Advanced search options

Advanced Search Options 🞨

Browse by author name (“Author name starts with…”).

Find ETDs with:

in
/  
in
/  
in
/  
in

Written in Published in Earliest date Latest date

Sorted by

Results per page:

You searched for +publisher:"Royal Roads University" +contributor:("Tiessen, Rebecca"). One record found.

Search Limiters

Last 2 Years | English Only

No search limiters apply to these results.

▼ Search Limiters


Royal Roads University

1. Matthews, Richelle. Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers .

Degree: 2015, Royal Roads University

Intercultural competence is an important skill-set for international development workers. However, it can be more difficult to cultivate than academic models would indicate since it can be emotionally and mentally taxing for development workers to adapt to a foreign context. This research examines the experiences of 15 international development workers employed in Sub-Saharan Africa and explores the emotions involved in intercultural interactions and the process of building intercultural competence. Findings indicate that participants’ familiar action-sequences were disrupted during intercultural interactions, eliciting emotions that affected how intercultural competence was manifested. Emotions were often aroused in intercultural interactions because of participants’ unmet expectations, moral quandaries, construction /reconstruction of meaning, inapplicable frame of reference, or insufficient internal capacities. This research leads to the conclusion that increased recognition of the importance of emotions and greater emphasis by the sector on building emotional intelligence would likely support development workers in cultivating the skills required to navigate tough, complex environments. Greater support would likely increase their work effectiveness, resilience and personal well-being. Advisors/Committee Members: Quarry, Wendy (advisor), Heinz, Matthew (advisor), Tiessen, Rebecca (advisor).

Subjects/Keywords: cognitive schemas; emotion; intercultural competence; international development; multi-perspective; resilience

Record DetailsSimilar RecordsGoogle PlusoneFacebookTwitterCiteULikeMendeleyreddit

APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Matthews, R. (2015). Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers . (Thesis). Royal Roads University. Retrieved from http://hdl.handle.net/10170/838

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Matthews, Richelle. “Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers .” 2015. Thesis, Royal Roads University. Accessed October 14, 2019. http://hdl.handle.net/10170/838.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Matthews, Richelle. “Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers .” 2015. Web. 14 Oct 2019.

Vancouver:

Matthews R. Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers . [Internet] [Thesis]. Royal Roads University; 2015. [cited 2019 Oct 14]. Available from: http://hdl.handle.net/10170/838.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Matthews R. Recognizing the value of emotions : an exploration of emotional resiliency and intercultural competence amongst international development workers . [Thesis]. Royal Roads University; 2015. Available from: http://hdl.handle.net/10170/838

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.