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You searched for subject:( Relationship management). Showing records 1 – 30 of 1050 total matches.

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University of Nairobi

1. Muro, Maximillah B. Customer relationship management systems among commercial Banks in Kenya .

Degree: 2011, University of Nairobi

 Nowadays, many businesses such as banks, insurance companies, and other service providers have realized the importance of Customer Relationship Management (CRM) and its potential to… (more)

Subjects/Keywords: Relationship management system

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Muro, M. B. (2011). Customer relationship management systems among commercial Banks in Kenya . (Thesis). University of Nairobi. Retrieved from http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Muro, Maximillah B. “Customer relationship management systems among commercial Banks in Kenya .” 2011. Thesis, University of Nairobi. Accessed November 28, 2020. http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Muro, Maximillah B. “Customer relationship management systems among commercial Banks in Kenya .” 2011. Web. 28 Nov 2020.

Vancouver:

Muro MB. Customer relationship management systems among commercial Banks in Kenya . [Internet] [Thesis]. University of Nairobi; 2011. [cited 2020 Nov 28]. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12920.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Muro MB. Customer relationship management systems among commercial Banks in Kenya . [Thesis]. University of Nairobi; 2011. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12920

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

2. Alavi, Shirin. Customer relationship management and customer experience management using business online communities.

Degree: Management, 2012, INFLIBNET

This research thesis focuses on studying the contribution of the internet tool - Online newlinecommunities to the dual organizational processes of Customer Relationship Management and… (more)

Subjects/Keywords: Management; Customer relationship; Online communities

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APA (6th Edition):

Alavi, S. (2012). Customer relationship management and customer experience management using business online communities. (Thesis). INFLIBNET. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/6106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Alavi, Shirin. “Customer relationship management and customer experience management using business online communities.” 2012. Thesis, INFLIBNET. Accessed November 28, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/6106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Alavi, Shirin. “Customer relationship management and customer experience management using business online communities.” 2012. Web. 28 Nov 2020.

Vancouver:

Alavi S. Customer relationship management and customer experience management using business online communities. [Internet] [Thesis]. INFLIBNET; 2012. [cited 2020 Nov 28]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/6106.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Alavi S. Customer relationship management and customer experience management using business online communities. [Thesis]. INFLIBNET; 2012. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/6106

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Johannesburg

3. Minya, Thina Khumo. An analysis of supplier relationship management practices in Eskom.

Degree: 2011, University of Johannesburg

M.Comm.

The primary objective of this dissertation is to perform an analysis of supplier relationship management practices in Eskom. Currently, Eskom is facing pertinent challenges… (more)

Subjects/Keywords: Supplier relationship management; Eskom (Firm)

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APA (6th Edition):

Minya, T. K. (2011). An analysis of supplier relationship management practices in Eskom. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/3849

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Minya, Thina Khumo. “An analysis of supplier relationship management practices in Eskom.” 2011. Thesis, University of Johannesburg. Accessed November 28, 2020. http://hdl.handle.net/10210/3849.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Minya, Thina Khumo. “An analysis of supplier relationship management practices in Eskom.” 2011. Web. 28 Nov 2020.

Vancouver:

Minya TK. An analysis of supplier relationship management practices in Eskom. [Internet] [Thesis]. University of Johannesburg; 2011. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/10210/3849.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Minya TK. An analysis of supplier relationship management practices in Eskom. [Thesis]. University of Johannesburg; 2011. Available from: http://hdl.handle.net/10210/3849

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Addis Ababa University

4. DEREJE, MEKONNEN. TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE .

Degree: 2014, Addis Ababa University

 This study was aimed at assessing the triggering factors of teaching staff turnover and its relationship with school management and students’ academic performance in secondary… (more)

Subjects/Keywords: relationship with school management

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APA (6th Edition):

DEREJE, M. (2014). TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE . (Thesis). Addis Ababa University. Retrieved from http://etd.aau.edu.et/dspace/handle/123456789/6949

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

DEREJE, MEKONNEN. “TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE .” 2014. Thesis, Addis Ababa University. Accessed November 28, 2020. http://etd.aau.edu.et/dspace/handle/123456789/6949.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

DEREJE, MEKONNEN. “TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE .” 2014. Web. 28 Nov 2020.

Vancouver:

DEREJE M. TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE . [Internet] [Thesis]. Addis Ababa University; 2014. [cited 2020 Nov 28]. Available from: http://etd.aau.edu.et/dspace/handle/123456789/6949.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

DEREJE M. TEACHING STAFF TURNOVER AND ITS RELATIONSHIP WITH SCHOOL MANAGEMENT AND STUDENTS’ ACADEMIC PERFORMANCE IN SECONDARY SCHOOLS OF SOUTH WEST SHOA ZONE . [Thesis]. Addis Ababa University; 2014. Available from: http://etd.aau.edu.et/dspace/handle/123456789/6949

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Nairobi

5. Wambura, Elenah W. Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company .

Degree: 2012, University of Nairobi

 The main goal of the study was to determine the challenges of implementing customer relationship management (CRM) strategy in Nairobi City Water and Sewerage Company… (more)

Subjects/Keywords: Customer relationship; Management strategy

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wambura, E. W. (2012). Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company . (Thesis). University of Nairobi. Retrieved from http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12717

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wambura, Elenah W. “Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company .” 2012. Thesis, University of Nairobi. Accessed November 28, 2020. http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12717.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wambura, Elenah W. “Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company .” 2012. Web. 28 Nov 2020.

Vancouver:

Wambura EW. Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company . [Internet] [Thesis]. University of Nairobi; 2012. [cited 2020 Nov 28]. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12717.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wambura EW. Challenges of implementation of customer relationship management strategy in Nairobi city water and sewerage company . [Thesis]. University of Nairobi; 2012. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/12717

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

6. Abdul, Shakoor. Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK.

Degree: 2011, , School of Management

  This study observes an approach which is known as explorative because it aims to evaluate and examine online media as a tool for e-CRM.… (more)

Subjects/Keywords: Electronic; Customer; Relationship; Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Abdul, S. (2011). Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-6208

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Abdul, Shakoor. “Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK.” 2011. Thesis, , School of Management. Accessed November 28, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-6208.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Abdul, Shakoor. “Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK.” 2011. Web. 28 Nov 2020.

Vancouver:

Abdul S. Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK. [Internet] [Thesis]. , School of Management; 2011. [cited 2020 Nov 28]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-6208.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Abdul S. Electronic Customer Relationship Management (eCRM) from the Perspective of Two Banks with Online Marketing in Pakistan : case of HSBC PK and Standard Chartered Bank PK. [Thesis]. , School of Management; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-6208

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Karlstad University

7. Awan, Salman Ahmad. Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers.

Degree: Business Administration, 2011, Karlstad University

The telecommunication business has been transformed in Sweden through the past few years. Previously telecom industry was under monopoly which has now been converted… (more)

Subjects/Keywords: Marketing; Management; Customer Relationship; Telecom

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Awan, S. A. (2011). Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers. (Thesis). Karlstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-9522

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Awan, Salman Ahmad. “Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers.” 2011. Thesis, Karlstad University. Accessed November 28, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-9522.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Awan, Salman Ahmad. “Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers.” 2011. Web. 28 Nov 2020.

Vancouver:

Awan SA. Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers. [Internet] [Thesis]. Karlstad University; 2011. [cited 2020 Nov 28]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-9522.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Awan SA. Loyalty Enhancing Communication for Telecom Customer Relationships : A Qualitative Study of Telecom Customers. [Thesis]. Karlstad University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:kau:diva-9522

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Louisiana State University

8. Pena, Santiago. IT outsourcing governance: a conceptual framework for theory and practice.

Degree: PhD, Business, 2012, Louisiana State University

 The objective of this study is to improve our understanding of IT Outsourcing Governance, which has become an increasingly significant topic in recent years. In… (more)

Subjects/Keywords: Relationship Management; Outsourcing; Governance

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pena, S. (2012). IT outsourcing governance: a conceptual framework for theory and practice. (Doctoral Dissertation). Louisiana State University. Retrieved from etd-04242012-014100 ; https://digitalcommons.lsu.edu/gradschool_dissertations/2055

Chicago Manual of Style (16th Edition):

Pena, Santiago. “IT outsourcing governance: a conceptual framework for theory and practice.” 2012. Doctoral Dissertation, Louisiana State University. Accessed November 28, 2020. etd-04242012-014100 ; https://digitalcommons.lsu.edu/gradschool_dissertations/2055.

MLA Handbook (7th Edition):

Pena, Santiago. “IT outsourcing governance: a conceptual framework for theory and practice.” 2012. Web. 28 Nov 2020.

Vancouver:

Pena S. IT outsourcing governance: a conceptual framework for theory and practice. [Internet] [Doctoral dissertation]. Louisiana State University; 2012. [cited 2020 Nov 28]. Available from: etd-04242012-014100 ; https://digitalcommons.lsu.edu/gradschool_dissertations/2055.

Council of Science Editors:

Pena S. IT outsourcing governance: a conceptual framework for theory and practice. [Doctoral Dissertation]. Louisiana State University; 2012. Available from: etd-04242012-014100 ; https://digitalcommons.lsu.edu/gradschool_dissertations/2055

9. Estrela Santa Paixão da Silva, Eulália Maria. As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete.

Degree: 2016, RCAAP

 Perante a atual evolução dos mercados e a constante competitividade entre as entidades, há a necessidade de valorizar e de fortalecer o relacionamento com os… (more)

Subjects/Keywords: Customer Relationship Management (CRM); Citizen Relationship Management (CzRM); Marketing de relacionamento

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Estrela Santa Paixão da Silva, E. M. (2016). As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete. (Thesis). RCAAP. Retrieved from https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/12855

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Estrela Santa Paixão da Silva, Eulália Maria. “As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete.” 2016. Thesis, RCAAP. Accessed November 28, 2020. https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/12855.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Estrela Santa Paixão da Silva, Eulália Maria. “As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete.” 2016. Web. 28 Nov 2020.

Vancouver:

Estrela Santa Paixão da Silva EM. As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete. [Internet] [Thesis]. RCAAP; 2016. [cited 2020 Nov 28]. Available from: https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/12855.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Estrela Santa Paixão da Silva EM. As Tecnologias de Informação e Comunicação aplicadas na Gestão das Autarquias como fator de prestação e proximidade junto dos cidadãos - Estudo de Caso: O CRM no Municipio de Alcochete. [Thesis]. RCAAP; 2016. Available from: https://www.rcaap.pt/detail.jsp?id=oai:comum.rcaap.pt:10400.26/12855

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


North-West University

10. Oeschger, Jan Adriaan. Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger .

Degree: 2013, North-West University

 This study sets out to validate that a Customer Relationship Management system is an enhancing factor in the sustainability of the short-term insurance broker’s business.… (more)

Subjects/Keywords: CRM; Customer Relationship Management; Customer Resource Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Oeschger, J. A. (2013). Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger . (Thesis). North-West University. Retrieved from http://hdl.handle.net/10394/11926

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Oeschger, Jan Adriaan. “Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger .” 2013. Thesis, North-West University. Accessed November 28, 2020. http://hdl.handle.net/10394/11926.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Oeschger, Jan Adriaan. “Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger .” 2013. Web. 28 Nov 2020.

Vancouver:

Oeschger JA. Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger . [Internet] [Thesis]. North-West University; 2013. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/10394/11926.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Oeschger JA. Enhancing the sustainability through customer relationship management as a solution to the sustainability of the independent short-term insurance broker / Jan Adriaan Oeschger . [Thesis]. North-West University; 2013. Available from: http://hdl.handle.net/10394/11926

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Technical University of Lisbon

11. Esteves, Paulo Sérgio Filipe Mena. A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal.

Degree: 2012, Technical University of Lisbon

Mestrado em Gestão de Sistemas de Informação

Neste estudo foi adoptada a definição proposta por Choy, et al. (2003) e Shaw (1999) onde o Customer… (more)

Subjects/Keywords: Customer Relationship Management; World Wide Web; Web 2.0; Social Customer Relationship Management; Customer Relationship Management 2.0; Internet

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Esteves, P. S. F. M. (2012). A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal. (Thesis). Technical University of Lisbon. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10395

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Esteves, Paulo Sérgio Filipe Mena. “A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal.” 2012. Thesis, Technical University of Lisbon. Accessed November 28, 2020. http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10395.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Esteves, Paulo Sérgio Filipe Mena. “A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal.” 2012. Web. 28 Nov 2020.

Vancouver:

Esteves PSFM. A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal. [Internet] [Thesis]. Technical University of Lisbon; 2012. [cited 2020 Nov 28]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10395.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Esteves PSFM. A adoção de sistemas de CRM Social : estudo de caso numa empresa em Portugal. [Thesis]. Technical University of Lisbon; 2012. Available from: http://www.rcaap.pt/detail.jsp?id=oai:www.repository.utl.pt:10400.5/10395

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Louisville

12. Weiner, James F. An examination of box office relationship quality and relationship selling in Division I college athletics.

Degree: PhD, 2018, University of Louisville

 <h1> </h1> College athletics departments have experienced unprecedented growth. However, expenses have risen even faster (Fulks, 2016), and university athletics departments have relied on increased… (more)

Subjects/Keywords: sport; ticket; sales; college athletics; relationship marketing; relationship selling; Sports Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Weiner, J. F. (2018). An examination of box office relationship quality and relationship selling in Division I college athletics. (Doctoral Dissertation). University of Louisville. Retrieved from 10.18297/etd/3030 ; https://ir.library.louisville.edu/etd/3030

Chicago Manual of Style (16th Edition):

Weiner, James F. “An examination of box office relationship quality and relationship selling in Division I college athletics.” 2018. Doctoral Dissertation, University of Louisville. Accessed November 28, 2020. 10.18297/etd/3030 ; https://ir.library.louisville.edu/etd/3030.

MLA Handbook (7th Edition):

Weiner, James F. “An examination of box office relationship quality and relationship selling in Division I college athletics.” 2018. Web. 28 Nov 2020.

Vancouver:

Weiner JF. An examination of box office relationship quality and relationship selling in Division I college athletics. [Internet] [Doctoral dissertation]. University of Louisville; 2018. [cited 2020 Nov 28]. Available from: 10.18297/etd/3030 ; https://ir.library.louisville.edu/etd/3030.

Council of Science Editors:

Weiner JF. An examination of box office relationship quality and relationship selling in Division I college athletics. [Doctoral Dissertation]. University of Louisville; 2018. Available from: 10.18297/etd/3030 ; https://ir.library.louisville.edu/etd/3030


University of Georgia

13. Petersone, Baiba. Enhancing a country’s soft power through relationship management.

Degree: 2014, University of Georgia

 This dissertation investigated whether public relations, described as relationship management in the public relations scholarly literature, can enhance a nation’s soft power abroad. Two types… (more)

Subjects/Keywords: Relationship management; relationship types; public relations; soft power; development cooperation; Latvia

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APA (6th Edition):

Petersone, B. (2014). Enhancing a country’s soft power through relationship management. (Thesis). University of Georgia. Retrieved from http://hdl.handle.net/10724/25612

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Petersone, Baiba. “Enhancing a country’s soft power through relationship management.” 2014. Thesis, University of Georgia. Accessed November 28, 2020. http://hdl.handle.net/10724/25612.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Petersone, Baiba. “Enhancing a country’s soft power through relationship management.” 2014. Web. 28 Nov 2020.

Vancouver:

Petersone B. Enhancing a country’s soft power through relationship management. [Internet] [Thesis]. University of Georgia; 2014. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/10724/25612.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Petersone B. Enhancing a country’s soft power through relationship management. [Thesis]. University of Georgia; 2014. Available from: http://hdl.handle.net/10724/25612

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Addis Ababa University

14. ROBSON, MEKONNIN. CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA .

Degree: 2013, Addis Ababa University

 In this study attempt has been made to investigate customer relationship management and its relationship to marketing performance of the selected banks in Addis Ababa.… (more)

Subjects/Keywords: Customer Relationship Management; Marketing Performance; Relationship Marketing; Customer Orientation

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

ROBSON, M. (2013). CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA . (Thesis). Addis Ababa University. Retrieved from http://etd.aau.edu.et/dspace/handle/123456789/2346

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

ROBSON, MEKONNIN. “CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA .” 2013. Thesis, Addis Ababa University. Accessed November 28, 2020. http://etd.aau.edu.et/dspace/handle/123456789/2346.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

ROBSON, MEKONNIN. “CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA .” 2013. Web. 28 Nov 2020.

Vancouver:

ROBSON M. CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA . [Internet] [Thesis]. Addis Ababa University; 2013. [cited 2020 Nov 28]. Available from: http://etd.aau.edu.et/dspace/handle/123456789/2346.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

ROBSON M. CUSTOMER RELATIONSHIP MANAGEMENT AND ITS RELATIONSHIP TO MARKETING PERFORMANCE OF THE SELECTED BANKS IN ADDIS ABABA . [Thesis]. Addis Ababa University; 2013. Available from: http://etd.aau.edu.et/dspace/handle/123456789/2346

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

15. Mäyry, Asko. CRM approach penetration in a service organization.

Degree: 2012, Seinäjoen ammattikorkeakoulu

The purpose was to develop CRM (Customer Relationship Management) system user commitment and CRM results for a service organization. The CRM approach penetration was used… (more)

Subjects/Keywords: customer relationship management; relationship marketing; asiakkuudenhallinta; asiakassuhde; suhdemarkkinointi

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Mäyry, A. (2012). CRM approach penetration in a service organization. (Thesis). Seinäjoen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/39712

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Mäyry, Asko. “CRM approach penetration in a service organization.” 2012. Thesis, Seinäjoen ammattikorkeakoulu. Accessed November 28, 2020. http://www.theseus.fi/handle/10024/39712.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Mäyry, Asko. “CRM approach penetration in a service organization.” 2012. Web. 28 Nov 2020.

Vancouver:

Mäyry A. CRM approach penetration in a service organization. [Internet] [Thesis]. Seinäjoen ammattikorkeakoulu; 2012. [cited 2020 Nov 28]. Available from: http://www.theseus.fi/handle/10024/39712.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Mäyry A. CRM approach penetration in a service organization. [Thesis]. Seinäjoen ammattikorkeakoulu; 2012. Available from: http://www.theseus.fi/handle/10024/39712

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

16. Shieh, Feng-Cheng. Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry.

Degree: Master, Information Management, 2014, NSYSU

 Due to the advances in information and internet technology, customers nowadays can easily acquire information about prices and specifications of desired products. Thus, how to… (more)

Subjects/Keywords: Customer Relationship Management; Logistic Regression; Brand; Loyalty

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Shieh, F. (2014). Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0105114-121324

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Shieh, Feng-Cheng. “Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry.” 2014. Thesis, NSYSU. Accessed November 28, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0105114-121324.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Shieh, Feng-Cheng. “Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry.” 2014. Web. 28 Nov 2020.

Vancouver:

Shieh F. Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry. [Internet] [Thesis]. NSYSU; 2014. [cited 2020 Nov 28]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0105114-121324.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Shieh F. Using CRM Data for Customer Loyalty Prediction â A Case Study in Electrical & Electronic Industry. [Thesis]. NSYSU; 2014. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0105114-121324

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

17. Lin, Shih-Hung. A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company.

Degree: Master, EMBA, 2012, NSYSU

 In order to enhance the enterpriseâs competiveness as well as to improve the business opportunities and enterpriseâs profit in the increasing competitive market, the effective… (more)

Subjects/Keywords: Foreign Enterprise; AHP; Customer Relationship Management

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APA (6th Edition):

Lin, S. (2012). A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0611112-195031

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lin, Shih-Hung. “A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company.” 2012. Thesis, NSYSU. Accessed November 28, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0611112-195031.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lin, Shih-Hung. “A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company.” 2012. Web. 28 Nov 2020.

Vancouver:

Lin S. A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company. [Internet] [Thesis]. NSYSU; 2012. [cited 2020 Nov 28]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0611112-195031.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lin S. A Study of Introducing Customer Relationship Management in Foreign Enterprises - A Case of X Company. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0611112-195031

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

18. Senthilnathan, C R. Customer relationship management on organized retail sector a study with reference to departmental stores;.

Degree: 2015, Manonmaniam Sundaranar University

Today s retail store is built around customers not commodities not newlineonly in metros the expanding middle and upper class consumer base will also newlinebe… (more)

Subjects/Keywords: Customer; organized retail sector; reference; relationship management

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APA (6th Edition):

Senthilnathan, C. R. (2015). Customer relationship management on organized retail sector a study with reference to departmental stores;. (Thesis). Manonmaniam Sundaranar University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/55230

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Senthilnathan, C R. “Customer relationship management on organized retail sector a study with reference to departmental stores;.” 2015. Thesis, Manonmaniam Sundaranar University. Accessed November 28, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/55230.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Senthilnathan, C R. “Customer relationship management on organized retail sector a study with reference to departmental stores;.” 2015. Web. 28 Nov 2020.

Vancouver:

Senthilnathan CR. Customer relationship management on organized retail sector a study with reference to departmental stores;. [Internet] [Thesis]. Manonmaniam Sundaranar University; 2015. [cited 2020 Nov 28]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/55230.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Senthilnathan CR. Customer relationship management on organized retail sector a study with reference to departmental stores;. [Thesis]. Manonmaniam Sundaranar University; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/55230

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

19. Harsandaldeep Kaur. Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry.

Degree: Commerce, 2014, Guru Nanak Dev University

no newline

Summary:144-155 references:156-185

Advisors/Committee Members: Soch, Harmeen Kaur.

Subjects/Keywords: customer relationship; management

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APA (6th Edition):

Kaur, H. (2014). Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry. (Thesis). Guru Nanak Dev University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/20318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kaur, Harsandaldeep. “Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry.” 2014. Thesis, Guru Nanak Dev University. Accessed November 28, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/20318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kaur, Harsandaldeep. “Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry.” 2014. Web. 28 Nov 2020.

Vancouver:

Kaur H. Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry. [Internet] [Thesis]. Guru Nanak Dev University; 2014. [cited 2020 Nov 28]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/20318.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kaur H. Impact of customer relationship management on customer loyalty; A study of the Indian cellular industry. [Thesis]. Guru Nanak Dev University; 2014. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/20318

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Pretoria

20. Harris, Daniel Arthur. Engaging with the engaged – Issues around the topic of customer engagement.

Degree: MBA, Gordon Institute of Business Science (GIBS), 2013, University of Pretoria

 This research project explores a number of issues related to the topic of Total Customer Engagement Value, specifically looking to ascertain whether encouraging engagement amongst… (more)

Subjects/Keywords: UCTD; Customer relations; Relationship marketing; Marketing management

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APA (6th Edition):

Harris, D. A. (2013). Engaging with the engaged – Issues around the topic of customer engagement. (Masters Thesis). University of Pretoria. Retrieved from http://hdl.handle.net/2263/41982

Chicago Manual of Style (16th Edition):

Harris, Daniel Arthur. “Engaging with the engaged – Issues around the topic of customer engagement.” 2013. Masters Thesis, University of Pretoria. Accessed November 28, 2020. http://hdl.handle.net/2263/41982.

MLA Handbook (7th Edition):

Harris, Daniel Arthur. “Engaging with the engaged – Issues around the topic of customer engagement.” 2013. Web. 28 Nov 2020.

Vancouver:

Harris DA. Engaging with the engaged – Issues around the topic of customer engagement. [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/2263/41982.

Council of Science Editors:

Harris DA. Engaging with the engaged – Issues around the topic of customer engagement. [Masters Thesis]. University of Pretoria; 2013. Available from: http://hdl.handle.net/2263/41982


Queensland University of Technology

21. Cheung, Yan Ki Fiona. Relationship management as a strategy for supply chain engagement in the civil engineering construction industry.

Degree: 2011, Queensland University of Technology

 Many studies into construction procurement methods reveal evidence of a need to change the culture and attitude in the construction industry, transition from traditional adversarial… (more)

Subjects/Keywords: relationship management; commitment; communication; performance effectiveness; sustainability

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APA (6th Edition):

Cheung, Y. K. F. (2011). Relationship management as a strategy for supply chain engagement in the civil engineering construction industry. (Thesis). Queensland University of Technology. Retrieved from https://eprints.qut.edu.au/46860/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Cheung, Yan Ki Fiona. “Relationship management as a strategy for supply chain engagement in the civil engineering construction industry.” 2011. Thesis, Queensland University of Technology. Accessed November 28, 2020. https://eprints.qut.edu.au/46860/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Cheung, Yan Ki Fiona. “Relationship management as a strategy for supply chain engagement in the civil engineering construction industry.” 2011. Web. 28 Nov 2020.

Vancouver:

Cheung YKF. Relationship management as a strategy for supply chain engagement in the civil engineering construction industry. [Internet] [Thesis]. Queensland University of Technology; 2011. [cited 2020 Nov 28]. Available from: https://eprints.qut.edu.au/46860/.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Cheung YKF. Relationship management as a strategy for supply chain engagement in the civil engineering construction industry. [Thesis]. Queensland University of Technology; 2011. Available from: https://eprints.qut.edu.au/46860/

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Universidade Nova

22. Stevens, Estée. Facebook brand fan pages and their impact on online branding and marketing strategy.

Degree: 2012, Universidade Nova

A Work Project, presented as part of the requirements for the Award of a Masters Degree in Management from the NOVA – School of Business… (more)

Subjects/Keywords: Facebook; Branding; Marketing; Customer relationship management

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APA (6th Edition):

Stevens, E. (2012). Facebook brand fan pages and their impact on online branding and marketing strategy. (Thesis). Universidade Nova. Retrieved from http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/9621

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Stevens, Estée. “Facebook brand fan pages and their impact on online branding and marketing strategy.” 2012. Thesis, Universidade Nova. Accessed November 28, 2020. http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/9621.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Stevens, Estée. “Facebook brand fan pages and their impact on online branding and marketing strategy.” 2012. Web. 28 Nov 2020.

Vancouver:

Stevens E. Facebook brand fan pages and their impact on online branding and marketing strategy. [Internet] [Thesis]. Universidade Nova; 2012. [cited 2020 Nov 28]. Available from: http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/9621.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Stevens E. Facebook brand fan pages and their impact on online branding and marketing strategy. [Thesis]. Universidade Nova; 2012. Available from: http://www.rcaap.pt/detail.jsp?id=oai:run.unl.pt:10362/9621

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Open Universiteit Nederland

23. Kuperus, J. Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie .

Degree: 2011, Open Universiteit Nederland

in deze scriptie wordt verslag gedaan van een onderzoek naar het inzicht in de effecten van het invoeren van een 0900 servicenummer en cliëntservicebureaus in het kader van een CRM strategie. Daarbij wordt mn gekeken naar de reacties van het personeel.

Subjects/Keywords: customer relationship management; non-profit organisatie

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APA (6th Edition):

Kuperus, J. (2011). Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie . (Masters Thesis). Open Universiteit Nederland. Retrieved from http://hdl.handle.net/1820/3680

Chicago Manual of Style (16th Edition):

Kuperus, J. “Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie .” 2011. Masters Thesis, Open Universiteit Nederland. Accessed November 28, 2020. http://hdl.handle.net/1820/3680.

MLA Handbook (7th Edition):

Kuperus, J. “Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie .” 2011. Web. 28 Nov 2020.

Vancouver:

Kuperus J. Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie . [Internet] [Masters thesis]. Open Universiteit Nederland; 2011. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/1820/3680.

Council of Science Editors:

Kuperus J. Implementeren van een 0900 servicenummer als onderdeel van Customer Relationship Management strategie bij een non-profit organisatie . [Masters Thesis]. Open Universiteit Nederland; 2011. Available from: http://hdl.handle.net/1820/3680

24. Lönnevik, Helena. Luxury Customer Relationship Management : Customer loyalty through a luxury perspective.

Degree: Faculty of Arts and Sciences, 2011, Linköping UniversityLinköping University

Bakgrund och problemdiskussion: Lyxvarumärkesföretag har börjat undersöka implementering av en strategi som erbjuder livslångt kundvärde. De har även visat intresse som tyder på att… (more)

Subjects/Keywords: CRM; customer relationship management; LCRM; luxury customer relationship management; luxury; fashion; customer loyalty; CRM; customer relationship management; LCRM; luxury customer relationship management; lyx; mode; kundlojalitet

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APA (6th Edition):

Lönnevik, H. (2011). Luxury Customer Relationship Management : Customer loyalty through a luxury perspective. (Thesis). Linköping UniversityLinköping University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-72857

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lönnevik, Helena. “Luxury Customer Relationship Management : Customer loyalty through a luxury perspective.” 2011. Thesis, Linköping UniversityLinköping University. Accessed November 28, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-72857.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lönnevik, Helena. “Luxury Customer Relationship Management : Customer loyalty through a luxury perspective.” 2011. Web. 28 Nov 2020.

Vancouver:

Lönnevik H. Luxury Customer Relationship Management : Customer loyalty through a luxury perspective. [Internet] [Thesis]. Linköping UniversityLinköping University; 2011. [cited 2020 Nov 28]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-72857.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lönnevik H. Luxury Customer Relationship Management : Customer loyalty through a luxury perspective. [Thesis]. Linköping UniversityLinköping University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-72857

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

25. Li, Yelin. Impact of Customer Relationship Management on Product Innovation Process.

Degree: 2012, , School of Management

  In marketing, the common view is that customer relationships enhance innovativeness. Regularly it involves doing something new or different in response to market conditions.… (more)

Subjects/Keywords: customer relationship management (CRM); product innovation

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APA (6th Edition):

Li, Y. (2012). Impact of Customer Relationship Management on Product Innovation Process. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2615

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Li, Yelin. “Impact of Customer Relationship Management on Product Innovation Process.” 2012. Thesis, , School of Management. Accessed November 28, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2615.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Li, Yelin. “Impact of Customer Relationship Management on Product Innovation Process.” 2012. Web. 28 Nov 2020.

Vancouver:

Li Y. Impact of Customer Relationship Management on Product Innovation Process. [Internet] [Thesis]. , School of Management; 2012. [cited 2020 Nov 28]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2615.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Li Y. Impact of Customer Relationship Management on Product Innovation Process. [Thesis]. , School of Management; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-2615

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

26. Minh, Hien Nguyen Thi. B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management.

Degree: 2012, , School of Management

  Customer Relationship Management (CRM) refers to a set of management procedures that allow firms to manage their interactions with customers. On the other hand,… (more)

Subjects/Keywords: User Interaction and Innovation; Customer Relationship Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Minh, H. N. T. (2012). B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4185

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Minh, Hien Nguyen Thi. “B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management.” 2012. Thesis, , School of Management. Accessed November 28, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4185.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Minh, Hien Nguyen Thi. “B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management.” 2012. Web. 28 Nov 2020.

Vancouver:

Minh HNT. B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management. [Internet] [Thesis]. , School of Management; 2012. [cited 2020 Nov 28]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4185.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Minh HNT. B2B2B User Interaction and Innovation : A Framework for Complex Customer Relationship Management. [Thesis]. , School of Management; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-4185

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Victoria

27. Chen, Jie. Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now".

Degree: Department of Computer Science, 2016, University of Victoria

 The rapid growth of e-commerce contributes to not only an increase in the number of online shoppers but also new changes in customer behaviour. Surveys… (more)

Subjects/Keywords: data mining; customer relationship management; eBay analytics

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Chen, J. (2016). Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now". (Masters Thesis). University of Victoria. Retrieved from http://hdl.handle.net/1828/7153

Chicago Manual of Style (16th Edition):

Chen, Jie. “Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now".” 2016. Masters Thesis, University of Victoria. Accessed November 28, 2020. http://hdl.handle.net/1828/7153.

MLA Handbook (7th Edition):

Chen, Jie. “Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now".” 2016. Web. 28 Nov 2020.

Vancouver:

Chen J. Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now". [Internet] [Masters thesis]. University of Victoria; 2016. [cited 2020 Nov 28]. Available from: http://hdl.handle.net/1828/7153.

Council of Science Editors:

Chen J. Leveraging purchase history and customer feedback for CRM: a case study on eBay's "Buy It Now". [Masters Thesis]. University of Victoria; 2016. Available from: http://hdl.handle.net/1828/7153

28. Ndila Mutua, Esther. Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy.

Degree: 2011, Seinäjoen ammattikorkeakoulu

 The objective of this thesis was to study the CRM of the Lennol Company which is a linen company situated in Finland, Jalasjärvi. The Company… (more)

Subjects/Keywords: customer relationship management; customers; satisfaction; asiakkuudenhallinta; asiakastyytyväisyys

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ndila Mutua, E. (2011). Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy. (Thesis). Seinäjoen ammattikorkeakoulu. Retrieved from http://www.theseus.fi/handle/10024/28889

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ndila Mutua, Esther. “Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy.” 2011. Thesis, Seinäjoen ammattikorkeakoulu. Accessed November 28, 2020. http://www.theseus.fi/handle/10024/28889.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ndila Mutua, Esther. “Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy.” 2011. Web. 28 Nov 2020.

Vancouver:

Ndila Mutua E. Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy. [Internet] [Thesis]. Seinäjoen ammattikorkeakoulu; 2011. [cited 2020 Nov 28]. Available from: http://www.theseus.fi/handle/10024/28889.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ndila Mutua E. Customer Relationship Management : Evaluating customer Relationship Management:case Lennol Oy. [Thesis]. Seinäjoen ammattikorkeakoulu; 2011. Available from: http://www.theseus.fi/handle/10024/28889

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Louisiana State University

29. White, Juliana Catherine. Customer Perspectives on Sales Strategies: A Relational Approach.

Degree: PhD, Business, 2018, Louisiana State University

Relationship marketing strategies have long been known to affect salespeople and the customers they serve. However, there is still much to learn about the… (more)

Subjects/Keywords: Sales strategy; customer relationship management; sales performance

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

White, J. C. (2018). Customer Perspectives on Sales Strategies: A Relational Approach. (Doctoral Dissertation). Louisiana State University. Retrieved from https://digitalcommons.lsu.edu/gradschool_dissertations/4686

Chicago Manual of Style (16th Edition):

White, Juliana Catherine. “Customer Perspectives on Sales Strategies: A Relational Approach.” 2018. Doctoral Dissertation, Louisiana State University. Accessed November 28, 2020. https://digitalcommons.lsu.edu/gradschool_dissertations/4686.

MLA Handbook (7th Edition):

White, Juliana Catherine. “Customer Perspectives on Sales Strategies: A Relational Approach.” 2018. Web. 28 Nov 2020.

Vancouver:

White JC. Customer Perspectives on Sales Strategies: A Relational Approach. [Internet] [Doctoral dissertation]. Louisiana State University; 2018. [cited 2020 Nov 28]. Available from: https://digitalcommons.lsu.edu/gradschool_dissertations/4686.

Council of Science Editors:

White JC. Customer Perspectives on Sales Strategies: A Relational Approach. [Doctoral Dissertation]. Louisiana State University; 2018. Available from: https://digitalcommons.lsu.edu/gradschool_dissertations/4686


Louisiana State University

30. Tiller, Emily. Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011.

Degree: MMC, Mass Communication, 2011, Louisiana State University

 As baby boomers age and the hospice industry grows to meet the demands for care, it is important that these organizations reach their consumers in… (more)

Subjects/Keywords: social media; hospice; relationship management; public relations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Tiller, E. (2011). Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011. (Masters Thesis). Louisiana State University. Retrieved from etd-04172011-223913 ; https://digitalcommons.lsu.edu/gradschool_theses/3556

Chicago Manual of Style (16th Edition):

Tiller, Emily. “Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011.” 2011. Masters Thesis, Louisiana State University. Accessed November 28, 2020. etd-04172011-223913 ; https://digitalcommons.lsu.edu/gradschool_theses/3556.

MLA Handbook (7th Edition):

Tiller, Emily. “Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011.” 2011. Web. 28 Nov 2020.

Vancouver:

Tiller E. Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011. [Internet] [Masters thesis]. Louisiana State University; 2011. [cited 2020 Nov 28]. Available from: etd-04172011-223913 ; https://digitalcommons.lsu.edu/gradschool_theses/3556.

Council of Science Editors:

Tiller E. Hospice organizations on the social media scene: benchmarking the uses and strategies of hospice organizations on the internet in 2011. [Masters Thesis]. Louisiana State University; 2011. Available from: etd-04172011-223913 ; https://digitalcommons.lsu.edu/gradschool_theses/3556

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