subject:(Middle level manager)

Tampere University

1. Ghazali, Abdul. Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning .

Degree: 2018, Tampere University

URL: https://trepo.tuni.fi/handle/10024/104821

► This research is purposed at exploring the roles of the heads of departments as the middle level manager in higher education institution in the quality… (more)

▼ This research is purposed at exploring the roles of the heads of departments as the middle level manager in higher education institution in the quality assurance of teaching and learning especially in the Indonesian context. This research is significant as research on the role of middle level manager in higher education are less found especially in quality assurance of teaching and learning. This research focuses on the management strand of quality assurance (c.f. Steinhardt et al. 2017). The roles of the middle level managers are seen from the activities of the managers in the stages of quality assurance of teaching and learning (c.f. Elton, 1995) and the support to the presage and process dimension of quality teaching and learning (Gibbs 2010). In addition, analysis of leadership from the organisation structure perspective (tactical/middle-level management, c.f. Turbino et al., 2013). Data were collected from documents analysis and interviews to seven heads of ‘A’ grade departments and one head of Centre for Teaching and Learning in the university. The findings show that the role of middle level managers in quality assurance of teaching and learning fell under seven categories such as (i) translating university’s vision into concrete benchmark, (ii) empowering subordinates and building partnership with other parties, (iii) monitoring and controlling quality teaching and learning, (iv) planning, managing, evaluating programs for quality assurance, (v) becoming hub between top and lower level management, (vi) leading academic convention, and (vii) fund tactician. This research, even though has described vividly the roles of the heads of departments as the middle level manager in higher education, is very context specific and other countries’ higher education may possess different mechanism. However, most universities, especially in Indonesia or similar contexts, may take the practical benefits of this research, which is to raise awareness and potential contribution of the middle level managers in quality assurance of teaching and learning.

Subjects/Keywords: Middle Level Manager; Academic Leader; Quality Assurance; Teaching and Learning; Higher Education

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ghazali, A. (2018). Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning . (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi/handle/10024/104821

Chicago Manual of Style (16^th Edition):

Ghazali, Abdul. “Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning .” 2018. Masters Thesis, Tampere University. Accessed January 25, 2021. https://trepo.tuni.fi/handle/10024/104821.

MLA Handbook (7^th Edition):

Ghazali, Abdul. “Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning .” 2018. Web. 25 Jan 2021.

Vancouver:

Ghazali A. Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning . [Internet] [Masters thesis]. Tampere University; 2018. [cited 2021 Jan 25]. Available from: https://trepo.tuni.fi/handle/10024/104821.

Council of Science Editors:

Ghazali A. Exploring the roles of the head of department as the middle level manager in a higher education institution in the quality assurance of teaching and learning . [Masters Thesis]. Tampere University; 2018. Available from: https://trepo.tuni.fi/handle/10024/104821

NSYSU

2. Chung, Hsi-Chien. A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China.

Degree: Master, Human Resource Management, 2003, NSYSU

URL: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-213647

► There are more and more foreign investments getting into Mainland China. China has a very big market with 12 billion people. The economics grows very… (more)

▼ There are more and more foreign investments getting into Mainland China. China has a very big market with 12 billion people. The economics grows very fast in China, and it gathers so much fortune. Many corporations in Taiwan are also stretching their business development into Mainland China because those business people do believe they have advantages than other foreign investments such as the similar identification of language, culture, and working values. However, those corporations do not hire many local employees as middle or higher-level managers while they are really doing business in China. Actually, they found that employees do have different working values and thoughts which make corporations have to adapt their human resource policies. This study tries to identify if the local employees in China have good management competency, which is qualified to be the middle-level managers. This study is also trying to find out what kind of training programs are capable to help managers get different management competencies. The results of the study indicate thatï¼ 1. Leading skills and professional working skills are the most important management competency for the local middle-level managers in China. 2. The personal characteristics will influence Taiwanese managers to identify management competency of local middle-level managers in China, such as the level of education, serving department, position-level and industry-type. 3. Training methods for each management competency are listed in the context. The results are practical and hopefully are useful for corporations to refer to. This study has identified the important management competency of local middle-level mangers in China. However, the samples of this study did not cover various types of industries and gather from every political district in China. The following research is recommended to have more samples from different industries and get more samples from different political districts in China in order to deeply analyze the management competency of local employees in China. Advisors/Committee Members: Liang-Chih Huang (committee member), Kuo Jen Su (chair), Jin Feng Uen (chair).

Subjects/Keywords: training method; management competency; middle-level manager

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Chung, H. (2003). A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-213647

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Chung, Hsi-Chien. “A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China.” 2003. Thesis, NSYSU. Accessed January 25, 2021. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-213647.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Chung, Hsi-Chien. “A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China.” 2003. Web. 25 Jan 2021.

Vancouver:

Chung H. A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China. [Internet] [Thesis]. NSYSU; 2003. [cited 2021 Jan 25]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-213647.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chung H. A study on development of management competency of local middle-level managers in Taiwanese's Corporations in China. [Thesis]. NSYSU; 2003. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0619103-213647

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

3. Delking, Joakim. Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv.

Degree: Business administration, 2018, University of Gävle

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26835

► Titel: Mellanchefens väg till arbetstillfredsställelse - En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv. Nivå: C-uppsats inom… (more)

▼ Titel: Mellanchefens väg till arbetstillfredsställelse - En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv. Nivå: C-uppsats inom ämnet företagsekonomi Författare: Jacob Kjessler och Joakim Delking Handledare: Signe Jernberg och Kristina Mickelsson Datum: 2018 - maj Syfte: Inom företag finner vi mellanchefer, en anställd som befinner sig i mitten av organisationen med ledning och styrelse ovanför sig och anställda under sig. Krav ställs på dessa mellanchefer att arbeta effektivt med hög produktivitet där många beslut behöver fattas. Detta kan medföra att mellanchefer uppfattar en hög press i form av att arbeta hårt med brist på resursen tid och mellanchefer behöver arbeta effektivt för att klara av det dagliga arbetet vilket de kan göra genom deras höga arbetsbeslutsgrad. Denna höga press på effektivitet, produktivitet samt hög arbetstid kan medföra en minskning av mellanchefens arbetstillfredsställelse. För att hantera denna press med begränsade tidsresurs finns ledarskapsverktyget arbetsdelegering. Arbetsdelegering till underordnade gör att mellanchefer kan ge ifrån sig auktoritet och kontroll att utföra uppgifter, vilket har en effekt på att mellanchefens arbetstid frigörs. Med detta sagt finner vi tre begrepp, arbetstillfredsställelse, arbetsbeslutsgrad samt arbetsdelegering som är relaterade med varandra men vi vet inte hur de påverkar varandra. Hur dessa begrepp påverkar varandra kan bana väg för hur mellanchefer kan använda sig av dessa begrepp för att nå en hög arbetstillfredsställelse, inneha en välbalanserad arbetsbeslutsgrad samt arbeta effektivt med delegering. För att förstå detta ställer vi oss frågan; Hur påverkas arbetsbeslutsgraden när delegering av arbetsuppgifter till underordnade sker, påverkar även denna delegering mellanchefens arbetstillfredsställelse samt om fallet är så att delegering påverkar arbetsbeslutsgraden, kan arbetstillfredsställelsen påverkas också? Detta mynnar ut i ett syfte där denna studie vill skapa en fördjupad förståelse hur dessa begrepp påverkar varandra; ArbetstillfredsställelseArbetsbeslutsgradArbetsdelegering till underordnade Metod: För att göra denna studie möjlig har vi utfört 11 kvalitativa semistrukturerade intervjuer. Vi skapade ett urval med hjälp av strategiskt urval som grundar sig i vissa kriterier som vi tror våra respondenter behöver ha för att skapa ett resultat som hjälper oss att finna hur dessa begrepp påverkar varandra. Resultat och Slutsats: Vi fann hur arbetsdelegering och arbetsbeslutsgrad påverkar varandra, samtidigt som dessa två begreppet påverkar varandra fann vi att högre frekvent användning av arbetsdelegering positivt påverkar mellanchefens arbetstillfredsställelse. Då arbetsdelegering minskar arbetsbeslutsgrad fann vi även att den…

Subjects/Keywords: Job Decision Latitude; Job Demands; Job Satisfaction; Middle level manager; Job Delegation; Arbetsbeslutsgrad; arbetsbelastning; arbetstillfredsställelse; mellanchefer; arbetsdelegering; Business Administration; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Delking, J. (2018). Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv. (Thesis). University of Gävle. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26835

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Delking, Joakim. “Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv.” 2018. Thesis, University of Gävle. Accessed January 25, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26835.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Delking, Joakim. “Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv.” 2018. Web. 25 Jan 2021.

Vancouver:

Delking J. Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv. [Internet] [Thesis]. University of Gävle; 2018. [cited 2021 Jan 25]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26835.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Delking J. Mellanchefens väg till arbetstillfredsställelse : En kvalitativ studie om hur arbetsdelegering, arbetsbeslutsgrad och arbetstillfredsställelse påverkar varandra sett från mellanchefens perspektiv. [Thesis]. University of Gävle; 2018. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-26835

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

4. Kindeland, Lizette. Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen.

Degree: Human Sciences, 2008, University of Kalmar

URL: http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-231

► ABSTRACT The purpose of this c-level essay shall try to illustrate how a good leader is formed. We have investigated what influences leadership style,… (more)

Subjects/Keywords: Keywords: Leadership; middle level manager; public service; leadership style; personal characteristics; individual characteristics; the recruitment process and personal chemistry.; Social work; Socialt arbete

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Kindeland, L. (2008). Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen. (Thesis). University of Kalmar. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-231

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Kindeland, Lizette. “Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen.” 2008. Thesis, University of Kalmar. Accessed January 25, 2021. http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-231.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Kindeland, Lizette. “Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen.” 2008. Web. 25 Jan 2021.

Vancouver:

Kindeland L. Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen. [Internet] [Thesis]. University of Kalmar; 2008. [cited 2021 Jan 25]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-231.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kindeland L. Vad efterfrågas av den : En jämförande studie mellan Socialförvaltningen, Försäkringskassan och Arbetsförmedlingen. [Thesis]. University of Kalmar; 2008. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hik:diva-231

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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