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You searched for subject:(Service experience). Showing records 1 – 30 of 256 total matches.

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Delft University of Technology

1. De Sá, M. Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :.

Degree: 2012, Delft University of Technology

 This thesis was elaborated as part of a project developed for the Italian Chamber of Commerce of Prato, during a collaboration with the MIT-MEL. The… (more)

Subjects/Keywords: service design; experience; engagement

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

De Sá, M. (2012). Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:a9439dd5-dca7-41c2-a9e6-b163b8f9da8b

Chicago Manual of Style (16th Edition):

De Sá, M. “Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :.” 2012. Masters Thesis, Delft University of Technology. Accessed October 16, 2019. http://resolver.tudelft.nl/uuid:a9439dd5-dca7-41c2-a9e6-b163b8f9da8b.

MLA Handbook (7th Edition):

De Sá, M. “Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :.” 2012. Web. 16 Oct 2019.

Vancouver:

De Sá M. Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :. [Internet] [Masters thesis]. Delft University of Technology; 2012. [cited 2019 Oct 16]. Available from: http://resolver.tudelft.nl/uuid:a9439dd5-dca7-41c2-a9e6-b163b8f9da8b.

Council of Science Editors:

De Sá M. Engagement and Experience In Service Design: Development and Implementation of a New Service for the Prato Industrial District :. [Masters Thesis]. Delft University of Technology; 2012. Available from: http://resolver.tudelft.nl/uuid:a9439dd5-dca7-41c2-a9e6-b163b8f9da8b

2. shareef, Haidar. Identification of performance gaps in service interactions that influence customer satisfaction.

Degree: 2014, , Department of Industrial Economics

This thesis project is aimed to investigate how gaps in the form of mistakes and flaws can be identified and minimized during customer service(more)

Subjects/Keywords: Customer Service; Customer Satisfaction; Service Strategy; Service Concept; Customer Experience; Service Quality; Service Quality Gaps

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APA (6th Edition):

shareef, H. (2014). Identification of performance gaps in service interactions that influence customer satisfaction. (Thesis). , Department of Industrial Economics. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1975

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

shareef, Haidar. “Identification of performance gaps in service interactions that influence customer satisfaction.” 2014. Thesis, , Department of Industrial Economics. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1975.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

shareef, Haidar. “Identification of performance gaps in service interactions that influence customer satisfaction.” 2014. Web. 16 Oct 2019.

Vancouver:

shareef H. Identification of performance gaps in service interactions that influence customer satisfaction. [Internet] [Thesis]. , Department of Industrial Economics; 2014. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1975.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

shareef H. Identification of performance gaps in service interactions that influence customer satisfaction. [Thesis]. , Department of Industrial Economics; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1975

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

3. Qarashia, Yasser Ahmad. Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector.

Degree: MS, Hospitality and Tourism Management (CET), 2018, Rochester Institute of Technology

  The Saudi’s 2030 vision has recognized the vital role of religious tourism in the diversification of the kingdom’s economy in addition to the reliance… (more)

Subjects/Keywords: Customer satisfaction; Saudi Arabia; Service expectations; Service experience; Service quality

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APA (6th Edition):

Qarashia, Y. A. (2018). Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector. (Masters Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/9883

Chicago Manual of Style (16th Edition):

Qarashia, Yasser Ahmad. “Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector.” 2018. Masters Thesis, Rochester Institute of Technology. Accessed October 16, 2019. https://scholarworks.rit.edu/theses/9883.

MLA Handbook (7th Edition):

Qarashia, Yasser Ahmad. “Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector.” 2018. Web. 16 Oct 2019.

Vancouver:

Qarashia YA. Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector. [Internet] [Masters thesis]. Rochester Institute of Technology; 2018. [cited 2019 Oct 16]. Available from: https://scholarworks.rit.edu/theses/9883.

Council of Science Editors:

Qarashia YA. Service Experience & Expectations of Saudi Arabia Domestic Tourists in the Lodging Sector. [Masters Thesis]. Rochester Institute of Technology; 2018. Available from: https://scholarworks.rit.edu/theses/9883


University of Manchester

4. Zhu, Xia. Service Experience in Business-to-Business Relationships.

Degree: 2012, University of Manchester

 This research project explores how service experience impacts on business-to-business relationships. It investigates the role of service encounters in a business-to-business context through examining the… (more)

Subjects/Keywords: Service Experience; Business-to-Business Relationships

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APA (6th Edition):

Zhu, X. (2012). Service Experience in Business-to-Business Relationships. (Doctoral Dissertation). University of Manchester. Retrieved from http://www.manchester.ac.uk/escholar/uk-ac-man-scw:162851

Chicago Manual of Style (16th Edition):

Zhu, Xia. “Service Experience in Business-to-Business Relationships.” 2012. Doctoral Dissertation, University of Manchester. Accessed October 16, 2019. http://www.manchester.ac.uk/escholar/uk-ac-man-scw:162851.

MLA Handbook (7th Edition):

Zhu, Xia. “Service Experience in Business-to-Business Relationships.” 2012. Web. 16 Oct 2019.

Vancouver:

Zhu X. Service Experience in Business-to-Business Relationships. [Internet] [Doctoral dissertation]. University of Manchester; 2012. [cited 2019 Oct 16]. Available from: http://www.manchester.ac.uk/escholar/uk-ac-man-scw:162851.

Council of Science Editors:

Zhu X. Service Experience in Business-to-Business Relationships. [Doctoral Dissertation]. University of Manchester; 2012. Available from: http://www.manchester.ac.uk/escholar/uk-ac-man-scw:162851


University of Exeter

5. Low, Nicholas Mark. Exploring how organisations design for customer experience in non-hedonic service contexts.

Degree: PhD, 2017, University of Exeter

 Customer experience is one strategic option for organisations wishing to differentiate their service offering. Little research however has been conducted to explain how service design… (more)

Subjects/Keywords: 658; Service Design; Customer Experience; Flow

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APA (6th Edition):

Low, N. M. (2017). Exploring how organisations design for customer experience in non-hedonic service contexts. (Doctoral Dissertation). University of Exeter. Retrieved from http://hdl.handle.net/10871/32383

Chicago Manual of Style (16th Edition):

Low, Nicholas Mark. “Exploring how organisations design for customer experience in non-hedonic service contexts.” 2017. Doctoral Dissertation, University of Exeter. Accessed October 16, 2019. http://hdl.handle.net/10871/32383.

MLA Handbook (7th Edition):

Low, Nicholas Mark. “Exploring how organisations design for customer experience in non-hedonic service contexts.” 2017. Web. 16 Oct 2019.

Vancouver:

Low NM. Exploring how organisations design for customer experience in non-hedonic service contexts. [Internet] [Doctoral dissertation]. University of Exeter; 2017. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10871/32383.

Council of Science Editors:

Low NM. Exploring how organisations design for customer experience in non-hedonic service contexts. [Doctoral Dissertation]. University of Exeter; 2017. Available from: http://hdl.handle.net/10871/32383


Delft University of Technology

6. Wang, Y. Roles of human and technology services in retail customer experience:.

Degree: 2015, Delft University of Technology

 With the engagement of digital technologies in retail, roles of human service and technology service are changing. As the franchiser of IKEA stores worldwide (except… (more)

Subjects/Keywords: Retail customer experience; Human service; Digital technology

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APA (6th Edition):

Wang, Y. (2015). Roles of human and technology services in retail customer experience:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:4b337aeb-1611-414c-a0d1-7035a2b5b594

Chicago Manual of Style (16th Edition):

Wang, Y. “Roles of human and technology services in retail customer experience:.” 2015. Masters Thesis, Delft University of Technology. Accessed October 16, 2019. http://resolver.tudelft.nl/uuid:4b337aeb-1611-414c-a0d1-7035a2b5b594.

MLA Handbook (7th Edition):

Wang, Y. “Roles of human and technology services in retail customer experience:.” 2015. Web. 16 Oct 2019.

Vancouver:

Wang Y. Roles of human and technology services in retail customer experience:. [Internet] [Masters thesis]. Delft University of Technology; 2015. [cited 2019 Oct 16]. Available from: http://resolver.tudelft.nl/uuid:4b337aeb-1611-414c-a0d1-7035a2b5b594.

Council of Science Editors:

Wang Y. Roles of human and technology services in retail customer experience:. [Masters Thesis]. Delft University of Technology; 2015. Available from: http://resolver.tudelft.nl/uuid:4b337aeb-1611-414c-a0d1-7035a2b5b594


Delft University of Technology

7. Schrakamp, N.J. Service proposal for the future experience of driving:.

Degree: 2013, Delft University of Technology

 This thesis is the result of the challenging assignment: “design a product service system which creates value for the user in the future context of… (more)

Subjects/Keywords: automated driving; experience design; service design

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Schrakamp, N. J. (2013). Service proposal for the future experience of driving:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:1ca64f05-1f0b-4fd2-b437-2677ef38b9db

Chicago Manual of Style (16th Edition):

Schrakamp, N J. “Service proposal for the future experience of driving:.” 2013. Masters Thesis, Delft University of Technology. Accessed October 16, 2019. http://resolver.tudelft.nl/uuid:1ca64f05-1f0b-4fd2-b437-2677ef38b9db.

MLA Handbook (7th Edition):

Schrakamp, N J. “Service proposal for the future experience of driving:.” 2013. Web. 16 Oct 2019.

Vancouver:

Schrakamp NJ. Service proposal for the future experience of driving:. [Internet] [Masters thesis]. Delft University of Technology; 2013. [cited 2019 Oct 16]. Available from: http://resolver.tudelft.nl/uuid:1ca64f05-1f0b-4fd2-b437-2677ef38b9db.

Council of Science Editors:

Schrakamp NJ. Service proposal for the future experience of driving:. [Masters Thesis]. Delft University of Technology; 2013. Available from: http://resolver.tudelft.nl/uuid:1ca64f05-1f0b-4fd2-b437-2677ef38b9db


NSYSU

8. Chen, Meng-hsiu. Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry.

Degree: Master, College of Management (Executive Master in Business Administration), 2018, NSYSU

 Restaurant Business is an important part of the Service Industry and an indispensable part of our social life. With economic growth, cultural interaction and technology… (more)

Subjects/Keywords: Innovative Technologies; Customer Experience; Service Blueprint

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APA (6th Edition):

Chen, M. (2018). Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0630118-144700

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chen, Meng-hsiu. “Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry.” 2018. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0630118-144700.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chen, Meng-hsiu. “Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry.” 2018. Web. 16 Oct 2019.

Vancouver:

Chen M. Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry. [Internet] [Thesis]. NSYSU; 2018. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0630118-144700.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chen M. Applying Innovation Technologies to enhance Customer Experience in Fast Food Industry. [Thesis]. NSYSU; 2018. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0630118-144700

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Manchester

9. Zhu, Xia. Service experience in business-to-business relationships.

Degree: PhD, 2012, University of Manchester

 This research project explores how service experience impacts on business-to-business relationships. It investigates the role of service encounters in a business-to-business context through examining the… (more)

Subjects/Keywords: 658.8; Service Experience; Business-to-Business Relationships

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Zhu, X. (2012). Service experience in business-to-business relationships. (Doctoral Dissertation). University of Manchester. Retrieved from https://www.research.manchester.ac.uk/portal/en/theses/service-experience-in-businesstobusiness-relationships(df97b6a0-cce1-4380-a79f-f202b34fa2a1).html ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.719268

Chicago Manual of Style (16th Edition):

Zhu, Xia. “Service experience in business-to-business relationships.” 2012. Doctoral Dissertation, University of Manchester. Accessed October 16, 2019. https://www.research.manchester.ac.uk/portal/en/theses/service-experience-in-businesstobusiness-relationships(df97b6a0-cce1-4380-a79f-f202b34fa2a1).html ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.719268.

MLA Handbook (7th Edition):

Zhu, Xia. “Service experience in business-to-business relationships.” 2012. Web. 16 Oct 2019.

Vancouver:

Zhu X. Service experience in business-to-business relationships. [Internet] [Doctoral dissertation]. University of Manchester; 2012. [cited 2019 Oct 16]. Available from: https://www.research.manchester.ac.uk/portal/en/theses/service-experience-in-businesstobusiness-relationships(df97b6a0-cce1-4380-a79f-f202b34fa2a1).html ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.719268.

Council of Science Editors:

Zhu X. Service experience in business-to-business relationships. [Doctoral Dissertation]. University of Manchester; 2012. Available from: https://www.research.manchester.ac.uk/portal/en/theses/service-experience-in-businesstobusiness-relationships(df97b6a0-cce1-4380-a79f-f202b34fa2a1).html ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.719268


Purdue University

10. Nie, Lei. Infusion of Smartphone Technologies in Hospitality Service Experience.

Degree: MS, Hospitality and Tourism Management, 2016, Purdue University

 This study explored the infusion of smartphone technologies into hospitality service experience from a phenomenological approach. In-depth interviews were conducted with smartphone users who had… (more)

Subjects/Keywords: hospitality industry; motivational drivers; perceived service outcomes; service experience; smartphone technology; subjective experience

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APA (6th Edition):

Nie, L. (2016). Infusion of Smartphone Technologies in Hospitality Service Experience. (Thesis). Purdue University. Retrieved from https://docs.lib.purdue.edu/open_access_theses/1118

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nie, Lei. “Infusion of Smartphone Technologies in Hospitality Service Experience.” 2016. Thesis, Purdue University. Accessed October 16, 2019. https://docs.lib.purdue.edu/open_access_theses/1118.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nie, Lei. “Infusion of Smartphone Technologies in Hospitality Service Experience.” 2016. Web. 16 Oct 2019.

Vancouver:

Nie L. Infusion of Smartphone Technologies in Hospitality Service Experience. [Internet] [Thesis]. Purdue University; 2016. [cited 2019 Oct 16]. Available from: https://docs.lib.purdue.edu/open_access_theses/1118.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nie L. Infusion of Smartphone Technologies in Hospitality Service Experience. [Thesis]. Purdue University; 2016. Available from: https://docs.lib.purdue.edu/open_access_theses/1118

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

11. Lin, Pei-Yu. Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising.

Degree: Master, Business Management, 2012, NSYSU

 According to human nature of having a taste for beauty, advertisers heavily rely on physical attractive male and female models as the product spokespersons to… (more)

Subjects/Keywords: service advertising; experience service; search service; type of service; service provider's physical attractiveness; gender congruence between service provider and customer

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APA (6th Edition):

Lin, P. (2012). Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-113047

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lin, Pei-Yu. “Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising.” 2012. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-113047.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lin, Pei-Yu. “Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising.” 2012. Web. 16 Oct 2019.

Vancouver:

Lin P. Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising. [Internet] [Thesis]. NSYSU; 2012. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-113047.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lin P. Attractive Face Works? Influences of Service Type and Sex Congruence between Service Provider and Consumer in Service Advertising. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-113047

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

12. Wu, Szu-Wei. The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business.

Degree: Master, Public Affairs Management, 2009, NSYSU

 Outsourcing refers enterprises to take advantage of external resources for their own professional services, so as to achieve lower costs, improve efficiency and give core… (more)

Subjects/Keywords: manpower dispatch; service contact experience; service outsourcing; quality relationship

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APA (6th Edition):

Wu, S. (2009). The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0720109-104927

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wu, Szu-Wei. “The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business.” 2009. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0720109-104927.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wu, Szu-Wei. “The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business.” 2009. Web. 16 Oct 2019.

Vancouver:

Wu S. The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business. [Internet] [Thesis]. NSYSU; 2009. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0720109-104927.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wu S. The relationship research among service outsourcing, manpower dispatch, contact experience and quality relationshipâ example of minibus rental business. [Thesis]. NSYSU; 2009. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0720109-104927

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Newcastle

13. Liew, Mook Lam. An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network.

Degree: 2011, University of Newcastle

Professional Doctorate - Doctorate of Business Administration (DBA)

E-service is the integration of technologies, procedures, tools, business processes, policies and users’ efforts to involve both… (more)

Subjects/Keywords: e-satisfaction; e-tourism; website service; customer experience; e-service

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APA (6th Edition):

Liew, M. L. (2011). An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network. (Thesis). University of Newcastle. Retrieved from http://hdl.handle.net/1959.13/929791

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Liew, Mook Lam. “An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network.” 2011. Thesis, University of Newcastle. Accessed October 16, 2019. http://hdl.handle.net/1959.13/929791.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Liew, Mook Lam. “An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network.” 2011. Web. 16 Oct 2019.

Vancouver:

Liew ML. An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network. [Internet] [Thesis]. University of Newcastle; 2011. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/1959.13/929791.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Liew ML. An exploration of e-satisfacton in B2B2C website in the e-tourism strategic alliance network. [Thesis]. University of Newcastle; 2011. Available from: http://hdl.handle.net/1959.13/929791

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Delft University of Technology

14. Tsay, W.J. Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:.

Degree: 2014, Delft University of Technology

 This masters’ thesis “Journey Sneak Peek: designing a passenger experience - driven inflight service concept for 2020” demonstrates an innovation process of using user experience(more)

Subjects/Keywords: inflight service; passenger experience; service design; innovation framework; aviation

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APA (6th Edition):

Tsay, W. J. (2014). Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:474bfa2b-6b19-4e78-936f-6480f2e20954

Chicago Manual of Style (16th Edition):

Tsay, W J. “Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:.” 2014. Masters Thesis, Delft University of Technology. Accessed October 16, 2019. http://resolver.tudelft.nl/uuid:474bfa2b-6b19-4e78-936f-6480f2e20954.

MLA Handbook (7th Edition):

Tsay, W J. “Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:.” 2014. Web. 16 Oct 2019.

Vancouver:

Tsay WJ. Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:. [Internet] [Masters thesis]. Delft University of Technology; 2014. [cited 2019 Oct 16]. Available from: http://resolver.tudelft.nl/uuid:474bfa2b-6b19-4e78-936f-6480f2e20954.

Council of Science Editors:

Tsay WJ. Journey Sneak Peek: Design of a passenger experience-driven inflight service concept for 2020:. [Masters Thesis]. Delft University of Technology; 2014. Available from: http://resolver.tudelft.nl/uuid:474bfa2b-6b19-4e78-936f-6480f2e20954


Karlstad University

15. Björkman, Linnea. Identifying the fundamentals of improvisation in the service encounter.

Degree: Karlstad Business School, 2017, Karlstad University

  The aim of this thesis is to bring understanding of what constitutes improvisation in the service encounter. The study adopts a qualitative approach using… (more)

Subjects/Keywords: service encounter; theatre; dramatization; service experience; drama; interaction; improvisation; servicemöte; teater; dramatisering; service; interaktion; improvisation

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Björkman, L. (2017). Identifying the fundamentals of improvisation in the service encounter. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-47934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Björkman, Linnea. “Identifying the fundamentals of improvisation in the service encounter.” 2017. Thesis, Karlstad University. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-47934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Björkman, Linnea. “Identifying the fundamentals of improvisation in the service encounter.” 2017. Web. 16 Oct 2019.

Vancouver:

Björkman L. Identifying the fundamentals of improvisation in the service encounter. [Internet] [Thesis]. Karlstad University; 2017. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-47934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Björkman L. Identifying the fundamentals of improvisation in the service encounter. [Thesis]. Karlstad University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-47934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Carnegie Mellon University

16. McConnell, Kristen. Let's go to the Park: Allegheny County Parks Re-imagined through Service Design.

Degree: 2013, Carnegie Mellon University

 Abstract. This thesis project analyzes how the principles and methods of service design, design thinking, and human-centered design research can be utilized to re-imagine a… (more)

Subjects/Keywords: service design; service experience; service ecology; servicescapes; service blueprinting; communication systems; county government; parks and recreation; technology in parks

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

McConnell, K. (2013). Let's go to the Park: Allegheny County Parks Re-imagined through Service Design. (Thesis). Carnegie Mellon University. Retrieved from http://repository.cmu.edu/theses/47

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

McConnell, Kristen. “Let's go to the Park: Allegheny County Parks Re-imagined through Service Design.” 2013. Thesis, Carnegie Mellon University. Accessed October 16, 2019. http://repository.cmu.edu/theses/47.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

McConnell, Kristen. “Let's go to the Park: Allegheny County Parks Re-imagined through Service Design.” 2013. Web. 16 Oct 2019.

Vancouver:

McConnell K. Let's go to the Park: Allegheny County Parks Re-imagined through Service Design. [Internet] [Thesis]. Carnegie Mellon University; 2013. [cited 2019 Oct 16]. Available from: http://repository.cmu.edu/theses/47.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

McConnell K. Let's go to the Park: Allegheny County Parks Re-imagined through Service Design. [Thesis]. Carnegie Mellon University; 2013. Available from: http://repository.cmu.edu/theses/47

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

17. Jhu, Jhih-Syuan. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.

Degree: Master, Business Management, 2012, NSYSU

 In these years, peopleâs standard of living began to increase, so that the pattern of consumption is different from past way that pursued to meet… (more)

Subjects/Keywords: customer satisfaction; experience value; qualia space design; customer loyalty; experience marketing; tangible of service quality

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jhu, J. (2012). The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Jhu, Jhih-Syuan. “The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.” 2012. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Jhu, Jhih-Syuan. “The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.” 2012. Web. 16 Oct 2019.

Vancouver:

Jhu J. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. [Internet] [Thesis]. NSYSU; 2012. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Jhu J. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

18. Laitinen, Susanne. Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL.

Degree: Umeå School of Business, 2011, Umeå University

  Detta examensarbete undersöker hur materiella och immateriella ledtrådar används vid förmedling av ett tjänstevarumärke i en internationell franchisekontext. Begreppet experience room (Edvardsson, Enquist och… (more)

Subjects/Keywords: Experience room; prepurchase service experience; Tjänstevarumärken; intern varumärkesutveckling; franchise; testkörning; tjänster; Business studies; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Laitinen, S. (2011). Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL. (Thesis). Umeå University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-45002

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Laitinen, Susanne. “Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL.” 2011. Thesis, Umeå University. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-45002.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Laitinen, Susanne. “Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL.” 2011. Web. 16 Oct 2019.

Vancouver:

Laitinen S. Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL. [Internet] [Thesis]. Umeå University; 2011. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-45002.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Laitinen S. Kyliga relationer eller isbitna ambassadörer : Intern varumärkesutveckling inom franchisekonceptet ICEBAR BY ICEHOTEL. [Thesis]. Umeå University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-45002

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Jönköping University

19. Mathys, Jonas. "I'm center stage!" : A study of service offerings from a consumer's point of view.

Degree: Business Informatics, 2015, Jönköping University

  The purpose of this study is to learn more about the consumers' interaction with companies over different channels. It is conducted from a consumer's… (more)

Subjects/Keywords: User Experience; Cross-channel; Multichannel; Customer Experience; Service Design; Information Studies; Biblioteks- och informationsvetenskap

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Mathys, J. (2015). "I'm center stage!" : A study of service offerings from a consumer's point of view. (Thesis). Jönköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26868

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mathys, Jonas. “"I'm center stage!" : A study of service offerings from a consumer's point of view.” 2015. Thesis, Jönköping University. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26868.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mathys, Jonas. “"I'm center stage!" : A study of service offerings from a consumer's point of view.” 2015. Web. 16 Oct 2019.

Vancouver:

Mathys J. "I'm center stage!" : A study of service offerings from a consumer's point of view. [Internet] [Thesis]. Jönköping University; 2015. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26868.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mathys J. "I'm center stage!" : A study of service offerings from a consumer's point of view. [Thesis]. Jönköping University; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-26868

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

20. Mallor, Elodie. L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services.

Degree: Docteur es, Sciences de Gestion, 2017, Aix Marseille Université

La satisfaction client et la création d’expérience de service positives sont des enjeux forts pour les entreprises. Il faut désormais envisager ces concepts comme des… (more)

Subjects/Keywords: Satisfaction; Satisfaction cumulée; Expérience client; Temps; Dimensions de l’expérience; Service; Satisfaction; Cumulative satisfaction; Customer experience; Time; Experience dimensions; Service

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Mallor, E. (2017). L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services. (Doctoral Dissertation). Aix Marseille Université. Retrieved from http://www.theses.fr/2017AIXM0492

Chicago Manual of Style (16th Edition):

Mallor, Elodie. “L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services.” 2017. Doctoral Dissertation, Aix Marseille Université. Accessed October 16, 2019. http://www.theses.fr/2017AIXM0492.

MLA Handbook (7th Edition):

Mallor, Elodie. “L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services.” 2017. Web. 16 Oct 2019.

Vancouver:

Mallor E. L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services. [Internet] [Doctoral dissertation]. Aix Marseille Université 2017. [cited 2019 Oct 16]. Available from: http://www.theses.fr/2017AIXM0492.

Council of Science Editors:

Mallor E. L'évolution dans le temps du poids des dimensions de l'expérience sur la satisfaction cumulée : le cas des services hédoniques : The evolution over time of the weight of experience dimensions on cumulative satisfaction : the case of hedonic services. [Doctoral Dissertation]. Aix Marseille Université 2017. Available from: http://www.theses.fr/2017AIXM0492


Siauliai University

21. Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.

Degree: Master, Marketing and Administration, 2013, Siauliai University

Šiuo tyrimu buvo siekiama ištirti ir patvirtinti arba paneigti sąsają tarp teatrinių metodų taikymo apmokant svetingumo paslaugų darbuotojus, bei savybių, įtakojančių svetingumo paslaugos patyrimą klientui,… (more)

Subjects/Keywords: Paslaugų teatras; Svetingumo paslaugos; Paslaugos patyrimas; Service theater; Hospitality services; Service experience

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APA (6th Edition):

Žlabytė, Giedrė. (2013). Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. (Masters Thesis). Siauliai University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Žlabytė, Giedrė. “Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.” 2013. Masters Thesis, Siauliai University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Žlabytė, Giedrė. “Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.” 2013. Web. 16 Oct 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. [Internet] [Masters thesis]. Siauliai University; 2013. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. [Masters Thesis]. Siauliai University; 2013. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete


University of the Western Cape

22. Zaayman, Lizelle Sharon. Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape .

Degree: 2016, University of the Western Cape

 Community service has been an inevitable part of most health professionals’ lives since it began in 1998. In 2004 the Health Minister in South Africa… (more)

Subjects/Keywords: Community service; Community service practitioner; Secondary academic hospital; Professional nurses; Experience; Nurses

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APA (6th Edition):

Zaayman, L. S. (2016). Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape . (Thesis). University of the Western Cape. Retrieved from http://hdl.handle.net/11394/5009

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zaayman, Lizelle Sharon. “Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape .” 2016. Thesis, University of the Western Cape. Accessed October 16, 2019. http://hdl.handle.net/11394/5009.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zaayman, Lizelle Sharon. “Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape .” 2016. Web. 16 Oct 2019.

Vancouver:

Zaayman LS. Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape . [Internet] [Thesis]. University of the Western Cape; 2016. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/11394/5009.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zaayman LS. Professional nurses’ experiences of their community service placement year at a secondary academic hospital in the Western Cape . [Thesis]. University of the Western Cape; 2016. Available from: http://hdl.handle.net/11394/5009

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Illinois – Urbana-Champaign

23. McCance, Andrea S. Emotional labor in intercultural service encounters: An experience sampling study.

Degree: PhD, 0338, 2011, University of Illinois – Urbana-Champaign

 The body of literature surrounding emotional labor, defined as service employees??? effort to manage their emotions to meet organizational goals (Hochschild, 1983; Morris & Feldman,… (more)

Subjects/Keywords: emotional labor; cultural competence; openness; intercultural service encounters; service industry; experience sampling methodology; hospitality industry

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APA (6th Edition):

McCance, A. S. (2011). Emotional labor in intercultural service encounters: An experience sampling study. (Doctoral Dissertation). University of Illinois – Urbana-Champaign. Retrieved from http://hdl.handle.net/2142/18445

Chicago Manual of Style (16th Edition):

McCance, Andrea S. “Emotional labor in intercultural service encounters: An experience sampling study.” 2011. Doctoral Dissertation, University of Illinois – Urbana-Champaign. Accessed October 16, 2019. http://hdl.handle.net/2142/18445.

MLA Handbook (7th Edition):

McCance, Andrea S. “Emotional labor in intercultural service encounters: An experience sampling study.” 2011. Web. 16 Oct 2019.

Vancouver:

McCance AS. Emotional labor in intercultural service encounters: An experience sampling study. [Internet] [Doctoral dissertation]. University of Illinois – Urbana-Champaign; 2011. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/2142/18445.

Council of Science Editors:

McCance AS. Emotional labor in intercultural service encounters: An experience sampling study. [Doctoral Dissertation]. University of Illinois – Urbana-Champaign; 2011. Available from: http://hdl.handle.net/2142/18445


University of North Texas

24. Robertson, Rachael. Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation.

Degree: 2013, University of North Texas

 This work focuses on how to improve medical services for veterans in a manner that will result in high levels of satisfaction and attainment of… (more)

Subjects/Keywords: Veterans’ healthcare; self service technology; performance improvement; learning technologies; information technologies; educational technology; service experience

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APA (6th Edition):

Robertson, R. (2013). Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation. (Thesis). University of North Texas. Retrieved from https://digital.library.unt.edu/ark:/67531/metadc500005/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Robertson, Rachael. “Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation.” 2013. Thesis, University of North Texas. Accessed October 16, 2019. https://digital.library.unt.edu/ark:/67531/metadc500005/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Robertson, Rachael. “Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation.” 2013. Web. 16 Oct 2019.

Vancouver:

Robertson R. Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation. [Internet] [Thesis]. University of North Texas; 2013. [cited 2019 Oct 16]. Available from: https://digital.library.unt.edu/ark:/67531/metadc500005/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Robertson R. Veterans’ Service Experiences in Healthcare: a Self-service Technology Orientation. [Thesis]. University of North Texas; 2013. Available from: https://digital.library.unt.edu/ark:/67531/metadc500005/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

25. Monéger, Ferdinand. Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous.

Degree: Docteur es, Sciences humaines et sociales en activités physiques et sportives, 2018, Clermont Auvergne

Dans le cadre d’un projet industriel de conception de navettes de transport autonomes (sans chauffeur), nous avons analysé les expériences vécues et les valeurs en… (more)

Subjects/Keywords: Nouvelles technologies; Ergonomie; Conception de service; Valeurs; Expérience; New technologies; Ergonomics; Service design; Experience

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Monéger, F. (2018). Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous. (Doctoral Dissertation). Clermont Auvergne. Retrieved from http://www.theses.fr/2018CLFAL010

Chicago Manual of Style (16th Edition):

Monéger, Ferdinand. “Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous.” 2018. Doctoral Dissertation, Clermont Auvergne. Accessed October 16, 2019. http://www.theses.fr/2018CLFAL010.

MLA Handbook (7th Edition):

Monéger, Ferdinand. “Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous.” 2018. Web. 16 Oct 2019.

Vancouver:

Monéger F. Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous. [Internet] [Doctoral dissertation]. Clermont Auvergne; 2018. [cited 2019 Oct 16]. Available from: http://www.theses.fr/2018CLFAL010.

Council of Science Editors:

Monéger F. Conception d’un service de transport par navettes autonomes acceptable et sécurisé : approche ergonomique par l’analyse des expériences vécues et des valeurs en acte : Lived experiences and actual values of the supervisors for the design of a shuttles transport service intended in becoming autonomous. [Doctoral Dissertation]. Clermont Auvergne; 2018. Available from: http://www.theses.fr/2018CLFAL010


Loughborough University

26. Head, Matthew J. Developing a service for the personalisation of running shoes.

Degree: PhD, 2012, Loughborough University

 The aim of this research was to specify and develop a service that is capable of delivering personalisable running shoes with mass appeal. Current sports… (more)

Subjects/Keywords: 796.42; Running shoes; Personalisation; Service design; Experience; Toolkit; Consumer; Comfort; Performance

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Head, M. J. (2012). Developing a service for the personalisation of running shoes. (Doctoral Dissertation). Loughborough University. Retrieved from https://dspace.lboro.ac.uk/2134/9412 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587938

Chicago Manual of Style (16th Edition):

Head, Matthew J. “Developing a service for the personalisation of running shoes.” 2012. Doctoral Dissertation, Loughborough University. Accessed October 16, 2019. https://dspace.lboro.ac.uk/2134/9412 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587938.

MLA Handbook (7th Edition):

Head, Matthew J. “Developing a service for the personalisation of running shoes.” 2012. Web. 16 Oct 2019.

Vancouver:

Head MJ. Developing a service for the personalisation of running shoes. [Internet] [Doctoral dissertation]. Loughborough University; 2012. [cited 2019 Oct 16]. Available from: https://dspace.lboro.ac.uk/2134/9412 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587938.

Council of Science Editors:

Head MJ. Developing a service for the personalisation of running shoes. [Doctoral Dissertation]. Loughborough University; 2012. Available from: https://dspace.lboro.ac.uk/2134/9412 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.587938


Universidade Nova

27. Machala, Agnieszka. Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector.

Degree: 2014, Universidade Nova

Double degree. A Work Project presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA- School of… (more)

Subjects/Keywords: Multisensory marketing; Brand image; In-store experience; Product and service perception

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Machala, A. (2014). Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector. (Thesis). Universidade Nova. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/14915

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Machala, Agnieszka. “Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector.” 2014. Thesis, Universidade Nova. Accessed October 16, 2019. https://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/14915.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Machala, Agnieszka. “Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector.” 2014. Web. 16 Oct 2019.

Vancouver:

Machala A. Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector. [Internet] [Thesis]. Universidade Nova; 2014. [cited 2019 Oct 16]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/14915.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Machala A. Use of multi-sensory marketing techniques and its influence on brand experience in retail and HORECA sector. [Thesis]. Universidade Nova; 2014. Available from: https://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/14915

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brunel University

28. Rageh Ismail, Ahmed. Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach.

Degree: 2010, Brunel University

 The concept of ‘customer experience’ has evolved as an imperative area of study within the marketing discipline. Despite its importance and the positive attention this… (more)

Subjects/Keywords: 381; Customer experience; Brand loyalty; Service quality; Netnography

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rageh Ismail, A. (2010). Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach. (Doctoral Dissertation). Brunel University. Retrieved from http://bura.brunel.ac.uk/handle/2438/4461 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517917

Chicago Manual of Style (16th Edition):

Rageh Ismail, Ahmed. “Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach.” 2010. Doctoral Dissertation, Brunel University. Accessed October 16, 2019. http://bura.brunel.ac.uk/handle/2438/4461 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517917.

MLA Handbook (7th Edition):

Rageh Ismail, Ahmed. “Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach.” 2010. Web. 16 Oct 2019.

Vancouver:

Rageh Ismail A. Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach. [Internet] [Doctoral dissertation]. Brunel University; 2010. [cited 2019 Oct 16]. Available from: http://bura.brunel.ac.uk/handle/2438/4461 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517917.

Council of Science Editors:

Rageh Ismail A. Investigating British customers' experience to maximize brand loyalty within the context of tourism in Egypt : netnography & structural modelling approach. [Doctoral Dissertation]. Brunel University; 2010. Available from: http://bura.brunel.ac.uk/handle/2438/4461 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.517917


NSYSU

29. Chien, Yu-kuo. The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port.

Degree: Master, Public Affairs Management, 2008, NSYSU

 Abstract Taiwan is an island surround by sea. The fishery is well developed, and fishing boats numbered a lot. The amount of vessels getting in… (more)

Subjects/Keywords: Service contact experience; Public praise response; Safety inspection

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Chien, Y. (2008). The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0706108-225454

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chien, Yu-kuo. “The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port.” 2008. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0706108-225454.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chien, Yu-kuo. “The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port.” 2008. Web. 16 Oct 2019.

Vancouver:

Chien Y. The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port. [Internet] [Thesis]. NSYSU; 2008. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0706108-225454.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chien Y. The Study of the Relationship between the Coast Guard Safety Inspection Service Contact Experience and Public Praise Response in Fishermen – A Case Study on Ping-Tong Tong-Kong Fishing Port. [Thesis]. NSYSU; 2008. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0706108-225454

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

30. Buckley, Daniel David. The Concept of Service Learning in Practice: A Vehicle for University Student Development? .

Degree: 2016, University of Hertfordshire

Service Learning is a teaching pedagogy which for a faculty is an innovative method for relating academic study to the realities of community practice. For… (more)

Subjects/Keywords: Service Learning; Enterprise; Benefits; Challenges; Academic; Curriculum; Employability; Experiential; Work experience

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Buckley, D. D. (2016). The Concept of Service Learning in Practice: A Vehicle for University Student Development? . (Thesis). University of Hertfordshire. Retrieved from http://hdl.handle.net/2299/17338

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Buckley, Daniel David. “The Concept of Service Learning in Practice: A Vehicle for University Student Development? .” 2016. Thesis, University of Hertfordshire. Accessed October 16, 2019. http://hdl.handle.net/2299/17338.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Buckley, Daniel David. “The Concept of Service Learning in Practice: A Vehicle for University Student Development? .” 2016. Web. 16 Oct 2019.

Vancouver:

Buckley DD. The Concept of Service Learning in Practice: A Vehicle for University Student Development? . [Internet] [Thesis]. University of Hertfordshire; 2016. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/2299/17338.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Buckley DD. The Concept of Service Learning in Practice: A Vehicle for University Student Development? . [Thesis]. University of Hertfordshire; 2016. Available from: http://hdl.handle.net/2299/17338

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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