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You searched for subject:(Parcel Locker). Showing records 1 – 3 of 3 total matches.

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Delft University of Technology

1. Genius Coca, Alba (author). Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries.

Degree: 2020, Delft University of Technology

With the current growth of e-commerce, couriers need to serve a bigger demand and it is often the case that receivers are not at the location when their parcel is delivered. The use of parcel lockers is seen as a good option for improving the problem of failed deliveries. However, implementing a parcel locker network has an impact on both couriers and receivers, which still prevents couriers from directly adopting this technology. The aim of this research is to develop a new tool that helps couriers analyse the impact of using a parcel locker network taking also into account receiver preferences to pick up parcels from lockers. An optimization model is combined with a choice behaviour model to determine the trade-offs between delivering to parcel lockers or to end-users, in terms of service level and total transportation costs. In order to solve this model for large instances, an Adaptive Large Neighbourhood Search algorithm has been adapted with operators and criteria specific for the problem presented. Computational experiments were carried in a set of the Solomon instances and show that the problem can be solved efficiently with the proposed algorithm. Moreover, the algorithm was applied in a small delivery area in Rotterdam, showing the sensitivity of the model to the preferences of receivers in the area.

Transport, Infrastructure and Logistics

Advisors/Committee Members: Tavasszy, Lorant (mentor), Maknoon, Yousef (graduation committee), Atasoy, Bilge (graduation committee), van Kempen, Elisah (graduation committee), Delft University of Technology (degree granting institution).

Subjects/Keywords: Parcel Locker; Routing; Choice Behaviour; ALNS

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APA (6th Edition):

Genius Coca, A. (. (2020). Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:de08f67e-02aa-489a-a2b2-358eb25aff22

Chicago Manual of Style (16th Edition):

Genius Coca, Alba (author). “Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries.” 2020. Masters Thesis, Delft University of Technology. Accessed April 11, 2021. http://resolver.tudelft.nl/uuid:de08f67e-02aa-489a-a2b2-358eb25aff22.

MLA Handbook (7th Edition):

Genius Coca, Alba (author). “Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries.” 2020. Web. 11 Apr 2021.

Vancouver:

Genius Coca A(. Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries. [Internet] [Masters thesis]. Delft University of Technology; 2020. [cited 2021 Apr 11]. Available from: http://resolver.tudelft.nl/uuid:de08f67e-02aa-489a-a2b2-358eb25aff22.

Council of Science Editors:

Genius Coca A(. Implementation of Receiver Preferences in a Parcel Locker Network for Last Mile Deliveries. [Masters Thesis]. Delft University of Technology; 2020. Available from: http://resolver.tudelft.nl/uuid:de08f67e-02aa-489a-a2b2-358eb25aff22


Delft University of Technology

2. Luijkx, Koen (author). From postmen to e-commerce service provider: A new service solution for PostNL Retail.

Degree: 2019, Delft University of Technology

In the Netherlands, around 700.00 parcels per day are delivered by PostNL. The first part is delivered directly to people‚Äôs homes; the second part is delivered to a retail location where people then pick up the parcels themselves. This assignment was about the second flow of parcels, more and more consumers are choosing to pick up their parcel at a retail location, but the locations cannot handle the increasing volume anymore. This led to the following research question: Design a new PostNL service solution enabling consumers to receive their parcel in the way they prefer. The solution should lower the pressure on the current retail network and be adapted to the changing future context. As a next step in the process, research has been done into market conditions and consumers. Consumers were interviewed to create a customer journey about the order and shipping process. Consumers visiting a parcel point were interviewed as well as employees and owners of the parcel point. Lead users who came up with a solution for the problem themselves were also interviewed. Many consumers experienced the parcel points as a necessary evil because they are not at home during the day and therefore depend on a parcel point. They prefer to receive their package at home and do not want to go to a parcel point after work. They also indicated that picking up a parcel takes more time than just the transaction; they have to park, wait in line and wait for an employee to find the parcel. Some consumers also indicated that it was difficult to arrange something officially with PostNL. Subsequently, further research was done into where the frequent online shoppers live and whether this group had specific characteristics. It appears that frequent online shoppers are generally younger and receive a minimum of 5 parcels per month. PostNL does not have a shortage of capacity in every district; some districts still have a lot of retail locations available or fewer parcels are delivered to retail in a specific district. Based on the research, the Vinex districts and the high-rise districts around the city-centre have been selected as areas where the most improvement is possible. Various concepts have been devised to solve the problem, taking into account the insights of the research and the requirements from PostNL. The final proposed solution is a roadmap making use of lockers to receive parcels and a platform for more customer-oriented and efficient shipping. The lockers are placed at the entrance of the high-rise apartment buildings, so PostNL can always deliver the parcels at the home of the consumer. In the subsequent phases of the roadmap, the lockers are opened to retailers who deliver their goods themselves and other couriers who can use the locker for a fee. In the final phase of the roadmap, the couriers will collaborate even more, which leads to more efficiency and therefore sustainability. On the platform, the shipping wishes of the consumer ordering online are shared with the participating couriers so that they can offer a price for this… Advisors/Committee Members: Mugge, Ruth (graduation committee), Bluemink, Bart (mentor), Stuurman, Jiska (graduation committee), Delft University of Technology (degree granting institution).

Subjects/Keywords: Service Design; PostNL; Parcel Locker; Roadmap

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Luijkx, K. (. (2019). From postmen to e-commerce service provider: A new service solution for PostNL Retail. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:f1c9662e-ad33-4e3c-b3c8-c72cb06fa3c2

Chicago Manual of Style (16th Edition):

Luijkx, Koen (author). “From postmen to e-commerce service provider: A new service solution for PostNL Retail.” 2019. Masters Thesis, Delft University of Technology. Accessed April 11, 2021. http://resolver.tudelft.nl/uuid:f1c9662e-ad33-4e3c-b3c8-c72cb06fa3c2.

MLA Handbook (7th Edition):

Luijkx, Koen (author). “From postmen to e-commerce service provider: A new service solution for PostNL Retail.” 2019. Web. 11 Apr 2021.

Vancouver:

Luijkx K(. From postmen to e-commerce service provider: A new service solution for PostNL Retail. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Apr 11]. Available from: http://resolver.tudelft.nl/uuid:f1c9662e-ad33-4e3c-b3c8-c72cb06fa3c2.

Council of Science Editors:

Luijkx K(. From postmen to e-commerce service provider: A new service solution for PostNL Retail. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:f1c9662e-ad33-4e3c-b3c8-c72cb06fa3c2


Delft University of Technology

3. van Amstel, Yorick (author). Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers.

Degree: 2018, Delft University of Technology

Currently last mile parcel delivery is becoming more and more of an issue. More people are ordering their goods online, these goods need to be delivered to home address in urban areas. Using the parcel lockers of PostNL this research looked into the question how to make last mile logistics more cost efficient and sustainable using parcel lockers. Having used CEA, MCA and simulation this research has proofed the possibility to deliver parcels more cost efficient in the last mile using parcel lockers, as well as the possibility to reduce delivery drivers due to the usage of a separate parcel locker route.

Transport, Infrastructure and Logistics

Advisors/Committee Members: van Arem, Bart (mentor), Wiegmans, Bart (mentor), van Duin, Ron (mentor), Tuinhout, Laurens (mentor), Delft University of Technology (degree granting institution).

Subjects/Keywords: Last Mile; Logistics; Parcel Locker; cost effectiveness analysis; PostNL

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

van Amstel, Y. (. (2018). Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:8d739e31-1c9b-405d-a6b7-af171e04acd3

Chicago Manual of Style (16th Edition):

van Amstel, Yorick (author). “Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers.” 2018. Masters Thesis, Delft University of Technology. Accessed April 11, 2021. http://resolver.tudelft.nl/uuid:8d739e31-1c9b-405d-a6b7-af171e04acd3.

MLA Handbook (7th Edition):

van Amstel, Yorick (author). “Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers.” 2018. Web. 11 Apr 2021.

Vancouver:

van Amstel Y(. Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers. [Internet] [Masters thesis]. Delft University of Technology; 2018. [cited 2021 Apr 11]. Available from: http://resolver.tudelft.nl/uuid:8d739e31-1c9b-405d-a6b7-af171e04acd3.

Council of Science Editors:

van Amstel Y(. Urban parcel delivery using lockers: Making last mile delivery more sustainable and cost efficient by using parcel lockers. [Masters Thesis]. Delft University of Technology; 2018. Available from: http://resolver.tudelft.nl/uuid:8d739e31-1c9b-405d-a6b7-af171e04acd3

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