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You searched for subject:(Hospitality services). Showing records 1 – 30 of 71 total matches.

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1. José Antônio Barroso Sanz. Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre.

Degree: 2010, Universidade do Vale do Rio do Sinos

A ascensão do setor de serviços na economia nacional segue uma tendência mundial. Aliadas a esse crescimento, as práticas inovadoras que começam a ser empregadas… (more)

Subjects/Keywords: inovação; serviços; hotelaria hospitalar; hospitalidade; innovation; services; hospital hospitality; hospitality; ADMINISTRACAO

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Sanz, J. A. B. (2010). Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre. (Thesis). Universidade do Vale do Rio do Sinos. Retrieved from http://bdtd.unisinos.br/tde_busca/arquivo.php?codArquivo=1571

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Sanz, José Antônio Barroso. “Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre.” 2010. Thesis, Universidade do Vale do Rio do Sinos. Accessed October 16, 2019. http://bdtd.unisinos.br/tde_busca/arquivo.php?codArquivo=1571.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Sanz, José Antônio Barroso. “Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre.” 2010. Web. 16 Oct 2019.

Vancouver:

Sanz JAB. Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre. [Internet] [Thesis]. Universidade do Vale do Rio do Sinos; 2010. [cited 2019 Oct 16]. Available from: http://bdtd.unisinos.br/tde_busca/arquivo.php?codArquivo=1571.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Sanz JAB. Inovação nos serviços de hotelaria hospitalar: um estudo em dois hospitais de Porto Alegre. [Thesis]. Universidade do Vale do Rio do Sinos; 2010. Available from: http://bdtd.unisinos.br/tde_busca/arquivo.php?codArquivo=1571

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Penn State University

2. Kokkinou, Alinda. USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS.

Degree: PhD, Hotel, Restaurant, and Institutional Management, 2010, Penn State University

 The purpose of the present study was to examine the assumption that the implementation of self-service technology (SST) in a service delivery process could simultaneously… (more)

Subjects/Keywords: hospitality; self-service technology; simulation; services

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kokkinou, A. (2010). USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS. (Doctoral Dissertation). Penn State University. Retrieved from https://etda.libraries.psu.edu/catalog/11433

Chicago Manual of Style (16th Edition):

Kokkinou, Alinda. “USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS.” 2010. Doctoral Dissertation, Penn State University. Accessed October 16, 2019. https://etda.libraries.psu.edu/catalog/11433.

MLA Handbook (7th Edition):

Kokkinou, Alinda. “USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS.” 2010. Web. 16 Oct 2019.

Vancouver:

Kokkinou A. USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS. [Internet] [Doctoral dissertation]. Penn State University; 2010. [cited 2019 Oct 16]. Available from: https://etda.libraries.psu.edu/catalog/11433.

Council of Science Editors:

Kokkinou A. USING SIMULATION TO ESTIMATE THE IMPACT OF SELF‐SERVICE TECHNOLOGY IMPLEMENTATION ON CUSTOMER WAITING TIMES AND SYSTEM OPERATING COSTS. [Doctoral Dissertation]. Penn State University; 2010. Available from: https://etda.libraries.psu.edu/catalog/11433


Nelson Mandela Metropolitan University

3. Hensens, Wouter. Hotel rating through guest feedback.

Degree: Faculty of Business and Economic Sciences, 2010, Nelson Mandela Metropolitan University

 Hotel rating refers to the process where the comfort and services of a hotel are assessed and classified, usually in five categories, using stars as… (more)

Subjects/Keywords: Hospitality industry  – Customer services; Hotels; Hotels  – Evaluation

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hensens, W. (2010). Hotel rating through guest feedback. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1631

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hensens, Wouter. “Hotel rating through guest feedback.” 2010. Thesis, Nelson Mandela Metropolitan University. Accessed October 16, 2019. http://hdl.handle.net/10948/1631.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hensens, Wouter. “Hotel rating through guest feedback.” 2010. Web. 16 Oct 2019.

Vancouver:

Hensens W. Hotel rating through guest feedback. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2010. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10948/1631.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hensens W. Hotel rating through guest feedback. [Thesis]. Nelson Mandela Metropolitan University; 2010. Available from: http://hdl.handle.net/10948/1631

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

4. Välikoski, Olivia. Competitive advantage in services of the hospitality industry .

Degree: 2019, Theseus

 The purpose of this thesis was to discover the competitive advantage of the case company in hospitality services. This was also formulated as the main… (more)

Subjects/Keywords: hospitality services; hotel business; spa hotels; competitive advantage

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APA (6th Edition):

Välikoski, O. (2019). Competitive advantage in services of the hospitality industry . (Thesis). Theseus. Retrieved from http://www.theseus.fi/handle/10024/170671

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Välikoski, Olivia. “Competitive advantage in services of the hospitality industry .” 2019. Thesis, Theseus. Accessed October 16, 2019. http://www.theseus.fi/handle/10024/170671.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Välikoski, Olivia. “Competitive advantage in services of the hospitality industry .” 2019. Web. 16 Oct 2019.

Vancouver:

Välikoski O. Competitive advantage in services of the hospitality industry . [Internet] [Thesis]. Theseus; 2019. [cited 2019 Oct 16]. Available from: http://www.theseus.fi/handle/10024/170671.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Välikoski O. Competitive advantage in services of the hospitality industry . [Thesis]. Theseus; 2019. Available from: http://www.theseus.fi/handle/10024/170671

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

5. Zhang, Jin. An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area.

Degree: Faculty of Business and Economic Sciences, 2009, Nelson Mandela Metropolitan University

 The tourism and hospitality industry has made a meaningful contribution to the development of the South African economy. Not only the hotels, but also the… (more)

Subjects/Keywords: Hospitality industry  – Customer services; Boardinghouses  – Customer services  – South Africa; Bed and breakfast accommodations  – South Africa

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Zhang, J. (2009). An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1087

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zhang, Jin. “An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area.” 2009. Thesis, Nelson Mandela Metropolitan University. Accessed October 16, 2019. http://hdl.handle.net/10948/1087.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zhang, Jin. “An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area.” 2009. Web. 16 Oct 2019.

Vancouver:

Zhang J. An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2009. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10948/1087.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zhang J. An investigation into guests' perceived service quality of the bed-and-breakfast and guest house market industry in the Nelson Mandela Bay area. [Thesis]. Nelson Mandela Metropolitan University; 2009. Available from: http://hdl.handle.net/10948/1087

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

6. Karla Angélica Dantas de Lima. O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba.

Degree: 2008, Universidade Federal do Rio Grande do Norte

The present study has got as its aim to show how the impressions management is being used by the hotels in Paraiba State. For that,… (more)

Subjects/Keywords: Gerenciamento de impressões; Qualidade de serviços; Hotelaria; ADMINISTRACAO; Impressions management; Services quality; Hospitality

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lima, K. A. D. d. (2008). O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba. (Thesis). Universidade Federal do Rio Grande do Norte. Retrieved from http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=1848

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lima, Karla Angélica Dantas de. “O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba.” 2008. Thesis, Universidade Federal do Rio Grande do Norte. Accessed October 16, 2019. http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=1848.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lima, Karla Angélica Dantas de. “O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba.” 2008. Web. 16 Oct 2019.

Vancouver:

Lima KADd. O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba. [Internet] [Thesis]. Universidade Federal do Rio Grande do Norte; 2008. [cited 2019 Oct 16]. Available from: http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=1848.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lima KADd. O gerenciamento de impressões e a qualidade dos serviços nos hotéis da Paraíba. [Thesis]. Universidade Federal do Rio Grande do Norte; 2008. Available from: http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=1848

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade do Rio Grande do Norte

7. Lima, Karla Angélica Dantas de. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .

Degree: 2008, Universidade do Rio Grande do Norte

 The present study has got as its aim to show how the impressions management is being used by the hotels in Paraiba State. For that,… (more)

Subjects/Keywords: Gerenciamento de impressões; Qualidade de serviços; Hotelaria; Impressions management; Services quality; Hospitality

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lima, K. A. D. d. (2008). Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . (Thesis). Universidade do Rio Grande do Norte. Retrieved from http://repositorio.ufrn.br/handle/123456789/12106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lima, Karla Angélica Dantas de. “Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .” 2008. Thesis, Universidade do Rio Grande do Norte. Accessed October 16, 2019. http://repositorio.ufrn.br/handle/123456789/12106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lima, Karla Angélica Dantas de. “Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .” 2008. Web. 16 Oct 2019.

Vancouver:

Lima KADd. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . [Internet] [Thesis]. Universidade do Rio Grande do Norte; 2008. [cited 2019 Oct 16]. Available from: http://repositorio.ufrn.br/handle/123456789/12106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lima KADd. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . [Thesis]. Universidade do Rio Grande do Norte; 2008. Available from: http://repositorio.ufrn.br/handle/123456789/12106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Siauliai University

8. Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.

Degree: Master, Marketing and Administration, 2013, Siauliai University

Šiuo tyrimu buvo siekiama ištirti ir patvirtinti arba paneigti sąsają tarp teatrinių metodų taikymo apmokant svetingumo paslaugų darbuotojus, bei savybių, įtakojančių svetingumo paslaugos patyrimą klientui,… (more)

Subjects/Keywords: Paslaugų teatras; Svetingumo paslaugos; Paslaugos patyrimas; Service theater; Hospitality services; Service experience

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Žlabytė, Giedrė. (2013). Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. (Masters Thesis). Siauliai University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Žlabytė, Giedrė. “Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.” 2013. Masters Thesis, Siauliai University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Žlabytė, Giedrė. “Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas.” 2013. Web. 16 Oct 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. [Internet] [Masters thesis]. Siauliai University; 2013. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Žlabytė, Giedrė. Paslaugų teatras: teatrinių metodų taikymas teikiant svetingumo paslaugas. [Masters Thesis]. Siauliai University; 2013. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2013~D_20130801_124610-29033 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete


Nelson Mandela Metropolitan University

9. Zhao, Feng. The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth.

Degree: Faculty of Business and Economic Sciences, 2009, Nelson Mandela Metropolitan University

 A good understanding of customer expectations is very important to service providers. Since the Chinese first came to South Africa and started their restaurant businesses.… (more)

Subjects/Keywords: Hospitality industry  – South Africa  – Port Elizabeth  – Quality control; Restaurants  – Customer services  – South Africa  – Port Elizabeth

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Zhao, F. (2009). The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1088

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zhao, Feng. “The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth.” 2009. Thesis, Nelson Mandela Metropolitan University. Accessed October 16, 2019. http://hdl.handle.net/10948/1088.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zhao, Feng. “The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth.” 2009. Web. 16 Oct 2019.

Vancouver:

Zhao F. The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2009. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10948/1088.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zhao F. The influence of selected elements of service quality provided by Chinese fine-dining restaurants in Port Elizabeth. [Thesis]. Nelson Mandela Metropolitan University; 2009. Available from: http://hdl.handle.net/10948/1088

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

10. Fernandes, Juliana Carina Camilo. Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria.

Degree: 2012, Escola Superior de Ciências Empresariais

Dissertação de Mestrado em Ciências Empresariais

Tendo em conta a envolvente socio-económica atual e o seu impacto sobre as empresas, estas tentam focar-se em formas… (more)

Subjects/Keywords: Empreendedorismo; Inovação; Hotelaria; Estudos de caso; Entrepreneurship; Innovation; Hospitality services; Case study

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Fernandes, J. C. C. (2012). Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria. (Thesis). Escola Superior de Ciências Empresariais. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/4304

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Fernandes, Juliana Carina Camilo. “Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria.” 2012. Thesis, Escola Superior de Ciências Empresariais. Accessed October 16, 2019. https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/4304.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Fernandes, Juliana Carina Camilo. “Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria.” 2012. Web. 16 Oct 2019.

Vancouver:

Fernandes JCC. Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria. [Internet] [Thesis]. Escola Superior de Ciências Empresariais; 2012. [cited 2019 Oct 16]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/4304.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Fernandes JCC. Empreendedorismo e atitude inovadora nas empresas: estudos de caso aplicados à hotelaria. [Thesis]. Escola Superior de Ciências Empresariais; 2012. Available from: https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/4304

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Victoria University

11. Bhandari, Mahesh Singh. Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination.

Degree: phd, School of Hospitality, Tourism and Marketing, 2010, Victoria University

 Service recovery is the response of the service provider to a failed service experience. Failed service is the specific event that occurs when service providers… (more)

Subjects/Keywords: 1504 Services; School of Hospitality Tourism and Marketing; 1503 Business and Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bhandari, M. S. (2010). Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination. (Doctoral Dissertation). Victoria University. Retrieved from http://vuir.vu.edu.au/15801/

Chicago Manual of Style (16th Edition):

Bhandari, Mahesh Singh. “Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination.” 2010. Doctoral Dissertation, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/15801/.

MLA Handbook (7th Edition):

Bhandari, Mahesh Singh. “Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination.” 2010. Web. 16 Oct 2019.

Vancouver:

Bhandari MS. Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination. [Internet] [Doctoral dissertation]. Victoria University; 2010. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/15801/.

Council of Science Editors:

Bhandari MS. Impact of varying service recovery attributes on outcomes in process-based and outcome-based service failure : an empirical examination. [Doctoral Dissertation]. Victoria University; 2010. Available from: http://vuir.vu.edu.au/15801/


Durban University of Technology

12. Nxumalo, Thobelani. The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World.

Degree: 2017, Durban University of Technology

Submitted in partial fulfilment of the requirements for the Degree of Master of Technology: Hospitality and Tourism Management, Durban University of Technology, 2017.

The purpose… (more)

Subjects/Keywords: Consumer satisfaction – South Africa; Restaurants – Customer services – Rating of; Customer services – South Africa – Quality control; Hospitality industry – South Africa

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nxumalo, T. (2017). The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World. (Thesis). Durban University of Technology. Retrieved from http://hdl.handle.net/10321/2528

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nxumalo, Thobelani. “The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World.” 2017. Thesis, Durban University of Technology. Accessed October 16, 2019. http://hdl.handle.net/10321/2528.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nxumalo, Thobelani. “The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World.” 2017. Web. 16 Oct 2019.

Vancouver:

Nxumalo T. The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World. [Internet] [Thesis]. Durban University of Technology; 2017. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10321/2528.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nxumalo T. The influence of service quality on the post-dining behavioural intentions of customers at Cargo Hold, Ushaka Marine World. [Thesis]. Durban University of Technology; 2017. Available from: http://hdl.handle.net/10321/2528

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vilnius University

13. Verbauskienė, Lina. Effect of customer experience on satisfaction and intentions of hospitality customers.

Degree: PhD, Marketing and Administration, 2014, Vilnius University

The analysis of the concept of customer experience, the types and peculiarities of customer experience, the concepts of experience and experiential marketing, the meaning and… (more)

Subjects/Keywords: Customer experience; Hospitality services; Experience marketing; Customer satisfaction; Customer intentions; Vartotojų patirtis; Svetingumo paslaugos; Patirties marketingas; Vartotojų pasitenkinimas; Vartotojų ketinimai

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Verbauskienė, L. (2014). Effect of customer experience on satisfaction and intentions of hospitality customers. (Doctoral Dissertation). Vilnius University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2014~D_20141222_102513-16573 ;

Chicago Manual of Style (16th Edition):

Verbauskienė, Lina. “Effect of customer experience on satisfaction and intentions of hospitality customers.” 2014. Doctoral Dissertation, Vilnius University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2014~D_20141222_102513-16573 ;.

MLA Handbook (7th Edition):

Verbauskienė, Lina. “Effect of customer experience on satisfaction and intentions of hospitality customers.” 2014. Web. 16 Oct 2019.

Vancouver:

Verbauskienė L. Effect of customer experience on satisfaction and intentions of hospitality customers. [Internet] [Doctoral dissertation]. Vilnius University; 2014. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2014~D_20141222_102513-16573 ;.

Council of Science Editors:

Verbauskienė L. Effect of customer experience on satisfaction and intentions of hospitality customers. [Doctoral Dissertation]. Vilnius University; 2014. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2014~D_20141222_102513-16573 ;


University of Tennessee – Knoxville

14. Atkins, Kelly G. Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors.

Degree: MS, Retail, Hospitality, and Tourism Management, 2005, University of Tennessee – Knoxville

 The socio-economic changes and the population growth concentrated in cities in the U.S. have resulted in increasing interest in urban life that combines living, shopping… (more)

Subjects/Keywords: Consumer Services Management; Hospitality Administration and Management

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APA (6th Edition):

Atkins, K. G. (2005). Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors. (Thesis). University of Tennessee – Knoxville. Retrieved from https://trace.tennessee.edu/utk_gradthes/581

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Atkins, Kelly G. “Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors.” 2005. Thesis, University of Tennessee – Knoxville. Accessed October 16, 2019. https://trace.tennessee.edu/utk_gradthes/581.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Atkins, Kelly G. “Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors.” 2005. Web. 16 Oct 2019.

Vancouver:

Atkins KG. Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors. [Internet] [Thesis]. University of Tennessee – Knoxville; 2005. [cited 2019 Oct 16]. Available from: https://trace.tennessee.edu/utk_gradthes/581.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Atkins KG. Analysis of Town Center Mixed-Use Developments to Determine Key Retailer Success Factors. [Thesis]. University of Tennessee – Knoxville; 2005. Available from: https://trace.tennessee.edu/utk_gradthes/581

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Technical University of Lisbon

15. Handa, Gerdina Verónica da Silva. Inovação no sector hoteleiro angolano.

Degree: 2014, Technical University of Lisbon

Mestrado em Gestão e Estratégia Industrial

Objectivo da investigação Esta investigação tem como objectivo analisar do papel dos colaboradores da linha de frente e das… (more)

Subjects/Keywords: Inovação; Inovação nos serviços; inovação nos serviços hoteleiros; factores de sucesso da inovação hoteleira; Lubango (Angola); Innovation; Innovation in services; innovation in hotel services; factors of successful hospitality innovation

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APA (6th Edition):

Handa, G. V. d. S. (2014). Inovação no sector hoteleiro angolano. (Thesis). Technical University of Lisbon. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/7899

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Handa, Gerdina Verónica da Silva. “Inovação no sector hoteleiro angolano.” 2014. Thesis, Technical University of Lisbon. Accessed October 16, 2019. https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/7899.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Handa, Gerdina Verónica da Silva. “Inovação no sector hoteleiro angolano.” 2014. Web. 16 Oct 2019.

Vancouver:

Handa GVdS. Inovação no sector hoteleiro angolano. [Internet] [Thesis]. Technical University of Lisbon; 2014. [cited 2019 Oct 16]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/7899.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Handa GVdS. Inovação no sector hoteleiro angolano. [Thesis]. Technical University of Lisbon; 2014. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/7899

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Queensland

16. Saito, Hiroaki. The effects of personal values on service climate and service delivery in the hospitality industry.

Degree: UQ Business School, 2016, University of Queensland

Subjects/Keywords: Personal values; Service delivery; Service climate; Workforce diversity; Service management; Hospitality; Hotels; Australia; 1503 Business and Management; 150401 Food and Hospitality Services; 150402 Hospitality Management

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APA (6th Edition):

Saito, H. (2016). The effects of personal values on service climate and service delivery in the hospitality industry. (Thesis). University of Queensland. Retrieved from http://espace.library.uq.edu.au/view/UQ:387072

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Saito, Hiroaki. “The effects of personal values on service climate and service delivery in the hospitality industry.” 2016. Thesis, University of Queensland. Accessed October 16, 2019. http://espace.library.uq.edu.au/view/UQ:387072.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Saito, Hiroaki. “The effects of personal values on service climate and service delivery in the hospitality industry.” 2016. Web. 16 Oct 2019.

Vancouver:

Saito H. The effects of personal values on service climate and service delivery in the hospitality industry. [Internet] [Thesis]. University of Queensland; 2016. [cited 2019 Oct 16]. Available from: http://espace.library.uq.edu.au/view/UQ:387072.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Saito H. The effects of personal values on service climate and service delivery in the hospitality industry. [Thesis]. University of Queensland; 2016. Available from: http://espace.library.uq.edu.au/view/UQ:387072

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of North Texas

17. Bruce, Agnes R. (Agnes Rodriguez). Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs.

Degree: 1993, University of North Texas

 The purpose of this research was to determine the level of nutrition knowledge of students in four-year hospitality programs; their attitudes toward nutrition in general… (more)

Subjects/Keywords: nutrition; hospitality services; college students; Nutrition.; College students  – Nutrition.; Hospitality industry  – Study and teaching (Higher)

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APA (6th Edition):

Bruce, A. R. (. R. (1993). Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs. (Thesis). University of North Texas. Retrieved from https://digital.library.unt.edu/ark:/67531/metadc500849/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Bruce, Agnes R (Agnes Rodriguez). “Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs.” 1993. Thesis, University of North Texas. Accessed October 16, 2019. https://digital.library.unt.edu/ark:/67531/metadc500849/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Bruce, Agnes R (Agnes Rodriguez). “Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs.” 1993. Web. 16 Oct 2019.

Vancouver:

Bruce AR(R. Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs. [Internet] [Thesis]. University of North Texas; 1993. [cited 2019 Oct 16]. Available from: https://digital.library.unt.edu/ark:/67531/metadc500849/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Bruce AR(R. Nutrition Knowledge and Attitudes of Students in Four-Year Hospitality Programs. [Thesis]. University of North Texas; 1993. Available from: https://digital.library.unt.edu/ark:/67531/metadc500849/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Michigan State University

18. Yuan, Tsao-Fang. Hospitality employees' values and service interactions : a potential tool for industry and education.

Degree: PhD, Department of Park, Recreation, and Tourism Resources, 1999, Michigan State University

Subjects/Keywords: Hospitality industry – Employees – Attitudes; Customer services – Psychological aspects; Visitors, Foreign; Social distance; Individualism; Collectivism; Hospitality industry – Employees – Education

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Yuan, T. (1999). Hospitality employees' values and service interactions : a potential tool for industry and education. (Doctoral Dissertation). Michigan State University. Retrieved from http://etd.lib.msu.edu/islandora/object/etd:28084

Chicago Manual of Style (16th Edition):

Yuan, Tsao-Fang. “Hospitality employees' values and service interactions : a potential tool for industry and education.” 1999. Doctoral Dissertation, Michigan State University. Accessed October 16, 2019. http://etd.lib.msu.edu/islandora/object/etd:28084.

MLA Handbook (7th Edition):

Yuan, Tsao-Fang. “Hospitality employees' values and service interactions : a potential tool for industry and education.” 1999. Web. 16 Oct 2019.

Vancouver:

Yuan T. Hospitality employees' values and service interactions : a potential tool for industry and education. [Internet] [Doctoral dissertation]. Michigan State University; 1999. [cited 2019 Oct 16]. Available from: http://etd.lib.msu.edu/islandora/object/etd:28084.

Council of Science Editors:

Yuan T. Hospitality employees' values and service interactions : a potential tool for industry and education. [Doctoral Dissertation]. Michigan State University; 1999. Available from: http://etd.lib.msu.edu/islandora/object/etd:28084


University of Canberra

19. Boontham Dechabun, Phasuk. The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces.

Degree: 2008, University of Canberra

 Due to its position as the main source of national income, the tourism and hospitality service industry in Thailand is now highlighted as an area… (more)

Subjects/Keywords: Thailand; Intercultural communication; English language for hospitality services; Service encounters

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APA (6th Edition):

Boontham Dechabun, P. (2008). The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces. (Thesis). University of Canberra. Retrieved from http://erl.canberra.edu.au./public/adt-AUC20091218.144909

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Boontham Dechabun, Phasuk. “The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces.” 2008. Thesis, University of Canberra. Accessed October 16, 2019. http://erl.canberra.edu.au./public/adt-AUC20091218.144909.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Boontham Dechabun, Phasuk. “The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces.” 2008. Web. 16 Oct 2019.

Vancouver:

Boontham Dechabun P. The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces. [Internet] [Thesis]. University of Canberra; 2008. [cited 2019 Oct 16]. Available from: http://erl.canberra.edu.au./public/adt-AUC20091218.144909.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Boontham Dechabun P. The Implementation of English language skills of Thai students during the internship in the hospitality service workplaces. [Thesis]. University of Canberra; 2008. Available from: http://erl.canberra.edu.au./public/adt-AUC20091218.144909

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Canberra

20. Kratochvil, John. Training and further education for catering, restaurant and liquor services personnel.

Degree: 1983, University of Canberra

 The study proposes to clarify what are the general training and further education needs of personnel who intend to enter a career in the Catering, Restaurant and… (more)

Subjects/Keywords: further education; catering; restaurant; liquor services; hospitality industry; ACT; Australian Capital Territory

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APA (6th Edition):

Kratochvil, J. (1983). Training and further education for catering, restaurant and liquor services personnel. (Thesis). University of Canberra. Retrieved from http://erl.canberra.edu.au./public/adt-AUC20060815.114827

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kratochvil, John. “Training and further education for catering, restaurant and liquor services personnel.” 1983. Thesis, University of Canberra. Accessed October 16, 2019. http://erl.canberra.edu.au./public/adt-AUC20060815.114827.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kratochvil, John. “Training and further education for catering, restaurant and liquor services personnel.” 1983. Web. 16 Oct 2019.

Vancouver:

Kratochvil J. Training and further education for catering, restaurant and liquor services personnel. [Internet] [Thesis]. University of Canberra; 1983. [cited 2019 Oct 16]. Available from: http://erl.canberra.edu.au./public/adt-AUC20060815.114827.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kratochvil J. Training and further education for catering, restaurant and liquor services personnel. [Thesis]. University of Canberra; 1983. Available from: http://erl.canberra.edu.au./public/adt-AUC20060815.114827

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade Federal de Mato Grosso do Sul

21. Silveira, Vítor Cardoso da. A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS .

Degree: 2013, Universidade Federal de Mato Grosso do Sul

 Partindo do pressuposto de que a Hospitalidade, formada pelo turismo, a hotelaria e a gastronomia, tem apresentado nos últimos anos um crescimento e desenvolvimento considerável… (more)

Subjects/Keywords: Hotelaria; Hospitality; Serviços de Alojamento; Hosting Services; Contabilidade de Custo; Cost Accounting; Preços; Prices; Administração Turística; Tourist Administration; Mercado Turístico; Tourism Market

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APA (6th Edition):

Silveira, V. C. d. (2013). A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS . (Thesis). Universidade Federal de Mato Grosso do Sul. Retrieved from http://repositorio.cbc.ufms.br:8080/jspui/handle/123456789/1802

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Silveira, Vítor Cardoso da. “A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS .” 2013. Thesis, Universidade Federal de Mato Grosso do Sul. Accessed October 16, 2019. http://repositorio.cbc.ufms.br:8080/jspui/handle/123456789/1802.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Silveira, Vítor Cardoso da. “A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS .” 2013. Web. 16 Oct 2019.

Vancouver:

Silveira VCd. A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS . [Internet] [Thesis]. Universidade Federal de Mato Grosso do Sul; 2013. [cited 2019 Oct 16]. Available from: http://repositorio.cbc.ufms.br:8080/jspui/handle/123456789/1802.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Silveira VCd. A Utilização da Contabilidade de Custos na Identificação dos Fatores mais Relevantes na Composição dos Preços das Diárias dos Hotéis na Cidade de Campo Grande – MS . [Thesis]. Universidade Federal de Mato Grosso do Sul; 2013. Available from: http://repositorio.cbc.ufms.br:8080/jspui/handle/123456789/1802

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

22. Wang, Yi. Dimensions of guest house service: perceptions of owners and expectations of business travellers.

Degree: Faculty of Business and Economic Sciences, 2005, Nelson Mandela Metropolitan University

 The need for successful management of a guest house in the increasingly competitive hospitality industry in South Africa, compels guest house owners to understand their… (more)

Subjects/Keywords: Hospitality industry  – Customer relations; Boardinghouses  – Customer services  – South Africa; Consumer satisfaction  – South Africa

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wang, Y. (2005). Dimensions of guest house service: perceptions of owners and expectations of business travellers. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/d1006215

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wang, Yi. “Dimensions of guest house service: perceptions of owners and expectations of business travellers.” 2005. Thesis, Nelson Mandela Metropolitan University. Accessed October 16, 2019. http://hdl.handle.net/10948/d1006215.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wang, Yi. “Dimensions of guest house service: perceptions of owners and expectations of business travellers.” 2005. Web. 16 Oct 2019.

Vancouver:

Wang Y. Dimensions of guest house service: perceptions of owners and expectations of business travellers. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2005. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10948/d1006215.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wang Y. Dimensions of guest house service: perceptions of owners and expectations of business travellers. [Thesis]. Nelson Mandela Metropolitan University; 2005. Available from: http://hdl.handle.net/10948/d1006215

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

23. Strassburger, Nândri Cândida. Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços.

Degree: 2009, Universidade de Caxias do Sul

 Atualmente, percebe-se que algumas unidades hospitalares, preocupadas com as constantes mudanças no mundo globalizado, onde a demanda está em constante evolução, aplicam em suas organizações… (more)

Subjects/Keywords: ADMINISTRACAO DE SETORES ESPECIFICOS; Hotelaria hospitalar; Hospitalidade; Serviços ao cliente; Gestão; Hospitais - Administração; Hospital catering; Hotels; Hospitality; Customer services; Management; Hospitals administration

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APA (6th Edition):

Strassburger, N. C. (2009). Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços. (Masters Thesis). Universidade de Caxias do Sul. Retrieved from https://repositorio.ucs.br/handle/11338/552

Chicago Manual of Style (16th Edition):

Strassburger, Nândri Cândida. “Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços.” 2009. Masters Thesis, Universidade de Caxias do Sul. Accessed October 16, 2019. https://repositorio.ucs.br/handle/11338/552.

MLA Handbook (7th Edition):

Strassburger, Nândri Cândida. “Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços.” 2009. Web. 16 Oct 2019.

Vancouver:

Strassburger NC. Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços. [Internet] [Masters thesis]. Universidade de Caxias do Sul; 2009. [cited 2019 Oct 16]. Available from: https://repositorio.ucs.br/handle/11338/552.

Council of Science Editors:

Strassburger NC. Hotelaria hospitalar : um estudo sobre a gestão da qualidade dos serviços. [Masters Thesis]. Universidade de Caxias do Sul; 2009. Available from: https://repositorio.ucs.br/handle/11338/552


Universidade do Rio Grande do Norte

24. Lima, Karla Angélica Dantas de. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .

Degree: 2008, Universidade do Rio Grande do Norte

 The present study has got as its aim to show how the impressions management is being used by the hotels in Paraiba State. For that,… (more)

Subjects/Keywords: Gerenciamento de impressões; Qualidade de serviços; Hotelaria; Impressions management; Services quality; Hospitality

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APA (6th Edition):

Lima, K. A. D. d. (2008). Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . (Masters Thesis). Universidade do Rio Grande do Norte. Retrieved from http://repositorio.ufrn.br/handle/123456789/12106

Chicago Manual of Style (16th Edition):

Lima, Karla Angélica Dantas de. “Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .” 2008. Masters Thesis, Universidade do Rio Grande do Norte. Accessed October 16, 2019. http://repositorio.ufrn.br/handle/123456789/12106.

MLA Handbook (7th Edition):

Lima, Karla Angélica Dantas de. “Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba .” 2008. Web. 16 Oct 2019.

Vancouver:

Lima KADd. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . [Internet] [Masters thesis]. Universidade do Rio Grande do Norte; 2008. [cited 2019 Oct 16]. Available from: http://repositorio.ufrn.br/handle/123456789/12106.

Council of Science Editors:

Lima KADd. Gerenciamento de impressões e qualidade dos serviços em hotéis da Paraíba . [Masters Thesis]. Universidade do Rio Grande do Norte; 2008. Available from: http://repositorio.ufrn.br/handle/123456789/12106

25. Lagiewski, Richard Mark. Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation.

Degree: PhD, 2015, Edinburgh Napier University

 HEIs have, over the recent decade, been involved in internationalisation of their academic programmes and in the delivery of their degrees in international locations. Internationalisation… (more)

Subjects/Keywords: 378; Internationalisation; transnational education; IBCs; hospitality and tourism programmes; study abroad; 378 Higher education; 338.479 Travel related services; LB2300 Higher Education; Tourism; Education

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lagiewski, R. M. (2015). Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation. (Doctoral Dissertation). Edinburgh Napier University. Retrieved from http://researchrepository.napier.ac.uk/Output/455560 ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.725110

Chicago Manual of Style (16th Edition):

Lagiewski, Richard Mark. “Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation.” 2015. Doctoral Dissertation, Edinburgh Napier University. Accessed October 16, 2019. http://researchrepository.napier.ac.uk/Output/455560 ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.725110.

MLA Handbook (7th Edition):

Lagiewski, Richard Mark. “Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation.” 2015. Web. 16 Oct 2019.

Vancouver:

Lagiewski RM. Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation. [Internet] [Doctoral dissertation]. Edinburgh Napier University; 2015. [cited 2019 Oct 16]. Available from: http://researchrepository.napier.ac.uk/Output/455560 ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.725110.

Council of Science Editors:

Lagiewski RM. Exporting hospitality & tourism education abroad and its influence on the home programme internationalisation. [Doctoral Dissertation]. Edinburgh Napier University; 2015. Available from: http://researchrepository.napier.ac.uk/Output/455560 ; https://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.725110


Victoria University

26. Hungchen, Hsieh. Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants.

Degree: phd, School of Hospitality, Tourism and Marketing, 2008, Victoria University

 This study investigates the association between empathy and future purchase intentions (FPI) among customers of high contact services. Empathy is seen as an interpersonal relationship… (more)

Subjects/Keywords: 1504 Services; 1505 Marketing; School of Hospitality Tourism and Marketing

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hungchen, H. (2008). Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants. (Doctoral Dissertation). Victoria University. Retrieved from http://vuir.vu.edu.au/30067/

Chicago Manual of Style (16th Edition):

Hungchen, Hsieh. “Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants.” 2008. Doctoral Dissertation, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/30067/.

MLA Handbook (7th Edition):

Hungchen, Hsieh. “Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants.” 2008. Web. 16 Oct 2019.

Vancouver:

Hungchen H. Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants. [Internet] [Doctoral dissertation]. Victoria University; 2008. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/30067/.

Council of Science Editors:

Hungchen H. Empathy and consumer purchase intentions : an empirical investigation of upscale restaurants. [Doctoral Dissertation]. Victoria University; 2008. Available from: http://vuir.vu.edu.au/30067/


Victoria University

27. Sophonsiri, Vanida. Developing host-guest relationships in Thai tourist resorts.

Degree: phd, School of Hospitality, Tourism, and Marketing, 2008, Victoria University

 This relationship marketing study investigates the influence of national culture on the development of host-guest relationships between local and international tourists and Thai resort operators… (more)

Subjects/Keywords: 350000 Commerce, Management, Tourism and Services; School of Hospitality Tourism and Marketing

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APA (6th Edition):

Sophonsiri, V. (2008). Developing host-guest relationships in Thai tourist resorts. (Doctoral Dissertation). Victoria University. Retrieved from http://vuir.vu.edu.au/1423/

Chicago Manual of Style (16th Edition):

Sophonsiri, Vanida. “Developing host-guest relationships in Thai tourist resorts.” 2008. Doctoral Dissertation, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/1423/.

MLA Handbook (7th Edition):

Sophonsiri, Vanida. “Developing host-guest relationships in Thai tourist resorts.” 2008. Web. 16 Oct 2019.

Vancouver:

Sophonsiri V. Developing host-guest relationships in Thai tourist resorts. [Internet] [Doctoral dissertation]. Victoria University; 2008. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/1423/.

Council of Science Editors:

Sophonsiri V. Developing host-guest relationships in Thai tourist resorts. [Doctoral Dissertation]. Victoria University; 2008. Available from: http://vuir.vu.edu.au/1423/


Victoria University

28. White, Paul. The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach.

Degree: Victoria Graduate School of Business, 2007, Victoria University

 Electronic Funds Transfer (‘EFT’) as a modern, global consumer payment method continues to expand rapidly by comparison with credit cards and traditional paper-based forms of… (more)

Subjects/Keywords: 350000 Commerce, Management, Tourism and Services; School of Hospitality Tourism and Marketing

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APA (6th Edition):

White, P. (2007). The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach. (Thesis). Victoria University. Retrieved from http://vuir.vu.edu.au/1483/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

White, Paul. “The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach.” 2007. Thesis, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/1483/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

White, Paul. “The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach.” 2007. Web. 16 Oct 2019.

Vancouver:

White P. The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach. [Internet] [Thesis]. Victoria University; 2007. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/1483/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

White P. The regulation of electronic funds transfer in Australia: an integrated multidisciplinary approach. [Thesis]. Victoria University; 2007. Available from: http://vuir.vu.edu.au/1483/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Victoria University

29. Aubke, Florian. Acceptance of teaching technology in hospitality education: impact of personality.

Degree: Faculty of Business and Law, 2007, Victoria University

Hospitality educators teach increasingly diverse student cohorts, operate within a challenging economic environment, but need to provide graduates with a wide range of academic and… (more)

Subjects/Keywords: 350000 Commerce, Management, Tourism and Services; School of Hospitality Tourism and Marketing

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APA (6th Edition):

Aubke, F. (2007). Acceptance of teaching technology in hospitality education: impact of personality. (Masters Thesis). Victoria University. Retrieved from http://vuir.vu.edu.au/1498/

Chicago Manual of Style (16th Edition):

Aubke, Florian. “Acceptance of teaching technology in hospitality education: impact of personality.” 2007. Masters Thesis, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/1498/.

MLA Handbook (7th Edition):

Aubke, Florian. “Acceptance of teaching technology in hospitality education: impact of personality.” 2007. Web. 16 Oct 2019.

Vancouver:

Aubke F. Acceptance of teaching technology in hospitality education: impact of personality. [Internet] [Masters thesis]. Victoria University; 2007. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/1498/.

Council of Science Editors:

Aubke F. Acceptance of teaching technology in hospitality education: impact of personality. [Masters Thesis]. Victoria University; 2007. Available from: http://vuir.vu.edu.au/1498/


Victoria University

30. Jago, Leo Kenneth. Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective.

Degree: phd, Department of Hospitality, Tourism and Marketing, 1997, Victoria University

 Despite the fact that special events have become key components of the tourism development strategy for many regions, the amount of research that has been… (more)

Subjects/Keywords: 350000 Commerce, Management, Tourism and Services; School of Hospitality Tourism and Marketing

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jago, L. K. (1997). Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective. (Doctoral Dissertation). Victoria University. Retrieved from http://vuir.vu.edu.au/1501/

Chicago Manual of Style (16th Edition):

Jago, Leo Kenneth. “Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective.” 1997. Doctoral Dissertation, Victoria University. Accessed October 16, 2019. http://vuir.vu.edu.au/1501/.

MLA Handbook (7th Edition):

Jago, Leo Kenneth. “Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective.” 1997. Web. 16 Oct 2019.

Vancouver:

Jago LK. Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective. [Internet] [Doctoral dissertation]. Victoria University; 1997. [cited 2019 Oct 16]. Available from: http://vuir.vu.edu.au/1501/.

Council of Science Editors:

Jago LK. Special events and tourism behaviour: a conceptualisation and an empirical analysis from a values perspective. [Doctoral Dissertation]. Victoria University; 1997. Available from: http://vuir.vu.edu.au/1501/

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