Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

Sorted by: relevance · author · university · dateNew search

You searched for subject:(expectation gaps). Showing records 1 – 2 of 2 total matches.

Search Limiters

Last 2 Years | English Only

No search limiters apply to these results.

▼ Search Limiters


Kennesaw State University

1. Wilkins, Anne M. Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors".

Degree: DBA, Accountancy, 2012, Kennesaw State University

This paper uses an experimental research design to examine the influences of social capital, source credibility, and fairness on the decision making process of compensation committee members when making an executive compensation decision as well as whether an expectation gap exists between the committee members and nonprofessional investors regarding the judgment. One hundred and one public company compensation committee members and ninety nine nonprofessional investors completed an executive compensation case indicating their support on a scale of 0 to 100 of revising executive incentive pay financial performance targets mid-compensation cycle. I find outcome fairness to shareholders and management significant influences on compensation committee member judgments. In addition, I found more experienced compensation committee members had less support for the compensation proposal. I found a surprising expectation gap between nonprofessional investors and compensation committee members as the members held the CEO more accountable for financial performance than the nonprofessional investors. In addition, I found marginal support that the nonprofessional investors were influenced by the manipulated influences of social capital and source credibility whereas the compensation committee members were not influenced. Overall, my results indicate that the compensation committee members are not under the undue influence of the CEO but consider pay for performance and shareholder fairness as their top influences on executive pay decisions. My results provide preliminary evidence that compensation committee members should further improve communication with shareholders and other stakeholders regarding the rationale for their decisions including information about the consideration of fairness in their judgments. Advisors/Committee Members: Dr. Dana Hermanson, Dr. Jeffrey Cohen, Dr. Audrey Gramling.

Subjects/Keywords: executive compensation; expectation gaps; outcome fairness; influences; Accounting; Business Law, Public Responsibility, and Ethics

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wilkins, A. M. (2012). Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors". (Thesis). Kennesaw State University. Retrieved from https://digitalcommons.kennesaw.edu/etd/499

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wilkins, Anne M. “Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors".” 2012. Thesis, Kennesaw State University. Accessed July 15, 2020. https://digitalcommons.kennesaw.edu/etd/499.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wilkins, Anne M. “Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors".” 2012. Web. 15 Jul 2020.

Vancouver:

Wilkins AM. Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors". [Internet] [Thesis]. Kennesaw State University; 2012. [cited 2020 Jul 15]. Available from: https://digitalcommons.kennesaw.edu/etd/499.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wilkins AM. Two Papers on "How Perceptions of Fairness and Influences of Social Capital and Source Credibility Matter to Compensation Committees And Investors". [Thesis]. Kennesaw State University; 2012. Available from: https://digitalcommons.kennesaw.edu/etd/499

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

2. Iftikhar, Ahmed. Advertising Message and Customer Satisfaction : A Case of LIDL Sweden.

Degree: Sustainable Development of Society and Technology, 2008, Mälardalen UniversityMälardalen University

Title: Advertising message and Customer Satisfaction A case of Lidl Sweden Problem: “Are the customers satisfied when they compare marketing message with services provided by Lidl grocery store?” Purpose: We aim to analyze the satisfaction level of customers at Lidl store and how effective messages delivered in the advertisement. Method: We used a primary research through the interviews of the managers in Lidl, and a survey questionnaire by the customers. We also used the secondary data from the website of Lidl and some qualitative information from textbooks and different sources. Conclusion: After the research, we conclude that the advertising messages of Lidl is clear and most of the customers feel satisfied with price and the quality of Lidl’s products. However, about the non-food products, the customers do not feel so pleasant and they do not have much knowledge about after sale services.

Subjects/Keywords: Advertising; Communication Process; Gaps; Services; Promises; Messages; Expectation; Marketing; Customer satisfaction.; Business studies; Företagsekonomi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Iftikhar, A. (2008). Advertising Message and Customer Satisfaction : A Case of LIDL Sweden. (Thesis). Mälardalen UniversityMälardalen University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-4274

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Iftikhar, Ahmed. “Advertising Message and Customer Satisfaction : A Case of LIDL Sweden.” 2008. Thesis, Mälardalen UniversityMälardalen University. Accessed July 15, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-4274.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Iftikhar, Ahmed. “Advertising Message and Customer Satisfaction : A Case of LIDL Sweden.” 2008. Web. 15 Jul 2020.

Vancouver:

Iftikhar A. Advertising Message and Customer Satisfaction : A Case of LIDL Sweden. [Internet] [Thesis]. Mälardalen UniversityMälardalen University; 2008. [cited 2020 Jul 15]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-4274.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Iftikhar A. Advertising Message and Customer Satisfaction : A Case of LIDL Sweden. [Thesis]. Mälardalen UniversityMälardalen University; 2008. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-4274

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.