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You searched for subject:( Customer delight). Showing records 1 – 7 of 7 total matches.

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1. Sinmoy Goswami. Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India.

Degree: Mathematicl Science, 2013, Tezpur University

Abstract Available

Bibliography and Appendix givan

Advisors/Committee Members: Nath, Ghanashyam.

Subjects/Keywords: Customer delight; hospitality industry

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Goswami, S. (2013). Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India. (Thesis). Tezpur University. Retrieved from http://shodhganga.inflibnet.ac.in/handle/10603/41196

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Goswami, Sinmoy. “Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India.” 2013. Thesis, Tezpur University. Accessed November 29, 2020. http://shodhganga.inflibnet.ac.in/handle/10603/41196.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Goswami, Sinmoy. “Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India.” 2013. Web. 29 Nov 2020.

Vancouver:

Goswami S. Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India. [Internet] [Thesis]. Tezpur University; 2013. [cited 2020 Nov 29]. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/41196.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Goswami S. Customer delight: A study of the hospitality industry in north east India; A study of the hospitality industry in north east India. [Thesis]. Tezpur University; 2013. Available from: http://shodhganga.inflibnet.ac.in/handle/10603/41196

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

2. Lindström, Alexandra. Co-Creation : Ett smörgåsbord av möjligheter.

Degree: Business Administration, 2012, Umeå University

  Tjänstekonsumtionen har numera gått om produktkonsumtionen och svarar därför nu för en större del av Sveriges BNP. Om tjänstekonsumtionen ökar bör rimligtvis även antalet… (more)

Subjects/Keywords: Co-creation; customer delight; kvalitet; samarbete och värdeskapande.

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APA (6th Edition):

Lindström, A. (2012). Co-Creation : Ett smörgåsbord av möjligheter. (Thesis). Umeå University. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56652

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lindström, Alexandra. “Co-Creation : Ett smörgåsbord av möjligheter.” 2012. Thesis, Umeå University. Accessed November 29, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56652.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lindström, Alexandra. “Co-Creation : Ett smörgåsbord av möjligheter.” 2012. Web. 29 Nov 2020.

Vancouver:

Lindström A. Co-Creation : Ett smörgåsbord av möjligheter. [Internet] [Thesis]. Umeå University; 2012. [cited 2020 Nov 29]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56652.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lindström A. Co-Creation : Ett smörgåsbord av möjligheter. [Thesis]. Umeå University; 2012. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-56652

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

3. Westblom, Johan. Motivation till att sprida eWOM : förtjust av hotellupplevelsen.

Degree: Business and IT, 2014, University of Borås

Syfte: Studien syftar till att öka kunskapen om vilka faktorer som motiverar människor att sprida eWOM då kundförtjusning upplevts. Studien syftar, i synnerhet till… (more)

Subjects/Keywords: eWOM; SERVQUAL; motivation; hotell; Customer delight; eWOM; SERVQUAL; motivation; hotel; Kundförtjusning; Social Sciences; Samhällsvetenskap

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Westblom, J. (2014). Motivation till att sprida eWOM : förtjust av hotellupplevelsen. (Thesis). University of Borås. Retrieved from http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17838

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Westblom, Johan. “Motivation till att sprida eWOM : förtjust av hotellupplevelsen.” 2014. Thesis, University of Borås. Accessed November 29, 2020. http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17838.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Westblom, Johan. “Motivation till att sprida eWOM : förtjust av hotellupplevelsen.” 2014. Web. 29 Nov 2020.

Vancouver:

Westblom J. Motivation till att sprida eWOM : förtjust av hotellupplevelsen. [Internet] [Thesis]. University of Borås; 2014. [cited 2020 Nov 29]. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17838.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Westblom J. Motivation till att sprida eWOM : förtjust av hotellupplevelsen. [Thesis]. University of Borås; 2014. Available from: http://urn.kb.se/resolve?urn=urn:nbn:se:hb:diva-17838

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Mississippi State University

4. Barnes, Donald Clay. THREE ESSAYS ON CUSTOMER DELIGHT.

Degree: PhD, Marketing, Quantitative Analysis, and Business Law, 2009, Mississippi State University

  Deciding on the appropriate level of customer service remains an important area of research. In the current service environment where competition is ubiquitous, the… (more)

Subjects/Keywords: Employee Job Satisfaction; Emotional Contagions; Customer Delight; Service Profit Chain

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Barnes, D. C. (2009). THREE ESSAYS ON CUSTOMER DELIGHT. (Doctoral Dissertation). Mississippi State University. Retrieved from http://sun.library.msstate.edu/ETD-db/theses/available/etd-07102009-122028/ ;

Chicago Manual of Style (16th Edition):

Barnes, Donald Clay. “THREE ESSAYS ON CUSTOMER DELIGHT.” 2009. Doctoral Dissertation, Mississippi State University. Accessed November 29, 2020. http://sun.library.msstate.edu/ETD-db/theses/available/etd-07102009-122028/ ;.

MLA Handbook (7th Edition):

Barnes, Donald Clay. “THREE ESSAYS ON CUSTOMER DELIGHT.” 2009. Web. 29 Nov 2020.

Vancouver:

Barnes DC. THREE ESSAYS ON CUSTOMER DELIGHT. [Internet] [Doctoral dissertation]. Mississippi State University; 2009. [cited 2020 Nov 29]. Available from: http://sun.library.msstate.edu/ETD-db/theses/available/etd-07102009-122028/ ;.

Council of Science Editors:

Barnes DC. THREE ESSAYS ON CUSTOMER DELIGHT. [Doctoral Dissertation]. Mississippi State University; 2009. Available from: http://sun.library.msstate.edu/ETD-db/theses/available/etd-07102009-122028/ ;


Universitat de Girona

5. Escobar Rivera, Dalilis. Identifying factors for the customer delight in tourism industry: model and measurement scale.

Degree: Departament d'Organització, Gestió Empresarial i Disseny del Producte, 2019, Universitat de Girona

 L’objectiu de la present tesi doctoral és identificar empíricament el grau de delit que tenen els clients basant-nos en experiències viscudes en l’àmbit de la… (more)

Subjects/Keywords: Customer delight; Delit del client; Deleite del cliente; Customer behaviour; Comportament del client; Comportamiento del cliente; Emotions; Emocions; Emociones; Tourism; Tursime; Turismo; Quality; Qualitat; Calidad; Tourism experience; Experiència turística; Experiencia turística; 338

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Escobar Rivera, D. (2019). Identifying factors for the customer delight in tourism industry: model and measurement scale. (Thesis). Universitat de Girona. Retrieved from http://hdl.handle.net/10803/667402

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Escobar Rivera, Dalilis. “Identifying factors for the customer delight in tourism industry: model and measurement scale.” 2019. Thesis, Universitat de Girona. Accessed November 29, 2020. http://hdl.handle.net/10803/667402.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Escobar Rivera, Dalilis. “Identifying factors for the customer delight in tourism industry: model and measurement scale.” 2019. Web. 29 Nov 2020.

Vancouver:

Escobar Rivera D. Identifying factors for the customer delight in tourism industry: model and measurement scale. [Internet] [Thesis]. Universitat de Girona; 2019. [cited 2020 Nov 29]. Available from: http://hdl.handle.net/10803/667402.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Escobar Rivera D. Identifying factors for the customer delight in tourism industry: model and measurement scale. [Thesis]. Universitat de Girona; 2019. Available from: http://hdl.handle.net/10803/667402

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


University of Bradford

6. Snieneh, Wafa' Abdel Jalil Abu. An integrated model for the measurement of online customer experience : an empirical international study.

Degree: PhD, 2009, University of Bradford

 With the emergence of the internet as a new business channel and its impact on the overall role of today's customers, existing models for the… (more)

Subjects/Keywords: 381; Customer experience; Measurement model; Experience quality; Satisfaction; Quality attributes; Loyalty; Emotional attachment; Delight; E-commercer; Online customers

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Snieneh, W. A. J. A. (2009). An integrated model for the measurement of online customer experience : an empirical international study. (Doctoral Dissertation). University of Bradford. Retrieved from http://hdl.handle.net/10454/4245

Chicago Manual of Style (16th Edition):

Snieneh, Wafa' Abdel Jalil Abu. “An integrated model for the measurement of online customer experience : an empirical international study.” 2009. Doctoral Dissertation, University of Bradford. Accessed November 29, 2020. http://hdl.handle.net/10454/4245.

MLA Handbook (7th Edition):

Snieneh, Wafa' Abdel Jalil Abu. “An integrated model for the measurement of online customer experience : an empirical international study.” 2009. Web. 29 Nov 2020.

Vancouver:

Snieneh WAJA. An integrated model for the measurement of online customer experience : an empirical international study. [Internet] [Doctoral dissertation]. University of Bradford; 2009. [cited 2020 Nov 29]. Available from: http://hdl.handle.net/10454/4245.

Council of Science Editors:

Snieneh WAJA. An integrated model for the measurement of online customer experience : an empirical international study. [Doctoral Dissertation]. University of Bradford; 2009. Available from: http://hdl.handle.net/10454/4245


AUT University

7. Cheri, Bella. The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality .

Degree: AUT University

 The assessment of the effects on consumer brand engagement has been under recent investigation. Literature has continually mentioned a lack of knowledge regarding how consumers’… (more)

Subjects/Keywords: Consumer engagement; Customer engagement; Consumer brand engagement; Customer brand engagement; Relationship quality; Trust; Satisfaction; Commitment; Antececents; Consequences; Cognitive processing; Cognitive; Cognitively; Emotional; Affective; Affection; Behavioural; Behavioral; Activation; Loyalty; Relationship management; Marketing management; Drivers; Customer delight; Consumer delight; Repurchase; Repurchase behaviour; Affective commitment; Cumulative commitment; Love; Partnership; Brand loyalty; Service-dominance; Service-dominance logic; Co-creation; Brand experience; Consumer; Customer; Consumer identification; Self-schema; Self-concept; BESC; CBE; Brand engagement in self-concept; Calculative commitment; Goal pursuit; Brand personality; Brand management; Brand engagement; Engagement; Phone; Technology; Social media; Millennial; Generation C; Apple; Samsung; iPhone; Nokia; Phone usage; Application; Smartphone; Application usage

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Cheri, B. (n.d.). The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/10224

Note: this citation may be lacking information needed for this citation format:
No year of publication.
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Cheri, Bella. “The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality .” Thesis, AUT University. Accessed November 29, 2020. http://hdl.handle.net/10292/10224.

Note: this citation may be lacking information needed for this citation format:
No year of publication.
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Cheri, Bella. “The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality .” Web. 29 Nov 2020.

Note: this citation may be lacking information needed for this citation format:
No year of publication.

Vancouver:

Cheri B. The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality . [Internet] [Thesis]. AUT University; [cited 2020 Nov 29]. Available from: http://hdl.handle.net/10292/10224.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
No year of publication.

Council of Science Editors:

Cheri B. The Antecedents of Consumer Brand Engagement: The Role of Relationship Quality . [Thesis]. AUT University; Available from: http://hdl.handle.net/10292/10224

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
No year of publication.

.