Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

Sorted by: relevance · author · university · dateNew search

You searched for subject:(ITIL). Showing records 1 – 30 of 176 total matches.

[1] [2] [3] [4] [5] [6]

Search Limiters

Last 2 Years | English Only

Languages

Country

▼ Search Limiters


University of Debrecen

1. Pirzad, Fardin. Implications of Information Technology Service Management .

Degree: DE – TEK – Informatikai Kar, 2012, University of Debrecen

 Chapter 1 is the Introduction which explains the connection of organizations and businesses to the IT service providers. In chapter 2 we discussed the basic… (more)

Subjects/Keywords: ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pirzad, F. (2012). Implications of Information Technology Service Management . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/129613

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pirzad, Fardin. “Implications of Information Technology Service Management .” 2012. Thesis, University of Debrecen. Accessed June 05, 2020. http://hdl.handle.net/2437/129613.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pirzad, Fardin. “Implications of Information Technology Service Management .” 2012. Web. 05 Jun 2020.

Vancouver:

Pirzad F. Implications of Information Technology Service Management . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/2437/129613.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pirzad F. Implications of Information Technology Service Management . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/129613

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Open Universiteit Nederland

2. Kamer, J. De impact van servervirtualisatie op de ITIL-beheerprocessen .

Degree: 2011, Open Universiteit Nederland

 De hoofdvraag van dit onderzoek luidt: Wat is de impact op de ITIL-processen bij het gebruik van servervirtualisatie? Een algemene conclusie is dat virtualisatie wel… (more)

Subjects/Keywords: ITIL; virtualisatie

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kamer, J. (2011). De impact van servervirtualisatie op de ITIL-beheerprocessen . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/3726

Chicago Manual of Style (16th Edition):

Kamer, J. “De impact van servervirtualisatie op de ITIL-beheerprocessen .” 2011. Masters Thesis, Open Universiteit Nederland. Accessed June 05, 2020. http://hdl.handle.net/1820/3726.

MLA Handbook (7th Edition):

Kamer, J. “De impact van servervirtualisatie op de ITIL-beheerprocessen .” 2011. Web. 05 Jun 2020.

Vancouver:

Kamer J. De impact van servervirtualisatie op de ITIL-beheerprocessen . [Internet] [Masters thesis]. Open Universiteit Nederland; 2011. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/1820/3726.

Council of Science Editors:

Kamer J. De impact van servervirtualisatie op de ITIL-beheerprocessen . [Masters Thesis]. Open Universiteit Nederland; 2011. Available from: http://hdl.handle.net/1820/3726


Tampereen ammattikorkeakoulu

3. Hirsimäki, Mika. IT-palvelun kehittäminen globaalissa toimintaympäristössä.

Degree: 2014, Tampereen ammattikorkeakoulu

Hyvin toimiva palvelutuki voi olla IT-palveluita tuottavalle organisaatiolle sekä kilpailuetua että välttämättömyys. Opinnäytetyön tavoitteena oli kehittää IT-palvelua tukemaan yrityksen tuotekehitysosaston tietojärjestelmän käyttöä. Työssä käytettiin ITIL(more)

Subjects/Keywords: ITIL; IT-palvelunhallinta

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hirsimäki, M. (2014). IT-palvelun kehittäminen globaalissa toimintaympäristössä. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/79155

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hirsimäki, Mika. “IT-palvelun kehittäminen globaalissa toimintaympäristössä.” 2014. Thesis, Tampereen ammattikorkeakoulu. Accessed June 05, 2020. http://www.theseus.fi/handle/10024/79155.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hirsimäki, Mika. “IT-palvelun kehittäminen globaalissa toimintaympäristössä.” 2014. Web. 05 Jun 2020.

Vancouver:

Hirsimäki M. IT-palvelun kehittäminen globaalissa toimintaympäristössä. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2014. [cited 2020 Jun 05]. Available from: http://www.theseus.fi/handle/10024/79155.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hirsimäki M. IT-palvelun kehittäminen globaalissa toimintaympäristössä. [Thesis]. Tampereen ammattikorkeakoulu; 2014. Available from: http://www.theseus.fi/handle/10024/79155

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

4. Benkőházi, Anita. ITIL-Az informatikai szolgáltatás módszertana .

Degree: DE – TEK – Informatikai Kar, 2012, University of Debrecen

 Az ITIL (Information Technology Infrastructure Library) létrehozása óta „de facto” nemzetközi szabvánnyá vált. Az információ technológia terjedésével az informatikai rendszerek egyre mélyebben épültek be az… (more)

Subjects/Keywords: ITIL; incidens; változás; menedzsment; probléma

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Benkőházi, A. (2012). ITIL-Az informatikai szolgáltatás módszertana . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/128014

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Benkőházi, Anita. “ITIL-Az informatikai szolgáltatás módszertana .” 2012. Thesis, University of Debrecen. Accessed June 05, 2020. http://hdl.handle.net/2437/128014.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Benkőházi, Anita. “ITIL-Az informatikai szolgáltatás módszertana .” 2012. Web. 05 Jun 2020.

Vancouver:

Benkőházi A. ITIL-Az informatikai szolgáltatás módszertana . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/2437/128014.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Benkőházi A. ITIL-Az informatikai szolgáltatás módszertana . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/128014

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

5. Nagy, Gyula Tamás. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .

Degree: DE – TEK – Informatikai Kar, 2013, University of Debrecen

 Diplomamunkámban a riportokkal és a riportkészítés automatizálásával foglalkoztam. Kezdetben bemutattam a riportokat: miért fontosak, mi a riportolás folyamata és hogy milyen üzleti tevékenységek,ITIL folyamatok használják… (more)

Subjects/Keywords: VBA; Oracle; ITIL; APEX

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nagy, G. T. (2013). Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/170784

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nagy, Gyula Tamás. “Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .” 2013. Thesis, University of Debrecen. Accessed June 05, 2020. http://hdl.handle.net/2437/170784.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nagy, Gyula Tamás. “Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez .” 2013. Web. 05 Jun 2020.

Vancouver:

Nagy GT. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . [Internet] [Thesis]. University of Debrecen; 2013. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/2437/170784.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nagy GT. Riportok fejlesztése hálózati szolgáltatások minőségének elemzéséhez . [Thesis]. University of Debrecen; 2013. Available from: http://hdl.handle.net/2437/170784

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

6. Hodosi, Szabolcs Sándor. Alkalmazástervezés Oracle környezetben .

Degree: DE – TEK – Informatikai Kar, 2010, University of Debrecen

Alkalmazástervezés Oracle környezetbenkonfigurációmenedzsment ITIL alapokon Advisors/Committee Members: Márton, Ágnes (advisor).

Subjects/Keywords: ITIL; Oracle

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hodosi, S. S. (2010). Alkalmazástervezés Oracle környezetben . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/94193

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hodosi, Szabolcs Sándor. “Alkalmazástervezés Oracle környezetben .” 2010. Thesis, University of Debrecen. Accessed June 05, 2020. http://hdl.handle.net/2437/94193.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hodosi, Szabolcs Sándor. “Alkalmazástervezés Oracle környezetben .” 2010. Web. 05 Jun 2020.

Vancouver:

Hodosi SS. Alkalmazástervezés Oracle környezetben . [Internet] [Thesis]. University of Debrecen; 2010. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/2437/94193.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hodosi SS. Alkalmazástervezés Oracle környezetben . [Thesis]. University of Debrecen; 2010. Available from: http://hdl.handle.net/2437/94193

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampere University

7. Koskimaa, Riina. ITILin implementoinnin onnistumisesta .

Degree: 2015, Tampere University

 Nykyaikainen IT-palvelutuotanto on asiakkaalle arvoa tuottavien palveluiden tuottamista, jonka avuksi on kehitetty erilaisia viitekehyksiä. Näistä tunnetuin on ITIL. ITILin implementoiminen on kunkin IT-organisaation oman liiketoiminnan… (more)

Subjects/Keywords: ITIL; implementointi; IT-palvelutuotanto; menestystekijät

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Koskimaa, R. (2015). ITILin implementoinnin onnistumisesta . (Masters Thesis). Tampere University. Retrieved from https://trepo.tuni.fi/handle/10024/97648

Chicago Manual of Style (16th Edition):

Koskimaa, Riina. “ITILin implementoinnin onnistumisesta .” 2015. Masters Thesis, Tampere University. Accessed June 05, 2020. https://trepo.tuni.fi/handle/10024/97648.

MLA Handbook (7th Edition):

Koskimaa, Riina. “ITILin implementoinnin onnistumisesta .” 2015. Web. 05 Jun 2020.

Vancouver:

Koskimaa R. ITILin implementoinnin onnistumisesta . [Internet] [Masters thesis]. Tampere University; 2015. [cited 2020 Jun 05]. Available from: https://trepo.tuni.fi/handle/10024/97648.

Council of Science Editors:

Koskimaa R. ITILin implementoinnin onnistumisesta . [Masters Thesis]. Tampere University; 2015. Available from: https://trepo.tuni.fi/handle/10024/97648

8. Pettersson, Emelie. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.

Degree: Humanities and Informatics, 2011, University of Skövde

  Detta arbete påvisar ramverket ITIL’s förmåga att uppnå kvalitet hos processmodeller. Arbetet har resulterat i en checklista där kontroll utav kvalitetsfaktorer kan utföras för… (more)

Subjects/Keywords: Processutveckling; ITIL; UML; Kvalitetsfaktorer

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pettersson, E. (2011). Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. (Thesis). University of Skövde. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pettersson, Emelie. “Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.” 2011. Thesis, University of Skövde. Accessed June 05, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pettersson, Emelie. “Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML.” 2011. Web. 05 Jun 2020.

Vancouver:

Pettersson E. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. [Internet] [Thesis]. University of Skövde; 2011. [cited 2020 Jun 05]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pettersson E. Att uppnå kvalitet hos processmodeller med ramverket ITIL : med stöd från modelleringsspråket UML. [Thesis]. University of Skövde; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5049

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Jönköping University

9. Zhou, Chao. Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China.

Degree: JTH. Research area Information Engineering, 2014, Jönköping University

  This thesis investigates the adoption of COBIT5 and ITIL used as the frameworks for IT governance (ITG) in Chinese Small and Medium Size Enterprises(SMEs).… (more)

Subjects/Keywords: COBIT; ITIL; China SMEs; Framework

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Zhou, C. (2014). Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China. (Thesis). Jönköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-24147

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zhou, Chao. “Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China.” 2014. Thesis, Jönköping University. Accessed June 05, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-24147.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zhou, Chao. “Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China.” 2014. Web. 05 Jun 2020.

Vancouver:

Zhou C. Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China. [Internet] [Thesis]. Jönköping University; 2014. [cited 2020 Jun 05]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-24147.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zhou C. Adoption of COBIT5 and ITIL in Small and Medium Size Enterprises in China. [Thesis]. Jönköping University; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hj:diva-24147

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

10. Vozdecký, Martin. Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology.

Degree: 2019, Brno University of Technology

 Process Management is becoming more discussed issue in every company. The challenge for IT Managers is to deliver IT Services at a high quality in… (more)

Subjects/Keywords: ITIL V3; implementace ITIL; IT Service Management; procesní řízení; ITIL V3; implementation of ITIL; IT Service Management; Project Management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vozdecký, M. (2019). Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/21163

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vozdecký, Martin. “Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/21163.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vozdecký, Martin. “Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology.” 2019. Web. 05 Jun 2020.

Vancouver:

Vozdecký M. Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/21163.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vozdecký M. Implementace procesní metodiky ITIL: Implementation of ITIL Process Methodology. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/21163

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade de Brasília

11. Rubens Tomiak. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.

Degree: 2008, Universidade de Brasília

The reality for communication service providers has changed in the past decades. They left their former role of voice service providers based on wired networks… (more)

Subjects/Keywords: eTOM; convergência; outsourcing; convergence; ITIL; terceirização de TI; eTOM; TELECOMUNICACOES; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Tomiak, R. (2008). Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. (Thesis). Universidade de Brasília. Retrieved from http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tomiak, Rubens. “Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.” 2008. Thesis, Universidade de Brasília. Accessed June 05, 2020. http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tomiak, Rubens. “Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3.” 2008. Web. 05 Jun 2020.

Vancouver:

Tomiak R. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. [Internet] [Thesis]. Universidade de Brasília; 2008. [cited 2020 Jun 05]. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tomiak R. Integração de processos e TOM-ITIL para provedores de serviços de telecomunicações e TOM e clientes ITIL V3. [Thesis]. Universidade de Brasília; 2008. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

12. Cabrita, Maria Manuela Alves Lopes Baptista. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.

Degree: 2017, RCAAP

 O presente trabalho aborda o estudo da implementação do modelo ITIL, nomeadamente na implementação do processo de gestão de configuração, numa empresa de formação profissional:… (more)

Subjects/Keywords: ITIL; Formação profissional; Gestão da configuração

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Cabrita, M. M. A. L. B. (2017). ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Cabrita, Maria Manuela Alves Lopes Baptista. “ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.” 2017. Thesis, RCAAP. Accessed June 05, 2020. https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Cabrita, Maria Manuela Alves Lopes Baptista. “ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional.” 2017. Web. 05 Jun 2020.

Vancouver:

Cabrita MMALB. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. [Internet] [Thesis]. RCAAP; 2017. [cited 2020 Jun 05]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Cabrita MMALB. ITIL v.3 - Information Technology Infrastructure Library: Gestão da Configuração Aplicação em Empresas de Formação Profissional. [Thesis]. RCAAP; 2017. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio-cientifico.uatlantica.pt:10884/1159

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

13. Alves, Vítor Manuel da Silva. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".

Degree: 2011, RCAAP

Mestrado em Tecnologia e Gestão de Sistemas de Informação na Escola Superior de Tecnologia e Gestão do Instituto Politécnico de Viana do Castelo

Nos dias… (more)

Subjects/Keywords: Segurança informática; ITIL; COBIT; Computer security

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Alves, V. M. d. S. (2011). Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Alves, Vítor Manuel da Silva. “Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".” 2011. Thesis, RCAAP. Accessed June 05, 2020. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Alves, Vítor Manuel da Silva. “Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada".” 2011. Web. 05 Jun 2020.

Vancouver:

Alves VMdS. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". [Internet] [Thesis]. RCAAP; 2011. [cited 2020 Jun 05]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Alves VMdS. Governância das tecnologias de informação : um estudo do caso "aplicabilidade do ITIL e do COBIT numa instituição de ensino privada". [Thesis]. RCAAP; 2011. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipvc.pt:20.500.11960/1732

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

14. Aaltojärvi, Carita. ICT-palvelutuotannon prosessien hallinta ITIL v3.

Degree: 2010, Tampereen ammattikorkeakoulu

Subjects/Keywords: palvelutasosopimus; muutoksenhallinta; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Aaltojärvi, C. (2010). ICT-palvelutuotannon prosessien hallinta ITIL v3. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/9977

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Aaltojärvi, Carita. “ICT-palvelutuotannon prosessien hallinta ITIL v3.” 2010. Thesis, Tampereen ammattikorkeakoulu. Accessed June 05, 2020. http://www.theseus.fi/handle/10024/9977.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Aaltojärvi, Carita. “ICT-palvelutuotannon prosessien hallinta ITIL v3.” 2010. Web. 05 Jun 2020.

Vancouver:

Aaltojärvi C. ICT-palvelutuotannon prosessien hallinta ITIL v3. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2010. [cited 2020 Jun 05]. Available from: http://www.theseus.fi/handle/10024/9977.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Aaltojärvi C. ICT-palvelutuotannon prosessien hallinta ITIL v3. [Thesis]. Tampereen ammattikorkeakoulu; 2010. Available from: http://www.theseus.fi/handle/10024/9977

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

15. Rantanen, Teemu. Uuden asiakkaan liittäminen PASSI GetIT -palveluun.

Degree: 2010, Tampereen ammattikorkeakoulu

Subjects/Keywords: IT-palvelu; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rantanen, T. (2010). Uuden asiakkaan liittäminen PASSI GetIT -palveluun. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/9998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rantanen, Teemu. “Uuden asiakkaan liittäminen PASSI GetIT -palveluun.” 2010. Thesis, Tampereen ammattikorkeakoulu. Accessed June 05, 2020. http://www.theseus.fi/handle/10024/9998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rantanen, Teemu. “Uuden asiakkaan liittäminen PASSI GetIT -palveluun.” 2010. Web. 05 Jun 2020.

Vancouver:

Rantanen T. Uuden asiakkaan liittäminen PASSI GetIT -palveluun. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2010. [cited 2020 Jun 05]. Available from: http://www.theseus.fi/handle/10024/9998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rantanen T. Uuden asiakkaan liittäminen PASSI GetIT -palveluun. [Thesis]. Tampereen ammattikorkeakoulu; 2010. Available from: http://www.theseus.fi/handle/10024/9998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

16. Laukkanen, Heikki. MOM-palvelun tuottaminen.

Degree: 2010, Tampereen ammattikorkeakoulu

Subjects/Keywords: ITIL; MOM; järjestelmävalvonta

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Laukkanen, H. (2010). MOM-palvelun tuottaminen. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/10073

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Laukkanen, Heikki. “MOM-palvelun tuottaminen.” 2010. Thesis, Tampereen ammattikorkeakoulu. Accessed June 05, 2020. http://www.theseus.fi/handle/10024/10073.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Laukkanen, Heikki. “MOM-palvelun tuottaminen.” 2010. Web. 05 Jun 2020.

Vancouver:

Laukkanen H. MOM-palvelun tuottaminen. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2010. [cited 2020 Jun 05]. Available from: http://www.theseus.fi/handle/10024/10073.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Laukkanen H. MOM-palvelun tuottaminen. [Thesis]. Tampereen ammattikorkeakoulu; 2010. Available from: http://www.theseus.fi/handle/10024/10073

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

17. Vesterinen, Tiia. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys.

Degree: 2012, HAAGA-HELIA ammattikorkeakoulu

Tämä opinnäytetyö on tietojärjestelmäosaamisen koulutusohjelman opiskelija Tiia Vesterisen opinnäytetyönään tekemä kehittämistehtävä. Tapaustutkimuksena tehty tutkimus käsitteli IT-palvelunhallintaa, sen kehittämistä ja laatusertifiointia. Laatusertifioinnin perustana käytettävä ISO/IEC 20000… (more)

Subjects/Keywords: ISO/IEC 20000; ITIL; IT-palvelunhallinta; laatusertifiointi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vesterinen, T. (2012). IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys. (Thesis). HAAGA-HELIA ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/47004

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vesterinen, Tiia. “IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys.” 2012. Thesis, HAAGA-HELIA ammattikorkeakoulu. Accessed June 05, 2020. http://www.theseus.fi/handle/10024/47004.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vesterinen, Tiia. “IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys.” 2012. Web. 05 Jun 2020.

Vancouver:

Vesterinen T. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys. [Internet] [Thesis]. HAAGA-HELIA ammattikorkeakoulu; 2012. [cited 2020 Jun 05]. Available from: http://www.theseus.fi/handle/10024/47004.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vesterinen T. IT-palvelunhallinnan kehittäminen ja laatusertifiointiselvitys. [Thesis]. HAAGA-HELIA ammattikorkeakoulu; 2012. Available from: http://www.theseus.fi/handle/10024/47004

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

18. Navrátilová, Kateřina. Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification.

Degree: 2018, Brno University of Technology

 Master’s thesis deals with Service Desk application effectiveness assessment and proposal for its modification. This proposal will increase application’s effectiveness of suported processes. New version… (more)

Subjects/Keywords: Service Desk; optimalizace; efektivnost; podniková architektura; ITIL; Service Desk; optimization; effectiveness; Enterprise Architecture; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Navrátilová, K. (2018). Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/21131

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Navrátilová, Kateřina. “Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification.” 2018. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/21131.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Navrátilová, Kateřina. “Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification.” 2018. Web. 05 Jun 2020.

Vancouver:

Navrátilová K. Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification. [Internet] [Thesis]. Brno University of Technology; 2018. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/21131.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Navrátilová K. Posouzení efektivnosti Service Desk aplikace a návrh změny: Service Desk Application Effectiveness Assessment and Proposal for its Modification. [Thesis]. Brno University of Technology; 2018. Available from: http://hdl.handle.net/11012/21131

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

19. Šimčík, Vlastimil. Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce.

Degree: 2019, Brno University of Technology

 This essay deal with implementation of the Incident management as one of the possible means to minimize risks and losses arising from failures in the… (more)

Subjects/Keywords: ITSM; ITIL; Availability; Incident management; SLA; ITSM; ITIL; Availability; Incident management; Service Level Agreement

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Šimčík, V. (2019). Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/16173

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Šimčík, Vlastimil. “Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/16173.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Šimčík, Vlastimil. “Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce.” 2019. Web. 05 Jun 2020.

Vancouver:

Šimčík V. Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/16173.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Šimčík V. Model Incident managementu v dialogovém rozhraní e-commerce: Incident Management Model in the Dialog Interface E-commerce. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/16173

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

20. Antalík, Dominik. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security.

Degree: 2018, Brno University of Technology

 The diploma thesis solves proposals for improving the quality of providing IT services and their optimization in the interest of the company and its business… (more)

Subjects/Keywords: ITSM; ITIL; ISMS; GDPR; Riadenie služieb IT; ITSM; ITIL; ISMS; GDPR; IT Service Management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Antalík, D. (2018). Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/82276

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Antalík, Dominik. “Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security.” 2018. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/82276.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Antalík, Dominik. “Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security.” 2018. Web. 05 Jun 2020.

Vancouver:

Antalík D. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security. [Internet] [Thesis]. Brno University of Technology; 2018. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/82276.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Antalík D. Návrh zavedení ITSM s využitím rámce ITIL se zaměřením na bezpečnost: Design for ITSM implementation with the use of the ITIL framework focusing on security. [Thesis]. Brno University of Technology; 2018. Available from: http://hdl.handle.net/11012/82276

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

21. Kubalcová, Monika. ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum.

Degree: 2018, Brno University of Technology

 This thesis follows concept of integration ITIL library and agile methodology Scrum into the IT company developing IT services. After theoretical analysis of both concepts… (more)

Subjects/Keywords: ITIL; modelování procesů; agilní metodiky; Scrum; BPMN; ITIL; business proces modelling; agile methodologies; Scrum; BPMN

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kubalcová, M. (2018). ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/52644

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kubalcová, Monika. “ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum.” 2018. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/52644.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kubalcová, Monika. “ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum.” 2018. Web. 05 Jun 2020.

Vancouver:

Kubalcová M. ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum. [Internet] [Thesis]. Brno University of Technology; 2018. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/52644.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kubalcová M. ITIL v prostředí agilního vývoje software metodikou Scrum: ITIL in the Context of Agile Software Development Methodology Scrum. [Thesis]. Brno University of Technology; 2018. Available from: http://hdl.handle.net/11012/52644

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

22. Câmara, Paulo Henrique Canário Gago da. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.

Degree: 2014, RCAAP

Classificação ACM: K.6 Management of Computing and Information Systems

As organizações públicas e privadas têm os seus processos de negócio cada vez mais dependentes do… (more)

Subjects/Keywords: Governo de TI; Gestão de Serviço de TI; Governo das Sociedades; ITIL; IT Governance; IT Service management; Corporate governance; ITIL FrameworK

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Câmara, P. H. C. G. d. (2014). Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Câmara, Paulo Henrique Canário Gago da. “Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.” 2014. Thesis, RCAAP. Accessed June 05, 2020. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Câmara, Paulo Henrique Canário Gago da. “Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso.” 2014. Web. 05 Jun 2020.

Vancouver:

Câmara PHCGd. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. [Internet] [Thesis]. RCAAP; 2014. [cited 2020 Jun 05]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Câmara PHCGd. Boas práticas de gestão de serviço de TI - impacto na satisfação do cliente e eficiência da organização de TI: estudo de caso. [Thesis]. RCAAP; 2014. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/10962

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

23. Brus, Marjan. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.

Degree: 2011, Univerza v Mariboru

Raziskava obravnava nenehno izboljšanje kakovosti storitev nadzornega sistema. Ponudniki informacijskih storitev zaradi povečanja zadovoljstva strank in optimizacije lastnih virov pogosto uporabljajo t. i. dobre prakse… (more)

Subjects/Keywords: kakovost nenehno izboljšanje kakovosti IT ITIL storitev nadzornega sistema; Quality CSI IT ITIL Control system service

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Brus, M. (2011). NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl

Chicago Manual of Style (16th Edition):

Brus, Marjan. “NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.” 2011. Masters Thesis, Univerza v Mariboru. Accessed June 05, 2020. https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl.

MLA Handbook (7th Edition):

Brus, Marjan. “NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA.” 2011. Web. 05 Jun 2020.

Vancouver:

Brus M. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. [Internet] [Masters thesis]. Univerza v Mariboru; 2011. [cited 2020 Jun 05]. Available from: https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl.

Council of Science Editors:

Brus M. NENEHNO IZBOLJŠEVANJE KAKOVOSTI STORITEV NADZORNEGA SISTEMA. [Masters Thesis]. Univerza v Mariboru; 2011. Available from: https://dk.um.si/IzpisGradiva.php?id=17952 ; https://dk.um.si/Dokument.php?id=21216&dn= ; https://plus.si.cobiss.net/opac7/bib/6877459?lang=sl


Brno University of Technology

24. Pramuka, Tomáš. Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System.

Degree: 2019, Brno University of Technology

 This thesis is focused on knowledge management as seen in ITIL library. It includes analysis of knowledge management solutions: knowledge base in the Service Now system and… (more)

Subjects/Keywords: ITIL; správa znalostí; báza znalostí; ALVAO; Service Now; ITIL; knowledge management; knowledge base; ALVAO; Service Now

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pramuka, T. (2019). Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/52318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pramuka, Tomáš. “Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/52318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pramuka, Tomáš. “Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System.” 2019. Web. 05 Jun 2020.

Vancouver:

Pramuka T. Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/52318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pramuka T. Podpora knowledge managementu v systému ALVAO: Knowledge Management Support in the ALVAO System. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/52318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

25. Helienek, Denis. Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking.

Degree: 2019, Brno University of Technology

 The goal of this thesis is service delivery of a database system for laboratory equipment tracking for Porsche Engineering Services, s.r.o . The mentioned service… (more)

Subjects/Keywords: manažment služieb; softvérové inžinierstvo; webová aplikácia; databázový systém; ITIL; Django; service management; software engineering; web application; database system; ITIL; Django

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Helienek, D. (2019). Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/180135

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Helienek, Denis. “Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/180135.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Helienek, Denis. “Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking.” 2019. Web. 05 Jun 2020.

Vancouver:

Helienek D. Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/180135.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Helienek D. Database System for Laboratory Equipment Tracking: Database System for Laboratory Equipment Tracking. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/180135

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

26. Marcin, Juraj. Metriky kvality řízení IT: IT Governance Quality Metrics.

Degree: 2019, Brno University of Technology

 This thesis deals with metrics of IT management. The main goal of the thesis is to design a web application for assessing the quality of… (more)

Subjects/Keywords: ITIL; COBIT; ISO-20000; ITQI; ERD; MVC; PHP 7; Laravel; ITIL; COBIT; ISO-20000; ITQI; ERD; MVC; PHP 7; Laravel

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Marcin, J. (2019). Metriky kvality řízení IT: IT Governance Quality Metrics. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/180334

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Marcin, Juraj. “Metriky kvality řízení IT: IT Governance Quality Metrics.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/180334.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Marcin, Juraj. “Metriky kvality řízení IT: IT Governance Quality Metrics.” 2019. Web. 05 Jun 2020.

Vancouver:

Marcin J. Metriky kvality řízení IT: IT Governance Quality Metrics. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/180334.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Marcin J. Metriky kvality řízení IT: IT Governance Quality Metrics. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/180334

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

27. Trefulka, Mojmír. Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification.

Degree: 2019, Brno University of Technology

This work aims at informational systems – definition of basic related conceptions, determination and evaluation of usability and its effectiveness and benefits to enterprise, processes and methods of their management. Advisors/Committee Members: Koch, Miloš (advisor), Černý, Lukáš (referee).

Subjects/Keywords: Informace; systém; ITIL; podnik; proces; výkon; efektivita; management.; Information; system; ITIL; enterprise; process; performance; efectivness; management.

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Trefulka, M. (2019). Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/3259

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Trefulka, Mojmír. “Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/3259.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Trefulka, Mojmír. “Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification.” 2019. Web. 05 Jun 2020.

Vancouver:

Trefulka M. Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/3259.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Trefulka M. Posouzení informačního systému firmy a návrh změn: Information System Assessment and Proposal of ICT Modification. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/3259

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

28. Štanglica, Jakub. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer.

Degree: 2019, Brno University of Technology

 This master's thesis deals with modeling of processes of the selected framework for complex management of business informatics using ARIS Designer tool. The reader is… (more)

Subjects/Keywords: Procesní řízení; Procesní modelování; UML; BPMN; ARIS; TOGAF; CobiT; ITIL; Process Management; Process Modeling; UML; BPMN; ARIS; TOGAF; CobiT; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Štanglica, J. (2019). Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/53393

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Štanglica, Jakub. “Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer.” 2019. Thesis, Brno University of Technology. Accessed June 05, 2020. http://hdl.handle.net/11012/53393.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Štanglica, Jakub. “Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer.” 2019. Web. 05 Jun 2020.

Vancouver:

Štanglica J. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Jun 05]. Available from: http://hdl.handle.net/11012/53393.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Štanglica J. Modelování procesů zvoleného rámce pro komplexní řízení podnikové informatiky v ARIS Designer: Processes Modeling of Selected Framework for Complex Management of Business Informatics in ARIS Designer. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/53393

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

29. Esteves, Rui. Implementação do processo gestão da configuração da framework ITIL – um estudo de caso.

Degree: 2012, Instituto Politécnico de Bragança

 Atualmente as Tecnologias de Informação (TI) são parte integrante de todas as organizações, principalmente daquelas que são líderes, que se destacam nos seus sectores e… (more)

Subjects/Keywords: ITIL; Gestão da configuração; Gestão de serviços TI; Gestão de processos

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Esteves, R. (2012). Implementação do processo gestão da configuração da framework ITIL – um estudo de caso. (Thesis). Instituto Politécnico de Bragança. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:bibliotecadigital.ipb.pt:10198/7941

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Esteves, Rui. “Implementação do processo gestão da configuração da framework ITIL – um estudo de caso.” 2012. Thesis, Instituto Politécnico de Bragança. Accessed June 05, 2020. https://www.rcaap.pt/detail.jsp?id=oai:bibliotecadigital.ipb.pt:10198/7941.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Esteves, Rui. “Implementação do processo gestão da configuração da framework ITIL – um estudo de caso.” 2012. Web. 05 Jun 2020.

Vancouver:

Esteves R. Implementação do processo gestão da configuração da framework ITIL – um estudo de caso. [Internet] [Thesis]. Instituto Politécnico de Bragança; 2012. [cited 2020 Jun 05]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:bibliotecadigital.ipb.pt:10198/7941.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Esteves R. Implementação do processo gestão da configuração da framework ITIL – um estudo de caso. [Thesis]. Instituto Politécnico de Bragança; 2012. Available from: https://www.rcaap.pt/detail.jsp?id=oai:bibliotecadigital.ipb.pt:10198/7941

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade de Brasília

30. Ana Luísa Nobrega Distéfano. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.

Degree: 2008, Universidade de Brasília

O gerenciamento e o controle em um ambiente de telecomunicações é essencial para o sucesso das operadoras. Hoje em dia, com a quantidade de recursos,… (more)

Subjects/Keywords: convergência; inventários de telecomunicações; C-TOM; TELECOMUNICACOES; ITIL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Distéfano, A. L. N. (2008). Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. (Thesis). Universidade de Brasília. Retrieved from http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Distéfano, Ana Luísa Nobrega. “Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.” 2008. Thesis, Universidade de Brasília. Accessed June 05, 2020. http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Distéfano, Ana Luísa Nobrega. “Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações.” 2008. Web. 05 Jun 2020.

Vancouver:

Distéfano ALN. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. [Internet] [Thesis]. Universidade de Brasília; 2008. [cited 2020 Jun 05]. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Distéfano ALN. Uma arquitetura orientada a convergência de inventários em uma empresa de telecomunicações. [Thesis]. Universidade de Brasília; 2008. Available from: http://bdtd.bce.unb.br/tedesimplificado/tde_busca/arquivo.php?codArquivo=4330

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

[1] [2] [3] [4] [5] [6]

.