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Pontifical Catholic University of Rio de Janeiro

1. NICOLE PEÇANHA DO RÊGO BARROS. [en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR.

Degree: 2016, Pontifical Catholic University of Rio de Janeiro

[pt] O setor de saneamento desempenha um papel fundamental à vida humana. A gestão eficiente dos recursos hídricos é de grande relevância à sociedade devido à sua importância econômica e produtiva para o desenvolvimento de outros bens e serviços. O presente estudo apresenta uma análise de benchmarking com o objetivo de avaliar a eficiência dos custos operacionais das empresas de saneamento do Brasil. Este abordou 3 metodologias de benchmarking, sendo elas a Análise Envoltória de Dados (DEA), Mínimos Quadrados Ordinários Corrigidos (MQOC) e Análise de Indicadores de Desempenho. Inicialmente foi estimada uma eficiência média a partir do DEA e MQOC, em seguida foi realizado o ajuste desta eficiência através de variáveis não gerenciáveis pelas empresas, por meio da regressão TOBIT. Por fim, foi feita uma análise complementar através de 15 indicadores de desempenho que abarcavam características de custos médios, produtividade e perdas de água no setor de saneamento. Os dados utilizados para este estudo foram disponibilizados pelo Sistema Nacional de Informações sobre Saneamento (SNIS). Para a estimação da eficiência foi considerado como variável de insumo o custo operacional das empresas (OPEX) Para produto, as variáveis de quantidade de ligações ativas e volume faturado de água e esgoto. Observou-se que o impacto das variáveis não gerenciáveis beneficiou o desempenho das empresas, mas não gerou mudanças significativas quanto à posição no ranking de eficiência. O resultado da eficiência média estimada pelas metodologias DEA e MQOC indicou a SANEPAR como benchmark relativamente aos seus custos operacionais, bem como a análise de indicadores de desempenho, para o ano de 2012.

[en] The sanitation sector plays a key role in human life. Efficient management of water resources is completely revelant to society because of their economic and productive importance for the development of other goods and services. This study presents a benchmarking analysis in order to evaluate the efficiency of the operating costs of sanitation companies in Brazil. Three benchmarking methodologies were used, Data Envelopment Analysis (DEA), Corrected Ordinary Least Square (COLS) and Performance Indicators Analysis. Initially an average efficiency was estimated from the DEA and COLS. Later, through TOBIT regression, an adjustment of this efficiency was made through this uncontrollable variables by companies. Finally, an additional analysis was performed using 15 performance indicators that spanned average cost characteristics, productivity and water losses in the sanitation sector. The data used for this study were provided by the Brazilian Sanitation Information System (SNIS). To estimate the efficiency was considered as an input variable operating costs of companies (OPEX).Regards to product, the amount of variable active links and volume of billed water and sewage were considered. It was observed the impact of uncontrollable variables benefited performance of the companies, but did not cause significant changes on the position in the ranking…

Advisors/Committee Members: REINALDO CASTRO SOUZA.

Subjects/Keywords: [pt] EFICIENCIA; [en] EFFICIENCY; [pt] METROLOGIA; [en] METROLOGY; [pt] DEA; [en] DEA; [pt] INDICADORES DE DESEMPENHO; [en] PERFORMANCE INDICATORS; [pt] REGRESSAO TOBIT; [en] TOBIT REGRESSION; [pt] SANEAMENTO BASICO; [pt] MQOC; [pt] INSUMOS E PRODUTOS; [pt] AGUA E ESGOTO

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

BARROS, N. P. D. R. (2016). [en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR. (Thesis). Pontifical Catholic University of Rio de Janeiro. Retrieved from http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=26434

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

BARROS, NICOLE PEÇANHA DO RÊGO. “[en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR.” 2016. Thesis, Pontifical Catholic University of Rio de Janeiro. Accessed January 18, 2021. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=26434.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

BARROS, NICOLE PEÇANHA DO RÊGO. “[en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR.” 2016. Web. 18 Jan 2021.

Vancouver:

BARROS NPDR. [en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR. [Internet] [Thesis]. Pontifical Catholic University of Rio de Janeiro; 2016. [cited 2021 Jan 18]. Available from: http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=26434.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

BARROS NPDR. [en] A METHODOLOGY TO EVALUATE THE OPERATIONAL PERFORMANCE OF PUBLIC UTILITIES ENTERPRISES: APPLICATION TO THE SANITATION SECTOR. [Thesis]. Pontifical Catholic University of Rio de Janeiro; 2016. Available from: http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=26434

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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