity on Dating Relationships.” 2010. Masters Thesis, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-4221 ;.
MLA Handbook (7th Edition):
Hartzog, Jessica Erin. “Beyond the Bedroom: The Effects of Virginity on Dating Relationships.” 2010. Web. 27 Feb 2021.
Vancouver:
Hartzog JE. Beyond the Bedroom: The Effects of Virginity on Dating Relationships. [Internet] [Masters thesis]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4221 ;.
Council of Science Editors:
Hartzog JE. Beyond the Bedroom: The Effects of Virginity on Dating Relationships. [Masters Thesis]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4221 ;

Florida State University
17.
Benesh, Andrew S. (Andrew Scott).
Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare.
Degree: PhD, Family and Child Sciences, 2017, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_2017SP_Benesh_fsu_0071E_13717
;
► PROBLEM: Limited understanding of factors that lead to placement disruption and entry into higher levels of care has been a longstanding problem in child welfare…
(more)
▼ PROBLEM: Limited understanding of factors that lead to placement disruption and entry into higher levels of care has been a longstanding problem in child welfare research and practice. While prior research has successfully identified some variables that are associated with placement instability, these findings are limited by methodological shortcomings and limited evidence of predictive utility. METHOD: This study attempts to use child, caseworker, and caregiver factors to predict placement type and change in level of care over an 18 month period using random forest modeling. Data from the NSCAW I LTFC sample were used to train and evaluate predictive models. RESULTS: Models predicting placement type performed fairly, while models attempting to predict changes in level of care were unsuccessful. CONCLUSIONS: Future research should continue to consider nonlinear methods for evaluating child welfare outcomes. Consideration of a broader range of variables, localized data, and alternative measurement approaches are suggested.
A Dissertation submitted to the Department of Family and Child Sciences in partial fulfillment of the requirements for the degree of Doctor of Philosophy.
Spring Semester 2017.
March 23, 2017.
child welfare, placement outcomes, random forest, statistical learning
Ming Cui, Professor Directing Dissertation; Carter Hay, University Representative; Lenore McWey, Committee Member; Francis Fincham, Committee Member.
Advisors/Committee Members: Ming Cui (professor directing dissertation), Carter H. Hay (university representative), Lenore M. McWey (committee member), Frank D. Fincham (committee member).
Subjects/Keywords: Social service
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APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
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APA (6th Edition):
Benesh, A. S. (. S. (2017). Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_2017SP_Benesh_fsu_0071E_13717 ;
Chicago Manual of Style (16th Edition):
Benesh, Andrew S (Andrew Scott). “Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare.” 2017. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_2017SP_Benesh_fsu_0071E_13717 ;.
MLA Handbook (7th Edition):
Benesh, Andrew S (Andrew Scott). “Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare.” 2017. Web. 27 Feb 2021.
Vancouver:
Benesh AS(S. Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare. [Internet] [Doctoral dissertation]. Florida State University; 2017. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_2017SP_Benesh_fsu_0071E_13717 ;.
Council of Science Editors:
Benesh AS(S. Predicting Child Welfare Future Placements for Foster Youth: An Application of Statistical Learning to Child Welfare. [Doctoral Dissertation]. Florida State University; 2017. Available from: http://purl.flvc.org/fsu/fd/FSU_2017SP_Benesh_fsu_0071E_13717 ;

Florida State University
18.
Albright, David L.
Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011.
Degree: PhD, Social Work, 2012, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4688
;
► Purpose: The purpose of this exploratory study was to examine outpatient social work service utilization and associated costs among patients with combat-related polytrauma who received…
(more)
▼ Purpose: The purpose of this exploratory study was to examine outpatient social work
service utilization and associated costs among patients with combat-related polytrauma who received services at the James A. Haley Veterans' Hospital between 2007 and June 2011. Design and Methods: The research design is a retrospective cohort study using secondary data extracted from the Veterans Health Administration Medical SAS Outpatient and CPRS databases. The sampling strategy is purposive and nonrandom with a sample size of 265. Descriptive statistics and nnegative binomial regression modeling were used to address the research objectives. Results: Combat-related polytrauma patients had a total of 10,437 outpatient social work
service encounters between 2007 and June 2011. Patients received 91 different outpatient social work
service procedures for a total number of 8,564 outpatient social work
service procedures. Unlisted evaluation and management services accounted for 51% of the diagnoses. Patients receiving outpatient social work procedures were coded with 115 different diagnostic codes for a total number of 3,457 diagnostic codes. Unspecified psychosocial circumstances accounted for 48% of the coding. Social workers were the largest providers of outpatient social work
service procedures accounting for a total of 10,031 procedures. The total associated costs were $3,830,379. The rate of social work
service encounters for females was 77% less as compared to men (IRR=.23), when controlling for age, ethnicity, marital status, mechanism of injury, and race. Married patients had a 48% lower rate of social work
service encounters than single patients (IRR=.52), when controlling for age, ethnicity, gender, mechanism of injury, and race. Asian patients had a 37% lower rate of social work
service encounters than white patients (IRR=.63), when controlling for age, ethnicity, gender, marital status, and mechanism of injury. American Indian patients had an 87% lower rate of social work encounters than white patients (IRR=.13), when controlling for age, ethnicity, gender, marital status, and mechanism of injury. Conclusions: Results suggest that there are disparities in the utilization of outpatient social work services at the James A. Haley Hospital between 2007 and June 2011. Healthcare providers and policy makers should be aware that female, married, Asian, and American Indian veterans with combat-related polytrauma are less likely to use outpatient social work services. Additionally, there are inconsistencies between the services provided by the Polytrauma Rehabilitation Center social work case managers and the way these services are coded. The highest frequencies for procedural and diagnostic coding are "unspecified". The provision of social work services need to be studied in order to maximize efficiency, cost-effectiveness, and the quality of care being provided to combat-related polytrauma veterans. Finally, results suggest the research studying the role of social work case management in the continuum of care is limited. Current…
Advisors/Committee Members: Bruce A. Thyer (professor directing dissertation), Betsy J. Becker (university representative), Stephen J. Tripodi (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Albright, D. L. (2012). Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-4688 ;
Chicago Manual of Style (16th Edition):
Albright, David L. “Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011.” 2012. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-4688 ;.
MLA Handbook (7th Edition):
Albright, David L. “Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011.” 2012. Web. 27 Feb 2021.
Vancouver:
Albright DL. Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011. [Internet] [Doctoral dissertation]. Florida State University; 2012. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4688 ;.
Council of Science Editors:
Albright DL. Utilization and Costs of Outpatient Social Work Services Among Patients with Combat-Related Polytrauma at the James A. Haley Hospital Between 2007 and June
2011. [Doctoral Dissertation]. Florida State University; 2012. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-4688 ;

Florida State University
19.
Thomas, Jill Gromer.
Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators.
Degree: PhD, College of Social Work, 2015, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9468
;
► People receiving residential mental health treatment are legally entitled to exercise their rights and freedoms to the extent that is safe and that does not…
(more)
▼ People receiving residential mental health treatment are legally entitled to exercise their rights and freedoms to the extent that is safe and that does not interfere with recovery (Americans with Disabilities Act, 1990; Ford, Rosenberg, Holsten, & Boudreaux, 2003). Despite this, sexual activity in residential treatment settings is often prohibited through both formal and informal means (Buckley, Hogan, Svendsen, & Gintoli, 2013; Wright, McCabe, & Kooreman, 2012). One barrier to lessening restrictions on the sexual liberties of residential clients is the lack of guidelines for determining the capacity to consent to sexual activity (Buckley & Wiechers, 1999; Parker & Abramson, 1995). Providing guidelines for assessing the capacity to consent could provide opportunities for some clients to engage in dignified sexual expression and could help practitioners to identify others who may not be capable of making safe sexual decisions. In a preliminary step toward the creation of such guidelines, this qualitative study explores how administrators, staff, and former clients of residential facilities define and conceptualize the capacity to consent to sex. These stakeholder-endorsed definitions might later serve as frameworks from which guidelines and methods of assessment could be developed. This study also explores factors identified by administrators, workers, and former clients of residential facilities as impacting the capacity to consent, as they define it. This is another important preliminary step toward creating best practices for determining the capacity for sexual consent among clients of residential mental health programs. Nonprobability sampling was used to recruit 15 participants, 5 from each stakeholder group: administrators, staff people, and former clients. An in-person, semi-structured interview with each participant was conducted. Interviews averaged 69 minutes and elicited information about how participants define and conceptualize the capacity to consent to sexual activity as well as the factors perceived to enhance or reduce that capacity. Analysis of interview data used a hierarchical coding process based on Strauss and Corbin's (1990) constant comparative method and Scott's (2004) conditional relationship guide. To enhance the rigor of analysis, a variety of reflexive writing practices were used, and researcher analysis was shared with participants, who were invited to provide statements about where the analysis diverged from their opinions and experiences. The common themes observed in participant definitions of capacity for sexual consent were that capacity for consent includes the ability to give and receive communication about consent, that capacity for consent includes an understanding of contextual information about the sexual encounter, and that capacity for consent includes an understanding of one's own internal desires. Factors identified by stakeholders as affecting residential clients' capacity for sexual consent were intelligence or sexual knowledge, intoxication, confusion, delusions,…
Advisors/Committee Members: Tomi Gomory (professor directing dissertation), Amy M. Burdette (university representative), Jean C. Munn (committee member), LaTonya M. Noël (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Thomas, J. G. (2015). Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-9468 ;
Chicago Manual of Style (16th Edition):
Thomas, Jill Gromer. “Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators.” 2015. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-9468 ;.
MLA Handbook (7th Edition):
Thomas, Jill Gromer. “Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators.” 2015. Web. 27 Feb 2021.
Vancouver:
Thomas JG. Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators. [Internet] [Doctoral dissertation]. Florida State University; 2015. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9468 ;.
Council of Science Editors:
Thomas JG. Capacity to Consent to Sexual Activity Among Residents of Long-Term Mental Health Treatment Programs: Perspectives of Clients, Staff, and Administrators. [Doctoral Dissertation]. Florida State University; 2015. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9468 ;

Florida State University
20.
O’Dare, Kellie.
Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert.
Degree: PhD, Social Work, 2011, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2466
;
► Obesity and associated chronic conditions are endemic among the American population with rates disproportionately high among ethnic minorities and the economically disadvantaged. If current trends…
(more)
▼ Obesity and associated chronic conditions are endemic among the American population with rates disproportionately high among ethnic minorities and the economically disadvantaged. If current trends continue, every adult in the United States will be considered obese by the year 2030. Not only do overweight and obesity pose significant physical health risks, persons of overweight and obese status often encounter forms of bias, including stigma and appearance discrimination and are
subject to negative myths and stereotyping. The causes of obesity are complex, and include biological, behavioral, and environmental factors. Historically, cultural and social mores have considered overweight and obese individuals the victims of faulty decision-making, impulsive behaviors, or flawed psychosocial development. However, obesogenic environments, or the physical settings that promote population-level obesity by encouraging increased food intake of non-healthful foods and physical inactivity are ubiquitous in the United States. The pervasive nature of obesogenic environments in the U.S. is evidenced by the fact that nearly seven out of every ten Americans are overweight. In fact, for most people, it is difficult NOT to become overweight. Minority, poor, and otherwise under-resourced communities share a disproportionate burden of obesogenic environments, including the phenomenon of food desserts, or areas with severely limited proximal or financial access to healthy foods. For example, fast-food restaurants tend to be more heavily concentrated in lower-income and minority neighborhoods than in high-income and predominantly White neighborhoods, and the availability of supermarkets in predominantly Black and Hispanic neighborhoods is lower than in predominantly White neighborhoods. This research study examines environmental sprawl, one facet related to obesogenic environments. Sprawl is a comprehensive measure of an area's accessibility and has been shown to have significant associations with overweight and obesity. The purpose of this research study is to examine the effects of sprawl and energy intake on BMI while assessing the impact of demographic factors. The methods included traditional measures of association and correlation to describe the relationship between sprawl and BMI, as well linear regression methods to estimate the hypothesized predictive effect of sprawl score on BMI score and fruit and vegetable consumption. The sample consisted of adults living in the US who participated in the Behavioral Risk Factor Surveillance System survey and also resided in areas for which sprawl scores were calculated (n= 122,265). A total of 63% of respondents in the sample were overweight or obese, consistent with the current U.S. trends indicating a shift in the population weight distribution towards higher weight categories. Significant differences in BMI scores were noted based on education level, race, income, marital status, and sex, with minorities, and those with lower education and income levels having higher BMI scores and…
Advisors/Committee Members: Melissa Radey (professor directing dissertation), LaTonya Noel (professor co-directing dissertation), Lisa Jordan (university representative).
Subjects/Keywords: Social service
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APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
O’Dare, K. (2011). Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2466 ;
Chicago Manual of Style (16th Edition):
O’Dare, Kellie. “Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert.” 2011. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-2466 ;.
MLA Handbook (7th Edition):
O’Dare, Kellie. “Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert.” 2011. Web. 27 Feb 2021.
Vancouver:
O’Dare K. Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert. [Internet] [Doctoral dissertation]. Florida State University; 2011. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2466 ;.
Council of Science Editors:
O’Dare K. Environmental Sprawl and Weight Status: The Paradox of Obesity in the Food Desert. [Doctoral Dissertation]. Florida State University; 2011. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2466 ;

Florida State University
21.
Mennicke, Annelise Mae Shearer.
Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics.
Degree: PhD, College of Social Work, 2015, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9404
;
► Intimate partner violence (IPV) is estimated to affect over 1.3 million women a year and costs society more than 5.8 billion annually (Centers for Disease…
(more)
▼ Intimate partner violence (IPV) is estimated to affect over 1.3 million women a year and costs society more than 5.8 billion annually (Centers for Disease Control and Prevention, 2003). Extensive evidence indicates that men and women perpetrate IPV at similar rates (Fiebert, 2010) and a large portion of IPV involves perpetration by both partners in a couple unit (Kessler, Molnar, Feurer, & Appelbaum, 2001). These findings have created a contentious debate among researchers about the nature of IPV and utility of gender in understanding its dynamics. Family conflict theorists contend that IPV is used as an outgrowth of conflict and that societal and family characteristics explain the high rates of IPV perpetration for men and women (Fiebert & Gonzalez, 1997, Straus, 2010). Meanwhile, feminist theorists focus on the role that control plays in understanding violence and how control intersects with gender to create a culture of terror (Stark, 2007) and contend that methodological issues account for the high prevalence of gender symmetry (Kelly & Johnson, 2008). A typology of IPV, which assumes that violence is not used in intimate relationships for one static reason, asserts that there are different categories of IPV that occur within intimate partner relationships and failure to specify the category of IPV being explored has led to confusing and uninterpretable empirical findings regarding the rates of IPV and gender (Kelly & Johnson, 2008). The purpose of this research was to bridge these theories by advancing the typology of IPV perspective using a gender and racially robust sample and identifying the correlates and consequences of each category. Intimate partner violence (IPV) is estimated to affect over 1.3 million women a year and costs society more than 5.8 billion annually (Centers for Disease Control and Prevention, 2003). Extensive evidence indicates that men and women perpetrate IPV at similar rates (Fiebert, 2010) and a large portion of IPV involves perpetration by both partners in a couple (Kessler, Molnar, Feurer, & Appelbaum, 2001). These findings have created a contentious debate among researchers about the nature of IPV and utility of gender in understanding its dynamics. Family conflict theorists contend that IPV is used as an outgrowth of conflict and that societal and family characteristics explain the high rates of IPV perpetration for men and women (Fiebert & Gonzalez, 1997; Straus, 2010). Meanwhile, feminist theorists focus on how control intersects with gender to create a culture of terror (Stark, 2007) and contend that methodological issues account for the high prevalence of gender symmetry (Kelly & Johnson, 2008). A typology of IPV, which assumes that violence is not used in intimate relationships for one static reason, asserts that there are different categories of IPV that occur within intimate partner relationships and failure to specify the category of IPV being explored has led to confusing and uninterpretable empirical findings regarding the rates of IPV and gender (Kelly & Johnson,…
Advisors/Committee Members: Dina J. Wilke (professor directing dissertation), Joyce L. Carbonell (university representative), Melissa Radey (committee member), Stephen J. Tripodi (committee member), Philip J. Osteen (committee member).
Subjects/Keywords: Social service
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APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Mennicke, A. M. S. (2015). Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-9404 ;
Chicago Manual of Style (16th Edition):
Mennicke, Annelise Mae Shearer. “Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics.” 2015. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-9404 ;.
MLA Handbook (7th Edition):
Mennicke, Annelise Mae Shearer. “Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics.” 2015. Web. 27 Feb 2021.
Vancouver:
Mennicke AMS. Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics. [Internet] [Doctoral dissertation]. Florida State University; 2015. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9404 ;.
Council of Science Editors:
Mennicke AMS. Toward a New Understanding of Intimate Partner Violence: Exploring Typology-, Gender-, and Racially-Inclusive Dynamics. [Doctoral Dissertation]. Florida State University; 2015. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-9404 ;

Florida State University
22.
Thompson, Machelle D. Madsen.
Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1398
;
► The Trauma Resilience Scale for Children (TRS-C) was created to be a developmentally appropriate, psychometrically valid, reliable and unbiased measure of the major protective factors…
(more)
▼ The Trauma Resilience Scale for Children (TRS-C) was created to be a developmentally appropriate, psychometrically valid, reliable and unbiased measure of the major protective factors associated with children's resilience following violence. Extending pilot work with adults, this scale assesses children's perceived presence of ten protective factors following child maltreatment including: physical abuse, sexual abuse, witnessing or experiencing intimate partner violence, and/or witnessing or experiencing a serious threat or injury to life. Empirical and theoretical literature guided subscale and item formulation. Mixed methods design was used for content validation and item refinement with adult trauma experts (n=9) and children in the foster care system (n=9). Refined items were subsequently tested on a larger sample within school and clinical settings (n =208) for scale reliability, validity, factor structure, and differences across demographic characteristics. The scale demonstrated psychometric properties that support its use with children in varied circumstances. The limitations and implications of the scale are discussed, including application within clinical and research settings.
A Dissertation submitted to the College of Social Work in partial fulfillment of the requirements for the degree of Doctor
of Philosophy.
Fall Semester, 2010.
October 20, 2010.
Positive Adaptation, Protective Factors, Child Maltreatment, Child Abuse, Violence, Scale, Measure, Psychometrics, Children, Resiliency, Resilience, Trauma, Qualitative, Quantitative, Ecological
J. Neil Abell, Professor Directing Dissertation; Eric Stewart, University Representative; C. Aaron McNeece, Committee Member.
Advisors/Committee Members: J. Neil Abell (professor directing dissertation), Eric Stewart (university representative), C. Aaron McNeece (committee member).
Subjects/Keywords: Social service
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APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Thompson, M. D. M. (2010). Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-1398 ;
Chicago Manual of Style (16th Edition):
Thompson, Machelle D Madsen. “Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-1398 ;.
MLA Handbook (7th Edition):
Thompson, Machelle D Madsen. “Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence.” 2010. Web. 27 Feb 2021.
Vancouver:
Thompson MDM. Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1398 ;.
Council of Science Editors:
Thompson MDM. Trauma Resilience Scale for Children: Validation of Protective Factors Associated with Positive Adaptation Following Violence. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1398 ;

Florida State University
23.
Whitaker, M. Pippin (Mandy Pippin).
Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1107
;
► This study offers a useful step toward conceptualizing and understanding control-motivated IPV as a device to control partners within specific motivating and facilitating contexts. The…
(more)
▼ This study offers a useful step toward conceptualizing and understanding control-motivated IPV as a device to control partners within specific motivating and facilitating contexts. The research literature suggests that desire for control increases perpetration of intimate partner violence (IPV) against women, that attitudes supporting male dominance and backlash are associated with IPV against women, and that women's status in communities is associated with men's IPV perpetration risk. Recent literature argues that the interpersonal context of coercive control from the victim's perspective is central to understanding IPV. Yet, there are substantial gaps in the literature on how the contextual status of women facilitates IPV and how context might relate to men's attitudes and desire for control. The literature lacks theory to explain how women's contexts influence men to seek control over women and how differences in women's contexts might influence IPV perpetration. To explore these gaps in the knowledge base, this study examines the utility of a multidimensional conceptualization of the macro context of women's controllability in explaining IPV perpetration against women. This study examines how the macro context of women's controllability influences men's control-seeking; the mediating effect of men's attitudes of male dominance and backlash on the relationship between macro context of women's controllability and men's control-seeking; and the effect of macro context of women's controllability on the relationship between men's control-seeking and men's IPV perpetration. Multi-level analyses were conducted linking existing data about the macro context women's controllability in counties to data from 2,920 male undergraduate college students from a state-funded University in Florida. The college student data includes information on psychological and physical IPV perpetration, control-seeking and IPV attributions, and attitudes about male dominance and backlash. Results indicate that control-seeking mediates the relationship between the macro context of women's controllability and IPV. In addition, macro contexts of women's controllability influence men's control-seeking over and above the effects of attitudes supporting male dominance or backlash. Men from counties where women overall had greater controllability were on average more control-seeking. When women had greater power in counties, men were less likely to perpetrate psychological abuse, after taking into account control-seeking. Men with higher levels of control-seeking who were from counties where women shared greater power and independence tended to be less likely to perpetrate physical IPV. The results are promising and underscore the need for further research into macro contextual influences with additional individual level data collected as well as more refined community context delineations. The results are also hopeful for IPV prevention science, especially for community level prevention efforts
A Dissertation submitted to the College of Social…
Advisors/Committee Members: Dina J. Wilke (professor directing dissertation), Patricia Yancey Martin (university representative), James E. Hinterlong (committee member).
Subjects/Keywords: Social service
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APA (6th Edition):
Whitaker, M. P. (. P. (2010). Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-1107 ;
Chicago Manual of Style (16th Edition):
Whitaker, M Pippin (Mandy Pippin). “Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-1107 ;.
MLA Handbook (7th Edition):
Whitaker, M Pippin (Mandy Pippin). “Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?.” 2010. Web. 27 Feb 2021.
Vancouver:
Whitaker MP(P. Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1107 ;.
Council of Science Editors:
Whitaker MP(P. Do Macro Contexts of Women's Controllability Perpetuate Men's Control-Seeking and Facilitate Intimate Partner Violence?. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1107 ;

Florida State University
24.
Meyer, Andrea SeLaine.
Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System.
Degree: PhD, Family and Child Sciences, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2455
;
► Based on the family resilience framework, the current study used a longitudinal design to investigate the relationship between youth (depression and trauma) and parent (parental…
(more)
▼ Based on the family resilience framework, the current study used a longitudinal design to investigate the relationship between youth (depression and trauma) and parent (parental monitoring and parental substance dependence) risk factors and protective factors (caregiver relatedness) for substance use among adolescents involved with the child welfare system that remain living with a biological parent. Overall the hypothesized effects were not significant for youth and parent risk factors. The moderator and interaction effects also failed to support the hypotheses of the study. Two control variables, age and initial levels of substance use, emerged as consistent predictors of future adolescent substance use. Parental monitoring approached significance in both path models suggesting that more parental monitoring among at risk adolescents can reduce future substance use. Post hoc cross-sectional analysis supported the relationship between depression, parental monitoring, and caregiver relatedness with current substance use of at risk adolescents. Based on these results, clinical recommendations include increased training on assessment and early identification of risks for adolescent substance use among child welfare caseworkers and clinicians. Future research should focus on longitudinal analyses using an at risk sample. Finally, significant correlations which were not addressed in the original research questions and hypotheses of the study should be explored.
A Dissertation submitted to the Department of Family and Child Sciences in partial fulfillment of the requirements for the
degree of Doctor of Philosophy.
Spring Semester, 2010.
March 30, 2010.
Adolescent, Substance Use, Child Welfare System
Ann K. Mullis, Professor Directing Dissertation; Ming Cui, Committee Member; Lenore M. McWey, Committee Member.
Advisors/Committee Members: Ann K. Mullis (professor directing dissertation), Ming Cui (committee member), Lenore M. McWey (committee member).
Subjects/Keywords: Social service
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MLA ·
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Export
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APA (6th Edition):
Meyer, A. S. (2010). Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2455 ;
Chicago Manual of Style (16th Edition):
Meyer, Andrea SeLaine. “Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-2455 ;.
MLA Handbook (7th Edition):
Meyer, Andrea SeLaine. “Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System.” 2010. Web. 27 Feb 2021.
Vancouver:
Meyer AS. Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2455 ;.
Council of Science Editors:
Meyer AS. Risk and Protective Factors for Substance Use Among Adolescents Involved with the Child Welfare System. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2455 ;

Florida State University
25.
Cuencas, Jazmin.
Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play.
Degree: MS, Family and Child Sciences, 2011, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2958
;
► The decline of outdoor play in children's lives continues to demand investigation with an explicit goal to reveal and understand the child voice. This study…
(more)
▼ The decline of outdoor play in children's lives continues to demand investigation with an explicit goal to reveal and understand the child voice. This study aimed to explore children's engagement in outdoor activity as influenced by the perceptions of outdoor activity of parents and teachers. Children were expected to display similar engagement levels as their parent or teacher. Interviews conducted with six children and six adults revealed that outdoor play is held in high regard. However, observational results discovered that children spent 90% of their time indoors due to teacher perception of weather. The predicted levels of engagement, of each parent and their child, revealed evidence to support parental influence on children's engagement during outdoor play. However, the study revealed that children's outdoor play and potential engagement was influenced by the teacher involved in the study and her perceptions of outdoor play.
A Thesis submitted to the Department of Family and Child Sciences in partial fulfillment of the requirements for the degree
of Master of Science.
Spring Semester, 2011.
March 21, 2011.
Bronfenbrenner, Early Childhood Education, Early Child Development, Outdoor Play, Child Perception, Parent Perception, Obesity, Engagement, Physical Activity
Christine Readdick, Professor Directing Thesis; Ann Mullis, Committee Member; Juliann Woods, Committee Member.
Advisors/Committee Members: Christine Readdick (professor directing thesis), Ann Mullis (committee member), Juliann Woods (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Cuencas, J. (2011). Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play. (Masters Thesis). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2958 ;
Chicago Manual of Style (16th Edition):
Cuencas, Jazmin. “Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play.” 2011. Masters Thesis, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-2958 ;.
MLA Handbook (7th Edition):
Cuencas, Jazmin. “Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play.” 2011. Web. 27 Feb 2021.
Vancouver:
Cuencas J. Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play. [Internet] [Masters thesis]. Florida State University; 2011. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2958 ;.
Council of Science Editors:
Cuencas J. Another Day without Play: A Qualitative Study Exploring Perceptions of Outdoor Play. [Masters Thesis]. Florida State University; 2011. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2958 ;

Florida State University
26.
Spaulding-Givens, Jennifer.
Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes.
Degree: PhD, Social Work, 2011, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1615
;
► Florida Self-Directed Care (FloridaSDC) is a state-funded mental health services program for adults diagnosed with a severe and persistent mental illness (SPMI), who rely upon…
(more)
▼ Florida Self-Directed Care (FloridaSDC) is a state-funded mental health services program for adults diagnosed with a severe and persistent mental illness (SPMI), who rely upon public assistance to access mental health services. Self-directed care (SDC) is a relatively new approach to
service delivery in the mental health arena. Modeled after the Cash and Counseling program for individuals with disabilities, SDC differs from traditional community-based mental health services in its "money follows the person" approach. Individuals enrolled in SDC programs control the public dollars allotted for their care, making decisions regarding the types of services and
service providers they feel will best assist them in achieving their self-identified recovery goals. Research regarding SDC is limited, particularly with respect to participants and their goals for program success. FloridaSDC presents a unique research opportunity in that it is currently the largest and most established SDC program in the United States. The purpose of this exploratory study is to provide a more holistic, in-depth understanding of FloridaSDC participants than is currently available in the existing literature. This study examines participants' demographic characteristics and mental health, physical health, and substance use histories, as well as their recovery goals,
service choices, and outcomes, including goal achievement. Quantitative and qualitative data were collected from the clinical and fiscal records of a purposive sample (n=80) of the FloridaSDC participants (N=264) served during the 2009-2010 fiscal year and still enrolled in the program at the time of this study. The majority of study participants were female (n=49, 61.3%), white (n=61, 76.3%), divorced (n=37, 46.3%) or single (n=34, 42.5%), living alone (n=42, 52.5%), and diagnosed with a mood disorder (n=54, 67.5%). Participants ranged in age from 29 to 70, with a mean age of 51.4 years (SD=9.07). With respect to educational level, 26 (32.5%) participants held a high school diploma, and 21 (26.3%) completed some college. The majority of participants (n=67, 83.8%) reported having an employment history, although 48 (60.0%) were disabled (as opposed to being employed) during the study period. Study participants' had a mean annual family income of 10, 260 (SD=4,842). A total of 64 (80%) individuals received psychiatric disability income. Key findings suggest that poverty is a major barrier to recovery for FloridaSDC participants, who spent the bulk of their allotted budgets on goods and services to meet their basic needs and maintain independent living. This study also identified an inverse relationship between the severity of participants' symptomology and functioning and their total expenditures, suggesting that those who are the most troubled may be the least likely to make use of FloridaSDC funds to access desired services. Finally, the highly personalized nature of participants' self-reported recovery goals and the degree of consistency between participants'
service expenditures and…
Advisors/Committee Members: Tomi Gomory (professor directing dissertation), Ann Mullis (university representative), Nicholas F. Mazza (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Spaulding-Givens, J. (2011). Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-1615 ;
Chicago Manual of Style (16th Edition):
Spaulding-Givens, Jennifer. “Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes.” 2011. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-1615 ;.
MLA Handbook (7th Edition):
Spaulding-Givens, Jennifer. “Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes.” 2011. Web. 27 Feb 2021.
Vancouver:
Spaulding-Givens J. Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes. [Internet] [Doctoral dissertation]. Florida State University; 2011. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1615 ;.
Council of Science Editors:
Spaulding-Givens J. Florida Self-Directed Care: An Exploratory Study of Participants' Characteristics, Goals, Service Utilization, and Outcomes. [Doctoral Dissertation]. Florida State University; 2011. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-1615 ;

Florida State University
27.
Anson, Joseph D.
Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes.
Degree: PhD, Social Work, 2013, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-8524
;
► Haslam's (2003) folk psychiatry model asserts that laypersons use three modes of thought (explanatory modes) in explaining the behavior of individuals identified as having mental…
(more)
▼ Haslam's (2003) folk psychiatry model asserts that laypersons use three modes of thought (explanatory modes) in explaining the behavior of individuals identified as having mental illness: moralizing, which attributes a reason (motive) - and therefore personal responsibility - for behavior; medicalizing, which attributes behavior to a biological essence outside of the individual's control; and psychologizing, which attributes a reason (motive) for behavior but also offers a cause for the reason itself, thus attenuating personal responsibility. The present research hypothesizes that 1) laypersons (mental health nonprofessionals) will have more stigmatizing reactions to a vignette protagonist who exhibits behavior characteristic of the DSM-IV-TR diagnosis Schizophrenia, compared to a protagonist who exhibits no such behavior; 2) the effect of including in the vignette information on the protagonist's adverse childhood experiences will be moderated such that it has a more stigma-reducing effect in the presence of schizophrenia symptoms that in its absence, and 3) this moderation will in turn be mediated by increases in psychologizing and decreases in medicalizing and moralizing. The design is a 2 x 2 between-participants factorial experiment with symptomatic content (schizophrenia symptoms vs. no symptoms) and childhood experiences (adverse vs. benign) as independent variables. The stigma outcome variables are likability (Scale of General Likability; Anson, in preparation) and perceptions of dangerousness (Attribution Questionnaire (AQ), Fear/Dangerousness Subscale; Brown, 2008). The explanatory modes are measured by the Medicalizing-Moralizing-Psychologizing Coding System (MMPCS), which is introduced in the present study. Results show that schizophrenia symptoms increased perceptions of dangerousness and medicalizing, and reduced moralizing. Adverse childhood experiences increased perceptions of dangerousness and psychologizing, and reduced medicalizing. The predicted moderation effect did not reach significance. The predicted mediation effects were not observed. Findings suggest that efforts to reduce mental illness stigma by providing information about adverse childhood experiences may have the ironic effect of increasing fear and perceptions of dangerousness. Additional implications are discussed and a program of future research is proposed.
A Dissertation submitted to the College of Social Work in partial fulfillment of the requirements for the degree of Doctor
of Philosophy.
Spring Semester, 2013.
November 20, 2012.
Adverse Childhood Experiences, Folk Psychiatry, Medicalizing, Mental Illness Stigma, Moralizing, Psychologizing
Tomi Gomory, Professor Directing Dissertation; E. Ashby Plant, University Representative; Neil Abell, Committee Member.
Advisors/Committee Members: Tomi Gomory (professor directing dissertation), E. Ashby Plant (university representative), Neil Abell (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Anson, J. D. (2013). Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-8524 ;
Chicago Manual of Style (16th Edition):
Anson, Joseph D. “Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes.” 2013. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-8524 ;.
MLA Handbook (7th Edition):
Anson, Joseph D. “Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes.” 2013. Web. 27 Feb 2021.
Vancouver:
Anson JD. Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes. [Internet] [Doctoral dissertation]. Florida State University; 2013. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-8524 ;.
Council of Science Editors:
Anson JD. Mental Illness Stigma: Effect of Adverse Childhood Experiences, Schizophrenia Symptoms, and Explanatory Modes. [Doctoral Dissertation]. Florida State University; 2013. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-8524 ;

Florida State University
28.
Huber, Jessica Sarah.
The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder.
Degree: PhD, Family and Child Sciences, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3675
;
► Using family stress theory, the influences of parenting daily hassles, family coping, sibling warmth, parenting stress, and sense of coherence were examined for their predictive…
(more)
▼ Using family stress theory, the influences of parenting daily hassles, family coping, sibling warmth, parenting stress, and sense of coherence were examined for their predictive qualities in determining quality of life for mothers of children who have Attention Deficit Hyperactivity Disorder (ADHD). A predictive model was developed using the ABC-X model of family stress. A survey design was used with a sample of 103 mothers. The analysis was conducted using path analysis. For the participants in this study, sense of coherence had the greatest total effect on quality of life, followed by family coping, and parenting stress. Sibling warmth was not found to have a direct relationship with quality of life, but did have an overall effect when mediated by sense of coherence and parenting stress. Overall, this model fit well with the observed data and thus supported the research question for this study; specifically, parenting daily hassles, family coping, sibling warmth, parenting stress, and sense of coherence can be integrated to predict quality of life for mothers of children who have ADHD. This model explained 19% of the variance in quality of life. Pertinent related findings were also discussed relevant to commonly used coping strategies, most frequent and intense parenting daily hassles, and top factors in the sibling relationship. Mothers in the study used passive coping strategies most often in dealing with stressors, and employed more internal coping methods than external coping methods. Mothers were most concerned with and wanted the most help in dealing with arguments, anger, and hostility in the sibling relationship. An exploration of the qualitative parental responses revealed difficulties in accessing support systems. Parents expressed a lack of understanding of ADHD by schools and communities. Suggestions for future research and professional practice were also provided.
A Dissertation submitted to the Department of Family and Child Sciences in partial fulfillment of the requirements for the
degree of Doctor of Philosophy.
Spring Semester, 2010.
March 26, 2010.
Quality of Life, Sibling, Sense of Coherence, ADHD, Stress, Attention Deficit Hyperactivity Disorder, Parental Stress
Carol A. Darling, Professor Directing Dissertation; F. Donald Kelly, University Representative; Christine A. Readdick, Committee Member.
Advisors/Committee Members: Carol A. Darling (professor directing dissertation), F. Donald Kelly (university representative), Christine A. Readdick (committee member).
Subjects/Keywords: Social service
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Huber, J. S. (2010). The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-3675 ;
Chicago Manual of Style (16th Edition):
Huber, Jessica Sarah. “The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-3675 ;.
MLA Handbook (7th Edition):
Huber, Jessica Sarah. “The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder.” 2010. Web. 27 Feb 2021.
Vancouver:
Huber JS. The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3675 ;.
Council of Science Editors:
Huber JS. The Mediating Effect of Sibling Warmth on Parental Stress in Families with Children Who Have Attention Deficit Hyperactivity
Disorder. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3675 ;

Florida State University
29.
McCoy, Rene M.
An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2596
;
► Resilience has been defined to include the recovery from traumatic experiences (Block & Block, 1980, and Bonanno (2005), but this assumption had not been empirically…
(more)
▼ Resilience has been defined to include the recovery from traumatic experiences (Block & Block, 1980, and Bonanno (2005), but this assumption had not been empirically tested until now. By using the Ego-Resiliency Scale (Klohnen, 1996), the Trauma Recovery Scale (Gentry, 2006), part of the Traumagram Questionnaire (Figley, 1989), and the Impact of Events Scale – Revised (Weiss & Marmar, 1997), this idea was tested in a non-clinical sample of 242 social work students from Florida State University. It was found that resilience and symptoms of posttraumatic stress disorder were inversely related as expected, but not significantly. With a Pearson Product correlation coefficient of -.077, it would only be statistically significant at the .268 level. These findings provide evidence that resilience does not mean recovery from traumatic experiences. This new data will require further research exploration to clarify what is meant by resilience.
A Dissertation submitted to the College of Social Work in partial fulfillment of the requirements for the degree of Doctor
of Philosophy.
Spring Semester, 2010.
April 5, 2010.
Resilience, Resiliency, Ego-Resiliency, Posttraumatic Stress Disorder, PTSD
Bruce Thyer, Professor Directing Dissertation; James P. Sampson, Jr., University Representative; Nicholas Mazza, Committee Member.
Advisors/Committee Members: Bruce Thyer (professor directing dissertation), James P. Sampson (university representative), Nicholas Mazza (committee member).
Subjects/Keywords: Social service
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Record Details
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
McCoy, R. M. (2010). An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-2596 ;
Chicago Manual of Style (16th Edition):
McCoy, Rene M. “An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-2596 ;.
MLA Handbook (7th Edition):
McCoy, Rene M. “An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University.” 2010. Web. 27 Feb 2021.
Vancouver:
McCoy RM. An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2596 ;.
Council of Science Editors:
McCoy RM. An Examination of the Relationship Between Resilience and Symptoms of Posttraumatic Stress Disorder Among Social Work Students
at Florida State University. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-2596 ;

Florida State University
30.
Jackson, Sherry L. (Sherry Lynn).
Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity.
Degree: PhD, Social Work, 2010, Florida State University
URL: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3751
;
► Contemporary study of trauma is only a few decades old, and a framework for conceptualization and measurement of trauma in children has developed even more…
(more)
▼ Contemporary study of trauma is only a few decades old, and a framework for conceptualization and measurement of trauma in children has developed even more recently. One of the most under-studied populations of children with regard to trauma exposure and trauma-related mental health and behavioral problems is delinquent youth. However, understanding and addressing trauma promises to add significantly to our understanding of the etiology and treatment of criminal behavior among children. This dissertation includes a review of the often politically charged history of trauma research and treatment, including a discussion of why the delinquency field has lagged behind other human services disciplines with regard to acknowledging and studying the importance of maltreatment and trauma. The review includes recent research on the pervasive physiological impact of serious and chronic trauma among children, and touches briefly on emerging research regarding the physiological impact of serious and chronic trauma. The review also discusses the emerging model of trauma-informed care, which promises to help create safer institutional environments with improved treatment outcomes. The analysis utilizes a large statewide dataset that includes first offense and trauma history information for 36,695 youth who were arrested for the first time and assessed using the Positive Achievement Change Tool (PACT) within 48 hours of arrest. From the original pool of 36,695, twelve-month recidivism data are available for 28,442. Research questions include an exploration of the prevalence of various types of trauma indicators including physical abuse, witnessing violence, sexual abuse, and endorsing a history of flashbacks, and trauma for all youth as well as by race, sex, and Hispanic ethnicity among this group of first-time arrested youth. Next, logistic regression analyses are used to determine whether trauma indicators in general and specific types of trauma indicators are predictive of increased risk of offending in general and offending violently in the twelve months subsequent to the first arrest. Next, logistic regression is applied to determine whether the observed relationships between trauma and later offending operate similarly for youth regardless of sex, race, and Hispanic ethnicity while controlling for demographic and prior-offense variables. Analyses reveal that, according to the PACT assessment, the girls in the study were significantly more likely to endorse each unique trauma indicator as well as trauma in general, however, there were no significant differences in exposure based on race and Hispanic ethnicity. The logistic regression analyses revealed that each unique trauma indicators and trauma in general increase the likelihood of a new charge of any type, as well as a new violent charge. The final set of analyses involved disaggregating by categories of race, sex, and Hispanic ethnicity, and conducting logistic regression analyses for each of the six categories of youth included in the study. This set of analyses revealed…
Advisors/Committee Members: Martell Teasley (professor directing dissertation), Irene Padavic (university representative), Aaron McNeece (committee member).
Subjects/Keywords: Social service
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APA (6th Edition):
Jackson, S. L. (. L. (2010). Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity. (Doctoral Dissertation). Florida State University. Retrieved from http://purl.flvc.org/fsu/fd/FSU_migr_etd-3751 ;
Chicago Manual of Style (16th Edition):
Jackson, Sherry L (Sherry Lynn). “Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity.” 2010. Doctoral Dissertation, Florida State University. Accessed February 27, 2021.
http://purl.flvc.org/fsu/fd/FSU_migr_etd-3751 ;.
MLA Handbook (7th Edition):
Jackson, Sherry L (Sherry Lynn). “Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity.” 2010. Web. 27 Feb 2021.
Vancouver:
Jackson SL(L. Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity. [Internet] [Doctoral dissertation]. Florida State University; 2010. [cited 2021 Feb 27].
Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3751 ;.
Council of Science Editors:
Jackson SL(L. Trauma Exposure and Subsequent Offending Among First-Time Juvenile Arrestees: An Exploratory Analysis by Sex, Race, and Hispanic Ethnicity. [Doctoral Dissertation]. Florida State University; 2010. Available from: http://purl.flvc.org/fsu/fd/FSU_migr_etd-3751 ;
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