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1. Ericson, Andreas. När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län.

Degree: Division of Visual Information and Interaction, 2019, Uppsala University

This thesis investigates the public transport system in the city of Uppsala in Sweden. This thesis bases itself on the fact that the development of a new ticketing and payment system is about to start. The purpose of the thesis is to help increase the number of journeys travelled with public transport. To achieve this, the goal of the thesis is to present a vision for UL’s new payment and ticketing system with concepts of interaction design in mind whilst investigating whether a simplified system might increase travel with public transport. The thesis uses surveys, interviews and usability testing of the present-day system. The opinions can be summarised such that people in general find difficulties in grasping the different fare zones of the public transport system and do therefore experience difficulties in buying the correct ticket for their specific journey.  The new ticketing system should consist of a redesigned fare structure, where a complete removal of the fare zones would create perhaps the most intuitive ticketing system. The new ticketing system should also be able to handle contactless payments, easing the burden on bus drivers who will not need to issue tickets to passengers. In general, a downscaling of the current ticketing system is preferable to avoid confusing travellers. It is of the essence to consider the ticketing and payment system as a sociotechnical system since investigating neither technology nor people alone will lead to a successfully implemented system. They need to be investigated jointly.

Subjects/Keywords: kollektivtrafik; biljett- och betalsystem; Region Uppsala; Uppsala län; användarcentrerad systemdesign; enzonstaxa; enhetstaxa; sociotekniska system; UL; användbarhetstester; interaktionsdesign; behovsgrupper; Human Computer Interaction; Människa-datorinteraktion (interaktionsdesign)

…att kunder kan använda dessa för transaktioner (Penny, 2018). Enhetstaxa… …zonbegränsningar. Ett exempel på ett system med enhetstaxa är Storstockholms Lokaltrafiks linjenät… 

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ericson, A. (2019). När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län. (Thesis). Uppsala University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385556

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ericson, Andreas. “När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län.” 2019. Thesis, Uppsala University. Accessed January 18, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385556.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ericson, Andreas. “När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län.” 2019. Web. 18 Jan 2021.

Vancouver:

Ericson A. När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län. [Internet] [Thesis]. Uppsala University; 2019. [cited 2021 Jan 18]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385556.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ericson A. När resenären själv får välja : Lösning för ökat kollektivtrafikresande inom Uppsala län. [Thesis]. Uppsala University; 2019. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:uu:diva-385556

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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