subject:(Performance Measurement)

University of Minnesota

1. Boyce, Tamra. Knowledge As A Foundation For Performance Measurement.

Degree: PhD, Organizational Leadership, Policy, and Development, 2016, University of Minnesota

► Findings showed that one of the program metrics (teach clients three marketable skills) was significantly associated with overall ratings of program quality. The validity of… (more)

Subjects/Keywords: measurement; performance

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APA (6^th Edition):

Boyce, T. (2016). Knowledge As A Foundation For Performance Measurement. (Doctoral Dissertation). University of Minnesota. Retrieved from http://hdl.handle.net/11299/181700

Chicago Manual of Style (16^th Edition):

Boyce, Tamra. “Knowledge As A Foundation For Performance Measurement.” 2016. Doctoral Dissertation, University of Minnesota. Accessed April 18, 2021. http://hdl.handle.net/11299/181700.

MLA Handbook (7^th Edition):

Boyce, Tamra. “Knowledge As A Foundation For Performance Measurement.” 2016. Web. 18 Apr 2021.

Vancouver:

Boyce T. Knowledge As A Foundation For Performance Measurement. [Internet] [Doctoral dissertation]. University of Minnesota; 2016. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/11299/181700.

Council of Science Editors:

Boyce T. Knowledge As A Foundation For Performance Measurement. [Doctoral Dissertation]. University of Minnesota; 2016. Available from: http://hdl.handle.net/11299/181700

Tampere University

2. Ojanen, Sonja. "If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance .

Degree: 2017, Tampere University

URL: https://trepo.tuni.fi/handle/10024/100861

► Finance -function has been in the center of changes during the past decades due to the increasing competition, globalisation, overall changes in the business environment… (more)

▼ Finance -function has been in the center of changes during the past decades due to the increasing competition, globalisation, overall changes in the business environment and the constantly developing technology. It is noticed that internal accounting, especially CFO and controllers have strengthened their position with regards to organisations core businesses and strategy. Whereas finance is still a support function, which needs to be done in most efficient and cost saving manner. Hence, there can be acknowledged a paradox in the prevalent circumstances where finance balances between the roles of isolated routine based supporter and key strategic influencer. A strategic performance measurement framework enables organisations to consider the both roles of finance. In addition to the desired efficiency and cost savings the increasing role in organisations core businesses and strategy can be enhanced. The research around the area of strategic performance measurement is multi-faceted and widely acknowledged. There are studies from various perspectives from designing and implementing to avoiding the drawbacks of performance measurement. Link between the measurement system and organisations strategic objectives is strongly recommended, however the link is often missing and performance measurement system is established only on operational level. In addition, the change towards team-based work and its different requirements is also acknowledged in performance measurement research. The aim of this Master's thesis is to examine finance's role in organisation and its strategy and to construct a strategic performance measurement framework for the function. A constructive research approach was applied by combining the data gathered by interviewing 9 specialists from the area and the existing research from the phenomenon. The construction; strategic performance measurement framework consists three different perspectives; personnel, financial and processes, from where the finance can be measured and enhanced its efficiency. Management, the main customer group of finance, is guiding the framework together with organisational strategy. In order to exploit the framework in its full potential, it is vital to first evaluate and examine the role, position and expectations of finance in an organisation and then consider the actual linkages and objectives from organisational strategy. In addition to strategic perspective, the framework can also be used for enhancing operational efficiency of finance.

Subjects/Keywords: performance measurement; strategic performance measurement; finance -function

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APA (6^th Edition):

Ojanen, S. (2017). "If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance . (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi/handle/10024/100861

Chicago Manual of Style (16^th Edition):

Ojanen, Sonja. “"If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance .” 2017. Masters Thesis, Tampere University. Accessed April 18, 2021. https://trepo.tuni.fi/handle/10024/100861.

MLA Handbook (7^th Edition):

Ojanen, Sonja. “"If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance .” 2017. Web. 18 Apr 2021.

Vancouver:

Ojanen S. "If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance . [Internet] [Masters thesis]. Tampere University; 2017. [cited 2021 Apr 18]. Available from: https://trepo.tuni.fi/handle/10024/100861.

Council of Science Editors:

Ojanen S. "If you cannot implement strategy into everyone's daily work, the strategy has failed" - strategic performance measurement framework for finance . [Masters Thesis]. Tampere University; 2017. Available from: https://trepo.tuni.fi/handle/10024/100861

University of Nairobi

3. Cheruto, Joanne K. Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county .

Degree: 2015, University of Nairobi

URL: http://hdl.handle.net/11295/94889

► Performance of the board of directors of organizations has been of great concern in the business world today as we have lately had instances of… (more)

▼ Performance of the board of directors of organizations has been of great concern in the business world today as we have lately had instances of corporate failures and company closures due to the lack of mechanisms to check on the activities and performance of BOD whose role is to oversee and maximize investors‟ resources. SACCOs have in the recent past been faced with governance issues that have led to misappropriation of funds and even collapse. Therefore, due to greater need for accountability by shareholders, government entities and general public, the management boards have to evaluate their performance so that it aligns with the organizations performance in enhancing profitability, membership growth, asset and investment increase. Several studies have been conducted to show the impact of performance measurement system on profitability of SACCOs, none has specifically shown how the board performance measurement practices impact on the financial performance of SACCOs in Kenya. A descriptive survey study was conducted to gain empirical data to help fill the existing gap. The study consisted of a census of 7 managing directors of deposit taking SACCOs in Mombasa County, Kenya. Data was collected through structured questionnaires. Data obtained were edited, coded and analyzed using descriptive statistics in the form of frequency, percentages, mean and standard deviation with the aid of statistical package for social sciences (SPSS) version 20 computer software. The inferential relationship was imputed using the Pearson‟s regression analysis. The findings showed that deposit taking organizations have adopted some of the performance measurement practices to appreciable levels. It has been seen that these practices have had a positive impact on the financial performance of the SACCOs. For example there has been a positive increase in the net surplus and assets of the organizations. It is therefore recommended that the Board of Directors reviewing their policies to include inculcation of these practices in their periodic performance this will enhance their individual responsibility and also as the management board. Similarly, this will enhance the level of transparency and accountability among BOD of SACCOs.

Subjects/Keywords: Board performance measurement

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APA (6^th Edition):

Cheruto, J. K. (2015). Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county . (Thesis). University of Nairobi. Retrieved from http://hdl.handle.net/11295/94889

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Cheruto, Joanne K. “Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county .” 2015. Thesis, University of Nairobi. Accessed April 18, 2021. http://hdl.handle.net/11295/94889.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Cheruto, Joanne K. “Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county .” 2015. Web. 18 Apr 2021.

Vancouver:

Cheruto JK. Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county . [Internet] [Thesis]. University of Nairobi; 2015. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/11295/94889.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Cheruto JK. Board performance measurement practices and performance of deposit taking savings and credit co-operative societies in mombasa county . [Thesis]. University of Nairobi; 2015. Available from: http://hdl.handle.net/11295/94889

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

KTH

4. Håstlund, Pontus Persson. Sustainable Performance Measurements of Logistics in Dispersed Supply Chains.

Degree: Industrial Management, 2015, KTH

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172803

► Pressure on companies to show evidence of compliance with sustainable requirements is increasing. Performance measurement systems (PMSs) assist managers in making such choices that… (more)

▼ Pressure on companies to show evidence of compliance with sustainable requirements is increasing. Performance measurement systems (PMSs) assist managers in making such choices that optimize sustainability within supply chain operations. At the same time, companies’ supply base is growing globally and incurring an increase in one of the most visible parts of a supply chain's environmental impact - transportation. The difficulty lies in obtaining standardized data of sustainable impact by transportation. Thereby, ability to show compliance by measuring and evaluating the sustainable performance of transportation is problematic. This report thus addresses the issue of data availability and quality and its impact on ability to measure and evaluate performance in transportation. Further, the objective is to investigate what critical aspects to consider in order to manage environmental performance in a measurement system of logistics. A case study at Company X, a globally dispersed company within the manufacturing industry has been conducted in order to bring clarity to the questions posed. A framework of founding steps in the development of a PMS with the inclusion of environmental sustainable aspects has been developed from previous research to assess the findings against. The analysis carried out show evidence of availability and quality of data heavily hindering development of Sustainable Performance Measurement Systems (SPMS) by inclusion of environmental aspects. The fundamental aspects in need of consideration are summarized by; commitment and technical support, data availability, management of data and design of measurements. Further there lies a critical factor within management of measurements. This study contributes to practitioners with guidance from developed framework to assess critical factors. The theoretical contribution lies within the investigation of obstacles in need of consideration in development of SPMS, a present under-research area, especially in an industry context. Keywords: Sustainable Performance Measurement, Sustainable Performance Measurement Systems

Subjects/Keywords: Sustainable Performance Measurement; Sustainable Performance Measurement Systems; Sustainable Performance Measurement; Sustainable Performance Measurement Systems

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APA (6^th Edition):

Håstlund, P. P. (2015). Sustainable Performance Measurements of Logistics in Dispersed Supply Chains. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172803

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Håstlund, Pontus Persson. “Sustainable Performance Measurements of Logistics in Dispersed Supply Chains.” 2015. Thesis, KTH. Accessed April 18, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172803.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Håstlund, Pontus Persson. “Sustainable Performance Measurements of Logistics in Dispersed Supply Chains.” 2015. Web. 18 Apr 2021.

Vancouver:

Håstlund PP. Sustainable Performance Measurements of Logistics in Dispersed Supply Chains. [Internet] [Thesis]. KTH; 2015. [cited 2021 Apr 18]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172803.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Håstlund PP. Sustainable Performance Measurements of Logistics in Dispersed Supply Chains. [Thesis]. KTH; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-172803

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of Wisconsin-Stout

5. Feldman, Tyler L. Implementation of forecasting metrics to improve order fulfillment and inventory velocity.

Degree: 2019, University of Wisconsin-Stout

URL: http://digital.library.wisc.edu/1793/79604 ; http://www2.uwstout.edu/content/lib/thesis/2019/2019feldmant.pdf

► When important strategic and tactical decisions and operational plans are made based on forecast, it is imperative to have as accurate of a forecast as… (more)

Subjects/Keywords: Forecasting; Performance – Measurement

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APA (6^th Edition):

Feldman, T. L. (2019). Implementation of forecasting metrics to improve order fulfillment and inventory velocity. (Thesis). University of Wisconsin-Stout. Retrieved from http://digital.library.wisc.edu/1793/79604 ; http://www2.uwstout.edu/content/lib/thesis/2019/2019feldmant.pdf

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Feldman, Tyler L. “Implementation of forecasting metrics to improve order fulfillment and inventory velocity.” 2019. Thesis, University of Wisconsin-Stout. Accessed April 18, 2021. http://digital.library.wisc.edu/1793/79604 ; http://www2.uwstout.edu/content/lib/thesis/2019/2019feldmant.pdf.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Feldman, Tyler L. “Implementation of forecasting metrics to improve order fulfillment and inventory velocity.” 2019. Web. 18 Apr 2021.

Vancouver:

Feldman TL. Implementation of forecasting metrics to improve order fulfillment and inventory velocity. [Internet] [Thesis]. University of Wisconsin-Stout; 2019. [cited 2021 Apr 18]. Available from: http://digital.library.wisc.edu/1793/79604 ; http://www2.uwstout.edu/content/lib/thesis/2019/2019feldmant.pdf.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Feldman TL. Implementation of forecasting metrics to improve order fulfillment and inventory velocity. [Thesis]. University of Wisconsin-Stout; 2019. Available from: http://digital.library.wisc.edu/1793/79604 ; http://www2.uwstout.edu/content/lib/thesis/2019/2019feldmant.pdf

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of Sydney

6. Alday, Sandra Seno. Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives .

Degree: 2011, University of Sydney

URL: http://hdl.handle.net/2123/7916

► The impact of a firm’s internationalisation efforts on its performance is a core concern in the field of international business research. The question concerning the… (more)

▼ The impact of a firm’s internationalisation efforts on its performance is a core concern in the field of international business research. The question concerning the relationship between these two variables follows explicitly or implicitly as a corollary to the various established international business theories that seek to explain the motives, determinants and processes of firm internationalisation. In a real sense the predicted performance impact of internationalisation serves not only to inform strategic decision-making on the different aspects of the internationalisation process but also to rationalise the very endeavour of firm internationalisation itself. Indeed, benefits from internationalisation are expected to accrue to the firm and be reflected in some manner on a key performance indicator (or set of performance indicators), serving as an incentive (or disincentive) for the firm to embark on the process of internationalisation and absorb all its inherent costs and risks. Thus, the centrality of the relationship between internationalisation and performance in the field of international business firmly establishes it as a, if not the, “big question” in international business research (Peng, 2004). It is implicit in all endeavours under the international business research umbrella (Glaum & Oesterle, 2007), and certainly explicit in all international strategic management decision-making. Unfortunately, however, more than 50 years of research in international business and close to 40 years of research specifically focused on the relationship between internationalisation and performance have consistently yielded inconsistent results. An examination of the internationalisation-performance studies conducted over the past 40 years yields critical clues to the sources of the persistent disagreement in the literature. This thesis specifically highlights one specific factor that can contribute to explaining the inconsistencies in the literature thus far: that is, the fundamental lack of agreement on the appropriate internationalisation and performance measures to employ. The current study thus comprehensively evaluates the various internationalisation and performance measures in the extant internationalisation-performance literature, representing research conducted over 40 years in the field of international business. Finding the extant measures to be wanting, the study then proceeds to propose the Internationalisation Coefficient (IC) as a more theoretically grounded measure of firm internationalisation that better captures the conceptualisation of the firm and of the phenomenon of internationalisation in international business theories. Unlike extant measures of firm internationalisation, the proposed IC brings to light both firm-specific attributes and international environment-specific attributes and compares the locational dispersal of these two attributes. It is suggested that the truly global or international firm will exhibit a close match between the locational dispersal of firm-specific…

Subjects/Keywords: internationalisation; performance; measurement

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APA (6^th Edition):

Alday, S. S. (2011). Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives . (Thesis). University of Sydney. Retrieved from http://hdl.handle.net/2123/7916

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Alday, Sandra Seno. “Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives .” 2011. Thesis, University of Sydney. Accessed April 18, 2021. http://hdl.handle.net/2123/7916.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Alday, Sandra Seno. “Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives .” 2011. Web. 18 Apr 2021.

Vancouver:

Alday SS. Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives . [Internet] [Thesis]. University of Sydney; 2011. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/2123/7916.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Alday SS. Internationalisation and Performance: Exploring Measurement Issues and the Impact of Measurement Alternatives . [Thesis]. University of Sydney; 2011. Available from: http://hdl.handle.net/2123/7916

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Nelson Mandela Metropolitan University

7. Kune, Anele. An assessment of the performance management and development system with reference to Nkqubela TB hospital.

Degree: 2019, Nelson Mandela Metropolitan University

URL: http://hdl.handle.net/10948/45205

► The aim of this study was to assess the performance management and development system, its implementation, practices, values and its relevance to the performance of… (more)

▼ The aim of this study was to assess the performance management and development system, its implementation, practices, values and its relevance to the performance of the Nkqubela TB Hospital. The study explored how the institution implemented a performance management and development system and assessed the extent of policy compliance. An assessment was conducted into how the staff viewed, reacted and behaved with regard to the implementation through secondary data. This study also assessed whether or not the performance management and development system still was a viable tool to assess performance and/or if it was still relevant in attaining the objectives of the organisation. An assessment was also conducted into checking whether or not performance management motivated employees as its main purpose from a theoretical perspective versus current practices in the public sector, however, the focus of the study was the Nkqubela TB Hospital. The study also assessed the challenges encountered or experienced during the implementation of the performance management and development system at the Nkqubela TB Hospital. It adopted a qualitative approach and a desktop analysis was conducted. The study also assessed whether or not staff were being or had been trained in order to improve their development and the performance of services at the Nkqubela TB Hospital. As public administration is based on theories, this study also examined performance management from a theoretical perspective in relation to current practices at the Nkqubela TB Hospital. This research study significantly highlighted or discovered that training, communication, feedback and the proper implementation of performance without favouritism were important aspects and that it had to be noted for good governance. The research also revealed that a performance management and development system enabled employees to better understand the relationship and correlation between the strategic goals and objectives of the department, employees’ key performance areas and alignment with the vision of the organisation. Lastly, managers and supervisors should apply the performance management and development system to identify good and poor performance, and act appropriately through development, as well as recognising and rewarding good performance.

Subjects/Keywords: Performance technology; Performance – Management; Performance – Measurement

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APA (6^th Edition):

Kune, A. (2019). An assessment of the performance management and development system with reference to Nkqubela TB hospital. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/45205

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Kune, Anele. “An assessment of the performance management and development system with reference to Nkqubela TB hospital.” 2019. Thesis, Nelson Mandela Metropolitan University. Accessed April 18, 2021. http://hdl.handle.net/10948/45205.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Kune, Anele. “An assessment of the performance management and development system with reference to Nkqubela TB hospital.” 2019. Web. 18 Apr 2021.

Vancouver:

Kune A. An assessment of the performance management and development system with reference to Nkqubela TB hospital. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2019. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10948/45205.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kune A. An assessment of the performance management and development system with reference to Nkqubela TB hospital. [Thesis]. Nelson Mandela Metropolitan University; 2019. Available from: http://hdl.handle.net/10948/45205

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

8. Nascimento, João Filipe Nunes do. Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET).

Degree: 2012, Repositório Científico do Instituto Politécnico de Lisboa

URL: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/2181

► A rede móvel Long Term Evolution (LTE) é uma tecnologia que está a ser fortemente implementada, não só em Portugal mas no resto do mundo.… (more)

Subjects/Keywords: LTE; Planning; Measurement; Performance; KPI

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APA (6^th Edition):

Nascimento, J. F. N. d. (2012). Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET). (Thesis). Repositório Científico do Instituto Politécnico de Lisboa. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/2181

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Nascimento, João Filipe Nunes do. “Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET).” 2012. Thesis, Repositório Científico do Instituto Politécnico de Lisboa. Accessed April 18, 2021. http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/2181.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Nascimento, João Filipe Nunes do. “Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET).” 2012. Web. 18 Apr 2021.

Vancouver:

Nascimento JFNd. Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET). [Internet] [Thesis]. Repositório Científico do Instituto Politécnico de Lisboa; 2012. [cited 2021 Apr 18]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/2181.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nascimento JFNd. Análise de desempenho em redes móveis Long Term Evolution (Parceria CELFINET). [Thesis]. Repositório Científico do Instituto Politécnico de Lisboa; 2012. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/2181

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Open Universiteit Nederland

9. Werker, Ruud. STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie .

Degree: 2010, Open Universiteit Nederland

URL: http://hdl.handle.net/1820/2554

in deze scriptie wordt onderzoek gedaan naar de toepassing van Performance Measures in een IT-afdeling van een farmaceutisch bedrijf.

Subjects/Keywords: business performance measurement; it-organisatie

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APA (6^th Edition):

Werker, R. (2010). STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/2554

Chicago Manual of Style (16^th Edition):

Werker, Ruud. “STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie .” 2010. Masters Thesis, Open Universiteit Nederland. Accessed April 18, 2021. http://hdl.handle.net/1820/2554.

MLA Handbook (7^th Edition):

Werker, Ruud. “STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie .” 2010. Web. 18 Apr 2021.

Vancouver:

Werker R. STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie . [Internet] [Masters thesis]. Open Universiteit Nederland; 2010. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1820/2554.

Council of Science Editors:

Werker R. STAP-8: Business Performance Measurement: Performance Measurement Review Studie in een IT-organisatie . [Masters Thesis]. Open Universiteit Nederland; 2010. Available from: http://hdl.handle.net/1820/2554

Open Universiteit Nederland

10. Winkelhorst, A W. Performance measurement of the business intelligence function .

Degree: 2011, Open Universiteit Nederland

URL: http://hdl.handle.net/1820/3653

the main goal of this thesis is to construct a comprehensive performance measurement framework which enables organizations to measure the added value of their business intelligence function. This framework reaches a level which provides organizations with concrete performance indicators.

Subjects/Keywords: business intelligence; performance measurement

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APA (6^th Edition):

Winkelhorst, A. W. (2011). Performance measurement of the business intelligence function . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/3653

Chicago Manual of Style (16^th Edition):

Winkelhorst, A W. “Performance measurement of the business intelligence function .” 2011. Masters Thesis, Open Universiteit Nederland. Accessed April 18, 2021. http://hdl.handle.net/1820/3653.

MLA Handbook (7^th Edition):

Winkelhorst, A W. “Performance measurement of the business intelligence function .” 2011. Web. 18 Apr 2021.

Vancouver:

Winkelhorst AW. Performance measurement of the business intelligence function . [Internet] [Masters thesis]. Open Universiteit Nederland; 2011. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1820/3653.

Council of Science Editors:

Winkelhorst AW. Performance measurement of the business intelligence function . [Masters Thesis]. Open Universiteit Nederland; 2011. Available from: http://hdl.handle.net/1820/3653

Halmstad University

11. Mensah, Welford. Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions.

Degree: Business and Engineering (SET), 2007, Halmstad University

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-798

► Performance measurement is the buzzword in today’s business world. This mechanism has become an essential tool in online marketplace to identify victors and losers.… (more)

▼ Performance measurement is the buzzword in today’s business world. This mechanism has become an essential tool in online marketplace to identify victors and losers. Apparently, virtual stores are searching for decision-oriented performance measures to aid them in addition to identifying strengths, weaknesses, threats and opportunities make sound strategic and operational decisions as they compete with their peers. In that paradigm this study attempt to measure performance of virtual stores using decision-making associated variables sternly to evaluate the impact of the variables or indicators on strategic and operational decisions. To achieve this purpose, the study used an evaluation framework to identify drivers which have a significant and positive effect on strategic and operational decisions. The study surveyed 100 internet users in Goteborg of a randomly selected four virtual store (EBay Amazon.com, Yahoo and Buy.com). The results identified three major dimensions: website, product and services and promotion. These dimensions share many common aspects with decision making determinants derived within the context of online market industry. Conversely, these dimensions have unique characteristics inherent in the online marketing environment. The study revealed a significantly positive relationship between the variables on operational and strategic decisions. The conclusion is that the fact that performance measures are assessed to firms’ business activities both operational and strategic decisions initiatives begin with defining users’ needs and preferences, and their related performance variable. If the virtual store understands what dimensions users use to judge quality, they can take appropriate actions to monitor and enhance performance on those dimensions and remedy service failures. Keywords: Virtual store, Strategic and operational decisions, Decision-oriented performance variables, variable dimensions, Website, product and service and Promotion

Subjects/Keywords: Performance Measurement

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APA (6^th Edition):

Mensah, W. (2007). Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions. (Thesis). Halmstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-798

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Mensah, Welford. “Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions.” 2007. Thesis, Halmstad University. Accessed April 18, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-798.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Mensah, Welford. “Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions.” 2007. Web. 18 Apr 2021.

Vancouver:

Mensah W. Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions. [Internet] [Thesis]. Halmstad University; 2007. [cited 2021 Apr 18]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-798.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mensah W. Virtual Store Performance Measurement : A Logical consequence on Strategic and Operational Decisions. [Thesis]. Halmstad University; 2007. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-798

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Victoria University of Wellington

12. Larres, Jan. Performance Variance Evaluation on Mozilla Firefox.

Degree: 2012, Victoria University of Wellington

URL: http://hdl.handle.net/10063/2131

► In order to evaluate software performance and find regressions, many developers use automated performance tests. However, the test results often contain a certain amount of… (more)

Subjects/Keywords: Performance measurement; Noise; Automated testing

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APA (6^th Edition):

Larres, J. (2012). Performance Variance Evaluation on Mozilla Firefox. (Masters Thesis). Victoria University of Wellington. Retrieved from http://hdl.handle.net/10063/2131

Chicago Manual of Style (16^th Edition):

Larres, Jan. “Performance Variance Evaluation on Mozilla Firefox.” 2012. Masters Thesis, Victoria University of Wellington. Accessed April 18, 2021. http://hdl.handle.net/10063/2131.

MLA Handbook (7^th Edition):

Larres, Jan. “Performance Variance Evaluation on Mozilla Firefox.” 2012. Web. 18 Apr 2021.

Vancouver:

Larres J. Performance Variance Evaluation on Mozilla Firefox. [Internet] [Masters thesis]. Victoria University of Wellington; 2012. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10063/2131.

Council of Science Editors:

Larres J. Performance Variance Evaluation on Mozilla Firefox. [Masters Thesis]. Victoria University of Wellington; 2012. Available from: http://hdl.handle.net/10063/2131

13. Keathley, Heather R. Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems.

Degree: PhD, Industrial and Systems Engineering, 2016, Virginia Tech

URL: http://hdl.handle.net/10919/73100

► Performance measurement (PM) systems are commonly known for both their potential to enable significant improvement in organizational performance and success as well as the difficulty… (more)

▼ Performance measurement (PM) systems are commonly known for both their potential to enable significant improvement in organizational performance and success as well as the difficulty of actually obtaining these results. A review of the literature suggests that most applications of PM systems prove to be less effective than the design suggests or, in some cases, may fail to be institutionalized. While there have been many recent advancements in this area, the focus from researchers has been primarily on the design and use of these systems. More recent research suggests that the problem with these systems may be the execution and implementation of the system rather than the design. In response, researchers have investigated both enablers and barriers (more generally referred to as success factors) for PM systems. They generally assert that being aware of these factors and attempting to mitigate their effects increases the likelihood of system success and enables practitioners to realize the full potential benefit from these systems. While significant research has been conducted in this area, review of the literature suggests that there is little consistency among the studies with no consensus among researchers concerning terminology or definitions of factors. Analysis of the published literature suggests that this area is at a relatively early stage of maturity with many significant opportunities for further advancement of the research area. In this work, the existing published literature was synthesized and a comprehensive set of 29 potential success factors was identified, along with corresponding definitions. In addition, five distinct dimensions of PM implementation success were identified from the literature synthesis. These literature review results were used to design a survey questionnaire to assess actual organizational practice in an empirical field study. An exploratory factor analysis was conducted to refine the constructs corresponding to potential success factors and implementation success outcomes. The resulting final variables were investigated using regression analysis to identify the factors most strongly associated with each dimension of implementation success. Advisors/Committee Members: Van Aken, Eileen M. (committeechair), Letens, Geert (committeechair), Kleiner, Brian M. (committee member), Cross, Jennifer Ann (committee member), Koelling, C. Patrick (committee member).

Subjects/Keywords: Performance Measurement; Implementation; Success Factors

11 more images…

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APA (6^th Edition):

Keathley, H. R. (2016). Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems. (Doctoral Dissertation). Virginia Tech. Retrieved from http://hdl.handle.net/10919/73100

Chicago Manual of Style (16^th Edition):

Keathley, Heather R. “Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems.” 2016. Doctoral Dissertation, Virginia Tech. Accessed April 18, 2021. http://hdl.handle.net/10919/73100.

MLA Handbook (7^th Edition):

Keathley, Heather R. “Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems.” 2016. Web. 18 Apr 2021.

Vancouver:

Keathley HR. Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems. [Internet] [Doctoral dissertation]. Virginia Tech; 2016. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10919/73100.

Council of Science Editors:

Keathley HR. Empirical Investigation of Factors that Affect the Successful Implementation of Performance Measurement Systems. [Doctoral Dissertation]. Virginia Tech; 2016. Available from: http://hdl.handle.net/10919/73100

University of Windsor

14. Shaik, Mohammed. Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise.

Degree: PhD, Industrial and Manufacturing Systems Engineering, 2015, University of Windsor

URL: https://scholar.uwindsor.ca/etd/5247

► Nowadays, due to increased competition caused by globalization and high rates of innovation supply chains continue to have shorter life-cycle products. More liberal return… (more)

▼ Nowadays, due to increased competition caused by globalization and high rates of innovation supply chains continue to have shorter life-cycle products. More liberal return policies, increasing enforcement of take-back laws, heightened environmental regulations, increase in financial returns, good corporate image, increasing customer demands, have made enterprises face the challenges of strategically managing the returned and discarded products. Therefore, handling of product returns has led the reverse logistics activities to be effective and efficient. Efficiency of reverse logistics is achieved by reducing the waste, recapturing recovered value, reducing inventory investments, and optimizing the collection networks. Reverse logistics effectiveness allows enterprises an opportunity to improve competitiveness by building consumer confidence through handling of returned products, liberalized returns policies, operations of take-back networks, and green aspects of performance. But due to the intrinsic complexities of reverse logistics operations, such as uncertainty in quality, quantity, and timing of returns, makes the product returns process more complicated. The present literature on reverse logistics focuses on the factors that support the enterprises to manage and optimize their operations to remain competitive, but does not reflect upon the comprehensive performance measurement on how enterprises have to measure their reverse logistics activities. To contribute to the field, this research is carried out to study the performance measurement in reverse logistics enterprise to fill the gap in the literature. This dissertation presents a CRLEPMS - Comprehensive Reverse Logistics Enterprise Performance Measurement methodology to facilitate performance measurement and decision making for the enterprise involved in reverse logistics. It examines different performance measurement attributes and criteria for measuring reverse logistics performance. It investigates the inner and inter relationships among different criteria of attributes and also among clusters of attributes applying DEMATEL, FANP and AHP MCDM methods. Further, the enterprise computes the comprehensive overall performance index in order to benchmark its performance with best in class practices. The application of the CRLEPMS methodology provides the enterprises with a real world viewpoint of what and how performance attributes and measures impact the comprehensive overall performance index, so that they get feedback and continuously improve their product returns practices. Advisors/Committee Members: Walid Abdul-Kader.

Subjects/Keywords: Performance Measurement; Reverse Logistics

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APA (6^th Edition):

Shaik, M. (2015). Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise. (Doctoral Dissertation). University of Windsor. Retrieved from https://scholar.uwindsor.ca/etd/5247

Chicago Manual of Style (16^th Edition):

Shaik, Mohammed. “Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise.” 2015. Doctoral Dissertation, University of Windsor. Accessed April 18, 2021. https://scholar.uwindsor.ca/etd/5247.

MLA Handbook (7^th Edition):

Shaik, Mohammed. “Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise.” 2015. Web. 18 Apr 2021.

Vancouver:

Shaik M. Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise. [Internet] [Doctoral dissertation]. University of Windsor; 2015. [cited 2021 Apr 18]. Available from: https://scholar.uwindsor.ca/etd/5247.

Council of Science Editors:

Shaik M. Comprehensive Performance Measurement Methodology for Reverse Logistics Enterprise. [Doctoral Dissertation]. University of Windsor; 2015. Available from: https://scholar.uwindsor.ca/etd/5247

University of Limerick

15. Wilson, Cáthál. Dominant operational performance measures for SME owner managers.

Degree: 2013, University of Limerick

URL: http://hdl.handle.net/10344/5257

►

peer-reviewed

The focus of this thesis is to determine if there exists a set of dynamically available dominant, operational, ex-post performance measures for owner managed… (more)

▼

peer-reviewed

The focus of this thesis is to determine if there exists a set of dynamically available dominant, operational, ex-post performance measures for owner managed SMEs (small and medium enterprises). There is a predominance of performance measurement literature that focuses solely on corporate strategy with little or no literature speaking to advance operational performance. This thesis focuses on SMEs and the identification and application of performance measures for the daily operational decision making of an SME owner manager. The majority of the research developments in relation to manufacturing have examined idealised corporate strategy models that bear little relation to the resource constraints and constrained problems that are experienced in SMEs. Few of these developments are inter-changeable among large enterprises and fewer still are suitable for SMEs. The concepts contained in this document were developed through a review of literature and a methodology that involves significant practitioner input through case studies, a survey, a workshop and direct action research within 2 SMEs. SMEs spend the majority of their time dealing with operational concerns revolving around availability of time, money and people. SME owner managers require a method to adequately monitor and control operational concerns before they focus time and money on dealing with strategy. This research focuses on 3 objectives that will contribute to SME management capability; the identification of a set of dominant performance measures, the application of dominant performance measures and the validation of those measures in a more global context. These objectives must be fulfilled in order for the owner manager of an SME to introduce performance measurement in a manner that will promote the opportunity for better management and decisions without the introduction of additional time constraints. The research outlined in this thesis facilitates the identification, application and validation of 6 top-level ex-post dominant performance measures of common concern for SME owner managers. The approach that this thesis takes is to engage with owner managers directly to make the research as relevant as possible to real world environments. These owner managers were engaged using various methods including workshops, case study interviews, surveys and action research. This research was then validated with statistical significance using a combination of action research and a simulation model. This overall approach created a closed loop around experienced SME owner managers, whose primary concern is ‘Fire fighting’ with limited resources and multiple time conflicts. These dominant operational performance measures are designed to help reduce ‘Fire fighting’ through immediate information availability enhancing the opportunity for improved decision making. It will provide an opportunity for owner managers to spend less time on operational issues and to focus more on the strategic direction of the SME.

Advisors/Committee Members: Sheahan, Con, Ledwith, Ann, IRC.

Subjects/Keywords: SMEs; performance measurement; owner manager

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APA (6^th Edition):

Wilson, C. (2013). Dominant operational performance measures for SME owner managers. (Thesis). University of Limerick. Retrieved from http://hdl.handle.net/10344/5257

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Wilson, Cáthál. “Dominant operational performance measures for SME owner managers.” 2013. Thesis, University of Limerick. Accessed April 18, 2021. http://hdl.handle.net/10344/5257.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Wilson, Cáthál. “Dominant operational performance measures for SME owner managers.” 2013. Web. 18 Apr 2021.

Vancouver:

Wilson C. Dominant operational performance measures for SME owner managers. [Internet] [Thesis]. University of Limerick; 2013. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10344/5257.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wilson C. Dominant operational performance measures for SME owner managers. [Thesis]. University of Limerick; 2013. Available from: http://hdl.handle.net/10344/5257

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

California State University – Sacramento

16. John, Elizabeth Mae. Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts.

Degree: M.P.P.A., Public Policy and Administration, 2011, California State University – Sacramento

URL: http://hdl.handle.net/10211.9/1138

► California is the only state to entitle individuals with developmental disabilities to the services and supports required to live independent and productive lives. Fulfilling the… (more)

▼ California is the only state to entitle individuals with developmental disabilities to the services and supports required to live independent and productive lives. Fulfilling the entitlement has proved challenging for the California Department of Developmental Services (DDS), however, as California must demonstrate fiscal prudence, while still providing the right to entitlement to individuals with developmental disabilities. To address this issue, California established performance contracts to measure how well the DDS is meeting its government mandate. This thesis aimed at answering multiple questions, regarding the DDS performance contracts. First, what is the DDS currently measuring in its performance contracts? Second, what do the existing measures tell the reader about how well the department is performing? Lastly, are there any performance measures that the department should be measuring that it is not? This thesis evaluated the DDS??? 2009 Performance Contracts and Year-End Reports, measuring data, from each, against the mandatory rights of individuals with developmental disabilities, established by the Lanterman Act. A review of the performance measures determined how well the DDS is meeting its organizational goals and objectives. Findings and Implications The 2009 Performance Contracts sufficiently informed the public that the DDS meets its organizational goal of providing less restrictive living options to individuals with developmental disabilities. Yet, the study indicated that the DDS does not incorporate quality measures into its performance contracts. Additionally, the study suggested that while the DDS??? performance contracts may use some adequate measures to determine how well the department is achieving the expectations set forth in the Lanterman Act, the department lacks performance measures and data in a number of important areas. This suggests that the DDS would benefit from developing quality performance measures for all the mandatory rights outlined in the Lanterman Act. If the performance contracts adequately measure the department???s performance, the DDS can essentially take data from the performance contracts to create cost-saving ideas and service delivery improvements in collaboration with its clients. Advisors/Committee Members: Kirlin, Mary.

Subjects/Keywords: Disability; Performance measurement; Entitlement

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APA (6^th Edition):

John, E. M. (2011). Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts. (Masters Thesis). California State University – Sacramento. Retrieved from http://hdl.handle.net/10211.9/1138

Chicago Manual of Style (16^th Edition):

John, Elizabeth Mae. “Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts.” 2011. Masters Thesis, California State University – Sacramento. Accessed April 18, 2021. http://hdl.handle.net/10211.9/1138.

MLA Handbook (7^th Edition):

John, Elizabeth Mae. “Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts.” 2011. Web. 18 Apr 2021.

Vancouver:

John EM. Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts. [Internet] [Masters thesis]. California State University – Sacramento; 2011. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10211.9/1138.

Council of Science Editors:

John EM. Are the expectations of the Lanterman Act being met?: an evaluation of the California Department of Developmental Services' performance contracts. [Masters Thesis]. California State University – Sacramento; 2011. Available from: http://hdl.handle.net/10211.9/1138

Open Universiteit Nederland

17. Kampman, J. Van stakeholdersanalyse naar performance management .

Degree: 2015, Open Universiteit Nederland

URL: http://hdl.handle.net/1820/6239

► One of the main responsibilities of an organisation's top management is the development of its strategy. Once the strategy has been determined, it is key… (more)

▼ One of the main responsibilities of an organisation's top management is the development of its strategy. Once the strategy has been determined, it is key to stick to the planned route or, if the circumstances so require, to adjust the course (Simons, 1990). It is, therefore, essential for management to receive feedback as to whether the adopted strategy is successful. If an organisation has entered into strategic collaborative partnerships with suppliers in order to realise its objectives, the performance of these suppliers also provides important information. After all, the result of the own organisation will then coincide with the suppliers' performance. Their performance can be evaluated by periodically measuring the critical aspects of their service provision. This requires a set of indicators that provide a picture of each supplier's performance. The approach taken by Neely, Adams & Crowe (2001) considered the interest of all the main stakeholders. However, which of the stakeholders are important or how they should be involved in the development of the set of performance indicators itself remained unanswered. In this study, a methodology was developed that provides insight into the interests of various stakeholders in a transparent manner and contributes to the development of an accepted set of performance indicators in a strategic collaborative partnership. The stakeholders' acceptance of the performance indicators selected is essential if the implementation of performance measurement is to be supported. The transparency of the decision-making process also allows the client to account for its actions towards the stakeholders - which fits in with corporate social responsibility. In order to develop the aspired methodology, a first prototype was created. This prototype was subsequently tested in a typical work situation in order to gain practical experience and eventually arrive at a methodology that can also be applied in other situations. The test revealed some issues that needed improvement. These can be used as input for a following, better prototype. A brief evaluation took place after the test. The results indicated that the prototype did provide insight into the interest of the various stakeholders in a transparent manner. Most participants in the evaluation also believed that the use of the prototype contributed to the development of an accepted set of performance indicators. The evaluation did not show, however, that the use of the prototype created more understanding and trust between the stakeholders. According to Vosselman & Van der Meer-Kooistra (2009), control and trust mutually affect one another. This study included only a few moments of contact between the stakeholders, for the creation of the set of performance indicators concerned was merely a first step towards performance measurement. In a fully implemented performance measurement system, however, there will be regular contact between the stakeholders so that there will be far more opportunity to enter into, and expand, relationships of…

Subjects/Keywords: Performance measurement; performance indicator; stakeholder analysis; methodology

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APA (6^th Edition):

Kampman, J. (2015). Van stakeholdersanalyse naar performance management . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/6239

Chicago Manual of Style (16^th Edition):

Kampman, J. “Van stakeholdersanalyse naar performance management .” 2015. Masters Thesis, Open Universiteit Nederland. Accessed April 18, 2021. http://hdl.handle.net/1820/6239.

MLA Handbook (7^th Edition):

Kampman, J. “Van stakeholdersanalyse naar performance management .” 2015. Web. 18 Apr 2021.

Vancouver:

Kampman J. Van stakeholdersanalyse naar performance management . [Internet] [Masters thesis]. Open Universiteit Nederland; 2015. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1820/6239.

Council of Science Editors:

Kampman J. Van stakeholdersanalyse naar performance management . [Masters Thesis]. Open Universiteit Nederland; 2015. Available from: http://hdl.handle.net/1820/6239

North-West University

18. De Jager, Nicolaas Fourie. Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager .

Degree: 2009, North-West University

URL: http://hdl.handle.net/10394/4791

► Performance management has become vital in any organisation in order to ensure a competitive advantage for organisations in the ever changing environment. The Balanced Scorecard… (more)

▼ Performance management has become vital in any organisation in order to ensure a competitive advantage for organisations in the ever changing environment. The Balanced Scorecard (BSC) system, used as a performance management and a performance measurement tool, will ensure that organisational goals and strategic targets are achieved if it is implemented and applied effectively. The BSC system is a management tool that can be used to transform strategy into action. The use of the BSC system was seen as a problem as used within ArcelorMittal South Africa (AMSA). This paper includes a literature study on the BSC system as well as an empirical study regarding the application of the BSC system in a steel organisation. Literature on the BSC advises that the objectives, measurements and targets should be aligned with the organisation's strategy and vision to ensure improved long-term performance. In order to ensure alignment to all levels in the organisation the top level scorecard needs to be cascaded to lower levels to ensure that the right strategic goals are followed. The BSC system has a high number of benefits when implemented and applied effectively. An empirical study done at ArcelorMittal's Rolling department on people in different divisions, people on different job levels, people in different age groups and people with different years of service, indicated more or less the same average responses on specific BSC related issues. In general, it was concluded that the BSC is not effectively applied with in Rolling, mainly because of communication issues, a forced distribution approach by senior management, and compensation linked to performance discrepancies. Although the average ratings on BSC related questions came out on fairly average ratings, the majority of people indicated, that the BSC system is not transparent enough, nor is it applied effectively. Various specific conclusions and recommendations were made in order to identify and improve the progression of the BSC system at Rolling going forward.

Subjects/Keywords: Performance measurement; Performance management; Scorecard; Strategy; Cascading

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APA (6^th Edition):

De Jager, N. F. (2009). Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager . (Thesis). North-West University. Retrieved from http://hdl.handle.net/10394/4791

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

De Jager, Nicolaas Fourie. “Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager .” 2009. Thesis, North-West University. Accessed April 18, 2021. http://hdl.handle.net/10394/4791.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

De Jager, Nicolaas Fourie. “Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager .” 2009. Web. 18 Apr 2021.

Vancouver:

De Jager NF. Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager . [Internet] [Thesis]. North-West University; 2009. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10394/4791.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

De Jager NF. Evaluation of the balanced scorecard system within a steel organisation in South Africa / Nicolaas Fourie de Jager . [Thesis]. North-West University; 2009. Available from: http://hdl.handle.net/10394/4791

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

KTH

19. Hussein, Johari. Assessment of Building Performance Measurement Tanzania.

Degree: Real Estate and Construction Management, 2011, KTH

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-39806

► Provision of an understanding of the complexes and implications associated with building performance measurement in relation to supporting the organizational objectives by Tanzania facility… (more)

Subjects/Keywords: Performance measurement; building performance; facility management

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APA (6^th Edition):

Hussein, J. (2011). Assessment of Building Performance Measurement Tanzania. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-39806

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Hussein, Johari. “Assessment of Building Performance Measurement Tanzania.” 2011. Thesis, KTH. Accessed April 18, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-39806.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Hussein, Johari. “Assessment of Building Performance Measurement Tanzania.” 2011. Web. 18 Apr 2021.

Vancouver:

Hussein J. Assessment of Building Performance Measurement Tanzania. [Internet] [Thesis]. KTH; 2011. [cited 2021 Apr 18]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-39806.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hussein J. Assessment of Building Performance Measurement Tanzania. [Thesis]. KTH; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-39806

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

KTH

20. Chibuye, Lweendo. Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream.

Degree: Industrial Economics and Management (Dept.), 2013, KTH

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124522

► Manufacturers have in recent years become more and more aware of the benefits of offering more comprehensive value propositions. As the economic climate changes,… (more)

▼ Manufacturers have in recent years become more and more aware of the benefits of offering more comprehensive value propositions. As the economic climate changes, more manufacturers are trying to capture value further downstream in the value chain by providing services. The field of performance management has been extensively adopted in production and the benefits of performance measurement have been widely praised both in literature and in business. The literature on performance management has also extended into service management and how to manage service performance. But how can performance measurement and performance measurement systems be implemented when the line between products and services becomes more and more unclear? Over a twenty week period, the researchers have studied, analyzed, and observed the procedures at Scania CV’s maintenance development and delivery organization. The study was conducted on Scania’s premises in Södertälje, Sweden. Scania’s Preventative Maintenance Development group develops and sets the requirements for the preventative maintenance programs Scania offers to its customers. The group had a desire to track and measure what effects changes made in the maintenance program have on the customer’s life cycle profit. At Scania’s Preventative Maintenance Development group, there is a developed performance measurement system, MPI-model, consisting of maintenance performance indicators (MPIs). The current MPI-model, however, lacks practical applicability. The master thesis has aimed at investigating how the MPI-model could be implemented in the preventative maintenance development by researching what criteria are set in literature for performance measures, how existing resources can be employed, and how performance measurement systems can be used. Apart from conducting a case study, in order to investigate how performance measurement systems could be implemented, an extensive literature review was also conducted to provide the necessary theoretical knowledge. The result of the study was a proposed three-step model that clarifies the requirements for the implementation of a performance measurement system.

Subjects/Keywords: Servitization; performance management; performance measurement systems

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Chibuye, L. (2013). Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124522

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Chibuye, Lweendo. “Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream.” 2013. Thesis, KTH. Accessed April 18, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124522.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Chibuye, Lweendo. “Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream.” 2013. Web. 18 Apr 2021.

Vancouver:

Chibuye L. Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream. [Internet] [Thesis]. KTH; 2013. [cited 2021 Apr 18]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124522.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chibuye L. Performance Measurement Systems : pre-conditions & implementation process for manufacturers moving downstream. [Thesis]. KTH; 2013. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-124522

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

University of KwaZulu-Natal

21. Govender, Danica. An assessment of the performance management system at the organisation under study.

Degree: 2018, University of KwaZulu-Natal

URL: https://researchspace.ukzn.ac.za/handle/10413/18534

► The organisation under study is a global liner shipping company. It has about 170 modern ships, close to 7.4 million twenty-foot Equivalent Unit shipped each… (more)

▼ The organisation under study is a global liner shipping company. It has about 170 modern ships, close to 7.4 million twenty-foot Equivalent Unit shipped each year. The company has 9,300 employees working at 360 sites in 120 countries. Though the organisation under study has been in existence for many years, the company has been working without evaluating its informal formal performance management system to ascertain if the system was effective to ensure that employees’ performance contributed to the realisation of the goals and objectives of the company. Therefore, the assessment of the informal performance management system at the organisation under study is important in ensuring that the company achieves its organisational vision and set of objectives. The study, therefore, aims at assessing the performance management system at the organisation under study. A case study research design was used as a research blueprint and a qualitative research method was employed in the study to uncover and understand the employees’ perceptions of the performance management system at the organisation under study using in-depth interviews. The data collected was analysed using the thematic analyses method. The main findings revealed that the performance management system at the organisation under study was quite effective because of the tools used to measure employee performance including having different forms of performance feedback provided to employees, provision of rewards, implementation of amendments to objectives, as well as the considerable understanding of objectives. It is recommended that for the informal performance management system at the organisation under study to yield better results, it should be managed by an administrator and monitoring team. This will ensure that the performance is measured fairly and in line with performance management guidelines, performance feedback is conducted on an ongoing basis, both financial and non-financial rewards are provided to employees, objectives are assessed frequently to ensure that they are in line with the changing business environment and communication is promoted at all levels of employees. These recommendations may enable the organisation under study to have an effective performance management system that will allow employees to achieve their set objectives. Advisors/Committee Members: Mutinta, Given Chigaya. (advisor).

Subjects/Keywords: Performance management.; Employee evaluation.; Performance management systems.; Performance measurement.; Organisational performance.

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APA (6^th Edition):

Govender, D. (2018). An assessment of the performance management system at the organisation under study. (Thesis). University of KwaZulu-Natal. Retrieved from https://researchspace.ukzn.ac.za/handle/10413/18534

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Govender, Danica. “An assessment of the performance management system at the organisation under study.” 2018. Thesis, University of KwaZulu-Natal. Accessed April 18, 2021. https://researchspace.ukzn.ac.za/handle/10413/18534.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Govender, Danica. “An assessment of the performance management system at the organisation under study.” 2018. Web. 18 Apr 2021.

Vancouver:

Govender D. An assessment of the performance management system at the organisation under study. [Internet] [Thesis]. University of KwaZulu-Natal; 2018. [cited 2021 Apr 18]. Available from: https://researchspace.ukzn.ac.za/handle/10413/18534.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Govender D. An assessment of the performance management system at the organisation under study. [Thesis]. University of KwaZulu-Natal; 2018. Available from: https://researchspace.ukzn.ac.za/handle/10413/18534

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Stellenbosch University

22. Botes, Philip Jacobus. The further development and evaluation of a generic individual non-managerial performance measure.

Degree: MCom, Industrial Psychology, 2019, Stellenbosch University

URL: http://hdl.handle.net/10019.1/107327

► ENGLISH SUMMARY : If it can be assumed that the connotative meaning of performance (Kerlinger & Lee, 2000) is not unique to specific managerial and… (more)

▼ ENGLISH SUMMARY : If it can be assumed that the connotative meaning of performance (Kerlinger & Lee, 2000) is not unique to specific managerial and non-managerial jobs, this opens up the possibility of developing generic managerial and non-managerial competency models simply because it becomes easier to assemble a sufficiently large sample to convincingly empirically test the model. This in addition then also opens up the possibility of developing and validating generic managerial and non-managerial prediction models. The question is whether industry should be expected to develop and empirically test explanatory structural models that explain variance in managerial and non-managerial performance. Myburgh (2013) argued that they should not. Moreover, Myburgh (2013) argued that the inability of the discipline of industrial psychology to develop a generic non-managerial performance model has, let down the practice of industrial psychology. Myburgh (2013) consequently took the first step towards building a generic non-managerial structural competency model by proposing a performance structural model in which she mapped twelve generic non-managerial competencies on eight generic non-managerial outcomes. She, however, did not empirically test her proposed non-managerial performance model. She in addition developed and psychometrically evaluated the construct validity of the Generic Performance Questionnaire (GPQ). The GPQ attempts to assess the level of competence that employees in entry-level non-managerial position achieve on the competencies that comprise the generic non-managerial performance construct (Myburgh & Theron, 2014). The objective of the current study is to continue with the research where Myburgh (2013) left off towards the development of a valid comprehensive non-managerial individual employee competency model. The primary objective of the current study is to re-examine the performance structural model proposed by Myburgh (2013), to modify the model if this is deemed necessary and empirically test the fit of the model as well as the statistical significance of the paths in the model (provided adequate fit has been achieved). Re-examining the performance structural model proposed by Myburgh (2013) entails reflecting on the question whether any critical competencies have been excluded from the model and whether any redundant or inappropriate competencies have been included. It in addition entails reflecting on the question whether critical outcomes have been excluded from the model and whether any redundant or inappropriate outcomes have been included. It lastly entails reflecting on the question whether any structural linkages are lacking in the current model and whether any of the existing paths should be removed. The item analysis findings in the current study were compatible with the position that the subscales of the GCQ and the GOQ validly and reliably measured the latent performance dimensions they were designated to reflect. Only two subscales were able to pass the unidimensionality assumption in… Advisors/Committee Members: Theron, Callie C., Stellenbosch University. Faculty of Economic and Management Sciences. Dept. of Industrial Psychology..

Subjects/Keywords: Performance – Measurement – Evaluation; Performance – Measurement – Statistical methods; UCTD

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APA (6^th Edition):

Botes, P. J. (2019). The further development and evaluation of a generic individual non-managerial performance measure. (Thesis). Stellenbosch University. Retrieved from http://hdl.handle.net/10019.1/107327

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Botes, Philip Jacobus. “The further development and evaluation of a generic individual non-managerial performance measure.” 2019. Thesis, Stellenbosch University. Accessed April 18, 2021. http://hdl.handle.net/10019.1/107327.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Botes, Philip Jacobus. “The further development and evaluation of a generic individual non-managerial performance measure.” 2019. Web. 18 Apr 2021.

Vancouver:

Botes PJ. The further development and evaluation of a generic individual non-managerial performance measure. [Internet] [Thesis]. Stellenbosch University; 2019. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10019.1/107327.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Botes PJ. The further development and evaluation of a generic individual non-managerial performance measure. [Thesis]. Stellenbosch University; 2019. Available from: http://hdl.handle.net/10019.1/107327

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Tampere University

23. Parkkinen, Laura. Developing procurement performance measurement practices for a manufacturing company .

Degree: 2020, Tampere University

URL: https://trepo.tuni.fi/handle/10024/121891

► This master’s thesis investigates procurement performance measurement in a global manufacturing company. Procurement itself is seen as a growing trend in traditional manufacturing industry. It… (more)

Subjects/Keywords: procurement performance measurement ; performance measurement system design ; procurement management

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APA (6^th Edition):

Parkkinen, L. (2020). Developing procurement performance measurement practices for a manufacturing company . (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi/handle/10024/121891

Chicago Manual of Style (16^th Edition):

Parkkinen, Laura. “Developing procurement performance measurement practices for a manufacturing company .” 2020. Masters Thesis, Tampere University. Accessed April 18, 2021. https://trepo.tuni.fi/handle/10024/121891.

MLA Handbook (7^th Edition):

Parkkinen, Laura. “Developing procurement performance measurement practices for a manufacturing company .” 2020. Web. 18 Apr 2021.

Vancouver:

Parkkinen L. Developing procurement performance measurement practices for a manufacturing company . [Internet] [Masters thesis]. Tampere University; 2020. [cited 2021 Apr 18]. Available from: https://trepo.tuni.fi/handle/10024/121891.

Council of Science Editors:

Parkkinen L. Developing procurement performance measurement practices for a manufacturing company . [Masters Thesis]. Tampere University; 2020. Available from: https://trepo.tuni.fi/handle/10024/121891

Nelson Mandela Metropolitan University

24. Ntungwana, Sabelo. Improving the implementation and sustainability of corporate performance management at Amatola Water Board.

Degree: 2018, Nelson Mandela Metropolitan University

URL: http://hdl.handle.net/10948/33736

► In the last century, researchers have studied how performance management systems could be applied effectively to achieve both financial and non-financial performance. This approach was… (more)

▼ In the last century, researchers have studied how performance management systems could be applied effectively to achieve both financial and non-financial performance. This approach was a direct response to the need for strategic measurement systems to measure the performance of the organisation. As a results, various approaches were developed. And Amatola Water Board opted to adopt the Balanced Scorecard as its strategic measurement system. It contains outcome measures and the performance drivers of outcomes, linked together in connectedness relationships, and thus aims to be a proactive control system. Furthermore, the balanced scorecard is developed for use not only as a strategic measurement system but also as a strategic control system. Its purpose enables the departmental and personal goals to be aligned to the organisational strategy. The purpose of this research study was to first examine the extent to which there is a connectedness relationship between strategic performance and business performance. Secondly, the research study examined the extent to which the strategy is understood by all in the organisation. Thirdly, the study also examined the extent to which the performance management system is consistently applied. Finally, the study examined the extent to which performance is recognised and rewarded. Lastly, the research study discusses the empirical results and suggests some improvements to the performance measurement and management system. The researcher chose a quantitative approach to conduct the study. The quantitative approach was influenced by the positivistic research paradigm. A simple random sampling technique was used due to its probability that each unit in the population has an equal chance of being included in the sample. And a questionnaire was used as a data collection instrument. The instrument was anchored to a five (5) point Likert scale the Likert scale required the respondents to indicate their level of agreement with the statement. The statements ranged from strongly disagree to strongly agree. And the data collection instrument consisted of Thirty Five (35) questions. Regarding the pilot study, it was however not conducted for this research. The researcher acknowledged that a pilot study helps the researcher to determine how the questions are interpreted and understood by the respondents, but also indicated that it is only due to limited resources that the researcher omitted to conduct a pilot study. One Hundred and Thirty (130) questionnaires were distributed and one hundred and twenty seven (127) were returned achieving a response rate of ninety six (96) percent. And both Statistical® and SPSS® programmes were utilised for extraction of data for recognised reliability and validity. The research study revealed that Amatola Water has a performance measurement and management policy and it is being implemented. However, the study also revealed that communication and involvement is limited to management and lower level employees are not involved in the process from the beginning. The…

Subjects/Keywords: Organizational effectiveness; Organizational effectiveness – Measurement; Performance – Management; Performance – Measurement

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APA (6^th Edition):

Ntungwana, S. (2018). Improving the implementation and sustainability of corporate performance management at Amatola Water Board. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/33736

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Ntungwana, Sabelo. “Improving the implementation and sustainability of corporate performance management at Amatola Water Board.” 2018. Thesis, Nelson Mandela Metropolitan University. Accessed April 18, 2021. http://hdl.handle.net/10948/33736.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Ntungwana, Sabelo. “Improving the implementation and sustainability of corporate performance management at Amatola Water Board.” 2018. Web. 18 Apr 2021.

Vancouver:

Ntungwana S. Improving the implementation and sustainability of corporate performance management at Amatola Water Board. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2018. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/10948/33736.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ntungwana S. Improving the implementation and sustainability of corporate performance management at Amatola Water Board. [Thesis]. Nelson Mandela Metropolitan University; 2018. Available from: http://hdl.handle.net/10948/33736

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Southern Cross University

25. Law, Leo Chi Kong. An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry.

Degree: 2016, Southern Cross University

URL: https://epubs.scu.edu.au/theses/481

► Developing countries in South and South East Asia are becoming more and more important in the global textile and clothing trade. This can be seen… (more)

▼ Developing countries in South and South East Asia are becoming more and more important in the global textile and clothing trade. This can be seen from the fact that South and South East Asian countries’ textile and clothing exports to the United States of America have increased in recent years. Some Asia countries include India, Indonesia, Bangladesh, Thailand and Philippines were in the top ten positions of the US clothing importers in 2005. Scholars looking at Asian countries note that they possess plentiful human resources, rapid development in information, communication, knowledge and talent and rapid economic growth. It is not difficult to understand that Asia is becoming an important battlefield for global businesses. With all the potential advantages Asia provides, apparel sourcing will continue to grow in Asia. Customers now have better choices because the gap between supply and demand has decreased and competition has increased. Customers have begun demanding more features and better service. Because of the need to meet rising demand for consumer products, the productivity of an enterprise is no doubt an important performance measure. Good supply chain performance in manufacturing companies is important for achieving competitive advantage. Logistics plays an important strategic role in the supply chain. Logistics management has developed rapidly in recent decades as an essential business management strategy. It is imperative for businesses to develop performance measurement systems in logistics that provide feedback for timely responses, as well as monitoring and enhancement. This research explores Vendor Logistics Performance and develops a performance measurement tool – the VLPM tool for logistics management to enable Asia’s apparel industry to sustain and enhance organisations’ competitive advantages. A case study research methodology was adopted to address each of the research questions. Participants from three different sectors of Asia’s apparel industry were interviewed. The participants came from a sourcing company, a vendor and a third party logistics service provider. The data obtained were then analysed to show the pattern of the results for each of the four questions and two sub-questions developed in the literature review and also for new findings that were not planned from the literature review. The research findings were compared with the extant literature to identify the contributions that the research makes to understanding how and why VLPM needs to be developed and how it is of benefit to organisations. This research contributes to the body of knowledge of logistics management and continuous improvement through the important contribution of VLPM and provides a proposed theoretical model for vendor logistics performance measurement. The study raises questions requiring further research that is of theoretical and practical interest. The study can be a springboard for advocating to practitioners and management executives that they develop a recognised and standardised industrial VLPM tool,…

Subjects/Keywords: Apparel sourcing; logistics management; logistics performance measurement; vendor logistics; performance measurement

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APA (6^th Edition):

Law, L. C. K. (2016). An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry. (Thesis). Southern Cross University. Retrieved from https://epubs.scu.edu.au/theses/481

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Law, Leo Chi Kong. “An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry.” 2016. Thesis, Southern Cross University. Accessed April 18, 2021. https://epubs.scu.edu.au/theses/481.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Law, Leo Chi Kong. “An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry.” 2016. Web. 18 Apr 2021.

Vancouver:

Law LCK. An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry. [Internet] [Thesis]. Southern Cross University; 2016. [cited 2021 Apr 18]. Available from: https://epubs.scu.edu.au/theses/481.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Law LCK. An exploratory study of vendor logistics performance measurement for logistics management in Asia’s apparel industry. [Thesis]. Southern Cross University; 2016. Available from: https://epubs.scu.edu.au/theses/481

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Macquarie University

26. Kanainabogi, Lusiana Savuciri Moceiwai. Performance measurement systems in Fijian small and medium enterprises in the tourism industry.

Degree: 2015, Macquarie University

URL: http://hdl.handle.net/1959.14/1075041

►

Theoretical thesis.

Bibliography: pages 360-407.

1. Introduction – 2. The context of Fijian tourism SMEs – 3. Literature review and theoretical framework – 4. Research… (more)

▼

Theoretical thesis.

Bibliography: pages 360-407.

1. Introduction – 2. The context of Fijian tourism SMEs – 3. Literature review and theoretical framework – 4. Research methodology – 5. Case study analysis – 6. Survey data results and analysis – 7. Discussion – 8. Contributions, limitations and areas for future research.

This research examined how performance measurement systems (PMSs) are used by Fijian small and medium enterprises (SMEs) in the tourism industry, specifically in the accommodation sub-sector. The study has three main research objectives: 1) to determine the influence of a number of factors (environmental uncertainty, ownership (by ethnicity), size and strategy) on the use of PMSs by Fijian SME tourism firms; 2) to examine how Fijian small and medium enterprise (SME) tourism firms use PMSs; and 3) to investigate the influence of the use of PMSs on four organisational capabilities (i.e. teaming of resources, organisational routines, entrepreneurship and innovativeness) and overall organisational performance. A new comprehensive theoretical framework was developed for this study, by drawing on three existing frameworks and/or theories, namely contingency theory, Simons’ levers of control (LOC) framework and resource-based theory (RBT).

This study adopted a mixed-methods approach using semi-structured interviews and online and postal surveys. Interview data was analysed using NVivo (version 10), whilst survey data was analysed using Structural Equation Modeling with Partial Least Squares (PLS) method. The results showed that the four contextual factors examined (perceived environmental uncertainty, ownership (by ethnicity), size and strategy), all influenced the use of PMSs, diagnostically and interactively and either directly or indirectly. This study found that the use of PMSs had influenced organisational performance indirectly, by way of organisational capabilities, namely the teaming of resources and planning and control routines.

This research contributes to the advancement of the management accounting literature on PMSs in SME tourism ventures, in a developing nation context, using a novel theoretical framework. Practically, this research provides SMEs with an enhanced understanding of the circumstances in which different uses of PMSs are appropriate, to support effective business management. The study’s findings also have implications for policy-makers related to SME development and growth in the tourism industry.

1 online resource (xx, 407 pages)

Advisors/Committee Members: Macquarie University. Department of Accounting and Corporate Governance.

Subjects/Keywords: Tourism – Fiji – Management; Performance – Measurement; performance measurement systems; SMEs; tourism

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Kanainabogi, L. S. M. (2015). Performance measurement systems in Fijian small and medium enterprises in the tourism industry. (Doctoral Dissertation). Macquarie University. Retrieved from http://hdl.handle.net/1959.14/1075041

Chicago Manual of Style (16^th Edition):

Kanainabogi, Lusiana Savuciri Moceiwai. “Performance measurement systems in Fijian small and medium enterprises in the tourism industry.” 2015. Doctoral Dissertation, Macquarie University. Accessed April 18, 2021. http://hdl.handle.net/1959.14/1075041.

MLA Handbook (7^th Edition):

Kanainabogi, Lusiana Savuciri Moceiwai. “Performance measurement systems in Fijian small and medium enterprises in the tourism industry.” 2015. Web. 18 Apr 2021.

Vancouver:

Kanainabogi LSM. Performance measurement systems in Fijian small and medium enterprises in the tourism industry. [Internet] [Doctoral dissertation]. Macquarie University; 2015. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1959.14/1075041.

Council of Science Editors:

Kanainabogi LSM. Performance measurement systems in Fijian small and medium enterprises in the tourism industry. [Doctoral Dissertation]. Macquarie University; 2015. Available from: http://hdl.handle.net/1959.14/1075041

27. Bennett, Tony. Improving public sector performance through standardized human capital performance measurement & reporting.

Degree: School of Public Administration, 2019, University of Victoria

URL: http://hdl.handle.net/1828/10699

► New Public Management and increasing calls for public sector transparency and accountability drive public sector leaders to do more with less. One place these leaders… (more)

Subjects/Keywords: human capital; performance reporting; human capital measurement; performance measurement; public sector; performance indicators

11 more images…

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APA (6^th Edition):

Bennett, T. (2019). Improving public sector performance through standardized human capital performance measurement & reporting. (Masters Thesis). University of Victoria. Retrieved from http://hdl.handle.net/1828/10699

Chicago Manual of Style (16^th Edition):

Bennett, Tony. “Improving public sector performance through standardized human capital performance measurement & reporting.” 2019. Masters Thesis, University of Victoria. Accessed April 18, 2021. http://hdl.handle.net/1828/10699.

MLA Handbook (7^th Edition):

Bennett, Tony. “Improving public sector performance through standardized human capital performance measurement & reporting.” 2019. Web. 18 Apr 2021.

Vancouver:

Bennett T. Improving public sector performance through standardized human capital performance measurement & reporting. [Internet] [Masters thesis]. University of Victoria; 2019. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1828/10699.

Council of Science Editors:

Bennett T. Improving public sector performance through standardized human capital performance measurement & reporting. [Masters Thesis]. University of Victoria; 2019. Available from: http://hdl.handle.net/1828/10699

University of Manchester

28. Dabrowska, Justyna Anna. MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS.

Degree: 2017, University of Manchester

URL: http://www.manchester.ac.uk/escholar/uk-ac-man-scw:309926

► Science parks (SPs) have evolved over time and their spectrum of roles and activities has broadened (Nosratabadi et al., 2011). From accidental developments in the… (more)

▼ Science parks (SPs) have evolved over time and their spectrum of roles and activities has broadened (Nosratabadi et al., 2011). From accidental developments in the 1950s (Charles and Uyarra, 2010) they became popular policy instruments across the world (Oh and Kang, 2011). They have gained international reputation and major institutions such as the European Commission, the European Investment Bank and the United Nations have become increasingly interested in evaluating success of SPs. However, the literature casts considerable doubt on the success of SPs. Various methodologies used to assess the additionality of parks have focused on assessing the performance of park firms rather than evaluating SPs' own activities and actions. As SPs have matured, a few academics have highlighted the need for them to achieve the status of financially sustainable businesses (Goldstein and Luger, 1991; Allen, 2007) and to ensure that they constantly measure progress towards their strategic goals (Davies, 2013). However, measuring progress towards goals within the SP sector is not a straightforward task (Vila and Pages, 2008; Escorsa and Valls, 1996; Nosratabadi et al., 2011). The goals may vary depending on park shareholders who have different agendas and expectations (Luger and Goldstein, 1991). Moreover, unique features that distinguish SPs from typical property management organisations make their performance measurement even more complex. Allen (2007) demonstrates that mature or so called third generation SPs show characteristics in common with knowledge intensive organisations (KIOs). This observation led the researcher to review the literature and look for other evidence to argue that SPs should be considered as KIOs. Consequently, a new definition of a contemporary SP is offered in this thesis, and a new approach to performance measurement is proposed. This PhD encapsulates the outcomes of the action and survey research carried out between 2010 and 2014. The research took the Luger and Goldstein (1991) view a step further, aiming to develop a better understanding of what a successful SP means to public, private and university owners as well as to client companies, i.e. what they consider as success factors for SPs and how to measure progress towards these success factors. The outcome of the participatory work was an initial performance measurement system (PMS) which was tested at Manchester Science Park, completed and validated at survey research stage. Furthermore, the survey research findings demonstrate that there is a significant discrepancy between what the SPs already measure and what they think is important for them to measure (what they selected as key performance indicators for their organisations). The research offers a distinct approach on how to measure multi-dimensional performance using a theory grounded PMS in a knowledge intensive and multi-owner organisation, being a SP. Moreover, it proposes a common methodology that will enable SPs to customise the performance measurement tool to suit their parks' individual… Advisors/Committee Members: GEORGHIOU, LUKE LG, Ramlogan, Ronald, Georghiou, Luke.

Subjects/Keywords: Science Parks; Performance Measurement; Performance measurement systems; Knowledge intensive organisations; Performance management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Dabrowska, J. A. (2017). MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS. (Doctoral Dissertation). University of Manchester. Retrieved from http://www.manchester.ac.uk/escholar/uk-ac-man-scw:309926

Chicago Manual of Style (16^th Edition):

Dabrowska, Justyna Anna. “MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS.” 2017. Doctoral Dissertation, University of Manchester. Accessed April 18, 2021. http://www.manchester.ac.uk/escholar/uk-ac-man-scw:309926.

MLA Handbook (7^th Edition):

Dabrowska, Justyna Anna. “MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS.” 2017. Web. 18 Apr 2021.

Vancouver:

Dabrowska JA. MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS. [Internet] [Doctoral dissertation]. University of Manchester; 2017. [cited 2021 Apr 18]. Available from: http://www.manchester.ac.uk/escholar/uk-ac-man-scw:309926.

Council of Science Editors:

Dabrowska JA. MEASURING THE SUCCESS OF SCIENCE PARKS BY USING PERFORMANCE MEASUREMENT SYSTEMS. [Doctoral Dissertation]. University of Manchester; 2017. Available from: http://www.manchester.ac.uk/escholar/uk-ac-man-scw:309926

Open Universiteit Nederland

29. Nijs de. Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? .

Degree: 2015, Open Universiteit Nederland

URL: http://hdl.handle.net/1820/6652

► Performance Management of an agency Are the objectives and perceptions of the performance information use the same between designers and users or do we see… (more)

▼ Performance Management of an agency Are the objectives and perceptions of the performance information use the same between designers and users or do we see a difference? Ton de Nijs, 2014 Abstract Purpose: Under the influence of the New Public Management the public sector had become more goal-and results-oriented. This has led to the increase of the use of performanceinformation. Concepts such as performance-indicators, performance measurement and performance management were introduced. Also agencies like the NVWA, our subject in this investigation, are a result of the New Public Management Movement (NPM). The pressure at the NVWA is increased for better performance and more accountability to stakeholders. The purpose of this research is to contribute to the theory of the use of performance information. Design/methodology/approach: The central question of this research is: Are the objectives and perceptions of the performance information use the same between designers and users or do we see a difference? Data was collected through a case study. The study was conducted at a public organization, called the Netherlands Food and Consumer Product Safety Authority (NVWA. The NVWA is an agency under the Ministry of Economic Affairs. Information was collected through semi-constructed interviews and also through content analyzes of important documents. Results are classified in the 8 goals for using performance information, as formulated by Behn (2003) and the perceptions of performance-information according to the study by Pierce & O’dea (2003). Findings: some research findings are: · There is a significant difference between designers and users about the budgeting goal mentioned by Behn (2003). · Users and designers agree upon four of the goals mentioned by Behn (2003): control, motivate, celebrate and learn. · Between users (higher and middle management) there is a difference between two of the goals mentioned by Behn (2003): promote and improve. · There is no uniformity over the perception of performance information between the designers and users as mentioned by Pierce & O’dea (2003). · There is no uniformity over the perception of performance information between the users (higher and middle management) as mentioned by Pierce & O’dea (2003). Research limitations/implications: The generalizability of this study is limited, because of the chosen methodology (imbedded case study) and the type of the organisation (agency). Pagina 2 van 2

Subjects/Keywords: Performance management; performance measurement; performance information; public sector; agency

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

de, N. (2015). Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/6652

Chicago Manual of Style (16^th Edition):

de, Nijs. “Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? .” 2015. Masters Thesis, Open Universiteit Nederland. Accessed April 18, 2021. http://hdl.handle.net/1820/6652.

MLA Handbook (7^th Edition):

de, Nijs. “Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? .” 2015. Web. 18 Apr 2021.

Vancouver:

de N. Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? . [Internet] [Masters thesis]. Open Universiteit Nederland; 2015. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1820/6652.

Council of Science Editors:

de N. Performance management in de publieke sector Zijn de doelstellingen en percepties over het gebruik van prestatie informatie bij ontwerpers en gebruikers binnen een agentschap uniform of zijn er verschillen? . [Masters Thesis]. Open Universiteit Nederland; 2015. Available from: http://hdl.handle.net/1820/6652

Open Universiteit Nederland

30. Boeder, T. Het gebruik van prestatie-informatie door managers in de jeugdzorg.

Degree: 2016, Open Universiteit Nederland

URL: http://hdl.handle.net/1820/7675

► The use of performance information by youth care management Name student: Taco Boeder Faculty: Management Science Date: april 2016 ABSTRACT Purpose: Public bodies in the… (more)

▼ The use of performance information by youth care management Name student: Taco Boeder Faculty: Management Science Date: april 2016 ABSTRACT Purpose: Public bodies in the Netherlands have worked hard over the past few decades setting up and improving internal P&C systems (Aardema, 2007). These systems are also used to generate information on performance. However, t actual use of these data by managers is not self-evident . Research has shown that mere availability of data does not imply that these data are actually used. In view of the developments in the field of youth care, it is relevant to assess if and why performance information is used by youth care management. In practice, the actual use of performance information in order to influence decisions or to improve services is less self-evident and even less well-documented. (Hatry, 2008). Design / methodology / approach: The main question of this survey reads as follows: How is performance information used by youth care managers and what are its effects? Data were collected by way of a multiple case study. In this survey, six providers of youth care services in the province of Gelderland were surveyed by way of an in-depth interview. Findings: The results of the survey largely confirm the picture that existed previously with respect to the limited use of performance information in the field of youth care. Performance information is used for evaluation, control and improvement. To this end, only input and output data are used. However, in the interest of youth care it is also important to assess the actual appropriateness of a treatment. In order to assess the appropriateness, outcome information is needed. This was not found in the cases studied. By an increase in competition with respect to youth care supply and the current liberty of action on the part of municipal authorities with respect to the procurement of youth care it is to be expected that, in future, organizations will make more use of performance information. Research limitations / Implications: The generalizability of case studies is limited, so making a large-scale investigation would be advisable. If any statements are to be made with respect to the effects a longitudinal survey would be a possibility. If statements are to be made with respect to causality, experimental research could be taken into consideration (with pre- and postintervention assessments, procedures, test and control groups). Furthermore, it is clear that youth care organizations currently find themselves in a phase of transition. This means that much time and energy is devoted to the ongoing reorganizations, but also that there is less time available with respect to the use of performance information. Comparative research in a couple of years or in a different domain of the public sector is to be recommended. Finally, on account of the BBV, (Decision, Budgeting and Accountability for Municipalities and Provinces) municipalites are required to social objectives in the program budget with…

Subjects/Keywords: performance management; youth care; performance information; performance measurement

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Boeder, T. (2016). Het gebruik van prestatie-informatie door managers in de jeugdzorg. (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/7675

Chicago Manual of Style (16^th Edition):

Boeder, T. “Het gebruik van prestatie-informatie door managers in de jeugdzorg. ” 2016. Masters Thesis, Open Universiteit Nederland. Accessed April 18, 2021. http://hdl.handle.net/1820/7675.

MLA Handbook (7^th Edition):

Boeder, T. “Het gebruik van prestatie-informatie door managers in de jeugdzorg. ” 2016. Web. 18 Apr 2021.

Vancouver:

Boeder T. Het gebruik van prestatie-informatie door managers in de jeugdzorg. [Internet] [Masters thesis]. Open Universiteit Nederland; 2016. [cited 2021 Apr 18]. Available from: http://hdl.handle.net/1820/7675.

Council of Science Editors:

Boeder T. Het gebruik van prestatie-informatie door managers in de jeugdzorg. [Masters Thesis]. Open Universiteit Nederland; 2016. Available from: http://hdl.handle.net/1820/7675

Open Access Theses and Dissertations