Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

Sorted by: relevance · author · university · dateNew search

Dept: Business Management

You searched for subject:(Quality of Service). Showing records 1 – 10 of 10 total matches.

Search Limiters

Last 2 Years | English Only

No search limiters apply to these results.

▼ Search Limiters


NSYSU

1. Lu, Ting-chieh. The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City.

Degree: Master, Business Management, 2016, NSYSU

 In recent years, due to the growing importance of global warming issues and the increasing shortage of natural energy, people began to pay attention to… (more)

Subjects/Keywords: Communication Quality; Service Satisfaction; Public Bicycle System; Information Quality; System Quality; Service Quality; Model of Information Systems Success

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lu, T. (2016). The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430116-193232

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lu, Ting-chieh. “The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City.” 2016. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430116-193232.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lu, Ting-chieh. “The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City.” 2016. Web. 03 Apr 2020.

Vancouver:

Lu T. The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City. [Internet] [Thesis]. NSYSU; 2016. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430116-193232.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lu T. The Study on Users Intention of Using Public Bicycles Information Systems- A Case Study of Taipei City. [Thesis]. NSYSU; 2016. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0430116-193232

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

2. Wu, Shih-Hsing. The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit.

Degree: Master, Business Management, 2016, NSYSU

 Along with internationalization, liberalization and under global competitor's entry, Enterprise do the best how to keep competitive ability and grant full development. Therefore, the information… (more)

Subjects/Keywords: Information Quality; System Quality; Service Satisfaction; Service Quality; Task-Technology Fit; Enterprise Information Portal(EIP); Model of Information Systems Success

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wu, S. (2016). The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0007116-203947

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wu, Shih-Hsing. “The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit.” 2016. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0007116-203947.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wu, Shih-Hsing. “The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit.” 2016. Web. 03 Apr 2020.

Vancouver:

Wu S. The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit. [Internet] [Thesis]. NSYSU; 2016. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0007116-203947.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wu S. The Study on End User Satisfaction Toward Enterprise Information Portal (EIP)ï¼Moderating Effect of Task-Technology Fit. [Thesis]. NSYSU; 2016. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0007116-203947

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

3. Fong, Hsiu-Chen. Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City.

Degree: Master, Business Management, 2014, NSYSU

 This study intended to understand the relationship between parental and studentsâ satisfaction and loyalty to the kindergarten.The participants were 157 parents and 192 students from… (more)

Subjects/Keywords: Childhood Education Service; Word of Mouth; Customer Loyalty; Service Quality; Customer Satisfaction

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Fong, H. (2014). Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0022114-085409

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Fong, Hsiu-Chen. “Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City.” 2014. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0022114-085409.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Fong, Hsiu-Chen. “Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City.” 2014. Web. 03 Apr 2020.

Vancouver:

Fong H. Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City. [Internet] [Thesis]. NSYSU; 2014. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0022114-085409.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Fong H. Research on the Satisfaction of Parents and Children with the Service Quality of Public Kindergarten  – - An Empirical Study of a Public Kindergarten in Kaohsiung City. [Thesis]. NSYSU; 2014. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0022114-085409

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

4. Lin, Kuei-Nian. The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium.

Degree: Master, Business Management, 2016, NSYSU

 With the change of national life , coupled with Taiwan for the promotion of local tourism , the tourism industry has become a major trend… (more)

Subjects/Keywords: Service Quality; Perceived Value; National Museum of Marine Biology & Aquarium; Customers Satisfaction; Customer loyalty

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lin, K. (2016). The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427116-095114

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lin, Kuei-Nian. “The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium.” 2016. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427116-095114.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lin, Kuei-Nian. “The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium.” 2016. Web. 03 Apr 2020.

Vancouver:

Lin K. The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium. [Internet] [Thesis]. NSYSU; 2016. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427116-095114.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lin K. The Relationships among Service Quality,Perceived Value and Customers Satisfaction: a Study of National Museum of Marine Biology & Aquarium. [Thesis]. NSYSU; 2016. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427116-095114

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

5. Jhu, Jhih-Syuan. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.

Degree: Master, Business Management, 2012, NSYSU

 In these years, peopleâs standard of living began to increase, so that the pattern of consumption is different from past way that pursued to meet… (more)

Subjects/Keywords: customer satisfaction; experience value; qualia space design; customer loyalty; experience marketing; tangible of service quality

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jhu, J. (2012). The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Jhu, Jhih-Syuan. “The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.” 2012. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Jhu, Jhih-Syuan. “The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA.” 2012. Web. 03 Apr 2020.

Vancouver:

Jhu J. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. [Internet] [Thesis]. NSYSU; 2012. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Jhu J. The Influence of Qualia Space Design and Experienced Value on Customer Satisfaction and Customer Loyalty: A Case of IKEA. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1112112-142531

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

6. Peng, Yu-Ting. The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan.

Degree: Master, Business Management, 2012, NSYSU

 The pursuit of beauty in today's society is growing day by day. According to ITIS report about cosmetic industry development trend in 2010, the global… (more)

Subjects/Keywords: service quality; customer satisfaction; consumption emotion; customer value; country of origin; consumer innovativeness

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Peng, Y. (2012). The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0626112-181653

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Peng, Yu-Ting. “The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan.” 2012. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0626112-181653.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Peng, Yu-Ting. “The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan.” 2012. Web. 03 Apr 2020.

Vancouver:

Peng Y. The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan. [Internet] [Thesis]. NSYSU; 2012. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0626112-181653.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Peng Y. The Influence of Service Quality and Customer Value on Customer Satisfactionâ An Empirical Study of Korean Cosmetic Stores in Taiwan. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0626112-181653

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

7. Chen, Hung-pei. Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values.

Degree: Master, Business Management, 2015, NSYSU

 The rise of cultural tourism interest markets such as heritage, ethnic and ecotourism that attracted consumersâ notice increasingly. Experiencing heritage sites has become one of… (more)

Subjects/Keywords: Service Quality; Behavioral Intention; Satisfaction; Consumption Values; Cultural and Creative Industry; Revitalization of Cultural Heritages

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Chen, H. (2015). Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427115-012920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chen, Hung-pei. “Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values.” 2015. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427115-012920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chen, Hung-pei. “Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values.” 2015. Web. 03 Apr 2020.

Vancouver:

Chen H. Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values. [Internet] [Thesis]. NSYSU; 2015. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427115-012920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chen H. Consumersâ Behavioral Intention for Tainan Hayashi Department Store - Theory of Consumption Values. [Thesis]. NSYSU; 2015. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0427115-012920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

8. Hou, Ya-Hui. B2B Information Service Quality and Customer Satisfaction.

Degree: Master, Business Management, 2012, NSYSU

 Electronic business covers the enterprise purchase and sale activities, collaboration between customers and partners, and inter-organizational electronic transactions. In the 21st century, the enterprise take… (more)

Subjects/Keywords: information service quality; the Impact of the QM practices on MC the capability mode.; RosettaNet; B2B team; customer satisfaction

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hou, Y. (2012). B2B Information Service Quality and Customer Satisfaction. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0701112-225828

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hou, Ya-Hui. “B2B Information Service Quality and Customer Satisfaction.” 2012. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0701112-225828.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hou, Ya-Hui. “B2B Information Service Quality and Customer Satisfaction.” 2012. Web. 03 Apr 2020.

Vancouver:

Hou Y. B2B Information Service Quality and Customer Satisfaction. [Internet] [Thesis]. NSYSU; 2012. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0701112-225828.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hou Y. B2B Information Service Quality and Customer Satisfaction. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0701112-225828

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Sardar Patel University

9. Dave, Rina C. Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -.

Degree: Business Management, 2013, Sardar Patel University

none newline

Reference given in the end of each chapter.

Advisors/Committee Members: Dave, Darshana.

Subjects/Keywords: empirical study on selected private hospitals of Gujarat; Service quality and customer satisfaction in health care sector

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Dave, R. C. (2013). Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -. (Thesis). Sardar Patel University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/36573

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Dave, Rina C. “Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -.” 2013. Thesis, Sardar Patel University. Accessed April 03, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/36573.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Dave, Rina C. “Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -.” 2013. Web. 03 Apr 2020.

Vancouver:

Dave RC. Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -. [Internet] [Thesis]. Sardar Patel University; 2013. [cited 2020 Apr 03]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/36573.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Dave RC. Service quality and customer satisfaction in health care sector an empirical study on selected private hospitals of Gujarat; -. [Thesis]. Sardar Patel University; 2013. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/36573

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

10. Hu, Chi-Mi. A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example.

Degree: Master, Business Management, 2003, NSYSU

 ãABSTRACTã Three internal fixed network companies started operations one after another in July, 2001. Instantly, telecommunication market is running into a state of intense competition… (more)

Subjects/Keywords: total service systems; QFD; supportive system; internal customers; the moment of quality; external customers; inbound operation

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hu, C. (2003). A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0610103-215158

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hu, Chi-Mi. “A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example.” 2003. Thesis, NSYSU. Accessed April 03, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0610103-215158.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hu, Chi-Mi. “A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example.” 2003. Web. 03 Apr 2020.

Vancouver:

Hu C. A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example. [Internet] [Thesis]. NSYSU; 2003. [cited 2020 Apr 03]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0610103-215158.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hu C. A Research of Call Center Service Quality in Telecommunication companyï¼ Take Company A as an example. [Thesis]. NSYSU; 2003. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0610103-215158

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.