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You searched for subject:(Service Culture). Showing records 1 – 30 of 233 total matches.

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University of Cape Town

1. Train, Katherine Judith. Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations.

Degree: Image, GSB: Faculty, 2015, University of Cape Town

 Compassion in organizations is researched as a three-stage process of collective noticing another's pain, empathic concern or feeling another's pain and taking action to ease… (more)

Subjects/Keywords: Service industry; Organisational culture; compassion

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APA (6th Edition):

Train, K. J. (2015). Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations. (Thesis). University of Cape Town. Retrieved from http://hdl.handle.net/11427/16920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Train, Katherine Judith. “Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations.” 2015. Thesis, University of Cape Town. Accessed September 22, 2020. http://hdl.handle.net/11427/16920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Train, Katherine Judith. “Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations.” 2015. Web. 22 Sep 2020.

Vancouver:

Train KJ. Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations. [Internet] [Thesis]. University of Cape Town; 2015. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/11427/16920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Train KJ. Compassion in organizations: sensemaking and embodied experience in emergent relational capability. A phenomenological study in South African human service organizations. [Thesis]. University of Cape Town; 2015. Available from: http://hdl.handle.net/11427/16920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Virginia Tech

2. Yoo, Seung Ah. Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study.

Degree: MS, Hospitality and Tourism Management, 2012, Virginia Tech

 What is a clean restaurant in customersâ viewpoints? Restaurant cleanliness is considered one of the most significant conditions when customers evaluate overall restaurant quality or… (more)

Subjects/Keywords: Culture; Restaurant Cleanliness; Service Quality

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APA (6th Edition):

Yoo, S. A. (2012). Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study. (Masters Thesis). Virginia Tech. Retrieved from http://hdl.handle.net/10919/34127

Chicago Manual of Style (16th Edition):

Yoo, Seung Ah. “Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study.” 2012. Masters Thesis, Virginia Tech. Accessed September 22, 2020. http://hdl.handle.net/10919/34127.

MLA Handbook (7th Edition):

Yoo, Seung Ah. “Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study.” 2012. Web. 22 Sep 2020.

Vancouver:

Yoo SA. Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study. [Internet] [Masters thesis]. Virginia Tech; 2012. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10919/34127.

Council of Science Editors:

Yoo SA. Customer Perceptions of Restaurant Cleanliness: A Cross Cultural Study. [Masters Thesis]. Virginia Tech; 2012. Available from: http://hdl.handle.net/10919/34127


University of Oklahoma

3. Carter, Charlotte. District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District.

Degree: EdD, 2020, University of Oklahoma

 Some scholars believe district offices are primarily a compliance-driven, bureaucratic hindrance to transformational change. Other scholars believe that districts can play a key role in… (more)

Subjects/Keywords: Service Culture; Customer Service; District Office Service; Central Office Customer Service; Education Customer Experience

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APA (6th Edition):

Carter, C. (2020). District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District. (Doctoral Dissertation). University of Oklahoma. Retrieved from http://hdl.handle.net/11244/324390

Chicago Manual of Style (16th Edition):

Carter, Charlotte. “District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District.” 2020. Doctoral Dissertation, University of Oklahoma. Accessed September 22, 2020. http://hdl.handle.net/11244/324390.

MLA Handbook (7th Edition):

Carter, Charlotte. “District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District.” 2020. Web. 22 Sep 2020.

Vancouver:

Carter C. District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District. [Internet] [Doctoral dissertation]. University of Oklahoma; 2020. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/11244/324390.

Council of Science Editors:

Carter C. District Support of Teachers, Leaders, and Schools: An Evaluation of a Service Culture Program in an Urban, Midwestern School District. [Doctoral Dissertation]. University of Oklahoma; 2020. Available from: http://hdl.handle.net/11244/324390


NSYSU

4. Chen, Chiu-chiung. The competitiveness of beauty service industry.

Degree: Master, Human Resource Management, 2014, NSYSU

 Working population to total population in the service industry in Taiwan, from 53% in 1980, up to 68.8% to 2011, but service from Taiwanâs contribution… (more)

Subjects/Keywords: competitiveness; Innovation; Culture; Brand; Beauty Service Industry

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APA (6th Edition):

Chen, C. (2014). The competitiveness of beauty service industry. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0108114-154240

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chen, Chiu-chiung. “The competitiveness of beauty service industry.” 2014. Thesis, NSYSU. Accessed September 22, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0108114-154240.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chen, Chiu-chiung. “The competitiveness of beauty service industry.” 2014. Web. 22 Sep 2020.

Vancouver:

Chen C. The competitiveness of beauty service industry. [Internet] [Thesis]. NSYSU; 2014. [cited 2020 Sep 22]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0108114-154240.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chen C. The competitiveness of beauty service industry. [Thesis]. NSYSU; 2014. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0108114-154240

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Boston College

5. Dillabaugh, Jacob. Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships.

Degree: MA, Sociology, 2018, Boston College

 Increasingly, Universities and Community Organizations are engaging in dynamic partnerships built on ideals of reciprocity and mutual benefit. When initiating such partnerships, organizations face the… (more)

Subjects/Keywords: Culture; Higher Education; Organizations; Service-Learning

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APA (6th Edition):

Dillabaugh, J. (2018). Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships. (Masters Thesis). Boston College. Retrieved from http://dlib.bc.edu/islandora/object/bc-ir:108396

Chicago Manual of Style (16th Edition):

Dillabaugh, Jacob. “Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships.” 2018. Masters Thesis, Boston College. Accessed September 22, 2020. http://dlib.bc.edu/islandora/object/bc-ir:108396.

MLA Handbook (7th Edition):

Dillabaugh, Jacob. “Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships.” 2018. Web. 22 Sep 2020.

Vancouver:

Dillabaugh J. Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships. [Internet] [Masters thesis]. Boston College; 2018. [cited 2020 Sep 22]. Available from: http://dlib.bc.edu/islandora/object/bc-ir:108396.

Council of Science Editors:

Dillabaugh J. Wedding Gown and the Town: The Culture of Inter-Organizational Collaboration in University-Community Partnerships. [Masters Thesis]. Boston College; 2018. Available from: http://dlib.bc.edu/islandora/object/bc-ir:108396

6. Abdelwahed, Mohamed Ali. La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF.

Degree: Docteur es, Sciences de gestion, 2015, Sorbonne Paris Cité

La dimension implicite forme un volet primordial d’appréhension des organisations. Les relations de service représentent un terrain fécond pour son traitement. Au sein de ces… (more)

Subjects/Keywords: SNCF; Compétence et culture; Relations de service; SNCF; Competence and culture; Service relationship

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APA (6th Edition):

Abdelwahed, M. A. (2015). La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF. (Doctoral Dissertation). Sorbonne Paris Cité. Retrieved from http://www.theses.fr/2015USPCD040

Chicago Manual of Style (16th Edition):

Abdelwahed, Mohamed Ali. “La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF.” 2015. Doctoral Dissertation, Sorbonne Paris Cité. Accessed September 22, 2020. http://www.theses.fr/2015USPCD040.

MLA Handbook (7th Edition):

Abdelwahed, Mohamed Ali. “La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF.” 2015. Web. 22 Sep 2020.

Vancouver:

Abdelwahed MA. La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF. [Internet] [Doctoral dissertation]. Sorbonne Paris Cité; 2015. [cited 2020 Sep 22]. Available from: http://www.theses.fr/2015USPCD040.

Council of Science Editors:

Abdelwahed MA. La dialectique « Culture-Compétence » sous une approche cognitivo-situationnelle : cas de la SNCF : The dialectic culture-skill under a cognitivo-situational approach : case of the SNCF. [Doctoral Dissertation]. Sorbonne Paris Cité; 2015. Available from: http://www.theses.fr/2015USPCD040

7. Hamzagic, Enes. L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia.

Degree: Docteur es, Sciences de gestion, 2019, Université Côte d'Azur (ComUE)

Secteur bancaire en Serbie est souvent vu comme un phénomène de groupe, ce qui peut influencer les individus qui en font partie. La perception individuelle,… (more)

Subjects/Keywords: Culture nationale; Qualité du service organisationnel; Cognition organisationnelle; National culture; Organizational service quality; Organizational cognition

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APA (6th Edition):

Hamzagic, E. (2019). L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia. (Doctoral Dissertation). Université Côte d'Azur (ComUE). Retrieved from http://www.theses.fr/2019AZUR0019

Chicago Manual of Style (16th Edition):

Hamzagic, Enes. “L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia.” 2019. Doctoral Dissertation, Université Côte d'Azur (ComUE). Accessed September 22, 2020. http://www.theses.fr/2019AZUR0019.

MLA Handbook (7th Edition):

Hamzagic, Enes. “L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia.” 2019. Web. 22 Sep 2020.

Vancouver:

Hamzagic E. L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia. [Internet] [Doctoral dissertation]. Université Côte d'Azur (ComUE); 2019. [cited 2020 Sep 22]. Available from: http://www.theses.fr/2019AZUR0019.

Council of Science Editors:

Hamzagic E. L’impact de la culture nationale sur la perception d’une banque à l'égard de la qualité du service : Le cas du secteur bancaire en Serbie : The impact of national culture on the bank’s perception towards service quality : The case of banking sector in Serbia. [Doctoral Dissertation]. Université Côte d'Azur (ComUE); 2019. Available from: http://www.theses.fr/2019AZUR0019


University of Saskatchewan

8. Nguyen, Thanh Duc Son 1992-. QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN.

Degree: 2020, University of Saskatchewan

 The purpose of this research was to explore the extent to which service quality culture factors impact overall international students’ satisfaction from students’ viewpoints and… (more)

Subjects/Keywords: service culture; service quality; SERVQUAL model; international student; satisfaction

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APA (6th Edition):

Nguyen, T. D. S. 1. (2020). QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN. (Thesis). University of Saskatchewan. Retrieved from http://hdl.handle.net/10388/12575

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nguyen, Thanh Duc Son 1992-. “QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN.” 2020. Thesis, University of Saskatchewan. Accessed September 22, 2020. http://hdl.handle.net/10388/12575.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nguyen, Thanh Duc Son 1992-. “QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN.” 2020. Web. 22 Sep 2020.

Vancouver:

Nguyen TDS1. QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN. [Internet] [Thesis]. University of Saskatchewan; 2020. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10388/12575.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nguyen TDS1. QUALITY OF SERVICE CULTURE AND OVERALL SATISFACTION FOR INTERNATIONAL STUDENTS AT THE UNIVERSITY OF SASKATCHEWAN. [Thesis]. University of Saskatchewan; 2020. Available from: http://hdl.handle.net/10388/12575

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Queensland University of Technology

9. Aldraehim, Majid Saad A. Cultural impact on e-service use in Saudi Arabia.

Degree: 2013, Queensland University of Technology

 This research investigated the cultural impacts affecting e-service use in Saudi Arabia. Using a mixed-method approach, four new identified cultural values namely: Nepotism, fear of… (more)

Subjects/Keywords: culture; Saudi Arabia; cultural impact; e-service; e-service use

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APA (6th Edition):

Aldraehim, M. S. A. (2013). Cultural impact on e-service use in Saudi Arabia. (Thesis). Queensland University of Technology. Retrieved from https://eprints.qut.edu.au/60899/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Aldraehim, Majid Saad A. “Cultural impact on e-service use in Saudi Arabia.” 2013. Thesis, Queensland University of Technology. Accessed September 22, 2020. https://eprints.qut.edu.au/60899/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Aldraehim, Majid Saad A. “Cultural impact on e-service use in Saudi Arabia.” 2013. Web. 22 Sep 2020.

Vancouver:

Aldraehim MSA. Cultural impact on e-service use in Saudi Arabia. [Internet] [Thesis]. Queensland University of Technology; 2013. [cited 2020 Sep 22]. Available from: https://eprints.qut.edu.au/60899/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Aldraehim MSA. Cultural impact on e-service use in Saudi Arabia. [Thesis]. Queensland University of Technology; 2013. Available from: https://eprints.qut.edu.au/60899/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


North-West University

10. Walters, Mariëtte Louise. The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters .

Degree: 2010, North-West University

 Organisations are facing increasing pressures in terms of customer service since customers tend to become more demanding as competition within industries increases. In order to… (more)

Subjects/Keywords: Culture; Consumer; Customer; Customer complaint behaviour; Service failure; Service recovery

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APA (6th Edition):

Walters, M. L. (2010). The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters . (Thesis). North-West University. Retrieved from http://hdl.handle.net/10394/4416

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Walters, Mariëtte Louise. “The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters .” 2010. Thesis, North-West University. Accessed September 22, 2020. http://hdl.handle.net/10394/4416.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Walters, Mariëtte Louise. “The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters .” 2010. Web. 22 Sep 2020.

Vancouver:

Walters ML. The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters . [Internet] [Thesis]. North-West University; 2010. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10394/4416.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Walters ML. The influence of culture on customers' complaint behaviour pertaining to service failures / by Mariëtte Louise Walters . [Thesis]. North-West University; 2010. Available from: http://hdl.handle.net/10394/4416

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brunel University

11. Alajmi, Salman. The effect of national culture on service provision.

Degree: PhD, 2011, Brunel University

 Purpose This research is to investigate the effect of national culture on service provision. Hence, the researcher aims Firstly to investigate the differences in national… (more)

Subjects/Keywords: 158.7; Service provision; National culture; Service quality gaps; Takaful; Meditation effect

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APA (6th Edition):

Alajmi, S. (2011). The effect of national culture on service provision. (Doctoral Dissertation). Brunel University. Retrieved from http://bura.brunel.ac.uk/handle/2438/5344 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.535935

Chicago Manual of Style (16th Edition):

Alajmi, Salman. “The effect of national culture on service provision.” 2011. Doctoral Dissertation, Brunel University. Accessed September 22, 2020. http://bura.brunel.ac.uk/handle/2438/5344 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.535935.

MLA Handbook (7th Edition):

Alajmi, Salman. “The effect of national culture on service provision.” 2011. Web. 22 Sep 2020.

Vancouver:

Alajmi S. The effect of national culture on service provision. [Internet] [Doctoral dissertation]. Brunel University; 2011. [cited 2020 Sep 22]. Available from: http://bura.brunel.ac.uk/handle/2438/5344 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.535935.

Council of Science Editors:

Alajmi S. The effect of national culture on service provision. [Doctoral Dissertation]. Brunel University; 2011. Available from: http://bura.brunel.ac.uk/handle/2438/5344 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.535935

12. Jakobi, Nina. Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany.

Degree: Umeå School of Business and Economics (USBE), 2012, Umeå University

  This thesis aims to research on the concept of national culture in regard to project management. We mainly aim to find out whether national… (more)

Subjects/Keywords: Culture; National Culture; Product Innovation; Service Sector; Project Management; Microfinance

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APA (6th Edition):

Jakobi, N. (2012). Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany. (Thesis). Umeå University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52262

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Jakobi, Nina. “Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany.” 2012. Thesis, Umeå University. Accessed September 22, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52262.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Jakobi, Nina. “Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany.” 2012. Web. 22 Sep 2020.

Vancouver:

Jakobi N. Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany. [Internet] [Thesis]. Umeå University; 2012. [cited 2020 Sep 22]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52262.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Jakobi N. Understanding National Culture’s Influence on Product Innovation Approaches : A dual case study of micro, small and medium enterprises in the Microfinance sector in Kenya and Germany. [Thesis]. Umeå University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-52262

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Unitec New Zealand

13. Pant, Sandeep. Conceptualising and measuring service culture.

Degree: 2013, Unitec New Zealand

 RESEARCH QUESTIONS: 1: How can service culture be conceptualised? 2: How can service culture be measured? Service culture relies on four principles for creating value,… (more)

Subjects/Keywords: service culture; service orientation; customer focus; service transformation; Auckland, New Zealand; 150501 Consumer-Oriented Product or Service Development

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APA (6th Edition):

Pant, S. (2013). Conceptualising and measuring service culture. (Thesis). Unitec New Zealand. Retrieved from http://hdl.handle.net/10652/2408

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pant, Sandeep. “Conceptualising and measuring service culture.” 2013. Thesis, Unitec New Zealand. Accessed September 22, 2020. http://hdl.handle.net/10652/2408.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pant, Sandeep. “Conceptualising and measuring service culture.” 2013. Web. 22 Sep 2020.

Vancouver:

Pant S. Conceptualising and measuring service culture. [Internet] [Thesis]. Unitec New Zealand; 2013. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10652/2408.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pant S. Conceptualising and measuring service culture. [Thesis]. Unitec New Zealand; 2013. Available from: http://hdl.handle.net/10652/2408

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampere University

14. Luoma, Ossi. A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context .

Degree: 2014, Tampere University

 Tutkielman julkisuutta on rajattu 1.9.2017 asti. The PDF is a limited version of the Master's thesis. The complete text will be available on the first… (more)

Subjects/Keywords: business model; development; service business; services; product-service systems; PSS; servitization; service infusion; service-dominant logic; service logic; product-service transition; manufacturing; production; strategy; structure; culture; processes

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APA (6th Edition):

Luoma, O. (2014). A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context . (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi/handle/10024/96234

Chicago Manual of Style (16th Edition):

Luoma, Ossi. “A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context .” 2014. Masters Thesis, Tampere University. Accessed September 22, 2020. https://trepo.tuni.fi/handle/10024/96234.

MLA Handbook (7th Edition):

Luoma, Ossi. “A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context .” 2014. Web. 22 Sep 2020.

Vancouver:

Luoma O. A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context . [Internet] [Masters thesis]. Tampere University; 2014. [cited 2020 Sep 22]. Available from: https://trepo.tuni.fi/handle/10024/96234.

Council of Science Editors:

Luoma O. A Contextual Business Model Framework: Business Model Development in a Product-Service Systems Context . [Masters Thesis]. Tampere University; 2014. Available from: https://trepo.tuni.fi/handle/10024/96234


University of the Western Cape

15. Abrahams, Brian Peter. The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape .

Degree: 2016, University of the Western Cape

 Research evidence suggests that strengthening the cultural roots of an organisation (Organisational Culture) can lead to the observance of increased behaviours that goes beyond the… (more)

Subjects/Keywords: South African Police Service; Transformation; Organisational culture; Organisational citizenship behaviour; Service delivery

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APA (6th Edition):

Abrahams, B. P. (2016). The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape . (Thesis). University of the Western Cape. Retrieved from http://hdl.handle.net/11394/5279

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Abrahams, Brian Peter. “The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape .” 2016. Thesis, University of the Western Cape. Accessed September 22, 2020. http://hdl.handle.net/11394/5279.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Abrahams, Brian Peter. “The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape .” 2016. Web. 22 Sep 2020.

Vancouver:

Abrahams BP. The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape . [Internet] [Thesis]. University of the Western Cape; 2016. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/11394/5279.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Abrahams BP. The impact of organisational culture on organisational citizenship behaviour within the South African Police Service in the Western Cape . [Thesis]. University of the Western Cape; 2016. Available from: http://hdl.handle.net/11394/5279

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

16. Mangko, Ade Patra. Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C.

Degree: Business Administration, 2013, Karlstad University

Indonesia is trying to take over airspace Sector A, B, and C from Singapore and this desire has been going on for decades. To… (more)

Subjects/Keywords: DGCA; ATS; Service Quality; Safety Culture; Human Factor; Service Management; Strategic Plan

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APA (6th Edition):

Mangko, A. P. (2013). Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-29490

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mangko, Ade Patra. “Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C.” 2013. Thesis, Karlstad University. Accessed September 22, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-29490.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mangko, Ade Patra. “Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C.” 2013. Web. 22 Sep 2020.

Vancouver:

Mangko AP. Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C. [Internet] [Thesis]. Karlstad University; 2013. [cited 2020 Sep 22]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-29490.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mangko AP. Indonesia Air Traffic Services (ATS) Readiness and Strategic Plans for Taking Over Airspace and Improving the Service : Case Study: Airspace Sector A, B, and C. [Thesis]. Karlstad University; 2013. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-29490

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

17. Paulsson, My. Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen.

Degree: Business and Economic Studies, 2015, University of Gävle

Syfte: Syftet med denna studie är att analysera skillnader i hur servicekvalitén inom servicenäringen i Sverige uppfattas av svenska studenter och kinesiska utbytesstudenter. Metod:… (more)

Subjects/Keywords: SERVQUAL; service quality; service industry; Hofstede; culture; SERVQUAL; servicekvalité; servicenäring; Hofstede; kultur

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APA (6th Edition):

Paulsson, M. (2015). Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen. (Thesis). University of Gävle. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Paulsson, My. “Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen.” 2015. Thesis, University of Gävle. Accessed September 22, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Paulsson, My. “Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen.” 2015. Web. 22 Sep 2020.

Vancouver:

Paulsson M. Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen. [Internet] [Thesis]. University of Gävle; 2015. [cited 2020 Sep 22]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Paulsson M. Servicekvalité och kultur : skillnaden mellan svenska studenter & kinesiska utbytesstudenter inom servicenäringen. [Thesis]. University of Gävle; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

18. Tetchieva, Ekaterina. The development of customer satisfaction survey tool for outsourcing services business.

Degree: 2010, Tampereen ammattikorkeakoulu

xxxxxxxx Advisors/Committee Members: Tampereen ammattikorkeakoulu.

Subjects/Keywords: customer satisfaction; service-oriented; service culture

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APA (6th Edition):

Tetchieva, E. (2010). The development of customer satisfaction survey tool for outsourcing services business. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/16915

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tetchieva, Ekaterina. “The development of customer satisfaction survey tool for outsourcing services business.” 2010. Thesis, Tampereen ammattikorkeakoulu. Accessed September 22, 2020. http://www.theseus.fi/handle/10024/16915.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tetchieva, Ekaterina. “The development of customer satisfaction survey tool for outsourcing services business.” 2010. Web. 22 Sep 2020.

Vancouver:

Tetchieva E. The development of customer satisfaction survey tool for outsourcing services business. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2010. [cited 2020 Sep 22]. Available from: http://www.theseus.fi/handle/10024/16915.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tetchieva E. The development of customer satisfaction survey tool for outsourcing services business. [Thesis]. Tampereen ammattikorkeakoulu; 2010. Available from: http://www.theseus.fi/handle/10024/16915

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


RMIT University

19. Ong, W. Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore.

Degree: 2013, RMIT University

 As colleges and universities have attempted to become more student-oriented (Wright 1996), students’ perceptions of the higher education experience have become more important to tertiary… (more)

Subjects/Keywords: Fields of Research; Students’ perceptions of service quality; Service quality; Discrepancy and Service quality; Culture and service quality; Gender and service quality

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APA (6th Edition):

Ong, W. (2013). Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore. (Thesis). RMIT University. Retrieved from http://researchbank.rmit.edu.au/view/rmit:160441

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ong, W. “Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore.” 2013. Thesis, RMIT University. Accessed September 22, 2020. http://researchbank.rmit.edu.au/view/rmit:160441.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ong, W. “Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore.” 2013. Web. 22 Sep 2020.

Vancouver:

Ong W. Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore. [Internet] [Thesis]. RMIT University; 2013. [cited 2020 Sep 22]. Available from: http://researchbank.rmit.edu.au/view/rmit:160441.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ong W. Students' expectations and perceptions of service quality performance: university student advisors in Australia, Malaysia and Singapore. [Thesis]. RMIT University; 2013. Available from: http://researchbank.rmit.edu.au/view/rmit:160441

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Sydney

20. Theam, Rottanak. Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services .

Degree: 2015, University of Sydney

 Despite widespread application of reform models and interventions by intergovernmental organisations, public administration in most developing countries is still characterised by weak institutions, patronage and… (more)

Subjects/Keywords: public service culture; Cambodia; developing countries; values; ethics; motivation

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APA (6th Edition):

Theam, R. (2015). Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services . (Thesis). University of Sydney. Retrieved from http://hdl.handle.net/2123/15584

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Theam, Rottanak. “Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services .” 2015. Thesis, University of Sydney. Accessed September 22, 2020. http://hdl.handle.net/2123/15584.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Theam, Rottanak. “Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services .” 2015. Web. 22 Sep 2020.

Vancouver:

Theam R. Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services . [Internet] [Thesis]. University of Sydney; 2015. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/2123/15584.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Theam R. Public Service Culture in Cambodia: Impacts on the Delivery of Core Public Services . [Thesis]. University of Sydney; 2015. Available from: http://hdl.handle.net/2123/15584

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Michigan

21. Whitehill, Dana. Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course.

Degree: Master's, School of Health Professions and Studies: Nursing, 2012, University of Michigan

 Nursing education has an essential role in promoting the development of cultural competencies at both the undergraduate and graduate levels as the population in the… (more)

Subjects/Keywords: cultural competence; nurse education; culture care theory; service learning; ethnonursing

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APA (6th Edition):

Whitehill, D. (2012). Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course. (Masters Thesis). University of Michigan. Retrieved from http://hdl.handle.net/2027.42/117999

Chicago Manual of Style (16th Edition):

Whitehill, Dana. “Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course.” 2012. Masters Thesis, University of Michigan. Accessed September 22, 2020. http://hdl.handle.net/2027.42/117999.

MLA Handbook (7th Edition):

Whitehill, Dana. “Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course.” 2012. Web. 22 Sep 2020.

Vancouver:

Whitehill D. Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course. [Internet] [Masters thesis]. University of Michigan; 2012. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/2027.42/117999.

Council of Science Editors:

Whitehill D. Exploration of Developing Cultural Competencies in Nursing Students through Short-term International Immersion Course. [Masters Thesis]. University of Michigan; 2012. Available from: http://hdl.handle.net/2027.42/117999


University of Newcastle

22. Cheah, Kuan Yean. The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam.

Degree: 2016, University of Newcastle

Professional Doctorate - Doctor of Business Administration

The research examines the proposition that Vietnamese national culture has moderating impacts on the behaviour or performance of… (more)

Subjects/Keywords: Vietnam; national culture; hotel; behaviours and performances; Western hotel service standards

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APA (6th Edition):

Cheah, K. Y. (2016). The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam. (Thesis). University of Newcastle. Retrieved from http://hdl.handle.net/1959.13/1313589

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Cheah, Kuan Yean. “The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam.” 2016. Thesis, University of Newcastle. Accessed September 22, 2020. http://hdl.handle.net/1959.13/1313589.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Cheah, Kuan Yean. “The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam.” 2016. Web. 22 Sep 2020.

Vancouver:

Cheah KY. The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam. [Internet] [Thesis]. University of Newcastle; 2016. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/1959.13/1313589.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Cheah KY. The moderating impacts of national culture on managerial workforce behaviours in local hotels: a case study in Vietnam. [Thesis]. University of Newcastle; 2016. Available from: http://hdl.handle.net/1959.13/1313589

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vytautas Magnus University

23. Dilienė, Dovilė. Organizacinės kultūros vystymas UAB "Perkūno namai".

Degree: Master, Marketing and Administration, 2011, Vytautas Magnus University

Baigiamojo darbo tikslas - parengti organizacinės kultūros vystymo modelį pasirinktai aptarnavimo sferos įmonei UAB „Perkūno namai“, leisiantį tobulinti paslaugų teikimo kokybę ir efektyvumą. Teorinėje darbo… (more)

Subjects/Keywords: Organizacinė kultūra; Aptarnavimo sfera; Vystymas; Organizational culture; Public service company; Development

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APA (6th Edition):

Dilienė, Dovilė. (2011). Organizacinės kultūros vystymas UAB "Perkūno namai". (Masters Thesis). Vytautas Magnus University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20110615_161209-65261 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Dilienė, Dovilė. “Organizacinės kultūros vystymas UAB "Perkūno namai".” 2011. Masters Thesis, Vytautas Magnus University. Accessed September 22, 2020. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20110615_161209-65261 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Dilienė, Dovilė. “Organizacinės kultūros vystymas UAB "Perkūno namai".” 2011. Web. 22 Sep 2020.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Dilienė, Dovilė. Organizacinės kultūros vystymas UAB "Perkūno namai". [Internet] [Masters thesis]. Vytautas Magnus University; 2011. [cited 2020 Sep 22]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20110615_161209-65261 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Dilienė, Dovilė. Organizacinės kultūros vystymas UAB "Perkūno namai". [Masters Thesis]. Vytautas Magnus University; 2011. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20110615_161209-65261 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete


NSYSU

24. Kuo, Ting-yin. Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise.

Degree: Master, Human Resource Management, 2011, NSYSU

 This study examined customersâ service quality expectations in three different countries to discuss how employee training programs should be designed and enacted in accordance with… (more)

Subjects/Keywords: multinational enterprise; culture difference; employee training; service; expectation

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APA (6th Edition):

Kuo, T. (2011). Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0805111-124655

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kuo, Ting-yin. “Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise.” 2011. Thesis, NSYSU. Accessed September 22, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0805111-124655.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kuo, Ting-yin. “Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise.” 2011. Web. 22 Sep 2020.

Vancouver:

Kuo T. Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise. [Internet] [Thesis]. NSYSU; 2011. [cited 2020 Sep 22]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0805111-124655.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kuo T. Customersâ Service Quality Expectations in Different AreasâAn Empirical Study of a Japanese Multinational Enterprise. [Thesis]. NSYSU; 2011. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0805111-124655

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Victoria University of Wellington

25. Phonekeo, Say. Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading.

Degree: 2020, Victoria University of Wellington

 This study has two phases. Phase 1 aimed at: (1) investigating pre-service teachers’ prior experiences of reading and learning to read in English, (2a) exploring… (more)

Subjects/Keywords: A culture of thinking; Pre-service teacher education; Thinking routines

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APA (6th Edition):

Phonekeo, S. (2020). Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading. (Doctoral Dissertation). Victoria University of Wellington. Retrieved from http://hdl.handle.net/10063/8905

Chicago Manual of Style (16th Edition):

Phonekeo, Say. “Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading.” 2020. Doctoral Dissertation, Victoria University of Wellington. Accessed September 22, 2020. http://hdl.handle.net/10063/8905.

MLA Handbook (7th Edition):

Phonekeo, Say. “Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading.” 2020. Web. 22 Sep 2020.

Vancouver:

Phonekeo S. Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading. [Internet] [Doctoral dissertation]. Victoria University of Wellington; 2020. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10063/8905.

Council of Science Editors:

Phonekeo S. Implementing a Culture of Thinking in Lao EFL Pre-Service Teacher Education: A Case of Reading. [Doctoral Dissertation]. Victoria University of Wellington; 2020. Available from: http://hdl.handle.net/10063/8905


Wayne State University

26. Heyart, Beth Ann. The role of organizational climate and culture in service encounters.

Degree: PhD, Communication, 2011, Wayne State University

  This study explored the link between culture and climate with respect to customer service ratings. Two hospital units, one with high customer service ratings… (more)

Subjects/Keywords: climate; culture; service; Business Administration, Management, and Operations; Communication

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APA (6th Edition):

Heyart, B. A. (2011). The role of organizational climate and culture in service encounters. (Doctoral Dissertation). Wayne State University. Retrieved from https://digitalcommons.wayne.edu/oa_dissertations/240

Chicago Manual of Style (16th Edition):

Heyart, Beth Ann. “The role of organizational climate and culture in service encounters.” 2011. Doctoral Dissertation, Wayne State University. Accessed September 22, 2020. https://digitalcommons.wayne.edu/oa_dissertations/240.

MLA Handbook (7th Edition):

Heyart, Beth Ann. “The role of organizational climate and culture in service encounters.” 2011. Web. 22 Sep 2020.

Vancouver:

Heyart BA. The role of organizational climate and culture in service encounters. [Internet] [Doctoral dissertation]. Wayne State University; 2011. [cited 2020 Sep 22]. Available from: https://digitalcommons.wayne.edu/oa_dissertations/240.

Council of Science Editors:

Heyart BA. The role of organizational climate and culture in service encounters. [Doctoral Dissertation]. Wayne State University; 2011. Available from: https://digitalcommons.wayne.edu/oa_dissertations/240


University of South Africa

27. Moela, Joseph Sipho. Investigating the relationship between organisational culture and employee engagement in a Public Service Department .

Degree: 2016, University of South Africa

 This dissertation focuses on investigating the relationship between organisational culture and employee engagement in a Public Service department. In this quantitative study, undertaken in a… (more)

Subjects/Keywords: Antecedents; Employee engagement; Government; Leadership; Organisational culture; Public Service Department

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APA (6th Edition):

Moela, J. S. (2016). Investigating the relationship between organisational culture and employee engagement in a Public Service Department . (Masters Thesis). University of South Africa. Retrieved from http://hdl.handle.net/10500/23242

Chicago Manual of Style (16th Edition):

Moela, Joseph Sipho. “Investigating the relationship between organisational culture and employee engagement in a Public Service Department .” 2016. Masters Thesis, University of South Africa. Accessed September 22, 2020. http://hdl.handle.net/10500/23242.

MLA Handbook (7th Edition):

Moela, Joseph Sipho. “Investigating the relationship between organisational culture and employee engagement in a Public Service Department .” 2016. Web. 22 Sep 2020.

Vancouver:

Moela JS. Investigating the relationship between organisational culture and employee engagement in a Public Service Department . [Internet] [Masters thesis]. University of South Africa; 2016. [cited 2020 Sep 22]. Available from: http://hdl.handle.net/10500/23242.

Council of Science Editors:

Moela JS. Investigating the relationship between organisational culture and employee engagement in a Public Service Department . [Masters Thesis]. University of South Africa; 2016. Available from: http://hdl.handle.net/10500/23242


Queensland University of Technology

28. Sommerfeldt, Vernon. An identification of factors influencing police workplace motivation.

Degree: 2010, Queensland University of Technology

 Police work tasks are diverse and require the ability to take command, demonstrate leadership, make serious decisions and be self directed (Beck, 1999; Brunetto &… (more)

Subjects/Keywords: Queensland Police Service; workplace culture; motivation; pay and conditions

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APA (6th Edition):

Sommerfeldt, V. (2010). An identification of factors influencing police workplace motivation. (Thesis). Queensland University of Technology. Retrieved from https://eprints.qut.edu.au/34460/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Sommerfeldt, Vernon. “An identification of factors influencing police workplace motivation.” 2010. Thesis, Queensland University of Technology. Accessed September 22, 2020. https://eprints.qut.edu.au/34460/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Sommerfeldt, Vernon. “An identification of factors influencing police workplace motivation.” 2010. Web. 22 Sep 2020.

Vancouver:

Sommerfeldt V. An identification of factors influencing police workplace motivation. [Internet] [Thesis]. Queensland University of Technology; 2010. [cited 2020 Sep 22]. Available from: https://eprints.qut.edu.au/34460/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Sommerfeldt V. An identification of factors influencing police workplace motivation. [Thesis]. Queensland University of Technology; 2010. Available from: https://eprints.qut.edu.au/34460/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Siauliai University

29. Poškuvienė, Janina. Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu).

Degree: Master, Marketing and Administration, 2008, Siauliai University

Magistro darbe išanalizuota organizacijos kultūros esmė, jos ryšys su aptarnavimo kultūra. Išanalizuoti įvairių autorių aprašyti organizacijos kultūrą veikiantys veiksniai ir faktoriai, nuo kurių priklauso klientų… (more)

Subjects/Keywords: Klientai; Klientų aptarnavimas; Kultūra; Customer; Customer service; Culture

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APA (6th Edition):

Poškuvienė, Janina. (2008). Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu). (Masters Thesis). Siauliai University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2008~D_20080929_102559-82690 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Poškuvienė, Janina. “Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu).” 2008. Masters Thesis, Siauliai University. Accessed September 22, 2020. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2008~D_20080929_102559-82690 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Poškuvienė, Janina. “Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu).” 2008. Web. 22 Sep 2020.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Poškuvienė, Janina. Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu). [Internet] [Masters thesis]. Siauliai University; 2008. [cited 2020 Sep 22]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2008~D_20080929_102559-82690 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Poškuvienė, Janina. Klientų aptarnavimo kultūros gerinimas (Šiaulių apskrities valstybinės mokesčių inspekcijos pagrindu). [Masters Thesis]. Siauliai University; 2008. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2008~D_20080929_102559-82690 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

30. Aderiye, Yetunde Oluwatoyin. Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations.

Degree: PhD, 2015, Liverpool John Moores University

 This thesis’ original contribution to knowledge is creating the awareness that facilities management (FM) departments and organisations do not consciously socialise external service provider staff… (more)

Subjects/Keywords: 658.2; Cultural Fit, Organisational Culture, Organisational Socialisation, Service Quality, Facilites Management.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Aderiye, Y. O. (2015). Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations. (Doctoral Dissertation). Liverpool John Moores University. Retrieved from http://researchonline.ljmu.ac.uk/id/eprint/4384/ ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.647146

Chicago Manual of Style (16th Edition):

Aderiye, Yetunde Oluwatoyin. “Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations.” 2015. Doctoral Dissertation, Liverpool John Moores University. Accessed September 22, 2020. http://researchonline.ljmu.ac.uk/id/eprint/4384/ ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.647146.

MLA Handbook (7th Edition):

Aderiye, Yetunde Oluwatoyin. “Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations.” 2015. Web. 22 Sep 2020.

Vancouver:

Aderiye YO. Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations. [Internet] [Doctoral dissertation]. Liverpool John Moores University; 2015. [cited 2020 Sep 22]. Available from: http://researchonline.ljmu.ac.uk/id/eprint/4384/ ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.647146.

Council of Science Editors:

Aderiye YO. Facilities management 'cultural fit' and the socialisation of external service provider employees in client organisations. [Doctoral Dissertation]. Liverpool John Moores University; 2015. Available from: http://researchonline.ljmu.ac.uk/id/eprint/4384/ ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.647146

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