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You searched for subject:(CRM). Showing records 1 – 30 of 744 total matches.

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1. Ersholt, Isak. CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM.

Degree: Business Administration, 2015, Umeå University

CRM, eller Customer Relationship Management är ett väletablerat begrepp bland företag och akademiker. Intressant är dock att implementeringen av CRM karakteriseras av en hög… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ersholt, I. (2015). CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM. (Thesis). Umeå University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-105587

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ersholt, Isak. “CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM.” 2015. Thesis, Umeå University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-105587.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ersholt, Isak. “CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM.” 2015. Web. 13 Aug 2020.

Vancouver:

Ersholt I. CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM. [Internet] [Thesis]. Umeå University; 2015. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-105587.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ersholt I. CRM inom svensk IT-industri : En kvantitativ studie om kritiska faktorer vid implementering av CRM. [Thesis]. Umeå University; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-105587

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

2. Rönn, Magnus. Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök.

Degree: Business Studies, 2012, Södertörn University

In relation to the paradigm shift that took place between the marketing mix and relationship marketing, and the emergence of information technology in the… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rönn, M. (2012). Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök. (Thesis). Södertörn University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-16570

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rönn, Magnus. “Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök.” 2012. Thesis, Södertörn University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-16570.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rönn, Magnus. “Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök.” 2012. Web. 13 Aug 2020.

Vancouver:

Rönn M. Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök. [Internet] [Thesis]. Södertörn University; 2012. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-16570.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rönn M. Customer Relationship Management : En studie om hur företag arbetar med CRM och orsaker till misslyckade implementeringsförsök. [Thesis]. Södertörn University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:sh:diva-16570

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

3. Einola, Kristiina. CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät.

Degree: 2015, Tampereen ammattikorkeakoulu

 Viime vuosina moni yritys on investoinut CRM-järjestelmään, mutta vain harvassa organisaatiossa on onnistunut uuden järjestelmän käyttöönotto ja uuteen järjestelmään liittyvien toimintatapojen muuttaminen. Tässä kehittämistyössä tarkasteltiin… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Einola, K. (2015). CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/90469

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Einola, Kristiina. “CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät.” 2015. Thesis, Tampereen ammattikorkeakoulu. Accessed August 13, 2020. http://www.theseus.fi/handle/10024/90469.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Einola, Kristiina. “CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät.” 2015. Web. 13 Aug 2020.

Vancouver:

Einola K. CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2015. [cited 2020 Aug 13]. Available from: http://www.theseus.fi/handle/10024/90469.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Einola K. CRM-järjestelmän käyttöönoton onnistumiseen vaikuttavat tekijät. [Thesis]. Tampereen ammattikorkeakoulu; 2015. Available from: http://www.theseus.fi/handle/10024/90469

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

4. Duray, Minna. Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy.

Degree: 2017, Tampereen ammattikorkeakoulu

Tämä opinnäytetyö käsittelee keinoja menestyä asiakkuuksien hallinnan kehittämisessä. Työn tavoitteena on tuottaa uusia näkökulmia toimeksiantajaorganisaatio Porkka Finland Oy:lle. Opinnäytetyön rinnalla Porkka rakensi uutta sähköistä CRM-järjestelmää… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Duray, M. (2017). Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/125304

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Duray, Minna. “Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy.” 2017. Thesis, Tampereen ammattikorkeakoulu. Accessed August 13, 2020. http://www.theseus.fi/handle/10024/125304.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Duray, Minna. “Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy.” 2017. Web. 13 Aug 2020.

Vancouver:

Duray M. Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2017. [cited 2020 Aug 13]. Available from: http://www.theseus.fi/handle/10024/125304.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Duray M. Menesty asiakkuuksien hallinnassa : Case Porkka Finland Oy. [Thesis]. Tampereen ammattikorkeakoulu; 2017. Available from: http://www.theseus.fi/handle/10024/125304

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

5. Hirsmäki, Milja. CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy.

Degree: 2011, Tampereen ammattikorkeakoulu

Tein opinnäytetyön toimeksiantona työnantajalleni Future Taloushallinto Oy:lle. Yrityksellä on suunnitelmissa ottaa käyttöön Netvisor CRM, joka toimii jo käytössä olevan Netvisor kirjanpito-ohjelman ohella. Opinnäytetyön tavoitteena oli… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Hirsmäki, M. (2011). CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/36702

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hirsmäki, Milja. “CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy.” 2011. Thesis, Tampereen ammattikorkeakoulu. Accessed August 13, 2020. http://www.theseus.fi/handle/10024/36702.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hirsmäki, Milja. “CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy.” 2011. Web. 13 Aug 2020.

Vancouver:

Hirsmäki M. CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2011. [cited 2020 Aug 13]. Available from: http://www.theseus.fi/handle/10024/36702.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hirsmäki M. CRM:n hyödyt kirjanpitäjän työssä : Case: Future Taloushallinto Oy. [Thesis]. Tampereen ammattikorkeakoulu; 2011. Available from: http://www.theseus.fi/handle/10024/36702

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Tampereen ammattikorkeakoulu

6. Rantakangas, Enni. Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta.

Degree: 2017, Tampereen ammattikorkeakoulu

Tämän opinnäytetyön tarkoitus on PK-yrityksen asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta. Opinnäytetyö käsittelee valitun yrityksen asiakkuuksien hallinnan nykytilannetta, sekä antaa ohjeita kuinka asiakkuuksien hallintaa voidaan yrityksessä… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Rantakangas, E. (2017). Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta. (Thesis). Tampereen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/129565

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Rantakangas, Enni. “Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta.” 2017. Thesis, Tampereen ammattikorkeakoulu. Accessed August 13, 2020. http://www.theseus.fi/handle/10024/129565.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Rantakangas, Enni. “Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta.” 2017. Web. 13 Aug 2020.

Vancouver:

Rantakangas E. Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta. [Internet] [Thesis]. Tampereen ammattikorkeakoulu; 2017. [cited 2020 Aug 13]. Available from: http://www.theseus.fi/handle/10024/129565.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Rantakangas E. Asiakkuuksien hallinnan kehittäminen myynnin näkökulmasta. [Thesis]. Tampereen ammattikorkeakoulu; 2017. Available from: http://www.theseus.fi/handle/10024/129565

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


KTH

7. Sandström, Mattias. Vilka faktorer påverkar framgången i CRM-satsningar.

Degree: Industrial Economics and Management, 2015, KTH

This study is intended to identify which factors that influence the success of initiatives in Customer Relationship Management, usually abbreviated as CRM. In the… (more)

Subjects/Keywords: CRM; CRM Return on Investment; yield CRM; CRM success factors; CRM; CRM Return on Investment; Avkastning CRM; CRM faktorer

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Sandström, M. (2015). Vilka faktorer påverkar framgången i CRM-satsningar. (Thesis). KTH. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168835

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Sandström, Mattias. “Vilka faktorer påverkar framgången i CRM-satsningar.” 2015. Thesis, KTH. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168835.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Sandström, Mattias. “Vilka faktorer påverkar framgången i CRM-satsningar.” 2015. Web. 13 Aug 2020.

Vancouver:

Sandström M. Vilka faktorer påverkar framgången i CRM-satsningar. [Internet] [Thesis]. KTH; 2015. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168835.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Sandström M. Vilka faktorer påverkar framgången i CRM-satsningar. [Thesis]. KTH; 2015. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-168835

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

8. Lešnik Potočnik, Suzana. IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA.

Degree: 2013, Univerza v Mariboru

Zaradi hitrih sprememb v podjetniškem poslovnem okolju in vse ostrejše konkurence znotraj posameznih panog predstavlja prilagodljivost, inovativnost in usmerjenost na stranke ključno konkurenčno prednost podjetja.… (more)

Subjects/Keywords: CRM; odjemalci; čelni in zaledni CRM sistemi; analitični CRM; operativni CRM; organizacijski CRM; modeli CRM; gradniki CRM; CRM vizija; CRM strategija; CRM procesi; CRM informacije; CRM tehnologija; CRM metrike; cilji CRM; implementacija CRM; založništvo; e-založništvo; Založba Obzorja; CRM; customers; front and back office CRM systems; analytical CRM; operational CRM; organizational CRM; CRM models; blocks of CRM; CRM vision; CRM strategy; CRM processes; CRM information; CRM technology; CRM metrics; CRM targets; CRM implementation; publishing; e-publishing; Založba Obzorja; info:eu-repo/classification/udc/659.2

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lešnik Potočnik, S. (2013). IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=39370 ; https://dk.um.si/Dokument.php?id=53331&dn= ; https://plus.si.cobiss.net/opac7/bib/11351068?lang=sl

Chicago Manual of Style (16th Edition):

Lešnik Potočnik, Suzana. “IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA.” 2013. Masters Thesis, Univerza v Mariboru. Accessed August 13, 2020. https://dk.um.si/IzpisGradiva.php?id=39370 ; https://dk.um.si/Dokument.php?id=53331&dn= ; https://plus.si.cobiss.net/opac7/bib/11351068?lang=sl.

MLA Handbook (7th Edition):

Lešnik Potočnik, Suzana. “IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA.” 2013. Web. 13 Aug 2020.

Vancouver:

Lešnik Potočnik S. IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA. [Internet] [Masters thesis]. Univerza v Mariboru; 2013. [cited 2020 Aug 13]. Available from: https://dk.um.si/IzpisGradiva.php?id=39370 ; https://dk.um.si/Dokument.php?id=53331&dn= ; https://plus.si.cobiss.net/opac7/bib/11351068?lang=sl.

Council of Science Editors:

Lešnik Potočnik S. IMPLEMENTACIJA IN UPORABA INFORMACIJSKE REŠITVE CRM NA PRIMERU ZALOŽNIŠKEGA PODJETJA. [Masters Thesis]. Univerza v Mariboru; 2013. Available from: https://dk.um.si/IzpisGradiva.php?id=39370 ; https://dk.um.si/Dokument.php?id=53331&dn= ; https://plus.si.cobiss.net/opac7/bib/11351068?lang=sl

9. Li, Chiamin. CRM and the use of internet in Electric & Machinery industry-TECO.

Degree: Technology and Built Environment, 2010, University of Gävle

  Everyone already knows what the customer relationship management is and it has been improved and managed by the internet, called electronic customer relationship management.… (more)

Subjects/Keywords: CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Li, C. (2010). CRM and the use of internet in Electric & Machinery industry-TECO. (Thesis). University of Gävle. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-6356

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Li, Chiamin. “CRM and the use of internet in Electric & Machinery industry-TECO.” 2010. Thesis, University of Gävle. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-6356.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Li, Chiamin. “CRM and the use of internet in Electric & Machinery industry-TECO.” 2010. Web. 13 Aug 2020.

Vancouver:

Li C. CRM and the use of internet in Electric & Machinery industry-TECO. [Internet] [Thesis]. University of Gävle; 2010. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-6356.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Li C. CRM and the use of internet in Electric & Machinery industry-TECO. [Thesis]. University of Gävle; 2010. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-6356

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Université de Grenoble

10. Nakhoul, Imad. Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300.

Degree: Docteur es, Sciences de gestion, 2011, Université de Grenoble

Business Value of the CRM Approach – the Case of 5 Stars Hotels in Lebanon (Business Value de l'approche CRM – le cas des hôtels… (more)

Subjects/Keywords: Approche CRM; Business Value; Activité CRM; Facteurs Technologiques CRM; Facteurs d’Orientation CRM; Facteurs Organisationnels CRM; CRM approach; Business Value; CRM Activity; CRM Technological Factors; CRM Orientation Factors; CRM Organizational Factors

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nakhoul, I. (2011). Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300. (Doctoral Dissertation). Université de Grenoble. Retrieved from http://www.theses.fr/2011GRENG006

Chicago Manual of Style (16th Edition):

Nakhoul, Imad. “Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300.” 2011. Doctoral Dissertation, Université de Grenoble. Accessed August 13, 2020. http://www.theses.fr/2011GRENG006.

MLA Handbook (7th Edition):

Nakhoul, Imad. “Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300.” 2011. Web. 13 Aug 2020.

Vancouver:

Nakhoul I. Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300. [Internet] [Doctoral dissertation]. Université de Grenoble; 2011. [cited 2020 Aug 13]. Available from: http://www.theses.fr/2011GRENG006.

Council of Science Editors:

Nakhoul I. Business Value of the CRM Approach : the Case of 5 Stars Hotels in Lebanon : Business Value de l'approche CRM : le cas des hôtels 5 étoiles au Liban : résumé substantiel en français en page 300. [Doctoral Dissertation]. Université de Grenoble; 2011. Available from: http://www.theses.fr/2011GRENG006

11. Ryman, Lukas. CRM implementering : Vilka förutsättningar krävs för att lyckas.

Degree: Business and IT, 2012, University of Borås

I modern tid är den så kallade transaktionsmarknadsföringen det paradigm som till största del präglat marknadsföringen. Utvecklingen och globaliseringen har bidragit till att marknaden… (more)

Subjects/Keywords: CRM; CRM-implementering; CRM-system; Kundrelationer; CRM-implementation; CRM-systems; Customer relationship; Social Sciences; Samhällsvetenskap

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ryman, L. (2012). CRM implementering : Vilka förutsättningar krävs för att lyckas. (Thesis). University of Borås. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16891

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ryman, Lukas. “CRM implementering : Vilka förutsättningar krävs för att lyckas.” 2012. Thesis, University of Borås. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16891.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ryman, Lukas. “CRM implementering : Vilka förutsättningar krävs för att lyckas.” 2012. Web. 13 Aug 2020.

Vancouver:

Ryman L. CRM implementering : Vilka förutsättningar krävs för att lyckas. [Internet] [Thesis]. University of Borås; 2012. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16891.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ryman L. CRM implementering : Vilka förutsättningar krävs för att lyckas. [Thesis]. University of Borås; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-16891

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

12. Potočnik, Mitja. NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE.

Degree: 2015, Univerza v Mariboru

Zaradi skokovitega razvoja sodobne informacijske tehnologije v zadnjih letih, le-ta podjetju sama po sebi ne prinaša več konkurenčne prednosti. Ker med posameznimi panogami vlada ostra… (more)

Subjects/Keywords: Ključne besede: CRM; analitični CRM; operativni CRM; organizacijski CRM; gradniki CRM; CRM vizija; CRM strategija; CRM informacije; CRM tehnologija; CRM metrike; cilji CRM; implementacija CRM; zavarovalništvo; zgodovina zavarovalništva; pojmi v zavarovalništvu; slovenski zavarovalni trg.; Keywords: CRM; analytical CRM; operative CRM; organizational CRM; CRM constructs; CRM vision; CRM strategy; CRM information; CRM technology; CRM metrics; CRM objectives; CRM implementation; insurance; history of insurance; insurance terminology; Slovenian insurance market.; info:eu-repo/classification/udc/659.2:004

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Potočnik, M. (2015). NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE. (Masters Thesis). Univerza v Mariboru. Retrieved from https://dk.um.si/IzpisGradiva.php?id=46701 ; https://dk.um.si/Dokument.php?id=68897&dn= ; https://plus.si.cobiss.net/opac7/bib/11911196?lang=sl

Chicago Manual of Style (16th Edition):

Potočnik, Mitja. “NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE.” 2015. Masters Thesis, Univerza v Mariboru. Accessed August 13, 2020. https://dk.um.si/IzpisGradiva.php?id=46701 ; https://dk.um.si/Dokument.php?id=68897&dn= ; https://plus.si.cobiss.net/opac7/bib/11911196?lang=sl.

MLA Handbook (7th Edition):

Potočnik, Mitja. “NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE.” 2015. Web. 13 Aug 2020.

Vancouver:

Potočnik M. NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE. [Internet] [Masters thesis]. Univerza v Mariboru; 2015. [cited 2020 Aug 13]. Available from: https://dk.um.si/IzpisGradiva.php?id=46701 ; https://dk.um.si/Dokument.php?id=68897&dn= ; https://plus.si.cobiss.net/opac7/bib/11911196?lang=sl.

Council of Science Editors:

Potočnik M. NAČRTOVANJE IN UVAJANJE APLIKACIJE CRM NA PRIMERU ZAVAROVALNICE. [Masters Thesis]. Univerza v Mariboru; 2015. Available from: https://dk.um.si/IzpisGradiva.php?id=46701 ; https://dk.um.si/Dokument.php?id=68897&dn= ; https://plus.si.cobiss.net/opac7/bib/11911196?lang=sl


Technical University of Lisbon

13. Carvalho, Carlos Jorge Henriques de. Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão.

Degree: 2009, Technical University of Lisbon

Mestrado em Marketing

O CRM é a ferramenta de gestão com o crescimento mais acelerado da última década. Captou investimentos de 462 mil milhões em… (more)

Subjects/Keywords: CRM; Customer Relationship Management; Modelo Estratégico CRM; Implementação CRM; Falhas CRM; Marketing; CRM; Customer Relationship Management; CRM Strategic Model; CRM Implementation; CRM Failure; Marketing

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Carvalho, C. J. H. d. (2009). Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão. (Thesis). Technical University of Lisbon. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/1625

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Carvalho, Carlos Jorge Henriques de. “Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão.” 2009. Thesis, Technical University of Lisbon. Accessed August 13, 2020. http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/1625.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Carvalho, Carlos Jorge Henriques de. “Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão.” 2009. Web. 13 Aug 2020.

Vancouver:

Carvalho CJHd. Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão. [Internet] [Thesis]. Technical University of Lisbon; 2009. [cited 2020 Aug 13]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/1625.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Carvalho CJHd. Adequação da estratégia de CRM de Payne e Frow a bancos privados de média dimensão. [Thesis]. Technical University of Lisbon; 2009. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/1625

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Halmstad University

14. Mjellander, Stefan. Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM.

Degree: Business and Engineering (SET), 2011, Halmstad University

  Syftet är att få insikt i vad som motiverar företag till att använda Social CRM, och hur de arbetar med detta för att kommunicera… (more)

Subjects/Keywords: Social CRM; kundinsikt; kärnvärde; CRM; Sociala nätverk.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Mjellander, S. (2011). Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM. (Thesis). Halmstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16585

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mjellander, Stefan. “Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM.” 2011. Thesis, Halmstad University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16585.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mjellander, Stefan. “Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM.” 2011. Web. 13 Aug 2020.

Vancouver:

Mjellander S. Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM. [Internet] [Thesis]. Halmstad University; 2011. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16585.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mjellander S. Steget ut i de Sociala Nätverken med Social CRM : En studie i vad som motiverar företag till att använda Social CRM. [Thesis]. Halmstad University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16585

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Brno University of Technology

15. Beránek, Marek. Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT.

Degree: 2019, Brno University of Technology

Master's Thesis deals with firm's IT support used in the engineer's office. Implementation of CRM system enables to monitor and lead customer relationship in more effective way. This support leads to optimization of firm's processes. Advisors/Committee Members: Kříž, Jiří (advisor), Bernat, Michal (referee).

Subjects/Keywords: CRM; systém; zákazník; CRM; system; customer

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Beránek, M. (2019). Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT. (Thesis). Brno University of Technology. Retrieved from http://hdl.handle.net/11012/25472

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Beránek, Marek. “Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT.” 2019. Thesis, Brno University of Technology. Accessed August 13, 2020. http://hdl.handle.net/11012/25472.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Beránek, Marek. “Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT.” 2019. Web. 13 Aug 2020.

Vancouver:

Beránek M. Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT. [Internet] [Thesis]. Brno University of Technology; 2019. [cited 2020 Aug 13]. Available from: http://hdl.handle.net/11012/25472.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Beránek M. Podpora firemních procesů s využitím IT: Support of firm processes with usage of IT. [Thesis]. Brno University of Technology; 2019. Available from: http://hdl.handle.net/11012/25472

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

16. Kumar, V Mohan. A Study of CRM in BSNL AP Telecom Circle; -.

Degree: Management studies, 2013, Jawaharlal Nehru Technological University, Hyderabad

Telecom is one of the fast growing sectors among the services. The mobile revolution has created a new wave of interest among people to utilize… (more)

Subjects/Keywords: BSNL; CRM; Telecom

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kumar, V. M. (2013). A Study of CRM in BSNL AP Telecom Circle; -. (Thesis). Jawaharlal Nehru Technological University, Hyderabad. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/19040

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kumar, V Mohan. “A Study of CRM in BSNL AP Telecom Circle; -.” 2013. Thesis, Jawaharlal Nehru Technological University, Hyderabad. Accessed August 13, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/19040.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kumar, V Mohan. “A Study of CRM in BSNL AP Telecom Circle; -.” 2013. Web. 13 Aug 2020.

Vancouver:

Kumar VM. A Study of CRM in BSNL AP Telecom Circle; -. [Internet] [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. [cited 2020 Aug 13]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/19040.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kumar VM. A Study of CRM in BSNL AP Telecom Circle; -. [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/19040

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

17. Kondor, Béla. Üzleti intelligencia rendszerek .

Degree: DE – TEK – Közgazdaság- és Gazdaségtudományi Kar, 2012, University of Debrecen

A mai világban, ahhoz hogy egy vállalat működő képes legyen, rengeteg feltételnek kell megfelelnie. Az információs technológiai háttér, illetve a megváltozott körülményekből következő magasabb szintű stratégiai megvalósítások olyan eszközöket, módszereket igényelnek, amelyek megkönnyítik az egyes vállalatok döntéshozatali metódusát. Advisors/Committee Members: Máté, Domicián (advisor).

Subjects/Keywords: CRM; Információs rendszerek

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Kondor, B. (2012). Üzleti intelligencia rendszerek . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/127064

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kondor, Béla. “Üzleti intelligencia rendszerek .” 2012. Thesis, University of Debrecen. Accessed August 13, 2020. http://hdl.handle.net/2437/127064.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kondor, Béla. “Üzleti intelligencia rendszerek .” 2012. Web. 13 Aug 2020.

Vancouver:

Kondor B. Üzleti intelligencia rendszerek . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2020 Aug 13]. Available from: http://hdl.handle.net/2437/127064.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kondor B. Üzleti intelligencia rendszerek . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/127064

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Debrecen

18. Szoboszlai, Csaba. Ügyviteli rendszer használata a gyakorlatban .

Degree: DE – ATC – Gazdálkodástudományi és Vidékfejlesztési Kar, 2012, University of Debrecen

A feladatszabás lényegi kérdéseit tárgyalja a dolgozat. Bemutatja annak fontosságát a gyakorlati életben. Végigvezeti az olvasót, hogyan kell egy feladatszabást elvégezni, hogy az hatékony legyen. Elmagyarázom, az általam tervezett szoftver működését és bemutatom a képernyő terveket. Végül szakemberek véleménye alapján elemzem a modult. Advisors/Committee Members: Szilágyi, Róbert (advisor).

Subjects/Keywords: ügyvitel; CRM; ERP

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APA (6th Edition):

Szoboszlai, C. (2012). Ügyviteli rendszer használata a gyakorlatban . (Thesis). University of Debrecen. Retrieved from http://hdl.handle.net/2437/150908

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Szoboszlai, Csaba. “Ügyviteli rendszer használata a gyakorlatban .” 2012. Thesis, University of Debrecen. Accessed August 13, 2020. http://hdl.handle.net/2437/150908.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Szoboszlai, Csaba. “Ügyviteli rendszer használata a gyakorlatban .” 2012. Web. 13 Aug 2020.

Vancouver:

Szoboszlai C. Ügyviteli rendszer használata a gyakorlatban . [Internet] [Thesis]. University of Debrecen; 2012. [cited 2020 Aug 13]. Available from: http://hdl.handle.net/2437/150908.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Szoboszlai C. Ügyviteli rendszer használata a gyakorlatban . [Thesis]. University of Debrecen; 2012. Available from: http://hdl.handle.net/2437/150908

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

19. Thorzén, Michael. Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization.

Degree: 2011, , School of Management

  In today’s competitive environment, organizations cannot afford to fail with their customer relationship management (CRM) initiatives. There are plenty of examples of vital consequences… (more)

Subjects/Keywords: CRM; Customer Relationship Management; CRM evaluation; CRM analysis; CRM implemenation; Case Study; Spain

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Thorzén, M. (2011). Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2600

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Thorzén, Michael. “Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization.” 2011. Thesis, , School of Management. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2600.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Thorzén, Michael. “Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization.” 2011. Web. 13 Aug 2020.

Vancouver:

Thorzén M. Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization. [Internet] [Thesis]. , School of Management; 2011. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2600.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Thorzén M. Analysis of Customer Relationship Management Systems' Compliance with Organizational Needs : An industrial case study in a Spanish organization. [Thesis]. , School of Management; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2600

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

20. Luoma, Jussi-Pekka. Projektinhallinta ja Microsoft Dynamics CRM.

Degree: 2011, Seinäjoen ammattikorkeakoulu

Asiakkuudenhallintaohjelmistot ovat yleistymässä useiden eri yritysten käytössä. Microsoft Dynamics CRM on Microsoft-tuoteperheen oma asiakkuudenhallintaohjelma. Ohjelmisto on yksi tämän hetken suosituimmista asiakkuudenhallintaohjelmistoista. Anvia – IT Oy… (more)

Subjects/Keywords: asiakkuudenhallinta; projektinhallinta; CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Luoma, J. (2011). Projektinhallinta ja Microsoft Dynamics CRM. (Thesis). Seinäjoen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/37032

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Luoma, Jussi-Pekka. “Projektinhallinta ja Microsoft Dynamics CRM.” 2011. Thesis, Seinäjoen ammattikorkeakoulu. Accessed August 13, 2020. http://www.theseus.fi/handle/10024/37032.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Luoma, Jussi-Pekka. “Projektinhallinta ja Microsoft Dynamics CRM.” 2011. Web. 13 Aug 2020.

Vancouver:

Luoma J. Projektinhallinta ja Microsoft Dynamics CRM. [Internet] [Thesis]. Seinäjoen ammattikorkeakoulu; 2011. [cited 2020 Aug 13]. Available from: http://www.theseus.fi/handle/10024/37032.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Luoma J. Projektinhallinta ja Microsoft Dynamics CRM. [Thesis]. Seinäjoen ammattikorkeakoulu; 2011. Available from: http://www.theseus.fi/handle/10024/37032

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Halmstad University

21. Song, Yan. Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry.

Degree: Business and Engineering (SET), 2011, Halmstad University

  Customer Relationship Management (CRM) which focuses on the relationship with customers has become more and more important in business management. CRM is a managerial… (more)

Subjects/Keywords: Customer Relationship Management; CRM; CRM system; Chinese CRM system; important factors in CRM system; improvements for CRM system

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Song, Y. (2011). Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry. (Thesis). Halmstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16286

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Song, Yan. “Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry.” 2011. Thesis, Halmstad University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16286.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Song, Yan. “Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry.” 2011. Web. 13 Aug 2020.

Vancouver:

Song Y. Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry. [Internet] [Thesis]. Halmstad University; 2011. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16286.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Song Y. Crucial Factors in Customer Relationship Management : A Chinese Perspective of the Telecommunication Industry. [Thesis]. Halmstad University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-16286

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Technical University of Lisbon

22. Gregório, Tânia Isabel da Costa. Customer Relationship Management (CRM) em agências de recrutamento a nível europeu.

Degree: 2013, Technical University of Lisbon

Mestrado em Marketing

As empresas estão cada vez mais centradas no cliente e em novas formas de os abordar individualmente. As tecnologias mobile e da… (more)

Subjects/Keywords: Customer Relationship Management; CRM 2.0 ou Social CRM; mobile CRM; agências de recrutamento; recruitment agencies

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Gregório, T. I. d. C. (2013). Customer Relationship Management (CRM) em agências de recrutamento a nível europeu. (Thesis). Technical University of Lisbon. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/11070

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Gregório, Tânia Isabel da Costa. “Customer Relationship Management (CRM) em agências de recrutamento a nível europeu.” 2013. Thesis, Technical University of Lisbon. Accessed August 13, 2020. https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/11070.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Gregório, Tânia Isabel da Costa. “Customer Relationship Management (CRM) em agências de recrutamento a nível europeu.” 2013. Web. 13 Aug 2020.

Vancouver:

Gregório TIdC. Customer Relationship Management (CRM) em agências de recrutamento a nível europeu. [Internet] [Thesis]. Technical University of Lisbon; 2013. [cited 2020 Aug 13]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/11070.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Gregório TIdC. Customer Relationship Management (CRM) em agências de recrutamento a nível europeu. [Thesis]. Technical University of Lisbon; 2013. Available from: https://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/11070

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

23. Weber, Sabrina. Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe.

Degree: 2012, RCAAP

Mestrado em Gestão

Nowadays consumers get more demanding than ever before, marketing moves from the traditional transactional driven paradigm to the new, relational based paradigm.… (more)

Subjects/Keywords: CRM; Luxury brands; CRM strategy; Patek Philippe; Marcas de luxo; Estratégia CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Weber, S. (2012). Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/5175

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Weber, Sabrina. “Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe.” 2012. Thesis, RCAAP. Accessed August 13, 2020. https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/5175.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Weber, Sabrina. “Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe.” 2012. Web. 13 Aug 2020.

Vancouver:

Weber S. Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe. [Internet] [Thesis]. RCAAP; 2012. [cited 2020 Aug 13]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/5175.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Weber S. Luxury brands and CRM, mutually exclusive? : developing a CRM strategy for Patek Philippe. [Thesis]. RCAAP; 2012. Available from: https://www.rcaap.pt/detail.jsp?id=oai:repositorio.iscte-iul.pt:10071/5175

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

24. Haavik, Maria. Processförändring i samband med CRM-investering.

Degree: Engineering and Science, 2016, Halmstad University

  En effektiv användning av CRM-system reducerar avstånden mellan kund och verksamhet, samt bidrar till ökad kundlojalitet, god service och bättre insamling av data och… (more)

Subjects/Keywords: CRM; CRM-implementering; Misslyckande av CRM; Processförändring; Processkartor; Processorientering.; Information Systems; Systemvetenskap, informationssystem och informatik

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Haavik, M. (2016). Processförändring i samband med CRM-investering. (Thesis). Halmstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Haavik, Maria. “Processförändring i samband med CRM-investering.” 2016. Thesis, Halmstad University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Haavik, Maria. “Processförändring i samband med CRM-investering.” 2016. Web. 13 Aug 2020.

Vancouver:

Haavik M. Processförändring i samband med CRM-investering. [Internet] [Thesis]. Halmstad University; 2016. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30533.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Haavik M. Processförändring i samband med CRM-investering. [Thesis]. Halmstad University; 2016. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-30533

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Linnaeus University

25. Degerman, Isabel; Eckerbom, Johanna. How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study.

Degree: Marketing, 2019, Linnaeus University

  This multiple case study focuses on the customer relationship management (CRM) processes and the management of customer data within two international business-to-business (B2B) companies… (more)

Subjects/Keywords: Relationship marketing; CRM; CRM systems; Social media; Social CRM; GDPR; Customer data; Business Administration; Företagsekonomi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Degerman, Isabel; Eckerbom, J. (2019). How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study. (Thesis). Linnaeus University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-86069

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Degerman, Isabel; Eckerbom, Johanna. “How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study.” 2019. Thesis, Linnaeus University. Accessed August 13, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-86069.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Degerman, Isabel; Eckerbom, Johanna. “How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study.” 2019. Web. 13 Aug 2020.

Vancouver:

Degerman, Isabel; Eckerbom J. How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study. [Internet] [Thesis]. Linnaeus University; 2019. [cited 2020 Aug 13]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-86069.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Degerman, Isabel; Eckerbom J. How do B2B companies approach CRM and the management of customer data in today’s era of social media and GDPR? : A Multiple Case Study. [Thesis]. Linnaeus University; 2019. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-86069

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Temple University

26. Li, Ke. Customer Relationship Management: from Conversion to Churn to Winback.

Degree: PhD, 2013, Temple University

Business Administration/Marketing

With the grant of a big CRM dataset from a large media company, this dissertation examines four different categories of factors that could… (more)

Subjects/Keywords: Marketing;

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Li, K. (2013). Customer Relationship Management: from Conversion to Churn to Winback. (Doctoral Dissertation). Temple University. Retrieved from http://digital.library.temple.edu/u?/p245801coll10,221333

Chicago Manual of Style (16th Edition):

Li, Ke. “Customer Relationship Management: from Conversion to Churn to Winback.” 2013. Doctoral Dissertation, Temple University. Accessed August 13, 2020. http://digital.library.temple.edu/u?/p245801coll10,221333.

MLA Handbook (7th Edition):

Li, Ke. “Customer Relationship Management: from Conversion to Churn to Winback.” 2013. Web. 13 Aug 2020.

Vancouver:

Li K. Customer Relationship Management: from Conversion to Churn to Winback. [Internet] [Doctoral dissertation]. Temple University; 2013. [cited 2020 Aug 13]. Available from: http://digital.library.temple.edu/u?/p245801coll10,221333.

Council of Science Editors:

Li K. Customer Relationship Management: from Conversion to Churn to Winback. [Doctoral Dissertation]. Temple University; 2013. Available from: http://digital.library.temple.edu/u?/p245801coll10,221333

27. Vilas, Pedro Nuno Cruz. CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal.

Degree: 2015, RCAAP

 Atualmente, no mundo organizacional, onde se presencia cada vez mais o aumento da competitividade, as transformações tecnológicas e a evolução dos mercados, torna-se cada vez… (more)

Subjects/Keywords: competitividade; CRM; ENE 2020

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vilas, P. N. C. (2015). CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal. (Thesis). RCAAP. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ual.pt:11144/1875

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vilas, Pedro Nuno Cruz. “CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal.” 2015. Thesis, RCAAP. Accessed August 13, 2020. http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ual.pt:11144/1875.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vilas, Pedro Nuno Cruz. “CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal.” 2015. Web. 13 Aug 2020.

Vancouver:

Vilas PNC. CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal. [Internet] [Thesis]. RCAAP; 2015. [cited 2020 Aug 13]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ual.pt:11144/1875.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vilas PNC. CRM na estratégia nacional para a energia. O caso EDP – energias de Portugal. [Thesis]. RCAAP; 2015. Available from: http://www.rcaap.pt/detail.jsp?id=oai:repositorio.ual.pt:11144/1875

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

28. Μπουζούκα, Μαρίνα. Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank.

Degree: 2008, University of Patras

Η παρούσα εργασία παρουσιάζει βιβλιογραφικά την Διαχείριση Πελατειακών Σχέσεων (Customer Relationship Management) ως μια νέα μεθοδολογία που προσβλέπει στην επισήμανση και την προσέλκυση των καταναλωτών,… (more)

Subjects/Keywords: Διαχείριση πελατειακών σχέσεων; 658.812; CRM

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Μπουζούκα, . (2008). Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank. (Masters Thesis). University of Patras. Retrieved from http://nemertes.lis.upatras.gr/jspui/handle/10889/735

Chicago Manual of Style (16th Edition):

Μπουζούκα, Μαρίνα. “Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank.” 2008. Masters Thesis, University of Patras. Accessed August 13, 2020. http://nemertes.lis.upatras.gr/jspui/handle/10889/735.

MLA Handbook (7th Edition):

Μπουζούκα, Μαρίνα. “Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank.” 2008. Web. 13 Aug 2020.

Vancouver:

Μπουζούκα . Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank. [Internet] [Masters thesis]. University of Patras; 2008. [cited 2020 Aug 13]. Available from: http://nemertes.lis.upatras.gr/jspui/handle/10889/735.

Council of Science Editors:

Μπουζούκα . Διαχείριση Πελατειακών Σχέσεων (CRM) στον τραπεζικό κλάδο.Η περίπτωση της Attica Bank. [Masters Thesis]. University of Patras; 2008. Available from: http://nemertes.lis.upatras.gr/jspui/handle/10889/735

29. Ambisetty Ramamurthy, Pavan Teja. Developing a Job Portal in Sugar CRM Using Agile Methodology.

Degree: Engineering: M.E.M, Mechanical and Manufacturing Engineering, 2015, St. Cloud State University

  The main objective of this project was to collect the data and provide a solution to the problems faced by a huge organizations, which… (more)

Subjects/Keywords: CRM; Agile; Software; Development

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ambisetty Ramamurthy, P. T. (2015). Developing a Job Portal in Sugar CRM Using Agile Methodology. (Masters Thesis). St. Cloud State University. Retrieved from https://repository.stcloudstate.edu/mme_etds/7

Chicago Manual of Style (16th Edition):

Ambisetty Ramamurthy, Pavan Teja. “Developing a Job Portal in Sugar CRM Using Agile Methodology.” 2015. Masters Thesis, St. Cloud State University. Accessed August 13, 2020. https://repository.stcloudstate.edu/mme_etds/7.

MLA Handbook (7th Edition):

Ambisetty Ramamurthy, Pavan Teja. “Developing a Job Portal in Sugar CRM Using Agile Methodology.” 2015. Web. 13 Aug 2020.

Vancouver:

Ambisetty Ramamurthy PT. Developing a Job Portal in Sugar CRM Using Agile Methodology. [Internet] [Masters thesis]. St. Cloud State University; 2015. [cited 2020 Aug 13]. Available from: https://repository.stcloudstate.edu/mme_etds/7.

Council of Science Editors:

Ambisetty Ramamurthy PT. Developing a Job Portal in Sugar CRM Using Agile Methodology. [Masters Thesis]. St. Cloud State University; 2015. Available from: https://repository.stcloudstate.edu/mme_etds/7

30. Vilas, Pedro Nuno Cruz. CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal.

Degree: 2015, RCAAP

 Atualmente, no mundo organizacional, onde se presencia cada vez mais o aumento da competitividade, as transformações tecnológicas e a evolução dos mercados, torna-se cada vez… (more)

Subjects/Keywords: competitividade; CRM; ENE 2020

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Vilas, P. N. C. (2015). CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal. (Thesis). RCAAP. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:localhost:11144/1875

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Vilas, Pedro Nuno Cruz. “CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal.” 2015. Thesis, RCAAP. Accessed August 13, 2020. http://www.rcaap.pt/detail.jsp?id=oai:localhost:11144/1875.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Vilas, Pedro Nuno Cruz. “CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal.” 2015. Web. 13 Aug 2020.

Vancouver:

Vilas PNC. CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal. [Internet] [Thesis]. RCAAP; 2015. [cited 2020 Aug 13]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:localhost:11144/1875.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Vilas PNC. CRM na Estratégia Nacional para a Energia. O caso EDP – Energias de Portugal. [Thesis]. RCAAP; 2015. Available from: http://www.rcaap.pt/detail.jsp?id=oai:localhost:11144/1875

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

[1] [2] [3] [4] [5] … [25]

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