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You searched for +publisher:"Addis Ababa University" +contributor:("MatiwosEnsermu (PhD)"). One record found.

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Addis Ababa University

1. Lubaba, Shemsu. The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city .

Degree: 2014, Addis Ababa University

The purpose of the study was to investigate the relationship between information sharing, inventory management and customer satisfaction in the down stream chain of textile industry in Ethiopia. A quantitative research design was used to establish the relationship between information sharing inventory management and customer satisfaction in the down stream chain of textile industry in Ethiopia. A sample size of 180 respondents consisting of retailers and distributors was taken. The research findings indicated that there was a significant positive relationship between information sharing, inventorymanagement and customer satisfaction. Information sharing and customer satisfaction had Pearson correlation coefficient of 0.850 ** Information sharing and inventory management had Pearson correlation Coefficient=0.864** and Inventory management and customer satisfaction had Pearson Correlation coefficient of 0.814** Information sharing and inventory management significantly influenced customer satisfaction. In conclusion Channel partners required the installation of information systems and customer collaboration in order to ensure better information sharing and inventory management hence leading to high levels of customer satisfaction. Advisors/Committee Members: MatiwosEnsermu (PhD) (advisor).

Subjects/Keywords: Customer Satisfaction; Inventory Management

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APA (6th Edition):

Lubaba, S. (2014). The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city . (Thesis). Addis Ababa University. Retrieved from http://etd.aau.edu.et/dspace/handle/123456789/6165

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16th Edition):

Lubaba, Shemsu. “The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city .” 2014. Thesis, Addis Ababa University. Accessed November 22, 2019. http://etd.aau.edu.et/dspace/handle/123456789/6165.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7th Edition):

Lubaba, Shemsu. “The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city .” 2014. Web. 22 Nov 2019.

Vancouver:

Lubaba S. The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city . [Internet] [Thesis]. Addis Ababa University; 2014. [cited 2019 Nov 22]. Available from: http://etd.aau.edu.et/dspace/handle/123456789/6165.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Lubaba S. The Relationship betwen Information Sharing, Inventory Management and Customer Satisfaction in the down stream chain of textile industry The case of AddissKetema sub city . [Thesis]. Addis Ababa University; 2014. Available from: http://etd.aau.edu.et/dspace/handle/123456789/6165

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

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