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You searched for +publisher:"Florida International University" +contributor:("Hyejin Bang"). Showing records 1 – 3 of 3 total matches.

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Florida International University

1. Batista, Laura C. The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model.

Degree: Doctor of Education (EdD), Adult Education and Human Resource Development, 2017, Florida International University

In the face of competition and competing demands on organizations, employees are taxed to exert more effort with fewer resources. The type of environment can create the recipe for increased levels of occupational stress and an environment of increased workplace incivility.Therefore, it is not surprising that research has begun to look at the interaction between occupational stress and workplace incivility. The current work environment requires employees to exert more effort or face negative consequences from supervisors and peers. All too often, the salary increases, bonus structure, career progression, job security and mobility that might be reasonably expected from producing such extra effort do not align with organizational reality. The vexing situation creates workplace settings in which employees would be more likely to release their frustrations generated by unmet expectations through engaging in uncivil behaviors. Andersson and Pearson (1999) define workplace incivility as a “low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect” (p. 457). The purpose of this quantitative study was to explore the relationship between occupational stress and instigator workplace incivility, as moderated by personality, to select organizational outcomes (i.e., perceived physical health and intent to turnover). Data were collected from 206 fulltime working adults in the healthcare industry utilizing Amazon MTurk. Moderated hierarchical regressions were conducted to test the possible moderating role of personality on the stress-incivility relationship; the results demonstrated partial support for H1-H4. Hierarchical regression analyses were conducted also to explore the degree stress and incivility predicted the outcome variables of perceived physical health and intentions to turnover; the data indicated support for the notion that greater stress and incivility positively predicted turnover intent. The findings suggest that personality did play a role in the stress-incivility relationship. Conscientiousness and agreeableness dampened the relationship, while neuroticism and extraversion strengthened the relationship. Further, this study found that intent to turnover increased as workplace incivility also increased, even after controlling for stress. Future research was proposed to test the models examined in this study in different settings, with additional moderators, and longitudinally. The practical findings suggest the possible utility of stress reduction training to reduce the likelihood of uncivil behavior. Advisors/Committee Members: Thomas G. Reio, Jr., Hyejin Bang, Benjamin Baez, Judith Bernier.

Subjects/Keywords: occupational stress; workplace incivility; personality; intentions to turnover; Other Education; Other Social and Behavioral Sciences

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Batista, L. C. (2017). The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model. (Thesis). Florida International University. Retrieved from http://digitalcommons.fiu.edu/etd/3396 ; 10.25148/etd.FIDC001942 ; FIDC001942

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Batista, Laura C. “The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model.” 2017. Thesis, Florida International University. Accessed March 22, 2019. http://digitalcommons.fiu.edu/etd/3396 ; 10.25148/etd.FIDC001942 ; FIDC001942.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Batista, Laura C. “The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model.” 2017. Web. 22 Mar 2019.

Vancouver:

Batista LC. The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model. [Internet] [Thesis]. Florida International University; 2017. [cited 2019 Mar 22]. Available from: http://digitalcommons.fiu.edu/etd/3396 ; 10.25148/etd.FIDC001942 ; FIDC001942.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Batista LC. The Relationship Between Occupational Stress and Instigator Workplace Incivility as Moderated by Personality: A Test of an Occupational Stress and Workplace Incivility Model. [Thesis]. Florida International University; 2017. Available from: http://digitalcommons.fiu.edu/etd/3396 ; 10.25148/etd.FIDC001942 ; FIDC001942

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Florida International University

2. Johnson, Paige Whitney. An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names.

Degree: Doctor of Education (EdD), Adult Education and Human Resource Development, 2018, Florida International University

The overarching purpose of this collected papers dissertation was to explore the perspectives and experiences related to names in social and professional settings for persons with ethnically identifying names. The first paper was an integrative literature review. The second paper was a qualitative study utilizing the phenomenological approach. Both studies utilized self-presentation theory, while Study2 added social penetration theory and social identity theory. Self-presentation theory posits that people put forth a public face to show that they possess desirable characteristics to observers. Social penetration theory is centered on the concept of self-disclosure and the notion that people carefully construct their level of disclosure based on the interaction and how they wish it to proceed. Finally, social identity theory puts forth that people categorize others to determine with whom to align themselves and whom to exclude. These theories undergirded the studies and directed the inquiry. Study #1 reviewed literature to determine if names and self-presentation were studied within HRD. Only one study was found. The extant literature was largely quantitative, focused on job market reactions to applicant names, and assumed characteristics. Overall, the studies were focused on how best to present an applicant based on their name and the possible consequences of self-presentation in undesirable categories (e.g., minority applicants with “unique” or “ethnic” names). The literature indicated that applicants best presented when they utilized names that indicated non-minority ethnicity (e.g. White). Study #2 explored the opinions, experiences and behaviors of interview participants with ethnically identifying names related to social identity, self-presentation and social penetration. This study consisted of interviewing 15 people of either Asian, African, Caucasian or Latino/Hispanic ethnicity. Findings suggested that names did matter to the participants and that their behaviors and opinions related to their self-presentation and self-disclosure were colored by their experiences as someone with an ethnically identifying name; both professionally and socially. Overall, the findings of these studies are a starting point into the HRD literature to inform organizational research and practice. Additional research is needed to create a more comprehensive picture of the issues involved and work towards best practices and interventions. Advisors/Committee Members: Thomas G. Reio, Jr., Hyejin Bang, Valentina Bruk-Lee, Sarah Mathews.

Subjects/Keywords: names; self-presentation; social identity; social penetration; suitability for employment; self-disclosure; ethnically identifying names; stereotyping; microaggressions; category cues; stigma; Adult and Continuing Education; Business; Education; Human Resources Management; Organizational Behavior and Theory; Personality and Social Contexts; Psychology; Race, Ethnicity and Post-Colonial Studies; Social Psychology

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Johnson, P. W. (2018). An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names. (Thesis). Florida International University. Retrieved from https://digitalcommons.fiu.edu/etd/3900 ; FIDC007007

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Johnson, Paige Whitney. “An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names.” 2018. Thesis, Florida International University. Accessed March 22, 2019. https://digitalcommons.fiu.edu/etd/3900 ; FIDC007007.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Johnson, Paige Whitney. “An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names.” 2018. Web. 22 Mar 2019.

Vancouver:

Johnson PW. An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names. [Internet] [Thesis]. Florida International University; 2018. [cited 2019 Mar 22]. Available from: https://digitalcommons.fiu.edu/etd/3900 ; FIDC007007.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Johnson PW. An Exploration of Names in Social and Professional Settings for Persons with Ethnically Identifying Names. [Thesis]. Florida International University; 2018. Available from: https://digitalcommons.fiu.edu/etd/3900 ; FIDC007007

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation


Florida International University

3. Pabon, Lizette Cruzie. Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales.

Degree: Doctor of Education (EdD), Curriculum and Instruction, 2016, Florida International University

Research is limited on the role game-based training has on the engagement of learners. The following study was conducted to further advance research on engagement and game-based training in businesses by studying the engagement of travel agents in the game. Engagement is the manner in which a learner's cognitive and motor skills are motivated when participating in a game. Engaged learners will often push through challenging tasks and will concentrate on improving their skills due to their excitement about playing. The present study examined the engagement of travel agents as they played a serious game. The serious game, Adventures Game, was designed to provide a fun and memorable format for learning for travel agents who sell cruise tickets for a cruise line. The focus of this study was to examine the relationship between engagement (as measured by total number of minutes playing the game) and knowledge attainment (as measured by total number of fun points) of travel agents while playing a serious game. In addition, to understand the relationship between engagement and total cruise sales (as measured by total number of cabins sold). Thus, this nonexperimental study investigated the relationship between engagement and knowledge attainment. A combination of linear regression analyses and correlations were used to examine this relationship. The sample consisted of travel agents (N = 309) who played the serious game. The study focused on data which ranged from January 1, 2012 until December 31, 2014. The regression results supported both hypotheses proposed in this study. A strong, positive and statistically significant relationship between engagement and knowledge attainment was found. In addition, a modest, positive and statistically significant relationship between engagement and total cabin sales was found. Based on these results, further analysis was conducted, leading to finding a statistically significant relationship between knowledge attainment and total cabin sales as well. Future research should be designed to test whether the modest link between engagement and total cabin sales is mediated by knowledge attainment. The implications of the findings demonstrate theoretical, empirical and practical relevance, particularly as it is linked to adults learning optimally in computer-mediated, workplace settings. Advisors/Committee Members: Dr. Thomas G. Reio, Jr, Dr. Kyle Perkins, Dr. Hyejin Bang, Dr. Sarah A. Mathews.

Subjects/Keywords: Engagement; Cruise Industry; Travel; Serious Game; Adult Education; Training; Game-based Training; Adult and Continuing Education and Teaching; Curriculum and Instruction

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

Pabon, L. C. (2016). Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales. (Thesis). Florida International University. Retrieved from http://digitalcommons.fiu.edu/etd/2612 ; 10.25148/etd.FIDC000713 ; FIDC000713

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Pabon, Lizette Cruzie. “Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales.” 2016. Thesis, Florida International University. Accessed March 22, 2019. http://digitalcommons.fiu.edu/etd/2612 ; 10.25148/etd.FIDC000713 ; FIDC000713.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Pabon, Lizette Cruzie. “Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales.” 2016. Web. 22 Mar 2019.

Vancouver:

Pabon LC. Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales. [Internet] [Thesis]. Florida International University; 2016. [cited 2019 Mar 22]. Available from: http://digitalcommons.fiu.edu/etd/2612 ; 10.25148/etd.FIDC000713 ; FIDC000713.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pabon LC. Training Through Serious Games: The Relationship Between Travel Agent Engagement, Knowledge of Cruise Products and Cruise Sales. [Thesis]. Florida International University; 2016. Available from: http://digitalcommons.fiu.edu/etd/2612 ; 10.25148/etd.FIDC000713 ; FIDC000713

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

.