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Unitec New Zealand

1. Zhang, Shaosong. Factors that impact on the success of E-commerce for B2C SMEs in China.

Degree: 2017, Unitec New Zealand

Science and technology not only change life, but also change business models, with E-commerce being the best proof of this in recent years. More and more businesses began to develop businesses through E-commerce and emerging technologies also made a competitive business environment more changeable and challenged. It is therefore important to deliver an effective presence for businesses. In China, E-commerce has developed quite fast in recent years. However, Small and medium-sized enterprises (SMEs) play a significant part in China’s economy. Once developing businesses on E-commerce, it is important to know, for Business to Consumer (B2C) SME owners or managers, how to manage businesses through E- commerce. This requires more knowledge, skill or strategies than traditional businesses. This research focuses on the B2C SMEs that have already implemented E-commerce for their businesses. The purpose of this research is to identity factors that impact the success of E-commerce performance for B2C SMEs in China. The study aims to provide factors that can lead to successful E-commerce implementation that can provide some knowledge and guidance for the owners of B2C SMEs in China. In this research, qualitative data was collected through in depth face-to-face interviews with 15 owners of B2C SMEs in China, who have already adopted E- commerce. Based on the results of this research, it can be concluded that B2C SMEs in China all recognized the current importance of E-commerce in China; are willing to continue to develop businesses through E-commerce in the future; and are trying their best to perform E-commerce, including identifying and determining success factors and strategies that suit their businesses. These businesses all have a basic understanding of E-commerce, but there are still many areas for them to improve. Due to the specific E- commerce environment in China, all B2C E-commerce SMEs rely heavily on third- party platforms and on third-party logistics. All SMEs still face limitations for developing E-commerce. The study therefore considered all the challenges noted above and developed factors that could guide B2C SMEs to successfully perform their business operations through E-commerce. Limitations of this study and directions for future research are also discussed Advisors/Committee Members: Du Plessis, Andries, Seth, Nitin, Hebblethwaite, Denisa, Unitec Institute of Technology.

Subjects/Keywords: China; small and medium-sized enterprises (SMEs); Business-to-Consumer (B2C) e-commerce; e-commerce; 150314 Small Business Management

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Zhang, S. (2017). Factors that impact on the success of E-commerce for B2C SMEs in China. (Thesis). Unitec New Zealand. Retrieved from http://hdl.handle.net/10652/3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Zhang, Shaosong. “Factors that impact on the success of E-commerce for B2C SMEs in China.” 2017. Thesis, Unitec New Zealand. Accessed September 25, 2017. http://hdl.handle.net/10652/3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Zhang, Shaosong. “Factors that impact on the success of E-commerce for B2C SMEs in China.” 2017. Web. 25 Sep 2017.

Vancouver:

Zhang S. Factors that impact on the success of E-commerce for B2C SMEs in China. [Internet] [Thesis]. Unitec New Zealand; 2017. [cited 2017 Sep 25]. Available from: http://hdl.handle.net/10652/3852.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Zhang S. Factors that impact on the success of E-commerce for B2C SMEs in China. [Thesis]. Unitec New Zealand; 2017. Available from: http://hdl.handle.net/10652/3852

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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