Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

Sorted by: relevance · author · university · dateNew search

You searched for subject:(Customer profitability). Showing records 1 – 30 of 43 total matches.

[1] [2]

Search Limiters

Last 2 Years | English Only

▼ Search Limiters


Victoria University of Wellington

1. Bates, Ken. An investigation into customer accounting in customer-focused organisations.

Degree: 2016, Victoria University of Wellington

 Management accounting information should aid management in the design and implementation of strategy. Firms adopting a customer-focused strategy need customer accounting (CA) metrics. Yet accounting… (more)

Subjects/Keywords: Customer Accounting; Customer Profitability Analysis; Bank; Courier

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bates, K. (2016). An investigation into customer accounting in customer-focused organisations. (Doctoral Dissertation). Victoria University of Wellington. Retrieved from http://hdl.handle.net/10063/6152

Chicago Manual of Style (16th Edition):

Bates, Ken. “An investigation into customer accounting in customer-focused organisations.” 2016. Doctoral Dissertation, Victoria University of Wellington. Accessed November 12, 2019. http://hdl.handle.net/10063/6152.

MLA Handbook (7th Edition):

Bates, Ken. “An investigation into customer accounting in customer-focused organisations.” 2016. Web. 12 Nov 2019.

Vancouver:

Bates K. An investigation into customer accounting in customer-focused organisations. [Internet] [Doctoral dissertation]. Victoria University of Wellington; 2016. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10063/6152.

Council of Science Editors:

Bates K. An investigation into customer accounting in customer-focused organisations. [Doctoral Dissertation]. Victoria University of Wellington; 2016. Available from: http://hdl.handle.net/10063/6152


Massey University

2. Balasubramanian, Ravi. The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus .

Degree: 2012, Massey University

 Empirical studies on customer profitability in business markets have reported wide profitability variation and a skewed distribution, typically a small number of very profitable customers… (more)

Subjects/Keywords: Customer profitability; Customer relations; Business relationships

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Balasubramanian, R. (2012). The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus . (Thesis). Massey University. Retrieved from http://hdl.handle.net/10179/3439

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Balasubramanian, Ravi. “The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus .” 2012. Thesis, Massey University. Accessed November 12, 2019. http://hdl.handle.net/10179/3439.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Balasubramanian, Ravi. “The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus .” 2012. Web. 12 Nov 2019.

Vancouver:

Balasubramanian R. The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus . [Internet] [Thesis]. Massey University; 2012. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10179/3439.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Balasubramanian R. The link between customer profitability in business-to-business markets and the nature of business relationships : a thesis presented in partial fulfilment of the requirements for the degree of Doctor of Philosophy in Marketing, Massey University, Wellington campus . [Thesis]. Massey University; 2012. Available from: http://hdl.handle.net/10179/3439

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Univerzitet u Beogradu

3. Pobrić, Amira R. Merenje i upravljanje profitabilnošću kupaca.

Degree: Ekonomski fakultet, 2016, Univerzitet u Beogradu

Društvene nauke / Računovodstvo

Stvaranje vrednosti za vlasnike predstavlja primarni cilj svake profitno orijentisane organizacije. Da bi se ostvario ovaj cilj potrebno je istovremeno zadovoljiti… (more)

Subjects/Keywords: value creation; customer relationship management; customer accounting; Customer Profitability; customer valuation

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pobrić, A. R. (2016). Merenje i upravljanje profitabilnošću kupaca. (Thesis). Univerzitet u Beogradu. Retrieved from https://fedorabg.bg.ac.rs/fedora/get/o:11160/bdef:Content/get

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pobrić, Amira R. “Merenje i upravljanje profitabilnošću kupaca.” 2016. Thesis, Univerzitet u Beogradu. Accessed November 12, 2019. https://fedorabg.bg.ac.rs/fedora/get/o:11160/bdef:Content/get.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pobrić, Amira R. “Merenje i upravljanje profitabilnošću kupaca.” 2016. Web. 12 Nov 2019.

Vancouver:

Pobrić AR. Merenje i upravljanje profitabilnošću kupaca. [Internet] [Thesis]. Univerzitet u Beogradu; 2016. [cited 2019 Nov 12]. Available from: https://fedorabg.bg.ac.rs/fedora/get/o:11160/bdef:Content/get.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pobrić AR. Merenje i upravljanje profitabilnošću kupaca. [Thesis]. Univerzitet u Beogradu; 2016. Available from: https://fedorabg.bg.ac.rs/fedora/get/o:11160/bdef:Content/get

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


De Montfort University

4. Abele, Karin P. N. Customer equity : dimensions and realisation process.

Degree: PhD, 2009, De Montfort University

 A number of researcher and practitioners have identified a dramatic increase in competition and market transparency as the driving force behind the decline in customer(more)

Subjects/Keywords: 381; customer equity; customer profitability; value proposition; customer loyalty

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Abele, K. P. N. (2009). Customer equity : dimensions and realisation process. (Doctoral Dissertation). De Montfort University. Retrieved from http://hdl.handle.net/2086/2390

Chicago Manual of Style (16th Edition):

Abele, Karin P N. “Customer equity : dimensions and realisation process.” 2009. Doctoral Dissertation, De Montfort University. Accessed November 12, 2019. http://hdl.handle.net/2086/2390.

MLA Handbook (7th Edition):

Abele, Karin P N. “Customer equity : dimensions and realisation process.” 2009. Web. 12 Nov 2019.

Vancouver:

Abele KPN. Customer equity : dimensions and realisation process. [Internet] [Doctoral dissertation]. De Montfort University; 2009. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/2086/2390.

Council of Science Editors:

Abele KPN. Customer equity : dimensions and realisation process. [Doctoral Dissertation]. De Montfort University; 2009. Available from: http://hdl.handle.net/2086/2390

5. Kanbar, Ahmad Salman. Handelsbankens användande av CRM -Är det lönsamt?.

Degree: Sustainable Development of Society and Technology, 2012, Mälardalen University

Frågeställning: På vilket sätt används CRM av Handelsbanken och hur påverkar det bankens lönsamhet? Syfte: Syftet med detta arbete är att kunna öka kunskapen om hur… (more)

Subjects/Keywords: Customer Relationship Management; CRM; profitability; Handelsbanken; Customer Relationship Management; CRM; lönsamhet; Handelsbanken

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kanbar, A. S. (2012). Handelsbankens användande av CRM -Är det lönsamt?. (Thesis). Mälardalen University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-14998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kanbar, Ahmad Salman. “Handelsbankens användande av CRM -Är det lönsamt?.” 2012. Thesis, Mälardalen University. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-14998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kanbar, Ahmad Salman. “Handelsbankens användande av CRM -Är det lönsamt?.” 2012. Web. 12 Nov 2019.

Vancouver:

Kanbar AS. Handelsbankens användande av CRM -Är det lönsamt?. [Internet] [Thesis]. Mälardalen University; 2012. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-14998.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kanbar AS. Handelsbankens användande av CRM -Är det lönsamt?. [Thesis]. Mälardalen University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:mdh:diva-14998

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Cranfield University

6. Ryals, Lynette. The total value of the customer and targeted marketing strategies.

Degree: PhD, 2002, Cranfield University

 The literature shows some recent calls for an end to 'unaccountable' marketing (Rust et al., 2001; Sheth and Sharma, 2001) and the use of customer(more)

Subjects/Keywords: 658; Customer profitability analysis

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ryals, L. (2002). The total value of the customer and targeted marketing strategies. (Doctoral Dissertation). Cranfield University. Retrieved from http://dspace.lib.cranfield.ac.uk/handle/1826/10618 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.250254

Chicago Manual of Style (16th Edition):

Ryals, Lynette. “The total value of the customer and targeted marketing strategies.” 2002. Doctoral Dissertation, Cranfield University. Accessed November 12, 2019. http://dspace.lib.cranfield.ac.uk/handle/1826/10618 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.250254.

MLA Handbook (7th Edition):

Ryals, Lynette. “The total value of the customer and targeted marketing strategies.” 2002. Web. 12 Nov 2019.

Vancouver:

Ryals L. The total value of the customer and targeted marketing strategies. [Internet] [Doctoral dissertation]. Cranfield University; 2002. [cited 2019 Nov 12]. Available from: http://dspace.lib.cranfield.ac.uk/handle/1826/10618 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.250254.

Council of Science Editors:

Ryals L. The total value of the customer and targeted marketing strategies. [Doctoral Dissertation]. Cranfield University; 2002. Available from: http://dspace.lib.cranfield.ac.uk/handle/1826/10618 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.250254


University of Bradford

7. Khan, Osman. The impact of business orientations on customer loyalty : an empirical study using a case study approach.

Degree: PhD, 2009, University of Bradford

Customer loyalty is considered to be critically important to growth, profitability and sustainability. It has received much attention by practitioner and managers. However, some important… (more)

Subjects/Keywords: 381; Customer loyalty; Company profitability; Sustainability; Growth; Businesses; Loyalty management model

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Khan, O. (2009). The impact of business orientations on customer loyalty : an empirical study using a case study approach. (Doctoral Dissertation). University of Bradford. Retrieved from http://hdl.handle.net/10454/4324

Chicago Manual of Style (16th Edition):

Khan, Osman. “The impact of business orientations on customer loyalty : an empirical study using a case study approach.” 2009. Doctoral Dissertation, University of Bradford. Accessed November 12, 2019. http://hdl.handle.net/10454/4324.

MLA Handbook (7th Edition):

Khan, Osman. “The impact of business orientations on customer loyalty : an empirical study using a case study approach.” 2009. Web. 12 Nov 2019.

Vancouver:

Khan O. The impact of business orientations on customer loyalty : an empirical study using a case study approach. [Internet] [Doctoral dissertation]. University of Bradford; 2009. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10454/4324.

Council of Science Editors:

Khan O. The impact of business orientations on customer loyalty : an empirical study using a case study approach. [Doctoral Dissertation]. University of Bradford; 2009. Available from: http://hdl.handle.net/10454/4324

8. Narasimhan, P L. Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -.

Degree: Business Administration, 2015, Aligarh Muslim University

Abstract not available newline newline

Bibliography p. 251-266, Appendix p. 238-241

Advisors/Committee Members: Khan, Kaleem Mohammad.

Subjects/Keywords: Optimising; Profitability; Customer; Satisfaction; Machinery

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Narasimhan, P. L. (2015). Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -. (Thesis). Aligarh Muslim University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/53678

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Narasimhan, P L. “Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -.” 2015. Thesis, Aligarh Muslim University. Accessed November 12, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/53678.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Narasimhan, P L. “Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -.” 2015. Web. 12 Nov 2019.

Vancouver:

Narasimhan PL. Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -. [Internet] [Thesis]. Aligarh Muslim University; 2015. [cited 2019 Nov 12]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/53678.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Narasimhan PL. Optimising profitability through customer satisfaction of the customers of textile machinery industry a study; -. [Thesis]. Aligarh Muslim University; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/53678

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade do Rio Grande do Sul

9. Souza, Marcone Hahan de. A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil.

Degree: 2014, Universidade do Rio Grande do Sul

Ao considerar que as empresas de serviços contábeis não prestam somente serviços na área contábil, mas também nas áreas societária, trabalhista e tributária, dentre outras;… (more)

Subjects/Keywords: Costs; Contabilidade de custos; Lucro; Financial services companies; Customer profitability

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Souza, M. H. d. (2014). A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil. (Thesis). Universidade do Rio Grande do Sul. Retrieved from http://hdl.handle.net/10183/103953

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Souza, Marcone Hahan de. “A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil.” 2014. Thesis, Universidade do Rio Grande do Sul. Accessed November 12, 2019. http://hdl.handle.net/10183/103953.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Souza, Marcone Hahan de. “A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil.” 2014. Web. 12 Nov 2019.

Vancouver:

Souza MHd. A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil. [Internet] [Thesis]. Universidade do Rio Grande do Sul; 2014. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10183/103953.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Souza MHd. A lucratividade dos clientes das empresas de serviços contábeis : um estudo de caso da M&M Assessoria Contábil. [Thesis]. Universidade do Rio Grande do Sul; 2014. Available from: http://hdl.handle.net/10183/103953

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

10. Agota, Daniel. Designing customer rewards programs for repeated purchase using optimization methods.

Degree: 2015, , Department of Industrial Economics

  A Customer Rewards Program (CRP) or a loyalty program is characterized by customers being rewarded for repeated purchases. The goal of these programs is… (more)

Subjects/Keywords: Customer rewards programs; CRP; loyalty programs; optimization; profitability

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Agota, D. (2015). Designing customer rewards programs for repeated purchase using optimization methods. (Thesis). , Department of Industrial Economics. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3754

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Agota, Daniel. “Designing customer rewards programs for repeated purchase using optimization methods.” 2015. Thesis, , Department of Industrial Economics. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3754.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Agota, Daniel. “Designing customer rewards programs for repeated purchase using optimization methods.” 2015. Web. 12 Nov 2019.

Vancouver:

Agota D. Designing customer rewards programs for repeated purchase using optimization methods. [Internet] [Thesis]. , Department of Industrial Economics; 2015. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3754.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Agota D. Designing customer rewards programs for repeated purchase using optimization methods. [Thesis]. , Department of Industrial Economics; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3754

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linnaeus University

11. Lindström, Amanda. CRM Tool & Philosophy : The Clue to a Customer-Centric Organization.

Degree: Linnaeus School of Business and Economics, 2010, Linnaeus University

  This thesis is focused on studying Customer Relationship Management (CRM) tool and philosophy implementation and how it develops a customer-centric view within organizations. Nowadays… (more)

Subjects/Keywords: Customer-Centricity; Channel Management; Customer Value; Customer Relationship Management; Relationship Dependency; Loyalty; Profitability; Segmentation; Roadmap; Implementation; Success Measurement; Business studies; Företagsekonomi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lindström, A. (2010). CRM Tool & Philosophy : The Clue to a Customer-Centric Organization. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6414

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lindström, Amanda. “CRM Tool & Philosophy : The Clue to a Customer-Centric Organization.” 2010. Thesis, Linnaeus University. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6414.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lindström, Amanda. “CRM Tool & Philosophy : The Clue to a Customer-Centric Organization.” 2010. Web. 12 Nov 2019.

Vancouver:

Lindström A. CRM Tool & Philosophy : The Clue to a Customer-Centric Organization. [Internet] [Thesis]. Linnaeus University; 2010. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6414.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lindström A. CRM Tool & Philosophy : The Clue to a Customer-Centric Organization. [Thesis]. Linnaeus University; 2010. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-6414

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

12. Nukpezah, Daniel. What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry.

Degree: 2009, , School of Management

Customer loyalty as a concept is a critical strategic option in today’s competitive environment. It is no surprise therefore that managers and researchers have… (more)

Subjects/Keywords: Service quality; customer satisfaction; competitive pricing (price satisfaction); customer loyalty; brand image and reputation; customer switching; profitability; market share; SERVPERF; SERVQUAL

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nukpezah, D. (2009). What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1190

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nukpezah, Daniel. “What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry.” 2009. Thesis, , School of Management. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1190.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nukpezah, Daniel. “What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry.” 2009. Web. 12 Nov 2019.

Vancouver:

Nukpezah D. What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry. [Internet] [Thesis]. , School of Management; 2009. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1190.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nukpezah D. What Drives customer loyalty and Profitability? Analysis of Perspectives of retail customers in Ghana's Banking Industry. [Thesis]. , School of Management; 2009. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1190

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vytautas Magnus University

13. Norvaišienė, Gitana. Vartotojų pelningumo vertinimas ir valdymas.

Degree: Master, Marketing and Administration, 2010, Vytautas Magnus University

Teorinėje baigiamojo darbo dalyje analizuojama santykių marketingo ir CRM reikšmė vartotojo pažinimui ir vartotojo pelningumo vertinimo metodai, skiriant dėmesį: vartotojo pelningumo sąvokos interpretavimui; veiksnių sąlygojančių… (more)

Subjects/Keywords: Vartotojų pelningumo vertinimas; Vartotojo gyvenimo vertė (CLV); Segmentavimas; Optimalus išteklių paskirstymas; Vartotojų pelningumo valdymas; Customer profitability measurement; Customer lifetime value (CLV); Segmentation; Optimal resource allocation; Customer profitability management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Norvaišienė, Gitana. (2010). Vartotojų pelningumo vertinimas ir valdymas. (Masters Thesis). Vytautas Magnus University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2010~D_20100619_143702-95211 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Norvaišienė, Gitana. “Vartotojų pelningumo vertinimas ir valdymas.” 2010. Masters Thesis, Vytautas Magnus University. Accessed November 12, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2010~D_20100619_143702-95211 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Norvaišienė, Gitana. “Vartotojų pelningumo vertinimas ir valdymas.” 2010. Web. 12 Nov 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Norvaišienė, Gitana. Vartotojų pelningumo vertinimas ir valdymas. [Internet] [Masters thesis]. Vytautas Magnus University; 2010. [cited 2019 Nov 12]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2010~D_20100619_143702-95211 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Norvaišienė, Gitana. Vartotojų pelningumo vertinimas ir valdymas. [Masters Thesis]. Vytautas Magnus University; 2010. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2010~D_20100619_143702-95211 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete


Luleå University of Technology

14. Dahlgren, Christian. Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie.

Degree: 2014, Luleå University of Technology

Customer relationships are a widely discussed subject in the competitive business environment of today. Strong customer relationships are important in order to secure business… (more)

Subjects/Keywords: Social Behaviour Law; Samhälls-; beteendevetenskap; juridik; Customer portfolio analysis; profitability; customer relationship; business attractiveness; customer profitability; CRM; kundportföljanalys; lönsamhet; key account management

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Dahlgren, C. (2014). Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie. (Thesis). Luleå University of Technology. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-51414

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Dahlgren, Christian. “Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie.” 2014. Thesis, Luleå University of Technology. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-51414.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Dahlgren, Christian. “Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie.” 2014. Web. 12 Nov 2019.

Vancouver:

Dahlgren C. Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie. [Internet] [Thesis]. Luleå University of Technology; 2014. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-51414.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Dahlgren C. Utveckling av en kundportföljanalys med avseende på lönsamhet : En fallstudie. [Thesis]. Luleå University of Technology; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:ltu:diva-51414

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Canterbury

15. Shanahan, Yvonne Petronella. A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis.

Degree: Accountancy, Finance and Information Systems, 2002, University of Canterbury

 This research undertakes a contingency theory examination of strategy and cost system alignment based on customer retention and customer profitability analysis. Previous research and consultancy… (more)

Subjects/Keywords: Customer retention; customer profitability analysis; firm performance

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Shanahan, Y. P. (2002). A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis. (Thesis). University of Canterbury. Retrieved from http://hdl.handle.net/10092/865

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Shanahan, Yvonne Petronella. “A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis.” 2002. Thesis, University of Canterbury. Accessed November 12, 2019. http://hdl.handle.net/10092/865.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Shanahan, Yvonne Petronella. “A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis.” 2002. Web. 12 Nov 2019.

Vancouver:

Shanahan YP. A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis. [Internet] [Thesis]. University of Canterbury; 2002. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10092/865.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Shanahan YP. A Contingent Examination of Strategy-Cost System Alignment: Customer Retention and Customer Profitability Analysis. [Thesis]. University of Canterbury; 2002. Available from: http://hdl.handle.net/10092/865

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Massey University

16. Garland, Brian Donald. The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North .

Degree: 2001, Massey University

 The notion of a service-profit chain has been prevalent in business for many years although only since the 1980s has academic research in services management… (more)

Subjects/Keywords: Customer service; Customer satisfaction; Bank profitability; New Zealand banking

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Garland, B. D. (2001). The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North . (Thesis). Massey University. Retrieved from http://hdl.handle.net/10179/2018

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Garland, Brian Donald. “The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North .” 2001. Thesis, Massey University. Accessed November 12, 2019. http://hdl.handle.net/10179/2018.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Garland, Brian Donald. “The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North .” 2001. Web. 12 Nov 2019.

Vancouver:

Garland BD. The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North . [Internet] [Thesis]. Massey University; 2001. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10179/2018.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Garland BD. The service-profit chain : a New Zealand retail banking example : a thesis presented in partial fulfilment of the requirements for the degree Doctor of Philosophy in Marketing at Massey University, Palmerston North . [Thesis]. Massey University; 2001. Available from: http://hdl.handle.net/10179/2018

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade do Rio Grande do Norte

17. Leitão, Carla Renata Silva. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .

Degree: 2002, Universidade do Rio Grande do Norte

 This study presents an investigation about customer profitability in the hotel industry. It exposes the hotel industry´s history and its managerial environment, besides its importance… (more)

Subjects/Keywords: Clientes; Rentabilidade; Informação; Customer; Profitability; Information

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Leitão, C. R. S. (2002). Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . (Masters Thesis). Universidade do Rio Grande do Norte. Retrieved from http://repositorio.ufrn.br/handle/123456789/18175

Chicago Manual of Style (16th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .” 2002. Masters Thesis, Universidade do Rio Grande do Norte. Accessed November 12, 2019. http://repositorio.ufrn.br/handle/123456789/18175.

MLA Handbook (7th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .” 2002. Web. 12 Nov 2019.

Vancouver:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . [Internet] [Masters thesis]. Universidade do Rio Grande do Norte; 2002. [cited 2019 Nov 12]. Available from: http://repositorio.ufrn.br/handle/123456789/18175.

Council of Science Editors:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . [Masters Thesis]. Universidade do Rio Grande do Norte; 2002. Available from: http://repositorio.ufrn.br/handle/123456789/18175


Technical University of Lisbon

18. Pé-Leve, Inês Mafalda da Cunha. Sistema de incentivos e análise da rendibilidade dos clientes.

Degree: 2012, Technical University of Lisbon

Mestrado em Contabilidade, Fiscalidade e Finanças Empresariais

Actualmente, a implementação de um Sistema de Incentivos eficiente é determinante para o desempenho de uma empresa. No… (more)

Subjects/Keywords: Sistema de Incentivos; Análise da Rendibilidade dos Clientes; Motivação; Incentive System; Customer Profitability Analysis; Motivation

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pé-Leve, I. M. d. C. (2012). Sistema de incentivos e análise da rendibilidade dos clientes. (Thesis). Technical University of Lisbon. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/4450

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pé-Leve, Inês Mafalda da Cunha. “Sistema de incentivos e análise da rendibilidade dos clientes.” 2012. Thesis, Technical University of Lisbon. Accessed November 12, 2019. http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/4450.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pé-Leve, Inês Mafalda da Cunha. “Sistema de incentivos e análise da rendibilidade dos clientes.” 2012. Web. 12 Nov 2019.

Vancouver:

Pé-Leve IMdC. Sistema de incentivos e análise da rendibilidade dos clientes. [Internet] [Thesis]. Technical University of Lisbon; 2012. [cited 2019 Nov 12]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/4450.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pé-Leve IMdC. Sistema de incentivos e análise da rendibilidade dos clientes. [Thesis]. Technical University of Lisbon; 2012. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/4450

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade do Rio Grande do Norte

19. Leitão, Carla Renata Silva. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .

Degree: 2002, Universidade do Rio Grande do Norte

 This study presents an investigation about customer profitability in the hotel industry. It exposes the hotel industry´s history and its managerial environment, besides its importance… (more)

Subjects/Keywords: Clientes; Rentabilidade; Informação; Customer; Profitability; Information

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Leitão, C. R. S. (2002). Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . (Thesis). Universidade do Rio Grande do Norte. Retrieved from http://repositorio.ufrn.br/handle/123456789/18175

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .” 2002. Thesis, Universidade do Rio Grande do Norte. Accessed November 12, 2019. http://repositorio.ufrn.br/handle/123456789/18175.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste .” 2002. Web. 12 Nov 2019.

Vancouver:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . [Internet] [Thesis]. Universidade do Rio Grande do Norte; 2002. [cited 2019 Nov 12]. Available from: http://repositorio.ufrn.br/handle/123456789/18175.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste . [Thesis]. Universidade do Rio Grande do Norte; 2002. Available from: http://repositorio.ufrn.br/handle/123456789/18175

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linnaeus University

20. Delatolas, Alexis. Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment.

Degree: Linnaeus School of Business and Economics, 2012, Linnaeus University

  Pricing is a complex yet important process that has a large influence on profitability; however few managers utilize pricing as a strategy to increase… (more)

Subjects/Keywords: customer value; pricing; value-based pricing; value-based selling; profitability; Business studies; Företagsekonomi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Delatolas, A. (2012). Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-20055

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Delatolas, Alexis. “Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment.” 2012. Thesis, Linnaeus University. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-20055.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Delatolas, Alexis. “Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment.” 2012. Web. 12 Nov 2019.

Vancouver:

Delatolas A. Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment. [Internet] [Thesis]. Linnaeus University; 2012. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-20055.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Delatolas A. Obstacles when implementing a value-based pricing strategy : A case study – Volvo Construction Equipment. [Thesis]. Linnaeus University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-20055

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of South Africa

21. Assefa Worede Tesfay. A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia.

Degree: 2016, University of South Africa

 The purpose of the study was to identify a comprehensive measure of performance by assessing the relationship between employee satisfaction and customer satisfaction on the… (more)

Subjects/Keywords: Comprehensive; Performance; Social exchange theory; Attitude theory; Emotional contagion theory; BSC Model; SPC Model; Internal service quality; Employee satisfaction; Customer service quality; Customer satisfaction; Customer loyalty; Profitability; Commercial bank; Ethiopia

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Tesfay, A. W. (2016). A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia. (Doctoral Dissertation). University of South Africa. Retrieved from http://hdl.handle.net/10500/22160

Chicago Manual of Style (16th Edition):

Tesfay, Assefa Worede. “A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia.” 2016. Doctoral Dissertation, University of South Africa. Accessed November 12, 2019. http://hdl.handle.net/10500/22160.

MLA Handbook (7th Edition):

Tesfay, Assefa Worede. “A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia.” 2016. Web. 12 Nov 2019.

Vancouver:

Tesfay AW. A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia. [Internet] [Doctoral dissertation]. University of South Africa; 2016. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10500/22160.

Council of Science Editors:

Tesfay AW. A comprehensive measure of business performance : a study of the commercial banking industry in Ethiopia. [Doctoral Dissertation]. University of South Africa; 2016. Available from: http://hdl.handle.net/10500/22160


University of South Africa

22. Madhovi, Previledge Garikai. Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria .

Degree: 2014, University of South Africa

 This study is set out to assess the effectiveness of customer relationship management (CRM) in the hotel industry. Relying on the integration of several CRM… (more)

Subjects/Keywords: Customer relationship management; Effectiveness of CRM; Hotal performance; Customer satisfaction; Customer loyalty; Levels of CRM; Market share; Profitability; Sales increase and repeat business

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Madhovi, P. G. (2014). Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria . (Masters Thesis). University of South Africa. Retrieved from http://hdl.handle.net/10500/13824

Chicago Manual of Style (16th Edition):

Madhovi, Previledge Garikai. “Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria .” 2014. Masters Thesis, University of South Africa. Accessed November 12, 2019. http://hdl.handle.net/10500/13824.

MLA Handbook (7th Edition):

Madhovi, Previledge Garikai. “Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria .” 2014. Web. 12 Nov 2019.

Vancouver:

Madhovi PG. Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria . [Internet] [Masters thesis]. University of South Africa; 2014. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/10500/13824.

Council of Science Editors:

Madhovi PG. Assessing the effectiveness of customer relationship management (CRM) in the hotels in Pretoria . [Masters Thesis]. University of South Africa; 2014. Available from: http://hdl.handle.net/10500/13824

23. Lundström, Carl-David. Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen.

Degree: Social Sciences, 2016, Södertörn University

Syfte: Studiens syfte är att undersöka svenska och amerikanska företagsmäklares inställning till kundkapitalet och dess värderingsmodeller. Studien syftar även till att finna konsekvenser som… (more)

Subjects/Keywords: Business valuation; customer capital; intellectual capital; business appraiser; customer value; intangible assets; customer lifetime value; customer equity; customer profitability; multi-period excess earnings method; Företagsvärdering; kundkapital; intellektuellt kapital; företagsmäklare; kundvärde; kundvärdering; immateriella tillgångar

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lundström, C. (2016). Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen. (Thesis). Södertörn University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30495

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lundström, Carl-David. “Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen.” 2016. Thesis, Södertörn University. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30495.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lundström, Carl-David. “Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen.” 2016. Web. 12 Nov 2019.

Vancouver:

Lundström C. Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen. [Internet] [Thesis]. Södertörn University; 2016. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30495.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lundström C. Kundkapitalets roll i företagsvärderingen : En jämförande studie mellan svenska och amerikanska företagsmäklares inställning till kundkapitalet i värderingsprocessen. [Thesis]. Södertörn University; 2016. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-30495

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

24. Carla Renata Silva Leitão. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste.

Degree: 2002, Universidade Federal do Rio Grande do Norte

O presente estudo trata da rentabilidade de clientes, através de uma investigação no setor hoteleiro. Expõe a história da hotelaria e o seu ambiente de… (more)

Subjects/Keywords: Clientes; Rentabilidade; Informação; CIENCIAS CONTABEIS; Customer; Profitability; Information

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Leitão, C. R. S. (2002). Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste. (Thesis). Universidade Federal do Rio Grande do Norte. Retrieved from http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=683

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste.” 2002. Thesis, Universidade Federal do Rio Grande do Norte. Accessed November 12, 2019. http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=683.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Leitão, Carla Renata Silva. “Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste.” 2002. Web. 12 Nov 2019.

Vancouver:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste. [Internet] [Thesis]. Universidade Federal do Rio Grande do Norte; 2002. [cited 2019 Nov 12]. Available from: http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=683.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Leitão CRS. Investigação da rentabilidade de clientes: um estudo no setor hoteleiro do Nordeste. [Thesis]. Universidade Federal do Rio Grande do Norte; 2002. Available from: http://bdtd.bczm.ufrn.br/tedesimplificado//tde_busca/arquivo.php?codArquivo=683

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Texas A&M University

25. Tasic, Ivan. Impact of retailer's promotional activities on customer traffic.

Degree: 2007, Texas A&M University

 The usual theoretical assumption that the retailer's promotional activities serve the purpose of attracting customers into stores lacks empirical verification. The relationship between promotional activity… (more)

Subjects/Keywords: customer traffic; price promotions; profitability; panel data

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Tasic, I. (2007). Impact of retailer's promotional activities on customer traffic. (Thesis). Texas A&M University. Retrieved from http://hdl.handle.net/1969.1/5880

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tasic, Ivan. “Impact of retailer's promotional activities on customer traffic.” 2007. Thesis, Texas A&M University. Accessed November 12, 2019. http://hdl.handle.net/1969.1/5880.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tasic, Ivan. “Impact of retailer's promotional activities on customer traffic.” 2007. Web. 12 Nov 2019.

Vancouver:

Tasic I. Impact of retailer's promotional activities on customer traffic. [Internet] [Thesis]. Texas A&M University; 2007. [cited 2019 Nov 12]. Available from: http://hdl.handle.net/1969.1/5880.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tasic I. Impact of retailer's promotional activities on customer traffic. [Thesis]. Texas A&M University; 2007. Available from: http://hdl.handle.net/1969.1/5880

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

26. Conduto, Sérgio Manuel Correia. Rentabilidade e risco na comercialização agregada de energia elétrica.

Degree: 2013, Repositório Científico do Instituto Politécnico de Lisboa

Dissertação para obtenção do grau de Mestre em Engenharia Electrotécnica na Área de Especialização de Energia

As relações comerciais existentes no mercado elétrico português têm… (more)

Subjects/Keywords: Liberalização; Mercados de energia elétrica; Agregadores; Comercialização; Carteira de clientes; Rentabilidade; Risco; Liberalization; Electricity markets; Aggregators; Marketing; Customer portfolio; Profitability; Risk

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Conduto, S. M. C. (2013). Rentabilidade e risco na comercialização agregada de energia elétrica. (Thesis). Repositório Científico do Instituto Politécnico de Lisboa. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/3205

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Conduto, Sérgio Manuel Correia. “Rentabilidade e risco na comercialização agregada de energia elétrica.” 2013. Thesis, Repositório Científico do Instituto Politécnico de Lisboa. Accessed November 12, 2019. http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/3205.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Conduto, Sérgio Manuel Correia. “Rentabilidade e risco na comercialização agregada de energia elétrica.” 2013. Web. 12 Nov 2019.

Vancouver:

Conduto SMC. Rentabilidade e risco na comercialização agregada de energia elétrica. [Internet] [Thesis]. Repositório Científico do Instituto Politécnico de Lisboa; 2013. [cited 2019 Nov 12]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/3205.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Conduto SMC. Rentabilidade e risco na comercialização agregada de energia elétrica. [Thesis]. Repositório Científico do Instituto Politécnico de Lisboa; 2013. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ipl.pt:10400.21/3205

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

27. Merkan, Matjaž. POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA.

Degree: 2016, Univerza v Mariboru

Podjetja v današnjem poslovnem svetu stremijo k temu, da so v središču njihove pozornosti dobičkonosni odjemalci. Učinkovit in celovit menedžment odnosov z odjemalci (v nadaljevanju… (more)

Subjects/Keywords: menedžment odnosov z odjemalci; CRM; marketing; dobičkonosnost; predelovalne dejavnosti; customer relationship management; CRM; marketing; profitability; manufacturing; info:eu-repo/classification/udc/659.4

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Merkan, M. (2016). POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=58888 ; https://dk.um.si/Dokument.php?id=90171&dn= ; https://plus.si.cobiss.net/opac7/bib/12488220?lang=sl

Chicago Manual of Style (16th Edition):

Merkan, Matjaž. “POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA.” 2016. Masters Thesis, Univerza v Mariboru. Accessed November 12, 2019. https://dk.um.si/IzpisGradiva.php?id=58888 ; https://dk.um.si/Dokument.php?id=90171&dn= ; https://plus.si.cobiss.net/opac7/bib/12488220?lang=sl.

MLA Handbook (7th Edition):

Merkan, Matjaž. “POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA.” 2016. Web. 12 Nov 2019.

Vancouver:

Merkan M. POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA. [Internet] [Masters thesis]. Univerza v Mariboru; 2016. [cited 2019 Nov 12]. Available from: https://dk.um.si/IzpisGradiva.php?id=58888 ; https://dk.um.si/Dokument.php?id=90171&dn= ; https://plus.si.cobiss.net/opac7/bib/12488220?lang=sl.

Council of Science Editors:

Merkan M. POVEZANOST MED UPORABO MANAGEMENTA ODNOSOV Z ODJEMALCI IN DOBIČKONOSNOSTJO PODJETJA. [Masters Thesis]. Univerza v Mariboru; 2016. Available from: https://dk.um.si/IzpisGradiva.php?id=58888 ; https://dk.um.si/Dokument.php?id=90171&dn= ; https://plus.si.cobiss.net/opac7/bib/12488220?lang=sl


University of Georgia

28. Park, Shawn Saeyeul. Essays in corporate diversification.

Degree: PhD, Business Administration, 2014, University of Georgia

 This dissertation finds new evidence on the implications of corporate diversification on profitability, risk, and the information environment of firms. In the first essay, we… (more)

Subjects/Keywords: Customer Concentration; Customer-specific Investment; SG&A Expense; Profitability; Default Risk; Post-earnings-announcement Drift; Conglomerates; Mispricing; Limits to Arbitrage; Complicated Firms

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Park, S. S. (2014). Essays in corporate diversification. (Doctoral Dissertation). University of Georgia. Retrieved from http://purl.galileo.usg.edu/uga_etd/park_shawn-saeyeul_201408_phd

Chicago Manual of Style (16th Edition):

Park, Shawn Saeyeul. “Essays in corporate diversification.” 2014. Doctoral Dissertation, University of Georgia. Accessed November 12, 2019. http://purl.galileo.usg.edu/uga_etd/park_shawn-saeyeul_201408_phd.

MLA Handbook (7th Edition):

Park, Shawn Saeyeul. “Essays in corporate diversification.” 2014. Web. 12 Nov 2019.

Vancouver:

Park SS. Essays in corporate diversification. [Internet] [Doctoral dissertation]. University of Georgia; 2014. [cited 2019 Nov 12]. Available from: http://purl.galileo.usg.edu/uga_etd/park_shawn-saeyeul_201408_phd.

Council of Science Editors:

Park SS. Essays in corporate diversification. [Doctoral Dissertation]. University of Georgia; 2014. Available from: http://purl.galileo.usg.edu/uga_etd/park_shawn-saeyeul_201408_phd


Technical University of Lisbon

29. Santos, Helder Miguel Ferreira Rebelo dos. Análise da rendibilidade de uma carteira de seguros.

Degree: 2012, Technical University of Lisbon

Mestrado em Ciências Empresariais

Uma característica intrínseca aos seguros e fundos de pensões tem a ver com o facto de se receberem os prémios ou… (more)

Subjects/Keywords: Marketing Relacional; Fidelização e Retenção de clientes; CRM; Valor do cliente; Modelo de rendibilidade; Relationship Marketing; Customer Loyalty and Retention; Customer Value; Profitability Model

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Santos, H. M. F. R. d. (2012). Análise da rendibilidade de uma carteira de seguros. (Thesis). Technical University of Lisbon. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10829

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Santos, Helder Miguel Ferreira Rebelo dos. “Análise da rendibilidade de uma carteira de seguros.” 2012. Thesis, Technical University of Lisbon. Accessed November 12, 2019. http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10829.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Santos, Helder Miguel Ferreira Rebelo dos. “Análise da rendibilidade de uma carteira de seguros.” 2012. Web. 12 Nov 2019.

Vancouver:

Santos HMFRd. Análise da rendibilidade de uma carteira de seguros. [Internet] [Thesis]. Technical University of Lisbon; 2012. [cited 2019 Nov 12]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10829.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Santos HMFRd. Análise da rendibilidade de uma carteira de seguros. [Thesis]. Technical University of Lisbon; 2012. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10829

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linnaeus University

30. Fyhr, Ebba; Petersson, Stina. Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten.

Degree: Management Accounting and Logistics, 2019, Linnaeus University

Bakgrund och problem: Kundlönsamhetsberäkningar görs för att företag ska få kunskap om lönsamheten per kund. Informationen utgör sedan beslutsunderlag för styrning mot ökad total kundlönsamhet.… (more)

Subjects/Keywords: Customer profitability analysis; customer profitability calculations; profitable/non profitable customers; non-financial value; organization management; Kundlönsamhetsanalys; kundlönsamhetsberäkning; kompletterande faktorer; styrning mot optimal kundlönsamhet; lönsamma/olönsamma kunder; icke- finansiella värden; strategiskt värde; verksamhetsstyrning; Business Administration; Företagsekonomi

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Fyhr, Ebba; Petersson, S. (2019). Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-89224

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Fyhr, Ebba; Petersson, Stina. “Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten.” 2019. Thesis, Linnaeus University. Accessed November 12, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-89224.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Fyhr, Ebba; Petersson, Stina. “Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten.” 2019. Web. 12 Nov 2019.

Vancouver:

Fyhr, Ebba; Petersson S. Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten. [Internet] [Thesis]. Linnaeus University; 2019. [cited 2019 Nov 12]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-89224.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Fyhr, Ebba; Petersson S. Kundlönsamhetsanalyser : En studie om hur företag inkluderar kompletterande faktorer i sina kundlönsamhetsanalyser för att uppnå ett mer komplett beslutsunderlag för styrning av verksamheten. [Thesis]. Linnaeus University; 2019. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-89224

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

[1] [2]

.