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You searched for subject:(Customer compliance). Showing records 1 – 10 of 10 total matches.

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University of Pretoria

1. Heath, Eric Ernie. The determinants of customer co-production and satisfaction in a compliance dependent service.

Degree: MCom, Marketing Management, 2013, University of Pretoria

Customer compliance has become a pivotal consideration in the marketing strategies of lifestyle management programmes. Previous research has shown that the better customers comply with… (more)

Subjects/Keywords: Customer satisfaction; Customers; Services; Customer compliance; UCTD

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APA (6th Edition):

Heath, E. E. (2013). The determinants of customer co-production and satisfaction in a compliance dependent service. (Masters Thesis). University of Pretoria. Retrieved from http://hdl.handle.net/2263/24649

Chicago Manual of Style (16th Edition):

Heath, Eric Ernie. “The determinants of customer co-production and satisfaction in a compliance dependent service.” 2013. Masters Thesis, University of Pretoria. Accessed November 14, 2019. http://hdl.handle.net/2263/24649.

MLA Handbook (7th Edition):

Heath, Eric Ernie. “The determinants of customer co-production and satisfaction in a compliance dependent service.” 2013. Web. 14 Nov 2019.

Vancouver:

Heath EE. The determinants of customer co-production and satisfaction in a compliance dependent service. [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/2263/24649.

Council of Science Editors:

Heath EE. The determinants of customer co-production and satisfaction in a compliance dependent service. [Masters Thesis]. University of Pretoria; 2013. Available from: http://hdl.handle.net/2263/24649


University of Pretoria

2. [No author]. The determinants of customer co-production and satisfaction in a compliance dependent service .

Degree: 2013, University of Pretoria

Customer compliance has become a pivotal consideration in the marketing strategies of lifestyle management programmes. Previous research has shown that the better customers comply with… (more)

Subjects/Keywords: Customer satisfaction; Customers; Services; Customer compliance; UCTD

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APA (6th Edition):

author], [. (2013). The determinants of customer co-production and satisfaction in a compliance dependent service . (Masters Thesis). University of Pretoria. Retrieved from http://upetd.up.ac.za/thesis/available/etd-05132013-161230/

Chicago Manual of Style (16th Edition):

author], [No. “The determinants of customer co-production and satisfaction in a compliance dependent service .” 2013. Masters Thesis, University of Pretoria. Accessed November 14, 2019. http://upetd.up.ac.za/thesis/available/etd-05132013-161230/.

MLA Handbook (7th Edition):

author], [No. “The determinants of customer co-production and satisfaction in a compliance dependent service .” 2013. Web. 14 Nov 2019.

Vancouver:

author] [. The determinants of customer co-production and satisfaction in a compliance dependent service . [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2019 Nov 14]. Available from: http://upetd.up.ac.za/thesis/available/etd-05132013-161230/.

Council of Science Editors:

author] [. The determinants of customer co-production and satisfaction in a compliance dependent service . [Masters Thesis]. University of Pretoria; 2013. Available from: http://upetd.up.ac.za/thesis/available/etd-05132013-161230/


Coventry University

3. Kasabov, E. An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations.

Degree: PhD, 2011, Coventry University

 The main aim of this thesis, „An Examination of the Marketing and Relationship Marketing Concepts, by Analysing Power, Disciplining and Compliance in Customer-Provider Relations‟, is… (more)

Subjects/Keywords: 658.8; Marketing theory, Customer relations, Provider relations, Customer compliance; Relationship marketing; Customer services

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APA (6th Edition):

Kasabov, E. (2011). An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations. (Doctoral Dissertation). Coventry University. Retrieved from http://curve.coventry.ac.uk/open/items/fc20f17d-e8b9-4eb9-a91c-27968f5166d0/1 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628926

Chicago Manual of Style (16th Edition):

Kasabov, E. “An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations.” 2011. Doctoral Dissertation, Coventry University. Accessed November 14, 2019. http://curve.coventry.ac.uk/open/items/fc20f17d-e8b9-4eb9-a91c-27968f5166d0/1 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628926.

MLA Handbook (7th Edition):

Kasabov, E. “An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations.” 2011. Web. 14 Nov 2019.

Vancouver:

Kasabov E. An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations. [Internet] [Doctoral dissertation]. Coventry University; 2011. [cited 2019 Nov 14]. Available from: http://curve.coventry.ac.uk/open/items/fc20f17d-e8b9-4eb9-a91c-27968f5166d0/1 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628926.

Council of Science Editors:

Kasabov E. An examination of the marketing and relationship concepts by analysing power, disciplining and compliance in customer-provider relations. [Doctoral Dissertation]. Coventry University; 2011. Available from: http://curve.coventry.ac.uk/open/items/fc20f17d-e8b9-4eb9-a91c-27968f5166d0/1 ; http://ethos.bl.uk/OrderDetails.do?uin=uk.bl.ethos.628926


Case Western Reserve University

4. Sivakumar, Soumya. CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING.

Degree: PhD, Marketing, 2007, Case Western Reserve University

 While an impressive body of work on service recovery and customer retention through problem solving exists, organizations often face situations that involve customers behaving badly—that… (more)

Subjects/Keywords: Psychology, Behavioral; Customer adversity; front line employee; problem solving; FLE problem solving orientations; customer compliance; customer retention; share of use

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Sivakumar, S. (2007). CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING. (Doctoral Dissertation). Case Western Reserve University. Retrieved from http://rave.ohiolink.edu/etdc/view?acc_num=case1171908347

Chicago Manual of Style (16th Edition):

Sivakumar, Soumya. “CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING.” 2007. Doctoral Dissertation, Case Western Reserve University. Accessed November 14, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=case1171908347.

MLA Handbook (7th Edition):

Sivakumar, Soumya. “CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING.” 2007. Web. 14 Nov 2019.

Vancouver:

Sivakumar S. CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING. [Internet] [Doctoral dissertation]. Case Western Reserve University; 2007. [cited 2019 Nov 14]. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=case1171908347.

Council of Science Editors:

Sivakumar S. CUSTOMERS BEHAVING BADLY: COMPLIANCE, RETENTION, AND REVENUE CONSEQUENCES OF PROBLEM CUSTOMERS AND FRONTLINE EMPLOYEE PROBLEM SOLVING. [Doctoral Dissertation]. Case Western Reserve University; 2007. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=case1171908347


University of Pretoria

5. Brewer, Trevor. A holistic service quality framework for the delivery of patient-centred primary healthcare.

Degree: Gordon Institute of Business Science (GIBS), 2014, University of Pretoria

 Internationally, governments have recognised the constraints facing their citizens with regards to access to affordable, quality healthcare services. This development is evident in South Africa… (more)

Subjects/Keywords: UCTD; Primary health care (PHC); Patient compliance; Customer service; Qualitative research

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Brewer, T. (2014). A holistic service quality framework for the delivery of patient-centred primary healthcare. (Masters Thesis). University of Pretoria. Retrieved from http://hdl.handle.net/2263/44899

Chicago Manual of Style (16th Edition):

Brewer, Trevor. “A holistic service quality framework for the delivery of patient-centred primary healthcare.” 2014. Masters Thesis, University of Pretoria. Accessed November 14, 2019. http://hdl.handle.net/2263/44899.

MLA Handbook (7th Edition):

Brewer, Trevor. “A holistic service quality framework for the delivery of patient-centred primary healthcare.” 2014. Web. 14 Nov 2019.

Vancouver:

Brewer T. A holistic service quality framework for the delivery of patient-centred primary healthcare. [Internet] [Masters thesis]. University of Pretoria; 2014. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/2263/44899.

Council of Science Editors:

Brewer T. A holistic service quality framework for the delivery of patient-centred primary healthcare. [Masters Thesis]. University of Pretoria; 2014. Available from: http://hdl.handle.net/2263/44899

6. Fagulha, Carolina. Gestão de reclamações na europcar: um caso de estudo.

Degree: 2013, RCAAP

A presente tese tem como âmbito de estudo a gestão de serviços e, especificamente, a gestão de reclamações e relações com os clientes. Desta forma,… (more)

Subjects/Keywords: Satisfação; Customer-compliance business model; Recuperação de serviço; Satisfaction; Complaint; Recovery service

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APA (6th Edition):

Fagulha, C. (2013). Gestão de reclamações na europcar: um caso de estudo. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/6659

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Fagulha, Carolina. “Gestão de reclamações na europcar: um caso de estudo.” 2013. Thesis, RCAAP. Accessed November 14, 2019. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/6659.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Fagulha, Carolina. “Gestão de reclamações na europcar: um caso de estudo.” 2013. Web. 14 Nov 2019.

Vancouver:

Fagulha C. Gestão de reclamações na europcar: um caso de estudo. [Internet] [Thesis]. RCAAP; 2013. [cited 2019 Nov 14]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/6659.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Fagulha C. Gestão de reclamações na europcar: um caso de estudo. [Thesis]. RCAAP; 2013. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/6659

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Technical University of Lisbon

7. Correia, Aïcha Paula Alfama. Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde.

Degree: 2009, Technical University of Lisbon

Mestrado em Finanças

O objectivo deste trabalho é fazer um overview do combate ao branqueamento de capitais em Cabo Verde e enunciar o contributo das… (more)

Subjects/Keywords: Branqueamento; Supervisão; Pequenas Economias; Offshore; Compliance; Due Diligence; Know-Your-Customer.; Money-Laundering; Bank Supervision; Small Economies; Offshore; Compliance; Due Diligence; Know-Your-Customer; Brankiamentu; Supervison; Economias Pikinoti; Offshore; Compliance; Due Diligence; Know-Your-Customer (Konxe bu klienti)

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Correia, A. P. A. (2009). Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde. (Thesis). Technical University of Lisbon. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/597

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Correia, Aïcha Paula Alfama. “Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde.” 2009. Thesis, Technical University of Lisbon. Accessed November 14, 2019. http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/597.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Correia, Aïcha Paula Alfama. “Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde.” 2009. Web. 14 Nov 2019.

Vancouver:

Correia APA. Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde. [Internet] [Thesis]. Technical University of Lisbon; 2009. [cited 2019 Nov 14]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/597.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Correia APA. Combate ao branqueamento de capitais : o papel das entidades supervisoras : a situação em Cabo Verde. [Thesis]. Technical University of Lisbon; 2009. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/597

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

8. Raza, Ajmal. Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”.

Degree: 2008, , School of Management

  Main objective of this thesis is to discuss the method of money laundering used in Pakistan. We will discuss all this with help of… (more)

Subjects/Keywords: Money laundering; Anti money laundering; Compliance; Base l; Basel II; Know Your Customer (KYC); Non-Bank institution; Data Protection; Dormant Accounts; Terrorist Financing; Financial Action Task Force (FATF); Transaction Monitoring

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APA (6th Edition):

Raza, A. (2008). Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3380

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Raza, Ajmal. “Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”.” 2008. Thesis, , School of Management. Accessed November 14, 2019. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3380.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Raza, Ajmal. “Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”.” 2008. Web. 14 Nov 2019.

Vancouver:

Raza A. Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”. [Internet] [Thesis]. , School of Management; 2008. [cited 2019 Nov 14]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3380.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Raza A. Prevalence of money laundering and its compliance in “Commercial Banks of Lahore, Pakistan”. [Thesis]. , School of Management; 2008. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-3380

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade do Rio Grande do Sul

9. Silva, Júlio César Vieira da. Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance".

Degree: 2006, Universidade do Rio Grande do Sul

Esta dissertação descreve e analisa como a Caixa Econômica Federal, na busca da melhoria dos sistemas de controles internos para atender as orientações do Comitê… (more)

Subjects/Keywords: Compliance; Caixa Econômica Federal.; Bancos; Conformity; Supervisão bancária; Control; Results; Gestão estratégica; Instituições financeiras; Customer

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Silva, J. C. V. d. (2006). Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance". (Thesis). Universidade do Rio Grande do Sul. Retrieved from http://hdl.handle.net/10183/8811

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Silva, Júlio César Vieira da. “Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance".” 2006. Thesis, Universidade do Rio Grande do Sul. Accessed November 14, 2019. http://hdl.handle.net/10183/8811.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Silva, Júlio César Vieira da. “Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance".” 2006. Web. 14 Nov 2019.

Vancouver:

Silva JCVd. Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance". [Internet] [Thesis]. Universidade do Rio Grande do Sul; 2006. [cited 2019 Nov 14]. Available from: http://hdl.handle.net/10183/8811.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Silva JCVd. Uma análise das atividades de retaguarda nas agências da Caixa Econômica Federal e a "função compliance". [Thesis]. Universidade do Rio Grande do Sul; 2006. Available from: http://hdl.handle.net/10183/8811

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Queensland

10. Clarke, Andrew James. Governing customers? Integrating customer focus and compliance in the urban governance context.

Degree: School of Social Science, 2017, University of Queensland

Subjects/Keywords: Customer focus; Compliance; Urban governance; New public management; Consumer sovereignty; Neoliberalism; Governmentality; Institutional ethnography; 1605 Policy and Administration; 1608 Sociology

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Clarke, A. J. (2017). Governing customers? Integrating customer focus and compliance in the urban governance context. (Thesis). University of Queensland. Retrieved from http://espace.library.uq.edu.au/view/UQ:682662

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Clarke, Andrew James. “Governing customers? Integrating customer focus and compliance in the urban governance context.” 2017. Thesis, University of Queensland. Accessed November 14, 2019. http://espace.library.uq.edu.au/view/UQ:682662.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Clarke, Andrew James. “Governing customers? Integrating customer focus and compliance in the urban governance context.” 2017. Web. 14 Nov 2019.

Vancouver:

Clarke AJ. Governing customers? Integrating customer focus and compliance in the urban governance context. [Internet] [Thesis]. University of Queensland; 2017. [cited 2019 Nov 14]. Available from: http://espace.library.uq.edu.au/view/UQ:682662.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Clarke AJ. Governing customers? Integrating customer focus and compliance in the urban governance context. [Thesis]. University of Queensland; 2017. Available from: http://espace.library.uq.edu.au/view/UQ:682662

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.