Full Record

New Search | Similar Records

Author
Title Soliciting reader contributions to software tutorials
URL
Publication Date
Date Accessioned
Discipline/Department Computer Science
Degree Level masters
University/Publisher University of Manitoba
Abstract Online software tutorials help a wide range of users acquire skills with complex software, but are not always easy to follow. For example, a tutorial might target users with a high skill level, or it might contain errors and omissions. Prior work has shown that user contributions, such as user comments, can add value to a tutorial. Building on this prior work, we investigate an approach to soliciting structured tutorial enhancements from tutorial readers. We illustrate this approach through a prototype called Antorial, and evaluate its impact on reader contributions through a multi-session evaluation with 13 participants. Our findings suggest that structuring tutorial contributions has positive impacts on both the number and type of reader contributions. Our findings also point to design considerations for systems that aim to support community-based tutorial refinement, and suggest promising directions for future research.
Subjects/Keywords Human-computer interaction; Online tutorials; User comments; Categorizing
Contributors Bunt, Andrea (Computer Science) (supervisor); Young, James (Computer Science) Koop, Royce (Political Studies) (examiningcommittee)
Country of Publication ca
Record ID handle:1993/32090
Repository manitoba
Date Indexed 2019-05-20
Issued Date 2017-01-01 00:00:00
Note [note] February 2017;

Sample Search Hits | Sample Images

…adapting the instructions to their particular versions of the software [22]. In addition, like many forms of user-generated content, online tutorials also vary in quality [27], and can contain errors and omissions [22]. One way…

…approach the problem of developing and evaluating an interface which allows readers to contribute content to software tutorials. The goal is to gain insight into how interface design can impact the manner in which community members contribute to online

…its tutorials have a step-by-step structure, which, as described above, is true for most text-and-image tutorials found online. 3.3. Pilot Study To get some initial feedback prior to conducting a more thorough evaluation, we conducted a small in-lab…

…62 Appendix D – Poster Advertising the Study ..................................................................... 63 Appendix E – Tutorials used in Evaluation with Sources to Originals ............................ 64 Appendix F – Pre-Seeded Notes…

…possible implementation for branching tutorials. Bars to the left of the tutorial present alternate workflows for steps next to the bars. The user also has the option to change the tutorial version using buttons at the top. (B) An alternate…

…implementation of branching tutorials. When a split occurs, the user can choose which branch to follow, in this case, selecting the GIMP path. (C) The user has the option to toggle between the original content, and alternate steps created by the…

…the Pearson’s Chi-squared tests. ............................ 31 viii Thesis Advisor Andrea Bunt Author Patrick Dubois List of Tables Table 1. The four tutorials that participants completed and contributed to in the study. Each participant…

…good and bad). I’ll always remember the fun we have had and our adventures. xi Chapter 1 – Introduction Introduction When learning a new complex application, or seeking to improve their skills, users frequently consult online software…

.