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Bowling Green State University

1. Hoque, Rafsanul. Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study.

Degree: MA, Media and Communication, 2019, Bowling Green State University

News media's role as important sources of information, influence and political socialization and their impact in increasing political participation, awareness about policy issues and reducing knowledge gaps between different education groups have been shown by scholars from all over the world. Concurrently, news media have also been seen by researchers as inducers of alienation, cynicism and apathy among the people against the government, big business/financial corporations and the media themselves. In the United States, decline of media trust has been a trend since the 1970's, and the recent unhealthy relationship between the Trump Administration and the media has been the dominant picture. Media trust is important because it is not just the impact of the news media, but perceptions towards it have been shown to be linked with other areas of political and social feelings and standpoints and fosters activity towards or against certain issues. Hence, more knowledge about people’s satisfaction with and perception towards the media and how they impact their impressions of different aspects within the social and political realms need to be studied. The objective of this research was to understand people's satisfaction with and perceptions of news media performance and their relationship with alienation from government and big business corporations.This study conducted a secondary analysis of data to investigate people's perceptions of and satisfaction with different news media, and then their level of alienation from the government and business/financial corporations. It then analyzed if perception and satisfaction levels towards certain news media predicted levels of alienation from government and alienation from big corporations. It used survey data gathered from 760 participants in 2016 (n=400) and 2017 (n=360), before and after the U.S. presidential election. The data were collected from college students in a Midwestern university using quota sampling method. Perceptions of television news media, alienation from government and alienation from business/financial corporations were measured in separate indices. The analysis revealed that increased satisfaction towards national television news showed decreased alienation towards both government and business/financial corporations. Similarly, positive perception towards television news media was found to contribute towards decreasing alienation. Such findings while agreeing with several research done in this field is also a reality check in this current political climate where the news media have been claimed to have spread cynicism and distrust towards many public and private institutions including the media themselves. Advisors/Committee Members: Melkote, Srinivas (Advisor).

Subjects/Keywords: Political Science; Communication; Mass Media; Mass Communications; Alienation; News Media; Satisfaction; Perception; Government; Business Corporations; Financial Corporations; News Media Performance; Ohio; Case Study; Trust; Media

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APA (6th Edition):

Hoque, R. (2019). Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study. (Masters Thesis). Bowling Green State University. Retrieved from http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1557843668747244

Chicago Manual of Style (16th Edition):

Hoque, Rafsanul. “Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study.” 2019. Masters Thesis, Bowling Green State University. Accessed August 24, 2019. http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1557843668747244.

MLA Handbook (7th Edition):

Hoque, Rafsanul. “Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study.” 2019. Web. 24 Aug 2019.

Vancouver:

Hoque R. Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study. [Internet] [Masters thesis]. Bowling Green State University; 2019. [cited 2019 Aug 24]. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1557843668747244.

Council of Science Editors:

Hoque R. Satisfaction with and perceptions of news media performance with alienation from government and business corporations: An Ohio case study. [Masters Thesis]. Bowling Green State University; 2019. Available from: http://rave.ohiolink.edu/etdc/view?acc_num=bgsu1557843668747244

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