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KTH

1. JONSSON, JOHAN R. Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector.

Degree: Industrial Economics and Management (Dept.), 2018, KTH

The Swedish public sector is under constant pressure to improve processes and services through further digitalization. Blockchain is a novelty technology which shows promise of enabling functionalities which are desired within the sector. However, as the technology is still in its infancy, the practical value it could offer the sector remains unproven. In this master thesis, the socio-technical transition of the public sector for adopting blockchain is analyzed using the multi-level perspective framework. The sector is operationalized as an incumbent socio-technical regime and blockchain as a collection of niche innovations. Affordance theory and the multi-level perspective are combined to analyze how the perception of blockchain affects the potential transition pathways. The primary empirical data is gathered through a series of interviews with key individuals from both the Swedish public sector and blockchain community, as well as from attending blockchain events. Secondary data is gathered through the review of various types of literature regarding the topic. The findings of the thesis show that the practical value and functionalities that blockchain offers and that match the needs of the sector are verification, authentication, traceability, automating simple logical functions, and digitizing unique value. The identified conceptual solutions deemed suitable today are: blockchain for identity management, blockchain for data verification, blockchains for property registers of, e.g., vehicles and real estate, and external industry blockchains for improved traceability of, e.g., supply chains and sales records. The thesis also derives recommendations for the public sector indicating that, e.g., active education, revision of regulation, and international cooperation would further a potential transition towards blockchain. It also finds that perceived affordances of a technology in its early stages affect the transition pathways; barriers of entry, number of potential adopting application sectors, the level of coordination, and the available resources for development are influenced by the perceptions.

Svensk offentlig sektor utsätts konstant för påtryckningar gällande fortsatt digitalisering av processer och tjänster. Blockkedjan är en ny teknologi som påvisar potential att kunna tillgodose funktioner önskvärda inom den offentliga sektorn. Dock är teknologin fortfarande i ett begynnande stadie och dess praktiska värde är ännu obevisat. I detta examensarbete analyseras offentliga sektorns potentiella socio-tekniska övergång till att ta blockkedjor i bruk med hjälp av multinivåperspektiv-ramverket. Sektorn operationaliseras som en befintlig socio-teknisk regim och blockkedjor som en samling av nischinnovationer. Görlighetsteori och multinivåperspektivet kombineras för att analysera hur uppfattningen av blockkedjor påverkar de potentiella övergångsvägarna. Primära empiriska data samlas in genom en serie av intervjuer med nyckelindivider från både svensk offentlig sektor och blockkedjegemenskapen, samt även…

Subjects/Keywords: blockchain; distributed ledger technology; public sector; digitalization; socio-technical transition; multi-level perspective; affordance theory; general purpose technology; blockkedja; distribuerad huvudbok; offentlig sektor; digitalisering; socio-teknisk övergång; multinivåperspektiv; görlighetsteori; genombrottsteknologi; Other Engineering and Technologies; Annan teknik

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

JONSSON, J. R. (2018). Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-237533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

JONSSON, JOHAN R. “Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector.” 2018. Thesis, KTH. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-237533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

JONSSON, JOHAN R. “Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector.” 2018. Web. 23 Oct 2019.

Vancouver:

JONSSON JR. Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector. [Internet] [Thesis]. KTH; 2018. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-237533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

JONSSON JR. Perceived Affordance and Socio-Technical Transition: Blockchain for the Swedish Public Sector. [Thesis]. KTH; 2018. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-237533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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