+publisher:"AUT University" +contributor:("Wright, Nevan")

AUT University

1. Watson, James Edward McGregor. Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation .

Degree: 2012, AUT University

URL: http://hdl.handle.net/10292/4686

► This study examines and evaluates the mechanisms and controls that govern the decision to employ, and to continue to employ, temporary workers within a London… (more)

Subjects/Keywords: Temporary; Contingent; Employment; Mechanisms; Controls; Banking; London; United Kingdom

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APA (6^th Edition):

Watson, J. E. M. (2012). Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/4686

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Watson, James Edward McGregor. “Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation .” 2012. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/4686.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Watson, James Edward McGregor. “Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation .” 2012. Web. 07 Mar 2021.

Vancouver:

Watson JEM. Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation . [Internet] [Thesis]. AUT University; 2012. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/4686.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Watson JEM. Is the left hand speaking to the right hand? An examination and evaluation of the mechanisms and controls governing the decision to employ, and to continue to employ, temporary or contingent workers within a London based financial services organisation . [Thesis]. AUT University; 2012. Available from: http://hdl.handle.net/10292/4686

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

2. Msimangira, Kabossa Adolf Barthazar. Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment .

Degree: 2011, AUT University

URL: http://hdl.handle.net/10292/1112

► Although there is general understanding on the importance of supply chain integration (SCI), little is known regarding SCI operational issues and their impact on supplier… (more)

▼ Although there is general understanding on the importance of supply chain integration (SCI), little is known regarding SCI operational issues and their impact on supplier commercial relationships and order fulfilment in public hospitals. In response, this thesis investigates the critical operational factors influencing the supply chain integration and their impact on supplier commercial relationships and order fulfilment in New Zealand public hospitals. This study explores critical SCI issues using the process-based management theory (approach) proposed by Lambert (2004, 2008). A new construct of focused SCI and a theoretical model have been developed for this study. A survey research approach was used to collect data. The results of empirical study are based on the responses from a survey with purchasing and supply personnel in public hospitals. This research tested eighteen hypotheses using multiple regression analysis. The results of this thesis support sixteen hypotheses proposed in the theoretical model and two hypotheses are not supported. The major findings of this research are that SCI operational issues in the hospitals, supplier commercial relationships, and focused SCI have positive influence on order fulfilment. Barriers to SCI (one of the operational issues) have negative influence on supplier commercial relationships, focused SCI, and order fulfilment. The results for two hypotheses not supported in this thesis show that organisation environmental forces (suppliers or customers have initiated integration effort) do not have significant influence on focused SCI (integrated service functions, following national procurement policies and procedures). Also, organisation environmental forces do not have significant influence on supplier commercial relationships (reliable suppliers and good process integration between suppliers, customers and the DHB). The results of the rejected hypotheses indicate that integration initiated by suppliers or customers do not have impact on the organisation's focused supply chain integration and supplier commercial relationships. Most of the critical barriers of supply chain integration identified in this study are consistent with the findings of Fawcett and Magnan (2001) and Fawcett, Magnan, and McCarter (2008). However, Fawcett and Magnan (2001) and Fawcett et al. (2008) found inappropriate information systems as the key barrier to effective SCI, whereas, this research identified lack of willingness to share information as the key barrier to effective SCI in the public hospitals. Overall, this research provides significant contributions to the SCI, supplier commercial relationships, and order fulfilment literature and the practices of SCI in New Zealand public hospitals. This research also contributes to theoretical and practical knowledge by providing a new model for enhancing SCI in an organisation. The model can help researchers and managers to focus on important SCI, supplier commercial relationships, and order fulfilment factors. The critical SCI operational factors… Advisors/Committee Members: Wright, Nevan (advisor), Ahsan, Kamrul (advisor), Pringle, Judith (advisor).

Subjects/Keywords: Supply chain integration; Public hospitals; Supplier relationships; Order fulfilment; New Zealand

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APA (6^th Edition):

Msimangira, K. A. B. (2011). Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/1112

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Msimangira, Kabossa Adolf Barthazar. “Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment .” 2011. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/1112.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Msimangira, Kabossa Adolf Barthazar. “Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment .” 2011. Web. 07 Mar 2021.

Vancouver:

Msimangira KAB. Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment . [Internet] [Thesis]. AUT University; 2011. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/1112.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Msimangira KAB. Supply chain integration in New Zealand public hospitals: impact on supplier commercial relationships and order fulfilment . [Thesis]. AUT University; 2011. Available from: http://hdl.handle.net/10292/1112

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

3. Pratt, Timothy James. Leading the church through crisis including the Minister’s sudden departure .

Degree: 2012, AUT University

URL: http://hdl.handle.net/10292/3450

► Transitional ministry is where a minister temporarily enters a church that is experiencing instability following but not necessarily caused by the unexpected departure of the… (more)

▼ Transitional ministry is where a minister temporarily enters a church that is experiencing instability following but not necessarily caused by the unexpected departure of the previous pastor. This study has attempted to explore the experience within the context of a Christian denomination that has a Congregationalist polity. Empirical research of this phenomenon is extremely limited, therefore elements of grounded theory have been utilised to understand the situation transitional ministers entered, the goals of their ministry, the approaches to leadership they brought to the role, and the processes they adopted to progress the church. Six transitional ministers were interviewed to gain rich, relevant data. Through the iterative processes of grounded theory, concepts emerged through open, axial and selective coding, which allowed for the development of theory from the substantiated contexts of the participants. This resulted in the generation of theoretical propositions, along with a model that seeks to explain the phenomenon. Data analysis indicated that transitional ministry environments are preceded by conflict, organizational dysfunction and/or a loss of direction, which leads to financial and numeric decline of the congregation, such that it threatens the future viability of the church. This results in denominational staff being asked to intervene, which in turn leads to the appointment of the transitional minister. The core category that emerged through the research is that transitional ministry is concerned with the restoration of health to the congregation. To achieve this, a philosophy of pastoral leadership including instilling hope, listening, learning, building trust, serving, engaging, envisioning, taking decisions, teaching and communicating are identified as being important. Due to the nature of the congregational crisis, five different processes are then identified to assist transitional ministers achieve their objective. (1) They enter their churches by actively affirming their parishioners and offering hope for the future of the church. (2) They establish structures that ensure the church is operational. (3) They identify and resolve underlying conflict, and/or dysfunction. (4) Having sought to facilitate healing within the congregation, they move to working with the church to envision its future. (5) They establish a Call Committee that recruits and nominates to the congregation the name of its next settled pastor. Findings of this study were then compared with literature and research that focussed on leadership, organizational development, and ecclesiastical polity. While this exploratory study is confined to the context of transition in a dynamic environment within the autonomous church, the model and propositions it has generated may offer some small measure of insight for religious practitioners of change management. At the same time, it may provide a basis for future empirical research in the specific area of transitional ministry but also the leadership of change… Advisors/Committee Members: Smollan, Roy (advisor), Wright, Nevan (advisor).

Subjects/Keywords: Church Growth; Change; Leadership; Pastoral Theology; Non-profit; Transition

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Pratt, T. J. (2012). Leading the church through crisis including the Minister’s sudden departure . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/3450

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Pratt, Timothy James. “Leading the church through crisis including the Minister’s sudden departure .” 2012. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/3450.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Pratt, Timothy James. “Leading the church through crisis including the Minister’s sudden departure .” 2012. Web. 07 Mar 2021.

Vancouver:

Pratt TJ. Leading the church through crisis including the Minister’s sudden departure . [Internet] [Thesis]. AUT University; 2012. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/3450.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Pratt TJ. Leading the church through crisis including the Minister’s sudden departure . [Thesis]. AUT University; 2012. Available from: http://hdl.handle.net/10292/3450

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

4. Thiruchelvam, Sivadass. A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia .

Degree: 2012, AUT University

URL: http://hdl.handle.net/10292/4832

► Malaysian Electricity Supply Industry (ESI) is increasingly using strategic sourcing as a means to control costs and risks. Consequently, supplier selection has become a major… (more)

▼ Malaysian Electricity Supply Industry (ESI) is increasingly using strategic sourcing as a means to control costs and risks. Consequently, supplier selection has become a major strategic decision for buyers. Supplier selection is a multi-criteria decision-making problem which includes both qualitative and quantitative factors. A reliable supplier selection method should be able to handle this need in order to support modern procurement requirement of having a systematic and transparent decision-making approach. This mandate, as well as the need for an increasingly strategic focus of corporate supply chain management departments, provides the basis for the current research. This study examines the appropriate strategic sourcing supplier selection metrics for procurement of capital equipment in the ESI in Malaysia. It identifies metrics contributing to the successful procurement of capital equipment which is seen as one of the many management practices that contribute to corporate success. A mixed methods approach comprising qualitative and quantitative survey was used. A case study of Tenaga Nasional Berhad (TNB), the key player in the Malaysian ESI formed the basis of the study with questionnaire survey and semi-structured interviews. The study intended to identify and define the metrics that key stakeholders at TNB believed should be used for supplier selection. From the mixed methods approach, the metrics and their underlying definitional dimensions for selecting suppliers for capital equipment products was formulated. The outcomes foresee the possible initiatives to bring procurement in TNB to a strategic level. Firstly, although TNB seems to be formally implemented a governing procurement policy and procedures, the status of organizational supplier selection judgment is generally average. There was an identified need for improving organizational supplier selection effectiveness through an urgent introduction of a standard set of supplier selection metrics and corresponding definitional dimensions. Secondly, results suggested executives in TNB view supplier selection metrics from two different perspectives: supplier competitiveness and supplier attractiveness. Thirdly, the metrics ranked according to their importance level for strategic sourcing supplier selection in the ESI were product quality, delivery, price, support services, safety awareness, performance history and customer focus. Consequently, this study developed S4 – CapEq decision-making framework for policy makers, practitioners, and researchers in the ESI which incorporates elements of rational decision-making and corporate governance. Finally, future developments for this framework were posited. Advisors/Committee Members: Tookey, John E (advisor), Wright, Nevan (advisor), Rotimi, James (advisor), Mustapha, Kamal Nasharuddin (advisor).

Subjects/Keywords: Supply chain management; Purchasing; Supplier selection; Metrics; Decision-making; Capital equipment; Electricity supply industry; Malaysia; Mixed methods

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APA (6^th Edition):

Thiruchelvam, S. (2012). A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/4832

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Thiruchelvam, Sivadass. “A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia .” 2012. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/4832.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Thiruchelvam, Sivadass. “A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia .” 2012. Web. 07 Mar 2021.

Vancouver:

Thiruchelvam S. A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia . [Internet] [Thesis]. AUT University; 2012. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/4832.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Thiruchelvam S. A novel development of a Strategic Sourcing Supplier Selection for Capital Equipment (S4 – CapEq) decision-making framework: a case study of a government-linked company in Malaysia . [Thesis]. AUT University; 2012. Available from: http://hdl.handle.net/10292/4832

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

5. Quik, Wee Hock (Danny). Antecedents of Collaborative Networked Learning in Manufacturing .

Degree: 2013, AUT University

URL: http://hdl.handle.net/10292/5860

► This study aims to investigate the antecedents of collaborative networked learning (hereafter CNL), to develop an integrative CNL framework and to bridge the gap between… (more)

▼ This study aims to investigate the antecedents of collaborative networked learning (hereafter CNL), to develop an integrative CNL framework and to bridge the gap between theory and praxis in manufacturing. Although collaborative learning has been at the forefront of educational and pedagogical studies, there is a lack of research in the mainstream of operations management and information systems. This study explores the antecedents of CNL and the sharing of information among diverse employees within the context of manufacturing industries in Malaysia. The study further extends the boundary of networked learning beyond internal enterprises to include suppliers, customers and external stakeholders. To provide a holistic perspective of CNL within the complexity of the manufacturing environment required a mixed-method research approach, including empirical investigation using survey questionnaires and semi-structured interviews. The qualitative findings from the interviews were corroborated with a 246 quantitative survey of multinational companies (MNCs) and small-medium enterprises (SMEs) in Malaysia. SPSS software was used for statistical analysis and NVivo for content analysis. The findings and discussions draw upon socio-technical systems (STS) theory, and present the theoretical context and interpretations through the lens of manufacturing employees. Results of the study show the existence of significant positive influences of organizational support, promotive interactions, positive interdependence, internal-external learning, perceived effectiveness and perceived usefulness of CNL among manufacturing employees. The study further provides insights into information sharing and collaboration within MNCs and SMEs. Although employees in MNCs are more engaged in CNL compared to SMEs, a general consensus is found on the importance of collaborative technologies, the usage of online meetings and shared databases. The study offers a basis for empirical validity for measuring CNL in organizational learning, knowledge and information sharing in manufacturing. Advisors/Committee Members: Wright, Nevan (advisor), Tookey, John (advisor).

Subjects/Keywords: Collaborative network learning; Manufacturing; Pragmatic paradigm; Socio-technical system theory

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APA (6^th Edition):

Quik, W. H. (. (2013). Antecedents of Collaborative Networked Learning in Manufacturing . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/5860

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Quik, Wee Hock (Danny). “Antecedents of Collaborative Networked Learning in Manufacturing .” 2013. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/5860.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Quik, Wee Hock (Danny). “Antecedents of Collaborative Networked Learning in Manufacturing .” 2013. Web. 07 Mar 2021.

Vancouver:

Quik WH(. Antecedents of Collaborative Networked Learning in Manufacturing . [Internet] [Thesis]. AUT University; 2013. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/5860.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Quik WH(. Antecedents of Collaborative Networked Learning in Manufacturing . [Thesis]. AUT University; 2013. Available from: http://hdl.handle.net/10292/5860

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

6. Wang, Ye. Using information and communication technology to facilitate supply chain management in the New Zealand construction industry .

Degree: 2008, AUT University

URL: http://hdl.handle.net/10292/74

► The New Zealand construction supply chain today is inefficient. From a literature review it is found that non value adding activities including waste of time… (more)

▼ The New Zealand construction supply chain today is inefficient. From a literature review it is found that non value adding activities including waste of time and materials are caused by islands of information with ineffective communication between supply chain participants. This represents an opportunity for Information and Communication Technology (ICT) to provide a strategic supply chain management model for the industry enabling interaction and shared information between all parties. To evaluate the performance of ICTs in the New Zealand construction supply chain, this thesis uses as a case study newly launched software – BlueSky. BlueSky was developed by the Building Integration Software Company located in AUT Technical Park. BlueSky was designed to integrate the fragments of the current information flow of the chain from architect through to the end property owner. Supporting Data was gathered by distributing a structured questionnaire designed to find the opportunities and inhibitors for utilizing ICTs to facilitate the synthesis of the chain. 200 responses were received. The study was funded by a TEC grant. The BlueSky case study is based on two pilot sites; one is an architectural design company and the other is a master contractor company in Auckland. The case study also evaluated the potential problems which may bring risks to supply chain members and provide possible recommendations for future research. The study found from the results of the questionnaire that a significant shift in the mindset of participants of the supply chain will be necessary in terms of collaboration and team work if mutual benefits are to be achieved. It is found that in the two pilot sites BlueSky did make a significant difference in terms of reduced cost, accuracy of information, improved documentation management, and overall increased speed and clarity of information. In the wider community of the industry as a whole considerable education is needed to break down mistrust between members. In general each member appears to be determined to secure the best result as individuals rather than considering the overall outcome for the whole chain. This reluctance to co-operate is coupled with a reluctance to utilize ICTs. Recommendations are made to overcome this mindset. Advisors/Committee Members: Wright, Nevan (advisor).

Subjects/Keywords: Information and communication technologies; Construction industry; Supply chain; Business strategy; Business communication

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APA (6^th Edition):

Wang, Y. (2008). Using information and communication technology to facilitate supply chain management in the New Zealand construction industry . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/74

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Wang, Ye. “Using information and communication technology to facilitate supply chain management in the New Zealand construction industry .” 2008. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/74.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Wang, Ye. “Using information and communication technology to facilitate supply chain management in the New Zealand construction industry .” 2008. Web. 07 Mar 2021.

Vancouver:

Wang Y. Using information and communication technology to facilitate supply chain management in the New Zealand construction industry . [Internet] [Thesis]. AUT University; 2008. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/74.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Wang Y. Using information and communication technology to facilitate supply chain management in the New Zealand construction industry . [Thesis]. AUT University; 2008. Available from: http://hdl.handle.net/10292/74

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

7. Naming, Aileen. Performance appraisal of administrative staff in a tertiary institution: usage and perception .

Degree: 2005, AUT University

URL: http://hdl.handle.net/10292/200

► There is little empirical evidence relating to how university administrative employees view the performance appraisal process (Analoui & Fell, 2002). The aims of this study… (more)

▼ There is little empirical evidence relating to how university administrative employees view the performance appraisal process (Analoui & Fell, 2002). The aims of this study were: (1) to determine the purpose of the performance appraisal system used at Auckland University of Technology (AUT), and (2) to investigate administrative staff perceptions and understanding of this appraisal system. Areas investigated included (1) how allied staff viewed the process, (2) how prepared they were for the process, (3) did it impact on their motivation, and (4) did it help or hinder career development. From the research findings, the researcher prepared a set of recommendations for AUT Human Resource department. The recommendations were intended to assist in making AUT performance appraisals more meaningful and relevant to administrative staff, and foster a better awareness of the benefits of undertaking the process. This study was a partial replication of the Analoui and Fell study undertaken in the UK. Like the study being replicated, this current study was also exploratory basic research adopting a triangulation method. This consisted of the positivistic methodology adopting the cross-sectional survey - structured closed questions questionnaire; the phenomenological methodology using an explanatory case study whereby audio-taped semi-structured interviews were conducted; and the use of researcher (myself) as research instrument. AUT documents relating to performance appraisal were also reviewed. Ethics approval was sought from AUT Ethics Committee. The Analoui and Fell questionnaire and interview guide were modified to suit the AUT context. The sample consisted of 543 staff members. The return rate of the staff survey was 20 per cent.The study found that there was no evidence that the respondents wanted the process discontinued even though comments from those who had been through a Performance and Development Review (P&DR) and Formative Appraisal (FA) indicated a range of both positive and negative experiences. Respondents felt that they were adequately prepared and that they were involved in the pre-appraisal process. In terms of performance appraisal as a motivational tool, few respondents felt that the process motivated them. There was evidence that FA was beneficial in helping with career development. The stated main purposes of AUT performance appraisal were: to assist in administrative (pay increase and promotion), and developmental (training) decisions, with the latter purpose being secondary. Recommendations resulting from the current research findings include: (1) that the current process should be evaluated, and (2) appraisers and appraisees should undertake training prior to an appraisal. On-going research should be undertaken to find out how administrative staff in the wider NZ university sector view the process. To follow-on from the current research, a longitudinal study should be undertaken of administrative staff reactions immediately after an appraisal. Research should also be undertaken to investigate if… Advisors/Committee Members: Wright, Nevan (advisor).

Subjects/Keywords: Employees; Rating of; Universities and colleges; Employees; Business

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APA (6^th Edition):

Naming, A. (2005). Performance appraisal of administrative staff in a tertiary institution: usage and perception . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/200

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Naming, Aileen. “Performance appraisal of administrative staff in a tertiary institution: usage and perception .” 2005. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/200.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Naming, Aileen. “Performance appraisal of administrative staff in a tertiary institution: usage and perception .” 2005. Web. 07 Mar 2021.

Vancouver:

Naming A. Performance appraisal of administrative staff in a tertiary institution: usage and perception . [Internet] [Thesis]. AUT University; 2005. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/200.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Naming A. Performance appraisal of administrative staff in a tertiary institution: usage and perception . [Thesis]. AUT University; 2005. Available from: http://hdl.handle.net/10292/200

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

8. Deacon, Nicola. Board Member development: Board Member learning and attributes of experienced Board Members .

Degree: 2009, AUT University

URL: http://hdl.handle.net/10292/750

► This research uses a grounded theory approach to explore the term ‘experienced Board Member’ with research into the learning experiences which bridge the gap between… (more)

▼ This research uses a grounded theory approach to explore the term ‘experienced Board Member’ with research into the learning experiences which bridge the gap between an inexperienced Board Member and an experienced Board Member. The purpose of this research is to identify repeatable/reportable patterns which could be utilised and developed to improve Board Member learning. Data is derived from interviews with nine (current and past) New Zealand Board Members. A common set of attributes of an experienced Board Member emerged from the study. The linking theme of the attributes is that they support the process of reaching a quality agreement or decision. The results of this study suggest that an experienced Board Member is perceived to be a Board Member who contributes to achieving a quality agreement and decision, using attributes associated with: • Contribution to Board processes • Understanding and Knowledge (governance and business acumen) • Internal Drivers • Making Hard Decisions. Formative Board Member learning is associated with developing self confidence, understanding what content is perceived to be (or not to be) relevant, understanding the Boardroom protocols and processes, and understanding the responsibility of the role. The primary mechanism in Board Member learning is observation. Board Member learning was most often the development of tacit understanding through observing events internal to the Board. Learning events for Board Members are likely to arise as part of the dismissal/departure of the CEO or from internal Board dissension. The results also indicate that current NZ Board Members are unlikely to have had any formal preparation for the Board Member role, and learning for the role is likely to be ad-hoc and vicarious. This research suggests that the successful development of experienced Board Members will require a fundamental change in the perception and practice of Board Member development within organisations and at Board level. A Capability and Maturity Model is presented as a framework for assessing an organisation’s capability and maturity in terms of the development of its Board Members. This study builds on corporate governance theory by identifying attributes considered indicative of an experienced Board Member. This study adds to Learning Organisation and Knowledge theories by providing examples and comment on the place of Communities of Practice, and knowledge development within the development of Board Member experience. Advisors/Committee Members: Ingley, Coral (advisor), Wright, Nevan (advisor).

Subjects/Keywords: Grounded theory; Governance; Learning; Knowledge; Director; Board

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APA (6^th Edition):

Deacon, N. (2009). Board Member development: Board Member learning and attributes of experienced Board Members . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/750

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Deacon, Nicola. “Board Member development: Board Member learning and attributes of experienced Board Members .” 2009. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/750.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Deacon, Nicola. “Board Member development: Board Member learning and attributes of experienced Board Members .” 2009. Web. 07 Mar 2021.

Vancouver:

Deacon N. Board Member development: Board Member learning and attributes of experienced Board Members . [Internet] [Thesis]. AUT University; 2009. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/750.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Deacon N. Board Member development: Board Member learning and attributes of experienced Board Members . [Thesis]. AUT University; 2009. Available from: http://hdl.handle.net/10292/750

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

9. Tan, Yii T. Barriers to strategy implementation: a case study of Air New Zealand .

Degree: 2007, AUT University

URL: http://hdl.handle.net/10292/192

► The ability to implement strategies successfully is important to any organisation. Despite the importance of the implementation process within strategic management, this is an area… (more)

Subjects/Keywords: Strategic implementation; Business strategy; Qualitative research; Change management; Implementation variables

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Tan, Y. T. (2007). Barriers to strategy implementation: a case study of Air New Zealand . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/192

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Tan, Yii T. “Barriers to strategy implementation: a case study of Air New Zealand .” 2007. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/192.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Tan, Yii T. “Barriers to strategy implementation: a case study of Air New Zealand .” 2007. Web. 07 Mar 2021.

Vancouver:

Tan YT. Barriers to strategy implementation: a case study of Air New Zealand . [Internet] [Thesis]. AUT University; 2007. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/192.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Tan YT. Barriers to strategy implementation: a case study of Air New Zealand . [Thesis]. AUT University; 2007. Available from: http://hdl.handle.net/10292/192

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

10. Fulcher, Patricia Ann. The role of attributional style in a call centre environment .

Degree: 2003, AUT University

URL: http://hdl.handle.net/10292/296

► This study explored the relationship between attributional style and the performance of front line service staff in a call centre environment. Attributional style was evaluated… (more)

▼ This study explored the relationship between attributional style and the performance of front line service staff in a call centre environment. Attributional style was evaluated using a well recognised method (Seligman's Attributional Style Questionnaire). This was the first time that the Seligman's Attributional Style Questionnaire (SASQ) has been used in a New Zealand context. Performance was calculated using five independent measures. These measures have been used for several years by the company at the centre of our study as an objective measure of Call Centre Representative (CCR) performance. The association between attributional style and performance was then examined using a combination of Analysis of Variance (ANOVA) and co relational analysis. People have different ways of reacting to adversity such as failure, rejection or a high-pressure situation. The ability to succeed is closely tied to the ability to handle adversity (DeCarlo et al., 1997; Seligman & Schulman, 1986; Boone, 2000). Research has supported the common sense view that optimistic beliefs can be self-fulfilling prophecies (Sujan, 1999a; Porter, 2000; Furnham et al., 1994). Hundreds of studies have revealed the benefits of optimism such as increased motivation, superior achievement (in various areas e.g. work, school and sports), elevated mood and well-being, and better physical health (Seligman et al., 1990; Seligman et al., 1986). Furthermore, individuals can learn to reduce negative ways of thinking and become more optimistic when it is appropriate (Satterfield et al., 1997; Eronen et al., 1999; Bohart, 2002).Call centres are not new phenomena, however they have become a growth industry in the private and public sector over the last decade (Creagh, 1998). The following definition of call centres was used by Gilmore and Moreland; "A physical or virtual operation within an organisation in which a managed group of people spend most of their time doing business by telephone, usually working in a computer-automated environment." (2000, pg 4)Due to the size and the complexity of tasks undertaken within call centres, there is a growing need for empirical findings to broaden understanding of how to best manage call centres and how to optimise the utilisation of human capital (Feinberg et al, 2000).This cross-sectional study assesses the performance of Call Centre Representatives (CCRs) in a New Zealand based call centre and explores whether there is an association with the Seligman's Attributional Style Questionnaire (SASQ).It was found that the performance measure for soft skills varied significantly when ranked by a measure of optimism. The performance measures considered in this study focus mainly on technical competency and task efficiency, and were therefore not well explained by attributional style. Future research should investigate pre-testing for soft skills at recruitment, interventionist training on attitude and whether that translates into improved soft skill performance, and the reassessment of current call centre performance… Advisors/Committee Members: Wright, Nevan (advisor), Collins, Brett (advisor).

Subjects/Keywords: Call centers; Employees; Attitudes; Business

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Fulcher, P. A. (2003). The role of attributional style in a call centre environment . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/296

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Fulcher, Patricia Ann. “The role of attributional style in a call centre environment .” 2003. Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/296.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Fulcher, Patricia Ann. “The role of attributional style in a call centre environment .” 2003. Web. 07 Mar 2021.

Vancouver:

Fulcher PA. The role of attributional style in a call centre environment . [Internet] [Thesis]. AUT University; 2003. [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/296.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

Council of Science Editors:

Fulcher PA. The role of attributional style in a call centre environment . [Thesis]. AUT University; 2003. Available from: http://hdl.handle.net/10292/296

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation

AUT University

11. Ward, Patrick. Towards a synthesis of supply chain management and partnering strategies within the construction industry .

Degree: AUT University

URL: http://hdl.handle.net/10292/11351

► Partnering and supply chain management (SCM) are concepts or approaches that can be applied as initiatives to solve problems in the construction industry and meet… (more)

Subjects/Keywords: Construction industry – Management; Materials management; Business logistics; Partnership

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APA · Chicago · MLA · Vancouver · CSE | Export to Zotero / EndNote / Reference Manager

APA (6^th Edition):

Ward, P. (n.d.). Towards a synthesis of supply chain management and partnering strategies within the construction industry . (Thesis). AUT University. Retrieved from http://hdl.handle.net/10292/11351

Note: this citation may be lacking information needed for this citation format:
No year of publication.
Not specified: Masters Thesis or Doctoral Dissertation

Chicago Manual of Style (16^th Edition):

Ward, Patrick. “Towards a synthesis of supply chain management and partnering strategies within the construction industry .” Thesis, AUT University. Accessed March 07, 2021. http://hdl.handle.net/10292/11351.

Note: this citation may be lacking information needed for this citation format:
No year of publication.
Not specified: Masters Thesis or Doctoral Dissertation

MLA Handbook (7^th Edition):

Ward, Patrick. “Towards a synthesis of supply chain management and partnering strategies within the construction industry .” Web. 07 Mar 2021.

Note: this citation may be lacking information needed for this citation format:
No year of publication.

Vancouver:

Ward P. Towards a synthesis of supply chain management and partnering strategies within the construction industry . [Internet] [Thesis]. AUT University; [cited 2021 Mar 07]. Available from: http://hdl.handle.net/10292/11351.

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
No year of publication.

Council of Science Editors:

Ward P. Towards a synthesis of supply chain management and partnering strategies within the construction industry . [Thesis]. AUT University; Available from: http://hdl.handle.net/10292/11351

Note: this citation may be lacking information needed for this citation format:
Not specified: Masters Thesis or Doctoral Dissertation
No year of publication.

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Open Access Theses and Dissertations