+publisher:"Delft University of Technology" +contributor:("Baha, Ehsan")

Delft University of Technology

1. Florescu, Dan-Stefan (author). Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development.

Degree: 2019, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:931e0518-5351-4f59-ba95-e1729d00e720

► Radical innovation is a critical source for creating competitive advantage and value for potential customers. However, radical innovation has inherent characteristics that make a radical… (more)

▼ Radical innovation is a critical source for creating competitive advantage and value for potential customers. However, radical innovation has inherent characteristics that make a radical innovation project difficult to manage, such as: increased generativity – the aspect that describes how radical innovation outcomes are creative and novel, different than other radical innovation outcomes, and fundamental non-probabilistic uncertainty – uncertainty inherent to radical innovation cannot be mitigated using data-driven forecasting techniques. The increased generativity and fundamental non-probabilistic uncertainty characteristics of radical innovation presents challenges especially when a decision regarding the internal adoption for further development of a radical innovation concept needs to be made, as financial tools, such as Return On Investment (ROI) and Net Present Value (NPV) are widely used to evaluate and make a decision regarding the internal adoption of radical innovation concepts. The aim of this master thesis is taking a strategic design approach to design a tool, that facilitates the decision-making process behind the internal adoption of radical innovation concepts, while addressing the knowledge gap between the challenges of radical innovation, and the decision-making tools and evaluation criteria currently used. Literature review and field research, consisting of qualitative interviews with experts from academia and experts working in industry, was conducted to understand the context of the decision-making process behind the internal adoption of radical innovation concepts. The research phase revealed the knowledge gap mentioned above and insights that were used towards devising design criteria for developing a tool. Insights gathered from the literature review and field research led to the development of the Viability Decision Canvas, a tool that facilitates the decision-making process behind the internal adoption of radical innovation concepts. The Viability Decision Canvas is based on the Viability Model which describes viability as the main decision criteria when a radical innovation concept is evaluated by a company, where viability is modeled by desirability, feasibility and suitability. Viability Decision Canvas facilitates the evaluation and the decision-making process behind the internal adoption of radical innovation concepts by employing abductive reasoning in a Fast-and-Frugal decision tree format, that addresses the non-probabilistic uncertainty inherent to radical innovation. The Viability Decision Canvas, besides the decision-maker, involves other relevant people (e.g. designer, engineer, marketer, senior manager, etc.) in the decision-making process to ensure organizational alignment. Being simple and structured, the Viability Decision Canvas allows and encourages rapid adjustment to suit the specific context of the company and the context created by the radical innovation concept generativity aspect. Critical assumptions identified during the design of the Viability Decision Canvas were… Advisors/Committee Members: Baha, Ehsan (mentor), Delft University of Technology (degree granting institution).

Subjects/Keywords: Radical Concept Adoption; Evaluation; Decision-Making; Adoption of Radical Innovation; Viability Model; Viability Decision Canvas

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APA (6^th Edition):

Florescu, D. (. (2019). Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:931e0518-5351-4f59-ba95-e1729d00e720

Chicago Manual of Style (16^th Edition):

Florescu, Dan-Stefan (author). “Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development.” 2019. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:931e0518-5351-4f59-ba95-e1729d00e720.

MLA Handbook (7^th Edition):

Florescu, Dan-Stefan (author). “Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development.” 2019. Web. 09 Mar 2021.

Vancouver:

Florescu D(. Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:931e0518-5351-4f59-ba95-e1729d00e720.

Council of Science Editors:

Florescu D(. Facilitating The Internal Adoption Of Radical Innovation Concepts: A strategic design approach to facilitating the decision-making process behind the internal adoption of radical innovation concepts for further development. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:931e0518-5351-4f59-ba95-e1729d00e720

Delft University of Technology

2. Ghei, Taresh (author). A guide for sharing proactive and feed-forward information with airline passengers during a disruption.

Degree: 2019, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:b27e97e7-481e-48da-a8ed-91cf0cc4d901

► This master thesis report is the culmination of six months of collaboration between TU Delft and KLM Royal Dutch Airlines. The aim of the project… (more)

▼ This master thesis report is the culmination of six months of collaboration between TU Delft and KLM Royal Dutch Airlines. The aim of the project is to investigate ways by which KLM can change the perception of passengers during a disruption event such as flight delays, cancellations, and missed connections. In order to accomplish this, the Double Diamond approach was used along with the addition of an envisioning phase based on the inside-out process of meaning innovation pioneered by Roberto Verganti (Verganti, 2016). KLM is one of the world's oldest airlines that still operate with their original name. Their ambition is to become Europe’s most customer-centric, innovative and efficient network carrier by offering memorable experiences by leveraging new market opportunities and technological developments to deliver superior customer service. KLM has done extensive research and examined and identified certain gaps in their customer journey experience to focus on and improve. One of the key gaps identified is disruption handling. KLM projects almost 4.5 million passengers to be affected by disruptions in 2019 (KLM, 2019). During a disruption, passengers experience increased stress and seek guidance and quick resolutions to their problems. A disruption is a sudden event and that passengers do not have control over it. Thus the only way they will feel some sense of control is if they have information about it, information that is transparent and information that will help them take their next steps. In fact, one of the core customer needs gathered from research is the receiving of proactive information in the event of a disruption. Regardless of the cause of the disruption, passengers are usually quick to blame the airlines for the negative situation. Therefore, effective communication might help in reducing that perception and might generate a positive sentiment about the airline. According to KLM’s own disruption communication mandate, passengers should receive information that is consistent, relevant, contextual, personalized and transparent at the right time. However, that is sometimes not the case. KLM uses a number of communication channels to provide information. However, most often, all these pieces of information are not consistent, relevant, personalized or on time. In addition, as per the KLM compass and their new emphasis on customer intimacy, KLM wants to show passengers that they care about them, that passengers feel recognized, comfortable and touched. However, these particular aspects of customer intimacy do not translate to the information that the passenger is being sent. Therefore, the tone of voice, the nature of the information ( helpful, not helpful, feed-forward ) also makes a big difference in how passengers perceive KLM as a brand. In order to make all information more coherent and consistent across all channels and touchpoints, there was a need to evolve a communication structuring, design, and dissemination framework which effectively and consistently delivers the most relevant informational… Advisors/Committee Members: Kranzbühler, Anne (graduation committee), Baha, Ehsan (graduation committee), Olieroock, Joost (mentor), Pande, Tanvi (mentor), Delft University of Technology (degree granting institution).

Subjects/Keywords: Service Design; Interaction Design; customer experience; Disruptions; Perception; Information Content

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ghei, T. (. (2019). A guide for sharing proactive and feed-forward information with airline passengers during a disruption. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:b27e97e7-481e-48da-a8ed-91cf0cc4d901

Chicago Manual of Style (16^th Edition):

Ghei, Taresh (author). “A guide for sharing proactive and feed-forward information with airline passengers during a disruption.” 2019. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:b27e97e7-481e-48da-a8ed-91cf0cc4d901.

MLA Handbook (7^th Edition):

Ghei, Taresh (author). “A guide for sharing proactive and feed-forward information with airline passengers during a disruption.” 2019. Web. 09 Mar 2021.

Vancouver:

Ghei T(. A guide for sharing proactive and feed-forward information with airline passengers during a disruption. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:b27e97e7-481e-48da-a8ed-91cf0cc4d901.

Council of Science Editors:

Ghei T(. A guide for sharing proactive and feed-forward information with airline passengers during a disruption. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:b27e97e7-481e-48da-a8ed-91cf0cc4d901

Delft University of Technology

3. Itza de Miguel, Mariana (author). Doing money better: Supporting young adults in sustainable financial decision-making.

Degree: 2020, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:0ea4ef00-eda5-4438-bfd7-d1ed7dedc043

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Money is a key element in people’s overall well-being (Abey & Ford, 2008). Young adults are behaving very differently towards finances compared to previous generations… (more)

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Money is a key element in people’s overall well-being (Abey & Ford, 2008). Young adults are behaving very differently towards finances compared to previous generations (Williams et al, 2010). In addition, young adults have little trust on financial institutions and no one to turn to for actionable advice (Deloitte Millennial Survey, 2019). Adults in their twenties and thirties are struggling with money, feeling overwhelmed and lost (Foundation for Economic Education, 2018). A gap in the market was found, where no current solutions fostered long-term behaviors for young adults towards a secure financial future. I wanted to use my skills as a designer to solve this paradigm involving young adults and finances. The goal of this graduation project is to provide guidance and support for young adults in changing their current money habits so they can ensure their future well-being. This societal issue regarding young adults and money is a shared problem in countries all over the world. For a better understanding of the relationship young people have, the context was scoped down: the project was based in Madrid, Spain and it was targeted for young adults belonging to this country. Under this context, the research of the project provided valuable findings which led to the final design. Those findings can be extrapolated to non-spanish young adults. Young adult’s current money habits and the desired financial behavior for a sustainable well-being were identified and mapped in two frameworks. The transition between both was possible through the creation of a new product- service-system. As a result, a product-service-system, named Volt, was designed. Volt crafts a new meaningful relationship between young adults and money and consists of a smart phone case, a related digital application and the system that sustains both. Through the phone case, young adults will progressively save by clicking a button and check their financial health thanks to a coloured light. The digital application will first help young adults to budget on their personal financial goals into vaults or buckets and keep track of their financial health and progress. After some digital application use, the digital application will provide young adults with actionable financial advice and the entrance to a community of young people with similar financial situation, so they can feel supported and have the peace of mind they crave.

Strategic Product Design

Advisors/Committee Members: Baha, Ehsan (graduation committee), Schoormans, Jan (mentor), Delft University of Technology (degree granting institution).

Subjects/Keywords: Design; Finance; Behavioral change; Design-Driven Innovation

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Itza de Miguel, M. (. (2020). Doing money better: Supporting young adults in sustainable financial decision-making. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:0ea4ef00-eda5-4438-bfd7-d1ed7dedc043

Chicago Manual of Style (16^th Edition):

Itza de Miguel, Mariana (author). “Doing money better: Supporting young adults in sustainable financial decision-making.” 2020. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:0ea4ef00-eda5-4438-bfd7-d1ed7dedc043.

MLA Handbook (7^th Edition):

Itza de Miguel, Mariana (author). “Doing money better: Supporting young adults in sustainable financial decision-making.” 2020. Web. 09 Mar 2021.

Vancouver:

Itza de Miguel M(. Doing money better: Supporting young adults in sustainable financial decision-making. [Internet] [Masters thesis]. Delft University of Technology; 2020. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:0ea4ef00-eda5-4438-bfd7-d1ed7dedc043.

Council of Science Editors:

Itza de Miguel M(. Doing money better: Supporting young adults in sustainable financial decision-making. [Masters Thesis]. Delft University of Technology; 2020. Available from: http://resolver.tudelft.nl/uuid:0ea4ef00-eda5-4438-bfd7-d1ed7dedc043

Delft University of Technology

4. Montella Lavin, Andrea (author). Exploring fairness in visual employment contracts.

Degree: 2019, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:0ad25d1e-ecc4-47d3-b5f4-35086fba1652

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The current thesis explores the impact that the use of visual contracts has from the fairness perspective. The project developed in collaboration with the company… (more)

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The current thesis explores the impact that the use of visual contracts has from the fairness perspective. The project developed in collaboration with the company Visual Contracts, a start-up specialized in Legal Design Thinking, aims to provide an added value and evidence that supports the relevance of their activity. A design process that combined research with a practical approach was the chosen approach for the development of the project. The project focused on the context of employment contracts due to its big social relevance and its potential for business opportunities. Several conflicts which seriously compromise the well-being of the parties, the employer and the employee, arise as a consequence of misunderstandings in the employment contracts. To prevent these conflicts and to offer and added value to the company Visual Contracts, the exploration of the impact of visual contracts is addressed from the fairness perspective. Three design cycles were pursued during this thesis. The first cycle, had as a goal to create an in-depth understanding of the project scope (contracts, understandability, and fairness) and to design the first visual contract. The second cycle was focused on improving the user experience and the implementability in the real context. Finally, the third cycle aimed to detail the visual contract and validate it in the real context. Along this process, a combination of desk and empirical research with the stakeholders of contracts, was conducted to gain more understanding of the scope of the project. It was also developed a framework which aimed to ease the creation of fair employment contracts and set the basis for a good relationship between the parties. Finally, one contract was designed on each cycle and afterwards tested to generate knowledge and insights for improvement. The final result iterated from an initial interactive document to a platform where the user can perform all the tasks related to their hiring and onboarding process, from reading the contract to uploading the necessary documents for the formalities. The results of the project provided the company Visual Contracts with a business opportunity in the context of employment contracts, along with evidence and tools for the further development of this project. As an overall conclusion, it was stated that the use of visual contracts contributes to fairness and generates a positive impact by improving understandability and fostering evaluation. The impact is demonstrated in the following way: visual contracts support and empower the stakeholders during the decision making process and negotiation of the agreement, they improve the relationship between the parties, by fostering trust and open communication, and finally, they prevent conflicts and set realistic expectations.

Design for Interaction

Advisors/Committee Members: Baha, Ehsan (mentor), Wijntjes, Maarten (mentor), Beleen, Lieke (mentor), Delft University of Technology (degree granting institution).

Subjects/Keywords: Contracts; Legal Design; User Experience; Law; Employment; Design

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Montella Lavin, A. (. (2019). Exploring fairness in visual employment contracts. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:0ad25d1e-ecc4-47d3-b5f4-35086fba1652

Chicago Manual of Style (16^th Edition):

Montella Lavin, Andrea (author). “Exploring fairness in visual employment contracts.” 2019. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:0ad25d1e-ecc4-47d3-b5f4-35086fba1652.

MLA Handbook (7^th Edition):

Montella Lavin, Andrea (author). “Exploring fairness in visual employment contracts.” 2019. Web. 09 Mar 2021.

Vancouver:

Montella Lavin A(. Exploring fairness in visual employment contracts. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:0ad25d1e-ecc4-47d3-b5f4-35086fba1652.

Council of Science Editors:

Montella Lavin A(. Exploring fairness in visual employment contracts. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:0ad25d1e-ecc4-47d3-b5f4-35086fba1652

Delft University of Technology

5. Tas, Jesse (author). Float, the next generation hydrofoil.

Degree: 2019, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:7d1bba33-c2c6-428d-af35-2a2e3603f019

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This project focusses on the creation of a hydrofoil specifically for the windsurfing market. The assigment was created for PWsurfsport. PWsurfsport is a windsurfing company… (more)

Subjects/Keywords: Hydrofoil; Carbon Fiber; Windsurfing; Master thesis

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Tas, J. (. (2019). Float, the next generation hydrofoil. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:7d1bba33-c2c6-428d-af35-2a2e3603f019

Chicago Manual of Style (16^th Edition):

Tas, Jesse (author). “Float, the next generation hydrofoil.” 2019. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:7d1bba33-c2c6-428d-af35-2a2e3603f019.

MLA Handbook (7^th Edition):

Tas, Jesse (author). “Float, the next generation hydrofoil.” 2019. Web. 09 Mar 2021.

Vancouver:

Tas J(. Float, the next generation hydrofoil. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:7d1bba33-c2c6-428d-af35-2a2e3603f019.

Council of Science Editors:

Tas J(. Float, the next generation hydrofoil. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:7d1bba33-c2c6-428d-af35-2a2e3603f019

Delft University of Technology

6. van Terwisga, Eline (author). Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods.

Degree: 2019, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:87a2445d-64ca-4ba1-8923-a5a9940f7175

► This graduation project investigates the stimulation of sustainable behaviour among residents from a housing corporation in Eindhoven, Wooninc., and proposes a program for grassroots infrastructure… (more)

▼ This graduation project investigates the stimulation of sustainable behaviour among residents from a housing corporation in Eindhoven, Wooninc., and proposes a program for grassroots infrastructure as a way to support sustainable transitions in neighborhoods.As a partner of the “Duurzaamheidspact Eindhoven” housing corporation Wooninc. formulated the ambition to be more sustainable (Theeuwen, 2018). In order to do so, they not only want to improve their core business but also wants to engage their residents with a more sustainable lifestyle. They adopted the method of ‘De Verborgen Impact’ which includes a train-the-trainer process that trains leading residents, so-called peers, to motivate their fellow residents for a (more) sustainable lifestyle. This led to the key objective for this project: “Design a fitting intervention that peers can use to motivate residents of Wooninc., so that they feel activated to make their lifestyles (more) sustainable.”ApproachBy exploring the design brief and using the designers’ Personal Principles for Good Design the Transition Design method was chosen as the main driver for this design process to understand the project within a broader system context. In addition, the 1:10:100 scheduling technique was applied to allow rapid iterations and to create a concept that is successful and supported by each of the stakeholders. Research & findingsBy conducting four iterative cycles insight in behavioural change was gained from literature and interviews. This resulted in insight in how to reverse internal and external barriers into levers that can be used to support residents in the transition towards a more sustainable lifestyle. This led to the development of the ‘Sustainable Transition’- framework. Which incorporates relevant theories found in literature and maps seven leverage points to inspire for transition towards sustainable behaviour. Based on this framework concept development happened iterative from preliminary vision to the final concept of ‘Onze Verborgen Impact’ Transition Program and Transition Toolkit. The ‘Sustainable Transition’ - framework indicates that to engage residents, as well as peers on their intrinsic motivation all the dimensions of a personal transition should be supported including: motivation and ability, personal values and their position in the process of change. Based on this framework a vision for the final concept was developed: “Making sustainability transparent and accessible (lower the external barriers) by emphasizing the positive side and the advantages of sustainable behaviour (reversing internal barriers). To show that sustainability, in different ways, is accessible for everyone.” The ‘Onze Verborgen Impact’ Transition ProgramTesting prototypes with peers and residents, showed that this concept should not predefine how the peers encounter their fellow residents in their neighborhoods but should enable peers to create their personal approach. This led to the final concept, a transition program called ‘Onze Verborgen Impact’. This program exists… Advisors/Committee Members: Mugge, Ruth (mentor), Baha, Ehsan (graduation committee), Delft University of Technology (degree granting institution).

Subjects/Keywords: Intrinsic transition; Sustainability; Behaviour change

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

van Terwisga, E. (. (2019). Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:87a2445d-64ca-4ba1-8923-a5a9940f7175

Chicago Manual of Style (16^th Edition):

van Terwisga, Eline (author). “Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods.” 2019. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:87a2445d-64ca-4ba1-8923-a5a9940f7175.

MLA Handbook (7^th Edition):

van Terwisga, Eline (author). “Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods.” 2019. Web. 09 Mar 2021.

Vancouver:

van Terwisga E(. Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods. [Internet] [Masters thesis]. Delft University of Technology; 2019. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:87a2445d-64ca-4ba1-8923-a5a9940f7175.

Council of Science Editors:

van Terwisga E(. Intrinsic transitions: A strategy for housing corporations to facilitate sustainability in neigbhorhoods. [Masters Thesis]. Delft University of Technology; 2019. Available from: http://resolver.tudelft.nl/uuid:87a2445d-64ca-4ba1-8923-a5a9940f7175

Delft University of Technology

7. Volpi, Celeste (author). Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum.

Degree: 2020, Delft University of Technology

URL: http://resolver.tudelft.nl/uuid:2bfc57e9-9bfb-4440-9cfe-daaba5b219c9

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In this project, I research how to unveil the hidden curriculum in Design Education. The hidden curriculum is the curriculum that students develop tacitly during… (more)

Subjects/Keywords: hidden curriculum; tacit knowledge; Design education

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Volpi, C. (. (2020). Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum. (Masters Thesis). Delft University of Technology. Retrieved from http://resolver.tudelft.nl/uuid:2bfc57e9-9bfb-4440-9cfe-daaba5b219c9

Chicago Manual of Style (16^th Edition):

Volpi, Celeste (author). “Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum.” 2020. Masters Thesis, Delft University of Technology. Accessed March 09, 2021. http://resolver.tudelft.nl/uuid:2bfc57e9-9bfb-4440-9cfe-daaba5b219c9.

MLA Handbook (7^th Edition):

Volpi, Celeste (author). “Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum.” 2020. Web. 09 Mar 2021.

Vancouver:

Volpi C(. Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum. [Internet] [Masters thesis]. Delft University of Technology; 2020. [cited 2021 Mar 09]. Available from: http://resolver.tudelft.nl/uuid:2bfc57e9-9bfb-4440-9cfe-daaba5b219c9.

Council of Science Editors:

Volpi C(. Unveil Awareness: A Design Education Tool for Revealing the Hidden Curriculum. [Masters Thesis]. Delft University of Technology; 2020. Available from: http://resolver.tudelft.nl/uuid:2bfc57e9-9bfb-4440-9cfe-daaba5b219c9

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Open Access Theses and Dissertations