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You searched for subject:(Relations Banks). Showing records 1 – 30 of 44 total matches.

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University of Kashmir

1. Tabasum Nazir. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.

Degree: 2015, University of Kashmir

This chapter studies the relationship between the two variables that is customer satisfaction and financial performance and discusses how far customer satisfaction newlineis responsible for… (more)

Subjects/Keywords: Customer satisfaction-India; Relations-Banks

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APA (6th Edition):

Nazir, T. (2015). Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. (Thesis). University of Kashmir. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/39929

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nazir, Tabasum. “Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.” 2015. Thesis, University of Kashmir. Accessed November 14, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/39929.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nazir, Tabasum. “Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.” 2015. Web. 14 Nov 2019.

Vancouver:

Nazir T. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. [Internet] [Thesis]. University of Kashmir; 2015. [cited 2019 Nov 14]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39929.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nazir T. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. [Thesis]. University of Kashmir; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39929

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Cape Peninsula University of Technology

2. Meintjes, Helene. The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area .

Degree: 2011, Cape Peninsula University of Technology

 The aim of this research is to establish the gaps between the potential role of the public relations practitioner within the CMA central bank context,… (more)

Subjects/Keywords: public relations; central banks; monetary

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APA (6th Edition):

Meintjes, H. (2011). The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area . (Thesis). Cape Peninsula University of Technology. Retrieved from http://etd.cput.ac.za/handle/20.500.11838/1426

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Meintjes, Helene. “The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area .” 2011. Thesis, Cape Peninsula University of Technology. Accessed November 14, 2019. http://etd.cput.ac.za/handle/20.500.11838/1426.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Meintjes, Helene. “The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area .” 2011. Web. 14 Nov 2019.

Vancouver:

Meintjes H. The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area . [Internet] [Thesis]. Cape Peninsula University of Technology; 2011. [cited 2019 Nov 14]. Available from: http://etd.cput.ac.za/handle/20.500.11838/1426.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Meintjes H. The perceived and potential role of a public relations/corporate communication practitioner in central banks of the common monetary area . [Thesis]. Cape Peninsula University of Technology; 2011. Available from: http://etd.cput.ac.za/handle/20.500.11838/1426

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Kashmir

3. Javid Ahmad. Employment relations in Banking Industry A study of select commercial banks in northern India;.

Degree: 2015, University of Kashmir

newline

Advisors/Committee Members: S. Fayyaz Ahmad.

Subjects/Keywords: Employment relations-Commercial banks-India

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APA (6th Edition):

Ahmad, J. (2015). Employment relations in Banking Industry A study of select commercial banks in northern India;. (Thesis). University of Kashmir. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/32957

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ahmad, Javid. “Employment relations in Banking Industry A study of select commercial banks in northern India;.” 2015. Thesis, University of Kashmir. Accessed November 14, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/32957.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ahmad, Javid. “Employment relations in Banking Industry A study of select commercial banks in northern India;.” 2015. Web. 14 Nov 2019.

Vancouver:

Ahmad J. Employment relations in Banking Industry A study of select commercial banks in northern India;. [Internet] [Thesis]. University of Kashmir; 2015. [cited 2019 Nov 14]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/32957.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ahmad J. Employment relations in Banking Industry A study of select commercial banks in northern India;. [Thesis]. University of Kashmir; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/32957

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

4. Rootman, Chantal. An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa.

Degree: Faculty of Business and Economic Sciences, 2011, Nelson Mandela Metropolitan University

 Despite the extensive research undertaken in the subject area of services marketing, much is still unknown to service providers of specific services in terms of… (more)

Subjects/Keywords: Banks and banking  – Customer services; Relationship marketing; Customer relations

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APA (6th Edition):

Rootman, C. (2011). An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1376

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rootman, Chantal. “An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa.” 2011. Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/1376.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rootman, Chantal. “An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa.” 2011. Web. 14 Nov 2019.

Vancouver:

Rootman C. An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2011. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/1376.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rootman C. An international comparative study on the relationship marketing and customer retention of retail banks : lessons for South Africa. [Thesis]. Nelson Mandela Metropolitan University; 2011. Available from: http://hdl.handle.net/10948/1376

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Wilfrid Laurier University

5. Rubio Vega, Veronica. From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region.

Degree: 2015, Wilfrid Laurier University

 What explains the Development Bank of Latin America’s (CAF, in Spanish) continuity and expansion since the 1990s? This thesis explores how an initially small Andean… (more)

Subjects/Keywords: CAF; regional institutions; multilateral banks; latin america; leadership; International Relations

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APA (6th Edition):

Rubio Vega, V. (2015). From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region. (Thesis). Wilfrid Laurier University. Retrieved from https://scholars.wlu.ca/etd/1771

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rubio Vega, Veronica. “From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region.” 2015. Thesis, Wilfrid Laurier University. Accessed November 14, 2019. https://scholars.wlu.ca/etd/1771.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rubio Vega, Veronica. “From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region.” 2015. Web. 14 Nov 2019.

Vancouver:

Rubio Vega V. From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region. [Internet] [Thesis]. Wilfrid Laurier University; 2015. [cited 2019 Nov 14]. Available from: https://scholars.wlu.ca/etd/1771.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rubio Vega V. From lending in the Andes to thriving in Latin America: CAF’s continuity, growth and long-term financing in the region. [Thesis]. Wilfrid Laurier University; 2015. Available from: https://scholars.wlu.ca/etd/1771

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Johannesburg

6. Bloom, Evan Terence. The Swiss Banks : a communication crisis management perspective.

Degree: 2011, University of Johannesburg

M.A.

This study determines the role of crisis management in the dormant account crisis that faced three Swiss banks from 1995 until 2000. This research… (more)

Subjects/Keywords: Financial crises management; Crisis management; Public relations; Banks and banking, Swiss

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APA (6th Edition):

Bloom, E. T. (2011). The Swiss Banks : a communication crisis management perspective. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/3943

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Bloom, Evan Terence. “The Swiss Banks : a communication crisis management perspective.” 2011. Thesis, University of Johannesburg. Accessed November 14, 2019. http://hdl.handle.net/10210/3943.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Bloom, Evan Terence. “The Swiss Banks : a communication crisis management perspective.” 2011. Web. 14 Nov 2019.

Vancouver:

Bloom ET. The Swiss Banks : a communication crisis management perspective. [Internet] [Thesis]. University of Johannesburg; 2011. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10210/3943.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Bloom ET. The Swiss Banks : a communication crisis management perspective. [Thesis]. University of Johannesburg; 2011. Available from: http://hdl.handle.net/10210/3943

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Mahatma Gandhi University

7. Joseph, K Antony. A study on customer relationship management in Commercial banks in Kerala;.

Degree: Commerce, 2014, Mahatma Gandhi University

newline

Bibliography p. 348-374, Appendix p. 375-382

Advisors/Committee Members: Thattil, Gabriel Simon.

Subjects/Keywords: Banks and banking; Commercial banks; Customer relations; Kerala; Management

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APA (6th Edition):

Joseph, K. A. (2014). A study on customer relationship management in Commercial banks in Kerala;. (Thesis). Mahatma Gandhi University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/25990

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Joseph, K Antony. “A study on customer relationship management in Commercial banks in Kerala;.” 2014. Thesis, Mahatma Gandhi University. Accessed November 14, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/25990.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Joseph, K Antony. “A study on customer relationship management in Commercial banks in Kerala;.” 2014. Web. 14 Nov 2019.

Vancouver:

Joseph KA. A study on customer relationship management in Commercial banks in Kerala;. [Internet] [Thesis]. Mahatma Gandhi University; 2014. [cited 2019 Nov 14]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/25990.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Joseph KA. A study on customer relationship management in Commercial banks in Kerala;. [Thesis]. Mahatma Gandhi University; 2014. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/25990

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

8. Mburu, Peris Njoki. Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya.

Degree: Faculty of Business and Economic Sciences, 2012, Nelson Mandela Metropolitan University

 Customers have become the lifeblood of any organisation. Without customers, or-ganisations would not exist let alone survive in this competitive global environment (Grigoroudis, Politis and… (more)

Subjects/Keywords: Banks and banking  – Customer services  – Kenya; Consumer satisfaction  – Banks and banking  – Kenya; Customer relations  – Management  – Kenya

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APA (6th Edition):

Mburu, P. N. (2012). Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/d1014106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mburu, Peris Njoki. “Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya.” 2012. Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/d1014106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mburu, Peris Njoki. “Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya.” 2012. Web. 14 Nov 2019.

Vancouver:

Mburu PN. Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2012. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/d1014106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mburu PN. Determinants of customer satisfaction and retention: a survey of the banking industry in Kenya. [Thesis]. Nelson Mandela Metropolitan University; 2012. Available from: http://hdl.handle.net/10948/d1014106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Cambridge

9. Moazzin, Ghassan. Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) .

Degree: 2017, University of Cambridge

 This dissertation examines the hitherto neglected role foreign, and specifically German, bankers played in the Chinese economy and the history of modern economic globalisation in… (more)

Subjects/Keywords: foreign banks; modern China; Deutsch-Asiatische Bank; Bond Market; Sovereign Debt; International Banks; Sino-German Relations

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APA (6th Edition):

Moazzin, G. (2017). Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) . (Thesis). University of Cambridge. Retrieved from https://www.repository.cam.ac.uk/handle/1810/267734

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Moazzin, Ghassan. “Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) .” 2017. Thesis, University of Cambridge. Accessed November 14, 2019. https://www.repository.cam.ac.uk/handle/1810/267734.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Moazzin, Ghassan. “Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) .” 2017. Web. 14 Nov 2019.

Vancouver:

Moazzin G. Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) . [Internet] [Thesis]. University of Cambridge; 2017. [cited 2019 Nov 14]. Available from: https://www.repository.cam.ac.uk/handle/1810/267734.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Moazzin G. Networks of Capital: German Bankers and the Financial Internationalisation of China (1885-1919) . [Thesis]. University of Cambridge; 2017. Available from: https://www.repository.cam.ac.uk/handle/1810/267734

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Johannesburg

10. Bresler, Marius. Black Generation Y expectations of their banks’ customer relationship management.

Degree: 2013, University of Johannesburg

M.Comm. (Marketing Management)

As the South African banking industry is becoming more competitive due to new entrants and competitive offerings it is important to establish… (more)

Subjects/Keywords: Banks and banking - Public relations - South Africa; Generation Y; Customer relations - South Africa; Banks and banking - Customer services - South Africa; Bank employees - Attitudes

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APA (6th Edition):

Bresler, M. (2013). Black Generation Y expectations of their banks’ customer relationship management. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/8713

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Bresler, Marius. “Black Generation Y expectations of their banks’ customer relationship management.” 2013. Thesis, University of Johannesburg. Accessed November 14, 2019. http://hdl.handle.net/10210/8713.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Bresler, Marius. “Black Generation Y expectations of their banks’ customer relationship management.” 2013. Web. 14 Nov 2019.

Vancouver:

Bresler M. Black Generation Y expectations of their banks’ customer relationship management. [Internet] [Thesis]. University of Johannesburg; 2013. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10210/8713.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Bresler M. Black Generation Y expectations of their banks’ customer relationship management. [Thesis]. University of Johannesburg; 2013. Available from: http://hdl.handle.net/10210/8713

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

11. Mwanyisa, Tafadzwa. The relevance of relationship marketing on the sustainability of Zimbabwe banks.

Degree: MComm, Faculty of Business and Economic Sciences, 2012, Nelson Mandela Metropolitan University

 Mass marketing also referred to as traditional marketing, has been criticised for trying to appeal to everyone, without necessarily providing for customers’ needs and wants.… (more)

Subjects/Keywords: Relationship marketing  – Zimbabwe; Customer relations  – Zimbabwe; Information technology  – Zimbabwe; Banks and banking  – Zimbabwe

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Mwanyisa, T. (2012). The relevance of relationship marketing on the sustainability of Zimbabwe banks. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1610

Chicago Manual of Style (16th Edition):

Mwanyisa, Tafadzwa. “The relevance of relationship marketing on the sustainability of Zimbabwe banks.” 2012. Masters Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/1610.

MLA Handbook (7th Edition):

Mwanyisa, Tafadzwa. “The relevance of relationship marketing on the sustainability of Zimbabwe banks.” 2012. Web. 14 Nov 2019.

Vancouver:

Mwanyisa T. The relevance of relationship marketing on the sustainability of Zimbabwe banks. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2012. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/1610.

Council of Science Editors:

Mwanyisa T. The relevance of relationship marketing on the sustainability of Zimbabwe banks. [Masters Thesis]. Nelson Mandela Metropolitan University; 2012. Available from: http://hdl.handle.net/10948/1610


Nelson Mandela Metropolitan University

12. Bothma, Tracy. The impact of customer relationship management on retail banking using self-service channels.

Degree: MTech, Faculty of Business and Economic Sciences, 2012, Nelson Mandela Metropolitan University

 If you do not own the latest technology today it is thought that you are left behind in this technology driven age. More businesses use… (more)

Subjects/Keywords: Banks and banking  – Customer services; Service industries  – Technological innovations; Customer relations  – Management; Consumer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bothma, T. (2012). The impact of customer relationship management on retail banking using self-service channels. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/d1013654

Chicago Manual of Style (16th Edition):

Bothma, Tracy. “The impact of customer relationship management on retail banking using self-service channels.” 2012. Masters Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/d1013654.

MLA Handbook (7th Edition):

Bothma, Tracy. “The impact of customer relationship management on retail banking using self-service channels.” 2012. Web. 14 Nov 2019.

Vancouver:

Bothma T. The impact of customer relationship management on retail banking using self-service channels. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2012. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/d1013654.

Council of Science Editors:

Bothma T. The impact of customer relationship management on retail banking using self-service channels. [Masters Thesis]. Nelson Mandela Metropolitan University; 2012. Available from: http://hdl.handle.net/10948/d1013654


Cape Peninsula University of Technology

13. Zwakala, Kuhle Mkanyiseli. Brand identity of a selected South African bank .

Degree: 2016, Cape Peninsula University of Technology

 By virtue of existence, a brand has a history, and probably an envisaged future. Collectively these variables are understood to be central to a brand’s… (more)

Subjects/Keywords: Corporate image; Banks and banking  – Public relations; Branding (Marketing); Bank marketing; Nedbank  – Marketing

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APA (6th Edition):

Zwakala, K. M. (2016). Brand identity of a selected South African bank . (Thesis). Cape Peninsula University of Technology. Retrieved from http://etd.cput.ac.za/handle/20.500.11838/2435

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zwakala, Kuhle Mkanyiseli. “Brand identity of a selected South African bank .” 2016. Thesis, Cape Peninsula University of Technology. Accessed November 14, 2019. http://etd.cput.ac.za/handle/20.500.11838/2435.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zwakala, Kuhle Mkanyiseli. “Brand identity of a selected South African bank .” 2016. Web. 14 Nov 2019.

Vancouver:

Zwakala KM. Brand identity of a selected South African bank . [Internet] [Thesis]. Cape Peninsula University of Technology; 2016. [cited 2019 Nov 14]. Available from: http://etd.cput.ac.za/handle/20.500.11838/2435.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zwakala KM. Brand identity of a selected South African bank . [Thesis]. Cape Peninsula University of Technology; 2016. Available from: http://etd.cput.ac.za/handle/20.500.11838/2435

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Jönköping University

14. Schmiterlöw, Fredrik; Renfors, Hampus. Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden.

Degree: Jönköping International Business School, 2017, Jönköping University

  Niche banks emerged from deregulation of the financial market and from the increasing distrust of the established banking oligopoly in Sweden. From its establishment,… (more)

Subjects/Keywords: Customer Relationship Management; Loyalty; Multichannel; Omni channel; Banks; Customer Relations; Business Administration; Företagsekonomi

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APA (6th Edition):

Schmiterlöw, Fredrik; Renfors, H. (2017). Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden. (Thesis). Jönköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35630

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Schmiterlöw, Fredrik; Renfors, Hampus. “Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden.” 2017. Thesis, Jönköping University. Accessed November 14, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35630.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Schmiterlöw, Fredrik; Renfors, Hampus. “Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden.” 2017. Web. 14 Nov 2019.

Vancouver:

Schmiterlöw, Fredrik; Renfors H. Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden. [Internet] [Thesis]. Jönköping University; 2017. [cited 2019 Nov 14]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35630.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Schmiterlöw, Fredrik; Renfors H. Knowing Your Customer - The Versatility of CRM in Modern Banking : A case study of niche banks in Sweden. [Thesis]. Jönköping University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-35630

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Columbia University

15. Pham, Anh Quoc. Essays in International Finance and Banking.

Degree: 2019, Columbia University

 This dissertation studies the implications of financial intermediaries on international financial markets and bank lending. Chapter 1 explores the relevance of financial intermediaries for the… (more)

Subjects/Keywords: Economics; International finance; Banks and banking, International; International economic relations; Financial institutions

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pham, A. Q. (2019). Essays in International Finance and Banking. (Doctoral Dissertation). Columbia University. Retrieved from https://doi.org/10.7916/d8-gh7v-vy97

Chicago Manual of Style (16th Edition):

Pham, Anh Quoc. “Essays in International Finance and Banking.” 2019. Doctoral Dissertation, Columbia University. Accessed November 14, 2019. https://doi.org/10.7916/d8-gh7v-vy97.

MLA Handbook (7th Edition):

Pham, Anh Quoc. “Essays in International Finance and Banking.” 2019. Web. 14 Nov 2019.

Vancouver:

Pham AQ. Essays in International Finance and Banking. [Internet] [Doctoral dissertation]. Columbia University; 2019. [cited 2019 Nov 14]. Available from: https://doi.org/10.7916/d8-gh7v-vy97.

Council of Science Editors:

Pham AQ. Essays in International Finance and Banking. [Doctoral Dissertation]. Columbia University; 2019. Available from: https://doi.org/10.7916/d8-gh7v-vy97


University of British Columbia

16. Thomson, James Robertson. Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks .

Degree: 1973, University of British Columbia

Banks offer a wide range and variety of services to their commercial customers. Periodically, they analyse the services being utilized by a customer and subsequently… (more)

Subjects/Keywords: Banks and banking  – Canada; Banks and banking  – United States; Customer relations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Thomson, J. R. (1973). Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks . (Thesis). University of British Columbia. Retrieved from http://hdl.handle.net/2429/32474

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Thomson, James Robertson. “Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks .” 1973. Thesis, University of British Columbia. Accessed November 14, 2019. http://hdl.handle.net/2429/32474.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Thomson, James Robertson. “Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks .” 1973. Web. 14 Nov 2019.

Vancouver:

Thomson JR. Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks . [Internet] [Thesis]. University of British Columbia; 1973. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/2429/32474.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Thomson JR. Commercial account analysis in banking : a comparison of the procedures of selected United States and Canadian banks . [Thesis]. University of British Columbia; 1973. Available from: http://hdl.handle.net/2429/32474

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of KwaZulu-Natal

17. [No author]. Customer relationship management as a model for growth in banks.

Degree: Business administration, 2004, University of KwaZulu-Natal

 The banking industry has been characterised by changes and a turbulent operating environment. Increased competition, the entry of non traditional players in the market, and… (more)

Subjects/Keywords: Customer relations – Banks.; Bank services – South Africa.; Business administration.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

author], [. (2004). Customer relationship management as a model for growth in banks. (Thesis). University of KwaZulu-Natal. Retrieved from http://hdl.handle.net/10413/2280

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

author], [No. “Customer relationship management as a model for growth in banks. ” 2004. Thesis, University of KwaZulu-Natal. Accessed November 14, 2019. http://hdl.handle.net/10413/2280.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

author], [No. “Customer relationship management as a model for growth in banks. ” 2004. Web. 14 Nov 2019.

Vancouver:

author] [. Customer relationship management as a model for growth in banks. [Internet] [Thesis]. University of KwaZulu-Natal; 2004. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10413/2280.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

author] [. Customer relationship management as a model for growth in banks. [Thesis]. University of KwaZulu-Natal; 2004. Available from: http://hdl.handle.net/10413/2280

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

18. Anani, Ajibola Plakunle. Attracting and retaining customers in South Adrica's banking sector.

Degree: MBA, Faculty of Business and Economic Sciences, 2010, Nelson Mandela Metropolitan University

 The business environment and the economy of the society today are continuously witnessing the impact of globalisation. Telecommunication advancement and transportation has greatly made the… (more)

Subjects/Keywords: Banks and banking  – Customer services  – South Africa  – Port Elizabeth; Customer relations  – Management; Consumer satisfaction  – South Africa  – Port Elizabeth

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Anani, A. P. (2010). Attracting and retaining customers in South Adrica's banking sector. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1532

Chicago Manual of Style (16th Edition):

Anani, Ajibola Plakunle. “Attracting and retaining customers in South Adrica's banking sector.” 2010. Masters Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/1532.

MLA Handbook (7th Edition):

Anani, Ajibola Plakunle. “Attracting and retaining customers in South Adrica's banking sector.” 2010. Web. 14 Nov 2019.

Vancouver:

Anani AP. Attracting and retaining customers in South Adrica's banking sector. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2010. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/1532.

Council of Science Editors:

Anani AP. Attracting and retaining customers in South Adrica's banking sector. [Masters Thesis]. Nelson Mandela Metropolitan University; 2010. Available from: http://hdl.handle.net/10948/1532


Nelson Mandela Metropolitan University

19. Rasuba, Maanda. Statistical relationship of customer behavioral characteristics in personal banking.

Degree: Faculty of Science, 2009, Nelson Mandela Metropolitan University

 This study investigates the relationship of bank customers’ behavioural patterns based on the customers past transactions, with respect to their profile characteristics. The main aim… (more)

Subjects/Keywords: Customer relations  – South Africa  – Management; Consumer behavior  – South Africa; Banks and banking  – Customer services  – South Africa

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rasuba, M. (2009). Statistical relationship of customer behavioral characteristics in personal banking. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1165

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rasuba, Maanda. “Statistical relationship of customer behavioral characteristics in personal banking.” 2009. Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/1165.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rasuba, Maanda. “Statistical relationship of customer behavioral characteristics in personal banking.” 2009. Web. 14 Nov 2019.

Vancouver:

Rasuba M. Statistical relationship of customer behavioral characteristics in personal banking. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2009. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/1165.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rasuba M. Statistical relationship of customer behavioral characteristics in personal banking. [Thesis]. Nelson Mandela Metropolitan University; 2009. Available from: http://hdl.handle.net/10948/1165

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


KTH

20. Huttunen, Kristina. Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet.

Degree: Real Estate and Construction Management, 2018, KTH

99,9% av Sveriges företag är SMEs (små och medelstora företag), och de små företagen är viktiga bland annat för att hålla arbetslösheten nere. Trots… (more)

Subjects/Keywords: Bank branches; customer relations; banks; SMEs; companies; relationship lending; Bankkontor; kundrelationer; bank; företag; Engineering and Technology; Teknik och teknologier

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Huttunen, K. (2018). Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231859

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Huttunen, Kristina. “Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet.” 2018. Thesis, KTH. Accessed November 14, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231859.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Huttunen, Kristina. “Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet.” 2018. Web. 14 Nov 2019.

Vancouver:

Huttunen K. Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet. [Internet] [Thesis]. KTH; 2018. [cited 2019 Nov 14]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231859.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Huttunen K. Banken och kunderna : En studie om bankmedarbetares och företagskunders upplevda behov av kontakt i det fysiska rummet. [Thesis]. KTH; 2018. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-231859

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Ryerson University

21. Davie, Kenneth P. A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis.

Degree: 2011, Ryerson University

 In 2008, governments around the world made the extraordinary decision to rescue private banks deemed ‘too big to fail’ by delivering trillions of dollars in… (more)

Subjects/Keywords: Global Financial Crisis, 2008-2009; Financial crisis  – History; Banks and banking  – Government policy; International economic relations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Davie, K. P. (2011). A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis. (Thesis). Ryerson University. Retrieved from https://digital.library.ryerson.ca/islandora/object/RULA%3A5468

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Davie, Kenneth P. “A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis.” 2011. Thesis, Ryerson University. Accessed November 14, 2019. https://digital.library.ryerson.ca/islandora/object/RULA%3A5468.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Davie, Kenneth P. “A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis.” 2011. Web. 14 Nov 2019.

Vancouver:

Davie KP. A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis. [Internet] [Thesis]. Ryerson University; 2011. [cited 2019 Nov 14]. Available from: https://digital.library.ryerson.ca/islandora/object/RULA%3A5468.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Davie KP. A “perfect storm” Language, Power and Metaphor in Government Reports from the 2008 Global Financial Crisis. [Thesis]. Ryerson University; 2011. Available from: https://digital.library.ryerson.ca/islandora/object/RULA%3A5468

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Duke University

22. Buntaine, Mark Thomas. Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance .

Degree: 2011, Duke University

  Since their creation, the multilateral development banks have accumulated performance records that include both substantial successes and stunning failures. Nowhere have their performance records… (more)

Subjects/Keywords: International Relations; Environmental Studies; Political Science; environmental projects; environmental safeguards; evaluation; Multilateral development banks; performance-based allocation

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APA (6th Edition):

Buntaine, M. T. (2011). Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance . (Thesis). Duke University. Retrieved from http://hdl.handle.net/10161/5658

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Buntaine, Mark Thomas. “Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance .” 2011. Thesis, Duke University. Accessed November 14, 2019. http://hdl.handle.net/10161/5658.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Buntaine, Mark Thomas. “Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance .” 2011. Web. 14 Nov 2019.

Vancouver:

Buntaine MT. Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance . [Internet] [Thesis]. Duke University; 2011. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10161/5658.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Buntaine MT. Caught in the Middle: Multilateral Development Bank Responses to Environmental Performance . [Thesis]. Duke University; 2011. Available from: http://hdl.handle.net/10161/5658

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Stirling

23. Ab. Wahab, Norailis. Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks.

Degree: PhD, Stirling Management School, 2008, University of Stirling

 In spite of the rapid growth and internalization of banking services in particular, managers first need to correctly identify the antecedents of what the local… (more)

Subjects/Keywords: Service quality; Service climate; Customers; Employees; Banks; Malaysia; Banks and banking Malaysia; Bank employees; Banks and banking Customer services; Consumer satisfaction; Customer relations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ab. Wahab, N. (2008). Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks. (Doctoral Dissertation). University of Stirling. Retrieved from http://hdl.handle.net/1893/1297

Chicago Manual of Style (16th Edition):

Ab. Wahab, Norailis. “Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks.” 2008. Doctoral Dissertation, University of Stirling. Accessed November 14, 2019. http://hdl.handle.net/1893/1297.

MLA Handbook (7th Edition):

Ab. Wahab, Norailis. “Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks.” 2008. Web. 14 Nov 2019.

Vancouver:

Ab. Wahab N. Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks. [Internet] [Doctoral dissertation]. University of Stirling; 2008. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/1893/1297.

Council of Science Editors:

Ab. Wahab N. Dimensions of service quality and service climate: a study of bank customers and employees in four local Malaysian banks. [Doctoral Dissertation]. University of Stirling; 2008. Available from: http://hdl.handle.net/1893/1297


University of KwaZulu-Natal

24. [No author]. Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited.

Degree: Business administration, 2002, University of KwaZulu-Natal

 This is a study on NMB and seeks to establish what the bank could do, through the implementation of CRM, to attract new customers and… (more)

Subjects/Keywords: Customer relations – Management.; Banks and banking – Customer services – South Africa.; Business administration.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

author], [. (2002). Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited. (Thesis). University of KwaZulu-Natal. Retrieved from http://hdl.handle.net/10413/3099

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

author], [No. “Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited. ” 2002. Thesis, University of KwaZulu-Natal. Accessed November 14, 2019. http://hdl.handle.net/10413/3099.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

author], [No. “Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited. ” 2002. Web. 14 Nov 2019.

Vancouver:

author] [. Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited. [Internet] [Thesis]. University of KwaZulu-Natal; 2002. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10413/3099.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

author] [. Customer relationship management (CRM): a critical analysis of how CRM can be successfully implemented by NMB Bank limited. [Thesis]. University of KwaZulu-Natal; 2002. Available from: http://hdl.handle.net/10413/3099

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

25. Rootman, Chantal. The influence of customer relationship management on the service quality of banks.

Degree: M.Com, Faculty of Business and Economic Sciences, 2006, Nelson Mandela Metropolitan University

 Despite the extensive research undertaken in the subject area of services marketing, much is still unknown to service providers of specific services in terms of… (more)

Subjects/Keywords: Customer relations  – South Africa; Banks and banking  – South Africa; Quality control

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rootman, C. (2006). The influence of customer relationship management on the service quality of banks. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/400

Chicago Manual of Style (16th Edition):

Rootman, Chantal. “The influence of customer relationship management on the service quality of banks.” 2006. Masters Thesis, Nelson Mandela Metropolitan University. Accessed November 14, 2019. http://hdl.handle.net/10948/400.

MLA Handbook (7th Edition):

Rootman, Chantal. “The influence of customer relationship management on the service quality of banks.” 2006. Web. 14 Nov 2019.

Vancouver:

Rootman C. The influence of customer relationship management on the service quality of banks. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2006. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10948/400.

Council of Science Editors:

Rootman C. The influence of customer relationship management on the service quality of banks. [Masters Thesis]. Nelson Mandela Metropolitan University; 2006. Available from: http://hdl.handle.net/10948/400

26. Luciana Carlos Geroleti. De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980).

Degree: 2013, Universidade do Estado de Santa Catarina

This work is the result of research, located in Present Time, which focused on women bank workers between the 1960s and 1980s in the state… (more)

Subjects/Keywords: Bancos; ProfissionalizaÃÃo; BancÃrias; MemÃrias; Mulheres - Santa Catarina - HistÃria; RelaÃÃes de gÃnero; BancÃrios; Mulheres - Emprego - Santa Catarina; HISTORIA; Gender relations; Female bank workers; Memories; Professionalization; Banks

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Geroleti, L. C. (2013). De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980). (Thesis). Universidade do Estado de Santa Catarina. Retrieved from http://www.tede.udesc.br/tde_busca/arquivo.php?codArquivo=3217

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Geroleti, Luciana Carlos. “De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980).” 2013. Thesis, Universidade do Estado de Santa Catarina. Accessed November 14, 2019. http://www.tede.udesc.br/tde_busca/arquivo.php?codArquivo=3217.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Geroleti, Luciana Carlos. “De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980).” 2013. Web. 14 Nov 2019.

Vancouver:

Geroleti LC. De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980). [Internet] [Thesis]. Universidade do Estado de Santa Catarina; 2013. [cited 2019 Nov 14]. Available from: http://www.tede.udesc.br/tde_busca/arquivo.php?codArquivo=3217.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Geroleti LC. De normalistas a bancÃrias : a profissionalizaÃÃo das mulheres nos bancos (1960-1980). [Thesis]. Universidade do Estado de Santa Catarina; 2013. Available from: http://www.tede.udesc.br/tde_busca/arquivo.php?codArquivo=3217

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linnaeus University

27. Englund, Alicia. Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn.

Degree: Marketing, 2018, Linnaeus University

Titel: Den mobila bankkunden - En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn.  Syfte: Syftet med denna studie är att undersöka hur… (more)

Subjects/Keywords: Mobile customer; digitalization; customer relations; value; co-creation; Swedish banks.; Mobila kunden; digitaliseringen; kundrelationer; värdeskapande; kundens medverkan; svenska storbanker.; Business Administration; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Englund, A. (2018). Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75056

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Englund, Alicia. “Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn.” 2018. Thesis, Linnaeus University. Accessed November 14, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75056.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Englund, Alicia. “Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn.” 2018. Web. 14 Nov 2019.

Vancouver:

Englund A. Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn. [Internet] [Thesis]. Linnaeus University; 2018. [cited 2019 Nov 14]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75056.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Englund A. Den mobila bankkunden : En kvalitativ studie om kundrelationer och värdeskapande inom den svenska banksektorn. [Thesis]. Linnaeus University; 2018. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-75056

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Virginia Tech

28. Jiang, Jing. Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society.

Degree: MA, English, 2002, Virginia Tech

 In this thesis, three websites are explored in-depth and serve as a case study for an intercultural comparison of websites as public relations tools. The… (more)

Subjects/Keywords: Website; Banks; Chinese culture; American culture; Two-way Symmetrical Public Relations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jiang, J. (2002). Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society. (Masters Thesis). Virginia Tech. Retrieved from http://hdl.handle.net/10919/33937

Chicago Manual of Style (16th Edition):

Jiang, Jing. “Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society.” 2002. Masters Thesis, Virginia Tech. Accessed November 14, 2019. http://hdl.handle.net/10919/33937.

MLA Handbook (7th Edition):

Jiang, Jing. “Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society.” 2002. Web. 14 Nov 2019.

Vancouver:

Jiang J. Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society. [Internet] [Masters thesis]. Virginia Tech; 2002. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10919/33937.

Council of Science Editors:

Jiang J. Linking East with West: Websites as a Public Relations Tool for American and Chinese Banks Operating in a Culturally-Evolving Chinese Society. [Masters Thesis]. Virginia Tech; 2002. Available from: http://hdl.handle.net/10919/33937


University of Johannesburg

29. Eksteen, Jacques. Investigating client relationship needs and wants within the banking industry in South Africa.

Degree: 2011, University of Johannesburg

M.Comm.

Subjects/Keywords: Relationship marketing; Consumer satisfaction; Customer relations; Customer services; Customer loyalty; Banks and banking

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Eksteen, J. (2011). Investigating client relationship needs and wants within the banking industry in South Africa. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/4107

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Eksteen, Jacques. “Investigating client relationship needs and wants within the banking industry in South Africa.” 2011. Thesis, University of Johannesburg. Accessed November 14, 2019. http://hdl.handle.net/10210/4107.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Eksteen, Jacques. “Investigating client relationship needs and wants within the banking industry in South Africa.” 2011. Web. 14 Nov 2019.

Vancouver:

Eksteen J. Investigating client relationship needs and wants within the banking industry in South Africa. [Internet] [Thesis]. University of Johannesburg; 2011. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10210/4107.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Eksteen J. Investigating client relationship needs and wants within the banking industry in South Africa. [Thesis]. University of Johannesburg; 2011. Available from: http://hdl.handle.net/10210/4107

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Edith Cowan University

30. Chang, Chen. The impact of customer-related strategies on shareholder value.

Degree: 2008, Edith Cowan University

 Marketing strategy has been justified by a number of criteria, including brand awareness, consumer attitudes, repeat buying and ratings of customer satisfaction; but the existing… (more)

Subjects/Keywords: Corporations; Investor relations; Banks and banking; Taiwan.; Business Administration, Management, and Operations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Chang, C. (2008). The impact of customer-related strategies on shareholder value. (Thesis). Edith Cowan University. Retrieved from https://ro.ecu.edu.au/theses/190

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chang, Chen. “The impact of customer-related strategies on shareholder value.” 2008. Thesis, Edith Cowan University. Accessed November 14, 2019. https://ro.ecu.edu.au/theses/190.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chang, Chen. “The impact of customer-related strategies on shareholder value.” 2008. Web. 14 Nov 2019.

Vancouver:

Chang C. The impact of customer-related strategies on shareholder value. [Internet] [Thesis]. Edith Cowan University; 2008. [cited 2019 Nov 14]. Available from: https://ro.ecu.edu.au/theses/190.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chang C. The impact of customer-related strategies on shareholder value. [Thesis]. Edith Cowan University; 2008. Available from: https://ro.ecu.edu.au/theses/190

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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