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University: Karlstad University

You searched for subject:(customer value). Showing records 1 – 10 of 10 total matches.

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Karlstad University

1. Nisstany, Karwan. Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business.

Degree: Karlstad Business School, 2017, Karlstad University

  Purpose The purpose of this thesis is to develop a holistic understanding of customers’ value perceptions and experiences within the online apparel industry. In… (more)

Subjects/Keywords: customer-dominant logic (CD Logic); value formation; elements of value; true value; Business Administration; Företagsekonomi

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APA (6th Edition):

Nisstany, K. (2017). Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-48204

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nisstany, Karwan. “Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business.” 2017. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-48204.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nisstany, Karwan. “Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business.” 2017. Web. 23 Oct 2019.

Vancouver:

Nisstany K. Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business. [Internet] [Thesis]. Karlstad University; 2017. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-48204.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nisstany K. Gaining customer insight : How companies can differentiate themselves using a customer-dominant logic approach on business. [Thesis]. Karlstad University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-48204

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

2. Mellring, Erik. Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions.

Degree: Karlstad University, 2018, Karlstad University

  Purpose - The purpose of this paper is to explain and to create an understanding how incorporating an external actor to administer payment services has… (more)

Subjects/Keywords: E-commerce; value proposition; value; payment intermediary; customer relationship management; Business Administration; Företagsekonomi

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APA (6th Edition):

Mellring, E. (2018). Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-68609

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mellring, Erik. “Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions.” 2018. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-68609.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mellring, Erik. “Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions.” 2018. Web. 23 Oct 2019.

Vancouver:

Mellring E. Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions. [Internet] [Thesis]. Karlstad University; 2018. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-68609.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mellring E. Three is the magic number, or is it? : Payment facilitators and their role in modernized value propositions. [Thesis]. Karlstad University; 2018. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-68609

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

3. Huck, Jana Lisa. Value co-creation through e-services:Driving servitisation and building relationships.

Degree: Karlstad University, 2016, Karlstad University

  Manufacturing firms have begun to add services to their product portfolios for interacting with customers and accessing their value creation processes.Through the technological possibilities… (more)

Subjects/Keywords: Servitisation; Value Co-creation; E-services; Manufacturer- Customer Relationships; Manufacturing

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APA (6th Edition):

Huck, J. L. (2016). Value co-creation through e-services:Driving servitisation and building relationships. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-43562

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Huck, Jana Lisa. “Value co-creation through e-services:Driving servitisation and building relationships.” 2016. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-43562.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Huck, Jana Lisa. “Value co-creation through e-services:Driving servitisation and building relationships.” 2016. Web. 23 Oct 2019.

Vancouver:

Huck JL. Value co-creation through e-services:Driving servitisation and building relationships. [Internet] [Thesis]. Karlstad University; 2016. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-43562.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Huck JL. Value co-creation through e-services:Driving servitisation and building relationships. [Thesis]. Karlstad University; 2016. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-43562

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

4. Wirgin, Veronika. Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv.

Degree: Karlstad Business School, 2017, Karlstad University

  Att producera i egen regi eller köpa utifrån har varit en problematisk fråga alltsedan den industriella revolutionen. Outsourcing har den senaste tiden blivit allt… (more)

Subjects/Keywords: outsourcing; business process outsourcing; value; customer; värdeskapande; Information Systems; Systemvetenskap, informationssystem och informatik

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APA (6th Edition):

Wirgin, V. (2017). Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-56672

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wirgin, Veronika. “Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv.” 2017. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-56672.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wirgin, Veronika. “Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv.” 2017. Web. 23 Oct 2019.

Vancouver:

Wirgin V. Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv. [Internet] [Thesis]. Karlstad University; 2017. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-56672.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wirgin V. Påverkansfaktorer hos outsourcingleverantören som skapar värde för kunden : En fallstudie ur ett kund–outsourcingleverantörsperspektiv. [Thesis]. Karlstad University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-56672

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

5. Johansson, Daniel. Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta.

Degree: Communication and IT, 2011, Karlstad University

  Purpose: The analytical purpose of this thesis is to link theory on how business processes should be designed to strenghten customer relationships, with empirical… (more)

Subjects/Keywords: CRM; Customer relationship management; cross-functionality; value creation; relationship marketing; CRM strategy; Business studies; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Johansson, D. (2011). Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7078

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Johansson, Daniel. “Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta.” 2011. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7078.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Johansson, Daniel. “Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta.” 2011. Web. 23 Oct 2019.

Vancouver:

Johansson D. Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta. [Internet] [Thesis]. Karlstad University; 2011. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7078.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Johansson D. Optimizing CRM Readiness : Specifying a CRM Strategy for Volvo Penta. [Thesis]. Karlstad University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-7078

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

6. Lundin, Nicole. Hållbara investeringar; är det viktigt för kunder inom banksektorn?.

Degree: Karlstad University, 2016, Karlstad University

  Purpose The purpose of this thesis is to examine if sustainable investments is important for customers in the banking sector in Sweden. Design/methodology/approach This… (more)

Subjects/Keywords: Sustainability; CSR; TBL; value creation; co-creation of value; SRI and customer loyalty; Hållbarhet; CSR; TBL; värdeskapande; samskapande av värde; SRI; och kundlojalitet.

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APA (6th Edition):

Lundin, N. (2016). Hållbara investeringar; är det viktigt för kunder inom banksektorn?. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-44647

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lundin, Nicole. “Hållbara investeringar; är det viktigt för kunder inom banksektorn?.” 2016. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-44647.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lundin, Nicole. “Hållbara investeringar; är det viktigt för kunder inom banksektorn?.” 2016. Web. 23 Oct 2019.

Vancouver:

Lundin N. Hållbara investeringar; är det viktigt för kunder inom banksektorn?. [Internet] [Thesis]. Karlstad University; 2016. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-44647.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lundin N. Hållbara investeringar; är det viktigt för kunder inom banksektorn?. [Thesis]. Karlstad University; 2016. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-44647

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

7. Valkeapää, Viktor. Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB.

Degree: Business Administration, 2014, Karlstad University

  Manufacturing companies are experiencing changing customer needs, eroding profit margins and are therefore undergoing changes to secure their position on the highly competitive markets… (more)

Subjects/Keywords: service management; service infusion; service sales; customer orientation; customer value; customer needs.

…the firm offers value to customer, while the concept of service encompasses all value… …customer value is imbedded into the goods and services by the firm (Vargo & Lusch 2004)… …provider’s value proposition and customer demands (Neu & Brown 2005; Song et al. 2013)… …entirety of the firm’s service offering to optimize the customer value of the services provided… …rather the performance of a technical solution that adds customer value.” (Salesman 2)… 

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Valkeapää, V. (2014). Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-32820

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Valkeapää, Viktor. “Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB.” 2014. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-32820.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Valkeapää, Viktor. “Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB.” 2014. Web. 23 Oct 2019.

Vancouver:

Valkeapää V. Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB. [Internet] [Thesis]. Karlstad University; 2014. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-32820.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Valkeapää V. Service infusion in practice : A Case study of the development and practice of service sales at Rolls-Royce Marine AB. [Thesis]. Karlstad University; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-32820

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

8. Johansson, Frida. Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden.

Degree: Business Administration, 2013, Karlstad University

  When single-family lots are valued for development of new residential areas,the valuation is influenced by several factors. The valuation is a matter ofdefinition that… (more)

Subjects/Keywords: Value; single-family lot; land; property; customer behavior; value-influencing factors; valuation

Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Sample image

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Johansson, F. (2013). Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-28514

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Johansson, Frida. “Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden.” 2013. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-28514.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Johansson, Frida. “Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden.” 2013. Web. 23 Oct 2019.

Vancouver:

Johansson F. Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden. [Internet] [Thesis]. Karlstad University; 2013. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-28514.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Johansson F. Värdesättning av småhustomter : En jämförelse mellan exploatörer och kunders värdesättning av småhustomter vid upprättandet av nya bostadsområden. [Thesis]. Karlstad University; 2013. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-28514

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

9. Dyberg, Anton. Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad.

Degree: Media and Communication Studies, 2012, Karlstad University

Purpose: The purpose of this study is to do a brand survey of Metro in Karlstad. The study will originate from the terms ”brand… (more)

Subjects/Keywords: Metro; free newspaper; brand survey; brand identity; brand associations; brand; customer perceived value; brand positioning; brand equity; brand awareness; Metro; gratistidning; varumärkesundersökning; profil; image; varumärke; customer perceived value; positionering; brand equity; varumärkeskännedom

…köpprocessen och brand equity. 2.7.1 Customer Perceived Value Kotler beskriver här en synvinkel på… …CPV-­modellen ”Customer perceived value (CPV) is the difference between the… …Total customer value is the percieved monetary value of the bundle of economic, functional… …totala värdet (Total customer value) produkten får visar hur mycket konsumenten… …customer perceived value, vilken ger en intressant inblick i hur en köpprocess kan gå till. Denna… 

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APA (6th Edition):

Dyberg, A. (2012). Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12935

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Dyberg, Anton. “Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad.” 2012. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12935.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Dyberg, Anton. “Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad.” 2012. Web. 23 Oct 2019.

Vancouver:

Dyberg A. Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad. [Internet] [Thesis]. Karlstad University; 2012. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12935.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Dyberg A. Det är ingen rocket science : En varumärkesundersökning av Metro i Karlstad. [Thesis]. Karlstad University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-12935

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

10. Ngan, Wong Mei. Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong.

Degree: Karlstad Business School, 2017, Karlstad University

  Purpose – The aim of this thesis is to investigate the resistance factors influencing the customer participation intention to co-create value in the context… (more)

Subjects/Keywords: Mobile banking; Value co-creation; Customer participation; Innovation resistance theory; Consumer behaviour; Hong Kong; Social Sciences; Samhällsvetenskap; Economics and Business; Ekonomi och näringsliv

…service-centric and the customer value is co-created through interaction and dialogue (… …customer participation in mobile banking to co-create value with banks is still relatively low in… …value facilitator by applying resources to create potential value; customer sphere, referring… …have shown that customer engagement can deliver value for both service providers and… …Customers can contribute their own resources to co-create value with companies via customer… 

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ngan, W. M. (2017). Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-64700

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ngan, Wong Mei. “Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong.” 2017. Thesis, Karlstad University. Accessed October 23, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-64700.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ngan, Wong Mei. “Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong.” 2017. Web. 23 Oct 2019.

Vancouver:

Ngan WM. Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong. [Internet] [Thesis]. Karlstad University; 2017. [cited 2019 Oct 23]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-64700.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ngan WM. Barriers to Customer Participation in Mobile Banking: In the Case of Hong Kong. [Thesis]. Karlstad University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-64700

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.