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Title The Effect of Tactile and Audio Feedback in Handheld Mobile Text Entry
Publication Date
Degree MS
Discipline/Department Human Factors and Industrial/Organizational Psychology MS
Degree Level masters
University/Publisher Wright State University
Abstract Effects of tactile and audio feedback are examined in the context of touchscreen and mobile use. Prior experimental research is graphically summarized by task type (handheld text entry, tabletop text entry, non-text input), tactile feedback type (active, passive), and significant findings, revealing a research gap evaluating passive tactile feedback in handheld text entry (a.k.a. “texting”). A passive custom tactile overlay is evaluated in a new experiment wherein 24 participants perform a handheld text entry task on an iPhone under four tactile and audio feedback conditions with measures of text entry speed and accuracy. Results indicate audio feedback produces better performance, while the tactile overlay degrades performance, consistent with reviewed literature. Contrary to previous findings, the combined feedback condition did not produce improved performance. Findings are discussed in light of skill-based behavior and feed-forward control principles described by Gibson (1966) and Rasmussen (1983).
Subjects/Keywords Communication; Computer Engineering; Computer Science; Design; Engineering; Experiments; Industrial Engineering; Information Technology; Physiological Psychology; Psychology; Systems Design; Systems Science; Technology; text entry; texting; mobile; handheld; hand held; hand-held; feedback; feed back; feed-forward; feed forward; tactile; haptic; audio; typing; interface; touchscreen; touch-screen; touch screen; iPhone; skilled; skill-based; behavior; Gibson; Rasmussen
Contributors Bennett, Kevin (Advisor)
Language en
Rights unrestricted ; This thesis or dissertation is protected by copyright: all rights reserved. It may not be copied or redistributed beyond the terms of applicable copyright laws.
Country of Publication us
Format application/pdf
Record ID oai:etd.ohiolink.edu:wright1472485035
Repository ohiolink
Date Indexed 2016-12-22
Grantor Wright State University

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…The Effect of Tactile and Audio Feedback in Handheld Mobile Text Entry One of the most prevalent trends in mobile computing over the last decade has been the introduction, and rise to prominence, of the touchscreen interface. The first mobile phone…

…pp. 1573-1582). New York, NY: ACM. doi: 10.1145/1357054.1357300 Hoggan, E., Crossan, A., Brewster, S. A., & Kaaresoja, T. (2009). Audio or tactile feedback: Which modality when? In Proceedings of the SIGCHI conference on human factors…

…compensate for this loss. A complementary approach is to add haptic / tactile feedback to the touchscreen interface: The loss of tactile or haptic feedback, which users expect from conventional mechanical-input mechanisms, creates problems including higher…

…error rates and user frustration. The solution is to add tactile feedback to the touch-screen interface to secure the best features of both touch screens and conventional controls. (Levin, 2009, p. 18) The ISO (van Erp et al., 2010)…

…defines the haptic system as being composed of touch (tactile/cutaneous, which includes mechanical, thermal, chemical and electrical stimulation to the skin) and kinesthesis (body force, body position, limb direction and joint angle)…

…The literature on auditory and tactile feedback in touchscreen interfaces 2 generally uses the term tactile to describe interface manipulations. We will adopt this term in the present paper, while noting that the tactile and kinesthetic systems are…

…highly intertwined and co-dependent (e.g., Gibson, 1966). We begin by reviewing this literature. Literature Review Tactile Feedback Researchers and designers have developed and evaluated a variety of methods to provide tactile feedback. While…

…mechanisms for introducing touch-based feedback have varied widely (see Levin, 2009 for a survey of tactile displays for mobile devices), Jones & Sarter (2008) describe three broad categories of tactile displays: vibrotactile (…