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Title Exploring the experiences and perceptions of EAL learners' challenging cross-cultural interactions
Publication Date
Date Accessioned
Discipline/Department Educational Administration, Foundations and Psychology
Degree Level masters
University/Publisher University of Manitoba
Abstract This study explores the experiences and perceptions of adult visitors to Canada who experience interaction problems. The researcher adapted Ilieva’s (2001) eight step culture exploration process to include the dimension of empathy which was used as a frame to help with analyzing the participants’ stories. The researcher expands the phenomenological lens by using a heuristic inquiry approach to highlight ten first-person accounts of adult English as an additional language (EAL) learners’ cross-cultural experiences in and out of classrooms. Using open-ended interviews as her primary data source, the researcher advocates for the use of empathy with EAL learners and her findings revealed main themes related to adult visitors’ acculturation such as acceptance of ambivalence, challenges with EAL, and cross-cultural learning. The information from the study provides a starting point to fill the gap in research involving the effectiveness of using empathy with EAL learners as a strategy for handling interaction problems.
Subjects/Keywords EAL; cross-cultural
Contributors Enns, Charlotte (Educational Administration, Foundations and Psychology) (supervisor); Mandzuk, David (Educational Administration, Foundations and Psychology) Morin, Francine (Curriculum, Teaching and Learning) (examiningcommittee)
Country of Publication ca
Record ID handle:1993/22151
Repository manitoba
Date Indexed 2019-05-20
Issued Date 2013-09-10 00:00:00
Note [note] October 2013;

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…Exploring the experiences and perceptions of EAL learners 8 considerable discussion about the relationship between empathy, emotional awareness, and multilingualism/multiculturalism in the fields of cross-cultural education and Teaching English to…

…to what extent were international people using empathy with their interaction problems in Canadian society. The intent of this thesis was to examine challenges in cross-cultural interactions with specifically adult EAL learners who were new to Canada…

…language teaching and learning for speakers of other languages worldwide (http://www.tesol.org). Exploring the experiences and perceptions of EAL learners 9 emotional state, and 2) a cognitive capacity to take the perspective of the other…

…was to explore and collect data related to EAL learners’ experiences including: (i) their self-initiated strategies (ii) their perceived challenges, and (iii) emotions related to their own cultural frames of reference…

…Background I have been teaching EAL learners for over 15 years, and my interest in using empathy with EAL learners has evolved overtime. I am passionate about the way I teach adult EAL learners. My style of teaching is better understood by using the metaphor…

…of ‘helper,’ someone who facilitates interaction. Moreover, I have lived in some of the countries that my EAL learners originally came from and, thus, I believe I have worked Exploring the experiences and perceptions of EAL learners 10 to develop…

…questions about their challenging cross-cultural interactions. The participants were given a Exploring the experience and perceptions of EAL learners 11 handout of the interview questions (Appendix B), some of which incorporated the CEP…

…experiences, observations, and feelings helped to shed insight on the use of empathy with EAL learners. In this thesis, ‘personal experiences’ refer to such matters as: emotions (nervous, discomfort, surprise, unhappy, loneliness, and so on)…