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You searched for subject:(Customer loyalty). Showing records 1 – 30 of 559 total matches.

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University of Johannesburg

1. Ngcobo, Philisani David. An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division.

Degree: 2012, University of Johannesburg

M.B.A.

Increasing customer longevity in branch banking is a difficult process, with the average bank loosing fifteen (15%) to twenty (20%) percent of its customers… (more)

Subjects/Keywords: Customer loyalty.; Customer services

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ngcobo, P. D. (2012). An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/7682

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ngcobo, Philisani David. “An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division.” 2012. Thesis, University of Johannesburg. Accessed October 16, 2019. http://hdl.handle.net/10210/7682.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ngcobo, Philisani David. “An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division.” 2012. Web. 16 Oct 2019.

Vancouver:

Ngcobo PD. An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division. [Internet] [Thesis]. University of Johannesburg; 2012. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10210/7682.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ngcobo PD. An investigation of customer switching/defection behaviour in a selected segment of Standard Bank retail division. [Thesis]. University of Johannesburg; 2012. Available from: http://hdl.handle.net/10210/7682

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

2. Pugazhenthi, Poornima. Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods.

Degree: 2011, , School of Management

  Before several decades a retail store was only a small shop in the locality from where the consumers living nearby would buy groceries and… (more)

Subjects/Keywords: Customer Loyalty; FMCG

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APA (6th Edition):

Pugazhenthi, P. (2011). Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3472

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pugazhenthi, Poornima. “Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods.” 2011. Thesis, , School of Management. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3472.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pugazhenthi, Poornima. “Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods.” 2011. Web. 16 Oct 2019.

Vancouver:

Pugazhenthi P. Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods. [Internet] [Thesis]. , School of Management; 2011. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3472.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pugazhenthi P. Factors Influencing Customer Loyalty and Choise of Retailers while buying Fast Moving Consumer Goods. [Thesis]. , School of Management; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3472

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of South Africa

3. Maharaj, A. Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area .

Degree: 2010, University of South Africa

 A loyal customer can mean a consistent source of revenue to organizations. Organizations have shifted their emphasis of finding customers to one of keeping customers.… (more)

Subjects/Keywords: Retailing; Customer Loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Maharaj, A. (2010). Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area . (Doctoral Dissertation). University of South Africa. Retrieved from http://hdl.handle.net/10500/3127

Chicago Manual of Style (16th Edition):

Maharaj, A. “Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area .” 2010. Doctoral Dissertation, University of South Africa. Accessed October 16, 2019. http://hdl.handle.net/10500/3127.

MLA Handbook (7th Edition):

Maharaj, A. “Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area .” 2010. Web. 16 Oct 2019.

Vancouver:

Maharaj A. Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area . [Internet] [Doctoral dissertation]. University of South Africa; 2010. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10500/3127.

Council of Science Editors:

Maharaj A. Awareness, perceptions and effects of customer loyalty programmes within the retail sector of the Durban Metropolitan area . [Doctoral Dissertation]. University of South Africa; 2010. Available from: http://hdl.handle.net/10500/3127


Linnaeus University

4. Stroth, Sebastian Jost Auf Der; Akilvenithan, Umaganthan. Customer Loyalty And Its Antecedents : With ICA Sverige as a Case.

Degree: Marketing, 2017, Linnaeus University

  Background: Within existing research it is stated that there are many benefits for companies to achieve loyal customers. However, there is disagreement on what… (more)

Subjects/Keywords: Customer loyalty; brand loyalty; service loyalty; store loyalty.; Business Administration; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Stroth, Sebastian Jost Auf Der; Akilvenithan, U. (2017). Customer Loyalty And Its Antecedents : With ICA Sverige as a Case. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-65442

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Stroth, Sebastian Jost Auf Der; Akilvenithan, Umaganthan. “Customer Loyalty And Its Antecedents : With ICA Sverige as a Case.” 2017. Thesis, Linnaeus University. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-65442.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Stroth, Sebastian Jost Auf Der; Akilvenithan, Umaganthan. “Customer Loyalty And Its Antecedents : With ICA Sverige as a Case.” 2017. Web. 16 Oct 2019.

Vancouver:

Stroth, Sebastian Jost Auf Der; Akilvenithan U. Customer Loyalty And Its Antecedents : With ICA Sverige as a Case. [Internet] [Thesis]. Linnaeus University; 2017. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-65442.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Stroth, Sebastian Jost Auf Der; Akilvenithan U. Customer Loyalty And Its Antecedents : With ICA Sverige as a Case. [Thesis]. Linnaeus University; 2017. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-65442

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vilnius University

5. Atutytė, Dovilė. Klientų lojalumo didinimo sprendimai elektroninėje prekyboje.

Degree: Master, 2014, Vilnius University

Magistro darbą sudaro trys dalys. Pirmojoje darbo dalyje pateikta ir nagrinėta elektroninės prekybos konceptas, klientų lojalumo samprata ir stadijos virtualioje aplinkoje, taip pat išskiriami veiksniai,… (more)

Subjects/Keywords: E-commerce; Customer loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Atutytė, Dovilė. (2014). Klientų lojalumo didinimo sprendimai elektroninėje prekyboje. (Masters Thesis). Vilnius University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20141223_180232-17318 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Atutytė, Dovilė. “Klientų lojalumo didinimo sprendimai elektroninėje prekyboje.” 2014. Masters Thesis, Vilnius University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20141223_180232-17318 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Atutytė, Dovilė. “Klientų lojalumo didinimo sprendimai elektroninėje prekyboje.” 2014. Web. 16 Oct 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Atutytė, Dovilė. Klientų lojalumo didinimo sprendimai elektroninėje prekyboje. [Internet] [Masters thesis]. Vilnius University; 2014. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20141223_180232-17318 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Atutytė, Dovilė. Klientų lojalumo didinimo sprendimai elektroninėje prekyboje. [Masters Thesis]. Vilnius University; 2014. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2011~D_20141223_180232-17318 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

6. Younas, Arshad. The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank).

Degree: Business and Economic Studies, 2012, University of Gävle

   Abstract  Purpose - Purpose of given study is to analyse the impact of service recovery measures on customer loyalty by considering a Case company… (more)

Subjects/Keywords: Service Recovery; Customer Loyalty; Swedbank

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Younas, A. (2012). The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank). (Thesis). University of Gävle. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-12491

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Younas, Arshad. “The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank).” 2012. Thesis, University of Gävle. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-12491.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Younas, Arshad. “The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank).” 2012. Web. 16 Oct 2019.

Vancouver:

Younas A. The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank). [Internet] [Thesis]. University of Gävle; 2012. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-12491.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Younas A. The Impact of Service Recovery on Customer Loyalty (Case company: Swedbank). [Thesis]. University of Gävle; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-12491

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Johannesburg

7. Hoko, Martin. The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty.

Degree: 2012, University of Johannesburg

M.B.A.

Straddling the tropic of Capricorn, land-locked Botswana spans a vast 581,730 square kilometres in area. The country shares borders with Namibia to the north… (more)

Subjects/Keywords: Consumer satisfaction; Customer loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hoko, M. (2012). The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/6208

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hoko, Martin. “The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty.” 2012. Thesis, University of Johannesburg. Accessed October 16, 2019. http://hdl.handle.net/10210/6208.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hoko, Martin. “The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty.” 2012. Web. 16 Oct 2019.

Vancouver:

Hoko M. The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty. [Internet] [Thesis]. University of Johannesburg; 2012. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10210/6208.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hoko M. The development of customer perceptions into multi-level regression-based impact measures for the improvement of customer loyalty. [Thesis]. University of Johannesburg; 2012. Available from: http://hdl.handle.net/10210/6208

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Drexel University

8. Karani, Komal S. The paradox of credence services how does service type affect loyalty?.

Degree: 2010, Drexel University

Loyalty is a goal of any company aiming to be successful in the market. While it is expected that good quality would lead to satisfaction… (more)

Subjects/Keywords: Marketing; Customer loyalty; Quality assurance

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Karani, K. S. (2010). The paradox of credence services how does service type affect loyalty?. (Thesis). Drexel University. Retrieved from http://hdl.handle.net/1860/3489

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Karani, Komal S. “The paradox of credence services how does service type affect loyalty?.” 2010. Thesis, Drexel University. Accessed October 16, 2019. http://hdl.handle.net/1860/3489.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Karani, Komal S. “The paradox of credence services how does service type affect loyalty?.” 2010. Web. 16 Oct 2019.

Vancouver:

Karani KS. The paradox of credence services how does service type affect loyalty?. [Internet] [Thesis]. Drexel University; 2010. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/1860/3489.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Karani KS. The paradox of credence services how does service type affect loyalty?. [Thesis]. Drexel University; 2010. Available from: http://hdl.handle.net/1860/3489

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Pretoria

9. Lockstone, Trent. Influencing customer retention for low-consumption credence goods through social norms.

Degree: MBA, Gordon Institute of Business Science (GIBS), 2013, University of Pretoria

 Social norms have been claimed to influence customer retention when the social network the customer engages with is well aware of a customer’s use of… (more)

Subjects/Keywords: UCTD; Consumption (Economics).; Customer relations.; Customer loyalty.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lockstone, T. (2013). Influencing customer retention for low-consumption credence goods through social norms. (Masters Thesis). University of Pretoria. Retrieved from http://hdl.handle.net/2263/40766

Chicago Manual of Style (16th Edition):

Lockstone, Trent. “Influencing customer retention for low-consumption credence goods through social norms.” 2013. Masters Thesis, University of Pretoria. Accessed October 16, 2019. http://hdl.handle.net/2263/40766.

MLA Handbook (7th Edition):

Lockstone, Trent. “Influencing customer retention for low-consumption credence goods through social norms.” 2013. Web. 16 Oct 2019.

Vancouver:

Lockstone T. Influencing customer retention for low-consumption credence goods through social norms. [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/2263/40766.

Council of Science Editors:

Lockstone T. Influencing customer retention for low-consumption credence goods through social norms. [Masters Thesis]. University of Pretoria; 2013. Available from: http://hdl.handle.net/2263/40766


NSYSU

10. Tsai, Cheng-Hsien. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.

Degree: Master, EMPP, 2012, NSYSU

 The purpose of this paper is to explore the consumers at Republic of China Marine Corps School Military 534 Camp Station and the relationship between… (more)

Subjects/Keywords: service quality; customer loyalty; customer satisfaction

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APA (6th Edition):

Tsai, C. (2012). A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tsai, Cheng-Hsien. “A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.” 2012. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tsai, Cheng-Hsien. “A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.” 2012. Web. 16 Oct 2019.

Vancouver:

Tsai C. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. [Internet] [Thesis]. NSYSU; 2012. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tsai C. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

11. Nawajesh, Rahat. Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry.

Degree: Communication and IT, 2011, Karlstad University

  Abstract The aim of this study is to examine the relationship between customers and the telecommunication service provider regarding customer support service. The… (more)

Subjects/Keywords: Customer Support Service; Relationship Marketing; Customer Loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nawajesh, R. (2011). Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-11750

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nawajesh, Rahat. “Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry.” 2011. Thesis, Karlstad University. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-11750.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nawajesh, Rahat. “Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry.” 2011. Web. 16 Oct 2019.

Vancouver:

Nawajesh R. Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry. [Internet] [Thesis]. Karlstad University; 2011. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-11750.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nawajesh R. Relationship Perspectives on Customer Support Service : Exploring Best Practice for the Telecom Industry. [Thesis]. Karlstad University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-11750

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

12. Knapman, Alana. Temporal Discounting of Different Commodities in Airline Customer Reward Programs.

Degree: 2012, , School of Management

Customer reward programs are commonly used by airlines in order to entice customers to collect points or miles. If customers engage in the reward… (more)

Subjects/Keywords: Customer reward programs; customer loyalty; temporal discounting

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Knapman, A. (2012). Temporal Discounting of Different Commodities in Airline Customer Reward Programs. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2549

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Knapman, Alana. “Temporal Discounting of Different Commodities in Airline Customer Reward Programs.” 2012. Thesis, , School of Management. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2549.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Knapman, Alana. “Temporal Discounting of Different Commodities in Airline Customer Reward Programs.” 2012. Web. 16 Oct 2019.

Vancouver:

Knapman A. Temporal Discounting of Different Commodities in Airline Customer Reward Programs. [Internet] [Thesis]. , School of Management; 2012. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2549.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Knapman A. Temporal Discounting of Different Commodities in Airline Customer Reward Programs. [Thesis]. , School of Management; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2549

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

13. Pan, Ching-Fen. Customer Participation in Tourism Marketing.

Degree: Master, Master of Business Administration Program in International Business, 2011, NSYSU

 Recent tourism marketing development has highlighted the importance of customer participation. Owing to experience-seeking and use of internet, customers start to behave themselves as value… (more)

Subjects/Keywords: customer participation; communication; customer expertise; commitment; customer satisfaction; customer loyalty; tourism

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pan, C. (2011). Customer Participation in Tourism Marketing. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pan, Ching-Fen. “Customer Participation in Tourism Marketing.” 2011. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pan, Ching-Fen. “Customer Participation in Tourism Marketing.” 2011. Web. 16 Oct 2019.

Vancouver:

Pan C. Customer Participation in Tourism Marketing. [Internet] [Thesis]. NSYSU; 2011. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pan C. Customer Participation in Tourism Marketing. [Thesis]. NSYSU; 2011. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

14. Nadanasabai, R. A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -.

Degree: Management, 2011, Jawaharlal Nehru Technological University

The concept of Customer Relationship Management has a significant role in every business organisations. It plays a predominant role especially in service organisations where, customer(more)

Subjects/Keywords: Customer loyalty; Customer Relationship Management (CRM); Brand Loyalty; Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nadanasabai, R. (2011). A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -. (Thesis). Jawaharlal Nehru Technological University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/4555

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nadanasabai, R. “A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -.” 2011. Thesis, Jawaharlal Nehru Technological University. Accessed October 16, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/4555.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nadanasabai, R. “A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -.” 2011. Web. 16 Oct 2019.

Vancouver:

Nadanasabai R. A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -. [Internet] [Thesis]. Jawaharlal Nehru Technological University; 2011. [cited 2019 Oct 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/4555.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nadanasabai R. A study on the impact of customer relationship management on customer loyalty with special reference to cellular operators in Chennai city; -. [Thesis]. Jawaharlal Nehru Technological University; 2011. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/4555

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Anna University

15. Vijay anand S. Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;.

Degree: Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual, 2015, Anna University

Service is an activity that creates value and provides benefits for newlinecustomers at specific time Service quality seems to be a moral string for newlineevery… (more)

Subjects/Keywords: Customer satisfaction and loyalty; Service Quality Customer Satisfaction and Loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

S, V. a. (2015). Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;. (Thesis). Anna University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/39890

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

S, Vijay anand. “Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;.” 2015. Thesis, Anna University. Accessed October 16, 2019. http://shodhganga.inflibnet.ac.in/handle/10603/39890.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

S, Vijay anand. “Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;.” 2015. Web. 16 Oct 2019.

Vancouver:

S Va. Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;. [Internet] [Thesis]. Anna University; 2015. [cited 2019 Oct 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39890.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

S Va. Impact of service quality on Customer satisfaction and loyalty An empirical study in indias post Office savings banking sector Using servqual;. [Thesis]. Anna University; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39890

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vytautas Magnus University

16. Kernazickaitė, Ilona. UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas.

Degree: Master, Economics, 2009, Vytautas Magnus University

Šio darbo tikslas yra išsiaiškinti klientų lojalumo svarbą paslaugų sferos įmonių veikloje (šiuo atveju UAB „Kauno Žalgirio sporto kompleksui“). Šio darbo tyrimo tikslas yra išsiaiškinti… (more)

Subjects/Keywords: Lojalumas; Lojalumo didinimas; Klientų lojalumas; Loyalty; Increasing loyalty; Customer loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kernazickaitė, Ilona. (2009). UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas. (Masters Thesis). Vytautas Magnus University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20090806_092739-53790 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Kernazickaitė, Ilona. “UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas.” 2009. Masters Thesis, Vytautas Magnus University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20090806_092739-53790 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Kernazickaitė, Ilona. “UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas.” 2009. Web. 16 Oct 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Kernazickaitė, Ilona. UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas. [Internet] [Masters thesis]. Vytautas Magnus University; 2009. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20090806_092739-53790 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Kernazickaitė, Ilona. UAB „Kauno Žalgirio sporto komplekso“ klientų lojalumo didinimas. [Masters Thesis]. Vytautas Magnus University; 2009. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20090806_092739-53790 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

17. Jonathan, Gideon Mekonnen. How can loyalty programmes improve brand loyalty?.

Degree: Business and Economic Studies, 2015, University of Gävle

  Title: How can loyalty programmes improve brand loyalty? Level: Final assignment for Master Degree in Business Administration Author: Anna Kapetanakis, and Gideon Mekonnen Jonathan… (more)

Subjects/Keywords: Brand loyalty; loyalty programmes; customer loyalty; retail industry

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Jonathan, G. M. (2015). How can loyalty programmes improve brand loyalty?. (Thesis). University of Gävle. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Jonathan, Gideon Mekonnen. “How can loyalty programmes improve brand loyalty?.” 2015. Thesis, University of Gävle. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Jonathan, Gideon Mekonnen. “How can loyalty programmes improve brand loyalty?.” 2015. Web. 16 Oct 2019.

Vancouver:

Jonathan GM. How can loyalty programmes improve brand loyalty?. [Internet] [Thesis]. University of Gävle; 2015. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Jonathan GM. How can loyalty programmes improve brand loyalty?. [Thesis]. University of Gävle; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-19934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Vilnius University

18. Rubinskaitė, Laura. Vartotojų lojalumo vertinimas.

Degree: Master, 2014, Vilnius University

Ekonominių krizių laikotarpiu konkurencija tarp verslo organizacijų ypač suaktyvėja, nes reikia galvoti ne tik apie tai, kaip plėsti verslą, bet ir kaip jį išsaugoti: kaip… (more)

Subjects/Keywords: Vartotojų lojalumas; Vartotojų lojalumo vertinimas; Vartotojų lojalumo tipai.Customer Loyalty; Customer Loyalty Evaluation; Customer Loyalty types

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APA (6th Edition):

Rubinskaitė, Laura. (2014). Vartotojų lojalumo vertinimas. (Masters Thesis). Vilnius University. Retrieved from http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20140626_184116-48356 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Chicago Manual of Style (16th Edition):

Rubinskaitė, Laura. “Vartotojų lojalumo vertinimas.” 2014. Masters Thesis, Vilnius University. Accessed October 16, 2019. http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20140626_184116-48356 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

MLA Handbook (7th Edition):

Rubinskaitė, Laura. “Vartotojų lojalumo vertinimas.” 2014. Web. 16 Oct 2019.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Vancouver:

Rubinskaitė, Laura. Vartotojų lojalumo vertinimas. [Internet] [Masters thesis]. Vilnius University; 2014. [cited 2019 Oct 16]. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20140626_184116-48356 ;.

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

Council of Science Editors:

Rubinskaitė, Laura. Vartotojų lojalumo vertinimas. [Masters Thesis]. Vilnius University; 2014. Available from: http://vddb.laba.lt/obj/LT-eLABa-0001:E.02~2009~D_20140626_184116-48356 ;

Note: this citation may be lacking information needed for this citation format:
Author name may be incomplete

19. Eckhart, Emma. Kundlojalitet inom lojalitetsprogram.

Degree: Business and IT, 2014, University of Borås

  Bakgrund Som en följd av ett hårdare marknadsklimat har allt fler företag antagit en mer kundorienterad inriktning med kundrelationer i fokus (Xie & Chen… (more)

Subjects/Keywords: Lojalitet; Kundlojalitet; Lojalitetsprogram; Loyalty; Customer Loyalty; Loyalty Programs; Customer Club; Kundklubb; Social Sciences; Samhällsvetenskap

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Eckhart, E. (2014). Kundlojalitet inom lojalitetsprogram. (Thesis). University of Borås. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18090

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Eckhart, Emma. “Kundlojalitet inom lojalitetsprogram.” 2014. Thesis, University of Borås. Accessed October 16, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18090.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Eckhart, Emma. “Kundlojalitet inom lojalitetsprogram.” 2014. Web. 16 Oct 2019.

Vancouver:

Eckhart E. Kundlojalitet inom lojalitetsprogram. [Internet] [Thesis]. University of Borås; 2014. [cited 2019 Oct 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18090.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Eckhart E. Kundlojalitet inom lojalitetsprogram. [Thesis]. University of Borås; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-18090

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

20. Felix, Amoah. Customer relationship management practiced by KOSAB.

Degree: MTech, Faculty of Business and Economic Sciences, 2011, Nelson Mandela Metropolitan University

Customer relationship management (CRM) presents a new paradigm shift to the old traditional marketing strategies that are known and practiced by many organisations in South… (more)

Subjects/Keywords: Customer relations; Customer services; Consumer satisfaction; Customer loyalty

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APA (6th Edition):

Felix, A. (2011). Customer relationship management practiced by KOSAB. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/d1008046

Chicago Manual of Style (16th Edition):

Felix, Amoah. “Customer relationship management practiced by KOSAB.” 2011. Masters Thesis, Nelson Mandela Metropolitan University. Accessed October 16, 2019. http://hdl.handle.net/10948/d1008046.

MLA Handbook (7th Edition):

Felix, Amoah. “Customer relationship management practiced by KOSAB.” 2011. Web. 16 Oct 2019.

Vancouver:

Felix A. Customer relationship management practiced by KOSAB. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2011. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10948/d1008046.

Council of Science Editors:

Felix A. Customer relationship management practiced by KOSAB. [Masters Thesis]. Nelson Mandela Metropolitan University; 2011. Available from: http://hdl.handle.net/10948/d1008046


NSYSU

21. Wu, Mei-chu. The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company.

Degree: Master, EMBA, 2013, NSYSU

 Taiwan is single insurance system. Government is our sole insurer. The Primary vision of Health Insurance is to provide the better and more secure medical… (more)

Subjects/Keywords: marketing strategy; customer relationship management; customer satisfaction; customer loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wu, M. (2013). The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0426113-150519

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wu, Mei-chu. “The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company.” 2013. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0426113-150519.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wu, Mei-chu. “The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company.” 2013. Web. 16 Oct 2019.

Vancouver:

Wu M. The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company. [Internet] [Thesis]. NSYSU; 2013. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0426113-150519.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wu M. The Customer Relationship Management in Pharmaceutical Industry-A Case Study of N Company. [Thesis]. NSYSU; 2013. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0426113-150519

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

22. Lu, Ju-Chiung. A Research of Key Factors In Customer Loyalty-PCB layout Industry.

Degree: Master, EMBA, 2013, NSYSU

 Along with the advance of era of scientific technology, Product unceasing weeding through the old to bring forth the new, How to emerge in numerous… (more)

Subjects/Keywords: customer loyalty; strategic alliance; service quality; customer value; customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lu, J. (2013). A Research of Key Factors In Customer Loyalty-PCB layout Industry. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0623113-102818

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lu, Ju-Chiung. “A Research of Key Factors In Customer Loyalty-PCB layout Industry.” 2013. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0623113-102818.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lu, Ju-Chiung. “A Research of Key Factors In Customer Loyalty-PCB layout Industry.” 2013. Web. 16 Oct 2019.

Vancouver:

Lu J. A Research of Key Factors In Customer Loyalty-PCB layout Industry. [Internet] [Thesis]. NSYSU; 2013. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0623113-102818.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lu J. A Research of Key Factors In Customer Loyalty-PCB layout Industry. [Thesis]. NSYSU; 2013. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0623113-102818

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

23. Chung, Ching Ying. Customer satisfaction, complain, Loyalty, and Churn of Mobile user.

Degree: Master, Business Management, 2016, NSYSU

 According to the statistics report of NCC, analysis revenue, user penetration, and ARPU, the mobile user become major customer for communication service provider (CSP). The… (more)

Subjects/Keywords: churn; customer satisfaction; customer loyalty; service quality; customer perceiption; mobile service

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Chung, C. Y. (2016). Customer satisfaction, complain, Loyalty, and Churn of Mobile user. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1123116-042250

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chung, Ching Ying. “Customer satisfaction, complain, Loyalty, and Churn of Mobile user.” 2016. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1123116-042250.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chung, Ching Ying. “Customer satisfaction, complain, Loyalty, and Churn of Mobile user.” 2016. Web. 16 Oct 2019.

Vancouver:

Chung CY. Customer satisfaction, complain, Loyalty, and Churn of Mobile user. [Internet] [Thesis]. NSYSU; 2016. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1123116-042250.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chung CY. Customer satisfaction, complain, Loyalty, and Churn of Mobile user. [Thesis]. NSYSU; 2016. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-1123116-042250

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

24. Chuang, Kuo-yuan. A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty.

Degree: Master, Institute of Health Care Management, 2012, NSYSU

 The environment of the health care industry resulting in a considerable change in recent years by the NHI system uncertainty, rising health care costs, intra-industry… (more)

Subjects/Keywords: Customer loyalty; Customer satisfaction; Customer relationship management; Service quality; Health check

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APA (6th Edition):

Chuang, K. (2012). A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0620112-082145

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Chuang, Kuo-yuan. “A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty.” 2012. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0620112-082145.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Chuang, Kuo-yuan. “A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty.” 2012. Web. 16 Oct 2019.

Vancouver:

Chuang K. A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty. [Internet] [Thesis]. NSYSU; 2012. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0620112-082145.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Chuang K. A study on the relationship among service quality ,the customer relationship management ,customer satisfaction and customer loyalty. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0620112-082145

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

25. Su, Yi-Yih. Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis.

Degree: Master, EMBA, 2011, NSYSU

 Abstract In this study, we will research for legal services company about the customer relationship management. We select three cityâs legal services company, including Beijing,… (more)

Subjects/Keywords: customer satisfaction; customer loyalty; Brand; customer relationship management; Guanxi.; legal services

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Su, Y. (2011). Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0830111-140134

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Su, Yi-Yih. “Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis.” 2011. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0830111-140134.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Su, Yi-Yih. “Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis.” 2011. Web. 16 Oct 2019.

Vancouver:

Su Y. Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis. [Internet] [Thesis]. NSYSU; 2011. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0830111-140134.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Su Y. Comparison of the Customer Relationship Management for Legal Services in Chinese Metropolis. [Thesis]. NSYSU; 2011. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0830111-140134

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Cape Peninsula University of Technology

26. Madubanya, Peter Petrus Malesela. The influence of customer relationship management on customer loyalty at a South African life insurance company .

Degree: 2015, Cape Peninsula University of Technology

 This thesis is prompted by the discussions around Customer Relationship Management (CRM) in the financial industry and life insurance companies in particular. The study seeks… (more)

Subjects/Keywords: Customer relations  – Management; Customer loyalty; Life insurance  – Customer services; Relationship marketing

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Madubanya, P. P. M. (2015). The influence of customer relationship management on customer loyalty at a South African life insurance company . (Thesis). Cape Peninsula University of Technology. Retrieved from http://etd.cput.ac.za/handle/20.500.11838/2043

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Madubanya, Peter Petrus Malesela. “The influence of customer relationship management on customer loyalty at a South African life insurance company .” 2015. Thesis, Cape Peninsula University of Technology. Accessed October 16, 2019. http://etd.cput.ac.za/handle/20.500.11838/2043.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Madubanya, Peter Petrus Malesela. “The influence of customer relationship management on customer loyalty at a South African life insurance company .” 2015. Web. 16 Oct 2019.

Vancouver:

Madubanya PPM. The influence of customer relationship management on customer loyalty at a South African life insurance company . [Internet] [Thesis]. Cape Peninsula University of Technology; 2015. [cited 2019 Oct 16]. Available from: http://etd.cput.ac.za/handle/20.500.11838/2043.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Madubanya PPM. The influence of customer relationship management on customer loyalty at a South African life insurance company . [Thesis]. Cape Peninsula University of Technology; 2015. Available from: http://etd.cput.ac.za/handle/20.500.11838/2043

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


De Montfort University

27. Abele, Karin P. N. Customer equity : dimensions and realisation process.

Degree: PhD, 2009, De Montfort University

 A number of researcher and practitioners have identified a dramatic increase in competition and market transparency as the driving force behind the decline in customer(more)

Subjects/Keywords: 381; customer equity; customer profitability; value proposition; customer loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Abele, K. P. N. (2009). Customer equity : dimensions and realisation process. (Doctoral Dissertation). De Montfort University. Retrieved from http://hdl.handle.net/2086/2390

Chicago Manual of Style (16th Edition):

Abele, Karin P N. “Customer equity : dimensions and realisation process.” 2009. Doctoral Dissertation, De Montfort University. Accessed October 16, 2019. http://hdl.handle.net/2086/2390.

MLA Handbook (7th Edition):

Abele, Karin P N. “Customer equity : dimensions and realisation process.” 2009. Web. 16 Oct 2019.

Vancouver:

Abele KPN. Customer equity : dimensions and realisation process. [Internet] [Doctoral dissertation]. De Montfort University; 2009. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/2086/2390.

Council of Science Editors:

Abele KPN. Customer equity : dimensions and realisation process. [Doctoral Dissertation]. De Montfort University; 2009. Available from: http://hdl.handle.net/2086/2390


Southern Cross University

28. Ouparami, Wisanan. High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty.

Degree: 2009, Southern Cross University

 High-speed internet or broadband internet, typically contrasted with dial-up access over a modem, is now an important access option for internet users for both work… (more)

Subjects/Keywords: High-speed internet; customer selection; customer satisfaction; customer loyalty; Business

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ouparami, W. (2009). High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty. (Thesis). Southern Cross University. Retrieved from http://epubs.scu.edu.au/theses/185

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ouparami, Wisanan. “High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty.” 2009. Thesis, Southern Cross University. Accessed October 16, 2019. http://epubs.scu.edu.au/theses/185.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ouparami, Wisanan. “High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty.” 2009. Web. 16 Oct 2019.

Vancouver:

Ouparami W. High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty. [Internet] [Thesis]. Southern Cross University; 2009. [cited 2019 Oct 16]. Available from: http://epubs.scu.edu.au/theses/185.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ouparami W. High-speed internet service providers in Thailand: customer selection, satisfaction and loyalty. [Thesis]. Southern Cross University; 2009. Available from: http://epubs.scu.edu.au/theses/185

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

29. Hu, Wen-Ting. The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart.

Degree: Master, Master Of Business Administration Program In International Business, 2018, NSYSU

 With the evolution of the times, the consumption habits of the Taiwanese people are constantly changing. For the needs of the retail industry, today's chain… (more)

Subjects/Keywords: Brand Image; Customer Satisfactions; Customer Value; Retail Innovation; Customer Loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hu, W. (2018). The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0528118-155011

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hu, Wen-Ting. “The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart.” 2018. Thesis, NSYSU. Accessed October 16, 2019. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0528118-155011.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hu, Wen-Ting. “The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart.” 2018. Web. 16 Oct 2019.

Vancouver:

Hu W. The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart. [Internet] [Thesis]. NSYSU; 2018. [cited 2019 Oct 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0528118-155011.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hu W. The Influence of Innovation Capabilities on Customer Royalty in Convenience store - The Case Study of FamilyMart. [Thesis]. NSYSU; 2018. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0528118-155011

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


North-West University

30. Craucamp, Frederik Willem. Factors influencing customer retention, satisfaction and loyalty in the South African banking industry .

Degree: 2012, North-West University

Customer retention, loyalty and satisfaction are extremely important elements in any company’s strategy, especially in the highly competitive South African banking industry. Understanding the various… (more)

Subjects/Keywords: Customer loyalty; Customer retention; Customer satisfaction; Banking industry

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Craucamp, F. W. (2012). Factors influencing customer retention, satisfaction and loyalty in the South African banking industry . (Thesis). North-West University. Retrieved from http://hdl.handle.net/10394/9009

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Craucamp, Frederik Willem. “Factors influencing customer retention, satisfaction and loyalty in the South African banking industry .” 2012. Thesis, North-West University. Accessed October 16, 2019. http://hdl.handle.net/10394/9009.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Craucamp, Frederik Willem. “Factors influencing customer retention, satisfaction and loyalty in the South African banking industry .” 2012. Web. 16 Oct 2019.

Vancouver:

Craucamp FW. Factors influencing customer retention, satisfaction and loyalty in the South African banking industry . [Internet] [Thesis]. North-West University; 2012. [cited 2019 Oct 16]. Available from: http://hdl.handle.net/10394/9009.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Craucamp FW. Factors influencing customer retention, satisfaction and loyalty in the South African banking industry . [Thesis]. North-West University; 2012. Available from: http://hdl.handle.net/10394/9009

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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