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Degree: M.B.A

You searched for subject:( Performance Management System). Showing records 1 – 3 of 3 total matches.

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Rhodes University

1. Mutero, Gabriel. Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape.

Degree: M.B.A, Faculty of Commerce, Rhodes Business School, 2013, Rhodes University

In recent years, challenging economic conditions have stressed organizations, some to breaking point. Rather than waiting for external improvements, such as market growth or technological advances, many organizations are looking internally for performance and productivity gains (Boxall and Purcell, 2003). Consequently, the concept of performance management is receiving increased attention as a route to improved results and organisational growth (Boxall and Purcell, 2003). Likewise, increasing public pressure on governments to improve service delivery and account for the public purse have also forced many governments worldwide to implement a performance management system in one form or another (Ohemeng, 2009; Cameron and Sewell, 2003; Williams, 2005; Sehested, 2008). The South African Public Service has undergone much transformation since 2000. The transformation has been motivated by the Government’s realisation that, as with governments throughout the world, there is a need to modernise and professionalise all spheres of Government. The guiding principles for this transformation are contained in the White Paper on the Transformation of the Public Service (1995) and the Batho Pele White Paper (1997). This has informed the Public Service Act: Act 32 of 2000 of which stipulates that public service organisations should have a performance management system to promote a culture of performance management amongst all staff. The performance management system must ensure that the public service administers its affairs in an economical, effective, efficient and accountable manner. Whereas performance management systems have been in existence in some parts of the world since the early 1970s (Armstrong and Baron, 2005), in the Eastern Cape Provincial Government (ECPG) the Performance Management and Development System (PMDS) can be considered to still be in its infancy stage. It was introduced slightly over a decade ago, with the objective of managing performance in a consultative, supportive and non-discriminatory manner (ECPG, 2001). The PMDS also aims to provide clarity to all employees on their role in the achievement of departmental and provincial goals. This was anticipated to result in enhanced organisational efficiency and effectiveness, accountability for the use of resources and the achievement of results (ECPG, 2001). 4 A literature review contained in this research indicates that internationally and locally, implementing performance management systems is beset with challenges such as conflicting interests between different groups such as professionals wanting autonomy, organisational culture, poor implementation, lack of capacity and resources, lack of institutional and leadership support, changing workplace environments and many others. However it has also been shown that performance management systems are one way of ensuring that employees are focused, goals are met and organisation move forward toward meeting their mission. This research, which has been grounded within a post positivist paradigm, describes the…

Subjects/Keywords: Performance management; Veterinarians – South Africa – Rating of

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APA (6th Edition):

Mutero, G. (2013). Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape. (Masters Thesis). Rhodes University. Retrieved from http://hdl.handle.net/10962/d1001873

Chicago Manual of Style (16th Edition):

Mutero, Gabriel. “Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape.” 2013. Masters Thesis, Rhodes University. Accessed March 19, 2019. http://hdl.handle.net/10962/d1001873.

MLA Handbook (7th Edition):

Mutero, Gabriel. “Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape.” 2013. Web. 19 Mar 2019.

Vancouver:

Mutero G. Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape. [Internet] [Masters thesis]. Rhodes University; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/10962/d1001873.

Council of Science Editors:

Mutero G. Performance management of veterinarians : a case study of Veterinary Services in the Eastern Cape. [Masters Thesis]. Rhodes University; 2013. Available from: http://hdl.handle.net/10962/d1001873


Rhodes University

2. Bedser, Mark Bernard. An assessment of change readiness prior to significant organisational change.

Degree: M.B.A, Faculty of Commerce, Rhodes Business School, 2013, Rhodes University

This research paper is broken up into three sections, namely an evaluation report, a literature review and research methodology. The evaluation report section is the assessment of the current state of change readiness within the Eskom Contact Centre’s based upon what the literature on change readiness prescribes. The timing of the change readiness assessment is just prior to significant organisational change. The organisational change that was about to be initiated by the organisation was initiated from the boardroom of the most senior echelons of the organisation, and was directed in a top down approach, being a strategic organisational change. The change is deemed to be critical to the organisation being able to meet its long term strategic and sustainability objectives. A critical examination of the literature explored the meaning of change readiness, the importance of it and explained the consequences for organisations that commit to transformational agendas without being ready. Key concepts such as such resistance to change and organisational inertia are described and differentiated from change readiness. The ADKAR change model and its change readiness assessment instrument were used due to the organisations preference for the model. The ADKAR model formed the framework for the analyses of the data, the discussion of the results and the recommendations to the organisation. The research conducted was quantitative in nature; a questionnaire was distributed to the employees of the seven Eskom Contact centre sites around the country through an email. A slightly modified version of the ADKAR change readiness questionnaire was sent via email with an on-line questionnaire link on it; and questions on individual readiness for change were used to assess the level of readiness of the employees. Most of the descriptive and inferential statistics were analysed with the use of Excel (version, 2010), with Factor Analysis being done in research showed that: - The factors as proposed by the ADKAR change readiness assessment questionnaire (i.e. Awareness, Desire, Knowledge, Ability and Reinforcement) are not different enough to be considered as independent factors for this data set. Based on factor analysis, the factors were subsequently amended from five to three, namely Readiness, Opportunity Realisation and Uncertainty. - The Contact Centre employees were somewhat ready for change. - The Contact Centres needed to focus on all amended ADKAR factors in order to improve the readiness of the department. - The readiness levels in response to the roll out were more or less uniform. The study shows that given Eskom’s preference for the ADKAR model, future research within Eskom should therefore be conducted more circumspectly with respect to ascertaining the validity of the ADKAR factors. The study also makes mention that future work and/or research will need to be conducted, specifically on the readiness of the organisation itself, in order to improve the probability of transformational success. The ADKAR assessment is a people…

Subjects/Keywords: ADKAR model; Organization change – South Africa – Case studies; Eskom (Firm) – Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bedser, M. B. (2013). An assessment of change readiness prior to significant organisational change. (Masters Thesis). Rhodes University. Retrieved from http://hdl.handle.net/10962/d1001870

Chicago Manual of Style (16th Edition):

Bedser, Mark Bernard. “An assessment of change readiness prior to significant organisational change.” 2013. Masters Thesis, Rhodes University. Accessed March 19, 2019. http://hdl.handle.net/10962/d1001870.

MLA Handbook (7th Edition):

Bedser, Mark Bernard. “An assessment of change readiness prior to significant organisational change.” 2013. Web. 19 Mar 2019.

Vancouver:

Bedser MB. An assessment of change readiness prior to significant organisational change. [Internet] [Masters thesis]. Rhodes University; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/10962/d1001870.

Council of Science Editors:

Bedser MB. An assessment of change readiness prior to significant organisational change. [Masters Thesis]. Rhodes University; 2013. Available from: http://hdl.handle.net/10962/d1001870


Rhodes University

3. Letsitsi, Ezekiel Tebogo. Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories.

Degree: M.B.A, Faculty of Commerce, Rhodes Business School, 2013, Rhodes University

The pharmaceutical industry must worry about managing pharmaceutical waste as it poses a health risk to human beings and its presence in the environment can also contribute to loss of biodiversity. Ngwuluka, Ochekpe, and Odumosu (2011: 11259) state that “Pharmaceuticals, though used to treat and manage diseases, are poisons, which justify the growing concerns about their presence in the environment.” Various forms of pharmaceutical waste exist, Ngwuluka et al. (2011) identified the following forms of pharmaceutical waste: Expired dosage forms, non-reworkable formulations, spilled pharmaceuticals, rejected active pharmaceutical ingredients, expired active pharmaceutical ingredients, and wastewater resulting from the water used for process operations during manufacturing and could come from the water used to clean equipment, pipes and floors, and would contain amongst other materials, chemicals and active pharmaceutical ingredients (APIs). A review on the pharmaceutical industry and the progress they have made in environmental management by generating health, safety and environmental programs, preventing pollution, waste minimization, recycling and reusing materials, investing in projects and facilities to ensure environmental sustainability have been established (Berry & Rondinelli, 2000). Dr. Reddy’s Laboratories is an Indian based pharmaceutical company which imports, markets and sells medicines in South Africa. Dr. Reddy’s has plans to set up a manufacturing plant in South Africa. The purpose of this study is to research waste management practices at Dr. Reddy’s plant in India and to draw parallels between India’s and South Africa’s waste legislation. This is to enable Dr. Reddy’s to review all aspects of its waste management systems, in order to revise where necessary and to improve the overall achievement of its waste management objectives in order to become a more sustainable organisation and to meet South African Waste legislation before setting up a plant in South Africa. 3 ii. Objective of the Evaluation Report The purpose of this research is to evaluate and analyse the development and implementation of a waste management system in a pharmaceutical company, specifically Dr. Reddy’s Laboratories. This is primarily to enable the company to review and analyse all aspects of waste management pertaining to pharmaceutical manufacturing and to revise or improve where necessary to ensure adherence to waste regulations as outlined by government. The following research goals have been also been identified:  To identify and describe waste management practices at Dr. Reddy’s Laboratories, on the inherent assumption by the researcher that the company has a successful waste management strategy that would need to be reviewed to identify areas of improvement before expanding manufacturing facilities into South Africa.  To evaluate, assess and compare similarities and/or differences between the identified South African Legislation for Waste Management with those identified during research conducted at Dr. Reddy’s iii.… Advisors/Committee Members: Rafferty, Kevin.

Subjects/Keywords: Dr. Reddy's Laboratories; Pharmaceutical industry – Waste disposal – Case studies; Hazardous wastes – Management – South Africa; Hazardous wastes – Management – Law and legislation – South Africa

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Letsitsi, E. T. (2013). Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories. (Masters Thesis). Rhodes University. Retrieved from http://hdl.handle.net/10962/d1001872

Chicago Manual of Style (16th Edition):

Letsitsi, Ezekiel Tebogo. “Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories.” 2013. Masters Thesis, Rhodes University. Accessed March 19, 2019. http://hdl.handle.net/10962/d1001872.

MLA Handbook (7th Edition):

Letsitsi, Ezekiel Tebogo. “Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories.” 2013. Web. 19 Mar 2019.

Vancouver:

Letsitsi ET. Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories. [Internet] [Masters thesis]. Rhodes University; 2013. [cited 2019 Mar 19]. Available from: http://hdl.handle.net/10962/d1001872.

Council of Science Editors:

Letsitsi ET. Waste management in the pharmaceutical industry : an evaluation report of Dr Reddy's Laboratories. [Masters Thesis]. Rhodes University; 2013. Available from: http://hdl.handle.net/10962/d1001872

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