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Title Qualitat organitzativa en les regates del Circuit Català de Vela Lleugera: Estudi per a la millora contínua
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University/Publisher Universitat de Barcelona
Abstract The purpose of this study was to know and assess the perception on the organization quality of light regattas in the Catalonian circuit so as to provide the foundations and tools necessary for the continuous improvement of this service. The lack of studies on this theme and the evidence about the need to explore this field, motivated this investigation. To this end, five types of analysis were undertaken: (1) the assessment of the value and importance given by the regatta participants (racers and coaches) to different organizational factors; (2) the comparison of the assessment results of both collectives; (3) the analysis of the all the organization aspects stemming from step 1, through a type IPA (Importance-Performance Analysis) in order to determine the type of action more appropriate in each case; (4) the correlation among all the variable in order to explore the general state of affairs of the quality of organization of regattas and the possible dimensions that determine such quality; and (5) the psychometric analysis of the questionnaires designed and applied in order to determine their validity and reliability. The latter (Navigaqualit) was developed from the contributions of experts in a previous pilot study. Starting with three sets of questions and based on the three stages of development of the regatta events, a chronological sequence was followed according to the logic of the “moments of truth”. This study’s sample consisted of 135 participants (119 racers and 16 coaches). Despite the differences in the responses between both groups, it was considered feasible to group them in a single sample. Among the results, it is worth mentioning the users’ high degree of exigency, as well as the fact that the vast majority of the organizational factors were deemed in the need of improvement. Concerning the questionnaire, its validity and reliability were confirmed, particularly the section that measures the degree of satisfaction, which presented a high degree of reliability. The Navigaqualit allowed to explore the organizational quality of regattas in the sailing Catalonian circuit and could become a tool with great potential.
Subjects/Keywords Navegació a vela; Navegación a vela; Yachting; Regates; Regatas; Regattas; Competicions esportives; Competiciones deportivas; Sports tournaments; Ciències de l’Educació; 79
Contributors Institut Nacional d'Educació Física de Catalunya (Barcelona); [email protected] (authoremail); false (authoremailshow); Renom Pinsach, Jordi (director); Fuster Matute, Joan (director); true (authorsendemail)
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info:eu-repo/semantics/openAccess
Country of Publication es
Record ID handle:10803/461853
Repository barcelona
Date Indexed 2019-12-30
Issued Date 2017-05-24 00:00:00

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