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Delft University of Technology

1. van Zwieteren, Raymond (author). A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development.

Degree: 2021, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:65eb7f68-d525-41a3-90b5-f5afba0fab62 

The past decade has seen a rise in ability to collect, store and manage large amounts of data. With data becoming increasingly available to businesses, organizations are looking to new ways to gain insight into their activities. Acquired information can help transportation companies to cope with industry trends of expanded competition, the increasing pressure for lower transportation costs and higher service levels. The challenge for truckload carrier companies lies in determining which data is of value to the business. Understanding performance indicators and how to measure these is an important aspect of using data. To propose a solution, a framework is developed, in which clear performance indicators are reported, as well as how these can be measured.

Transport, Infrastructure and Logistics (TIL)

Advisors/Committee Members: Tavasszy, Lorant (mentor), Atasoy, B. (graduation committee), Taale, Henk (graduation committee), Hornstra, Tom (graduation committee), Delft University of Technology (degree granting institution).

Subjects/Keywords: Truckload carrier; Framework; Performance measurement; Identification; Association; Tracking; Indicators

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6th Edition):

van Zwieteren, R. (. (2021). A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:65eb7f68-d525-41a3-90b5-f5afba0fab62

Chicago Manual of Style (16th Edition):

van Zwieteren, Raymond (author). “A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development.” 2021. Masters Thesis, Delft University of Technology. Accessed April 15, 2021. http://resolver.tudelft.nl/uuid:65eb7f68-d525-41a3-90b5-f5afba0fab62.

MLA Handbook (7th Edition):

van Zwieteren, Raymond (author). “A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development.” 2021. Web. 15 Apr 2021.

Vancouver:

van Zwieteren R(. A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development. [Internet] [Masters thesis]. Delft University of Technology; 2021. [cited 2021 Apr 15]. Available from: http://resolver.tudelft.nl/uuid:65eb7f68-d525-41a3-90b5-f5afba0fab62.

Council of Science Editors:

van Zwieteren R(. A performance indicator framework for providing data-driven services to European truckload carriers: From identification of performance indicators to framework development. [Masters Thesis]. Delft University of Technology; 2021. Available from: http://resolver.tudelft.nl/uuid:65eb7f68-d525-41a3-90b5-f5afba0fab62

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