Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

Sorted by: relevance · author · university · dateNew search

You searched for subject:(ITIL). Showing records 1 – 30 of 163 total matches.

[1] [2] [3] [4] [5] [6]

Search Limiters

Last 2 Years | English Only

Universities

Languages

Country

▼ Search Limiters


University of Debrecen

1. Pirzad, Fardin. Implications of Information Technology Service Management .

Degree: DE – TEK – Informatikai Kar, 2012, University of Debrecen

 Chapter 1 is the Introduction which explains the connection of organizations and businesses to the IT service providers. In chapter 2 we discussed the basic… (more)

Subjects/Keywords: ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pirzad, F. (2012). Implications of Information Technology Service Management . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/129613

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pirzad, Fardin. “Implications of Information Technology Service Management .” 2012. Thesis, University of Debrecen. Accessed March 19, 2019. http://hdl.handle.net/2437/129613.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pirzad, Fardin. “Implications of Information Technology Service Management .” 2012. Web. 19 Mar 2019.

Vancouver:

Pirzad F. Implications of Information Technology Service Management . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/2437/129613.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pirzad F. Implications of Information Technology Service Management . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/129613

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Open Universiteit Nederland

2. Kamer, J. De impact van servervirtualisatie op de ITIL-beheerprocessen .

Degree: 2011, Open Universiteit Nederland

 De hoofdvraag van dit onderzoek luidt: Wat is de impact op de ITIL-processen bij het gebruik van servervirtualisatie? Een algemene conclusie is dat virtualisatie wel… (more)

Subjects/Keywords: ITIL; virtualisatie

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kamer, J. (2011). De impact van servervirtualisatie op de ITIL-beheerprocessen . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/3726

Chicago Manual of Style (16th Edition):

Kamer, J. “De impact van servervirtualisatie op de ITIL-beheerprocessen .” 2011. Masters Thesis, Open Universiteit Nederland. Accessed March 19, 2019. http://hdl.handle.net/1820/3726.

MLA Handbook (7th Edition):

Kamer, J. “De impact van servervirtualisatie op de ITIL-beheerprocessen .” 2011. Web. 19 Mar 2019.

Vancouver:

Kamer J. De impact van servervirtualisatie op de ITIL-beheerprocessen . [Internet] [Masters thesis]. Open Universiteit Nederland; 2011. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/1820/3726.

Council of Science Editors:

Kamer J. De impact van servervirtualisatie op de ITIL-beheerprocessen . [Masters Thesis]. Open Universiteit Nederland; 2011. Available from: http://hdl.handle.net/1820/3726

3. Hirsimäki, Mika. IT-palvelun kehittäminen globaalissa toimintaympäristössä .

Degree: 2014, Theseus

 Hyvin toimiva palvelutuki voi olla IT-palveluita tuottavalle organisaatiolle sekä kilpailuetua että välttämättömyys. Opinnäytetyön tavoitteena oli kehittää IT-palvelua tukemaan yrityksen tuotekehitysosaston tietojärjestelmän käyttöä. Työssä käytettiin ITIL(more)

Subjects/Keywords: ITIL; IT-palvelunhallinta

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hirsimäki, M. (2014). IT-palvelun kehittäminen globaalissa toimintaympäristössä . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/79155

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hirsimäki, Mika. “IT-palvelun kehittäminen globaalissa toimintaympäristössä .” 2014. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/79155.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hirsimäki, Mika. “IT-palvelun kehittäminen globaalissa toimintaympäristössä .” 2014. Web. 19 Mar 2019.

Vancouver:

Hirsimäki M. IT-palvelun kehittäminen globaalissa toimintaympäristössä . [Internet] [Thesis]. Theseus; 2014. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/79155.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hirsimäki M. IT-palvelun kehittäminen globaalissa toimintaympäristössä . [Thesis]. Theseus; 2014. Available from: http://www.theseus.fi/handle/10024/79155

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

4. Benkőházi, Anita. ITIL-Az informatikai szolgáltatás módszertana .

Degree: DE – TEK – Informatikai Kar, 2012, University of Debrecen

 Az ITIL (Information Technology Infrastructure Library) létrehozása óta „de facto” nemzetközi szabvánnyá vált. Az információ technológia terjedésével az informatikai rendszerek egyre mélyebben épültek be az… (more)

Subjects/Keywords: ITIL; incidens; változás; menedzsment; probléma

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Benkőházi, A. (2012). ITIL-Az informatikai szolgáltatás módszertana . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/128014

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Benkőházi, Anita. “ITIL-Az informatikai szolgáltatás módszertana .” 2012. Thesis, University of Debrecen. Accessed March 19, 2019. http://hdl.handle.net/2437/128014.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Benkőházi, Anita. “ITIL-Az informatikai szolgáltatás módszertana .” 2012. Web. 19 Mar 2019.

Vancouver:

Benkőházi A. ITIL-Az informatikai szolgáltatás módszertana . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/2437/128014.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Benkőházi A. ITIL-Az informatikai szolgáltatás módszertana . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/128014

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

5. Nagy, Gyula Tamás. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .

Degree: DE – TEK – Informatikai Kar, 2013, University of Debrecen

 Diplomamunkámban a riportokkal és a riportkészítés automatizálásával foglalkoztam. Kezdetben bemutattam a riportokat: miért fontosak, mi a riportolás folyamata és hogy milyen üzleti tevékenységek,ITIL folyamatok használják… (more)

Subjects/Keywords: VBA; Oracle; ITIL; APEX

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nagy, G. T. (2013). Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/170784

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nagy, Gyula Tamás. “Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .” 2013. Thesis, University of Debrecen. Accessed March 19, 2019. http://hdl.handle.net/2437/170784.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nagy, Gyula Tamás. “Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .” 2013. Web. 19 Mar 2019.

Vancouver:

Nagy GT. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . [Internet] [Thesis]. University of Debrecen; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/2437/170784.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nagy GT. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . [Thesis]. University of Debrecen; 2013. Available from: http://hdl.handle.net/2437/170784

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

6. Hodosi, Szabolcs Sándor. Alkalmazástervezés Oracle környezetben .

Degree: DE – TEK – Informatikai Kar, 2010, University of Debrecen

Alkalmazástervezés Oracle környezetbenkonfigurációmenedzsment ITIL alapokon Advisors/Committee Members: Márton, Ágnes (advisor).

Subjects/Keywords: ITIL; Oracle

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hodosi, S. S. (2010). Alkalmazástervezés Oracle környezetben . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/94193

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hodosi, Szabolcs Sándor. “Alkalmazástervezés Oracle környezetben .” 2010. Thesis, University of Debrecen. Accessed March 19, 2019. http://hdl.handle.net/2437/94193.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hodosi, Szabolcs Sándor. “Alkalmazástervezés Oracle környezetben .” 2010. Web. 19 Mar 2019.

Vancouver:

Hodosi SS. Alkalmazástervezés Oracle környezetben . [Internet] [Thesis]. University of Debrecen; 2010. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/2437/94193.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hodosi SS. Alkalmazástervezés Oracle környezetben . [Thesis]. University of Debrecen; 2010. Available from: http://hdl.handle.net/2437/94193

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

7. Pettersson, Emelie. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.

Degree: Humanities and Informatics, 2011, University of Skövde

  Detta arbete påvisar ramverket ITIL’s förmåga att uppnå kvalitet hos processmodeller. Arbetet har resulterat i en checklista där kontroll utav kvalitetsfaktorer kan utföras för… (more)

Subjects/Keywords: Processutveckling; ITIL; UML; Kvalitetsfaktorer

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pettersson, E. (2011). Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. (Thesis). University of Skövde. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pettersson, Emelie. “Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.” 2011. Thesis, University of Skövde. Accessed March 19, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pettersson, Emelie. “Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.” 2011. Web. 19 Mar 2019.

Vancouver:

Pettersson E. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. [Internet] [Thesis]. University of Skövde; 2011. [cited 2019 Mar 19]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pettersson E. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. [Thesis]. University of Skövde; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

8. Vozdecký, Martin. Implementace procesní metodiky ITIL .

Degree: 2013, Brno University of Technology

 Procesní řízení se stává stále více diskutovanou otázkou v každé společnosti. Výzvou pro manažery IT je dodávka služeb IT ve vysoké kvalitě za koordinace a… (more)

Subjects/Keywords: ITIL V3; implementace ITIL; IT Service Management; procesní řízení; ITIL V3; implementation of ITIL; IT Service Management; Project Management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vozdecký, M. (2013). Implementace procesní metodiky ITIL . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/21163

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vozdecký, Martin. “Implementace procesní metodiky ITIL .” 2013. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/21163.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vozdecký, Martin. “Implementace procesní metodiky ITIL .” 2013. Web. 19 Mar 2019.

Vancouver:

Vozdecký M. Implementace procesní metodiky ITIL . [Internet] [Thesis]. Brno University of Technology; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/21163.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vozdecký M. Implementace procesní metodiky ITIL . [Thesis]. Brno University of Technology; 2013. Available from: http://hdl.handle.net/11012/21163

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade de Brasília

9. Rubens Tomiak. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.

Degree: 2008, Universidade de Brasília

The reality for communication service providers has changed in the past decades. They left their former role of voice service providers based on wired networks… (more)

Subjects/Keywords: eTOM; convergência; outsourcing; convergence; ITIL; terceirização de TI; eTOM; TELECOMUNICACOES; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Tomiak, R. (2008). Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. (Thesis). Universidade de Brasília. Retrieved from http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tomiak, Rubens. “Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.” 2008. Thesis, Universidade de Brasília. Accessed March 19, 2019. http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tomiak, Rubens. “Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.” 2008. Web. 19 Mar 2019.

Vancouver:

Tomiak R. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. [Internet] [Thesis]. Universidade de Brasília; 2008. [cited 2019 Mar 19]. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tomiak R. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. [Thesis]. Universidade de Brasília; 2008. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Jönköping University

10. Wang, Jingwen. How to implement ITIL successfully?.

Degree: Business Informatics, 2010, Jönköping University

  The purpose of this thesis is to reveal how Information Technology  Infrastructure Library (ITIL) should be implemented in an organization in  an efficient and effective… (more)

Subjects/Keywords: ITIL; ITIL Implementation; Critical Success Factors; ITIL Imple- mentation Steps; Information Systems; Systemvetenskap, informationssystem och informatik

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wang, J. (2010). How to implement ITIL successfully?. (Thesis). Jönköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12968

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wang, Jingwen. “How to implement ITIL successfully?.” 2010. Thesis, Jönköping University. Accessed March 19, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12968.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wang, Jingwen. “How to implement ITIL successfully?.” 2010. Web. 19 Mar 2019.

Vancouver:

Wang J. How to implement ITIL successfully?. [Internet] [Thesis]. Jönköping University; 2010. [cited 2019 Mar 19]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12968.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wang J. How to implement ITIL successfully?. [Thesis]. Jönköping University; 2010. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-12968

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

11. Vesterinen, Tiia. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys .

Degree: 2012, Theseus

 Tämä opinnäytetyö on tietojärjestelmäosaamisen koulutusohjelman opiskelija Tiia Vesterisen opinnäytetyönään tekemä kehittämistehtävä. Tapaustutkimuksena tehty tutkimus käsitteli IT-palvelunhallintaa, sen kehittämistä ja laatusertifiointia. Laatusertifioinnin perustana käytettävä ISO/IEC 20000… (more)

Subjects/Keywords: ISO/IEC 20000; ITIL; IT-palvelunhallinta; laatusertifiointi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vesterinen, T. (2012). IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/47004

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vesterinen, Tiia. “IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys .” 2012. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/47004.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vesterinen, Tiia. “IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys .” 2012. Web. 19 Mar 2019.

Vancouver:

Vesterinen T. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys . [Internet] [Thesis]. Theseus; 2012. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/47004.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vesterinen T. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys . [Thesis]. Theseus; 2012. Available from: http://www.theseus.fi/handle/10024/47004

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

12. Laukkanen, Heikki. MOM-palvelun tuottaminen .

Degree: 2007, Theseus

Subjects/Keywords: ITIL; MOM; järjestelmävalvonta

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Laukkanen, H. (2007). MOM-palvelun tuottaminen . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/10073

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Laukkanen, Heikki. “MOM-palvelun tuottaminen .” 2007. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/10073.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Laukkanen, Heikki. “MOM-palvelun tuottaminen .” 2007. Web. 19 Mar 2019.

Vancouver:

Laukkanen H. MOM-palvelun tuottaminen . [Internet] [Thesis]. Theseus; 2007. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/10073.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Laukkanen H. MOM-palvelun tuottaminen . [Thesis]. Theseus; 2007. Available from: http://www.theseus.fi/handle/10024/10073

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

13. Aaltojärvi, Carita. ICT-palvelutuotannon prosessien hallinta ITIL v3 .

Degree: 2008, Theseus

Subjects/Keywords: palvelutasosopimus; muutoksenhallinta; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Aaltojärvi, C. (2008). ICT-palvelutuotannon prosessien hallinta ITIL v3 . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/9977

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Aaltojärvi, Carita. “ICT-palvelutuotannon prosessien hallinta ITIL v3 .” 2008. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/9977.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Aaltojärvi, Carita. “ICT-palvelutuotannon prosessien hallinta ITIL v3 .” 2008. Web. 19 Mar 2019.

Vancouver:

Aaltojärvi C. ICT-palvelutuotannon prosessien hallinta ITIL v3 . [Internet] [Thesis]. Theseus; 2008. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/9977.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Aaltojärvi C. ICT-palvelutuotannon prosessien hallinta ITIL v3 . [Thesis]. Theseus; 2008. Available from: http://www.theseus.fi/handle/10024/9977

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

14. Rantanen, Teemu. Uuden asiakkaan liittäminen PASSI GetIT -palveluun .

Degree: 2009, Theseus

Subjects/Keywords: IT-palvelu; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rantanen, T. (2009). Uuden asiakkaan liittäminen PASSI GetIT -palveluun . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/9998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rantanen, Teemu. “Uuden asiakkaan liittäminen PASSI GetIT -palveluun .” 2009. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/9998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rantanen, Teemu. “Uuden asiakkaan liittäminen PASSI GetIT -palveluun .” 2009. Web. 19 Mar 2019.

Vancouver:

Rantanen T. Uuden asiakkaan liittäminen PASSI GetIT -palveluun . [Internet] [Thesis]. Theseus; 2009. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/9998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rantanen T. Uuden asiakkaan liittäminen PASSI GetIT -palveluun . [Thesis]. Theseus; 2009. Available from: http://www.theseus.fi/handle/10024/9998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

15. Eriksson, Markus. Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner.

Degree: Education and IT, 2017, University of Borås

Det digitala samhället vi idag lever i ställer allt högre krav på tjänster och tjänsteinnovationer till följd av den förflyttning som skett från ett… (more)

Subjects/Keywords: ITSM; ITIL; ITIL Practitioner; IT-service; IT-service provider; ITSM; ITIL; ITIL Practitioner; IT-tjänst; IT-Tjänsteleverantör; Information Systems; Systemvetenskap, informationssystem och informatik

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Eriksson, M. (2017). Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner. (Thesis). University of Borås. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-13288

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Eriksson, Markus. “Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner.” 2017. Thesis, University of Borås. Accessed March 19, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-13288.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Eriksson, Markus. “Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner.” 2017. Web. 19 Mar 2019.

Vancouver:

Eriksson M. Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner. [Internet] [Thesis]. University of Borås; 2017. [cited 2019 Mar 19]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-13288.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Eriksson M. Komplikationer vid praktiskt arbete med ITIL- En fallstudie om ITIL Practitioner. [Thesis]. University of Borås; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-13288

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

16. Cabrita, Maria Manuela Alves Lopes Baptista. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.

Degree: 2017, RCAAP

 O presente trabalho aborda o estudo da implementação do modelo ITIL, nomeadamente na implementação do processo de gestão de configuração, numa empresa de formação profissional:… (more)

Subjects/Keywords: ITIL; Formação profissional; Gestão da configuração

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Cabrita, M. M. A. L. B. (2017). ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Cabrita, Maria Manuela Alves Lopes Baptista. “ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.” 2017. Thesis, RCAAP. Accessed March 19, 2019. https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Cabrita, Maria Manuela Alves Lopes Baptista. “ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.” 2017. Web. 19 Mar 2019.

Vancouver:

Cabrita MMALB. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. [Internet] [Thesis]. RCAAP; 2017. [cited 2019 Mar 19]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Cabrita MMALB. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. [Thesis]. RCAAP; 2017. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

17. Alves, Vítor Manuel da Silva. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".

Degree: 2011, RCAAP

Mestrado em Tecnologia e Gestão de Sistemas de Informação na Escola Superior de Tecnologia e Gestão do Instituto Politécnico de Viana do Castelo

Nos dias… (more)

Subjects/Keywords: Segurança informática; ITIL; COBIT; Computer security

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Alves, V. M. d. S. (2011). Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Alves, Vítor Manuel da Silva. “Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".” 2011. Thesis, RCAAP. Accessed March 19, 2019. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Alves, Vítor Manuel da Silva. “Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".” 2011. Web. 19 Mar 2019.

Vancouver:

Alves VMdS. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". [Internet] [Thesis]. RCAAP; 2011. [cited 2019 Mar 19]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Alves VMdS. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". [Thesis]. RCAAP; 2011. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

18. Navrátilová, Kateřina. Posouzení efektivnosti Service Desk aplikace a návrh změny .

Degree: 2013, Brno University of Technology

 Diplomová práce se zabývá posouzením efektivnosti a návrhem změny aplikace typu Service Desk, který povede ke zvýšení efektivnosti podporovaných procesů a k přizpůsobení aplikace podle… (more)

Subjects/Keywords: Service Desk; optimalizace; efektivnost; podniková architektura; ITIL; Service Desk; optimization; effectiveness; Enterprise Architecture; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Navrátilová, K. (2013). Posouzení efektivnosti Service Desk aplikace a návrh změny . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/21131

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Navrátilová, Kateřina. “Posouzení efektivnosti Service Desk aplikace a návrh změny .” 2013. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/21131.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Navrátilová, Kateřina. “Posouzení efektivnosti Service Desk aplikace a návrh změny .” 2013. Web. 19 Mar 2019.

Vancouver:

Navrátilová K. Posouzení efektivnosti Service Desk aplikace a návrh změny . [Internet] [Thesis]. Brno University of Technology; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/21131.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Navrátilová K. Posouzení efektivnosti Service Desk aplikace a návrh změny . [Thesis]. Brno University of Technology; 2013. Available from: http://hdl.handle.net/11012/21131

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

19. Šimčík, Vlastimil. Model Incident managementu v dialogovém rozhraní e-commerce .

Degree: 2011, Brno University of Technology

 Tato práce pojednává o zavedení Incident managementu jako o jednom z možných prostředků pro minimalizaci rizik a ztrát vzniklých organizaci výpadky v jejich infrastruktuře, či… (more)

Subjects/Keywords: ITSM; ITIL; Availability; Incident management; SLA; ITSM; ITIL; Availability; Incident management; Service Level Agreement

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Šimčík, V. (2011). Model Incident managementu v dialogovém rozhraní e-commerce . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/16173

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Šimčík, Vlastimil. “Model Incident managementu v dialogovém rozhraní e-commerce .” 2011. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/16173.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Šimčík, Vlastimil. “Model Incident managementu v dialogovém rozhraní e-commerce .” 2011. Web. 19 Mar 2019.

Vancouver:

Šimčík V. Model Incident managementu v dialogovém rozhraní e-commerce . [Internet] [Thesis]. Brno University of Technology; 2011. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/16173.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Šimčík V. Model Incident managementu v dialogovém rozhraní e-commerce . [Thesis]. Brno University of Technology; 2011. Available from: http://hdl.handle.net/11012/16173

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

20. Antalík, Dominik. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost .

Degree: 2018, Brno University of Technology

 Diplomová práce sa zabývá návrhem pro zlepšení kvality poskytovaných služeb IT a jejich optimalizací v zájmu podniku a jeho obchodních cílů. Pro potřeby uživatelsky přívětivého… (more)

Subjects/Keywords: ITSM; ITIL; ISMS; GDPR; Riadenie služieb IT; ITSM; ITIL; ISMS; GDPR; IT Service Management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Antalík, D. (2018). Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/82276

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Antalík, Dominik. “Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost .” 2018. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/82276.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Antalík, Dominik. “Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost .” 2018. Web. 19 Mar 2019.

Vancouver:

Antalík D. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost . [Internet] [Thesis]. Brno University of Technology; 2018. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/82276.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Antalík D. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost . [Thesis]. Brno University of Technology; 2018. Available from: http://hdl.handle.net/11012/82276

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

21. Kubalcová, Monika. ITIL v prostředí agilního vývoje software metodikou Scrum .

Degree: 2014, Brno University of Technology

 Tato práce se zabývá problematikou integrace procesní knihovny ITIL a agilní metodiky Scrum ve společnosti vyvíjející IT služby. Po teoretickém popisu obou přístupů a analýzy… (more)

Subjects/Keywords: ITIL; modelování procesů; agilní metodiky; Scrum; BPMN; ITIL; business proces modelling; agile methodologies; Scrum; BPMN

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kubalcová, M. (2014). ITIL v prostředí agilního vývoje software metodikou Scrum . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/52644

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kubalcová, Monika. “ITIL v prostředí agilního vývoje software metodikou Scrum .” 2014. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/52644.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kubalcová, Monika. “ITIL v prostředí agilního vývoje software metodikou Scrum .” 2014. Web. 19 Mar 2019.

Vancouver:

Kubalcová M. ITIL v prostředí agilního vývoje software metodikou Scrum . [Internet] [Thesis]. Brno University of Technology; 2014. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/52644.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kubalcová M. ITIL v prostředí agilního vývoje software metodikou Scrum . [Thesis]. Brno University of Technology; 2014. Available from: http://hdl.handle.net/11012/52644

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

22. Trefulka, Mojmír. Posouzení informačního systému firmy a návrh změn .

Degree: 2011, Brno University of Technology

 Tato práce je zaměřena na informační systémy - definici základních souvisejících pojmů, vymezením a zhodnocením použitelnosti a efektivity informačních systémů, jejich přínosu pro podnik, procesy… (more)

Subjects/Keywords: Informace; systém; ITIL; podnik; proces; výkon; efektivita; management.; Information; system; ITIL; enterprise; process; performance; efectivness; management.

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Trefulka, M. (2011). Posouzení informačního systému firmy a návrh změn . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/3259

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Trefulka, Mojmír. “Posouzení informačního systému firmy a návrh změn .” 2011. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/3259.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Trefulka, Mojmír. “Posouzení informačního systému firmy a návrh změn .” 2011. Web. 19 Mar 2019.

Vancouver:

Trefulka M. Posouzení informačního systému firmy a návrh změn . [Internet] [Thesis]. Brno University of Technology; 2011. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/3259.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Trefulka M. Posouzení informačního systému firmy a návrh změn . [Thesis]. Brno University of Technology; 2011. Available from: http://hdl.handle.net/11012/3259

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

23. Brus, Marjan. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.

Degree: 2011, Univerza v Mariboru

Raziskava obravnava nenehno izboljšanje kakovosti storitev nadzornega sistema. Ponudniki informacijskih storitev zaradi povečanja zadovoljstva strank in optimizacije lastnih virov pogosto uporabljajo t. i. dobre prakse… (more)

Subjects/Keywords: kakovost nenehno izboljšanje kakovosti IT ITIL storitev nadzornega sistema; Quality CSI IT ITIL Control system service

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Brus, M. (2011). NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl

Chicago Manual of Style (16th Edition):

Brus, Marjan. “NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.” 2011. Masters Thesis, Univerza v Mariboru. Accessed March 19, 2019. https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl.

MLA Handbook (7th Edition):

Brus, Marjan. “NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.” 2011. Web. 19 Mar 2019.

Vancouver:

Brus M. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. [Internet] [Masters thesis]. Univerza v Mariboru; 2011. [cited 2019 Mar 19]. Available from: https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl.

Council of Science Editors:

Brus M. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. [Masters Thesis]. Univerza v Mariboru; 2011. Available from: https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl

24. Câmara, Paulo Henrique Canário Gago da. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.

Degree: 2014, RCAAP

Classificação ACM: K.6 Management of Computing and Information Systems

As organizações públicas e privadas têm os seus processos de negócio cada vez mais dependentes do… (more)

Subjects/Keywords: Governo de TI; Gestão de Serviço de TI; Governo das Sociedades; ITIL; IT Governance; IT Service management; Corporate governance; ITIL FrameworK

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Câmara, P. H. C. G. d. (2014). Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Câmara, Paulo Henrique Canário Gago da. “Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.” 2014. Thesis, RCAAP. Accessed March 19, 2019. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Câmara, Paulo Henrique Canário Gago da. “Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.” 2014. Web. 19 Mar 2019.

Vancouver:

Câmara PHCGd. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. [Internet] [Thesis]. RCAAP; 2014. [cited 2019 Mar 19]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Câmara PHCGd. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. [Thesis]. RCAAP; 2014. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

25. Pramuka, Tomáš. Podpora knowledge managementu v systému ALVAO .

Degree: 2015, Brno University of Technology

 Práce pojednává o správě znalostí z pohledu knihovny ITIL . V práci je analyzováno řešení správy znalostí a báze znalostí  v systému Service Now a současné… (more)

Subjects/Keywords: ITIL; správa znalostí; báza znalostí; ALVAO; Service Now; ITIL; knowledge management; knowledge base; ALVAO; Service Now

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pramuka, T. (2015). Podpora knowledge managementu v systému ALVAO . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/52318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pramuka, Tomáš. “Podpora knowledge managementu v systému ALVAO .” 2015. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/52318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pramuka, Tomáš. “Podpora knowledge managementu v systému ALVAO .” 2015. Web. 19 Mar 2019.

Vancouver:

Pramuka T. Podpora knowledge managementu v systému ALVAO . [Internet] [Thesis]. Brno University of Technology; 2015. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/52318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pramuka T. Podpora knowledge managementu v systému ALVAO . [Thesis]. Brno University of Technology; 2015. Available from: http://hdl.handle.net/11012/52318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

26. Štanglica, Jakub. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer .

Degree: 2014, Brno University of Technology

 Tato diplomová práce se zabývá modelováním procesů zvoleného rámce pro komplexní řízení podnikové informatiky s využitím nástroje ARIS Designer. Čtenář je nejprve uveden do problematiky… (more)

Subjects/Keywords: Procesní řízení; Procesní modelování; UML; BPMN; ARIS; TOGAF; CobiT; ITIL; Process Management; Process Modeling; UML; BPMN; ARIS; TOGAF; CobiT; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Štanglica, J. (2014). Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer . (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/53393

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Štanglica, Jakub. “Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer .” 2014. Thesis, Brno University of Technology. Accessed March 19, 2019. http://hdl.handle.net/11012/53393.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Štanglica, Jakub. “Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer .” 2014. Web. 19 Mar 2019.

Vancouver:

Štanglica J. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer . [Internet] [Thesis]. Brno University of Technology; 2014. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/11012/53393.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Štanglica J. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer . [Thesis]. Brno University of Technology; 2014. Available from: http://hdl.handle.net/11012/53393

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linköping University

27. Carlsson, Andreas. Application Portfolio Management : En fallstudie på Saab Group.

Degree: Management and Engineering, 2009, Linköping University

  Den här uppsatsen behandlar organisering av applikationsportföljer. En applikationsportfölj är enligtvår definition i denna uppsats det samlade antalet applikationer som finns inom en verksamhet… (more)

Subjects/Keywords: Application Portfolio Management; applikationsportfölj; applikation; ITIL; affärsmässig förvaltningsstyrning; SOCIAL SCIENCES; SAMHÄLLSVETENSKAP

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Carlsson, A. (2009). Application Portfolio Management : En fallstudie på Saab Group. (Thesis). Linköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-53581

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Carlsson, Andreas. “Application Portfolio Management : En fallstudie på Saab Group.” 2009. Thesis, Linköping University. Accessed March 19, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-53581.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Carlsson, Andreas. “Application Portfolio Management : En fallstudie på Saab Group.” 2009. Web. 19 Mar 2019.

Vancouver:

Carlsson A. Application Portfolio Management : En fallstudie på Saab Group. [Internet] [Thesis]. Linköping University; 2009. [cited 2019 Mar 19]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-53581.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Carlsson A. Application Portfolio Management : En fallstudie på Saab Group. [Thesis]. Linköping University; 2009. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-53581

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

28. Hedin, Emelie. ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv.

Degree: Faculty of Arts and Sciences, 2014, Linköping UniversityLinköping University

I detta arbete uppmärksammas problematiken kring SME i relation till ITIL utifrån ett säkerhetsperspektiv. Arbetet baseras på två fallstudier där en av dessa två… (more)

Subjects/Keywords: ITIL; IT-säkerhet; hacking; SME; Mindre företag; Interaction Technologies; Interaktionsteknik

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hedin, E. (2014). ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv. (Thesis). Linköping UniversityLinköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-120526

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hedin, Emelie. “ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv.” 2014. Thesis, Linköping UniversityLinköping University. Accessed March 19, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-120526.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hedin, Emelie. “ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv.” 2014. Web. 19 Mar 2019.

Vancouver:

Hedin E. ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv. [Internet] [Thesis]. Linköping UniversityLinköping University; 2014. [cited 2019 Mar 19]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-120526.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hedin E. ITIL i små och medelstora företag : Utifrån ett säkerhetsperspektiv. [Thesis]. Linköping UniversityLinköping University; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-120526

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

29. Ronni, Tuukka. Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle .

Degree: 2013, Theseus

 Tämän opinnäytetyön tarkoituksena on vertailla kahta tiketinhallintajärjestelmää keskenään ja valita niistä sopivampi Pirkanmaan Osuuskaupan IT-tuen käyttöön. Toimeksiantajana toimii Pirkanmaan Osuuskauppa. Opinnäytetyössä selvitetään yleisiä piirteitä toimeksiantajan… (more)

Subjects/Keywords: tiketinhallinta; it-tuki; help desk; service desk; itil

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ronni, T. (2013). Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/68826

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ronni, Tuukka. “Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle .” 2013. Thesis, Theseus. Accessed March 19, 2019. http://www.theseus.fi/handle/10024/68826.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ronni, Tuukka. “Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle .” 2013. Web. 19 Mar 2019.

Vancouver:

Ronni T. Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle . [Internet] [Thesis]. Theseus; 2013. [cited 2019 Mar 19]. Available from: http://www.theseus.fi/handle/10024/68826.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ronni T. Tiketinhallintajärjestelmän valinta yrityksen IT-tuelle . [Thesis]. Theseus; 2013. Available from: http://www.theseus.fi/handle/10024/68826

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade de Brasília

30. Ana Luísa Nobrega Distéfano. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.

Degree: 2008, Universidade de Brasília

O gerenciamento e o controle em um ambiente de telecomunicações é essencial para o sucesso das operadoras. Hoje em dia, com a quantidade de recursos,… (more)

Subjects/Keywords: convergência; inventários de telecomunicações; C-TOM; TELECOMUNICACOES; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Distéfano, A. L. N. (2008). Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. (Thesis). Universidade de Brasília. Retrieved from http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Distéfano, Ana Luísa Nobrega. “Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.” 2008. Thesis, Universidade de Brasília. Accessed March 19, 2019. http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Distéfano, Ana Luísa Nobrega. “Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.” 2008. Web. 19 Mar 2019.

Vancouver:

Distéfano ALN. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. [Internet] [Thesis]. Universidade de Brasília; 2008. [cited 2019 Mar 19]. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Distéfano ALN. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. [Thesis]. Universidade de Brasília; 2008. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

[1] [2] [3] [4] [5] [6]

.