subject:(hotel chains)

1. Mulet Forteza, Carlos. Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains.

Degree: Departament d'Economia, 2010, Universitat Jaume I

URL: http://hdl.handle.net/10803/10363

► La tesis doctoral se compone de cuatro partes perfectamente diferenciadas y a su vez totalmente conexionadas. La primera parte analiza las vías de expansión de… (more)

Subjects/Keywords: choice of entry mode; real options approach; return on investment; growth strategies; hotel chains; 33; 334; 336

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APA (6^th Edition):

Mulet Forteza, C. (2010). Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains. (Thesis). Universitat Jaume I. Retrieved from http://hdl.handle.net/10803/10363

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Mulet Forteza, Carlos. “Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains.” 2010. Thesis, Universitat Jaume I. Accessed January 16, 2021. http://hdl.handle.net/10803/10363.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Mulet Forteza, Carlos. “Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains.” 2010. Web. 16 Jan 2021.

Vancouver:

Mulet Forteza C. Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains. [Internet] [Thesis]. Universitat Jaume I; 2010. [cited 2021 Jan 16]. Available from: http://hdl.handle.net/10803/10363.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mulet Forteza C. Four papers about the development, market concentration, mobility, profitability and factors influencing choice of entry mode in the hotel chains. [Thesis]. Universitat Jaume I; 2010. Available from: http://hdl.handle.net/10803/10363

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Virginia Tech

2. Ghorbal-Blal, Ines. An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study.

Degree: PhD, Hospitality and Tourism Management, 2008, Virginia Tech

URL: http://hdl.handle.net/10919/26544

► The purpose of this study is to explore the management of expansion strategy in the hotel industry using the control approach as presented in the… (more)

Subjects/Keywords: control; structure; strategy; expansion; International hotel chains; risk

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ghorbal-Blal, I. (2008). An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study. (Doctoral Dissertation). Virginia Tech. Retrieved from http://hdl.handle.net/10919/26544

Chicago Manual of Style (16^th Edition):

Ghorbal-Blal, Ines. “An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study.” 2008. Doctoral Dissertation, Virginia Tech. Accessed January 16, 2021. http://hdl.handle.net/10919/26544.

MLA Handbook (7^th Edition):

Ghorbal-Blal, Ines. “An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study.” 2008. Web. 16 Jan 2021.

Vancouver:

Ghorbal-Blal I. An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study. [Internet] [Doctoral dissertation]. Virginia Tech; 2008. [cited 2021 Jan 16]. Available from: http://hdl.handle.net/10919/26544.

Council of Science Editors:

Ghorbal-Blal I. An exploration of the role of the construct of control in expansion strategy of hotel chains: A multiple-case study. [Doctoral Dissertation]. Virginia Tech; 2008. Available from: http://hdl.handle.net/10919/26544

3. Francieli Boaria. O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil.

Degree: 2013, Universidade do Vale do Itajaí

URL: http://www6.univali.br/tede/tde_busca/arquivo.php?codArquivo=1280

► O surgimento da Internet na década de 1960 e, sobretudo, sua popularização na década de 1990 proporcionou diferentes desenvolvimentos e aperfeiçoamentos na tecnologia da informação… (more)

▼ O surgimento da Internet na década de 1960 e, sobretudo, sua popularização na década de 1990 proporcionou diferentes desenvolvimentos e aperfeiçoamentos na tecnologia da informação e comunicação (TIC) em âmbito global e revolucionou o comportamento dos indivíduos e das organizações quanto às formas tradicionais de compra e venda. O comércio eletrônico é uma consequência do avanço das TICs, definido como qualquer tipo de transação comercial em que as partes envolvidas interagem eletronicamente, haja vista a facilidade e a comodidade de sua utilização. Como efeito dessa evolução, crescem os investimentos das organizações, cada vez mais dedicadas a alcançar clientes mediante adoção de diferentes estratégias. Tais acontecimentos contribuíram para a criação de diversas ferramentas de e-marketing, cujo intuito é possibilitar a presença da empresa no cotidiano das pessoas, como redes sociais, blogs, sites de opiniões e/ou comentários, diferencial em aplicativos para equipamentos móveis a fim de ocupar também o ambiente portátil, com reflexos positivos na personalização e no fortalecimento do relacionamento com os clientes. A adoção e o uso estratégico das TICs e do e-commerce tornaram-se essenciais no setor do turismo e hotelaria, principalmente devido ao fato de se tratar de um setor em que a informação desempenha um papel vital. Dentro desse contexto se desenvolve este estudo, que tem como objetivo principal analisar as ferramentas de e-commerce utilizadas pelas redes hoteleiras nacionais e internacionais estabelecidas no Brasil. Para tanto, a pesquisa delineia os principais recursos tecnológicos apresentados na abordagem teórica, bem como a influência da tecnologia e inovação digital no relacionamento com consumidores e fornecedores pelas redes hoteleiras. O universo da pesquisa corresponde a 45 redes hoteleiras nacionais e internacionais, das quais 15 compreendem a amostra, totalizando 223 hotéis no Brasil. Metodologicamente, a pesquisa é de abordagem quanti-qualitativa e caracteriza-se como exploratória de caráter descritivo, com raciocínio dedutivo e referencial de base construído pela técnica de pesquisa bibliográfica. Para o levantamento de dados utilizou-se questionário eletrônico estruturado autoadministrável, enviado às redes hoteleiras para que os responsáveis pela gestão de e-commerce respondessem sobre as atividades correspondentes ao setor. As informações obtidas foram mensuradas por meio da escala Likert de 5 pontos e analisadas por intermédio do teste não paramétrico de Mann-Whitney. Os resultados alcançados com a análise dos dados obtidos demonstram que tanto as redes hoteleiras nacionais quanto as internacionais utilizam as ferramentas de e-commerce, porém, a última com maior intensidade. Revelam ainda pouco interesse na criação de estratégias para aplicativos de reservas em equipamentos de dispositivos móveis, bem como aplicativos de geolocalização, que beneficiam a mobilidade do setor de turismo. Em contrapartida, as redes hoteleiras desta pesquisa estão atentas às vendas diretas, ou seja, sem… Advisors/Committee Members: Sara Joana Gadotti dos Anjos, Carlos Alberto Tomelin.

Subjects/Keywords: Turismo; Redes hoteleiras; E-Commerce; E-Marketing; Canais de distribuição; TURISMO; Indústria hoteleira; Tourism; Hotel chains; E-Marketing; Distribution channels; E-Commerce

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Boaria, F. (2013). O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil. (Thesis). Universidade do Vale do Itajaí. Retrieved from http://www6.univali.br/tede/tde_busca/arquivo.php?codArquivo=1280

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Boaria, Francieli. “O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil.” 2013. Thesis, Universidade do Vale do Itajaí. Accessed January 16, 2021. http://www6.univali.br/tede/tde_busca/arquivo.php?codArquivo=1280.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Boaria, Francieli. “O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil.” 2013. Web. 16 Jan 2021.

Vancouver:

Boaria F. O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil. [Internet] [Thesis]. Universidade do Vale do Itajaí; 2013. [cited 2021 Jan 16]. Available from: http://www6.univali.br/tede/tde_busca/arquivo.php?codArquivo=1280.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Boaria F. O e-commerce nos meios de hospedagem: principais ferramentas utilizadas pelas redes hoteleiras no Brasil. [Thesis]. Universidade do Vale do Itajaí; 2013. Available from: http://www6.univali.br/tede/tde_busca/arquivo.php?codArquivo=1280

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Luleå University of Technology

4. Rydberg, Isabella. Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå.

Degree: 2005, Luleå University of Technology

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-58133

►

When different external factors affect organizations internally, it is important to have a good internal marketing, especially in service companies, where the employee turnover… (more)

Subjects/Keywords: Social Behaviour Law; Internal marketing; motivation; hotel chains; Samhälls-; beteendevetenskap; juridik

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Rydberg, I. (2005). Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå. (Thesis). Luleå University of Technology. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-58133

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Rydberg, Isabella. “Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå.” 2005. Thesis, Luleå University of Technology. Accessed January 16, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-58133.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Rydberg, Isabella. “Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå.” 2005. Web. 16 Jan 2021.

Vancouver:

Rydberg I. Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå. [Internet] [Thesis]. Luleå University of Technology; 2005. [cited 2021 Jan 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-58133.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rydberg I. Internal marketing in hotel chains : a case study of Elite Stadshotell Luleå. [Thesis]. Luleå University of Technology; 2005. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-58133

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

5. Luengo Chávez, Gemma. La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web .

Degree: 2016, Universidad de Extremadura

URL: http://hdl.handle.net/10662/4020

► El objetivo de la presente tesis doctoral es el análisis de los mensajes de marca, apoyados en otros recursos intangibles como son la identidad, la… (more)

Subjects/Keywords: Marca online; Cadenas hoteleras; sede web; Online brand; Hotel chains; Websites

…its high visibility and control, to house brand messages which hotel chains convey to their… …brand, online brand , tourism , hotel chains, website , corporate website. 13 La marca y… …Electronic word-of-mouth INE –Instituto Nacional de Estadística. IH&RA– International Hotel… …resources such as identity, image, CSR and reputation in communication of the main Spanish hotel… …chains through their websites. In this manner, we consider the relevance of intangible…

14 more images…

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Luengo Chávez, G. (2016). La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web . (Thesis). Universidad de Extremadura. Retrieved from http://hdl.handle.net/10662/4020

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Luengo Chávez, Gemma. “La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web .” 2016. Thesis, Universidad de Extremadura. Accessed January 16, 2021. http://hdl.handle.net/10662/4020.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Luengo Chávez, Gemma. “La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web .” 2016. Web. 16 Jan 2021.

Vancouver:

Luengo Chávez G. La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web . [Internet] [Thesis]. Universidad de Extremadura; 2016. [cited 2021 Jan 16]. Available from: http://hdl.handle.net/10662/4020.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Luengo Chávez G. La marca y otros recursos intangibles (Identidad, Imagen, Reputación, Responsabilidad social) en la comunicación de las principales cadenas hoteleras españolas a través de sus sedes web . [Thesis]. Universidad de Extremadura; 2016. Available from: http://hdl.handle.net/10662/4020

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Georgia Tech

6. Bodea, Tudor Dan. Choice-based revenue management: a hotel perspective.

Degree: PhD, Civil and Environmental Engineering, 2008, Georgia Tech

URL: http://hdl.handle.net/1853/24739

► This study investigates the revenue performance of choice-based revenue management (RM) systems in various business environments. Previous research conducted using simulated data suggests that incremental… (more)

▼ This study investigates the revenue performance of choice-based revenue management (RM) systems in various business environments. Previous research conducted using simulated data suggests that incremental revenue gains of up to 15% are to be expected when choice-based RM techniques are employed. In addition, despite the novelty of these techniques, the implementation of choice-based RM systems is considered to be feasible at large global corporations. The revenue potential and the ease of execution associated with the choice-based methods are examined in the context of a large hotel chain. Customer-centric data which includes transaction and time of booking availability information is collected for five hotel properties located in the continental US. The customer preference for hotel products and their attributes is determined using discrete choice and other ad hoc models of demand. Optimization techniques that account for the customer purchasing behavior are employed to compute the capacity control policies the hotel operator should follow to maximize its revenues. Results indicate that collecting customer-centric data from today s RM systems is a time-consuming task. In the environment in which the study hotels operate, the choice-based RM systems report incremental revenue gains that are dependent on how the purchasing behavior models are formulated. In capacity constrained regimes that are the focus of RM, revenue gains of up to 2% are typically noted. In controlled environments in which the customer purchasing behavior can be better asserted, the incremental revenue gains range between 1% and 14%. These findings suggest that the execution of the choice-based RM, while feasible, needs to be preceded by the implementation of efficient and, most likely, expensive data collection procedures. The incremental revenue gains, consistent with those reported in the literature, indicate that RM users can substantially benefit from the use of the choice-based RM. Advisors/Committee Members: Garrow, Laurie Anne (Committee Chair), Castillo, Marco (Committee Member), Ferguson, Mark (Committee Member), McCarthy, Patrick (Committee Member), Meyer, Michael (Committee Member).

Subjects/Keywords: Hospitality industry; Operation research; Choice-based revenue management; Revenue management; Hotel chains; Mathematical optimization

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Bodea, T. D. (2008). Choice-based revenue management: a hotel perspective. (Doctoral Dissertation). Georgia Tech. Retrieved from http://hdl.handle.net/1853/24739

Chicago Manual of Style (16^th Edition):

Bodea, Tudor Dan. “Choice-based revenue management: a hotel perspective.” 2008. Doctoral Dissertation, Georgia Tech. Accessed January 16, 2021. http://hdl.handle.net/1853/24739.

MLA Handbook (7^th Edition):

Bodea, Tudor Dan. “Choice-based revenue management: a hotel perspective.” 2008. Web. 16 Jan 2021.

Vancouver:

Bodea TD. Choice-based revenue management: a hotel perspective. [Internet] [Doctoral dissertation]. Georgia Tech; 2008. [cited 2021 Jan 16]. Available from: http://hdl.handle.net/1853/24739.

Council of Science Editors:

Bodea TD. Choice-based revenue management: a hotel perspective. [Doctoral Dissertation]. Georgia Tech; 2008. Available from: http://hdl.handle.net/1853/24739

Universitat Ramon Llull

7. Santomà Vicens, Ricard. Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España.

Degree: 2008, Universitat Ramon Llull

URL: http://hdl.handle.net/10803/9316

► The hotel industry is presented today as one of the most important sub-sectors of the Spanish tourism industry and economic sector. Its impact on both… (more)

▼ The hotel industry is presented today as one of the most important sub-sectors of the Spanish tourism industry and economic sector. Its impact on both the economy as well as the environment is significant and also strategic for the country's development and its area of influence. In recent years, the industry has based its strategy on an excessive development of market supply. There have been a number of changes and down turns in demand during this period, caused by the ITC revolution, the emergence of new segments and an increasing demand for value for money, to which the hotel industry has failed to adapt. To date, and although quality has been an element valued by the industry, not much progress has been achieved with regard to the implementation of that philosophy. The Spanish public sector has decided on its implementation through developing quality standards; the private sector, in parallel, has developed seals of quality and tourism brands to enhance the quality of establishments. In spite of all these measures, implementation is not as high as it has been in other sectors, which has led experts to consider whether the plans developed are in fact suited to the sector. To respond to the above-described problem - and following a review of the literature related to quality, service quality and service quality applied to the hotel industry - this paper puts forward the identification and prioritisation of those management aspects which lead a hotel chain to improve its service quality. In developing the paper, we have considered the views of a group of expert hotel managers and the results of a survey carried out among hotel chains in Spain. The analytical methodology used is twofold: on the one hand the concept mapping technique has been applied to the views of a group of expert hotel managers, which, after applying a multidimensional scaling and cluster analysis, led to the identification of 84 management aspects grouped into seven clusters reflecting seven management areas to be considered by hotel chains. These are: Human Resource Management, Strategic Marketing Management, Client Information Management, Internal Hotel Chain Management, Internal Quality Management, Strategic Hotel Chain Management and Strategic Quality Management. On the other hand, a qualitative reasoning procedure based on the orders of magnitude has been used with the aim of identifying the priority areas of the findings for the previous phase. The results of a survey on hotel chains in Spain have been used to carry out the procedure. These results reveal an import shift towards strategic thinking among hotel chains but without there being one cluster that is more significant than the rest. Advisors/Committee Members: Universitat Ramon Llull. Facultat d'Economia-IQS. Departament de Gestió Empresarial, [email protected] (authoremail), true (authoremailshow), Vila Fernández-Santacruz, Mar (director), Ríos Gual, Josep (director).

Subjects/Keywords: hotel management; quality hotels; orders of magnitude; qualitative reasoning; concept mapping; hotel chains; hotels; service quality; tourism; gestión hotelera; calidad en hoteles; órdenes de magnitud; razonamiento cualitativo; concept mapping; cadenas hoteleras; hoteles; calidad de servicio; Turismo; gestió hotelera; qualitat a hotels; ordres de magnitud; raonament qualitatiu; concept mapping; cadena hotelera; hotel; qualitat de servei; Turisme; Economia i Empresa; 338

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Santomà Vicens, R. (2008). Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España. (Thesis). Universitat Ramon Llull. Retrieved from http://hdl.handle.net/10803/9316

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Santomà Vicens, Ricard. “Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España.” 2008. Thesis, Universitat Ramon Llull. Accessed January 16, 2021. http://hdl.handle.net/10803/9316.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Santomà Vicens, Ricard. “Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España.” 2008. Web. 16 Jan 2021.

Vancouver:

Santomà Vicens R. Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España. [Internet] [Thesis]. Universitat Ramon Llull; 2008. [cited 2021 Jan 16]. Available from: http://hdl.handle.net/10803/9316.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Santomà Vicens R. Aspectos de la gestión en la calidad de servicio. Una aplicación del concept mapping al caso de las cadenas hoteleras en España. [Thesis]. Universitat Ramon Llull; 2008. Available from: http://hdl.handle.net/10803/9316

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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