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University of South Africa

1. Smal, Elmarie. Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age .

Degree: 2013, University of South Africa

A qualitative, exploratory, descriptive and contextual study was conducted to explore health care unit managers’ view of their role as leader-managers, and to determine the challenges they experience and the skills they need to be effective leader-managers in the 21st century, the Quantum Age. Semi-structured interviews were conducted with eight health care unit managers from a selected public hospital in the Western Cape Province. The findings revealed that health care unit managers experience workforce challenges, with staff shortage being a serious concern; personal challenges, such as an increased workload and role diversity; and organisational challenges with regard to the management of equipment. Desired attributes and skills for leader-managers as indicated by unit managers concur with Shelton’s (1999) Quantum Skills Model. Recommendations were made for nursing practice, education and research, including recommendations on the development of the seven quantum skills. Advisors/Committee Members: Potgieter, Eugené (advisor).

Subjects/Keywords: Health care unit manager; Challenges; Leadership; Management; Leader; Manager; Leader-manager; Quantum Age; quantum skills

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Smal, E. (2013). Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age . (Masters Thesis). University of South Africa. Retrieved from http://hdl.handle.net/10500/14469

Chicago Manual of Style (16th Edition):

Smal, Elmarie. “Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age .” 2013. Masters Thesis, University of South Africa. Accessed October 20, 2019. http://hdl.handle.net/10500/14469.

MLA Handbook (7th Edition):

Smal, Elmarie. “Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age .” 2013. Web. 20 Oct 2019.

Vancouver:

Smal E. Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age . [Internet] [Masters thesis]. University of South Africa; 2013. [cited 2019 Oct 20]. Available from: http://hdl.handle.net/10500/14469.

Council of Science Editors:

Smal E. Challenges of the health care unit manager as leader-manager in the 21st century, the Quantum Age . [Masters Thesis]. University of South Africa; 2013. Available from: http://hdl.handle.net/10500/14469

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