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Submitted by Leila Silva ([email protected]) on 2018-08-14T17:32:15Z No. of bitstreams: 1 fathiesen.pdf: 669425 bytes, checksum: 5aaa9e760e7c195f3be58c5389129613 (MD5)

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The research, the type case study, is investigative focus the views of teachers who work in professional education courses on the Mediated Learning Experience in the context of SENAI Training Methodology Based Skills. The study is based on the conceptual framework of Reuven Feuerstein, especially with regard to the Experience Mediated Learning, establishing a dialogue with authors who discuss the issue in question. The empirical field study consisted of 34 operating units of SENAI of Rio Grande Regional Department South. Answered the questionnaire eighty teachers who work in industrial training courses, Mid-Level Technical, Vocational Training, Professional Initiation, Professional Development, Specialization and Graduate - Higher Education. For the analysis of the collected data was used content analysis technique. These data were categorized into the following themes: a) the presence of the foundations of Mediated Learning Experience in everyday educational activities; b) teacher-student relationship in teaching and learning processes; c) The significant learning; d) Mediation and evaluation of learning; and e) the need for continuing education. The findings of the study indicate that: a) the mediation of learning is not a subject that is of broad field of SENAI-RS teachers; b) the main mediator of the characteristics mentioned by teachers were: focus on learning; set challenges appropriate to the level of the students; prioritize meaningful learning; establish relationships between the content and practice. The survey also identified suggestions so that you can consolidate learning mediated in Professional Education every day at SENAI/RS.

A pesquisa, do tipo Estudo de Caso, tem como foco investigativo as concepções dos professores que atuam nos cursos de Educação Profissional sobre a Experiência de Aprendizagem Mediada no contexto da Metodologia SENAI de Formação com Base em Competências. O estudo está fundamentado nos pressupostos teóricos de Reuven Feuerstein, especialmente no que se refere à Experiência de Aprendizagem Mediada, estabelecendo um diálogo com autores que discutem a temática em pauta. O campo empírico do estudo foi composto por 34 Unidades Operacionais do SENAI do Departamento Regional do Rio Grande do Sul. Responderam o questionário oitenta docentes que atuam nos cursos de Aprendizagem Industrial, Técnicos de Nível Médio, Qualificação Profissional, Iniciação Profissional, Aperfeiçoamento Profissional, Especialização e Graduação – Ensino Superior. Para a análise dos dados coletados foi utilizada a Técnica de Análise de Conteúdo. Tais dados foram categorizados nos seguintes eixos temáticos: a)…

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Submitted by Leila Silva ([email protected]) on 2018-08-15T17:24:52Z No. of bitstreams: 1 jaosantos.pdf: 301372 bytes, checksum: b15b464b0336476a94256b96a3becfd8 (MD5)

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This study has theoretical connections and focuses on the conceptions about competence in the vision of authors who talk about such a concept and how they are approaching or distancing themselves from the conception about competence present in the guide devices of the Methodology by Competence proposed by the National Service for Industrial Apprenticeship (SENAI). The development of competences constitutes one of the guiding axes of Professional Education, whose centrality is emphasized in the legal provisions that guide this teaching modality. We used the documentary analysis of legal provisions that concern Professional Education and also of the SENAI´s guiding documents (Elaboration of Professional Profiles by Segment Technical Committees; Elaboration of Curricular Design and Guide of the Pedagogical Practice). In order to analyze the conceptions about competence we used the following authors: Berger (1999), Rios (1999), Perrenoud (1999), Le Boterf (2003), Depresbiteris (2005), Sacristan (2011), Macarenco (2011). Data were analyzed by the Content Analysis Technique proposed by Bardin (2009) and categorized into two thematic axes: a) Approaches between concepts of competence; and b) Distances between concepts of competence. Through this study we could: a) comprehend the different concepts about competence of these authors; b) confront the concepts of these authors with SENAI's concept of competence; c) identify the approaches and the distances between the researched concepts; and d) submit a proposal to revitalize SENAI's concept of competence. We long for the reflections arising from the findings of the research will contribute to revitalize the understanding of competence and to expand the competence concept in the SENAI Methodology for Training by Competence guiding devices.

O estudo, de cunho teórico, focaliza as concepções sobre competência na visão de autores que discorrem sobre tal conceito e de que forma elas se aproximam ou se distanciam da concepção sobre competência presente nos dispositivos orientadores da Metodologia por Competência proposta pelo Serviço Nacional de Aprendizagem Industrial (SENAI). O desenvolvimento de competências constitui-se num dos eixos norteadores da Educação Profissional, cuja centralidade é enfatizada nos dispositivos legais que orientam esta modalidade de ensino. Foi utilizada a análise documental dos dispositivos legais que versam sobre a Educação Profissional e dos documentos orientadores do SENAI (Elaboração de Perfis Profissionais por Comitês Técnicos Setoriais, Elaboração de Desenho Curricular e Norteador da Prática Pedagógica). Para a análise das concepções sobre…

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Dissertação (mestrado)—Rede Nacional em Propriedade Intelectual e Transferência de Tecnologia para a Inovação, Universidade de Brasília, Centro de Apoio ao Desenvolvimento Tecnológico, Programa de Pós-Graduação em Propriedade Intelectual e Transferência de Tecnologia para a Inovação, 2019.

Na metodologia clássica, a valoração da tecnologia é um produto proveniente da transferência de tecnologia, ou seja, o detentor da patente só se preocupa com a valoração no momento da sua comercialização. Nesses casos, a valoração é feita no estágio final do desenvolvimento do produto tecnológico – seja em fase protótipo (TRL6), seja pronto para entrar no mercado (TRL9) – uma vez que a valoração da tecnologia é, usualmente, um produto resultante da difusão tecnológica. Isso se torna um agravante ainda maior para o tomador de decisã por não ter a certeza de que o projeto conseguirá alcançar o estágio de protótipo, ou se de fato irá para o mercado e se o mesmo terá lucro sobre o investimento realizado. O presente estudo, por sua vez, inova por aplicar os conceitos de valoração de tecnologia não na etapa de transferência de tecnologia dos projetos desenvolvidos nos Institutos de Inovação do SENAI e, sim, na valoração na etapa de prospecção tecnológica. Pois é na fase de negociação (etapa que antecede o contrato jurídico firmado entre a ICT e a empresa) de alguns projetos que possuem recursos externos envolvidos, a exemplo da Embrapii, que se faz mister já prever em contrato os seguintes pontos: patenteabilidade, cotitutlaridade, royalties e estabelecimento de será o tipo de transferência ao final do desenvolvimento tecnológico (cessão ou Licenciamento). Para responder ao questionamento de como criar uma metodologia simplificada e padronizada para o SENAI valorar a propriedade intelectual de projetos de PD&I ainda na etapa de negociação, o trabalho foi estruturado em seis passos: Passo 1: Mapeamento dos indicadores de PD&I na fase de negociação; Passo 2: Construção do mapa de literatura para adensamento teórico; Passo 3: Questionário norteador para diagnóstico da metodologia; Passo 4: Criação da árvore de possibilidades; Passo 5: Transposição da metodologia para a Ferramenta em Excel; Passo 5: Resultado dos métodos de valoração viáveis; Passo 6: Resumo dos métodos de valoração de Propriedade Intelectual

In classical methodology, the valuation of technology is result from the tech-transfer phase, in other words, the patent owner will just worry about the patent´s value on its commercialization. In such cases, valuation is done in the final stage of the development of the technological product - either in the prototyping phase (TRL6) or ready to enter the market (TRL9) - since the valuation of the technology is usually a product resulting from the technological diffusion. The present study, in turn, innovates by applying the concepts of technology valuation not in the stage of technology transfer of the projects developed in the Institutes of Innovation of SENAI, but in the technological prospection stage. For it is in the…

Advisors/Committee Members: Santos, Daniel Teixeira Eloi dos, Nascimento, Paulo Gustavo Barboni Dantas.

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Submitted by N??cleo de P??s-Gradua????o Administra????o ([email protected]) on 2019-09-20T15:41:23Z No. of bitstreams: 1 Disserta????o de Mestrado - Samuel Real Mota.pdf: 1381066 bytes, checksum: ca7c979f0f2fa423479edc7de768cf44 (MD5)

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O objetivo desta pesquisa foi analisar o uso da governan??a no Instituto Federal de Educa????o do Norte de Minas nas contrata????es de servi??os terceirizados de m??o de obra, sob a ??tica da teoria dos custos de transa????o aplicada ao servi??o p??blico. Dentro deste contexto, foram exploradas tem??ticas desta teoria, como o oportunismo, a incerteza, a especificidade de ativos e os mecanismos de governan??a nas rela????es entre os agentes p??blicos e seus fornecedores. Para consecu????o deste objetivo, realizou-se uma pesquisa qualitativa na forma de um estudo do caso na institui????o, utilizando-se da pesquisa documental, da aplica????o de question??rios e realiza????o de entrevistas de sujeitos chaves. Foi utilizado an??lise de conte??do nas entrevistas e nos documentos consultados. O question??rio foi analisado estatisticamente com a inten????o de encontrar associa????es entre as vari??veis do estudo. Para isso foi aplicado t??cnicas de correla????o e regress??o. Os dados oriundos das tr??s formas de coleta foram comparados e analisados com a literatura consultada. Foi poss??vel dizer que as rela????es existentes entre os agentes p??blicos e seus fornecedores, propiciam um ambiente de confian??a e coopera????o que tende a minimizar comportamentos indesejados. Como resultado, as vari??veis relacionadas aos pressupostos comportamentais, demonstraram associa????es negativas e significativas. Por fim, foi sugerida a realiza????o de futuras pesquisas utilizando diferentes m??todos e contextos.

The objective of this research was to analyze the use of governance in the Federal Institute of Education of the North of Minas Gerais in the contracting of outsourced labor services from the perspective of the transaction costs theory applied to the public service. Within this context, theories of opportunism, uncertainty, asset specificity and governance mechanisms in the relations between public agents and their suppliers were explored. To achieve this objective, a qualitative study was carried out in the study of the institution's case, using documentary research, questionnaire application and interviews of key subjects. Content analysis was used in interviews and documents consulted. The questionnaire was statistically analyzed with the intention of finding associations between the variables of the study. For that, correlation and…

Advisors/Committee Members: Mello, Ricardo Coutinho, Ladeira, Rodrigo, Aguiar, F??bio Campos.

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Submitted by Tiago silva ([email protected]) on 2019-03-11T15:21:02Z No. of bitstreams: 1 Disserta????o_Tiago_vers??o DIGITAL.pdf: 1635640 bytes, checksum: 9b9cf0f06b2396e7d39ca8edca0d3e1c (MD5)

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CAPES

Maior poder de processamento, maior capacidade de comunica????o, maior interoperabilidade e maior integra????o s??o as caracter??sticas principais que norteiam as tecnologias atuais. A dissemina????o desses conceitos em ambientes industriais tem ocorrido sob uma din??mica inovadora, em que o aumento na competitividade e a disputa por novos mercados determinam uma mudan??a de comportamento em escala mundial. Este comportamento leva ?? percep????o de que o mundo est?? vivendo um intenso momento de transi????o, o qual, nas ??ltimas d??cadas, caracterizou-se como uma quarta revolu????o industrial. Desta forma, ?? necess??rio criar condi????es para que a transi????o inevit??vel dos modelos industriais cl??ssicos para um modelo que se projeta em um futuro pr??ximo ocorra, de forma a permitir que dispositivos legados e cada vez mais distribu??dos coexistam com novas tecnologias e princ??pios. Um dos problemas mais relevantes a ser enfrentado ?? o da interoperabilidade entre sistemas heterog??neos em ch??o de f??brica, principalmente quando se tratam de sistemas distribu??dos. O presente trabalho tem por objetivo apresentar uma arquitetura que permita a interoperabilidade entre dispositivos legados com os novos conceitos inseridos pela nova Revolu????o Industrial. Para tanto, foi desenvolvido um sistema capaz de permitir a opera????o de dispositivos de campo por aplica????es clientes remotamente, permitindo interconectividade, interoperabilidade e transpar??ncia. A proposta deste trabalho ?? utilizar uma arquitetura orientada a servi??os para integrar as aplica????es do ch??o de f??brica, de forma modular e escal??vel.

ABSTRACT - The advances in processing power, communication, interoperability and integration capability have characterized the current technologies. Spreading those concepts into industrial environments has materialized a new dynamic, where the growth of the competitiveness for new and larger markets determine new practices in a global level. Those practices demonstrate an important transition moment experienced by the world during the last decades, also called the Fourth Industrial Revolution. Hence, creating conditions capable of making the transition from classical industrial models to a new model is an inevitable need. This new model, which must be a reality in a near future, is characterized by the coexistence of legacy devices and increasingly distributed new…

Advisors/Committee Members: Lepikson, Herman Augusto, Lima, Ant??nio Cezar de Castro, Ellefsen, Ana Paula Maia Tanajura, Lepikson, Herman Augusto.

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Made available in DSpace on 2015-04-14T13:20:40Z (GMT). No. of bitstreams: 1 464783.pdf: 1094488 bytes, checksum: 0631282826369cffea36bbe5c3e0c834 (MD5) Previous issue date: 2014-11-24

Population aging is a major corporate transformation and has represented the subject of numerous studies. With the increase in life expectancy increases the demand for more common in this age of health services due to chronic disease. Also it appears the realization of a significant number of hospitalizations, and is considered an important element of support for dependent elderly network. During hospitalization are experienced diverse experiences that culminate in the decision making with respect to the post-hospital period. Participate in this organization for the elderly and families process, as the professional social worker. Regarding the particularities of professional practice with older adults in hospitals, highlights the existence of a limited production of knowledge on the subject and at the same time, professional challenges as the liaison with the social-support network. Accordingly, this study sought to identify aspects involving home care as an alternative to frequent readmissions. The study showed a highly qualitative and set out to unravel the meanings of hospitalization for seniors and families, in addition to aspects involving the professional performance of the social worker and the prospects of home care through observation and interviews of health professionals.

O envelhecimento populacional ? uma importante transforma??o societ?ria e tem representado a tem?tica de in?meros estudos. Com o aumento da expectativa de vida cresce a demanda pelos servi?os de sa?de em raz?o das doen?as cr?nicas, mais comuns nesta faixa et?ria. Constata-se tamb?m a realiza??o de um n?mero significativo de hospitaliza??es, sendo esta considerada importante elemento da rede de apoio ao idoso dependente. Durante a hospitaliza??o s?o vivenciadas experi?ncias diversas que culminam com a tomada de decis?o com rela??o ao per?odo p?s-hospitalar. Participam desse processo de organiza??o dos idosos e das fam?lias, profissionais como o assistente social. No que se refere as particularidades da atua??o profissional com idosos em ambientes hospitalares, destaca-se a exist?ncia de uma restrita produ??o de conhecimento sobre o tema e ao mesmo tempo, desafios profissionais como a articula??o com a rede de apoio socioassistencial. Nesse sentido, este estudo buscou identificar os aspectos que envolvem a aten??o domiciliar, como alternativa as reinterna??es freq?entes. O estudo apresentou um car?ter eminentemente qualitativo e se prop?s a desvendar os significados da hospitaliza??o para idosos e familiares, al?m dos aspectos que envolvem a atua??o profissional do assistente social e as perspectivas da aten??o domiciliar atrav?s da observa??o e dos depoimentos dos profissionais da sa?de.

Advisors/Committee Members: Bulla, Leonia Capaverde.

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Submitted by Caroline Xavier ([email protected]) on 2017-04-04T19:01:43Z No. of bitstreams: 1 DIS_KAREN_MARIA_GROSS_LOPES_COMPLETO.pdf: 3131048 bytes, checksum: ee62a46139ed827349134d1f8a5dc229 (MD5)

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Following the worldwide trend, many governments have been investing in e-gov in the last few decades, especially for the provision of electronic services (e-services), yet the adoption is still low for citizens. How to solve this paradox? In this sense, public value is seen as a new paradigm as a shift towards a citizen-centered perspective and also focused on social, political and economic issues and not just on technological aspects. The bibliometric review of 127 articles, written by 221 authors, linked to 142 institutions from 24 countries, pointed out that few researches investigate the impact of public value on e-services and, also, there are few studies on the multifaceted factors of creation of public value . Thus, it is in this context of studies of the adoption of public services by the citizen, under the lens of the paradigm of public value, that this research is found and whose objective is to analyze how the driving factors promote the creation of public value in the adoption of electronic services By the citizen. The methodological approach uses a qualitative, exploratory-descriptive approach, with a unique case study of the electronic identity card scheduling, in the context of the State of Rio Grande do Sul. The main theoretical contribution is a multidimensional conceptual model, which Contemplates the dimensions "Guiding Factors of Public Value" and "Public Value", which can be used by other researchers, since the theme has only one Brazilian article published so far. The model identifies the four driving factors for public value creation and classifies them directly: e-service design and citizen and indirect trust: the collaborative process and government openness. Another relevant contribution is the definition of a concept for public value in e-service, that is, "it is the value perceived by citizens and created in the adoption of e-service". With regard to the practical contribution, the conceptual model can be used by public managers to plan and implement electronic services that meet the needs and aspirations of citizens.

Seguindo a tend?ncia mundial, muitos governos t?m realizado investimentos em governo eletr?nico (e-gov) nas ?ltimas d?cadas, especialmente para presta??o de servi?os eletr?nicos (e-servi?os), contudo a ado??o ainda ? baixa pelos cidad?os. Como resolver esse paradoxo? Nesse sentido, o valor p?blico ? visto como um novo paradigma como mudan?a para uma perspectiva centrada no cidad?o e, tamb?m, focada nas quest?es sociais, pol?ticas e econ?micas e n?o somente nos aspectos tecnol?gicos. A revis?o bibliom?trica em 127 artigos, escritos por 221 autores,…

Advisors/Committee Members: Moron, Marie Anne Macadar.

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Submitted by Maria Creuza Silva ([email protected]oo.com.br) on 2015-04-06T18:55:29Z No. of bitstreams: 1 DISS MP GEYSE CLEA SILVA DE MIRANDA. 2014.pdf: 553435 bytes, checksum: cc46c1c1de0ca6f7111155453d0652e0 (MD5)

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As Comiss??es de Integra????o Ensino-Servi??o foram institu??das pela Portaria GM/MS n?? 1.996/2007 sendo definidas como inst??ncias intersetoriais e interinstitucionais permanentes que participam da formula????o, condu????o e desenvolvimento da Pol??tica Nacional de Educa????o Permanente no ??mbito do Sistema ??nico de Sa??de. O Estado da Bahia instituiu no ano de 2010 a Comiss??o de Integra????o Ensino-Servi??o (CIES BA), com vistas ao cumprimento dos dispositivos da Pol??tica Nacional de Educa????o Permanente em Sa??de e visando o fortalecimento a Pol??tica Estadual de Gest??o do Trabalho e Educa????o Permanente em Sa??de do SUS Bahia. Este trabalho tem como objetivo geral analisar a implementa????o da CIES BA no per??odo de 2010 a 2013. Trata-se de um estudo descritivo e explorat??rio, de abordagem qualitativa, do tipo estudo de caso. A coleta de dados se deu por meio de an??lise documental a partir do conjunto normativo legal relacionado ao tema e dos documentos institucionais produzidos pela CIES BA durante o per??odo em estudo, sendo a an??lise desses dados feita a partir das categorias de an??lises adotadas, a saber: objetivos, din??mica de funcionamento e discuss??es e produtos da CIES BA, abordando os crit??rios propostos no trabalho. Como resultados foi identificado que os objetivos da Comiss??o apresentam conformidade com o disposto nas diretrizes nacionais e estaduais para a implementa????o da PNEPS. Al??m disso, a CIES BA possui clareza de objetivos, uma din??mica de funcionamento bem definida e qualidade nas discuss??es, por??m os produtos apresentados n??o acompanharam a mesma cad??ncia das discuss??es, demonstrando incipi??ncia na implementa????o de suas a????es.

Advisors/Committee Members: Cunha, Alcione Brasileiro Oliveira, Costa, Heloniza Oliveira Gon??alves, Vilasb??as, Ana Luiza Queiroz.

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Submitted by Jorge Silva ([email protected]) on 2017-08-04T18:45:19Z No. of bitstreams: 1 2016 - Daniella Cristina Santos Quevedo.pdf: 2678430 bytes, checksum: e08acb28f9b15508f9380dc0b40ccd69 (MD5)

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This dissertation has as general focus, search how Club Med Brasil uses the recovery of failures in the provision of hotel services as a tool of relationship with their clients. The choice for this theme was due to the relevance that the recovery of failures in services has in construction and maintenance on relationship of the companies with its clients since that clients are even more demand and consciuos of their rights on provision of services provided by a company. The provision of services in the hotel industry in particular, failures are inherent to the activities made on uncountable variables. That's why companies need to have estrategies well defined about their process, procedures, instruments and action plans so that their employees can act quickly and on a effective way in critical incident cases occurred on 'moments of truth', wich are moments of direct interaction between representatives of the company and their clients. About theoretical basis, were discussed concepts of marketing, services marketing, characterization and quality of services, satisfaction of clients and their expectations, failures on services, recovery of failures in services, the importancy of people in it, relationship and finally, tourism and hospitality. About this study, the methodology used was a qualitative approach of an exploratory and descriptive nature, with collected data by deep interviews ways. Ten interviews were made with employees that hold management positions and are directly linked to the department that takes care of the relationship between Club Med and their clients. The collected datas on those interviews were interpreted through the analysis of the content. The main conclusions show that Club Med Brasil intend act as preventive way on failures in the provision of its hotel services, not omitting when it occures and having the quick reaction as a feature when the clients need. The Club Med Brasil owns procedures to treat the recovery of failures in its hotel services, aiming the improvement of quality on provided services, the increase of satisfaction level and fortification of building and mainteance of the relationship with clients. However, it seems to need of an step inside its process of recovery on failures of services, as new procedures and tools so that it will be able to get an final evaluation on its actions, internal procedures and propposal of adopted solutions to identify the final level of clients satisfaction.

Esta disserta??o teve como objetivo geral pesquisar como o Club Med Brasil utiliza a recupera??o de falhas na presta??o dos servi?os hoteleiros como ferramenta…

Advisors/Committee Members: Saldanha, Jorge Alberto Velloso, Saldanha, Jorge Alberto Velloso, Domingues Junior, Paulo Louren?o, Sampaio, Danilo de Oliveira, Afonso, Carla Winter.

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A disserta????o tem o objetivo de realizar uma discuss??o sobre as limita????es, do ponto de vista pol??tico e institucional, ?? universaliza????o do acesso aos servi??os p??blicos de abastecimento de ??gua e esgotamento sanit??rio em localidades rurais do Estado da Bahia, com enfoque em quatro diferentes tipos de presta????o desses servi??os. Tal prop??sito justifica-se pelo fato de as atuais pol??ticas p??blicas de saneamento b??sico n??o contemplarem as localidades rurais de forma objetiva. O percurso metodol??gico seguido, ap??s a escolha dos munic??pios e localidades, fez uso de observa????o participante, entrevistas com an??lise de discurso e an??lise documental. Os resultados evidenciaram a influ??ncia que as caracter??sticas patrimonialista e clientelista do Estado brasileiro t??m na presta????o e defini????o das pol??ticas p??blicas de saneamento b??sico para as localidades rurais. Mostraram tamb??m a discrep??ncia entre a popula????o exclu??da do acesso nas zonas urbana e rural, a fragilidade da estrutura e institui????es respons??veis pelos servi??os p??blicos de abastecimento de ??gua e de esgotamento sanit??rio nos munic??pios e no ??mbito estadual. Das discuss??es realizadas ?? poss??vel perceber que os atores envolvidos no processo ainda n??o veem os aspectos pol??ticos e institucionais como principais limitadores ?? universaliza????o dos servi??os. Apesar disso, concluiu-se pela relev??ncia desses aspectos quando da indefini????o de atribui????o das institui????es ligadas ?? ??rea de saneamento b??sico e o sentimento de posse com o qual os gestores tratam os servi??os p??blicos.

Advisors/Committee Members: Moraes, Luiz Roberto Santos, Borja, Patr??cia Campos, Santos, Maria Elisabete Pereira dos.

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Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES

The present study, guided by the dialectical-critical method, refers to the production of Social Service knowledge about the professional insertion in Education Policy in Brazil: challenges and perspectives within the scope of the Professional Project. Knowledge production of the Social Service on the insertion of professionals in Education Policy has been conforming in Brazil, from 2008 to 2016? The general objective was to analyze how the professional insertion in the Education Policy in Brazil is approached in the production of knowledge of Social Work, aiming to subsidize the professional category for a critical apprehension and in tune with the Professional Project. This research is based on critical social theory, based on the theoretical constructions of Istv?n M?sz?ros, which instigates us to apprehend the Education Policy in its contradictory movement, because if on the one hand, it develops educational practices that subalternize the working class, on the other, Has the potential to develop educational projects that resist the internalization of alienation inherent in class society. This research was based on one of the sources of knowledge production of the Social Service, which are the Proceedings of the two major meetings of the CBAS (Brazilian Congress of Social Workers) and ENPESS (National Meeting of Researchers in Social Work) Years of 2008 and 2016. 265 papers were mapped in these meetings and that somehow addressed the professional insertion in Education Policy. For data collection, qualitative research was used, through bibliographic research. In the data treatment, the content analysis was performed based on Bardin (2006). As main results, it was identified that the social workers are included in the Education Policy being requested by the State to act in the governmental programs and actions that aim at the extension of the access and the permanence of the subjects in said policy, being Such…

Advisors/Committee Members: Maciel, Ana L?cia Suarez.

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O Acidente Vascular Cerebral (AVC) se configura como a segunda principal causa de morte e incapacidade em escala mundial. Deve ser tratado como uma emerg??ncia m??dica, e o paciente com suspeita, encaminhado para in??cio do tratamento em at?? 4 horas e meia. O desfecho cl??nico e progn??stico de pessoas idosas acometidas est??o ligados ?? detec????o precoce dos sinais e sintomas, manejo e encaminhamento eficazes. Este estudo objetivou estabelecer, junto ?? equipe de enfermagem, pr??ticas que tornassem o manejo e encaminhamento de pessoas idosas com suspeita e/ou acometidas pelo AVC mais efetivo em uma unidade de emerg??ncia. Se trata de uma pesquisa a????o, cuja coleta de dados foi realizada por meio da observa????o no l??cus, guiada por um roteiro pr??vio; e oficinas pedag??gicas com aplica????o de perguntas norteadoras a respeito do manejo de encaminhamento, na unidade, de pessoas idosas com suspeita/acometidas pelo AVC. As etapas da pesquisa ocorreram entre maio e agosto de 2016. O l??cus foi a unidade de emerg??ncia de um hospital p??blico de grande porte, situado em Salvador- Ba e refer??ncia estadual em aten????o ao paciente acometido pelo AVC. Esta pesquisa ?? constituinte de um projeto matriz, iniciado pelo Programa de Educa????o Tutorial ???Acolhimento e cuidado na unidade de Emerg??ncia???, aprovado pelo Comit?? de ??tica em Pesquisa (CEP) da Universidade Federal da Bahia. Fizeram parte do estudo, 18 profissionais da equipe de enfermagem atuantes na unidade l??cus. A coleta ocorreu por meio de quatro oficinas pedag??gicas e uma oficina teste, envolvendo desde o levantamento do diagn??stico situacional, planejamento de interven????es e avalia????o destas. Foi utilizada a t??cnica de an??lise tem??tica de conte??do para categoriza????o do material colhido nas oficinas. Percebeu-se que os profissionais de enfermagem identificam os sinais e sintomas do AVC a partir de manifesta????es cl??nicas, sinais e sintomas incipientes e/ou at??picos e fatores de risco; percebem diferen??as na evolu????o cl??nica subsequente ao AVC em idosos, al??m das peculiaridades no manejo e encaminhamento. Por??m, relatam dificuldades na realiza????o de cuidado a essas pessoas relacionadas ?? car??ncia de recursos humanos e materiais em uma unidade que excede a sua capacidade de atendimento. Foram, relatados pelos participantes os fatores intervenientes para este manejo e encaminhamento efetivo, e formuladas…

Advisors/Committee Members: Pedreira, Larissa Chaves.

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O presente trabalho analisa a indeniza????o na desapropria????o por utilidade p??blica, garantida na Constitui????o Federal de 1988. Parte-se do estudo do conte??do ligado ?? propriedade e ?? desapropria????o, para compreender o que a Constitui????o, em seu artigo 5?? XXIV, quis dizer por justa indeniza????o. Ap??s as investiga????es, p??de-se constatar que a Constitui????o, ao mesmo tempo em que reconhece e garante a propriedade como direito fundamental, imp??e tamb??m a sua conforma????o social, pois os interesses ego??stas dos particulares n??o podem p??r em risco os da sociedade. A desapropria????o ?? procedimento de Direito P??blico, atrav??s do qual o Poder P??blico, tendo como pressuposto a declara????o da utilidade p??blica ou necessidade p??blica ou, ainda, interesse social, transfere para si a propriedade de terceiro, mediante indeniza????o que deve ser paga previamente em moeda corrente e de forma justa antes da transfer??ncia da propriedade, desde que observadas as exce????es legais. Segundo a Constitui????o, entende-se por justa indeniza????o o valor em pecuni??rio devido pelo Poder P??blico Expropriante ao expropriado, que a este possibilite repor o patrim??nio perdido sem nenhum preju??zo. Disso resulta uma compensa????o pecuni??ria completa e proporcional ao sacrif??cio feito, sendo levados em conta dois valores: al??m do valor econ??mico do bem propriamente dito, os demais preju??zos resultantes da supress??o e transfer??ncia de propriedade ocasionada pela for??a expropriat??ria. A reuni??o, portanto, desses dois valores que estabelece o justo pre??o garantido constitucionalmente.

Advisors/Committee Members: Castro, Celso Luiz Braga de.

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The theme and delimitation of this study comprises the sexual exploitation of adolescents in the municipalities of San Borja and Itaqui/ RS and its relationship with the social vulnerability of families assisted at the Specialized Protection and Assistance to Families and Individuals (PAEFI). The relevance of this research lies in the fact of giving visibility to the particularities of sexual exploration as a theme that needs further debate and appropriation by professionals who work in social policies and in the adolescent?s system for the guarantee of the rights of children and adolescents. The objective is to identify the relationship of sexual exploitation of adolescents with social vulnerability of families and how the PAEFI contributes to confront this phenomenon in order to provide insight to enhance public policies to address this form of violence. In this sense, the study seeks to answer the following problem: What are the dimensions of social vulnerability that adolescents in sexual exploitation are exposed and how these vulnerabilities are recognized and addressed by professionals linked to PAEFI? This is a qualitative research constructed from the critical dialectical framework. Regarding the procedures and techniques we used semi-structured interviews with application forms containing open and closed questions at seven ( 07 ) professionals who work at CREAS in the municipalities of San Borja and Itaqui, as well as for ( 01 ) female teenager, over 14 years of age served by PAEFI. Documentary analysis of professional documents related to the care and monitoring provided to fourteen ( 14 ) adolescent victims of sexual exploitation was also carried out. The free observation also composed the procedures and techniques, making himself present during the conduct of all research. Among the results, it is emphasized that prostitution was the most prevalent form of sexual exploitation attended by PAEFI; and the totality of cases were comprised by female victims. The main situations of social vulnerability present in the everyday life of families refer to illiteracy and low educational level of their parents, unemployment and precarious insertion in the labor market, low pay, poor housing conditions, weakening and breaking of family ties, history of sexual abuse, drug addiction, involvement of adolescents with older men in exchange for money and access to goods and services. One can also notice that the PAEFI lacks investment in human and material infrastructure. Among the challenges presented to the qualification of social policies in regard to combating sexual exploitation of children and adolescents highlights the need for training and qualification of the PAEFI as well as those working in different public services and policies that make the safety net for children and adolescents; incorporation of different forms of sexual…

Advisors/Committee Members: Grossi, Patricia Krieger.

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Made available in DSpace on 2020-03-26T13:41:42Z (GMT). No. of bitstreams: 3 Disserta??o.pdf: 2460669 bytes, checksum: 9f7c1e7be38fba5f305cd1c939a80c74 (MD5) Carta de Encaminhamento.pdf: 34001 bytes, checksum: 5ba63f0b86f45a5890fa8f3b7b393edc (MD5) Ata da Defesa da Disserta??o.pdf: 320988 bytes, checksum: 84b9b87201fb929e10ef2f4a45757d3f (MD5) Previous issue date: 2019-07-12

The theme of this study deals with the precariousness of work, which is due to the process of productive restructuring and counter-reform of the State in the context of the neoliberal offensive in the 1990s in Brazil. The particularity of the study took as its locus the municipality of Parintins in the state of Amazonas. The general objective of the research was to analyze the precarious work of the Social Worker in the public and private socio-occupational spaces in this municipality. In order to achieve this objective, the following specific objectives were defined: to characterize the socio-occupational spaces of the social worker in Parintins-Am; to identify the institutional demands placed on the work of the Social Worker in the public and private socio-occupational space; and to know the perceptions of social workers on the experience of precarious conditions and working relationships in this local Amazonian context. Regarding the methodological procedures, a quantitative and qualitative approach was carried out with the application of questionnaires with closed questions among the universe of 57 social workers and semi-structured interviews with open questions with the sample of 12 professionals working in public and private socio-occupational spaces in Parintins-Am. The operationalization of the study was developed in three complementary phases of data and / or information surveys: bibliographic research,…

Advisors/Committee Members: Cunha, Marinez Gil Nogueira, Andrade, M?rcia Irene Pereira, Andrade, Roberta Ferreira Coelho de.

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RESUMO A busca pela melhoria da qualidade dos servi?os constitui grande desafio para os gestores da ?rea de sa?de, neste sentido, as metodologias utilizadas devem assegurar a qualidade dos servi?os, conjugando a satisfa??o do cliente com a otimiza??o dos recursos. Os Procedimentos Operacionais Padr?es (POPs) s?o instrumentos que expressam o planejamento do trabalho que deve ser executado para o alcance de uma assist?ncia padronizada. ? a descri??o detalhada de todas as opera??es necess?rias ? realiza??o de uma atividade e estabelece um roteiro padronizado para a execu??o da atividade em si mesma. O objetivo do estudo foi verificar a adequa??o do conte?do dos vinte e nove (29) POPs, confeccionados pelo setor de fisioterapia de um hospital do Vale do Jequitinhonha, Minas Gerais, referente ?s t?cnicas de fisioterapia respirat?ria no ?mbito hospitalar. A primeira etapa foi ? sele??o de nove ju?zes atrav?s de crit?rios espec?ficos que revelam dom?nio da ?rea e natureza do estudo. A segunda etapa foi avalia??o do conte?do dos POPs pelos ju?zes atrav?s de um question?rio adaptado com os crit?rios sugeridos por Pasquali, de abrang?ncia, clareza, coer?ncia, criticidade dos itens, objetividade, reda??o cient?fica, relev?ncia, sequ?ncia e unicidade. Para avalia??o dos itens, as respostas seguiram a escala tipo Likert, com quatro n?veis de suporte e, a partir disto, foi realizada a an?lise de concord?ncia atrav?s da m?dia ponderada. Os itens que obtiveram percentuais abaixo de 80% foram reformulados, com base nas sugest?es dos ju?zes, e confrontados com a literatura, com evid?ncias cl?nicas de pesquisas. Atrav?s do processo de valida??o, v?rias quest?es foram reformuladas, novas a??es foram inclu?das de modo a tornar os protocolos mais abrangentes, alguns equipamentos de prote??o individual foram acrescentados e v?rias particularidades foram adicionadas de acordo com a pr?tica assistencial de cada juiz.

Disserta??o (Mestrado) ? Programa de P?s-gradua??o em Ensino em Sa?de, Universidade Federal dos Vales do Jequitinhonha e Mucuri, 2015.

ABSTRACT The quest for improving the quality of services is a great challenge for managers of health care, in this…

Advisors/Committee Members: Lima, Ant?nio Moacir de Jesus, Ribeiro, Liliane da Consola??o Campos, Barbosa, Maria Virg?nia. M., Universidade Federal dos Vales do Jequitinhonha e Mucuri (UFVJM), Lima, Ant?nio Moacir de Jesus.

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Entendendo que a avalia????o da aprendizagem, enquanto pr??tica pedag??gica, deve ter como principal objetivo a garantia da aprendizagem do aluno, a partir da an??lise dos resultados e da tomada de decis??es coerentes com cada realidade percebida, n??o devendo se limitar ao treinamento de alunos para a realiza????o de avalia????es nacionais em larga escala, este trabalho tem por objetivo identificar e analisar a rela????o entre a avalia????o da aprendizagem realizada em sala de aula por professores do 5?? ano do Ensino Fundamental e os testes aplicados pela Prova Brasil nesta mesma etapa escolar. A partir da escolha do estudo de caso enquanto m??todo de pesquisa, o munic??pio baiano de S??o Domingos foi escolhido para a realiza????o da pesquisa devido ?? disponibilidade, ao interesse e aos indicadores educacionais nacionais do mesmo. Para a realiza????o da pesquisa, contou-se com a realiza????o de entrevistas, an??lise de documentos escolares e an??lise das matrizes de refer??ncia da Prova Brasil. Como principais resultados da pesquisa, foi percebido que os participantes da mesma n??o possuem um conceito unificado e bem definido acerca do tema compet??ncia. Foi percebido tamb??m que h?? a????es e orienta????es da Secretaria Municipal de Educa????o para auxiliar o trabalho em sala de aula com base nas compet??ncias e que tais a????es e orienta????es sofrem influ??ncia direta da Prova Brasil, a partir do momento em que esta avalia????o em larga escala se prop??em a avaliar compet??ncias e h?? o interesse em alcan??ar melhores ??ndices nacionais de educa????o. Paralelo a tal interesse, h?? uma preocupa????o com a aprendizagem dos alunos, embora sejam tomadas algumas medidas equivocadas em rela????o ?? avalia????o da aprendizagem. Especificamente em rela????o a este processo educacional, a pesquisa evidenciou que a avalia????o da aprendizagem ainda ?? encarada como um final de processo, sendo utilizada com maior frequ??ncia a prova como instrumento avaliativo e em momentos pontuais. A pesquisa foi conclu??da tendo em vista que o modelo de prova adotado pelo professor em sala de aula n??o ?? o mesmo dos testes utilizados pela Prova Brasil e que as provas possuem algumas de suas quest??es pautadas em compet??ncias avaliadas em larga escala, sendo a maioria dos itens de provas ainda centrada na avalia????o mec??nica e…

Advisors/Committee Members: Ten??rio, Robinson Moreira, Garcia, Rosineide Pereira Mubarack, Teixeira, Cristina Maria D'??vila.

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This study aims to analyze how the insertion occurs in the process of multidisciplinary team working CERESTs in Rio Grande do Sul and what are the challenges for ensuring the policy of Health Workers from this integration. Methodologically, the investigation paths of research followed the trajectory of the qualitative study, using as an instrument to collect data the interview with 21 workers of the CERESTS RS. Using qualitative assessment, data were analyzed by the method of content analysis, through thematic analysis. Through the contact with workers, three categories emerged, with the specific objectives of analyzing the insertion of the multidisciplinary team in the process of working CERESTs the RS, which are: the organizational aspects, emphasizing the intermediate categories of the study, which concerns the management and sharing of knowledge, attention to health, with emphasis on actions in health and health surveillance, and, finally, advances and challenges for effectiveness of Occupational Health policy, from the insertion of the multidisciplinary team in the working process of CERESTs. As a result, the study reveals that CERESTs have not been actually effected, according to the legislation in the RS, particularly with regard to surveillance in the workplace and the network organization of local health services. In some CERESTs teams are formed without the minimum recommended professionals in accordance with the ordinance. It should be noted, though, in this study, the difficulty of the manager to have an understanding the effectiveness of Occupational Health policy in the counties of scope and mainly in the county seat, but it is already possible to say that there are some advances in the implementation of the System Information (SYS) as an own resource.

Neste estudo tem-se por objetivo analisar como ocorre a inser??o da equipe multiprofissional no processo de trabalho dos CERESTs do Rio Grande do Sul e quais s?o os desafios para a efetiva??o da pol?tica da Sa?de do Trabalhador a partir desta inser??o. Metodologicamente, os caminhos da investiga??o da pesquisa seguiram a trajet?ria do estudo qualitativo, utilizando como instrumento para a coleta de dados a entrevista com 21 trabalhadores das equipes dos CERESTS do RS. Utilizando-se da avalia??o qualitativa, os dados foram analisados ? luz do m?todo de An?lise de Conte?do, por meio da an?lise tem?tica. Do contato com os trabalhadores, emergiram tr?s categorias, com os objetivos espec?ficos de analisar a inser??o da equipe multiprofissional no processo de trabalho dos CERESTs do RS, quais sejam: os aspectos organizacionais, dando ?nfase ?s categorias intermedi?rias do referido estudo, no que diz respeito ao gerenciamento e compartilhamento de saberes; a aten??o ? sa?de, com ?nfase nas a??es em sa?de e vigil?ncia em sa?de; e, por ?ltimo, os avan?os e os desafios para a…

Advisors/Committee Members: Santos, Beatriz Regina Lara dos.

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Taking into consideration the new realities in technology and in the economy, which have a direct impact on the global market, innovation has been highlighted as an important phenomenon and is becoming a critical factor, especially as a competitive advantage for organizations. Researchers have sought to describe different processes and stages in which innovative mechanisms can be used for developing products and services. In light of this, researchers also have aimed at understanding the important role that the client can have in the development processes. Considering the presence of clients in companies internal projects and the benefits and advantages in which such participation can result, marketing studies - more specifically in the area of consumer behavior - focused on identifying behavioral connections and factors that would be involved in such participation. Based on these inferences, research studies related to motivation aimed at empirically reporting the motivations which lead consumers to participate in such projects and the benefits of doing so. Permeating these matters, researchers stress the importance of further exploration of other factors that could be related to the clients motivations to contribute in projects of this dimension, especially factors that could potentiate the effects of motivation on participation. Thus this thesis aimed to empirically evaluate (based on an online survey) the effect of the self-efficacy variable as the moderator of clients motivations in relation to their participation in innovation activities in services. 359 questionnaires were obtained from clients participating in innovation projects from two distinct companies. The results showed that the direct effect of motivation on participation is significant, which was also proven in the direct effect of self-efficacy on participation. Furthermore, the results revealed that self-efficacy, acting as moderator, not presented significant result. Based on the results, contributions of academic and managerial natures have been proposed, as well as limitations and suggestions for future research.

A inova??o, a partir de novas realidades de tecnologia e economia que impactam diretamente no mercado global, vem se destacando como importante fen?meno e tornando-se fundamental, sobretudo, como vantagem competitiva para as organiza??es. Entretanto, ao longo dos estudos desenvolvidos, pesquisadores descreveram diferentes processos e etapas em que podem ser utilizados mecanismos inovadores para o desenvolvimento de produtos e servi?os e para uma aproxima??o da inova??o no campo de servi?os. Dentro dessa realidade, houve a preocupa??o em compreender o importante papel que o cliente pode ocupar dentro dos processos de desenvolvimento, e a partir da presen?a dos clientes em projetos internos das empresas tra?ar os benef?cios e vantagens que tal…

Advisors/Committee Members: Damacena, Cl?udio.

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Banca examinadora: Prof??. Dr??. Luis Eug??nio Portela Fernandes de Souza (orientador); Prof??. Dr??. Jairnilson Silva Paim - ISC-UFBA; Prof??. Dr??. L??gia Bahia -UFRJ. Data de defesa 07 de mar??o de 2012.

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O presente trabalho ?? composto por dois artigos que tratam das caracter??sticas da produ????o acad??mica vinculada ao descritor ???sa??de suplementar??? no Brasil de 2000 a 2010. O primeiro tra??a uma vis??o panor??mica sobre as publica????es, analisando o material coletado segundo uma matriz composta pelos seguintes elementos: ano de publica????o, vincula????o institucional do autor principal, localiza????o geogr??fica da institui????o e campo disciplinar referido. Em seguida, com base no conte??do dos resumos, s??o destacadas as tem??ticas mais prevalentes, as emergentes e as ausentes, buscando responder ?? seguinte pergunta: Se, e em que medida, a pr??tica discursiva dos autores (re) produz uma vis??o que naturaliza a atual din??mica de compra e venda de servi??os de assist??ncia ?? sa??de por meio de planos e seguros ou assume uma vis??o cr??tica sobre esse fen??meno. O segundo artigo seleciona um subconjunto de 20 textos que nomeadamente abordam a quest??o da articula????o entre o p??blico e o privado na assist??ncia ?? sa??de para an??lise do seu conte??do, considerando os referenciais te??ricos, os conceitos e as linhas argumentativas. Os resultados apontam, por um lado, aumento cont??nuo na produ????o acad??mica sobre sa??de suplementar no per??odo pesquisado. O conte??do desse material assume uma t??nica que recai sobre a opera????o das empresas de planos de sa??de e sua ag??ncia reguladora setorial, naturalizando-se uma vis??o de mercado onde a din??mica de com??rcio de planos de sa??de ?? tomada como algo dado, inevit??vel ou independente de julgamentos ??ticos e op????es pol??ticas. Por outro lado, a an??lise do conte??do dos textos selecionados no segundo artigo aponta a exist??ncia de uma cr??tica ao atual formato de articula????o entre o p??blico e o privado, fundamentada na Medicina Social e nas bases te??ricas que instru??ram o surgimento do movimento da Reforma Sanit??ria Brasileira, ao lado de contribui????es que, apoiadas em teorias econ??micas liberais, tomam os aspectos econ??micos em seu sentido estrito como foco da discuss??o sobre sa??de suplementar.

Salvador

Advisors/Committee Members: Souza, Luis Eugenio Portela Fernandes de.

▼ The cost on the payroll is a considerable part in the composition of labour costs, mainly those related to intensive labour. An important part of this cost, the fine on the FGTS fund, laid down on the article 22 of the Law Decree 53820 of December 20th 1966 and its last updating through the complementary Law 110/01 of June 29th 2001, whose validity goes from October 1st 2001 to September 30th 2006 and which was raised from 40% to 50%, i.e. an increase of 25% on the companies costs in this matter. The article 22 of the Law Decree 53280 is recently estimated on the paragraph 1?? of the article 18 of the Law 8036/90. In this thesis we will use as reference the article 22 that originated the fine of 'FGTS'. This fine is applicable to labour agreement rescission, more exactly, to fair dismissal, levied on the amount of deposits and its monetary correction, made on the employee's account at and controlled by the Caixa Econ??mica Federal. In this thesis we made deep studies on the way of bookkeeping, as well as its effects on the results, the displaying of financial highlights and the resulting impacts due to tax and dividends anticipations. We carried out a survey on companies providing meals for others, however, it's worth emphasizing that the conclusions are applicable to any kind of activity segment. On chapter 4 we developed a mathematical model that allows management to simulate and evaluate the effects and impacts on their companies. Our aim was to contribute to the scientific community, which we hope to have achieved. Advisors/Committee Members: Cei, Nena Geruza (advisor), CPF:88888888888 (advisor).

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O objetivo deste estudo foi avaliar a Metodologia da Assist??ncia de Enfermagem implementada numa Unidade de Cardiologia de Emerg??ncia, de um Hospital geral da cidade de Salvador. Visando melhor traduzir o objeto selecionado optou-se por um estudo descritivo explorat??rio de caso com uma combina????o de abordagem de dados quantitativos e qualitativos. A coleta de dados quantitativos foi realizada, de 09 a 20 de fevereiro de 2004. Os dados objetivos foram obtidos a partir da aplica????o de uma lista de checagem e os qualitativos por meio de carta resposta com quatro quest??es abertas entregues aos sujeitos. Para an??lise dos dados subjetivos que interferem na implementa????o dessa metodologia foi utilizado a an??lise de conte??do de Bardin e os objetivos com uso do programa ???Software Statiscal Package Social Science??? for Windows, vers??o dez e, sua an??lise e no processo de avalia????o foi utilizado como padr??o de refer??ncia os referenciais de Wanda de Aguiar Horta, a Decis??o do Conselho Regional de Enfermagem, sess??o Bahia 07/2000 e a Resolu????o do Conselho Federal de Enfermagem (COFEN) 272/2002. Entre os resultados obtidos revelaram a exist??ncia das fases de elabora????o de hist??rico, evolu????o e prescri????o de enfermagem, entretanto estas fases est??o parcialmente em conformidade com o padr??o de refer??ncia utilizado. Os desafios que interferem na implementa????o da Metodologia da Assist??ncia de Enfermagem citados estiveram relacionados ao profissional de enfermagem, ao instrumento e a outros fatores. Houve maior cita????o dos desafios relacionados ao profissional e aos impressos utilizados para a documenta????o do Processo de Enfermagem. As sugest??es para superar os desafios relacionados ao profissional: promo????o da capacita????o/aprimoramento profissional de conhecimentos atrav??s do treinamento e discuss??es de estudo de casos comparando a assist??ncia prescrita com a MAE; incentivo ?? valoriza????o e a conscientiza????o da import??ncia da MAE; promo????o de reuni??es com diversos objetivos: com a equipe multiprofissional para compartilhar dificuldades e sucessos, discuss??o no grupo de enfermagem sobre a Metodologia e discuss??o das facilidades e das dificuldades. Relacionados aos instrumentos foi a adequa????o com re-elabora????o dos mesmos e a sistematiza????o do controle/avalia????o da implementa????o. A outros fatores foram: a real operacionaliza????o da sistematiza????o da assist??ncia de…

Advisors/Committee Members: Tahara, ??ngela Tamiko Sato.

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Esta tese analisou a expans??o dos cursos de gradua????o em enfermagem e os servi??os de sa??de da Bahia e suas implica????es para forma????o das enfermeiras. Trata-se de um estudo de m??todos mistos, combinando elementos de abordagens qualitativa e quantitativa, ancorados nos pressupostos do Materialismo Hist??rico Dial??tico. Foram utilizados como cen??rios de investiga????o 13 cursos de gradua????o em enfermagem localizados na cidade de Salvador, bem como 04 hospitais gerais que se constituem enquanto cen??rios de aprendizagem para as IES coparticipantes da pesquisa. Os sujeitos entrevistados foram docentes, discentes e enfermeiras. Os dados quantitativos foram coletados a partir de dados fornecidos pelo Minist??rio da Educa????o, como tamb??m pela Secretaria da Sa??de do Estado da Bahia. A an??lise dos dados buscou triangular os achados nas etapas qualitativa e quantitativa, a fim de conseguir maior amplitude na descri????o e compreens??o do objeto de estudo. A an??lise dos dados quantitativos e qualitativos revelou uma desarmonia entre o n??mero de cursos de gradua????o em enfermagem e a capacidade instalada de servi??os de sa??de, que traz as seguintes implica????es para a forma????o das enfermeiras: excesso de alunas nos cen??rios de aprendizagem, comprometendo as oportunidades de ensino/aprendizagem; dificuldade de inser????o das estudantes nos cen??rios de aprendizagem devido ?? escassez de servi??os de sa??de qualificados para receber as estudantes; dificuldade nas rela????es interpessoais entre docentes, discentes e preceptoras nos espa??os de pr??ticas em sa??de agravadas pelo contingente de alunas nos servi??os e as condi????es de trabalho impostas ??s profissionais; mudan??as no projeto pedag??gico dos curso no que tange o desenvolvimento de atividades pr??ticas. As implica????es destacadas revelam as contradi????es que envolvem a expans??o dos cursos, atendo ??s diretrizes do neoliberalismo, e o contexto dos servi??os de sa??de, sobretudo os servi??os p??blicos, que caminham na contram??o do modelo hegem??nico de produ????o de cuidados. Estas implica????es convergem, portanto, para a qualidade do processo formativo em enfermagem e esta ??, portanto, a principal implica????o para a forma????o das enfermeiras baianas, pensando numa forma????o cr??tica, reflexiva e comprometida com a pr??xis social. A transforma????o da realidade do processo de forma????o das enfermeiras baianas…

Advisors/Committee Members: Fernandes, Josic??lia Dum??t, Fernandes, Josic??lia Dum??t, Silva, Mary Gomes, Santana, Neuranides, Silva, Rosana Maria de Oliveira, Silva, Gilberto Tadeu Reis da.

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Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES

The present thesis deals with the mediation of theory and method in Marx regarding professional qualification of Social Service students. Developed through a mixed focus research ( quantity and quality) ? it has the objective of learning how it is developed the process of mediation of theory and method in Marx in the professional qualification of social care workers. The focus is to identify if the 1996 Curricular Guidelines have been referenced in the teaching units in Rio Grande do Sul . The sample was non-probabilistic by quotas. Among the 26 Social Service courses offered in RS, 11 (approximately 42% of the total) were chosen to integrate the sample. In the first stage of the research, a documentary analysis was carried out, which contemplated the pedagogical projects of the undergraduate courses, as well as their curricular grades and respective menus. In the second stage, the data source is the result of semi-structured interviews carried out by four course coordinators and four internship coordinators. The result of the research process came to the following thesis: The project of professional education in Social Service, as a constituent element of professional foundations, is an expression of a historical, collective and democratic process that projected a new social guideline structured on Marxism, subsidized in marxist bibliography or those belonging to the Marxist tradition. Thus, it allows to print in the teaching process an overview that establishes a dynamic interconnection between profession and society, from the perspective of historical totality, determined in the class struggle under the aegis of capital. However, it was verified that the education in Social Service in the units of education located in Rio Grande do Sul, presents curricular limitations regarding the teaching of the theory and the method in Marx, revealed by the results of the research which show that the process of teaching Marxism is not properly supported in Marxist literature. The situation is aggravated by the existence of an eclectic basis for the bibliographies that subsidize education, with a minor space for bibliography with a critical epistemological profile, whether they refer to Social Service or to the Social Sciences in general, as well as through pedagogical proposals with little commitment to a teaching with a…

Advisors/Committee Members: Prates, Jane Cruz.

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Any discrepancy in the exercise by the consumer of his role in the context of services may result in negative effects on his satisfaction and perception of value. This may occur because of role ambiguity, which would arise either from the lack of clear information on responsibilities and expected behaviors of a role, or from role conflict, generated by disagreement about the expected behaviors of each one. On the other hand, the habituation of the consumer to his role may enable a better adjustment, thus mitigating potential unfavorable effects. Thus, the present study analyzed the effects of both role ambiguity and conflict, moderated by habit, on the co-creation behavior of consumers, in the context of the use of financial services through virtual channels, as well as the consequent effects on their satisfaction and perception of value. To this end, a descriptive research was conducted, involving a final sample with 506 respondents, and making use of the structural equations modeling technique for identifying the relationships proposed by the research model. Findings supported the negative effects of the variables role ambiguity and role conflict on the consumer co-creation behavior, as well as the positive influence of ambiguity on conflict of roles. Furthermore, results have confirmed the positive correlation between co-creation behavior and the variables of perceived value and satisfaction. The habit of the consumer to the context showed a moderating effect on role ambiguity, but none on role conflict, when related to consumer co-creation behavior. The research findings contribute to the studies of consumer behavior by ratifying theoretical assumptions on the relationships between the examined variables, showing the way in which habit interacts in the model and regarding the adaptation and validation of scales for related researches. With regard to practical outcomes, the importance of investment by the companies for clarifying the roles of each party is highlighted, especially for relationships in which a high involvement of the consumers is expected. Similarly, it is necessary to find ways of encouraging consumers to participate in processes by agreeing with suggested roles and not only by understanding such roles, since it positively affects co-creation behavior and, accordingly, the results of perceived value and satisfaction.

A discrep?ncia do consumidor no exerc?cio de seu papel no contexto de servi?os pode resultar em efeitos negativos sobre as suas percep??es de valor e satisfa??o. Isso pode ocorrer em fun??o da exist?ncia de…

Advisors/Committee Members: Brasil, Vin?cius Sittoni.

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This study presents a research which aimed to evaluate the application of the official documents of education more specifically the National Curricular Parameters (NCP), the National Curricular Orientations and the Curricular Recommendations of Rio Grande do Sul at a state public high school in Porto Alegre, Rio Grande do Sul, in the subject of Physics. The work points out critical topics of the official documents recommendations, such as the contextualization, experimentation and autonomy. The research was characterized as being qualitative approach applied in descriptive and comprehensive view. It based on a case study in the phenomenological observation of the classes performed by four teachers at the chosen school. The researcher observed a total of 16 classes then being able to conclude that there s an important relation between the rate in which the official documents recommendations are applied and the quality of learning by the students. The classes given by teachers who follow these recommendations seem to better feed the students interest to learning Physics since in their classes there are moments in which there s exchange of ideas, discussing and effective inferred by the behavior of the students. The classes in which the teachers followed traditional expositive methods, featured by weak conformity with the oficial documents recommendations, were marked by either apathy of the students or general disorder. In those classes, there was low interaction between the students and teachers/content, and comments among the students indicated that they understood they would have to memorize the current topic and that they were afraid of asking questions. Therefore, the research concluded that the application of the documents recommendations is low in the sample used, despite bringing clear benefits to students education in Physics. The decision of implementing these official documents recommendations or not is up to the teacher; however, this doesn t seem to be a simple task, for it demands dedication, preparation time and apparently certain experimentation and communication skills something which most teachers who had their classes observed don t seem to have. In terms of education organization and systems it would be desirable and most likely doable with increased resources to plan in-service teachers trainning, preparing them to teach tasks much more aligned with the official documents recommendations. To above all, it is a political decision

Esta disserta??o apresenta uma pesquisa que visou avaliar a aplica??o das recomenda??es dos documentos oficiais da educa??o, especificamente os Par?metros Curriculares Nacionais (PCN), as Orienta??es Curriculares Nacionais e as Recomenda??es Curriculares do Estado do Rio Grande do Sul, em uma escola p?blica da rede estadual de ensino m?dio do munic?pio de Porto Alegre,…

Advisors/Committee Members: Rocha Filho, Jo?o Bernardes da.

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This master s dissertation broach the theme of integral attention in the health care crack s dependents, alcohol and other drugs, homeless, whereof documents related to Project of Street s Office in the Sistema ?nico de Sa?de of Brazil between 2010 and 2011. Integrality can be understood as an articulated group of measures, both preventive and curative, to promote health in its entirety. The objective of this research was demonstrated the presence of elements favoring integrality, as well as its contradictions. Documents were categorized into four groups: legal, institutional, journalism and social networking. It was formed the corpus of analysis: four institutional projects were submitted to the Ministry of Health, two profiles of Internet social networking site and seventy-seven news Street s Office. The method used was the dialectical-critical and the analysis s technique to be based on Bardin (1979) et al. The results show that it is possible to identify elements of the integrality in the documents. There was, however, in some materials concomitant the presence of some elements that favor and others that hamper the application of the principle of integrality. In the news is considerable the absence of elements of integrality. In internet profiles as well as institutional documents it is possible to identify the presence of a great number of criterions of integrality, extrapolate, ever, the size of the approach.

Essa disserta??o de mestrado acad?mico aborda a tem?tica da aten??o integral no cuidado em sa?de aos dependentes de crack, ?lcool e outras drogas, em situa??o de rua, a partir de documentos relacionados a Projetos de Consult?rio de Rua do Sistema ?nico de Sa?de do Brasil, no per?odo de 2010 a 2011. Integralidade pode ser entendida como um conjunto de medidas articuladas, preventivas e curativas, que visam promover a sa?de em sua totalidade. O objetivo da pesquisa foi evidenciar, nos documentos selecionados, a presen?a de elementos da integralidade, bem como suas contradi??es. Os documentos foram categorizados em dois grupos: institucionais (projetos de Consult?rio de Rua) sociais relacionais (jornal?sticos e de redes sociais virtuais). Compuseram o corpus de an?lise: 4 projetos institucionais submetidos ao Minist?rio da Sa?de, 2 p?ginas de internet (um blog e um perfil de rede social), 77 not?cias sobre Consult?rio de Rua e 130 coment?rios adicionais sobre duas not?cias jornal?sticas. O m?todo de conhecimento da realidade foi o dial?tico-cr?tico; a t?cnica de an?lise textual se baseou em Bardin (1979) e utilizou-se software lexicom?trio como ferramenta auxiliar; para an?lise dos blogs se embasou nos preceitos da netnografia e na an?lise de som e imagens. Os resultados demonstraram que ? poss?vel identificar elementos de integralidade nos documentos. Constata-se, contudo, que em alguns materiais ocorre…

Advisors/Committee Members: Bulla, Leonia Capaverde.

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Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES

This thesis is devoted to analyzing the work of the social worker in Basic Education in the Application Colleges of Brazil, in the period of 2016 and 2017, with the objective of analyzing the work of these professionals and apprehending their configurations, challenges and strategies, contributing to the construction of subsidies for the social worker's role in the Education Policy and public primary schools. Guided by the critical dialectic method, the research methodology used the qualitative approach. The data collection was performed by: a) electronic questionnaire, built on the Google platform; and, b) documentary analysis, guided by script. The analysis of the data was based on the content analysis (Bardin), having a total of thirteen professionals in these institutions and the documents entitled "Subsidies for the Debate on Social Work in Education" and "Subsidies for the participation of social workers in Education Policy ". As a result, it is concluded that the configuration of the work of social workers in the Brazilian Colleges of Application is marked by the still fragile definition of the function of Social Work in the school space, which is directly linked to the recent insertion of social workers in this occupational social space and institutional determinations that conform the professional work, be these materials or relational, and that corroborate for a professional exercise based on an instrumental reason. Although the institutional requisites point to the intention of guaranteeing social protection to its students, the contradictory logic of capital permeates social policies, such as Education Policy, so that, through this, the role of school in capitalist society is strengthened, that is, to ensure the formation of a workforce in accordance with the interests of the ruling class, both technically and ideologically. The …

Advisors/Committee Members: Maciel, Ana L?cia Suarez.

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Segundo o Relat??rio Mundial sobre a Defici??ncia, mais de um bilh??o de pessoas s??o acometidas pelo problema e destas, 200 milh??es enfrentam altera????es de funcionalidade que comprometem suas atividades de vida di??ria. No Brasil, o envelhecimento populacional, o aumento da incid??ncia de acidentes e viol??ncias e ainda outros agravos - que conferem ao indiv??duo algum grau de defici??ncia - representam um desafio para o SUS, pautado na organiza????o da assist??ncia ?? sa??de, dos cuidados b??sicos ?? reabilita????o. Os servi??os de reabilita????o f??sica encontram-se entre os principais problemas do sistema e apesar das pol??ticas que normatizam a cria????o destas unidades, poucas conquistas foram evidenciadas, faltando implantar os planos desenvolvidos. Precariedade da oferta de atendimento multiprofissional e domiciliar, car??ncia de dispensa????o de ??rteses e pr??teses e dificuldade de acesso foram problemas dos servi??os de cinco capitais estudadas, e despertaram curiosidade em rela????o ?? situa????o de Salvador. Realizou-se um diagn??stico de doze servi??os, com utiliza????o de dados secund??rios do CNES e entrevistas com gerentes dos servi??os e t??cnico da SESAB. O diagn??stico administrativo e o momento explicativo do planejamento situacional foram as refer??ncias te??rico-metodol??gicas adotadas. Os resultados apontaram para insufici??ncia de unidades e infraestrutura, inexist??ncia de servi??o da rede pr??pria municipal, problemas de gest??o, organiza????o e presta????o de servi??os, e diverg??ncia entre dados do CNES e a realidade dos estabelecimentos. O prop??sito de mudan??a da situa????o evidenciada exige a forma????o de sujeitos transformadores, visando impulsionar um movimento que resulte na concretiza????o de a????es de melhoria da assist??ncia em reabilita????o f??sica em Salvador, Bahia.

Salvador

Advisors/Committee Members: Costa, Edin?? Alves.

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Este trabalho trata do processo de implementa????o da pol??tica de planejamento de contrata????o de servi??os na Fiocruz-PE, que segue as diretrizes definidas pela Instru????o Normativa (IN) da Secretaria de Gest??o do Minist??rio do Planejamento, Desenvolvimento e Gest??o (SEGES), IN - MP n?? 05/2017. ?? uma pesquisa explorat??ria, do tipo qualitativa, desenvolvida por meio de estudo de caso ??nico, com o corpus sendo constru??do a partir de grupos focais e entrevistas, utilizando a t??cnica de an??lise de conte??do para a interpreta????o dos dados. Foram utilizadas quatro dimens??es de an??lise, extra??das do conceito de implementa????o de Pol??tica P??blica do marco te??rico estudado: metodologia de implementa????o, estrutura de implementa????o, rede de atores e, por fim, rela????es e intera????o dos envolvidos. O estudo prop??e uma estrat??gia de implementa????o da IN, cuja metodologia de implementa????o ?? a s??ntese, pois foram evidenciados aspectos das perspectivas top-down e bottom-up. Os resultados da pesquisa confirmam a import??ncia do envolvimento e do conhecimento dos atores como elementos-chave no processo de implementa????o de uma Pol??tica P??blica, al??m de apresentarem como desafios: a celeridade nas respostas ??s demandas diante das restri????es encontradas no contexto local, como escassez de pessoal e o tempo requerido para a execu????o do planejamento do servi??o. Como contribui????o, o presente estudo antecipa uma realidade que pode estar presente nas unidades da Fiocruz e em outros ??rg??os p??blicos, propondo uma estrat??gia de implementa????o da IN que vislumbre o compromisso de entregar aos cidad??os, servi??os p??blicos de melhor qualidade e que atendam as demandas da sociedade.

This work refers to the implementation process of the service contracting planning policy at Fiocruz-PE, which follows the guidelines set out in the Normative Instruction (IN) of the Secretary of Management of the Ministry of Planning, Development and Management, IN - MP n?? 05/2017. It is a qualitative and exploratory research, developed through a single case study, with the corpus being constructed from focus groups and interviews and the use of the technique of content analysis to interpret the data. Four dimensions of analysis were used, extracted from the concept of Public Policy implementation of the…

Advisors/Committee Members: Mendes, Vera L??cia Peixoto Santos, Medeiros, K??tia Rejane de, Ventura, Andr??a Cardoso.