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Pontifical Catholic University of Rio de Janeiro

1. KEILA PANZA BAESSO. [en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL.

Degree: 2018, Pontifical Catholic University of Rio de Janeiro

[pt] Esta dissertação apresenta uma nova ferramenta automatizada para avaliação dos processos de gestão de cadeias de suprimentos baseada no modelo de referência SCOR, apontado pela literatura como um dos mais difundidos na indústria, mas que ainda apresenta desafios significativos para a sua implantação, notadamente no que se refere à sua complexidade e custo. Endereçando estes aspectos, este trabalho especificou requisitos funcionais, um banco de dados capaz de armazenar a estrutura de dados completa do SCOR e implementou um protótipo da ferramenta denominada Supply Performer. A ferramenta, de forma inovadora, visa apoiar a implantação do SCOR sem exigir conhecimento profundo sobre o modelo ou a contratação de consultoria especializada. Para validar a sua aplicabilidade e capacidade de generalização, foi realizado um estudo aplicado em uma organização real, onde observou-se um ganho de 25 por cento na atividade de diagnóstico dos processos de Cadastro de Fornecedores e Clientes de uma empresa multinacional de grande porte. A ferramenta permitiu ainda a criação de um plano de ação e acompanhamento da evolução da melhoria dos processos, com base nas lacunas identificadas. Seu uso viabilizou a entrega rápida de resultados para o cliente, garantindo maior acessibilidade ao modelo, de forma estruturada e organizada. Em função dos resultados promissores, a ferramenta Supply Performer foi registrada no INPI (Instituto Nacional da Propriedade Industrial) BR 51 2018 000240-4.

[en] This dissertation presents a new automated tool to evaluate the processes of Supply Chain Management (SCM) based on the SCOR reference model, one of the most used models in the industry, according to the literature, but that still presents significant challenges for its adoption, notably in regards of its complexity and cost. To address these aspects, this work specified the functional requirements and a database with the whole SCORE structure, and implemented a prototype of the tool called Supply Performer, innovative because it helps SCOR deployment without the need of deep knowledge about the model, neither the hiring of a specialized consulting. To validate its applicability and generalization, the tool was used on a real case scenario and a 25 percent gain was observed in the diagnosis task of the clients and supplier registration process of a large multinational company. The tool also allowed the creation of a plan of action, and based on the identified gaps, to follow up the process improvement evolution. Its use enabled a quick delivery of results to the client, in a structured and organized way, turning SCORE into a more accessible model. On the basis of the promising results, the patent for the Supply Performer tool was registered on the INPI (Instituto Nacional da Propriedade Industrial) BR 51 2018 000240-4.

Advisors/Committee Members: ANTONIO MARCIO TAVARES THOME, ANTONIO MARCIO TAVARES THOME, ANTONIO MARCIO TAVARES THOME.

Subjects/Keywords: [pt] CADEIA DE SUPRIMENTOS; [en] SUPPLY CHAIN; [pt] MODELO DE REFERENCIA; [en] REFERENCE MODEL; [pt] DESEMPENHO; [en] ACHIEVEMENT; [pt] AGILIDADE; [en] AGILITY; [pt] SCOR; [en] SCOR

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

BAESSO, K. P. (2018). [en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL. (Thesis). Pontifical Catholic University of Rio de Janeiro. Retrieved from http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34197

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

BAESSO, KEILA PANZA. “[en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL.” 2018. Thesis, Pontifical Catholic University of Rio de Janeiro. Accessed December 13, 2018. http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34197.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

BAESSO, KEILA PANZA. “[en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL.” 2018. Web. 13 Dec 2018.

Vancouver:

BAESSO KP. [en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL. [Internet] [Thesis]. Pontifical Catholic University of Rio de Janeiro; 2018. [cited 2018 Dec 13]. Available from: http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34197.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

BAESSO KP. [en] SUPPLY PERFORMER: AN EVALUATION TOOL BASED ON THE SCOR REFERENCE MODEL. [Thesis]. Pontifical Catholic University of Rio de Janeiro; 2018. Available from: http://www.maxwell.vrac.puc-rio.br/Busca_etds.php?strSecao=resultado&nrSeq=34197

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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