+publisher:"Clemson University" +contributor:("Moore , DeWayne")

Clemson University

1. Schaffer, Meline. Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators.

Degree: MS, Applied Psychology, 2010, Clemson University

URL: https://tigerprints.clemson.edu/all_theses/980

► Burnout among employees has personal and organizational consequences. Negative effects of burnout include lowered individual adjustment as well as disengagement from the organization. Given this,… (more)

▼ Burnout among employees has personal and organizational consequences. Negative effects of burnout include lowered individual adjustment as well as disengagement from the organization. Given this, both psychologists and practitioners may benefit from understanding ways to decrease this factor among employees. One organizational experience that has the potential to decrease burnout is mentoring. While the advantages of mentoring relationships for protŽgŽs are well-documented, this study examines the potentially beneficial effects of positive mentoring relationships for the mentor, focusing on the reduction of burnout as a dependent variable. While benefits of mentoring may lead to reduced burnout, recent research suggests that negative mentoring relationships have costs that could potentially exacerbate burnout. Given that past work shows these negative and positive mentoring experiences are relatively independent, separate hypotheses were proposed for positive and negative mentoring. Furthermore, we hypothesized that these experiences may have differential effects on each of the three burnout dimensions. Generative concern and organizational support for mentoring we considered as moderators of the effects of mentoring on burnout. We hypothesized that the overall benefits of positive mentoring experiences on burnout are maximized when an individual is high in generative concern (Generativity X Positive Mentoring interaction). We also anticipated that the benefits of positive mentoring experiences are stronger when there is high organizational support for mentoring (Organizational Support X Positive Mentoring interaction). Conversely, when generative concern is low or when organizational support for mentoring is low, the beneficial impact of positive mentoring relationships on burnout may be diminished. A field study looking at a sample of nurses was used to examine these effects. Small sample size may have contributed to a lack of significant findings for a relationship between positive and negative mentoring and burnout. Generativity appeared to be a more robust predictor and emerged as an important variable in this study. This variable differentiated mentors and nonmentors, predicted emotional exhaustion and depersonalization and moderated the relationship between both positive and negative mentoring and personal accomplishment. Organizational support for mentoring was also found to moderate the relationship between negative mentoring and personal accomplishment. Advisors/Committee Members: Taylor, Mary Anne, Britt , Thomas, Moore , Dewayne.

Subjects/Keywords: Burnout; Generativity; Mentoring; Organizational Support; Psychology

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APA (6^th Edition):

Schaffer, M. (2010). Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators. (Masters Thesis). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_theses/980

Chicago Manual of Style (16^th Edition):

Schaffer, Meline. “Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators.” 2010. Masters Thesis, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_theses/980.

MLA Handbook (7^th Edition):

Schaffer, Meline. “Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators.” 2010. Web. 21 Feb 2019.

Vancouver:

Schaffer M. Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators. [Internet] [Masters thesis]. Clemson University; 2010. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_theses/980.

Council of Science Editors:

Schaffer M. Buffering effects of positive mentoring on mentor burnout: Generative concern and perceived organizational support as moderators. [Masters Thesis]. Clemson University; 2010. Available from: https://tigerprints.clemson.edu/all_theses/980

Clemson University

2. Ahn, Young-joo. THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS.

Degree: PhD, Parks, Recreation, and Tourism Management, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1072

► People experience various significant events across their life course. The purpose of this study was to explore what turning point events occur and how these… (more)

Subjects/Keywords: Grounded theory; Older Korean Immigrants; Significant life events; Travel style; Turning point events; Social and Behavioral Sciences

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APA (6^th Edition):

Ahn, Y. (2012). THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1072

Chicago Manual of Style (16^th Edition):

Ahn, Young-joo. “THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1072.

MLA Handbook (7^th Edition):

Ahn, Young-joo. “THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS.” 2012. Web. 21 Feb 2019.

Vancouver:

Ahn Y. THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1072.

Council of Science Editors:

Ahn Y. THE RELATIONSHIP BETWEEN TURNING POINTS AND TRAVEL STYLES: A STUDY OF FIRST GENERATION OLDER KOREAN AMERICANS. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/1072

Clemson University

3. Raja, Mohammed. LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN.

Degree: PhD, Management, 2011, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/720

► Over the years, the manufacturing industry has witnessed a number of work design practices, based on different principles, which have significantly shaped the nature of… (more)

▼ Over the years, the manufacturing industry has witnessed a number of work design practices, based on different principles, which have significantly shaped the nature of work and have affected employees' behavior and performance. This study compares the socio-technical systems (STS) principles and lean production (LP) principles in to explore the potential for synergistic integration between the two. They are categorized according to the common overarching goals of these principles, and through a process of theoretical rationalization, these categories are operationalized into the work design practices of middle management support, social practices usage, and technical practices usage. A model of work design is proposed to test the relationships between these work practices and to understand their effect on employees' quality of work life and performance. The effect of task interdependence is also examined since teams are the basic unit of analysis in STS and LP approaches to work design. This model is tested with a cross-sectional survey research in which team leaders in manufacturing plants in the United States were the key respondents. Statistical analyses of survey data yielded three key findings. Middle management support has a positive direct and indirect effect on improved employee performance, a positive direct effect on social practices usage, and a positive indirect effect on technical practices usage and on employees' quality of work life. Social practices usage has a total positive direct effect on technical practices usage, and a positive indirect effect on employees' quality of work life and their performance. Technical practices usage has a direct effect on both quality of work life and employee performance. This study provides empirical support for the definition of lean production posited by Shah and Ward (2007). Results indicate that middle management is crucial for the implementation and sustainability of a lean system because it offers the support necessary for the usage of social and technical practices. Applications for manufacturing organizations and suggestions for future research are presented. Advisors/Committee Members: Fredendall, Lawrence, LaForge , Lawrence, Zagenczyk , Thomas, Moore , Dewayne.

Subjects/Keywords: employee performance; Lean principles; quality of work life; socio-technical systems principles; task interdependence; work design practice; Management Sciences and Quantitative Methods

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APA (6^th Edition):

Raja, M. (2011). LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/720

Chicago Manual of Style (16^th Edition):

Raja, Mohammed. “LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN.” 2011. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/720.

MLA Handbook (7^th Edition):

Raja, Mohammed. “LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN.” 2011. Web. 21 Feb 2019.

Vancouver:

Raja M. LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN. [Internet] [Doctoral dissertation]. Clemson University; 2011. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/720.

Council of Science Editors:

Raja M. LEAN MANUFACTURING - AN INTEGRATED SOCIO-TECHNICAL SYSTEMS APPROACH TO WORK DESIGN. [Doctoral Dissertation]. Clemson University; 2011. Available from: https://tigerprints.clemson.edu/all_dissertations/720

Clemson University

4. Turner, James. SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS.

Degree: PhD, Management, 2011, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/762

► ABSTRACT Recent OM literature conceptualizes social capital as being comprised of three inter-related dimensions: the relational dimension, the structural dimension, and the cognitive dimension. Existing… (more)

▼ ABSTRACT Recent OM literature conceptualizes social capital as being comprised of three inter-related dimensions: the relational dimension, the structural dimension, and the cognitive dimension. Existing research suggests that ocial capital offers firms the potential to leverage their interorganizational relationships to create sustainable advantage and superior performance opportunities for the firm. However, despite the interest and attention of social capital theory among operations management (OM) and supply chain management (SCM) researchers, there is a surprising shortage of cohesive empirical research on social capital theory. The absence of reliable and valid empirical measures of social capital has limited OM researchers' ability to effectively evaluate the potential of this theoretical lens. Moreover, there is a pressing need for social capital be evaluated not as separate independent dimensions, but holistically with an emphasis on the true inter-relatedness of the three dimensions. In this dissertation we add clarity to social capital and its implications on intellectual capital and firm performance. Specifically, we develop and empirically test reliable and valid metrics for social capital; develop and empirically test a model of social capital comprising of three interrelated dimensions; and develop and empirically test the relationships between social capital, intellectual capital and performance outcomes for firms. We find that the three dimensions of social capital are, in fact, inter-related and that there are significant risks inherent in studying social capital as being comprised of independent dimensions. We show that firm size can have significant relationships with the structural dimension of social capital. This dissertation serves to further establish social capital as a valuable lens for OM researchers. Advisors/Committee Members: Sridharan, Sri V, Gartner , William, LaForge , Lawrence, Moore , DeWayne.

Subjects/Keywords: Management Sciences and Quantitative Methods

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APA (6^th Edition):

Turner, J. (2011). SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/762

Chicago Manual of Style (16^th Edition):

Turner, James. “SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS.” 2011. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/762.

MLA Handbook (7^th Edition):

Turner, James. “SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS.” 2011. Web. 21 Feb 2019.

Vancouver:

Turner J. SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS. [Internet] [Doctoral dissertation]. Clemson University; 2011. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/762.

Council of Science Editors:

Turner J. SOCIAL CAPITAL: MEASUREMENT, DIMENSIONAL INTERACTIONS, AND PERFORMANCE IMPLICATIONS. [Doctoral Dissertation]. Clemson University; 2011. Available from: https://tigerprints.clemson.edu/all_dissertations/762

Clemson University

5. Damali, Uzay. ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN.

Degree: PhD, Management, 2011, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/842

► Customers who can effectively perform the tasks necessary in their service participation, and who are motivated to perform these tasks, experience improved satisfaction and service… (more)

▼ Customers who can effectively perform the tasks necessary in their service participation, and who are motivated to perform these tasks, experience improved satisfaction and service quality. In order to ensure customers have adequate skills and motivation, service designs incorporate practices which train and educate them. The goal of this research was to investigate how customers can effectively be trained and educated so that they can perform their service tasks. Based on various theories used in the field of management, we developed several research models to investigate this issue. These models were tested through survey data collected from adult patients with type-2 diabetes who attended outpatient diabetes education programs provided by seven hospitals in South Carolina during 2009 and 2010. These seven educational programs served approximately 6,560 patients during these two years, and we sent the survey to a representative sample of 3,198 patients in the spring of 2011. A total of 518 surveys (a 16 percent response rate) were returned. The sample characteristics are a good match with the characteristics of the population; 67 percent are female, 83 percent white, and 79 percent older than 45 years. Our analysis involved bivariate correlations and structural equation modeling factors including the difficulty of the health-related tasks (e.g., measuring blood glucose level and meal planning) that patients have to learn, the educational methods used for teaching these tasks (e.g., attendance at group classes and extent of hands-on experience etc.), the outcomes of the educational methods (e.g., patient knowledge and motivation etc.) and demographics (e.g., gender, race and education etc.). It was found that training and education have value for both customers and service providers; however, these programs can be more effective if they are tailored based on the characteristics of the tasks that customers need to perform. We also provide suggestion on how managers can improve customer training and education in their services. Advisors/Committee Members: Fredendall, Lawrence D, Moore , DeWayne, Dye , Cheryl J.

Subjects/Keywords: Customer education; Customer training; Service design; Service operations; Services; Management Sciences and Quantitative Methods

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Damali, U. (2011). ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/842

Chicago Manual of Style (16^th Edition):

Damali, Uzay. “ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN.” 2011. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/842.

MLA Handbook (7^th Edition):

Damali, Uzay. “ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN.” 2011. Web. 21 Feb 2019.

Vancouver:

Damali U. ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN. [Internet] [Doctoral dissertation]. Clemson University; 2011. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/842.

Council of Science Editors:

Damali U. ESSAYS ON CUSTOMER TRAINING AND EDUCATION IN SERVICE DESIGN. [Doctoral Dissertation]. Clemson University; 2011. Available from: https://tigerprints.clemson.edu/all_dissertations/842

Clemson University

6. Tams, Stefan. The Role of Age in Technology-induced Workplace Stress.

Degree: PhD, Management, 2011, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/779

► Recent research shows that such Information and Communication Technologies (ICTs) as instant messengers can cause workplace interruptions, which lead to stress for employees and substantial… (more)

▼ Recent research shows that such Information and Communication Technologies (ICTs) as instant messengers can cause workplace interruptions, which lead to stress for employees and substantial productivity losses for U.S. organizations. Since the introduction of ICTs, workplace interruptions have evolved in both frequency and nature from irregular phone calls to a continuous stream of e-mail notifications and other electronic interruptions, mediated through a large number of technological devices that constantly beep and buzz. This trend of an increasing frequency of workplace interruptions closely relates to another workplace trend: the graying of the workforce, implying that the U.S. workforce is aging at an increased rate. Since older people are particularly vulnerable to interruptions, the interdependencies inherent in these two workplace trends need to be better understood. Accordingly, this dissertation aims to understand whether, how, and why technology-mediated (T-M) interruptions impact stress and task performance differently for older compared to younger adults. To examine these questions, this research applies two complementary theoretical frames that explain interruptions' influence on older and younger adults' cognition. First, the Person-Environment Fit perspective suggests that T-M interruptions may lessen the fit between the mental resources available for performing a task and those required, thereby inducing workplace stress and, in turn, reducing individual task performance. Second, the Inhibitory Deficit Theory of Cognitive Aging holds that older peoples' ability to actively disregard distracting stimuli is impaired. Thus, more T-M interruptions may 'steal' resources from the processing of task-related content in older adults. In combining these theories with user characteristics and technology features, this research develops an integrative model of ICTs, aging, stress, and task performance. We propose that older people are more distracted by T-M interruptions than younger, thereby experiencing greater mental workload and, in turn, more stress and lower performance. We test the model through a laboratory experiment that integrates the manipulation of ICT features with objective measures of stress and task performance, unlike the subjective measures commonly used. Experimental manipulations include the frequency with which interruptions appear as well as such interruption design characteristics as color codes. Outcome measures include actual performance in terms of the number of task elements solved, as well as the change in stress hormones found in saliva, a state-of-the art physiological measure of stress. In developing and testing the model, we help to clarify the role of age in technostress. This research also sheds more light on the mental processes that connect ICTs to stress and performance, and it has begun to open the black box of the ICT features linked to these outcomes. For managers, we provide guidance on assisting older employees in realizing their… Advisors/Committee Members: Grover, Varun, Pak , Richard, Moore , DeWayne.

Subjects/Keywords: Management Sciences and Quantitative Methods

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APA (6^th Edition):

Tams, S. (2011). The Role of Age in Technology-induced Workplace Stress. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/779

Chicago Manual of Style (16^th Edition):

Tams, Stefan. “The Role of Age in Technology-induced Workplace Stress.” 2011. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/779.

MLA Handbook (7^th Edition):

Tams, Stefan. “The Role of Age in Technology-induced Workplace Stress.” 2011. Web. 21 Feb 2019.

Vancouver:

Tams S. The Role of Age in Technology-induced Workplace Stress. [Internet] [Doctoral dissertation]. Clemson University; 2011. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/779.

Council of Science Editors:

Tams S. The Role of Age in Technology-induced Workplace Stress. [Doctoral Dissertation]. Clemson University; 2011. Available from: https://tigerprints.clemson.edu/all_dissertations/779

Clemson University

7. Zimmer, Chris. INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES.

Degree: PhD, Management, 2011, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/696

► In a world where 'Google' is a verb, this research asks the question 'what influences an individual's decision to select one information source over another?'… (more)

▼ In a world where 'Google' is a verb, this research asks the question 'what influences an individual's decision to select one information source over another?' Previous works have discussed relational versus nonrelational information sources (Rulke, Zaheer, & Anderson, 2000). Other research focuses on the information quality (O'Reilly, 1982), source accessibility (Culnan, 1984, 1985), or source richness (Daft, Lengel, & Trevino, 1987; Daft & Macintosh, 1981) but all these prior works do not address the social aspects of information sources. This research defines and develops the construct of relationalism which is reflective of the social aspects of information sources. An important argument put forth in this work is that individuals will interact differently with a source based on its relationalism. Communication literature suggests that an individual will respond socially to another's social invitation even if the 'other' is actually an inanimate object (Nass & Moon, 2000). For example, individuals responded to social cues given by a robot no differently than the same social cues from a three-year-old child. To investigate source selection this research uses two experiments and a survey. The experimental approach allows for a high level of control over the task design and other extraneous influences. The survey methodology utilizes knowledge workers in business organizations, and examines the profiles of sources used in a realistic work setting. While the experimental design improves the internal validity of the model, the survey approach allows for a superior assessment of the external validity. Such methodological triangulation provides for a robust testing of the model and greater confidence in its emerging prescriptions. The first experiment investigates the antecedents to relationalism. Objective design characteristics were found to be positively related to relationalism. Furthermore a socially oriented factor was also related to relationalism. The second experiment investigated the relationship between relationalism and source selection. This experiment also included task effects and controlled for personality variables. The relationship between relationalism and source selection depended on the nature of the task with more complex tasks indicating a stronger preference for higher relationalism sources. The findings from the survey of knowledge workers largely corroborated the findings from the experiments though some differences were seen. From the experimental and survey results implications for research and practice are developed. Further this research contributes to a deeper understanding of information source selection in a modern IT-enabled environment. Advisors/Committee Members: Grover, Varun, Zagencyzk , Thomas J, Moore , Dewayne.

Subjects/Keywords: Management Sciences and Quantitative Methods

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Zimmer, C. (2011). INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/696

Chicago Manual of Style (16^th Edition):

Zimmer, Chris. “INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES.” 2011. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/696.

MLA Handbook (7^th Edition):

Zimmer, Chris. “INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES.” 2011. Web. 21 Feb 2019.

Vancouver:

Zimmer C. INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES. [Internet] [Doctoral dissertation]. Clemson University; 2011. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/696.

Council of Science Editors:

Zimmer C. INFORMATION SEEKING BEHAVIOR: THE EFFECTS OF RELATIONALISM ON THE SELECTION OF INFORMATION SOURCES. [Doctoral Dissertation]. Clemson University; 2011. Available from: https://tigerprints.clemson.edu/all_dissertations/696

Clemson University

8. Johnson, Jonas. Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice.

Degree: PhD, Industrial and Organizational Psychology, 2010, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/627

► The current study assesses how needs influence the relationship between resource and relational concerns and procedural justice. Previous research has examined antecedents of procedural justice… (more)

▼ The current study assesses how needs influence the relationship between resource and relational concerns and procedural justice. Previous research has examined antecedents of procedural justice but often omits a consideration of individual needs in this analysis. Tyler (1994) found that the variables trust, neutrality, and status recognition were related to procedural justice because they contained variance related to relational concerns. Further research by Heuer, Penrod, Lafer, & Cohn (2002) also found that trust, neutrality, and status recognition were related to procedural justice based on resource concerns as well as relational concerns. However, no studies have examined the extent to which an individual's needs will influence the relationship between these antecedents and procedural justice. In response to Baumeister & Leary's (1995) call for greater research into the influence of needs on psychological processes, and using the theoretical framework outlined by Heuer et al. (2002), we examined the potentially moderating effects of existence and relatedness needs (Alderfer ,1969) on trust, neutrality and status recognition. Thus, this study was conducted to examine the moderating effect of existence and relatedness needs on the relationship between the independent variables trust, neutrality, and status recognition and the dependent variable procedural justice. A series of studies using 840 currently employed participants located throughout the United States were conducted where participants were asked to read a vignette describing a failed project at work which resulted in a negative performance review. Trust, neutrality, and status recognition were manipulated by describing the manager who conducted the performance review as trustworthy or untrustworthy, neutral or not neutral and recognizing the individual's status within the organization or not recognizing the individual's status within the organization. A study was conducted to examine the factor structures of three direct measures of resource and relational concerns which were developed to supplement the three independent variables of trust, neutrality, and status recognition. The three measures were a resource concern measure, and two relational concern measures which examined relational concerns an individual may feel in regards to a manager (first measure) and peer group (second measure). The study to examine the factor structures of these three measures used 200 participants. The results of the factor analyses indicated that on the resource concern measure, three of the four items loaded adequately on the factor with a maximal internal consistency of .77. The relational concern (peer) analysis indicated that all four items loaded on the factor with a somewhat lower maximal internal consistency of .67. The relational concern (manager) analysis indicated that all four items loaded on the factor with a maximal internal consistency of .75. Finally, a study using 360 participants was conducted to examine… Advisors/Committee Members: Taylor, Mary Anne, Moore , DeWayne, Switzer , Fred, Pury , Cindy.

Subjects/Keywords: Justice; Motivation; Needs; Psychology

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APA (6^th Edition):

Johnson, J. (2010). Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/627

Chicago Manual of Style (16^th Edition):

Johnson, Jonas. “Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice.” 2010. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/627.

MLA Handbook (7^th Edition):

Johnson, Jonas. “Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice.” 2010. Web. 21 Feb 2019.

Vancouver:

Johnson J. Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice. [Internet] [Doctoral dissertation]. Clemson University; 2010. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/627.

Council of Science Editors:

Johnson J. Need-based Moderators of Relational and Resource Concerns and Their Relationship to Procedural Justice. [Doctoral Dissertation]. Clemson University; 2010. Available from: https://tigerprints.clemson.edu/all_dissertations/627

Clemson University

9. Carter, Michelle. Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda.

Degree: PhD, Management, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/901

► With increasing embeddedness of information technologies (IT) in organizational processes, and services, individuals' long-term IT use has become instrumental to business success. At the same… (more)

▼ With increasing embeddedness of information technologies (IT) in organizational processes, and services, individuals' long-term IT use has become instrumental to business success. At the same time, IS research has illustrated that under-utilization by end-users often prevents organizations from realizing expected benefits from their technology investments. Because individual use is the critical link between technology investments and enhanced organizational performance through IT, in recent years, information systems researchers have begun to focus attention on the post-adoption phases of technology assimilation. The overarching goal of this relatively new research stream is to understand factors that influence individuals' attempts to use IT to their fullest potential in the work setting. To advance research on post-adoption IT use, this three essay dissertation develops, operationalizes, and tests the new concept of information technology (IT) identity – defined as, the set of meanings an individual attaches to the self in relation to IT – as a product of individuals' personal histories of interacting with IT, as well as a force that shapes their thinking and guides their IT use behaviors. The first essay builds the core concept through exploring whether young people's individual self-concepts are tied to their interactions with mobile phones. The second essay draws on a rich repertoire of literature to formally theorize the domain and dimensions of IT identity, as well as its nomological net. By examining the processes by which IT identity is constructed and maintained, this essay offers IS researchers a new theoretical lens for examining individuals' long-term IT use. The third essay develops an operational definition of IT identity and empirically tests the conditions under which the construct is a more or less salient predictor of individuals' post-usage intentions and continued IT use than existing IS constructs. The results presented help delimit a role for IT identity in bridging the gap between current models of use and models that explain long term and richer IT use behaviors. Extending understanding of why and how individuals use IT in the long term may help provide a basis for designing managerial interventions that promote organizational assimilation of IT. Thus, by proposing and operationalizing IT identity as a core construct in explaining individual IT use, this research has the potential to advance theory and contribute to practice. Advisors/Committee Members: Grover, Varun, Thatcher , Jason B, Granberg , Ellen, Moore , DeWayne.

Subjects/Keywords: Management Sciences and Quantitative Methods

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APA (6^th Edition):

Carter, M. (2012). Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/901

Chicago Manual of Style (16^th Edition):

Carter, Michelle. “Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/901.

MLA Handbook (7^th Edition):

Carter, Michelle. “Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda.” 2012. Web. 21 Feb 2019.

Vancouver:

Carter M. Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/901.

Council of Science Editors:

Carter M. Information Technology (IT) Identity: A Conceptualization, Proposed Measures, and Research Agenda. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/901

Clemson University

10. Sears, Lindsay. Predictors and Outcomes of Occupational Commitment Profiles among Nurses.

Degree: PhD, Industrial and Organizational Psychology, 2010, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/665

► Occupational turnover is a costly problem afflicting much of the nursing industry, and occupational commitment is a strong predictor of withdrawal from one's profession. Traditional… (more)

Subjects/Keywords: Latent Profile Analysis; Nursing; Occupational Commitment; Profile; Turnover; Work Events; Psychology

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APA (6^th Edition):

Sears, L. (2010). Predictors and Outcomes of Occupational Commitment Profiles among Nurses. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/665

Chicago Manual of Style (16^th Edition):

Sears, Lindsay. “Predictors and Outcomes of Occupational Commitment Profiles among Nurses.” 2010. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/665.

MLA Handbook (7^th Edition):

Sears, Lindsay. “Predictors and Outcomes of Occupational Commitment Profiles among Nurses.” 2010. Web. 21 Feb 2019.

Vancouver:

Sears L. Predictors and Outcomes of Occupational Commitment Profiles among Nurses. [Internet] [Doctoral dissertation]. Clemson University; 2010. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/665.

Council of Science Editors:

Sears L. Predictors and Outcomes of Occupational Commitment Profiles among Nurses. [Doctoral Dissertation]. Clemson University; 2010. Available from: https://tigerprints.clemson.edu/all_dissertations/665

Clemson University

11. Brawley, Alice. UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH.

Degree: MS, Applied Psychology, 2014, Clemson University

URL: https://tigerprints.clemson.edu/all_theses/1957

► Organizational climate - briefly, the shared perceptions of a workplace - was originally studied as a molar concept, but this approach generally lacked focus… (more)

▼ Organizational climate - briefly, the shared perceptions of a workplace - was originally studied as a molar concept, but this approach generally lacked focus and thus resulted in unmanageable measures. Organizational climate research has been subdivided into many areas of specific climate research focusing on particular organizational factors or outcomes, such as safety or customer service (Schneider, Ehrhart, & Macey, 2013). While the study of specific climates has been and remains worthwhile, recent literature in the area has called for a return to the molar or global conceptualization of organizational climate (Kuenzi & Schminke, 2009; Schneider et al., 2013). In an answer this call, the present study develops and validates a self-report measure of molar organizational climate, the Situational Affordances at Work Scale (SAWS). This measure is based on a taxonomy of Situational Affordances (Pury et al., 2014) that conceptualizes the broad influences on behavior in a given situation as affordances, allowing or preventing particular behaviors. These seven Affordances - Change (Dynamic and Static), Ownership (Self and Other), Valence (Approach and Avoid), Timing (Wait and Act), Target (Object and Person), Privacy (Keep and Share), and Consideration (Self and Other) - are proposed as a holistic view of high-level situational characteristics that influence behavior. In Study 1, undergraduate students with work experience (N = 217) responded to an initial version of SAWS. Results of this study were used to develop a preliminary version of SAWS. In Study 2, residents of the United States (N = 465) responded to the preliminary version of SAWS and to measures of safety climate, service climate, job characteristics, and social desirability. Results of this study show that the relationship between safety climate and service climate in a cross-section of jobs and industries is strongly positive, r = .652. Furthermore, the two climates, in terms of molar climate, are largely similar. Both safety and service climates are positively related to molar climate Affordances for Change, Self-Ownership, Positive Valence, Acting, Focusing on both Persons and Objects, Sharing information, and Considering both one's Self and Others. Both climates are negatively related to molar climate Affordances for not Changing, Other-Ownership, Negative Valence, Waiting, and Keeping information private. A few of these relationships with molar climate differ in magnitude across the two specific climates: service climate is more strongly positively related to Affordances for Self- Ownership, Positive Valence, Sharing information, and Considering one's Self, and more strongly negatively related to Affordances for not Changing, Other-Ownership, Negative Valence, and Waiting than is safety climate. These results suggest molar climate predictors where safety climate and service climate may differ in a cross-section of workplaces, but overall indicate that these two specific climates are more similar that previously hypothesized in the literature (cf.… Advisors/Committee Members: Pury, Cynthia L. S., Moore , DeWayne, Switzer , Fred S..

Subjects/Keywords: common method variance; measurement issues; organizational climate; safety climate; service climate; situational affordances; Management Sciences and Quantitative Methods; Psychology; Statistics and Probability

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APA (6^th Edition):

Brawley, A. (2014). UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH. (Masters Thesis). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_theses/1957

Chicago Manual of Style (16^th Edition):

Brawley, Alice. “UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH.” 2014. Masters Thesis, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_theses/1957.

MLA Handbook (7^th Edition):

Brawley, Alice. “UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH.” 2014. Web. 21 Feb 2019.

Vancouver:

Brawley A. UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH. [Internet] [Masters thesis]. Clemson University; 2014. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_theses/1957.

Council of Science Editors:

Brawley A. UNIFYING SPECIFIC CLIMATE RESEARCH WITH A MOLAR CLIMATE MEASURE: A SITUATIONAL AFFORDANCES APPROACH. [Masters Thesis]. Clemson University; 2014. Available from: https://tigerprints.clemson.edu/all_theses/1957

Clemson University

12. Ellis, Lauren. Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator.

Degree: MS, Applied Psychology, 2013, Clemson University

URL: https://tigerprints.clemson.edu/all_theses/1750

► The loss of a job is a stressful life event that can cause people to lose economic stability, membership in a community, or a… (more)

Subjects/Keywords: Psychology

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APA (6^th Edition):

Ellis, L. (2013). Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator. (Masters Thesis). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_theses/1750

Chicago Manual of Style (16^th Edition):

Ellis, Lauren. “Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator.” 2013. Masters Thesis, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_theses/1750.

MLA Handbook (7^th Edition):

Ellis, Lauren. “Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator.” 2013. Web. 21 Feb 2019.

Vancouver:

Ellis L. Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator. [Internet] [Masters thesis]. Clemson University; 2013. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_theses/1750.

Council of Science Editors:

Ellis L. Community Embeddedness and Core Self-Evaluations as Predictors of Job Search and Stress During Unemployment: Perceived Employability as a Moderator. [Masters Thesis]. Clemson University; 2013. Available from: https://tigerprints.clemson.edu/all_theses/1750

Clemson University

13. Goguen, Kandice. The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach.

Degree: MS, Applied Psychology, 2015, Clemson University

URL: https://tigerprints.clemson.edu/all_theses/2255

► Organizational citizenship behaviors (OCBs) are informal and voluntary behaviors that positively contribute to organizational functioning (Organ 1997; Katz & Kahn, 1978). To better understand and… (more)

Subjects/Keywords: Mediation; Multilevel; OCB; Organizational Citizenship Behavior; Psychological; Stress; Psychology

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APA (6^th Edition):

Goguen, K. (2015). The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach. (Masters Thesis). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_theses/2255

Chicago Manual of Style (16^th Edition):

Goguen, Kandice. “The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach.” 2015. Masters Thesis, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_theses/2255.

MLA Handbook (7^th Edition):

Goguen, Kandice. “The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach.” 2015. Web. 21 Feb 2019.

Vancouver:

Goguen K. The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach. [Internet] [Masters thesis]. Clemson University; 2015. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_theses/2255.

Council of Science Editors:

Goguen K. The Mediating Effects of Positive Psychological States on the Relationships Between Hindrance Stressors and Organizational Citizenship Behaviors: A Multi-Level Approach. [Masters Thesis]. Clemson University; 2015. Available from: https://tigerprints.clemson.edu/all_theses/2255

Clemson University

14. Kelley, Christie. Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover.

Degree: PhD, Industrial and Organizational Psychology, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/912

► The current study investigated burnout and engagement as mediators of the relationship between shift work and both turnover and turnover intentions. Further, perceived organizational support… (more)

Subjects/Keywords: Burnout; Engagement; Perceived Organizational Support; Shift Work; Turnover; Work Schedule Justice; Psychology

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APA (6^th Edition):

Kelley, C. (2012). Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/912

Chicago Manual of Style (16^th Edition):

Kelley, Christie. “Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/912.

MLA Handbook (7^th Edition):

Kelley, Christie. “Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover.” 2012. Web. 21 Feb 2019.

Vancouver:

Kelley C. Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/912.

Council of Science Editors:

Kelley C. Working 5 to 9, What a Way to Make a Livin'! An Investigation into the Relationship between Shift and Turnover. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/912

Clemson University

15. Wharton, Holisa. FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN.

Degree: PhD, Nursing, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1014

► ABSTRACT Prostate cancer is the most common cancer diagnosed in men and the second leading cause of cancer death among men in the United States.… (more)

▼ ABSTRACT Prostate cancer is the most common cancer diagnosed in men and the second leading cause of cancer death among men in the United States. African-American men have substantially higher prostate cancer incidence and mortality than European-American men. It is unclear whether this incidence is due to acquired DNA changes (sporadic cancer) or if germline Mendelian genetics/genomics (inherited cancer) is the source of this health disparity. To explore this cause, the focus of this dissertation paper is family health history and hereditary prostate cancer. A family history tool is the most commonly used predictive instrument for hereditary prostate cancer. The identification of men with hereditary prostate cancer allows healthcare providers to identify high-risk relatives who are more likely to benefit from targeted health promotion and cancer prevention programs. Use of non-validated family history tools may prevent healthcare providers from collecting information needed to identify hereditary prostate cancer and ascertaining accurate risk assessment in unaffected African-American men. This pilot study was conducted to validate the effectiveness of a family cancer history tool and pedigree analysis in the identification of hereditary prostate cancer in a community based sample of African-American men. While small sample size limited the power of the analysis, the family history tool and pedigree analysis appears to have analytical validity as a public health instrument for identifying hereditary prostate cancer. Twenty-two percent (11 of 49) of consultands reported a personal history of prostate cancer with one hereditary prostate cancer family observed. Age was significantly related to a personal history of prostate cancer (p= 0.05) but other known predictors of prostate cancer were statistically undetectable. The pilot study demonstrated that though the family cancer history tool appears to have clinical validity a larger sample is needed to prove clinical validity. Additional research is needed to examine analytical validity, clinical utility and ethical, legal and social issues surrounding the use of family cancer history and pedigree analysis as a public health intervention for addressing the health disparity of prostate cancer in African-American men Advisors/Committee Members: Eggert, Julia A, Chismark , Elisabeth, Chen , Chin Fu, Moore , DeWayne.

Subjects/Keywords: African American; Family History; Genetics; Genomics; Hereditary; Prostate Cancer; Genetics and Genomics

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APA (6^th Edition):

Wharton, H. (2012). FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1014

Chicago Manual of Style (16^th Edition):

Wharton, Holisa. “FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1014.

MLA Handbook (7^th Edition):

Wharton, Holisa. “FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN.” 2012. Web. 21 Feb 2019.

Vancouver:

Wharton H. FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1014.

Council of Science Editors:

Wharton H. FAMILY CANCER HISTORY AND PEDIGREES AS A PUBLIC HEALTH INTERVENTION FOR PROMOTING HEALTH AND PREVENTING PROSTATE CANCER IN AFRICAN AMERICAN MEN. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/1014

Clemson University

16. Schroeder, Amber. They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture.

Degree: PhD, Industrial and Organizational Psychology, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/950

► Early personality research often described behavior in terms of individual dispositions or stable behavioral tendencies (Allport, 1937; Cattell, 1957; Guilford, 1959), thus taking a context-independent… (more)

Subjects/Keywords: Collectivism; Contextual; Culture; Individualism; Measurement; Psychology

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APA (6^th Edition):

Schroeder, A. (2012). They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/950

Chicago Manual of Style (16^th Edition):

Schroeder, Amber. “They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/950.

MLA Handbook (7^th Edition):

Schroeder, Amber. “They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture.” 2012. Web. 21 Feb 2019.

Vancouver:

Schroeder A. They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/950.

Council of Science Editors:

Schroeder A. They were Framed! The Development and Validation of Context-Specific Measures of Individual Culture. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/950

Clemson University

17. McFadden, Anna. THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS.

Degree: PhD, Industrial and Organizational Psychology, 2015, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1576

► The current study examined the role of co-worker support for safety within the broader context of perceived safety climate predicting safety behavior and outcomes for… (more)

Subjects/Keywords: co-workers; safety climate; Psychology

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APA (6^th Edition):

McFadden, A. (2015). THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1576

Chicago Manual of Style (16^th Edition):

McFadden, Anna. “THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS.” 2015. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1576.

MLA Handbook (7^th Edition):

McFadden, Anna. “THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS.” 2015. Web. 21 Feb 2019.

Vancouver:

McFadden A. THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS. [Internet] [Doctoral dissertation]. Clemson University; 2015. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1576.

Council of Science Editors:

McFadden A. THE IMPACT OF CO-WORKERS ON SAFETY OUTCOMES: COMPARING MODELS OF MEDIATION, MODERATION, AND INCREMENTAL EFFECTS. [Doctoral Dissertation]. Clemson University; 2015. Available from: https://tigerprints.clemson.edu/all_dissertations/1576

Clemson University

18. Munanura, Ian. THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA.

Degree: PhD, Parks, Recreation, and Tourism Management, 2013, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1257

► Volcanoes National Park (VNP) in Rwanda is one of the important protected areas for conservation in the Albertine Rift ecoregion. It inhabits some of… (more)

▼ Volcanoes National Park (VNP) in Rwanda is one of the important protected areas for conservation in the Albertine Rift ecoregion. It inhabits some of the most rare and endemic wildlife species including mountain gorillas. Despite such importance, it continues to be threatened by forest dependence practices of local residents such as, poaching for bush meat and the harvest of non-timber forest products. These practices have been attributed largely to high levels of poverty among park neighboring residents. It is believed that poor residents rely on forest resources to supplement their subsistence livelihoods. The relationship between poverty and forest dependence behavior however, remains unclear. Previous studies have examined the poverty and forest dependence relationship from an economic perspective, focusing on measurable socio-economic variables such as income and assets. Relying on such measures however limits understanding of this relationship because poverty may not only involve quantifiable indicators of poverty. This dissertation addresses this gap by using the Household Livelihoods Security (HLS) framework to conceptualize poverty broadly from its structural context and investigates the relationship between household poverty and forest dependence. In addition, this dissertation investigates whether tourism benefit opportunities at VNP are helping to address the forest dependence behavior of poor residents. Tourism has recently appeared as a tool through which human-induced threats to wildlife can be addressed. The rationale is that if tourism is well planned, it can economically empower residents and provide them with an alternative means of livelihood, thereby reducing the demand for forest resources. However, literature is inconclusive on the conservation effectiveness of community tourism benefits This research addresses this gap by examining tourism benefits that have potential to address forest dependence. An exploratory sequential mixed method design was used to implement this research in three phases. The initial phase was aimed to inductively build a contextual understanding of research constructs and hypothesized relationships. Results were used to design an instrument that was used to develop a measurement Index in the second phase of this research. In the third phase, a validated measurement index was used to investigate the relationships between household poverty, forest dependence and tourism benefits. The initial findings suggest that forest dependence behavior of the poorest residents neighboring VNP, primarily involves harvests of water, bush meat, bamboo and wood for agricultural use. Multiple stakeholders attributed forest dependence behavior to food insecurity as well as lack of shelter, skills and resources needed to maintain decent livelihoods. Following a systematic examination of hypothesized relationships, this dissertation reveals that food and health insecurity are two primary drivers of forest dependence at VNP. Education insecurity was also found to be a secondary… Advisors/Committee Members: Backman, Kenneth F., Hallo, Jeffrey C, Powell, Robert B, Moore, DeWayne D.

Subjects/Keywords: Forest dependence; Household poverty; Tourism; Wildlife conservation; Sociology

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APA (6^th Edition):

Munanura, I. (2013). THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1257

Chicago Manual of Style (16^th Edition):

Munanura, Ian. “THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA.” 2013. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1257.

MLA Handbook (7^th Edition):

Munanura, Ian. “THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA.” 2013. Web. 21 Feb 2019.

Vancouver:

Munanura I. THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA. [Internet] [Doctoral dissertation]. Clemson University; 2013. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1257.

Council of Science Editors:

Munanura I. THE HOUSEHOLD POVERTY DIMENSIONS INFUENCING FOREST DEPENDENCE IN PROTECTED AREA NEIGHBORING COMMUNITIES IN AFRICA AND THE MITIGATION POTENTIAL OF TOURISM: THE CASE OF VOLCANOES NATIONAL PARK, RWANDA. [Doctoral Dissertation]. Clemson University; 2013. Available from: https://tigerprints.clemson.edu/all_dissertations/1257

Clemson University

19. Brownlee, Matthew. Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments.

Degree: PhD, Parks, Recreation, and Tourism Management, 2012, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/909

► Novel biophysical impacts from a rapidly changing climate are influencing resources in many parks and protected areas that host nature-based recreation. In addition to climate… (more)

▼ Novel biophysical impacts from a rapidly changing climate are influencing resources in many parks and protected areas that host nature-based recreation. In addition to climate impacts, renewable energy initiatives (e.g., wind farms) aimed to mitigate climate change are increasingly converging with nature-based recreation areas. Climate impacts and climate change mitigation efforts in nature-based recreation areas have the capacity to influence individual and collective experiences, attitudes, and potentially behaviors. However, little is known about nature-based recreationists' interactions with climate-influenced resources, and how these interactions may influence perceptions of climate change and attitudes towards mitigation efforts. This dissertation addresses this lack of knowledge by extending previous examinations of climate-related park and protected area visitor studies to include nature-based recreationists' current interactions with climate-influenced resources and their attitudes towards current mitigation initiatives. This dissertation represents a substantial contribution to the field because past social research pertaining to climate change in nature-based recreation areas has focused on contingency models and predictive displays of probable future ecological impacts and possible responses from visitors and recreationists. This dissertation research took a different approach, and assessed current perceptions of climate change and attitudes towards climate change mitigation efforts in nature-based recreation areas. Three distinct sites (an iconic national park, a drought influenced reservoir, and a regional tourist destination) housing different recreation populations were carefully selected for study. A mixed-methods approach was applied in each scenario. The findings suggest that climate change perceptions and attitudes towards mitigation vary across different user groups and regions, can change during the course of an experience, and are influenced by place attachment and place-based interactions. As nature-based recreation areas become increasingly impacted by changing climatic conditions and mitigation efforts, the studies presented here provide a valuable framework for conducting future research about perceptions of climate change and attitudes towards climate change mitigation in nature-based recreation areas. Advisors/Committee Members: Hallo, Jeffrey C, Moore , DeWayne D, Powell , Robert B, Wright , Brett A.

Subjects/Keywords: climate change; environmental attitudes; nature-based recreation; parks; protected areas; Recreation, Parks and Tourism Administration

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APA (6^th Edition):

Brownlee, M. (2012). Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/909

Chicago Manual of Style (16^th Edition):

Brownlee, Matthew. “Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments.” 2012. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/909.

MLA Handbook (7^th Edition):

Brownlee, Matthew. “Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments.” 2012. Web. 21 Feb 2019.

Vancouver:

Brownlee M. Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments. [Internet] [Doctoral dissertation]. Clemson University; 2012. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/909.

Council of Science Editors:

Brownlee M. Nature-based recreationists' perceptions of climate change and attitudes towards climate change mitigation in natural environments. [Doctoral Dissertation]. Clemson University; 2012. Available from: https://tigerprints.clemson.edu/all_dissertations/909

Clemson University

20. Song, Hakjun. UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR.

Degree: PhD, Parks, Recreation, and Tourism Management, 2010, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/605

► There has been relatively little theory-based research focusing on casino visitors' behavior. The Theory of Planned Behavior (TPB) has been criticized for not considering the… (more)

Subjects/Keywords: Casino visitors; Model of goal-directed behavior; Responsible gambling strategy; Theory of planned behavior; Sociology

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APA (6^th Edition):

Song, H. (2010). UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/605

Chicago Manual of Style (16^th Edition):

Song, Hakjun. “UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR.” 2010. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/605.

MLA Handbook (7^th Edition):

Song, Hakjun. “UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR.” 2010. Web. 21 Feb 2019.

Vancouver:

Song H. UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR. [Internet] [Doctoral dissertation]. Clemson University; 2010. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/605.

Council of Science Editors:

Song H. UNDERSTANDING CASINO VISITORS' DECISION-MAKING PROCESSES WITHIN THE PERSPECTIVE OF RESPONSIBLE GAMBLING: AN APPLICATION OF THE MODEL OF GOAL-DIRECTED BEHAVIOR. [Doctoral Dissertation]. Clemson University; 2010. Available from: https://tigerprints.clemson.edu/all_dissertations/605

Clemson University

21. Dorlette Paul, Melissa. AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS.

Degree: PhD, Industrial Engineering, 2015, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1559

► The current globalized environment has increased the prevalence of multicultural teams in the workplace. While much research has focused on the advantages of such teams,… (more)

Subjects/Keywords: conation; instinct; multicultural; resilience; teams; time constraints; Engineering

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APA (6^th Edition):

Dorlette Paul, M. (2015). AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1559

Chicago Manual of Style (16^th Edition):

Dorlette Paul, Melissa. “AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS.” 2015. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1559.

MLA Handbook (7^th Edition):

Dorlette Paul, Melissa. “AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS.” 2015. Web. 21 Feb 2019.

Vancouver:

Dorlette Paul M. AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS. [Internet] [Doctoral dissertation]. Clemson University; 2015. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1559.

Council of Science Editors:

Dorlette Paul M. AN INVESTIGATION OF THE EFFICIENCY OF SYNERGISTIC MULTICULTURAL TEAMS. [Doctoral Dissertation]. Clemson University; 2015. Available from: https://tigerprints.clemson.edu/all_dissertations/1559

22. Atkinson, Theresa. WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS.

Degree: MS, Applied Psychology, 2014, Clemson University

URL: https://tigerprints.clemson.edu/all_theses/1975

► Perceptions of unfair performance appraisals have been found to be associated with various negative organizational outcomes, including increases in workplace deviant behaviors and decreases… (more)

Subjects/Keywords: core self-evaluation; justice; psychological contracts; vignettes; Psychology

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APA (6^th Edition):

Atkinson, T. (2014). WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS. (Masters Thesis). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_theses/1975

Chicago Manual of Style (16^th Edition):

Atkinson, Theresa. “WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS.” 2014. Masters Thesis, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_theses/1975.

MLA Handbook (7^th Edition):

Atkinson, Theresa. “WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS.” 2014. Web. 21 Feb 2019.

Vancouver:

Atkinson T. WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS. [Internet] [Masters thesis]. Clemson University; 2014. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_theses/1975.

Council of Science Editors:

Atkinson T. WHAT DO YOU MEAN I HAVE A BAD REVIEW?: THE EFFECTS OF RACE ON PERCEPTIONS OF PERFORMANCE APPRAISAL FAIRNESS AND DEVIANT BEHAVIORS. [Masters Thesis]. Clemson University; 2014. Available from: https://tigerprints.clemson.edu/all_theses/1975

23. Chang, Lan-lan. INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE.

Degree: PhD, Parks, Recreation, and Tourism Management, 2013, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1084

► As Richards (2008) asserted, creative tourism is a new form of tourism that has the potential to change tourism development and make a significant… (more)

▼ As Richards (2008) asserted, creative tourism is a new form of tourism that has the potential to change tourism development and make a significant contribution in differentiating and changing the tourism experience. Reviewing current literature, despite increased attention being given to the conception of creative tourism, there has been little empirical work focused on the tourists' consumption psychology of creative tourism. Thus, this study attempts to reveal tourists' intention to revisit creative tourism attractions by applying the theory of planned behavior, to explore the role of tourists' motivation, experience and perceived value on the influence of their intention to revisit creative tourism attractions and to extend the theory of planned behavior by including the variables of motivation, experience, and perceived value to develop an innovative model for analyzing and exploring tourists' intention to revisit creative tourism attractions. The survey of this study was conducted at three creative tourism attractions in Taiwan. Systematic sampling had been used. The results of this study revealed that the scales of motivation, experience, perceived value adopted from existing literature have been demonstrated with good reliability and validity and the usefulness of the theory of planned behavior on understanding tourists' intention to revisit creative tourism attractions had also been demonstrated. In addition, the regression coefficients and t-test indicated that only experience is statistically significant in predicting creative tourists' revisit intentions; neither motivation nor perceived values were statistically significant enough to explain tourists' intentions to revisit creative tourism attractions. Finally, extended model of the theory of planned behavior, by adding the variables of motivation, experience and perceived value, performs significantly better than the original model of the theory of planned behavior. For creative attraction owners, the results of this study suggest that cooperation with other creative tourism attractions should be a way to attract tourists to visit their attractions. Advisors/Committee Members: Backman, Kenneth F, Backman , Sheila, McGuire , Francis A, Moore , DeWayne.

Subjects/Keywords: Experience; Motivation; Perceived Value; Revisit Intention; Theory of Planned Behavior; Social Psychology

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APA (6^th Edition):

Chang, L. (2013). INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1084

Chicago Manual of Style (16^th Edition):

Chang, Lan-lan. “INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE.” 2013. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1084.

MLA Handbook (7^th Edition):

Chang, Lan-lan. “INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE.” 2013. Web. 21 Feb 2019.

Vancouver:

Chang L. INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE. [Internet] [Doctoral dissertation]. Clemson University; 2013. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1084.

Council of Science Editors:

Chang L. INFLUENCING FACTORS ON CREATIVE TOURISTS' REVISITING INTENTIONS: THE ROLES OF MOTIVATION, EXPERIENCE AND PERCEIVED VALUE. [Doctoral Dissertation]. Clemson University; 2013. Available from: https://tigerprints.clemson.edu/all_dissertations/1084

24. Kong, Younsuk. UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT.

Degree: PhD, Parks, Recreation, and Tourism Management, 2015, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/1602

► Festivals and events provide a venue for individuals to relax, to spend time with their family, to escape from the daily demands of modern life,… (more)

▼ Festivals and events provide a venue for individuals to relax, to spend time with their family, to escape from the daily demands of modern life, to enjoy themselves and to socialize as a way to enhance their quality of life. In addition, many leaders have used festival and events for the economic development of their communities (Getz & Frisby, 1988). However, according to Petrick and Li (2006), this research has been limited to topics associated with marketing, management and economic impact. For example, Finkel, McGillivaray, McPherson, & Robinson (2013) pointed out that scholars have investigated the relationships between festival and events suppliers and community development, governance, technology, and sustainability. From the demand perspective, research attention continues to be primarily focused on understanding why people attend festival and events. Although much is understood about these reasons, more research is needed to provide a fuller understanding of this phenomena (Getz, 1991). Despite the consistent results suggesting that the majority of people attend festival and events as a member of a group, how these individuals evaluate festival satisfaction (festivalscape as comfort, fun, and product) and determine their intention to re-visit has received limited attention. Psychologists such as Campion, Medsker, & Higgs (1993), Krull & MacKinnon (2001), Malcarne (2012), and Zohar (2000) have demonstrated that group member evaluations differ when examined at the individual and group levels, specifically for satisfaction and outcomes, results supported by research in work group support systems (Shaw, 1988), sports team success (Carron, Bray, & Eys, 2002), and military performance (Ahronson & Cameron, 2007). The recognition of these differences has led psychologists and management researchers to conclude that group level investigations are necessary to enhance the understanding of the differences between group and individual evaluations. This study addresses this need using Mullen and Copperâ€™s (1994) model of Cohesiveness and Performance to guide its conceptual framework for examining individual and group level data to determine if significant differences exist with respect to the evaluation of festival satisfaction (festivalscape) and revisit intentions. Using a two-step stage procedure to select respondents from the Spring Skunk Music Festival in 2015 and Rock Hill ChristmasVille Festival in 2014, a total of 335 festival attendees completed the self-administered survey questionnaire developed for this study. The results of the Multi Level Analysis revealed that festival attendeesâ€™ evaluation of satisfaction (festivalscape) and intention to revisit were significantly different when examined at the individual and group levels. Moreover, the analysis showed that the results were affected by the moderating variable group type but not by group size. Two mediating factors, group environment and group development, were found not to significantly impact attendeesâ€™ evaluations of… Advisors/Committee Members: Backman, Sheila J, Backman, Kenneth F, Powell, Robert B, Moore, DeWayne.

Subjects/Keywords: COHESION; FESTIVAL; SATISFACTION; Social Psychology

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APA (6^th Edition):

Kong, Y. (2015). UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/1602

Chicago Manual of Style (16^th Edition):

Kong, Younsuk. “UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT.” 2015. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/1602.

MLA Handbook (7^th Edition):

Kong, Younsuk. “UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT.” 2015. Web. 21 Feb 2019.

Vancouver:

Kong Y. UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT. [Internet] [Doctoral dissertation]. Clemson University; 2015. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/1602.

Council of Science Editors:

Kong Y. UNDERSTANDING GROUP COHESION OF FESTIVAL AND EVENTS ATTENDEES SATIFACTION AND INTENTION TO REVISIT. [Doctoral Dissertation]. Clemson University; 2015. Available from: https://tigerprints.clemson.edu/all_dissertations/1602

Clemson University

25. Ayyagari, Ramakrishna. What and Why of Technostress: Technology Antecedents and Implications.

Degree: PhD, Management, 2007, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/133

► The Bureau of Labor Statistics (2002) reports that, on average, individuals worked seven hours per week from home in addition to regular work hours. This… (more)

▼ The Bureau of Labor Statistics (2002) reports that, on average, individuals worked seven hours per week from home in addition to regular work hours. This is made possible by advances in information and communication technologies (ICTs). While the increasing workload is not unusual, it has been related to stress, including the relatively new phenomenon of stress induced by technologies (technostress). Academic literature, popular press and anecdotal evidence suggest that ICTs are responsible for increased stress levels in individuals. However, it is not very clear as to how or why ICTs create stress. Prior research on technostress has been largely descriptive. As ICTs become ubiquitous, their stressful impact can be felt at all levels of an organization. Stress related health costs are increasing dramatically and there is evidence of decreased productivity in stressed individuals (Chilton et al., 2005; Cooper et al., 2001; Jex, 1998). So, organizations have incentives to better understand stressful situations at workplace. Based on the literature from management information systems, psychology, organizational behavior, and occupational stress, a model of technostress is developed to address the question of 'how and why information and communication technologies enable stress in individuals'. Person-Environment fit model (Edwards, 1996) is used as a theoretical lens to explain technostress. The research model proposes that certain technology characteristics exacerbate stressors identified in occupational stress literature leading to the manifestation of stress, referred to as strain. Specifically, technology characteristics - usability (usefulness, complexity, and reliability), intrusive (presenteeism, anonymity), and dynamic (pace of change) are proposed to be related to stressors (work overload, role ambiguity, invasion of privacy, work-home conflict, and job insecurity). Survey design methodology is used to test the proposed research model. Field data for 692 working professionals was obtained from a market research firm (Zoomerang®). In general, the results from structural equation modeling supported the hypotheses from the model. The results suggest that technostress is prevalent (and a significant predictor of overall job strain). Specifically, work overload and role ambiguity are found to be the two most dominant stressors, whereas intrusive technology characteristics are found to be the dominant predictors of stressors. The results from this study have implications for both research and practice. It opens up new avenues for research by showing that ICTs are a source of stress - thereby addressing calls to understand the stressful impacts of ICTs (Nelson, 1990; Weber, 2004). To our knowledge, it is the first empirical study to address the phenomenon of technostress that is theoretically grounded in stress research. The implications of present research to other research streams such as resistance to technologies, value of technology investments are also highlighted. Based on… Advisors/Committee Members: Grover, Varun, Thatcher , Jason, Moore , DeWayne.

Subjects/Keywords: technostress; information systems; technology; information communication technologies; Business Administration, Management, and Operations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ayyagari, R. (2007). What and Why of Technostress: Technology Antecedents and Implications. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/133

Chicago Manual of Style (16^th Edition):

Ayyagari, Ramakrishna. “What and Why of Technostress: Technology Antecedents and Implications.” 2007. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/133.

MLA Handbook (7^th Edition):

Ayyagari, Ramakrishna. “What and Why of Technostress: Technology Antecedents and Implications.” 2007. Web. 21 Feb 2019.

Vancouver:

Ayyagari R. What and Why of Technostress: Technology Antecedents and Implications. [Internet] [Doctoral dissertation]. Clemson University; 2007. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/133.

Council of Science Editors:

Ayyagari R. What and Why of Technostress: Technology Antecedents and Implications. [Doctoral Dissertation]. Clemson University; 2007. Available from: https://tigerprints.clemson.edu/all_dissertations/133

Clemson University

26. Rosado feger, Ana. Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration.

Degree: PhD, Management, 2009, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/481

► Supply Chain Management, the coordination of upstream and downstream flows of product, services, finances, and information from a source to a customer, has risen in… (more)

▼ Supply Chain Management, the coordination of upstream and downstream flows of product, services, finances, and information from a source to a customer, has risen in prominence over the past fifteen years. The delivery of a product to the consumer is a complex process requiring action from several independent entities. An individual firm consists of multiple functional departments, each responsible for one aspect of customer service. In the traditional corporate structure of functional silos, there is little communication between Purchasing, Manufacturing, and Logistics, and yet these departments comprise three core supply chain processes of a firm. Ironically, managers report that it is easier for Purchasing to integrate with suppliers and Logistics to integrate with customers than it is for either group to integrate within the firm. This study develops and tests a model of factors that influence the level of internal integration of three key internal supply chain management functions: Purchasing, Operations, and Logistics. These three functions define the internal supply chain because they are responsible for the introduction of raw materials, transformation into product, and movement of the product to the customer. Prior research has established that interdepartmental integration improves performance in various contexts. However, given the vast range of diversity in firms and industry environments, it is unlikely that there is only one way to accomplish interdepartmental integration. The research model is grounded in Organizational Information Processing Theory (OIPT). Conceptually, OIPT posits that the performance of a firm is a function of the fit between the information processing requirements created by the environment and the information processing capabilities created by the organizational design. The purpose of this research is to answer the following research questions. First, what factors influence the level of internal integration within a manufacturing firm? Second, how are these factors interrelated? Third, do the relationships between the factors vary depending on the task environment? The methodology selected was a cross-sectional survey of manufacturers in the United States. Path analysis was used to test the research hypotheses. Results generally support the research model. Several factors included within the research model have significant effects on Collaboration and Strategic Consensus, the outcome variables used as indicators of integration. Hypothesized mediation effects are also supported. Moreover, the level of Uncertainty moderates two of these relationships, supporting the use of the OIPT theoretical lens. Advisors/Committee Members: Fredendall, Lawrence D, Balakrishnan , Nagraj, Moore , DeWayne.

Subjects/Keywords: Intrafirm Integration; Operations Management; Supply Chain Management; Business Administration, Management, and Operations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Rosado feger, A. (2009). Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/481

Chicago Manual of Style (16^th Edition):

Rosado feger, Ana. “Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration.” 2009. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/481.

MLA Handbook (7^th Edition):

Rosado feger, Ana. “Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration.” 2009. Web. 21 Feb 2019.

Vancouver:

Rosado feger A. Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration. [Internet] [Doctoral dissertation]. Clemson University; 2009. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/481.

Council of Science Editors:

Rosado feger A. Bridging the Operational Divide: An Information-Processing Model of Internal Supply Chain Integration. [Doctoral Dissertation]. Clemson University; 2009. Available from: https://tigerprints.clemson.edu/all_dissertations/481

Clemson University

27. Narayanaswamy, Ravi. EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE.

Degree: PhD, Management and Information Systems, 2009, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/493

► The failure rate of information systems development (ISD) projects continues to pose a big challenge for organizations. The success rate of ISD projects is less… (more)

▼ The failure rate of information systems development (ISD) projects continues to pose a big challenge for organizations. The success rate of ISD projects is less then forty percent. Factors such as disagreements and miscommunications among project manager and team members, poor monitoring and intermediary problems contribute to project failure. Agency theory and leader member exchange (LMX) theories offer potential explanations for project failure. In particular, three monitoring strategies - control strategy, decision rights, and influence tactics were found to be effective in promoting project success. LMX theorists suggest that achieving congruence between the manager and subordinate regarding each other actions and values may increase chance of project success. Specifically, two types of congruence - communicational congruence and perceptual congruence are suggested. Thus integrating the views from both agency and LMX theories this study develops a congruence framework to examine congruence with respect to the three monitoring strategies. Prior research notes that ISD projects suffer from intermediary problems which if addressed can enhance project performance. Thus an intermediate outcome variable, control loss, is developed to capture the problems occurring during the project lifetime. The emphasis is laid on three dimensions - people, processes and resources. The hypotheses are developed concerning the impact of achieving congruence between the project manager and team members on control loss. A total of 113 matched-pair survey responses are collected from project managers and team members associated with ISD projects. This sample represents a variety of organizations, industries, and project types. Polynomial regression analysis and response surface graphs are used to test the proposed hypotheses. The study contributes to the understanding of the information systems project management by providing insights to promote ISD project success. It offers an outcome variable control loss which can be used to capture the problems occurring during the project lifetime. The three dimensions - people, processes and resources can be used as levers to manipulate project progress and ensure the project is on the right track. It further contributes by integrating complementary theories to get a robust understanding of the exchange relationship. The communicational and perceptual congruencies can be used to deal with challenges such as high uncertainty presented by the diverse and aversive work environment. Finally, the two types of congruencies can be used to influence stakeholder behaviors in order to enhance effectiveness of monitoring strategies. Advisors/Committee Members: Grover, Varun, Moore , DeWayne, Purvis , Russell.

Subjects/Keywords: control loss; control mode; decision rights; influence tactics; information system; project performance; Computer Sciences

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Narayanaswamy, R. (2009). EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/493

Chicago Manual of Style (16^th Edition):

Narayanaswamy, Ravi. “EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE.” 2009. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/493.

MLA Handbook (7^th Edition):

Narayanaswamy, Ravi. “EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE.” 2009. Web. 21 Feb 2019.

Vancouver:

Narayanaswamy R. EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE. [Internet] [Doctoral dissertation]. Clemson University; 2009. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/493.

Council of Science Editors:

Narayanaswamy R. EXAMINING THE DYNAMICS OF MANAGING INFORMATION SYSTEMS DEVELOPMENT PROJECTS: A CONTROL LOSS PERSPECTIVE. [Doctoral Dissertation]. Clemson University; 2009. Available from: https://tigerprints.clemson.edu/all_dissertations/493

Clemson University

28. Almarzouq, Mohammad. TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES.

Degree: PhD, Management, 2009, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/471

► With the emergence of Free/Libre and Open Source Software as a significant force that is reshaping the software industry, it becomes more important to reassess… (more)

▼ With the emergence of Free/Libre and Open Source Software as a significant force that is reshaping the software industry, it becomes more important to reassess conventionally held wisdom about software development. Recent literature on the FLOSS development process suggests that our previously held knowledge about software development might be obsolete. We specifically highlight the tension between the views embodied by the Linus' Law and Brooks' Law. Linus' Law was forwarded by Eric Raymond and suggests that the FLOSS development process benefits greatly from large numbers of developers. Brooks' Law, which is part of currently held wisdom on software development, suggests that adding developers is detrimental to the progress of software projects. Raymond explains that the distributed nature of the FLOSS development process and the capacity of source code to convey rich information between developers are the main causes of the obsolescence Brooks' Law in the FLOSS development context. By performing two separate studies, we show how both views of software development can be complementary. Using the lens of Transaction Cost Theory (TCT) in the first study, we identify the characteristics of the development knowledge as being the main factors constraining new members from contributing source code to FLOSS development projects. We also conceptualize of these knowledge characteristics as being analogous to what Brooks' described as the ramp-up effect. We forward the argument, and offer empirical validation, that managing these characteristics of knowledge would result in an increase the number of contributors to a FLOSS projects. The second study is concerned with the impact if having these new members added to the development team in a FLOSS project. Using the lens of Organizational Information Processing Theory (OIPT), we forward the argument, and offer empirical validation, that more contributors can be detrimental to progress if the committers of a FLOSS project are overwhelmed. Our findings also suggest that large development teams are indeed possible in FLOSS, however, they must be supported by proper source code design and community structures. Advisors/Committee Members: Grover, Varun, Moore , DeWayne, Klein , Richard, Wasko , Molly M.

Subjects/Keywords: FLOSS; OIPT; OpenSource; Performance; Sustainability; TCT; Organizational Behavior and Theory

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Almarzouq, M. (2009). TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/471

Chicago Manual of Style (16^th Edition):

Almarzouq, Mohammad. “TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES.” 2009. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/471.

MLA Handbook (7^th Edition):

Almarzouq, Mohammad. “TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES.” 2009. Web. 21 Feb 2019.

Vancouver:

Almarzouq M. TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES. [Internet] [Doctoral dissertation]. Clemson University; 2009. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/471.

Council of Science Editors:

Almarzouq M. TOWARDS A THEORY ON THE SUSTAINABILITY AND PERFORMANCE OF FLOSS COMMUNITIES. [Doctoral Dissertation]. Clemson University; 2009. Available from: https://tigerprints.clemson.edu/all_dissertations/471

Clemson University

29. Roberts, Nicholas. Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments.

Degree: PhD, Management, 2009, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/400

► This dissertation studies how information technology (IT) facilitates customer agility and, in turn, competitive activity. Customer agility refers to the extent to which a firm… (more)

▼ This dissertation studies how information technology (IT) facilitates customer agility and, in turn, competitive activity. Customer agility refers to the extent to which a firm is able to sense and respond quickly to customer-based opportunities for innovation and competitive action. As such, customer agility consists of two key dimensions: sensing and responding. We propose that IT plays a critical role in facilitating a firm's customer agility - in particular, its sensing and responding components. The Internet has spawned a rich set of tools that allow firms to engage in rich, interactive dialogues with a broad and diverse customer base, thereby enhancing firms' ability to sense and respond to shifting customer needs and preferences. Although academics and practitioners suggest that IT is a key enabler of customer agility, we know little concerning how IT facilitates customer agility. Building on the dynamic capability literature, we propose that the 'knowledge creating' synergy derived from the interaction between a firm's web-based infrastructure and its analytical ability will enhance the firm's ability to sense customer-based opportunities, and the 'process enhancing' synergy obtained from the interaction between a firm's coordination efforts and its level of IT integration will facilitate the firm's ability to respond to those opportunities. Finally, we propose that the alignment between customer sensing capability and customer responding capability will impact the firm's competitive activity. We test our model with a two-stage longitudinal research design in which we survey marketing executives of high-tech firms. Our results find that web-based (resource and user) infrastructure has a significant effect on customer sensing capability. Moreover, analytical ability positively moderates these relationships. We also find that interfunctional coordination and channel coordination both have a significant impact on customer responding capability. Furthermore, internal information systems (IS) integration positively moderates the interfunctional-response relationship, yet external IS integration does not moderate the channel-response relationship. Our results also show that varying types of alignment between customer sensing capability and customer responding capability are related to different types of competitive activity. Specifically, a higher 'match' between sensing and responding results in actions which effectively meet or address customer needs. Furthermore, customer responding capability mediates the relationship between customer sensing capability and 1) number of actions executed and 2) the speed at which firms respond to changing customer needs. Finally, we also find that agility alignment is not related to action repertoire complexity. Our results have implications for both research and practice. To our knowledge, it is the first study to conceptualize and test a comprehensive yet parsimonious research model which includes the role of IT, customer agility… Advisors/Committee Members: Grover, Varun, Klein , Richard, Mittelstaedt , John, Moore , DeWayne.

Subjects/Keywords: agility; competitive dynamics; dynamic capabilities; information technology; IT business value; Business Administration, Management, and Operations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Roberts, N. (2009). Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/400

Chicago Manual of Style (16^th Edition):

Roberts, Nicholas. “Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments.” 2009. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/400.

MLA Handbook (7^th Edition):

Roberts, Nicholas. “Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments.” 2009. Web. 21 Feb 2019.

Vancouver:

Roberts N. Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments. [Internet] [Doctoral dissertation]. Clemson University; 2009. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/400.

Council of Science Editors:

Roberts N. Digitally Enhancing Customer Agility and Competitive Activity: How Firms Use Information Technology to Sense and Respond to Market Opportunities in Hypercompetitive Environments. [Doctoral Dissertation]. Clemson University; 2009. Available from: https://tigerprints.clemson.edu/all_dissertations/400

Clemson University

30. Weng, Hua-hung. Service Recovery: Trend, Path Model, and Cultural Comparison.

Degree: PhD, Management, 2009, Clemson University

URL: https://tigerprints.clemson.edu/all_dissertations/501

► This dissertation studies the trend of service recovery practice over the past decade, establishes a service recovery model, and compares the cultural differences using it.… (more)

Subjects/Keywords: Critical Incident Technique; Cultural Comparison; Empirical Study; Service Recovery; Business Administration, Management, and Operations

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Weng, H. (2009). Service Recovery: Trend, Path Model, and Cultural Comparison. (Doctoral Dissertation). Clemson University. Retrieved from https://tigerprints.clemson.edu/all_dissertations/501

Chicago Manual of Style (16^th Edition):

Weng, Hua-hung. “Service Recovery: Trend, Path Model, and Cultural Comparison.” 2009. Doctoral Dissertation, Clemson University. Accessed February 21, 2019. https://tigerprints.clemson.edu/all_dissertations/501.

MLA Handbook (7^th Edition):

Weng, Hua-hung. “Service Recovery: Trend, Path Model, and Cultural Comparison.” 2009. Web. 21 Feb 2019.

Vancouver:

Weng H. Service Recovery: Trend, Path Model, and Cultural Comparison. [Internet] [Doctoral dissertation]. Clemson University; 2009. [cited 2019 Feb 21]. Available from: https://tigerprints.clemson.edu/all_dissertations/501.

Council of Science Editors:

Weng H. Service Recovery: Trend, Path Model, and Cultural Comparison. [Doctoral Dissertation]. Clemson University; 2009. Available from: https://tigerprints.clemson.edu/all_dissertations/501

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