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You searched for subject:(Intelligent Virtual Assistants). One record found.

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University of New Mexico

1. Beaver, Ian R. Automatic Conversation Review for Intelligent Virtual Assistants.

Degree: Department of Computer Science, 2018, University of New Mexico

When reviewing the performance of Intelligent Virtual Assistants (IVAs), it is desirable to prioritize conversations involving misunderstood human inputs. These conversations uncover error in natural language understanding and help prioritize and expedite improvements to the IVA. As human reviewer time is valuable and manual analysis is time consuming, prioritizing the conversations where misunderstanding has likely occurred reduces costs and speeds improvement. A system for measuring the posthoc risk of missed intent associated with a single human input is presented. Numerous indicators of risk are explored and implemented. These indicators are combined using various means and evaluated on real world data. In addition, the ability for the system to adapt to different domains of language is explored. Finally, the system performance in identifying errors in IVA understanding is compared to that of human reviewers and multiple aspects of system deployment for commercial use are discussed. Advisors/Committee Members: Abdullah Mueen, George Luger, Lance Williams, Paul De Palma.

Subjects/Keywords: Intelligent Virtual Assistants; Natural Language Understanding; Natural Language Processing; Human-Computer Interfaces; Artificial Intelligence and Robotics

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Beaver, I. R. (2018). Automatic Conversation Review for Intelligent Virtual Assistants. (Doctoral Dissertation). University of New Mexico. Retrieved from https://digitalrepository.unm.edu/cs_etds/93

Chicago Manual of Style (16th Edition):

Beaver, Ian R. “Automatic Conversation Review for Intelligent Virtual Assistants.” 2018. Doctoral Dissertation, University of New Mexico. Accessed September 15, 2019. https://digitalrepository.unm.edu/cs_etds/93.

MLA Handbook (7th Edition):

Beaver, Ian R. “Automatic Conversation Review for Intelligent Virtual Assistants.” 2018. Web. 15 Sep 2019.

Vancouver:

Beaver IR. Automatic Conversation Review for Intelligent Virtual Assistants. [Internet] [Doctoral dissertation]. University of New Mexico; 2018. [cited 2019 Sep 15]. Available from: https://digitalrepository.unm.edu/cs_etds/93.

Council of Science Editors:

Beaver IR. Automatic Conversation Review for Intelligent Virtual Assistants. [Doctoral Dissertation]. University of New Mexico; 2018. Available from: https://digitalrepository.unm.edu/cs_etds/93

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