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You searched for subject:( Customer satisfaction). Showing records 1 – 30 of 1301 total matches.

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University of Nairobi

1. Wang’ondu, R Wamucii. Factors affecting customer satisfaction in airline industry .

Degree: 2009, University of Nairobi

 This study was conducted with the objective of finding out the factors affecting customer satisfaction in the airline industry and also determine attributes that passengers… (more)

Subjects/Keywords: Customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Wang’ondu, R. W. (2009). Factors affecting customer satisfaction in airline industry . (Thesis). University of Nairobi. Retrieved from http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/13169

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Wang’ondu, R Wamucii. “Factors affecting customer satisfaction in airline industry .” 2009. Thesis, University of Nairobi. Accessed February 16, 2020. http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/13169.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Wang’ondu, R Wamucii. “Factors affecting customer satisfaction in airline industry .” 2009. Web. 16 Feb 2020.

Vancouver:

Wang’ondu RW. Factors affecting customer satisfaction in airline industry . [Internet] [Thesis]. University of Nairobi; 2009. [cited 2020 Feb 16]. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/13169.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wang’ondu RW. Factors affecting customer satisfaction in airline industry . [Thesis]. University of Nairobi; 2009. Available from: http://erepository.uonbi.ac.ke:8080/xmlui/handle/123456789/13169

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Nairobi

2. Maingi, Benard M. Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county .

Degree: 2015, University of Nairobi

 The study focus was to establish the relationship between in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa County. The objectives of the… (more)

Subjects/Keywords: customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Maingi, B. M. (2015). Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county . (Thesis). University of Nairobi. Retrieved from http://hdl.handle.net/11295/94401

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Maingi, Benard M. “Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county .” 2015. Thesis, University of Nairobi. Accessed February 16, 2020. http://hdl.handle.net/11295/94401.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Maingi, Benard M. “Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county .” 2015. Web. 16 Feb 2020.

Vancouver:

Maingi BM. Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county . [Internet] [Thesis]. University of Nairobi; 2015. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/11295/94401.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Maingi BM. Effect of in-store logistics operations practices on customer satisfaction in supermarkets in Mombasa county . [Thesis]. University of Nairobi; 2015. Available from: http://hdl.handle.net/11295/94401

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

3. Khan, Rizwan. Examining factors affecting customer satisfaction : A case-study of a Swedish firm.

Degree: Technology and Society, 2011, University of Skövde

Customer satisfaction, are not just two words simply to be used in any businesscontext. Actually, these are the words that encapsulate the theme of… (more)

Subjects/Keywords: Customer satisfaction; Services; Factors affecting customer satisfaction.

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APA (6th Edition):

Khan, R. (2011). Examining factors affecting customer satisfaction : A case-study of a Swedish firm. (Thesis). University of Skövde. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5386

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Khan, Rizwan. “Examining factors affecting customer satisfaction : A case-study of a Swedish firm.” 2011. Thesis, University of Skövde. Accessed February 16, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5386.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Khan, Rizwan. “Examining factors affecting customer satisfaction : A case-study of a Swedish firm.” 2011. Web. 16 Feb 2020.

Vancouver:

Khan R. Examining factors affecting customer satisfaction : A case-study of a Swedish firm. [Internet] [Thesis]. University of Skövde; 2011. [cited 2020 Feb 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5386.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Khan R. Examining factors affecting customer satisfaction : A case-study of a Swedish firm. [Thesis]. University of Skövde; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:his:diva-5386

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Addis Ababa University

4. Desta, Tesfaw. Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) .

Degree: 2008, Addis Ababa University

 Public service delivery has become the central focus of recent Public Sector Reforms (PSRs) throughout the world. The public service reform program is one of… (more)

Subjects/Keywords: Reform; Customer satisfaction

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APA (6th Edition):

Desta, T. (2008). Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) . (Thesis). Addis Ababa University. Retrieved from http://etd.aau.edu.et/dspace/handle/123456789/5069

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Desta, Tesfaw. “Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) .” 2008. Thesis, Addis Ababa University. Accessed February 16, 2020. http://etd.aau.edu.et/dspace/handle/123456789/5069.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Desta, Tesfaw. “Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) .” 2008. Web. 16 Feb 2020.

Vancouver:

Desta T. Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) . [Internet] [Thesis]. Addis Ababa University; 2008. [cited 2020 Feb 16]. Available from: http://etd.aau.edu.et/dspace/handle/123456789/5069.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Desta T. Public Service Delivery Reform and Customer Satisfaction: The Case of Social Security Agency (SSA) And Document Authentication and Registration Office (Daro) . [Thesis]. Addis Ababa University; 2008. Available from: http://etd.aau.edu.et/dspace/handle/123456789/5069

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

5. Lu, Phuc Hong. Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM .

Degree: the Humanities and Social Science, 2011, Gotland University

  In the midst of stiff and fierce competition and increased number of grocery retail outlets providing a variety of products, customers have become accustomed… (more)

Subjects/Keywords: Customer Satisfaction; Dimensions of Satisfaction; Customer Satisfaction Levels

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lu, P. H. (2011). Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM . (Thesis). Gotland University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-1005

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lu, Phuc Hong. “Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM .” 2011. Thesis, Gotland University. Accessed February 16, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-1005.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lu, Phuc Hong. “Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM .” 2011. Web. 16 Feb 2020.

Vancouver:

Lu PH. Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM . [Internet] [Thesis]. Gotland University; 2011. [cited 2020 Feb 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-1005.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lu PH. Customer Satisfaction towards Retailers : ICA, ICA NÄRA and COOP FORUM . [Thesis]. Gotland University; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hgo:diva-1005

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

6. Pan, Ching-Fen. Customer Participation in Tourism Marketing.

Degree: Master, Master of Business Administration Program in International Business, 2011, NSYSU

 Recent tourism marketing development has highlighted the importance of customer participation. Owing to experience-seeking and use of internet, customers start to behave themselves as value… (more)

Subjects/Keywords: customer participation; communication; customer expertise; commitment; customer satisfaction; customer loyalty; tourism

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APA (6th Edition):

Pan, C. (2011). Customer Participation in Tourism Marketing. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pan, Ching-Fen. “Customer Participation in Tourism Marketing.” 2011. Thesis, NSYSU. Accessed February 16, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pan, Ching-Fen. “Customer Participation in Tourism Marketing.” 2011. Web. 16 Feb 2020.

Vancouver:

Pan C. Customer Participation in Tourism Marketing. [Internet] [Thesis]. NSYSU; 2011. [cited 2020 Feb 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pan C. Customer Participation in Tourism Marketing. [Thesis]. NSYSU; 2011. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0713111-143646

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Pretoria

7. Heath, Eric Ernie. The determinants of customer co-production and satisfaction in a compliance dependent service.

Degree: MCom, Marketing Management, 2013, University of Pretoria

Customer compliance has become a pivotal consideration in the marketing strategies of lifestyle management programmes. Previous research has shown that the better customers comply with… (more)

Subjects/Keywords: Customer satisfaction; Customers; Services; Customer compliance; UCTD

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APA (6th Edition):

Heath, E. E. (2013). The determinants of customer co-production and satisfaction in a compliance dependent service. (Masters Thesis). University of Pretoria. Retrieved from http://hdl.handle.net/2263/24649

Chicago Manual of Style (16th Edition):

Heath, Eric Ernie. “The determinants of customer co-production and satisfaction in a compliance dependent service.” 2013. Masters Thesis, University of Pretoria. Accessed February 16, 2020. http://hdl.handle.net/2263/24649.

MLA Handbook (7th Edition):

Heath, Eric Ernie. “The determinants of customer co-production and satisfaction in a compliance dependent service.” 2013. Web. 16 Feb 2020.

Vancouver:

Heath EE. The determinants of customer co-production and satisfaction in a compliance dependent service. [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/2263/24649.

Council of Science Editors:

Heath EE. The determinants of customer co-production and satisfaction in a compliance dependent service. [Masters Thesis]. University of Pretoria; 2013. Available from: http://hdl.handle.net/2263/24649


Nelson Mandela Metropolitan University

8. Xaluva, Bongiwe Lumka. Improving customer retention at a selected medical fund through internal service quality and customer relationship management.

Degree: Faculty of Business and Economic Sciences, 2012, Nelson Mandela Metropolitan University

 In today’s competitive arena, organisations need strategically to shift their focus from primarily concentrating on new customer acquisitions and rather to realise the importance of… (more)

Subjects/Keywords: Customer relations  – Management; Customer services; Consumer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Xaluva, B. L. (2012). Improving customer retention at a selected medical fund through internal service quality and customer relationship management. (Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/d1008118

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Xaluva, Bongiwe Lumka. “Improving customer retention at a selected medical fund through internal service quality and customer relationship management.” 2012. Thesis, Nelson Mandela Metropolitan University. Accessed February 16, 2020. http://hdl.handle.net/10948/d1008118.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Xaluva, Bongiwe Lumka. “Improving customer retention at a selected medical fund through internal service quality and customer relationship management.” 2012. Web. 16 Feb 2020.

Vancouver:

Xaluva BL. Improving customer retention at a selected medical fund through internal service quality and customer relationship management. [Internet] [Thesis]. Nelson Mandela Metropolitan University; 2012. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/10948/d1008118.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Xaluva BL. Improving customer retention at a selected medical fund through internal service quality and customer relationship management. [Thesis]. Nelson Mandela Metropolitan University; 2012. Available from: http://hdl.handle.net/10948/d1008118

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Nelson Mandela Metropolitan University

9. Meyer, Warren Carlo. Investigating customer service excellence at Lakeside Spar.

Degree: MBA, Faculty of Business and Economic Sciences, 2009, Nelson Mandela Metropolitan University

 Service delivery is critical to the customer’s perception of value and is core to the success of an organisation. Excellent customer service incorporates the critical… (more)

Subjects/Keywords: Consumer satisfaction; Customer services; Customer relations management

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APA (6th Edition):

Meyer, W. C. (2009). Investigating customer service excellence at Lakeside Spar. (Masters Thesis). Nelson Mandela Metropolitan University. Retrieved from http://hdl.handle.net/10948/1016

Chicago Manual of Style (16th Edition):

Meyer, Warren Carlo. “Investigating customer service excellence at Lakeside Spar.” 2009. Masters Thesis, Nelson Mandela Metropolitan University. Accessed February 16, 2020. http://hdl.handle.net/10948/1016.

MLA Handbook (7th Edition):

Meyer, Warren Carlo. “Investigating customer service excellence at Lakeside Spar.” 2009. Web. 16 Feb 2020.

Vancouver:

Meyer WC. Investigating customer service excellence at Lakeside Spar. [Internet] [Masters thesis]. Nelson Mandela Metropolitan University; 2009. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/10948/1016.

Council of Science Editors:

Meyer WC. Investigating customer service excellence at Lakeside Spar. [Masters Thesis]. Nelson Mandela Metropolitan University; 2009. Available from: http://hdl.handle.net/10948/1016


University of Johannesburg

10. Ehlers, L. Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf.

Degree: 2012, University of Johannesburg

M.Comm.

Gegewe die agtergrond en die probleemstelling kan die studie soos volg geformuleer word: Die primere doelwit van die studie is om die gaping tussen… (more)

Subjects/Keywords: Customer services; Consumer satisfaction; Supermarkets  – Customer services

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APA (6th Edition):

Ehlers, L. (2012). Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf. (Thesis). University of Johannesburg. Retrieved from http://hdl.handle.net/10210/5873

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Ehlers, L. “Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf.” 2012. Thesis, University of Johannesburg. Accessed February 16, 2020. http://hdl.handle.net/10210/5873.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Ehlers, L. “Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf.” 2012. Web. 16 Feb 2020.

Vancouver:

Ehlers L. Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf. [Internet] [Thesis]. University of Johannesburg; 2012. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/10210/5873.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Ehlers L. Bestuurs- en klantpersepsie rakende dienslewering in die supermarkbedryf. [Thesis]. University of Johannesburg; 2012. Available from: http://hdl.handle.net/10210/5873

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


NSYSU

11. Tsai, Cheng-Hsien. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.

Degree: Master, EMPP, 2012, NSYSU

 The purpose of this paper is to explore the consumers at Republic of China Marine Corps School Military 534 Camp Station and the relationship between… (more)

Subjects/Keywords: service quality; customer loyalty; customer satisfaction

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APA (6th Edition):

Tsai, C. (2012). A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. (Thesis). NSYSU. Retrieved from http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Tsai, Cheng-Hsien. “A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.” 2012. Thesis, NSYSU. Accessed February 16, 2020. http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Tsai, Cheng-Hsien. “A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School.” 2012. Web. 16 Feb 2020.

Vancouver:

Tsai C. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. [Internet] [Thesis]. NSYSU; 2012. [cited 2020 Feb 16]. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tsai C. A Study on Relationships among Service Quality, Customer Satisfaction and Customer Loyalty-The Post Exchange of Marine Corps School. [Thesis]. NSYSU; 2012. Available from: http://etd.lib.nsysu.edu.tw/ETD-db/ETD-search/view_etd?URN=etd-0813112-160703

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Pretoria

12. [No author]. The determinants of customer co-production and satisfaction in a compliance dependent service .

Degree: 2013, University of Pretoria

Customer compliance has become a pivotal consideration in the marketing strategies of lifestyle management programmes. Previous research has shown that the better customers comply with… (more)

Subjects/Keywords: Customer satisfaction; Customers; Services; Customer compliance; UCTD

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

author], [. (2013). The determinants of customer co-production and satisfaction in a compliance dependent service . (Masters Thesis). University of Pretoria. Retrieved from http://upetd.up.ac.za/thesis/available/etd-05132013-161230/

Chicago Manual of Style (16th Edition):

author], [No. “The determinants of customer co-production and satisfaction in a compliance dependent service .” 2013. Masters Thesis, University of Pretoria. Accessed February 16, 2020. http://upetd.up.ac.za/thesis/available/etd-05132013-161230/.

MLA Handbook (7th Edition):

author], [No. “The determinants of customer co-production and satisfaction in a compliance dependent service .” 2013. Web. 16 Feb 2020.

Vancouver:

author] [. The determinants of customer co-production and satisfaction in a compliance dependent service . [Internet] [Masters thesis]. University of Pretoria; 2013. [cited 2020 Feb 16]. Available from: http://upetd.up.ac.za/thesis/available/etd-05132013-161230/.

Council of Science Editors:

author] [. The determinants of customer co-production and satisfaction in a compliance dependent service . [Masters Thesis]. University of Pretoria; 2013. Available from: http://upetd.up.ac.za/thesis/available/etd-05132013-161230/


Kansas State University

13. Montoya Nunez, Claudia. Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas.

Degree: Master of Agribusiness, Department of Agricultural Economics, 2016, Kansas State University

 SiteOne Landscape Supply is the largest distributor of lawn care products for professionals of the landscape industry in U.S.A. and Canada. SiteOne is aware of… (more)

Subjects/Keywords: Customer satisfaction; Customer service; Landscape industry

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Montoya Nunez, C. (2016). Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas. (Masters Thesis). Kansas State University. Retrieved from http://hdl.handle.net/2097/35747

Chicago Manual of Style (16th Edition):

Montoya Nunez, Claudia. “Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas.” 2016. Masters Thesis, Kansas State University. Accessed February 16, 2020. http://hdl.handle.net/2097/35747.

MLA Handbook (7th Edition):

Montoya Nunez, Claudia. “Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas.” 2016. Web. 16 Feb 2020.

Vancouver:

Montoya Nunez C. Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas. [Internet] [Masters thesis]. Kansas State University; 2016. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/2097/35747.

Council of Science Editors:

Montoya Nunez C. Measuring customer satisfaction of SiteOne Landscape Supply in Dallas/Fort Worth, Texas. [Masters Thesis]. Kansas State University; 2016. Available from: http://hdl.handle.net/2097/35747


University of Missouri – Columbia

14. Dong, Beibei, 1981-. The effects of customer participation on service outcomes: a fit perspective.

Degree: 2010, University of Missouri – Columbia

 [ACCESS RESTRICTED TO THE UNIVERSITY OF MISSOURI AT AUTHOR'S REQUEST.] Previous research in customer participation argues that customer participation positively influences service quality and customer(more)

Subjects/Keywords: Customer relations; Customer services; Consumer satisfaction

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APA (6th Edition):

Dong, Beibei, 1. (2010). The effects of customer participation on service outcomes: a fit perspective. (Thesis). University of Missouri – Columbia. Retrieved from https://doi.org/10.32469/10355/6762

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Dong, Beibei, 1981-. “The effects of customer participation on service outcomes: a fit perspective.” 2010. Thesis, University of Missouri – Columbia. Accessed February 16, 2020. https://doi.org/10.32469/10355/6762.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Dong, Beibei, 1981-. “The effects of customer participation on service outcomes: a fit perspective.” 2010. Web. 16 Feb 2020.

Vancouver:

Dong, Beibei 1. The effects of customer participation on service outcomes: a fit perspective. [Internet] [Thesis]. University of Missouri – Columbia; 2010. [cited 2020 Feb 16]. Available from: https://doi.org/10.32469/10355/6762.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Dong, Beibei 1. The effects of customer participation on service outcomes: a fit perspective. [Thesis]. University of Missouri – Columbia; 2010. Available from: https://doi.org/10.32469/10355/6762

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Halmstad University

15. Matagne, Sébastien. The role of Relationship Marketing for Customer satisfaction in the banking sector.

Degree: Business and Engineering (SET), 2013, Halmstad University

  More and more companies are faced with fierce competition; ergo, companies are consistently trying to build a long term relationships with their customer. In… (more)

Subjects/Keywords: relationship marketing; customer satisfaction; customer trust

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Matagne, S. (2013). The role of Relationship Marketing for Customer satisfaction in the banking sector. (Thesis). Halmstad University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-23706

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Matagne, Sébastien. “The role of Relationship Marketing for Customer satisfaction in the banking sector.” 2013. Thesis, Halmstad University. Accessed February 16, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-23706.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Matagne, Sébastien. “The role of Relationship Marketing for Customer satisfaction in the banking sector.” 2013. Web. 16 Feb 2020.

Vancouver:

Matagne S. The role of Relationship Marketing for Customer satisfaction in the banking sector. [Internet] [Thesis]. Halmstad University; 2013. [cited 2020 Feb 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-23706.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Matagne S. The role of Relationship Marketing for Customer satisfaction in the banking sector. [Thesis]. Halmstad University; 2013. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hh:diva-23706

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

16. Avogbedoh, Sowu. The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited.

Degree: 2011, , School of Management

  The Ghanaian economy has recently received massive growth for various reasons. However, much of the growth is attributed to the recent discovery of crude… (more)

Subjects/Keywords: Customer Relationship Marketing; Customer Satisfaction; Tangibility; Responsiveness

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Avogbedoh, S. (2011). The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited. (Thesis). , School of Management. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1984

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Avogbedoh, Sowu. “The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited.” 2011. Thesis, , School of Management. Accessed February 16, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1984.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Avogbedoh, Sowu. “The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited.” 2011. Web. 16 Feb 2020.

Vancouver:

Avogbedoh S. The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited. [Internet] [Thesis]. , School of Management; 2011. [cited 2020 Feb 16]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1984.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Avogbedoh S. The Effects of Customer Relationship Marketing Practices on Customer Satisfaction among the Customers of Ghana Oil Company Limited. [Thesis]. , School of Management; 2011. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:bth-1984

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Ghana

17. Ameke, V. Y. The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema .

Degree: 2016, University of Ghana

 Often managers are tempted to believe that the only effect of operational efficiency is cost reduction and improvement in profit. Operational efficiency is not just… (more)

Subjects/Keywords: Operational Efficiency; Customer Satisfaction; Effect

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Ameke, V. Y. (2016). The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema . (Masters Thesis). University of Ghana. Retrieved from http://ugspace.ug.edu.gh/handle/123456789/8780

Chicago Manual of Style (16th Edition):

Ameke, V Y. “The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema .” 2016. Masters Thesis, University of Ghana. Accessed February 16, 2020. http://ugspace.ug.edu.gh/handle/123456789/8780.

MLA Handbook (7th Edition):

Ameke, V Y. “The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema .” 2016. Web. 16 Feb 2020.

Vancouver:

Ameke VY. The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema . [Internet] [Masters thesis]. University of Ghana; 2016. [cited 2020 Feb 16]. Available from: http://ugspace.ug.edu.gh/handle/123456789/8780.

Council of Science Editors:

Ameke VY. The Effect of Operational Efficiency on Customer Satisfaction: The Case of Port of Tema . [Masters Thesis]. University of Ghana; 2016. Available from: http://ugspace.ug.edu.gh/handle/123456789/8780

18. Lalitha, Sannidhanam. A Study of CRM Practices and Customer Satisfaction in services sector in India; -.

Degree: Management studies, 2013, Jawaharlal Nehru Technological University, Hyderabad

Customer relationship and Customer Relationship Management are in forefront newlineof recent business arena gaining prominence in management profession. Since long businessmen and academicians relied on… (more)

Subjects/Keywords:

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Lalitha, S. (2013). A Study of CRM Practices and Customer Satisfaction in services sector in India; -. (Thesis). Jawaharlal Nehru Technological University, Hyderabad. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/19007

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lalitha, Sannidhanam. “A Study of CRM Practices and Customer Satisfaction in services sector in India; -.” 2013. Thesis, Jawaharlal Nehru Technological University, Hyderabad. Accessed February 16, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/19007.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lalitha, Sannidhanam. “A Study of CRM Practices and Customer Satisfaction in services sector in India; -.” 2013. Web. 16 Feb 2020.

Vancouver:

Lalitha S. A Study of CRM Practices and Customer Satisfaction in services sector in India; -. [Internet] [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. [cited 2020 Feb 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/19007.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lalitha S. A Study of CRM Practices and Customer Satisfaction in services sector in India; -. [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/19007

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of KwaZulu-Natal

19. [No author]. An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective.

Degree: Business administration, 2010, University of KwaZulu-Natal

 This research sought to evaluate and analyse customers perceptions with regard to service quality they receive on the maintenance of government properties within Ehlanzeni District,… (more)

Subjects/Keywords: Property.; Customer satisfaction.; Business administration.

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

author], [. (2010). An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective. (Thesis). University of KwaZulu-Natal. Retrieved from http://hdl.handle.net/10413/6042

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

author], [No. “An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective. ” 2010. Thesis, University of KwaZulu-Natal. Accessed February 16, 2020. http://hdl.handle.net/10413/6042.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

author], [No. “An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective. ” 2010. Web. 16 Feb 2020.

Vancouver:

author] [. An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective. [Internet] [Thesis]. University of KwaZulu-Natal; 2010. [cited 2020 Feb 16]. Available from: http://hdl.handle.net/10413/6042.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

author] [. An evaluation of the maintenance on government properties in Mpumalanga Province : a service quality perspective. [Thesis]. University of KwaZulu-Natal; 2010. Available from: http://hdl.handle.net/10413/6042

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Kashmir

20. Tabasum Nazir. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.

Degree: 2015, University of Kashmir

This chapter studies the relationship between the two variables that is customer satisfaction and financial performance and discusses how far customer satisfaction newlineis responsible for… (more)

Subjects/Keywords: Customer satisfaction-India; Relations-Banks

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Nazir, T. (2015). Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. (Thesis). University of Kashmir. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/39929

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Nazir, Tabasum. “Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.” 2015. Thesis, University of Kashmir. Accessed February 16, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/39929.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Nazir, Tabasum. “Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India.” 2015. Web. 16 Feb 2020.

Vancouver:

Nazir T. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. [Internet] [Thesis]. University of Kashmir; 2015. [cited 2020 Feb 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39929.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Nazir T. Relationship between customer satisfaction and financial performance of banks; A study of select Banks in Northern India. [Thesis]. University of Kashmir; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/39929

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

21. Sannidhanam, Lalitha. A Study of CRM Practices and Customer Satisfaction in services sector in India; -.

Degree: Management studies, 2013, Jawaharlal Nehru Technological University, Hyderabad

Customer relationship and Customer Relationship Management are in forefront newlineof recent business arena gaining prominence in management profession. Since long businessmen and academicians relied on… (more)

Subjects/Keywords:

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Sannidhanam, L. (2013). A Study of CRM Practices and Customer Satisfaction in services sector in India; -. (Thesis). Jawaharlal Nehru Technological University, Hyderabad. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/18890

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Sannidhanam, Lalitha. “A Study of CRM Practices and Customer Satisfaction in services sector in India; -.” 2013. Thesis, Jawaharlal Nehru Technological University, Hyderabad. Accessed February 16, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/18890.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Sannidhanam, Lalitha. “A Study of CRM Practices and Customer Satisfaction in services sector in India; -.” 2013. Web. 16 Feb 2020.

Vancouver:

Sannidhanam L. A Study of CRM Practices and Customer Satisfaction in services sector in India; -. [Internet] [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. [cited 2020 Feb 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/18890.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Sannidhanam L. A Study of CRM Practices and Customer Satisfaction in services sector in India; -. [Thesis]. Jawaharlal Nehru Technological University, Hyderabad; 2013. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/18890

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Anna University

22. Sundharesalingam P. A study on customer retention strategy In public sector banks with reference to Erode district;.

Degree: A study on customer retention strategy In public sector banks with reference to Erode district, 2015, Anna University

The Private sector banks in India have achieved a higher growth newlinerate compared with Public sector banks over a eight year period 2004 2011 newlineThis… (more)

Subjects/Keywords: Bank Branch attributes; Customer Satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

P, S. (2015). A study on customer retention strategy In public sector banks with reference to Erode district;. (Thesis). Anna University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/38934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

P, Sundharesalingam. “A study on customer retention strategy In public sector banks with reference to Erode district;.” 2015. Thesis, Anna University. Accessed February 16, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/38934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

P, Sundharesalingam. “A study on customer retention strategy In public sector banks with reference to Erode district;.” 2015. Web. 16 Feb 2020.

Vancouver:

P S. A study on customer retention strategy In public sector banks with reference to Erode district;. [Internet] [Thesis]. Anna University; 2015. [cited 2020 Feb 16]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/38934.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

P S. A study on customer retention strategy In public sector banks with reference to Erode district;. [Thesis]. Anna University; 2015. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/38934

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

23. Karr, Jason. Post service customer satisfaction measurement.

Degree: School of Food, Hotel and Tourism Management (CAST), 1996, Rochester Institute of Technology

 This study provides restauranteurs with information on how to create, implement and evaluate a strategy of customer satisfaction measurement after the service has been delivered… (more)

Subjects/Keywords: Customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Karr, J. (1996). Post service customer satisfaction measurement. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7442

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Karr, Jason. “Post service customer satisfaction measurement.” 1996. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7442.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Karr, Jason. “Post service customer satisfaction measurement.” 1996. Web. 16 Feb 2020.

Vancouver:

Karr J. Post service customer satisfaction measurement. [Internet] [Thesis]. Rochester Institute of Technology; 1996. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7442.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Karr J. Post service customer satisfaction measurement. [Thesis]. Rochester Institute of Technology; 1996. Available from: https://scholarworks.rit.edu/theses/7442

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

24. Bock, A. Timothy. Motorcoach carrier and motorcoach tour industry reviews.

Degree: School of Food, Hotel and Tourism Management (CAST), 1991, Rochester Institute of Technology

Not listed. Advisors/Committee Members: Marecki, Richard, Marecki, Richard.

Subjects/Keywords: Customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bock, A. T. (1991). Motorcoach carrier and motorcoach tour industry reviews. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7506

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Bock, A Timothy. “Motorcoach carrier and motorcoach tour industry reviews.” 1991. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7506.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Bock, A Timothy. “Motorcoach carrier and motorcoach tour industry reviews.” 1991. Web. 16 Feb 2020.

Vancouver:

Bock AT. Motorcoach carrier and motorcoach tour industry reviews. [Internet] [Thesis]. Rochester Institute of Technology; 1991. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7506.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Bock AT. Motorcoach carrier and motorcoach tour industry reviews. [Thesis]. Rochester Institute of Technology; 1991. Available from: https://scholarworks.rit.edu/theses/7506

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

25. Kemp, Jon. Customer satisfaction measures as indicators of sevice performance.

Degree: School of Food, Hotel and Tourism Management (CAST), 1995, Rochester Institute of Technology

 This document contains a study of customer satisfaction measures that indicate service performance. The study was performed with the customers of a facilities maintenance service… (more)

Subjects/Keywords: Customer satisfaction

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APA (6th Edition):

Kemp, J. (1995). Customer satisfaction measures as indicators of sevice performance. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7403

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Kemp, Jon. “Customer satisfaction measures as indicators of sevice performance.” 1995. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7403.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Kemp, Jon. “Customer satisfaction measures as indicators of sevice performance.” 1995. Web. 16 Feb 2020.

Vancouver:

Kemp J. Customer satisfaction measures as indicators of sevice performance. [Internet] [Thesis]. Rochester Institute of Technology; 1995. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7403.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Kemp J. Customer satisfaction measures as indicators of sevice performance. [Thesis]. Rochester Institute of Technology; 1995. Available from: https://scholarworks.rit.edu/theses/7403

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

26. Hudspeth, Donald. Customer service goes to college.

Degree: School of Food, Hotel and Tourism Management (CAST), 1999, Rochester Institute of Technology

 The purpose of this study was to determine if there is a feedback model that can be used to gather data from students that have… (more)

Subjects/Keywords: Customer satisfaction

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APA (6th Edition):

Hudspeth, D. (1999). Customer service goes to college. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7365

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Hudspeth, Donald. “Customer service goes to college.” 1999. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7365.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Hudspeth, Donald. “Customer service goes to college.” 1999. Web. 16 Feb 2020.

Vancouver:

Hudspeth D. Customer service goes to college. [Internet] [Thesis]. Rochester Institute of Technology; 1999. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7365.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Hudspeth D. Customer service goes to college. [Thesis]. Rochester Institute of Technology; 1999. Available from: https://scholarworks.rit.edu/theses/7365

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

27. Sorgule, Paul. Developing career satisfaction for culinarians through the American restaurant 2000 A.D.

Degree: School of Food, Hotel and Tourism Management (CAST), 1995, Rochester Institute of Technology

Not listed. Advisors/Committee Members: Marecki, Richard, Kelly, Edward.

Subjects/Keywords: Customer satisfaction

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APA (6th Edition):

Sorgule, P. (1995). Developing career satisfaction for culinarians through the American restaurant 2000 A.D. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7505

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Sorgule, Paul. “Developing career satisfaction for culinarians through the American restaurant 2000 A.D.” 1995. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7505.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Sorgule, Paul. “Developing career satisfaction for culinarians through the American restaurant 2000 A.D.” 1995. Web. 16 Feb 2020.

Vancouver:

Sorgule P. Developing career satisfaction for culinarians through the American restaurant 2000 A.D. [Internet] [Thesis]. Rochester Institute of Technology; 1995. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7505.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Sorgule P. Developing career satisfaction for culinarians through the American restaurant 2000 A.D. [Thesis]. Rochester Institute of Technology; 1995. Available from: https://scholarworks.rit.edu/theses/7505

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

28. Guarno, Philip. Achieving customer delight through employee driven teams.

Degree: School of Food, Hotel and Tourism Management (CAST), 1996, Rochester Institute of Technology

 This study shows the relationship between TQM and employee driven teams, and customer satisfaction and delight. The study explains the developmental stages of TQM leading… (more)

Subjects/Keywords: Customer satisfaction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Guarno, P. (1996). Achieving customer delight through employee driven teams. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7443

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Guarno, Philip. “Achieving customer delight through employee driven teams.” 1996. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7443.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Guarno, Philip. “Achieving customer delight through employee driven teams.” 1996. Web. 16 Feb 2020.

Vancouver:

Guarno P. Achieving customer delight through employee driven teams. [Internet] [Thesis]. Rochester Institute of Technology; 1996. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7443.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Guarno P. Achieving customer delight through employee driven teams. [Thesis]. Rochester Institute of Technology; 1996. Available from: https://scholarworks.rit.edu/theses/7443

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

29. Greene, Scott. Technology delivery: Are we doing all we can for the customer?.

Degree: School of Food, Hotel and Tourism Management (CAST), 1998, Rochester Institute of Technology

 The purpose of this qualitative study is to identify key activities for Project Managers surrounding the delivery of new technologies to end-users. The study involved… (more)

Subjects/Keywords: Customer satisfaction

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Greene, S. (1998). Technology delivery: Are we doing all we can for the customer?. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/7353

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Greene, Scott. “Technology delivery: Are we doing all we can for the customer?.” 1998. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/7353.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Greene, Scott. “Technology delivery: Are we doing all we can for the customer?.” 1998. Web. 16 Feb 2020.

Vancouver:

Greene S. Technology delivery: Are we doing all we can for the customer?. [Internet] [Thesis]. Rochester Institute of Technology; 1998. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/7353.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Greene S. Technology delivery: Are we doing all we can for the customer?. [Thesis]. Rochester Institute of Technology; 1998. Available from: https://scholarworks.rit.edu/theses/7353

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Rochester Institute of Technology

30. Bottini, Carmen. Xerox early customer engagement process and documentation.

Degree: Hospitality and Tourism Management (CAST), 1999, Rochester Institute of Technology

 This paper focused on the Early Customer Engagement (ECE/ECAT) activity that should be utilized for every new product that Xerox develops. ECE is the practice… (more)

Subjects/Keywords: Customer satisfaction

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Bottini, C. (1999). Xerox early customer engagement process and documentation. (Thesis). Rochester Institute of Technology. Retrieved from https://scholarworks.rit.edu/theses/513

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Bottini, Carmen. “Xerox early customer engagement process and documentation.” 1999. Thesis, Rochester Institute of Technology. Accessed February 16, 2020. https://scholarworks.rit.edu/theses/513.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Bottini, Carmen. “Xerox early customer engagement process and documentation.” 1999. Web. 16 Feb 2020.

Vancouver:

Bottini C. Xerox early customer engagement process and documentation. [Internet] [Thesis]. Rochester Institute of Technology; 1999. [cited 2020 Feb 16]. Available from: https://scholarworks.rit.edu/theses/513.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Bottini C. Xerox early customer engagement process and documentation. [Thesis]. Rochester Institute of Technology; 1999. Available from: https://scholarworks.rit.edu/theses/513

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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