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Victoria University of Wellington
1.
Longjit, Chootima.
Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand.
Degree: 2010, Victoria University of Wellington
URL: http://hdl.handle.net/10063/1151
► This thesis develops the concept of destination management with a particular focus on the management of a local destination. It concentrates on seeking to understand…
(more)
▼ This thesis develops the concept of
destination management with a particular focus on the
management of a local
destination. It concentrates on seeking to understand what constitutes the general concept of
destination management, exploring
management practices, and clarifying the overall
management of the local
destination. In the absence of previous literature, a conceptual framework is developed from the bodies of literature in tourism,
management, inter-organizational relationships, and integrated coastal
management. This framework illustrates aspects,
issues, and dimensions that are relevant to
destination management and provides a structure for the analysis of
destination management in Pattaya, Thailand. Given the exploratory nature of the study, a multi-phase case study is used. A mix of holistic and embedded cases is used to obtain broad and in-depth data relevant to the concept and practice of
destination management. Pattaya, as one of the major coastal resorts in Thailand, is selected as the case study as tourism has been developed there for several decades and its diverse problems provide a range of
management
challenges. Its major tourism attractions - beaches, nightlife, Pattaya Music Festival - are examined as embedded cases. In addition to secondary data, semi-structured interviews and observation are used to collect primary data. The broad concept of
destination management is developed first and then used as a basis to examine the nature and extent of
destination management in Pattaya. The conceptual framework provides a structure to analyze the individual embedded cases and to compare commonalities and differences between their
management processes and structures
and their implications for the practice of
destination management. The research reveals that there is a relationship between the practitioners'
perspectives on a tourism
destination and on
destination management, and that there is a relationship between their initial perspectives on
destination management and their
management practices that occur at the
destination.
Destination management is defined as "the collaboration of relevant agencies responsible for providing multiple
tourism products at the
destination in a way to achieve common goals or
destination goals." The research also highlights that
destination management requires the integration of
management agencies, of
management purposes, and of
management activities at the
destination scale. In Pattaya, varying levels of integration occur and relevant agencies are commonly involved with managing aspects of tourism rather than the
destination as a whole. The embedded cases reveal that two main forms of
management occur in Pattaya: daily operations and project
management. Daily
management is practised by single agencies to achieve individual organizational goals and is evident in most aspects of beach
management and the
management of dispersed nightlife activities. Project-based
management involves the pursuit of
project goals and is carried out by committees, for example, Walking Street…
Advisors/Committee Members: Pearce, Douglas, Weaver, Adam.
Subjects/Keywords: Destination management; Coastal resorts; Coastal destination
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
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to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Longjit, C. (2010). Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand. (Doctoral Dissertation). Victoria University of Wellington. Retrieved from http://hdl.handle.net/10063/1151
Chicago Manual of Style (16th Edition):
Longjit, Chootima. “Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand.” 2010. Doctoral Dissertation, Victoria University of Wellington. Accessed January 22, 2021.
http://hdl.handle.net/10063/1151.
MLA Handbook (7th Edition):
Longjit, Chootima. “Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand.” 2010. Web. 22 Jan 2021.
Vancouver:
Longjit C. Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand. [Internet] [Doctoral dissertation]. Victoria University of Wellington; 2010. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/10063/1151.
Council of Science Editors:
Longjit C. Managing a Mature Coastal Tourism Destination: The Case of Pattaya, Thailand. [Doctoral Dissertation]. Victoria University of Wellington; 2010. Available from: http://hdl.handle.net/10063/1151

Mid Sweden University
2.
Dietrich, Katrina.
How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden.
Degree: Social Sciences, 2011, Mid Sweden University
URL: http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13147
► The purpose of this paper is to explain the way destination marketing works and whatneeds to be done to implant a destination image into…
(more)
▼ The purpose of this paper is to explain the way destination marketing works and whatneeds to be done to implant a destination image into the tourists mind. The marketingclaims that the occurrence of recognition and recall makes an image become activelyrecognized in the mind of customers. To visualize this case, the Swedish city Östersund, isexamined to show how the responsible tourist information office succeeded with theimplementation of their image into the tourists mind. To clarify this, a comparison is madefrom questionnaires hold in the summer and winter 2010 as well as an qualitative interviewwith the managing director of the tourist office in Östersund Camilla Olsson.
Subjects/Keywords: Destination Management; destination Image; destination; marketing image; marketing management; Business Administration; Företagsekonomi
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Chicago ·
MLA ·
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CSE |
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to Zotero / EndNote / Reference
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APA (6th Edition):
Dietrich, K. (2011). How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden. (Thesis). Mid Sweden University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13147
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Dietrich, Katrina. “How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden.” 2011. Thesis, Mid Sweden University. Accessed January 22, 2021.
http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13147.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Dietrich, Katrina. “How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden.” 2011. Web. 22 Jan 2021.
Vancouver:
Dietrich K. How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden. [Internet] [Thesis]. Mid Sweden University; 2011. [cited 2021 Jan 22].
Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13147.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Dietrich K. How to implant an intended Destination Image into the tourists mind : The case of Östersund, Sweden. [Thesis]. Mid Sweden University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:miun:diva-13147
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Univerzitet u Beogradu
3.
Kovačević, Igor.
Uticaj kongresnog turizma na razvoj
destinacije.
Degree: Ekonomski fakultet, 2018, Univerzitet u Beogradu
URL: https://fedorabg.bg.ac.rs/fedora/get/o:18467/bdef:Content/get
► Društvene nauke / Kongresni turizam Social sciences / congress tourism
Kongresni turizam je važan činilac performansi koje se ostvaruju na nivou destinacije, pogotovo imajući u…
(more)
▼ Društvene nauke / Kongresni turizam Social sciences
/ congress tourism
Kongresni turizam je važan činilac performansi koje
se ostvaruju na nivou destinacije, pogotovo imajući u vidu da se
poslednjih nekoliko godina beleži trend povećavanja broja
međunarodnih događaja. Aktivnim nastupom na međunarodnom kongresnom
tržištu, etablirane i nove destinacije nastoje da privuku što veći
broj kongresa, jer se time doprinosi ukupnim performansama
destinacije, ali i promociji lokalne ekspertize u oblasti iz koje
se kongres organizuje. Da bi bile uspešne u tome, destinacije,
nezavisno od nivoa razvoja, moraju da razumeju kompleksnost tržišta
kongresnog turizma, kao i da implementiraju odgovarajuće tehnike
menadžmenta destinacije. U disertaciji se analizira kongresno
tržište i specifičnosti menadžmenta destinacije u kongresnom
turizmu i istražuje uticaj kongresnog turizma na destinaciju.
Istraživanje se odnosi na sistematizaciju aktivnosti menadžmenta
destinacije na nivou kongresnog biroa i definisanje značaja
aktivnosti kongresnog biroa za organizatore događaja. Disertacija
ima za cilj utvrđivanje povezanosti između kongresnih performansi
destinacije sa jedne strane i turističkih performansi, hotelskih
performansi i ekonomskim rastom i razvojem destinacije, sa druge
strane. U istraživanju se polazi od toga da je uspeh kongresne
destinacije uslovljen destinacijskim menadžmentom. Pregled
literature pokazuje da se menadžmentu destinacije pristupa sa
strateškog aspekta, dominantno u sferi odmorišnog turizma, dok je
pitanje menadžmenta destinacije u kongresnom turizmu predmet
analize manjeg broja autora. Uvažavajući specifičnosti kongresnog
turizma i analizirajući okvir menadžmenta destinacije, u
disertaciji se predlaže sistematizacija aktivnosti menadžmenta
destinacije na nivou kongresnog biroa koja se dalje detaljno
analizira. Disertacija u obzir uzima i činjenicu da je kongresni
turizam postavljen kao „quick win“ strateški proizvod za turizam
Srbije. U disertaciji se istražuje činjenica da u prethodnim
godinama kongresni turizam u Srbiji beleži značajne promene, zbog
čega se posebno analiziraju kongresne performanse Srbije i razvoj
kongresnih kapaciteta.
Advisors/Committee Members: Zečević, Bojan..
Subjects/Keywords: congress tourism; destination management; marketing of
destination; convention bureau; congress performances
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Kovačević, I. (2018). Uticaj kongresnog turizma na razvoj
destinacije. (Thesis). Univerzitet u Beogradu. Retrieved from https://fedorabg.bg.ac.rs/fedora/get/o:18467/bdef:Content/get
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Kovačević, Igor. “Uticaj kongresnog turizma na razvoj
destinacije.” 2018. Thesis, Univerzitet u Beogradu. Accessed January 22, 2021.
https://fedorabg.bg.ac.rs/fedora/get/o:18467/bdef:Content/get.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Kovačević, Igor. “Uticaj kongresnog turizma na razvoj
destinacije.” 2018. Web. 22 Jan 2021.
Vancouver:
Kovačević I. Uticaj kongresnog turizma na razvoj
destinacije. [Internet] [Thesis]. Univerzitet u Beogradu; 2018. [cited 2021 Jan 22].
Available from: https://fedorabg.bg.ac.rs/fedora/get/o:18467/bdef:Content/get.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Kovačević I. Uticaj kongresnog turizma na razvoj
destinacije. [Thesis]. Univerzitet u Beogradu; 2018. Available from: https://fedorabg.bg.ac.rs/fedora/get/o:18467/bdef:Content/get
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

IUPUI
4.
Johnson, Cori Lee.
Millennials’ perception of destination attractiveness.
Degree: 2017, IUPUI
URL: http://hdl.handle.net/1805/15114
► Indiana University-Purdue University Indianapolis (IUPUI)
Past studies are focused on measuring competitiveness factors that are significant to a destination, while lesser focus is provided to…
(more)
▼ Indiana University-Purdue University Indianapolis (IUPUI)
Past studies are focused on measuring competitiveness factors that are significant to a destination, while lesser focus is provided to capturing specific tourists’ attractiveness factors. The purpose of this study was to explore Millennials’ perception of destination attractiveness (DA) and their propensity to visit a destination. The objectives of this research include 1) To explore the perceptions of the millennial tourist when deciding on visiting a destination, 2) To determine which destination attractiveness factors are significant to the millennial tourist, 3) To identify Millennials propensity to visit a destination and 4) To explore other preferences that affect propensity to visit a destination. To accomplish the purpose and objectives, millennial college students and recent graduates from multiple universities in the USA were surveyed. A total of 103 Millennials participated in the study. Descriptive statistics and multivariate analysis were used to analyze the data. The results of this study will contribute to the existing knowledge in the areas of Millennials’ propensity to visit a destination and their perception of destination attractiveness.
Advisors/Committee Members: Ogbeide, Godwin-Charles, Bahamonde, Rafael E., Cecil, Amanda.
Subjects/Keywords: destination management; destination attractiveness; millennial perception of travel
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Johnson, C. L. (2017). Millennials’ perception of destination attractiveness. (Thesis). IUPUI. Retrieved from http://hdl.handle.net/1805/15114
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Johnson, Cori Lee. “Millennials’ perception of destination attractiveness.” 2017. Thesis, IUPUI. Accessed January 22, 2021.
http://hdl.handle.net/1805/15114.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Johnson, Cori Lee. “Millennials’ perception of destination attractiveness.” 2017. Web. 22 Jan 2021.
Vancouver:
Johnson CL. Millennials’ perception of destination attractiveness. [Internet] [Thesis]. IUPUI; 2017. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/1805/15114.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Johnson CL. Millennials’ perception of destination attractiveness. [Thesis]. IUPUI; 2017. Available from: http://hdl.handle.net/1805/15114
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Universidade Nova
5.
Cristina, Patrícia Alexandra de Brito.
Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents.
Degree: 2014, Universidade Nova
URL: http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/11733
► A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business…
(more)
▼ A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business and Economics
In an era where tourism represents almost 16% of Portugal’s GDP, tourism management becomes a very relevant thematic. Tourists are increasingly opting for more tailored experiences, and in order to satisfy these needs it must be required to know how to manage a destination.
This work is based on research into networking between private agents related to tourism activities and its contribution to destination development, offering thereby a complementary literature review in social networks.
The fieldwork is carried out in Cova da Beira sub region, more focused in Covilhã, the eastern gateway to the Serra da Estrela. A social network analysis is used to understand the positioning of the private agents of the area and respective relationships.
Advisors/Committee Members: Dahab, Sónia.
Subjects/Keywords: Social network; Destination management; Private aAgents; Interactions
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Cristina, P. A. d. B. (2014). Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents. (Thesis). Universidade Nova. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/11733
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Cristina, Patrícia Alexandra de Brito. “Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents.” 2014. Thesis, Universidade Nova. Accessed January 22, 2021.
http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/11733.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Cristina, Patrícia Alexandra de Brito. “Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents.” 2014. Web. 22 Jan 2021.
Vancouver:
Cristina PAdB. Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents. [Internet] [Thesis]. Universidade Nova; 2014. [cited 2021 Jan 22].
Available from: http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/11733.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Cristina PAdB. Opening Pousada da Serra da Estrela in Covilhã: A two-way impact analysis - interacting with private agents. [Thesis]. Universidade Nova; 2014. Available from: http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/11733
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
6.
Estevão, João Pedro Vaz Pinheiro.
Tourism destination management systems: contributions for their adoption and implementation
.
Degree: 2020, Universidade de Aveiro
URL: http://hdl.handle.net/10773/29063
► The growing competition between tourist destinations, the progressively demanding tourist source markets, as well the complexity of the strategies to attract them, has led Destination…
(more)
▼ The growing competition between tourist destinations, the progressively demanding tourist source markets, as well the complexity of the strategies to attract them, has led
Destination Management Organisations (DMOs) to expand their attributions to assume themselves as central actors in the coordination of the stakeholders of respective destinations.
Thus, some DMOs have implemented collaborative online networks, referred to as
Destination Management Systems (DMSs), which connect all relevant tourist agents in a
destination, facilitating communication and cooperation between them. These systems also provide online tourist portals for tourist destinations that offer more personalised travel planning experiences, including the possibility to purchase tourist products. However, only a residual number of tourist destinations has ever tried to adopt a DMS and a considerable portion of the them were unsuccessful.
The challenges to the success of a DMS require a careful analysis of the factors that influence the willingness of the tourist agents of a
destination to adopt them, as well as of the factors that determine the importance that these agents attribute to the functionalities of those same DMSs. However, research in this area is still limited. The main objectives of this thesis are to obtain an in-depth knowledge about the factors mentioned above, as well as on the characteristics and role of DMSs, in order to promote the implementation of these systems in tourist destinations. To achieve these objectives, a mixed methodology was adopted, starting with an extensive review of the literature on DMSs, exploratory interviews with the main companies providing DMS solutions and with DMOs that have successfully implemented these systems. At content analysis of those same DMSs was undertaken. This qualitative approach provided an in-depth knowledge regarding the characteristics of DMSs, the current business and
management models of these systems, as well as their recent developments and future perspectives. Then, a quantitative approach was used to identify the factors that explain the willingness of
destination-based stakeholders to adopt a DMS, as well as those influencing the importance attributed by these agents to the specific functionalities of DMSs. Thus, a questionnaire survey was applied to different types of tourist agents from a regional
destination lacking a DMS: The Portuguese Centre region.
The results of the quantitative investigation indicate that the predisposition to adopt a DMS is positively influenced by factors such as: (i) cooperation within the
destination; (ii) pressure from the external environment (e.g. from competing destinations); (iii) perceived benefits and usefulness of the DMS; (iv) DMO's leadership and strategic vision; (v) resources and strategic vision of the tourist actors in the
destination. On the other hand, two factors which are still absent from research on this topic were found to negatively influence the predisposition to adopt a DMS, namely: (i) alternative online platforms and…
Advisors/Committee Members: Carneiro, Maria João Aibéo (advisor), Teixeira, Leonor da Conceição (advisor).
Subjects/Keywords: Destination management systems;
Adoption factors;
Functionalities;
Destination stakeholders;
Information systems;
Smart tourism destinations;
Tourism
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Estevão, J. P. V. P. (2020). Tourism destination management systems: contributions for their adoption and implementation
. (Thesis). Universidade de Aveiro. Retrieved from http://hdl.handle.net/10773/29063
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Estevão, João Pedro Vaz Pinheiro. “Tourism destination management systems: contributions for their adoption and implementation
.” 2020. Thesis, Universidade de Aveiro. Accessed January 22, 2021.
http://hdl.handle.net/10773/29063.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Estevão, João Pedro Vaz Pinheiro. “Tourism destination management systems: contributions for their adoption and implementation
.” 2020. Web. 22 Jan 2021.
Vancouver:
Estevão JPVP. Tourism destination management systems: contributions for their adoption and implementation
. [Internet] [Thesis]. Universidade de Aveiro; 2020. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/10773/29063.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Estevão JPVP. Tourism destination management systems: contributions for their adoption and implementation
. [Thesis]. Universidade de Aveiro; 2020. Available from: http://hdl.handle.net/10773/29063
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Linnaeus University
7.
Clemes, Frida.
Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris.
Degree: Marketing, 2017, Linnaeus University
URL: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75700
► Det som märks är att kriser sker hela tiden, där gäller för reseaktörerna att vara förberedda. Krishantering är någonting som de flesta reseaktörer har…
(more)
▼ Det som märks är att kriser sker hela tiden, där gäller för reseaktörerna att vara förberedda. Krishantering är någonting som de flesta reseaktörer har men när det kommer till marknadsföringen av en destination vid kris ligger de lågt. Däremot marknadsför de destinationer i olika kanaler vanligtvis.
What you can notice is that crisis occur all the time, here it is important that tour operators is prepared. Crisis management is something that most of them have however marketing a destination in crisis they do not make any fuss. By contrast they marketing destinations in different distributaries channels.
Subjects/Keywords: Crisis management; tourism; tour operators; marketing; destination; Krishantering; turism; reseaktörer; marknadsföring; destination; Business Administration; Företagsekonomi
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Clemes, F. (2017). Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75700
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Clemes, Frida. “Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris.” 2017. Thesis, Linnaeus University. Accessed January 22, 2021.
http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75700.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Clemes, Frida. “Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris.” 2017. Web. 22 Jan 2021.
Vancouver:
Clemes F. Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris. [Internet] [Thesis]. Linnaeus University; 2017. [cited 2021 Jan 22].
Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75700.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Clemes F. Destination vid kris : En studie om hur reseaktörer lyfter fram destinationer vid kris. [Thesis]. Linnaeus University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75700
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
8.
Sungkatavat, Sarinya.
Assessment of
the U.S. travelers’ destination image of Thailand.
Degree: PhD, Department of Hospitality
Management and Dietetics, 2013, Kansas State University
URL: http://hdl.handle.net/2097/16911
► Thailand is one of the world’s most popular tourist destinations. However, it has not been successful in capturing and sustaining the U.S. travel market, one…
(more)
▼ Thailand is one of the world’s most popular tourist
destinations. However, it has not been successful in capturing and
sustaining the U.S. travel market, one of the world’s top source
markets by international tourism expenditure. The
destination image
(DI) is a key factor that affects
destination selection, but there
has been limited research exploring U.S. travelers’ DI of Thailand.
Therefore, the purpose of this research was to measure U.S.
travelers’ DI of Thailand and identify important attributes for
U.S. travelers in terms of
destination selection using mixed
methods of qualitative and quantitative approaches.
To explore
American travelers’ DI of Thailand, personal interviews with 56
U.S. travelers were conducted at Suvarnabhumi Airport in Thailand.
Maximum variation purposeful sampling was used to ensure diversity
of the sample. One interviewer and a verifier ensured consistent
and credible data collection and analyses. Data analyses included
inductive, deductive and cross-case analyses. “Friendly People,”
“Beaches and Islands,” and “Amazing” described Thailand's DI.
First-time visitors had tourist attraction and activity-based
images, while repeat visitors rated people and culture-related
experience as top reasons for
destination selection. Results from
the qualitative study were used to identify common and unique
attributes for the quantitative survey instrument.
To access
general perception of Thailand’s DI among U.S. travelers, an online
survey was conducted with 522 international travelers including
non-visitors (n=173), virtual-visitors (n=175) and visitors to
Thailand (n=174). Descriptive statistics, ANOVA, and factor
analyses were conducted. Of five factors that solidified the DI of
Thailand, cultural attributes and local experiences represented
Thailand’s DI the most. DIs were different among different types of
visitors. Importance-Performance Analysis illustrated Thailand’s
destination attributes and their importance for
destination
selection. For U.S. travelers, travel environment was the most
important factor but had low performance. Thailand tourism
organizations may use these findings for future marketing efforts
toward the U.S. travel market.
Advisors/Committee Members: Deborah Canter and Junehee Kwon.
Subjects/Keywords: Destination
image; Destination
marketing;
Thailand; U.S.
travelers; Mixed
methods; Management (0454); Marketing (0338)
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Sungkatavat, S. (2013). Assessment of
the U.S. travelers’ destination image of Thailand. (Doctoral Dissertation). Kansas State University. Retrieved from http://hdl.handle.net/2097/16911
Chicago Manual of Style (16th Edition):
Sungkatavat, Sarinya. “Assessment of
the U.S. travelers’ destination image of Thailand.” 2013. Doctoral Dissertation, Kansas State University. Accessed January 22, 2021.
http://hdl.handle.net/2097/16911.
MLA Handbook (7th Edition):
Sungkatavat, Sarinya. “Assessment of
the U.S. travelers’ destination image of Thailand.” 2013. Web. 22 Jan 2021.
Vancouver:
Sungkatavat S. Assessment of
the U.S. travelers’ destination image of Thailand. [Internet] [Doctoral dissertation]. Kansas State University; 2013. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/2097/16911.
Council of Science Editors:
Sungkatavat S. Assessment of
the U.S. travelers’ destination image of Thailand. [Doctoral Dissertation]. Kansas State University; 2013. Available from: http://hdl.handle.net/2097/16911

Temple University
9.
Milwood, Pauline Antoinette.
MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION.
Degree: PhD, 2015, Temple University
URL: http://digital.library.temple.edu/u?/p245801coll10,341058
► Tourism and Sport
Innovation in the services sector is becoming increasingly important to understanding the innovative behavior of the US economy, as more and more…
(more)
▼ Tourism and Sport
Innovation in the services sector is becoming increasingly important to understanding the innovative behavior of the US economy, as more and more sectors become increasingly populated with services. Traditional goods-manufacturing sectors remain a dominant theoretical and empirical force with respect to the measurement and management of innovation activity at different levels of the economy. This includes industry, sector, and firm levels of theory and practice. As the shifting trajectory away from traditional technology-manufacturing to services, it becomes incumbent on researchers in service dominated sectors such as tourism to better understand effective ways to measure and manage innovation in services. This dissertation comprises three essays which singly and in combination, focus on the measurement and management of innovation in services with specific and increasing attention to the role of the destination management organization. The major bodies of literature used in these essays are the innovation literature, destination marketing and management, and networks. There are multiple lenses used to analyze services within the tourism context at the industry, destination, and organization levels. In addition to multiple lenses, multiple analytic methods are employed raging from latent growth modeling techniques to convergent parallel mixed methodology. The thesis contributes to the destination management and marketing literature in three ways. First, the thesis integrates tourism production industry into the comparison of between and within group trajectories. Second, the study empirically tests the mediating effect of network orchestration, and contributes mixed methods to the tourism field.
Temple University – Theses
Advisors/Committee Members: Roehl, Wesley S.;, Wu, Luorong, Yang, Yang, Sachs, Michael L.;.
Subjects/Keywords: Management; Business;
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Milwood, P. A. (2015). MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION. (Doctoral Dissertation). Temple University. Retrieved from http://digital.library.temple.edu/u?/p245801coll10,341058
Chicago Manual of Style (16th Edition):
Milwood, Pauline Antoinette. “MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION.” 2015. Doctoral Dissertation, Temple University. Accessed January 22, 2021.
http://digital.library.temple.edu/u?/p245801coll10,341058.
MLA Handbook (7th Edition):
Milwood, Pauline Antoinette. “MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION.” 2015. Web. 22 Jan 2021.
Vancouver:
Milwood PA. MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION. [Internet] [Doctoral dissertation]. Temple University; 2015. [cited 2021 Jan 22].
Available from: http://digital.library.temple.edu/u?/p245801coll10,341058.
Council of Science Editors:
Milwood PA. MEASUREMENT AND MANAGEMENT OF INNOVATION IN SERVICES: ESSAYS ON ICT INVESTMENT, ORCHESTRATION, AND THE ROLE OF THE DESTINATION MANAGEMENT ORGANIZATION. [Doctoral Dissertation]. Temple University; 2015. Available from: http://digital.library.temple.edu/u?/p245801coll10,341058
10.
Corne, Aurélie.
Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France.
Degree: Docteur es, Sciences de gestion, 2016, Perpignan
URL: http://www.theses.fr/2016PERP0038
► Nous postulons que la destination touristique, objet de recherche de ce travail, est un système complexe d’éléments en interaction qui se doit d’être commercialisée et…
(more)
▼ Nous postulons que la destination touristique, objet de recherche de ce travail, est un système complexe d’éléments en interaction qui se doit d’être commercialisée et gérée. Ainsi, pour maintenir sa compétitivité et son attractivité dans un environnement concurrentiel fort, les Organismes de Gestion de la Destination (OGD) et les professionnels du secteur se doivent d’adopter des stratégies opérationnelles et des outils d’aide à la décision. Cette recherche consiste à analyser la performance, principalement via l’efficience, de la destination touristique, afin de distinguer les meilleures pratiques observables (« benchmarks » ou points de comparaison) et d’apporter des recommandations managériales aux décideurs. À travers divers acteurs et échelles du territoire touristique français, nous tentons de soulever plusieurs questions de recherche liées à l’optimisation de la performance, problématique centrale en sciences de gestion. Les principaux enjeux de ce travail résident dans la valorisation de méthodes quantitatives d’aide à la décision destinéesau management du tourisme.
We postulate that tourism destination, which is the research subject of this study, is a complex system of interacting elements. Tourism Destination has to be marketed and managed. Thus, to maintain its position and attractiveness in a highly competitive environment, the Destination Management Organization (DMO) and professionals have to adopt operational strategies and tools for decision-making. The purpose of this thesis is to analyse the performance, mainly through efficiency, of the tourism destination in order to identify the best practices (benchmarks) and provide managerial recommendations to decision makers. Through various actors and different scales of the French territory, we intend to raise several issues related to performance optimization, a core research problem in management. The main purposes of this thesis lie in the use of decision-making with quantitative methods for tourism management.
Advisors/Committee Members: Solonandrasana, Bernardin (thesis director), Paget-Blanc, Eric (thesis director).
Subjects/Keywords: Performance; Benchmarking; Management du tourisme; Destination touristique; Outils d’aide à la décision; Tourism management; Tourism destination; Decision-making tools; 338.479 1
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Corne, A. (2016). Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France. (Doctoral Dissertation). Perpignan. Retrieved from http://www.theses.fr/2016PERP0038
Chicago Manual of Style (16th Edition):
Corne, Aurélie. “Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France.” 2016. Doctoral Dissertation, Perpignan. Accessed January 22, 2021.
http://www.theses.fr/2016PERP0038.
MLA Handbook (7th Edition):
Corne, Aurélie. “Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France.” 2016. Web. 22 Jan 2021.
Vancouver:
Corne A. Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France. [Internet] [Doctoral dissertation]. Perpignan; 2016. [cited 2021 Jan 22].
Available from: http://www.theses.fr/2016PERP0038.
Council of Science Editors:
Corne A. Performance et destination : outils d'aide à la décision pour les acteurs du secteur touristique : Le cas de la France : Performance and destination : decision-making tools for players of tourism sector : the case of France. [Doctoral Dissertation]. Perpignan; 2016. Available from: http://www.theses.fr/2016PERP0038

Linnaeus University
11.
Bjurgert, Amber Askling; Eliasson, Malin.
En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke.
Degree: Marketing, 2019, Linnaeus University
URL: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85237
► Skapandet av en destinations image och varumärke är idag en effektiv positioneringsstrategi. Destinationer lägger fokus på att skapa en attraktiv destination och därmed leverera…
(more)
▼ Skapandet av en destinations image och varumärke är idag en effektiv positioneringsstrategi. Destinationer lägger fokus på att skapa en attraktiv destination och därmed leverera ett värde till besökaren. Det finns däremot färre empiriska studier om hur samarbetet på en destinationer och hur ett multi-aktörsperspektiv spelar in i att skapa en attraktiv destination och därmed ett starkt varumärke. Det leder studien in på dess forskningsfråga: Hur samarbeten på en destination kan främja destinationsvarumärket? som också kommer besvaras med underfrågor: Hur Destination Management Organisations och aktörer skapar en dynamik och samverkan för att de ska samarbeta gentemot destinationens brand identity? och Hur aktörer förhåller sig till att arbeta gentemot destinationers gemensamma mål samtidigt som de beaktar egna intressen? Syftet med studien är att undersöka hur aktörer i Kalmar samverkar för att skapa en attraktiv destination och stärka dess varumärke, samt att skapa en större förståelse för hur samarbetet fungerar för att stärka varumärket. För att besvara studiens forskningsfråga har en kvalitativ metod använts med en deduktiv ansats. Studien bygger på intervjuer med sju respondenter från områden som anses relevanta för att besvara forskningsfrågan och uppnå syftet. En tematisk analys har genomförts för att se mönster i respondenternas svar. Dessa har sedan tolkats tillsammans med teorier som leder fram till vissa slutsatser. Slutsatser som kunnat dras i studien är att samarbetet på en destination kräver en organisation, möjligen en Destination Management Organisation, som kan samordna aktörerna och främja destinationsvarumärket. Studien har även visat på aktörernas egna vinning och att de fortfarande kan ta egna intressen i beaktning och ändå arbeta för destinationens mål och enhetliga varumärke.
The creation of a destination image and brand is an effective positioning strategy. Destinations focuses on creating an attractive destination and thereby delivering a value to the visitor. There are, fewer empirical studies on how the collaboration on a destination and how a multi-actor perspective plays into creating an attractive destination and thus a strong brand. This leads the thesis into its research question: How collaboration at a destination can promote the destination brand? Which will also be answered with these questions: How does Destination Management Organizations and actors create a dynamic collaboration in order for them to cooperate towards the destination brand identity? and: How actors relate to working towards destinations´ common goals while considering their own interests? The purpose of the thesis is to investigate how actors in Kalmar work together to create an attractive destination and strengthen its brand, and to create an increased understanding of how the collaboration works to strengthen the brand.
Subjects/Keywords: Destination management organisation; DMO-leadership networks; branding; destination image; brand identity; destination marketing; experiencescape; multi-actorperpsective; cooperation.; Destination management organisation; DMO-ledarskapsnätverk; branding; destination image; brand identity; destinationsmarknadsföring; experiencescape; multi-aktörsperspektiv; samarbete.; Economics and Business; Ekonomi och näringsliv
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Bjurgert, Amber Askling; Eliasson, M. (2019). En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85237
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Bjurgert, Amber Askling; Eliasson, Malin. “En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke.” 2019. Thesis, Linnaeus University. Accessed January 22, 2021.
http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85237.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Bjurgert, Amber Askling; Eliasson, Malin. “En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke.” 2019. Web. 22 Jan 2021.
Vancouver:
Bjurgert, Amber Askling; Eliasson M. En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke. [Internet] [Thesis]. Linnaeus University; 2019. [cited 2021 Jan 22].
Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85237.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Bjurgert, Amber Askling; Eliasson M. En destination - ett enhetligt varumärke : En studie om hur aktörer i Kalmar samarbetar för att skapa ett enhetligt destinationsvarumärke. [Thesis]. Linnaeus University; 2019. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-85237
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

NSYSU
12.
Hsia, Hwei-pin.
An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel.
Degree: Master, EMBA, 2016, NSYSU
URL: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702116-170332
► Since the 1990s, the Internet began the commercial development, Internet popular topics include: Internet+, e-commerce, innovation 2.0 etc., at the same time heading towards O2O,…
(more)
▼ Since the 1990s, the Internet began the commercial development, Internet popular topics include: Internet+, e-commerce, innovation 2.0 etc., at the same time heading towards O2O, big data, IOT other issues around the next wave. Internet is no longer a single and independent competitor, but multi-dimensional rivalry. The e-commerce, one of the most representatives of Internet issues is no longer operating on a website, such that the traditional retail channel should consider how physical stores and its own website transform by utilizing the innovation 2.0 applications, to create a more comprehensive range of technological consumer experience. While the traditional e-commerce and the majority of the service industry should also be consider about how to establish their own Internet+ e-commerce mode, how to use O2O commercial properties in series of online and offline execution. In the tourist industry as an example, the travelerâs behavior is changing and the travel trends are changing too, even in the past a very successful travel agency, if not trot to keep up with the market will be eliminated by competitors. How does business entity utilize multemedia to correspond to the migration of change ecosystems for market turnaround? How to create usage scenarios, in order to create the future Internet tourism ecosystem? These initiatives shall be explored by research here on.
This research is based on the study in the field of Internet+ tourism, using the case study approach to explore the smart travel. Today's global tourism trend has been migrating from the group travel to individual or backpacked travel, which means the market from the traditional source to the transition of
destination, appears to the emergence of a new business model in the tourist industry chain "Tourism
Destination Management", covering B2B, B2C website or App platform as the main structure. "The
Destination Management Solutions" is to provide traveler to experience firsthand the
destination travel as the main purpose, for travelers from major market area a demand of tailor-made for immediate fulfillment, hoping to dock the globalization and localization, to provide a complete service line before the tourists after. It became the travel agency, and even the global e-commerce company, the star-up company wants to focus and develop of new business opportunities.
This research is based on the study of business modelâs four values facet theory to explore A companyâs
destination management solutions, then pointed out that the tourist industry in the development of e-commerce environment out of business model innovation. A companyâs
destination management solutions provide customer-oriented services and travel elements to travelers, they can arrange the route by themself, so that the travelers were assembled itinerary, they not only have the selection of traditional outbound regularization product. While tourism use information systems and ERP to manage the complex suppliers, and know well the
destination resources and equipment, so that industrial network…
Advisors/Committee Members: Yi-Cheng Chen (chair), Jen-Her Wu (committee member), Tzyh-lih Hsia (chair).
Subjects/Keywords: The Destination Management Solution; O2O; Smart Travel; Business Model Innovation; Internet+
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Hsia, H. (2016). An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702116-170332
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Hsia, Hwei-pin. “An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel.” 2016. Thesis, NSYSU. Accessed January 22, 2021.
http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702116-170332.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Hsia, Hwei-pin. “An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel.” 2016. Web. 22 Jan 2021.
Vancouver:
Hsia H. An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel. [Internet] [Thesis]. NSYSU; 2016. [cited 2021 Jan 22].
Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702116-170332.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Hsia H. An Analysis of Internet+ Travel Modes:A Case Study of the Smart Travel. [Thesis]. NSYSU; 2016. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0702116-170332
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Kent State University
13.
Wang, Jiayi.
Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory.
Degree: MS, College and Graduate School of Education, Health and
Human Services / School of Foundations, Leadership and
Administration, 2016, Kent State University
URL: http://rave.ohiolink.edu/etdc/view?acc_num=kent1460986522
► In this globalizing world, sporting events play an important role in improving the attractiveness and competitiveness of a city. Sports tourism and sporting events are…
(more)
▼ In this globalizing world, sporting events play an
important role in improving the attractiveness and competitiveness
of a city. Sports tourism and sporting events are viewed as a
growing niche market. This is reflected by the contribution that
sports tourism brings to a
destination. As a consequence of sports
being attractions or activities that tourists seek to experience in
the
destination, it is paramount for a
destination to be able to
offer them. Cleveland’s continuously increasing sports offering is
making the city an appealing tourist
destination to wider groups of
tourists. Brand personality theory provides the theoretical support
for the present study. The purpose of the study is to test the
brand personality framework in the context of sports tourism,
explore the brand personality of Cleveland as a sports
destination,
and apply the theory into
destination marketing. Two types of
quantitative data analysis were performed in the present study to
test the hypotheses and gain meaningful information from the study.
The results of the present study contributed to the knowledge of
promoting sports tourism in Cleveland and limitations and future
research were discussed.
Advisors/Committee Members: Wang, Phillip (Committee Chair).
Subjects/Keywords: Sports Management; Sports; Tourism; Brand personality; Destination personality
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Wang, J. (2016). Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory. (Masters Thesis). Kent State University. Retrieved from http://rave.ohiolink.edu/etdc/view?acc_num=kent1460986522
Chicago Manual of Style (16th Edition):
Wang, Jiayi. “Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory.” 2016. Masters Thesis, Kent State University. Accessed January 22, 2021.
http://rave.ohiolink.edu/etdc/view?acc_num=kent1460986522.
MLA Handbook (7th Edition):
Wang, Jiayi. “Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory.” 2016. Web. 22 Jan 2021.
Vancouver:
Wang J. Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory. [Internet] [Masters thesis]. Kent State University; 2016. [cited 2021 Jan 22].
Available from: http://rave.ohiolink.edu/etdc/view?acc_num=kent1460986522.
Council of Science Editors:
Wang J. Understanding Cleveland as a Sports Destination: an
Empirical Study of Brand Personality Theory. [Masters Thesis]. Kent State University; 2016. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=kent1460986522

Oklahoma State University
14.
Hornsby, Gilpatrick Deshone.
Social Responsibility in Events.
Degree: School of Hotel and Restaurant Administration, 2012, Oklahoma State University
URL: http://hdl.handle.net/11244/9688
► In recent history, Corporate Social Responsibility (CSR) has come to the forefront of many conversations and surveys in the event industry, yet no study has…
(more)
▼ In recent history, Corporate Social Responsibility (CSR) has come to the forefront of many conversations and surveys in the event industry, yet no study has been completed to determine the feasibility CSR as an event industry initiative. For event planners, several studies report that CSR is a top priority, but site selection literature has not reported CSR as a factor in selecting a
destination. The lack of CSR in the site selection process is also seen in the current marketing strategies of the supplier population. This researcher examines the CSR perceptions of 44 corporate event planners and 41
destination management organization representatives to examine if CSR is currently a major decision making factor in the event industry. Data were collected via qualitative and quantitative methods. Through mixed method data analysis, this study found that there is not a single definition of CSR for the event industry, but there is practical evidence that an organization having a CSR definition affects the respondents CSR perception. The study also found that while the perception of CSR was positive for both populations, neither population felt that it had a great effect on the higher functions of the event planning process. Finally, the study found that the respondent's perception of the supply/demand relationship is possibly affected by CSR. The limitations of this study and future research are also discussed.
Advisors/Committee Members: Scott-Halsell, Sheila (advisor), Slevitch, Lisa (committee member), Ruby, Steve (committee member).
Subjects/Keywords: csr; cvb; destination management organzation; event planner; qualitative; social responsibility
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Hornsby, G. D. (2012). Social Responsibility in Events. (Thesis). Oklahoma State University. Retrieved from http://hdl.handle.net/11244/9688
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Hornsby, Gilpatrick Deshone. “Social Responsibility in Events.” 2012. Thesis, Oklahoma State University. Accessed January 22, 2021.
http://hdl.handle.net/11244/9688.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Hornsby, Gilpatrick Deshone. “Social Responsibility in Events.” 2012. Web. 22 Jan 2021.
Vancouver:
Hornsby GD. Social Responsibility in Events. [Internet] [Thesis]. Oklahoma State University; 2012. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/11244/9688.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Hornsby GD. Social Responsibility in Events. [Thesis]. Oklahoma State University; 2012. Available from: http://hdl.handle.net/11244/9688
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
15.
Calado, Miguel Jesus Rito.
Brand redefinition and communication plan for Grândola.
Degree: 2013, RCAAP
URL: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7359
► This project was elaborated with the intention to build a communication plan for Grândola, and its wide offer, in order to draw more tourists to…
(more)
▼ This project was elaborated with the intention to build a communication plan for Grândola, and its wide offer, in order to draw more tourists to the municipality. Grândola is located in South-west Portugal, being mostly known for an offer of Sun and Sea, with beaches that extend for 45 Km, but it also has rural tourism component, with green and calm landscapes, making it a close to nature destination. It also has the excitement of several events and a Casino.
By analyzing the market and the current communication strategy, some points needing improvement were found, not only regarding this operational marketing vertex , but also in what concerns brand identity. With this in mind, this project is a proposal for: the redefinition of the brand Grândola, with the creation of a new image allows its affirmation, in order to be better recognized in the market; a communication plan that follows the constructed identity, where multiple marketing communication tools are used, being all aligned.
This municipality has been able to grow in the tourist industry in the last few years, but still falls behind some other national offers that have more notoriety. However, it has the best performance in the region it is inserted, Alentejo Litoral. Knowing that, this project is based on the need to grow even more.
Este projeto foi elaborado com a intenção de criar um plano de comunicação para Grândola e a sua larga oferta, de modo a atrair mais turistas ao município. Grândola está localizada no Sudoeste de Portugal, sendo principalmente conhecida pela sua oferta em Sol e Mar, com praias que se estendem por 45 Km, mas também por uma componente de turismo rural, com planícies calmas e verdes, sendo assim um destino próximo da natureza. Também tem ainda a diversão de diversos eventos e um Casino.
Ao analisar o mercado e a atual estratégia de comunicação, foram descobertos alguns pontos que necessitam de melhoria, não apenas neste vértice do marketing operacional, mas também no que diz respeito à identidade da marca. Com isto em mente, este projeto apresenta uma proposta para: a redefinição da marca de Grândola, com a criação de uma nova imagem que permita a sua afirmação, de modo a ser mais facilmente reconhecida no mercado; um plano de comunicação que segue a identidade construída, onde múltiplas ferramentas de marketing são utilizadas de forma alinhada.
Este município tem conseguido crescer no sector do turismo nos últimos anos, mas continua atrás de outras ofertas nacionais que têm maior notoriedade. Contudo, tem o melhor desempenho da região do Litoral Alentejano. Sabendo isto, este projeto é baseado na necessidade de continuar a crescer.
Advisors/Committee Members: Pereira, Hélia Gonçalves.
Subjects/Keywords: Brand management; Destination branding; Place marketing; Communication strategy; Gestão de marca; Destination branding; Marketing de locais e estratégia de comunicação
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Calado, M. J. R. (2013). Brand redefinition and communication plan for Grândola. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7359
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Calado, Miguel Jesus Rito. “Brand redefinition and communication plan for Grândola.” 2013. Thesis, RCAAP. Accessed January 22, 2021.
https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7359.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Calado, Miguel Jesus Rito. “Brand redefinition and communication plan for Grândola.” 2013. Web. 22 Jan 2021.
Vancouver:
Calado MJR. Brand redefinition and communication plan for Grândola. [Internet] [Thesis]. RCAAP; 2013. [cited 2021 Jan 22].
Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7359.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Calado MJR. Brand redefinition and communication plan for Grândola. [Thesis]. RCAAP; 2013. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7359
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
16.
Valente, Manuel Gaspar.
The use of social media in travel planning: solutions for destination management organizations (DMOS).
Degree: 2015, RCAAP
URL: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/11473
► JEL Codes: L83, M31
Social media has been a widely discussed subject in the marketing and tourism literature. Even though most of tourism entities have…
(more)
▼ JEL Codes: L83, M31
Social media has been a widely discussed subject in the marketing and tourism literature. Even though most of tourism entities have adopted social media as marketing tool, its real potential and benefits still remain unclear for most of companies and businesses involved. Also, there is little evidence on the purposes of using social media in the travel planning and whether these platforms are relevant or not for companies to market their products and destinations.
This project aims at understanding the role of social media in tourists’ travel planning while analyzing the current role of Destination Management Organizations (DMOs) in destination promotion. This study comprised a survey with 200 tourists visiting the city of Lisbon. It was examined their usage of social media in travel planning, sites content information and influence in their travel plans and destination image. The analysis suggests social media is a relevant source in tourists’ travel planning, providing a wide range of information and used throughout all travel planning stages. Also, research claimed social media content is perceived as trustworthy and it will influence tourists travel plans as well as tourists’ destination overall image. In addition, the current level knowledge and satisfaction with Portuguese DMOs social media sites content and features was also analyzed and further combined with a qualitative study of two DMOs interviews.
This work provides insights of social media usage in the travel context and ultimately point solutions for DMOs to use them as a marketing tool. Given the fact this is one of the first studies analyzing Portuguese DMOs social sites, several recommendations are provided for future research.
O tema das redes sociais tem sido amplamente discutido na literatura de marketing e turismo. Ainda que a maior parte das entidades turísticas tenha adotado as redes sociais como ferramenta de marketing, o seu potencial e benefícios ainda parecem não ser totalmente conhecidos pela maior parte das empresas e negócios. Acresce a isto, parece predominar pouca fundamentação científica relativamente aos motivos de utilização das redes sociais no planeamento de viagens, e na importância destas plataformas para as empresas na promoção de produtos e destinos.
A presente tese procura aprofundar o papel das redes sociais no planeamento das viagens pelos turistas e analisar o papel atual das Destination Management Organizations (DMOs) portuguesas na promoção do destino. Este estudo compreendeu uma pesquisa quantitativa a 200 turistas que visitavam a cidade de Lisboa. Foram examinadas a utilização das redes sociais no planeamento das viagens, conteúdo dos sites e influência nos planos de viagem e imagem do destino. A análise sugere que as redes sociais são uma fonte relevante no planeamento das viagens pelos turistas e usada durante as fases de planeamento da viagem. Sugere-se ainda que o conteúdo apresentado nas redes sociais é confiável e que este influencia os planos de viagem bem como a imagem do destino pelos…
Advisors/Committee Members: Lengler, Jorge Francisco Bertinetti.
Subjects/Keywords: Tourism; Marketing; Social media; Travel planning; Destination image; Destination Management Organization (DMO); Turismo; Redes sociais; Planeamento de viagem; Imagem do destino
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Valente, M. G. (2015). The use of social media in travel planning: solutions for destination management organizations (DMOS). (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/11473
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Valente, Manuel Gaspar. “The use of social media in travel planning: solutions for destination management organizations (DMOS).” 2015. Thesis, RCAAP. Accessed January 22, 2021.
https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/11473.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Valente, Manuel Gaspar. “The use of social media in travel planning: solutions for destination management organizations (DMOS).” 2015. Web. 22 Jan 2021.
Vancouver:
Valente MG. The use of social media in travel planning: solutions for destination management organizations (DMOS). [Internet] [Thesis]. RCAAP; 2015. [cited 2021 Jan 22].
Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/11473.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Valente MG. The use of social media in travel planning: solutions for destination management organizations (DMOS). [Thesis]. RCAAP; 2015. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/11473
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Università Cattolica del Sacro Cuore
17.
BREGOLI, ILENIA.
Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh.
Degree: 2011, Università Cattolica del Sacro Cuore
URL: http://hdl.handle.net/10280/978
► Le destinazioni turistiche sono caratterizzate da un’elevata frammentazione dovuta al fatto che il turista consuma il prodotto turistico, composto da differenti tipologie di servizi offerti…
(more)
▼ Le destinazioni turistiche sono caratterizzate da un’elevata frammentazione dovuta al fatto che il turista consuma il prodotto turistico, composto da differenti tipologie di servizi offerti da soggetti diversi. Tuttavia, è fondamentale che il turista viva nella destinazione un’esperienza univoca e non riceva quindi messaggi discordanti provenienti dai diversi service providers, di conseguenza è fondamentale che i diversi attori siano coordinati e ciò è necessario anche al fine dello sviluppo della marca della destinazione. L’obiettivo di questa tesi è studiare entrambi gli aspetti, ossia il coordinamento svolto dalla Destination Management Organisation (DMO) e la marca della destinazione studiata dalla prospettiva dell’offerta. In particolare, l’obiettivo è mostrare come gli stakeholder della destinazione possono essere coordinati; analizzare il grado di coinvolgimento che gli stakeholder hanno rispetto alla marca della destinazione; verificare se il coordinamento svolto dalla DMO ha un effetto sulla marca della destinazione. Al fine di studiare questi aspetti, la presente ricerca ha avuto ad oggetto la città di Edimburgo che è stata studiata ricorrendo ad un metodo misto con il quale sono stati analizzati sia dati qualitativi (dati secondari e documenti) che quantitativi (questionario online).
A significant characteristic of tourism destinations is their high fragmentation, as several stakeholders operate in these destinations, providing different kinds of services to tourists. There is therefore a need to co-ordinate stakeholders so that they provide tourists with a seamless experience and contribute to the development of the destination brand. Co-ordination carried out by the DMO and the destination brand studied from a supply-side perspective are topics neglected so far, and, in order to fill this gap, this thesis aims at showing: how stakeholders are co-ordinated in a destination, to what extent stakeholders are committed to the brand and whether coordination processes have an impact on the destination brand. A mixed method design has been applied to the city of Edinburgh, analysing qualitative data (face-to-face interviews and documents) and quantitative data (an online questionnaire administered to a sample of destination stakeholders). Results show that stakeholders are coordinated through several kinds of mechanisms that have a diverse impact on the destination brand; moreover, stakeholders have a mixed commitment towards the destination brand. From this research it emerged that the role of communication is pivotal and that it is essential for tourist business newcomers to receive information on the destination brand.
Advisors/Committee Members: FIOCCA, RENATO, FIOCCA, RENATO.
Subjects/Keywords: SECS-P/08: ECONOMIA E GESTIONE DELLE IMPRESE; coordinamento, marca, destination management, destination branding, coordination, Edinburgh
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
BREGOLI, I. (2011). Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh. (Doctoral Dissertation). Università Cattolica del Sacro Cuore. Retrieved from http://hdl.handle.net/10280/978
Chicago Manual of Style (16th Edition):
BREGOLI, ILENIA. “Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh.” 2011. Doctoral Dissertation, Università Cattolica del Sacro Cuore. Accessed January 22, 2021.
http://hdl.handle.net/10280/978.
MLA Handbook (7th Edition):
BREGOLI, ILENIA. “Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh.” 2011. Web. 22 Jan 2021.
Vancouver:
BREGOLI I. Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh. [Internet] [Doctoral dissertation]. Università Cattolica del Sacro Cuore; 2011. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/10280/978.
Council of Science Editors:
BREGOLI I. Effects of Destination Management Organisation's (DMO) coordination on destination brand identity: a mixed method study on the city of Edinburgh. [Doctoral Dissertation]. Università Cattolica del Sacro Cuore; 2011. Available from: http://hdl.handle.net/10280/978
18.
Binter, Urška.
Vpliv podobe na nakup turistične storitve.
Degree: 2016, Univerza v Mariboru
URL: https://dk.um.si/IzpisGradiva.php?id=61391
;
https://dk.um.si/Dokument.php?id=97784&dn=
;
https://plus.si.cobiss.net/opac7/bib/7799827?lang=sl
► V magistrskem smo raziskovali vpliv imidža in marketinškega spleta na obseg prodaje turističnega produkta Bleda. Bled je ena izmed najbolj prepoznavnih turističnih znamenitosti Slovenije, zato…
(more)
▼ V magistrskem smo raziskovali vpliv imidža in marketinškega spleta na obseg prodaje turističnega produkta Bleda. Bled je ena izmed najbolj prepoznavnih turističnih znamenitosti Slovenije, zato je smiselno preveriti, kako uspešno je trženje unikatne destinacije.
Zasnova magistrskega dela temelji na teoretičnem in raziskovalnem delu. Prvi del povezuje teorijo turizma, prakso razvoja turistične destinacije, predstavi trženjske pristope za vzpostavite imidža destinacije in nakupno pot potrošnika. Nato je predstavljena turistična destinacija Bled, posebnosti njegovega blejskega imidža in trženja te destinacije.
Namen naše raziskave je bil ugotoviti, kako partnerji Bleda ocenjujejo dimenzije imidža in marketinškega spleta. Zanimalo nas je tudi, kako velik je vpliv imidža in marketinga na obseg prodaje nočitev. Raziskovali smo štiri dimenzije imidža ter njihovo odvisnost od obsega prodaje: zaznano unikatnost celotne podobe, zaznano unikatnost znamenitosti, kakovost okolja, percepcijo varnosti. Nadalje smo iskali povezavo med obsegom prodaje in petimi dimenzijami marketinškega spleta, ki so: zaznana kakovost produkta, percepcija cene storitev, percepcija načina prodaje Bleda, percepcija uporabljenih kanalov promocije Bleda, percepcija domačinov. Zanimala nas je še korelacija med obstoječo pozitivno izkušnjo o Sloveniji in obsegom prodaje. Anketirali smo 400 sprejemnih agencij, tuje večje organizatorje potovanj, združenja ali potovalne agencije, ki prodajajo produkt Bleda. Vrnjenih smo dobili 235 enot, od tega jih je 164 dokončalo anketo. Anketiranci prihajajo iz 30 držav vsega sveta.
Kolikor nam je poznano, je to prva tovrstna raziskava za turistično destinacijo Bled. Anketiranci izmed vseh postavk najvišje rangirajo varnost Bleda. Ta postavka ima najvišjo aritmetično sredino in najnižjo standardno deviacijo. Najnižjo oceno so anketiranci namenili prometu. Zelo nizko je ocenjena tolerantnost do drugih religij, zelo zaskrbljujoča pa je slaba ocena kakovosti storitev, saj je ta ključen element turistične ponudbe. Statistične ugotovitve ne nakazujejo povezanosti med neodvisnimi spremenljivkami (“imidž,” “marketinški splet”) in odvisno spremenljivko (obseg prodaje), kar pa še ne pomeni, da je temu res tako.
We were interested in evaluating the influence of image and marketing mix on the sales of Bled as a tourist product. Bled is one of the most renown tourist attractions of Slovenia, therefore it is interesting to see how successful is the sales of a unique destination.
The thesis comprises of the theoretical and the research part. First we introduce the theory of tourism, tourist destination development, destination image marketing approaches, as well as the purchase path of a consumer. The tourist destination of Bled with its image and marketing specifics is also presented.
The aim of the research was to find out how business partners from the field of tourism estimate the dimensions of Bled's image and the marketing mix used to promote Bled. Four dimensions of image were researched: perceived uniqueness of complete…
Advisors/Committee Members: Ferjan, Marko.
Subjects/Keywords: imidž destinacije; unikatnost znamenitosti; tržni pristopi; menedžment destinacije; destination image; uniqueness of a tourist attraction; marketing and sales approaches; destination management
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Binter, U. (2016). Vpliv podobe na nakup turistične storitve. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=61391 ; https://dk.um.si/Dokument.php?id=97784&dn= ; https://plus.si.cobiss.net/opac7/bib/7799827?lang=sl
Chicago Manual of Style (16th Edition):
Binter, Urška. “Vpliv podobe na nakup turistične storitve.” 2016. Masters Thesis, Univerza v Mariboru. Accessed January 22, 2021.
https://dk.um.si/IzpisGradiva.php?id=61391 ; https://dk.um.si/Dokument.php?id=97784&dn= ; https://plus.si.cobiss.net/opac7/bib/7799827?lang=sl.
MLA Handbook (7th Edition):
Binter, Urška. “Vpliv podobe na nakup turistične storitve.” 2016. Web. 22 Jan 2021.
Vancouver:
Binter U. Vpliv podobe na nakup turistične storitve. [Internet] [Masters thesis]. Univerza v Mariboru; 2016. [cited 2021 Jan 22].
Available from: https://dk.um.si/IzpisGradiva.php?id=61391 ; https://dk.um.si/Dokument.php?id=97784&dn= ; https://plus.si.cobiss.net/opac7/bib/7799827?lang=sl.
Council of Science Editors:
Binter U. Vpliv podobe na nakup turistične storitve. [Masters Thesis]. Univerza v Mariboru; 2016. Available from: https://dk.um.si/IzpisGradiva.php?id=61391 ; https://dk.um.si/Dokument.php?id=97784&dn= ; https://plus.si.cobiss.net/opac7/bib/7799827?lang=sl

Tampere University
19.
Javits, Olga.
Social media influencers in destination marketing. A case study of Visit Tampere, Finland
.
Degree: 2019, Tampere University
URL: https://trepo.tuni.fi//handle/10024/116053
► Tourism products are difficult to asses prior to their purchase, and consumers tend to rely on word-of-mouth recommendations before making a travel decision. When choosing…
(more)
▼ Tourism products are difficult to asses prior to their purchase, and consumers tend to rely on word-of-mouth recommendations before making a travel decision. When choosing a destination, travelers trust peer recommendations and user-generated content, rating it higher than traditional advertising. This makes online influencer marketing a strategically important tool for destination marketers. In order to reach their target demographics and secure an authentic presence in niche communities, destinations should allocate an important role to this form of marketing and integrate it into their marketing strategies.
The topic of influencer marketing has been receiving increasing academic consideration. Nevertheless, studies focused on this form of marketing in destination promotion are still scarce. Research demonstrates a gap in how destinations implement influencer marketing to support their strategic marketing objectives, how they identify a suitable influencer and gauge the effectiveness of their influencer collaborations, as well as the role of a manager throughout the whole process of place marketing via influencers. Understanding these processes is crucial for destination marketers in order to obtain results with their influencer activities and generate a better return on investments.
The thesis relies on a case study and employs such qualitative methods as semi-structured interviews and observation. The interviews with the studied company’s marketing managers are used as a primary source of data for addressing the research questions, and their results are compared and contrasted against the results of the observation.
The study uncovers the reasons behind the DMO integrating influencer marketing into its marketing strategy and demonstrates how this tool supports the marketing objectives of the destination. It also sheds light on the measurement approaches that the DMO applies to its influencer collaborations and suggests more trackable targets than awareness of the destination. The empirical study advances the understanding of the strategic role of a manager of influencer marketing activities in destination marketing and argues that a manager’s input into each collaboration is an essential prerequisite for successful results. In addition, it generates insights into how the DMO could shape its influencer marketing activities into a more strategic process.
Subjects/Keywords: Influencer marketing;
destination marketing;
social media;
strategic marketing;
media management;
strategic management.
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Javits, O. (2019). Social media influencers in destination marketing. A case study of Visit Tampere, Finland
. (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi//handle/10024/116053
Chicago Manual of Style (16th Edition):
Javits, Olga. “Social media influencers in destination marketing. A case study of Visit Tampere, Finland
.” 2019. Masters Thesis, Tampere University. Accessed January 22, 2021.
https://trepo.tuni.fi//handle/10024/116053.
MLA Handbook (7th Edition):
Javits, Olga. “Social media influencers in destination marketing. A case study of Visit Tampere, Finland
.” 2019. Web. 22 Jan 2021.
Vancouver:
Javits O. Social media influencers in destination marketing. A case study of Visit Tampere, Finland
. [Internet] [Masters thesis]. Tampere University; 2019. [cited 2021 Jan 22].
Available from: https://trepo.tuni.fi//handle/10024/116053.
Council of Science Editors:
Javits O. Social media influencers in destination marketing. A case study of Visit Tampere, Finland
. [Masters Thesis]. Tampere University; 2019. Available from: https://trepo.tuni.fi//handle/10024/116053

Southern Cross University
20.
Hills, Joshua Rupert.
Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region.
Degree: 2016, Southern Cross University
URL: https://epubs.scu.edu.au/theses/534
► Using a social constructionist approach, this thesis investigates the opportunities and challenges for cross-border tourism collaboration in an Australian subnational border region. It contributes a…
(more)
▼ Using a social constructionist approach, this thesis investigates the opportunities and challenges for cross-border tourism collaboration in an Australian subnational border region. It contributes a perspective wherein subnational border regions are characterised by multiple borders, networks, scales, meanings of borders and views on tourism. Existing approaches to investigating cross-border tourism management have focused on a single scale and on the integration of administrative units of government. Acknowledging the complexity of tourism management in subnational border regions, this thesis recommends new policy approaches and governance arrangements for sustainable cross-border tourism management.
Subjects/Keywords: border regions; subnational borders; destination management; tourism collaboration; Australian federalism; Strategic Management Policy; Tourism
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Hills, J. R. (2016). Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region. (Thesis). Southern Cross University. Retrieved from https://epubs.scu.edu.au/theses/534
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Hills, Joshua Rupert. “Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region.” 2016. Thesis, Southern Cross University. Accessed January 22, 2021.
https://epubs.scu.edu.au/theses/534.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Hills, Joshua Rupert. “Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region.” 2016. Web. 22 Jan 2021.
Vancouver:
Hills JR. Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region. [Internet] [Thesis]. Southern Cross University; 2016. [cited 2021 Jan 22].
Available from: https://epubs.scu.edu.au/theses/534.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Hills JR. Tourism management and subnational borders under Australian federalism : cross-border tourism management episodes in the Australian central east coast border region. [Thesis]. Southern Cross University; 2016. Available from: https://epubs.scu.edu.au/theses/534
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of Wollongong
21.
Scarpino Johns, Michelle Renee.
Exploring crisis management challenges in destination management organizations.
Degree: PhD, 2015, University of Wollongong
URL: 150603
Tourism
Management,
150310
Organisation
and
Management
Theory,
150311
Organisational
Behaviour,
150312
Organisational
Planning
and
Management
;
https://ro.uow.edu.au/theses/4431
► Characterized as integrated and open systems, tourism economies are highly susceptible to external factors due to the number and diversity of stakeholders involved. The…
(more)
▼ Characterized as integrated and open systems, tourism economies are highly susceptible to external factors due to the number and diversity of stakeholders involved. The alarming rise of global crises, coupled with the capacity of each crisis to severely impact a range of tourism organizations and a variety of other stakeholders (Ritchie, 2009), has led tourism scholars and professionals to take a more rigorous approach toward addressing this issue through tourism crisis management (TCM). TCM is essentially crisis management for the tourism industry.
Subjects/Keywords: Organizational resilience; organizational resilience management; crisis management; disaster management; destination management; DMO; tourism; tourism planning; organizational behavior
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Scarpino Johns, M. R. (2015). Exploring crisis management challenges in destination management organizations. (Doctoral Dissertation). University of Wollongong. Retrieved from 150603 Tourism Management, 150310 Organisation and Management Theory, 150311 Organisational Behaviour, 150312 Organisational Planning and Management ; https://ro.uow.edu.au/theses/4431
Chicago Manual of Style (16th Edition):
Scarpino Johns, Michelle Renee. “Exploring crisis management challenges in destination management organizations.” 2015. Doctoral Dissertation, University of Wollongong. Accessed January 22, 2021.
150603 Tourism Management, 150310 Organisation and Management Theory, 150311 Organisational Behaviour, 150312 Organisational Planning and Management ; https://ro.uow.edu.au/theses/4431.
MLA Handbook (7th Edition):
Scarpino Johns, Michelle Renee. “Exploring crisis management challenges in destination management organizations.” 2015. Web. 22 Jan 2021.
Vancouver:
Scarpino Johns MR. Exploring crisis management challenges in destination management organizations. [Internet] [Doctoral dissertation]. University of Wollongong; 2015. [cited 2021 Jan 22].
Available from: 150603 Tourism Management, 150310 Organisation and Management Theory, 150311 Organisational Behaviour, 150312 Organisational Planning and Management ; https://ro.uow.edu.au/theses/4431.
Council of Science Editors:
Scarpino Johns MR. Exploring crisis management challenges in destination management organizations. [Doctoral Dissertation]. University of Wollongong; 2015. Available from: 150603 Tourism Management, 150310 Organisation and Management Theory, 150311 Organisational Behaviour, 150312 Organisational Planning and Management ; https://ro.uow.edu.au/theses/4431
22.
Sabo Turner, Tanisa.
MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR.
Degree: 2015, Univerza v Mariboru
URL: https://dk.um.si/IzpisGradiva.php?id=47837
;
https://dk.um.si/Dokument.php?id=71628&dn=
;
https://plus.si.cobiss.net/opac7/bib/12047132?lang=sl
► Globalizacija, čas v katerem živimo, je zaznamovana z nenehnimi spremembami, ki se jim ne moremo izogniti in predstavljajo edino stalnico našega življenja. Konkurenčni boj med…
(more)
▼ Globalizacija, čas v katerem živimo, je zaznamovana z nenehnimi spremembami, ki se jim ne moremo izogniti in predstavljajo edino stalnico našega življenja. Konkurenčni boj med podjetji je z vsakim dnem večji, zato je zelo pomembno, da podjetja postanejo inovativna, znajo navdušiti odjemalce in so boljša od konkurentov. Področje, ki smo ga raziskovali v magistrskem delu se navezuje na management kakovosti in zadovoljstva s turistično destinacijo Maribor. V današnjem konkurenčnem okolju predstavlja kakovost storitev najpomembnejši cilj, ki pripomore k zadovoljitvi potreb odjemalcev. Za vsako podjetje oz. destinacijo pa je pomembno tudi, da potekata proizvodnja in marketing storitev ob najmanjših možnih stroških, ob katerih se zadovoljujejo potrebe odjemalcev, kar je glavni namen managementa kakovosti.
Globalization, the modern times are marked with permanent changes, which we cannot avoid and which represent the only constant of our lives. The competition between companies is getting fiercer by the day, which is why it is of great importance for the companies to become more innovative, to know how to impress their clients and to be better than the competition. The field of research in this master paper is aiming at quality management and the satisfaction with the tourist destination Maribor. In today's competitive environment, service quality is the most important goal that contributes to the clients’ satisfaction. For each company or destination, it is also important that the production costs and service marketing are kept as low as possible while at the same time meeting the clients’ needs, which is the main purpose of quality management.
Advisors/Committee Members: Milfelner, Borut.
Subjects/Keywords: turistična destinacija; destinacijski managament; zadovoljstvo odjemalcev; managament kakovosti; kakovost storitev; tourist destination; destination management; customer satisfaction; quality management and service quality; info:eu-repo/classification/udc/338.48
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Sabo Turner, T. (2015). MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=47837 ; https://dk.um.si/Dokument.php?id=71628&dn= ; https://plus.si.cobiss.net/opac7/bib/12047132?lang=sl
Chicago Manual of Style (16th Edition):
Sabo Turner, Tanisa. “MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR.” 2015. Masters Thesis, Univerza v Mariboru. Accessed January 22, 2021.
https://dk.um.si/IzpisGradiva.php?id=47837 ; https://dk.um.si/Dokument.php?id=71628&dn= ; https://plus.si.cobiss.net/opac7/bib/12047132?lang=sl.
MLA Handbook (7th Edition):
Sabo Turner, Tanisa. “MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR.” 2015. Web. 22 Jan 2021.
Vancouver:
Sabo Turner T. MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR. [Internet] [Masters thesis]. Univerza v Mariboru; 2015. [cited 2021 Jan 22].
Available from: https://dk.um.si/IzpisGradiva.php?id=47837 ; https://dk.um.si/Dokument.php?id=71628&dn= ; https://plus.si.cobiss.net/opac7/bib/12047132?lang=sl.
Council of Science Editors:
Sabo Turner T. MERJENJE IN MANAGEMENT KAKOVOSTI IN ZADOVOLJSTVA S TURISTIČNO DESTINACIJO: PRIMER DESTINACIJE MARIBOR. [Masters Thesis]. Univerza v Mariboru; 2015. Available from: https://dk.um.si/IzpisGradiva.php?id=47837 ; https://dk.um.si/Dokument.php?id=71628&dn= ; https://plus.si.cobiss.net/opac7/bib/12047132?lang=sl

Brno University of Technology
23.
Kozová, Martina.
Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko.
Degree: 2019, Brno University of Technology
URL: http://hdl.handle.net/11012/67079
► This thesis is dealing with problems of creating products in the tourist destination South Slovácko. In the introductory part there are described theoretical solutions of…
(more)
▼ This thesis is dealing with problems of creating products in the tourist
destination South Slovácko. In the introductory part there are described theoretical solutions of thesis, first of all essence of the
management and marketing of
destination, touristic products and product creation. In the second part there are realized analysis, which are focused on evaluate of current
destination condition, including analysis of touristic demand and comparison with the biggest competitors. Closing part is dealing with the design of the products, which should make touristic destinations more attractive.
Advisors/Committee Members: Kaňovská, Lucie (advisor), Hojačová, Dita (referee).
Subjects/Keywords: cestovní ruch; turistická destinace; marketing; produkt cestovního ruchu; marketingový mix; destinační management; tourism; tourist destination; marketing; tourism product; marketing mix; destination management
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Kozová, M. (2019). Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/67079
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Kozová, Martina. “Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko.” 2019. Thesis, Brno University of Technology. Accessed January 22, 2021.
http://hdl.handle.net/11012/67079.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Kozová, Martina. “Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko.” 2019. Web. 22 Jan 2021.
Vancouver:
Kozová M. Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2021 Jan 22].
Available from: http://hdl.handle.net/11012/67079.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Kozová M. Tvorba produktů pro destinaci Jižní Slovácko: Products Creation for Destination of South Slovácko. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/67079
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Temple University
24.
Stienmetz, Jason Lee.
Foundations for a Network Model of Destination Value Creation.
Degree: PhD, 2016, Temple University
URL: http://digital.library.temple.edu/u?/p245801coll10,419874
► Tourism and Sport
Previous research has demonstrated that a network model of destination value creation (i.e. the Destination Value System model) based on the flows…
(more)
▼ Tourism and Sport
Previous research has demonstrated that a network model of destination value creation (i.e. the Destination Value System model) based on the flows of travelers within a destination can be used to estimate and predict individual attractions’ marginal contributions to total visitor expenditures. While development to date of the Destination Value System (DVS) has focused on the value created from dyadic relationships within the destination network, previous research supports the proposition that system-level network structures significantly influence the total value created within a destination. This study, therefore, builds upon previous DVS research in order to determine the relationships between system-level network structures and total value creation within a destination. To answer this question econometric analysis of panel data covering 43 Florida destinations over the period from 2007 to 2015 was conducted. The panel data was created utilizing volunteered geographic information (VGI) obtained from 4.6 million photographs shared on Flickr. Results of econometric analysis indicate that both seasonal effects and DVS network structures have statistically significant relationships with total tourism-related sales within a destination. Specifically, network density, network out-degree centralization, and network global clustering coefficient are found to have negative and statistically significant effects on destination value creation, while network in-degree centralization, network betweenness centralization, and network subcommunity count are found to have positive and statistically significant effects. Quarterly seasonality is also found to have dynamic and statistically significant effects on total tourism-related sales within a destination. Based on the network structures of destinations and total tourism related sales within destinations, this study also uses k-means cluster analysis to classify tourism destinations into a taxonomy of six different system types (Exploration, Involvement, Development I, Development II, Consolidation, and Stars). This taxonomy of DVS types is found to correspond to Butler’s (1980) conceptualization of the destination life cycle, and additional data visualization and exploration based on the DVS taxonomy finds distinct characteristics in destination structure, dynamics, evolution, and performance that may be useful for benchmarking. Additionally, this study assesses the quality of VGI data for tourism related research by comparing DVS network structures based on Flickr data and visitor intercept survey data. Support for the use of VGI data is found, provided that thousands of observations are available for analysis. When fewer observations are available, aggregation techniques are recommended in order to improve the quality of overall destination network system quantification. This research makes important contributions to both the academic literature and the practical management of destinations by demonstrating that DVS network structures significantly…
Advisors/Committee Members: Roehl, Wesley S.;, Yang, Yang, Ok, Chihyung, Fesenmaier, Daniel R.;.
Subjects/Keywords: Business administration;
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Stienmetz, J. L. (2016). Foundations for a Network Model of Destination Value Creation. (Doctoral Dissertation). Temple University. Retrieved from http://digital.library.temple.edu/u?/p245801coll10,419874
Chicago Manual of Style (16th Edition):
Stienmetz, Jason Lee. “Foundations for a Network Model of Destination Value Creation.” 2016. Doctoral Dissertation, Temple University. Accessed January 22, 2021.
http://digital.library.temple.edu/u?/p245801coll10,419874.
MLA Handbook (7th Edition):
Stienmetz, Jason Lee. “Foundations for a Network Model of Destination Value Creation.” 2016. Web. 22 Jan 2021.
Vancouver:
Stienmetz JL. Foundations for a Network Model of Destination Value Creation. [Internet] [Doctoral dissertation]. Temple University; 2016. [cited 2021 Jan 22].
Available from: http://digital.library.temple.edu/u?/p245801coll10,419874.
Council of Science Editors:
Stienmetz JL. Foundations for a Network Model of Destination Value Creation. [Doctoral Dissertation]. Temple University; 2016. Available from: http://digital.library.temple.edu/u?/p245801coll10,419874
25.
Martins, Celso Alves.
Albufeira: a proposal for brand redefinition and communication plan.
Degree: 2013, RCAAP
URL: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7973
► Mestrado em Marketing
The main objective of this project is to reinforce the brand Albufeira by presenting a communication plan. Albufeira is a city known…
(more)
▼ Mestrado em Marketing
The main objective of this project is to reinforce the brand Albufeira by presenting a communication plan. Albufeira is a city known mostly for the amazing beaches and nightlife, however has so much more to offer, as history, culture, food, events and others.
In order to create a consistent and coherent strategic communication plan, it was needed to aggregate all the possible information about the city. Therefore, it was important to characterize all the tourism offer and tourism products of Albufeira, as well as analyze its current positioning.
When analyzing the city, it was possible to understand that its brand identity can be improved. Therefore, there was the need to redefine the Albufeira brand. This is one of the most important aspects of this project.
O principal objetivo deste projeto é reforçar a marca Albufeira, apresentando um plano de comunicação. Albufeira é uma cidade conhecida principalmente por as suas praias incríveis e vida nocturna, no entanto, tem muito mais para oferecer, como história, cultura, gastronomia e eventos, entre outros.
A fim de criar um plano estratégico de comunicação consistente e coerente, foi necessário agregar todas as informações possíveis sobre a cidade. Deste modo, era importante caracterizar toda a oferta turística e produtos turísticos de Albufeira, bem como analisar o seu posicionamento atual.
Ao analisar a cidade, foi possível compreender que a sua identidade de marca pode ser melhorada. Assim, houve a necessidade de repensar a marca Albufeira, sendo que, a sua redefinição é um dos aspectos principais deste projeto.
Advisors/Committee Members: Pereira, Hélia Gonçalves.
Subjects/Keywords: Branding management; Destination branding; Communication strategy; Gestão de marca; Marketing territorial; Estratégia de comunicação; Albufeira
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Martins, C. A. (2013). Albufeira: a proposal for brand redefinition and communication plan. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7973
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Martins, Celso Alves. “Albufeira: a proposal for brand redefinition and communication plan.” 2013. Thesis, RCAAP. Accessed January 22, 2021.
https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7973.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Martins, Celso Alves. “Albufeira: a proposal for brand redefinition and communication plan.” 2013. Web. 22 Jan 2021.
Vancouver:
Martins CA. Albufeira: a proposal for brand redefinition and communication plan. [Internet] [Thesis]. RCAAP; 2013. [cited 2021 Jan 22].
Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7973.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Martins CA. Albufeira: a proposal for brand redefinition and communication plan. [Thesis]. RCAAP; 2013. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/7973
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

West Virginia University
26.
Arbogast, Doug.
The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia.
Degree: PhD, Recreation, Parks and Tourism Resources, 2019, West Virginia University
URL: https://doi.org/10.33915/etd.3811
;
https://researchrepository.wvu.edu/etd/3811
► While rural tourism has been a prominent topic of tourism research sine the 1970’s, more research is needed to further identify key factors for…
(more)
▼ While rural tourism has been a prominent topic of tourism research sine the 1970’s, more research is needed to further identify key factors for success and methodologies successful in achieving both theoretical and practical outcomes that can advance field of study. This study attempted to apply a mixed methods approach, utilizing both quantitative and qualitative methods to explore factors for success by gathering data from a wide range of stakeholders attempting to triangulate results using a transdisciplinary approach. Multi-stakeholder engagement (key informants, local residents, and visitors) in the tourism development process is essential in identifying opportunities and challenges and appropriate methods to develop, manage, and market sustainable rural tourism as a component of a diversified rural economy.
The goal of this study is to identify, explore, and describe key variables for success in developing sustainable rural tourism. Both quantitative and qualitative methods were employed engaging a transdisciplinary team of faculty from West Virginia University and local stakeholders and organizations in Tucker County, West Virginia. Tucker County, WV was chosen as the study area due to its diversity of rural tourism attractions, active engagement by local stakeholders, opportunities and challenges it faces due to recent infrastructure improvements, and development of a Cultural District Authority (CDA) positioned to guide and support sustainable tourism development. Interviews were conducted with key informants; surveys were administered to local residents, visitors, and local businesses to better understand demographics, perceptions, preferences, and opinions; and design workshops were convened to identify factors for success in developing sustainable tourism in this rural
destination.
The first study utilized qualitative research methods which included 30 in-depth semi-structured individual interviews with key informants representing a range of tourism-related organizations involved in
destination marketing and
management. The second study utilized quantitative research methods to analyze the effect of social capital on resident attitudes toward tourism and support for tourism development based on data collected from 637 local residents. Structural equation modeling and ANOVA were utilized as analysis methods. The third study utilized a transdisciplinary team of West Virginia University faculty employing a mixed methods approach that included key informant interviews; surveys of visitors and residents, an economic impact assessment of local business, and social design workshops to visualize development opportunities including site design and development of a cultural identity.
<h2> Results are subdivided into sections. In terms of key informants and
destination management findings revealed a clear separation of marketing and
management roles and responsibilities with separate organizations created with a primary mission for each role.
Destination…
Advisors/Committee Members: Jinyang Deng, Kudzayi Maumbe, Steven Selin.
Subjects/Keywords: rural tourism; sustainable tourism; destination management; SEM; social capital; transdisciplinary; mixed methods; DMO
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Arbogast, D. (2019). The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia. (Doctoral Dissertation). West Virginia University. Retrieved from https://doi.org/10.33915/etd.3811 ; https://researchrepository.wvu.edu/etd/3811
Chicago Manual of Style (16th Edition):
Arbogast, Doug. “The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia.” 2019. Doctoral Dissertation, West Virginia University. Accessed January 22, 2021.
https://doi.org/10.33915/etd.3811 ; https://researchrepository.wvu.edu/etd/3811.
MLA Handbook (7th Edition):
Arbogast, Doug. “The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia.” 2019. Web. 22 Jan 2021.
Vancouver:
Arbogast D. The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia. [Internet] [Doctoral dissertation]. West Virginia University; 2019. [cited 2021 Jan 22].
Available from: https://doi.org/10.33915/etd.3811 ; https://researchrepository.wvu.edu/etd/3811.
Council of Science Editors:
Arbogast D. The effect of resident attitudes, social capital, and stakeholder engagement on rural tourism development in West Virginia. [Doctoral Dissertation]. West Virginia University; 2019. Available from: https://doi.org/10.33915/etd.3811 ; https://researchrepository.wvu.edu/etd/3811
27.
Alami, Tarik.
Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders.
Degree: Business Administration, 2016, Umeå University
URL: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-122391
► Increasing mobility facilitated by reduced cost of connecting across distances has made cities become the most attractive and most frequently visited tourist destinations. For…
(more)
▼ Increasing mobility facilitated by reduced cost of connecting across distances has made cities become the most attractive and most frequently visited tourist destinations. For many urban destinations, especially in developing countries this increasing inflow of tourists contributes significantly to the local economy. As tourist preferences and expectations change, a sustainable and competitive destination management approach has received increasing importance in order to properly adapt to the changing market conditions. With the increasing importance of including sustainability in developing competitive destinations, Destination Management Organizations (DMOs) have noticed the potential to use smart technologies to enhance tourism experiences and develop the destination for increasing the quality of life for tourists and citizens. However, this requires the DMO to find ways how to deliver a wide range of information, facilitate interaction with stakeholders and gather visitor and management information. DMOs have to fulfil the evolving expectations and needs of an increasing number of tourists and at the same time make sure the destination is developed and managed in such a manner that it does not deteriorate the urban environment and contribute to the benefit of its private-, and public stakeholders as well as its residents. This thesis aims to answer the following research question: How can the DMO use stakeholder perceptions on sustainable and smart urban tourism goals in response to the increasingly competitive tourism market? The purpose of this thesis is to map the perceptions of destination stakeholders and the DMO on sustainable and smart urban tourism goals. This aims to support the DMO to manage stakeholders in a more effective way towards balancing economic-, social- and environmental goals of sustainability in the destination. This qualitative research was carried out in the context of destination stakeholders to the DMO in Marrakech through semi-structured interviews. Seven different respondents participated that represented the different stakeholder groups relevant in developing sustainable and smart urban tourism goals which are 2 of the private sector-, public sector and the host community respectively as well as the DMO. The study revealed that there is generally a common understanding among stakeholders in Marrakech regarding the importance of sustainable and smart urban tourism goals. However a common strategic vision and coordinated destination management approach is lacking as well as clarity about an integrated planning approach to realize sustainable and smart tourism goals. Moreover, having established a participatory approach for information exchange has distinguished the city from other top-down approaches that have made many destinations lose their uniqueness. Stakeholders have already benefited from this approach and developed sustainable and smart projects, but an overall vision requires stronger vision from the DMO. The study findings show that this participatory…
Subjects/Keywords: Destination Management; DMO; sustainable tourism; smart tourism; smart city; urban tourism; ICT
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Alami, T. (2016). Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders. (Thesis). Umeå University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-122391
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Alami, Tarik. “Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders.” 2016. Thesis, Umeå University. Accessed January 22, 2021.
http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-122391.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Alami, Tarik. “Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders.” 2016. Web. 22 Jan 2021.
Vancouver:
Alami T. Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders. [Internet] [Thesis]. Umeå University; 2016. [cited 2021 Jan 22].
Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-122391.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Alami T. Sustainable and smart destination management : Opportunities for the DMO to act as an intelligent agent among destination stakeholders. [Thesis]. Umeå University; 2016. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-122391
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of South Carolina
28.
Atadil, Hilmi Atahan.
An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles.
Degree: PhD, School of Hotel, Restaurant and Tourism Management, 2016, University of South Carolina
URL: https://scholarcommons.sc.edu/etd/3405
► The purpose of this dissertation is to examine the destination choice behavior of tourists by using meme maps, images and decision making styles. The…
(more)
▼ The purpose of this dissertation is to examine the
destination choice behavior of tourists by using meme maps, images and decision making styles. The current article-based dissertation entails three separate studies that utilized data collected from Chinese, Arab, Russian and German tourists. The first article included within this dissertation assesses the perceived importance of the attributes that form
destination images based on general vacation experiences and opinions of tourists and compares the expected performance of
destination attributes of Turkey in attracting tourists from its emerging markets (like China as well as Arab countries) using modified version of Importance-Performance Analysis.
The second article identifies tourist segments using a factor-cluster approach based on travel Decision Making Styles (DMS) of individuals, and profiles tourist segments and identifies likely differences between these segments using a series of variables such as tourism involvement,
destination images and demographic characteristics. The third and the major article of the dissertation advances and transfers the knowledge of Memetics science into the field of tourism and hospitality by creating meme maps of a major tourism
destination within Turkey.
Versatile findings of the three studies advance the theoretical understanding of the decision-making behavior of tourists. Moreover, these findings create new knowledge in tourism by reconceptualizing and refining constructs such as memes, DMS and tourisminvolvement. Findings also provide invaluable practical
management information for
destination management organizations (DMOs), and the tourism and hospitality industry. More specifically, the first article verifies that different tourist segments can attach different levels of importance and performance to the perceived
destination image of the same
destination. Specific practical implications were recommended for the Turkish
destination management organizations that want to generate tailored marketing strategies for emerging markets. Moreover, while the second article validates the efficacy of the Consumer Involvement Profile, it concludes that there are attitudinal differences among the DMS tourist segments towards
destination image and tourism involvement. Positioning strategies were developed based on the identified key characteristics of the obtained tourist segments. Lastly, the major article of the dissertation also provides significant theoretical and practical implications. There is no certain and well-accepted methodology and statistical procedure to generate meme maps in the tourism and hospitality field. Thus, the major article includes explanation of the employed methodology and statistical procedures in detail to guide the future research on Memetics in the field.
Advisors/Committee Members: Ercan Trunk.
Subjects/Keywords: Business; Hospitality Administration and Management; Destination Choice Behavior; Meme Maps; Images; Decision Making Styles
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APA ·
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APA (6th Edition):
Atadil, H. A. (2016). An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles. (Doctoral Dissertation). University of South Carolina. Retrieved from https://scholarcommons.sc.edu/etd/3405
Chicago Manual of Style (16th Edition):
Atadil, Hilmi Atahan. “An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles.” 2016. Doctoral Dissertation, University of South Carolina. Accessed January 22, 2021.
https://scholarcommons.sc.edu/etd/3405.
MLA Handbook (7th Edition):
Atadil, Hilmi Atahan. “An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles.” 2016. Web. 22 Jan 2021.
Vancouver:
Atadil HA. An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles. [Internet] [Doctoral dissertation]. University of South Carolina; 2016. [cited 2021 Jan 22].
Available from: https://scholarcommons.sc.edu/etd/3405.
Council of Science Editors:
Atadil HA. An Examination Of Destination Choice Behavior Using Meme Maps, Images and Decision Making Styles. [Doctoral Dissertation]. University of South Carolina; 2016. Available from: https://scholarcommons.sc.edu/etd/3405
29.
Mulec Ivan.
Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti.
Degree: 2011, University of Novi Sad
URL: https://www.cris.uns.ac.rs/DownloadFileServlet/Disertacija142839211323213.pdf?controlNumber=(BISIS)77363&fileName=142839211323213.pdf&id=3483&source=OATD&language=en
;
https://www.cris.uns.ac.rs/record.jsf?recordId=77363&source=OATD&language=en
► Vojvodina je potencijalna turistička destinacija (TD), koja ima sve predispozicije da jednog dana postane poznata i uspešna turistička destinacija. To što nas na primeru…
(more)
▼ Vojvodina je potencijalna turistička destinacija (TD), koja ima sve predispozicije da jednog dana postane poznata i uspešna turistička destinacija. To što nas na primeru TD Vojvodine najviše zanima je pitanje zašto su druge turističke destinacije kompetitivnije od nas, zašto su poznatije, popularnije i zašto stvaraju više prihoda nego turizam u Vojvodini. Odgovor leži u činjenici da su sposobne da u sve jačoj međunarodnoj konkurenciji koja vlada u svetu povećaju broj turista, njihovu potrošnju, i da nude turistima nezaboravno, odgovarajuće i po mogućstvu bolje iskustvo od očekivanog. Popularnost turističkih destinacija u svetu se konstantno menja. Njihova popularnost varira zbog zbivanja u samoj turističkoj destinaciji i u njenoj okolini. Turistički menadžeri mogu veoma uticati na zbivanja u samoj turističkoj destinaciji, ali su uglavnom nemoćni kad su u pitanju zbivanja u okolini. Proces pojavljivanja, razvoja i opadanja omiljenosti turističkih destinacija u svetu poznat je pod imenom »životni ciklus« turističkih destinacija. U kojoj fazi tog ciklusa se trenutno nalazi Vojvodina? Da li je Vojvodina dovoljno poznata kao turistička destinacija je prvo pitanje koje je autor disertacije postavio i koje je opisano u prvom delu istraživačkog rada. Drugi deo istraţivanja odnosio se na kompetitivnost turističke destinacije Vojvodina. O kompetitivnosti je autor diskutovao sa turističkim radnicima i stručnjacima u samoj destinaciji, uz pretpostavku, da je oni najbolje poznaju i da je njihova ocena realna, naravno upoređena sa komparatibilnim turističkim destinacijama u okruženju. Danas je celokupni koncept kompetitivnosti turističke destinacije redefinisan, jer je sama priroda kompetitivnosti i održivosti u konstantnoj evoluciji i zato moraju menadžeri turističkih destinacija konstantno pratiti razvoj destinacija i anticipirati budućnost radije nego ispravljati i reagovati na prošlost. Svaka turistička destinacija ima i svoje komparativne i kompetitivne prednosti. Komparativne prednosti su uglavnom vezane za prirodne, a i izgrađene resurse. Kompetitivne prednosti turističkih destinacija se odnose na njihovu sposobnost kako upravljati prirodnim resursima, na održivi naĉin i to na duži rok. Koncepti komparativnih i kompetitivnih prednosti poslužile su kao osnova za razvoj autorovog modela destinacijskog menadžmenta Vojvodine, i on je predstavljen na kraju disertacije. Ukoliko bi ovaj ili sličan model bio striktno primenjen u TD Vojvodini, moţe se smatrati da bi ona zaista postala dobro rukovođena i popularna turistička destinacija Evrope i sveta.
Vojvodina is a potential tourist destination which has all the possibilities to become one day better known and a successful destination. The question that arises first is why other tourist destinations are more competitive than Vojvodina, why are they better known, more popular and why do they generate more tourist income than tourism in Vojvodina. The answer lies in their ability to augment the…
Advisors/Committee Members: Hadžić Olga, Romelić Jovan, Ćurčić Nevena, Čerović Slobodan.
Subjects/Keywords: Vojvodina, kompetitivnost, modeli menadžmenta, turistička destinacija; Vojvodina, competitiveness, models of management, tourist destination
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Ivan, M. (2011). Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti. (Thesis). University of Novi Sad. Retrieved from https://www.cris.uns.ac.rs/DownloadFileServlet/Disertacija142839211323213.pdf?controlNumber=(BISIS)77363&fileName=142839211323213.pdf&id=3483&source=OATD&language=en ; https://www.cris.uns.ac.rs/record.jsf?recordId=77363&source=OATD&language=en
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Ivan, Mulec. “Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti.” 2011. Thesis, University of Novi Sad. Accessed January 22, 2021.
https://www.cris.uns.ac.rs/DownloadFileServlet/Disertacija142839211323213.pdf?controlNumber=(BISIS)77363&fileName=142839211323213.pdf&id=3483&source=OATD&language=en ; https://www.cris.uns.ac.rs/record.jsf?recordId=77363&source=OATD&language=en.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Ivan, Mulec. “Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti.” 2011. Web. 22 Jan 2021.
Vancouver:
Ivan M. Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti. [Internet] [Thesis]. University of Novi Sad; 2011. [cited 2021 Jan 22].
Available from: https://www.cris.uns.ac.rs/DownloadFileServlet/Disertacija142839211323213.pdf?controlNumber=(BISIS)77363&fileName=142839211323213.pdf&id=3483&source=OATD&language=en ; https://www.cris.uns.ac.rs/record.jsf?recordId=77363&source=OATD&language=en.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Ivan M. Modeli menadžmenta turističke destinacije Vojvodine u funkciji postizanja međunarodne kompetitivnosti. [Thesis]. University of Novi Sad; 2011. Available from: https://www.cris.uns.ac.rs/DownloadFileServlet/Disertacija142839211323213.pdf?controlNumber=(BISIS)77363&fileName=142839211323213.pdf&id=3483&source=OATD&language=en ; https://www.cris.uns.ac.rs/record.jsf?recordId=77363&source=OATD&language=en
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
30.
Carvalho, Pedro Domingos da Costa.
A imagem de um destino turístico cultural.
Degree: 2009, Universidade Fernando Pessoa
URL: https://www.rcaap.pt/detail.jsp?id=oai:bdigital.ufp.pt:10284/1412
► Dissertação de Mestrado apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Ciências Empresariais.
Esta dissertação tem como…
(more)
▼ Dissertação de Mestrado apresentada à Universidade Fernando Pessoa como parte dos requisitos para obtenção do grau de Mestre em Ciências Empresariais.
Esta dissertação tem como objectivo principal avaliar a Imagem do destino turístico
cultural Alto Douro Vinhateiro (ADV), Património da Humanidade, bem como traçar o
perfil do visitante, avaliar a sua satisfação, e intenções de voltar e de recomendar o
destino.
Para concretizar os objectivos, seguiu-se uma pesquisa descritiva, com recolha de dados
através de questionário, aplicado a visitantes no ADV, obtendo-se uma amostra de 252
questionários.
Conclui-se que a imagem percebida pelos visitantes em relação ao destino, está
fortemente associada à paisagem cultural Património da Humanidade, e a um espaço
natural de beleza e relaxe, bem como a experiências ligadas ao Rio Douro, à Vinha e ao
Vinho.
O perfil do visitante é caracterizado pela disponibilidade para viajar, pelo alto poder de
compra, pelo nível académico e cultural elevado, e pela procura de experiências únicas,
e enriquecedoras.
Verificou-se que a imagem percebida de destino influencia a satisfação, a intenção de
voltar e de recomendar, e que a satisfação influencia a intenção de voltar e de
recomendar o ADV. A imagem percebida do destino é muito favorável, verificando-se
um nível elevado de satisfação, e de intenção de recomendação, apesar de se terem
identificado alguns aspectos negativos da oferta. Existe alguma incerteza em relação à
intenção de voltar, o que representa um desafio para instituições e empresas - na
construção de uma oferta uniforme, orientada por padrões de qualidade, direccionada
aos segmentos e perfis que o estudo permite identificar, e na comunicação e promoção
da forte identidade da imagem do ADV, que permita uma maior fidelização do visitante.
This dissertation aims to evaluate the Image of the cultural tourist destination Alto
Douro Vinhateiro (ADV), World Heritage, and trace the profile of the visitor, to assess
their satisfaction, and intent to return and recommend the destination.
In order to achieve these objectives, a descriptive study was fulfilled with data
collection through a questionnaire, applied to visitors at the ADV, obtaining a sample of
252 questionnaires.
It follows that the image seen by visitors on the destination is strongly linked to the
cultural landscape, World Heritage, and an area of natural beauty and relax, as well as
experiences related to the River Douro, the Vine and Wine.
The profile of the visitor is characterized by the willingness to travel, the high
purchasing power, the high academic and cultural level, and the search of unique and
enriching experiences.
It was found that the perceived image of destination has some influence on satisfaction,
the intent to return and recommend, and that satisfaction influences the intention to
return and recommend the ADV. The perceived image of the destination is very
favourable, with a high level of satisfaction, and intent of recommendation, although
some negative aspects of the offer have been identified.…
Advisors/Committee Members: Salazar, Ana, Neves, Joana Maria de Oliveira.
Subjects/Keywords: Imagem de destino turístico; Gestão de destinos turísticos; Turismo cultural; Touristic destination image; Tourist destinations management; Cultural tourism; Image de destination touristique; Gestion des destinations touristiques; Tourisme culturel
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❌
APA ·
Chicago ·
MLA ·
Vancouver ·
CSE |
Export
to Zotero / EndNote / Reference
Manager
APA (6th Edition):
Carvalho, P. D. d. C. (2009). A imagem de um destino turístico cultural. (Thesis). Universidade Fernando Pessoa. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:bdigital.ufp.pt:10284/1412
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Chicago Manual of Style (16th Edition):
Carvalho, Pedro Domingos da Costa. “A imagem de um destino turístico cultural.” 2009. Thesis, Universidade Fernando Pessoa. Accessed January 22, 2021.
https://www.rcaap.pt/detail.jsp?id=oai:bdigital.ufp.pt:10284/1412.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
MLA Handbook (7th Edition):
Carvalho, Pedro Domingos da Costa. “A imagem de um destino turístico cultural.” 2009. Web. 22 Jan 2021.
Vancouver:
Carvalho PDdC. A imagem de um destino turístico cultural. [Internet] [Thesis]. Universidade Fernando Pessoa; 2009. [cited 2021 Jan 22].
Available from: https://www.rcaap.pt/detail.jsp?id=oai:bdigital.ufp.pt:10284/1412.
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
Council of Science Editors:
Carvalho PDdC. A imagem de um destino turístico cultural. [Thesis]. Universidade Fernando Pessoa; 2009. Available from: https://www.rcaap.pt/detail.jsp?id=oai:bdigital.ufp.pt:10284/1412
Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
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